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Were unique. You should be, too.
Were changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
Were different than most primary care providers. Were rapidly expanding and we need great people to join our team.
The Nurse Case Manager 1 (RN) is responsible for achieving positive patient outcomes and managing quality of care across the continuum of care. The incumbent in this role will first and foremost serve as an advocate for our patients. He/She works closely with other members of the care team to develop effective plans of care and high levels of care coordination. This care planning and coordination may follow the patient from our centers into acute and post-acute facilities, as well as, their home environments. The Nurse Case Manager 1 (RN) role also involves establishing relationships with patients families and care givers, primary care physicians, specialists, other care providers, social workers, other case managers and nurses, acute and post-acute facilities, home health care companies, and health plans. He/She adheres to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance and policies and procedures.
CORE JOB DUTIES/RESPONSIBILITIES:
- Manages and plans for transitions of care, discharge and post discharge follow-up for patients admitted to key, high-volume/high-priority hospitals.
- Establishes a trusting relationship with patients and their caregivers.
- Collaborates with clinical staff in the development and execution of the plan of care and achievement of goals. Reports variations to PCP/Transitional Care Physicians (TCP) and implements actions as appropriate.
- Builds relationships with preferred acute care providers (hospitalists, specialists, etc.).
- Directs referrals to preferred providers.
- Coordinates the integration of social services/case management functions in the pre-acute, ER, acute and post-acute setting. Coordinates the patient care, discharge and home planning processes with hospital case management departments, and other healthcare facilities.
- In conjunction with the PCP, Hospitalist, Medical Director, insurance case manager and the hospital case manager, coordinates the patient transition to the appropriate/least constrictive level of care using a preferred provider.
- Keeps the PCP aware of patient(s) condition via e-mail, DASH, HITS or other appropriate means of communication.
- Introduces self to patient/family and explains Nurse Case Managers role and processes to contact the Nurse Case Manager for questions, guidance and education.
- Provides high intensity engagement with patient and family.
- Facilitates patient/family conferences to review treatment goals and optimize resource utilization; provides family education and identifies post-hospital needs.
- Serves as a patient advocate. Enhances a collaborative relationship to maximize the patient/familys ability to make informed decisions.
- Addresses advanced care planning including treatment goals and advance directives.
- Refers cases to social worker (Hospital and ChenMed/JenCare/Dedicated) for complex psychosocial and economic needs.
- Refers cases where patient and/or family would benefit from counseling required to complete complex discharge plan to social worker.
- Reports observed or suspected child or adult abuse pursuant to mandated requirements.
- Obtains onsite and EMR access at priority facilities.
- Maintains clinical and progress notes for each patient receiving care and provides progress report to PCP and others as appropriate.
- Submits required documentation in a timely manner and in appropriate computer system.
- Participates in surveys, studies and special projects as assigned.
- Conducts concurrent medical record review using specific indicators and criteria as approved by medical staff. Acts as patient advocate: investigates and reports adverse occurrences, and performs staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery.
- Promotes effective and efficient utilization of clinical resources and mobilizes resources to assist in achieving desired clinical outcomes within specific timeframe.
- Conducts review for appropriate utilization of services from admission through discharge. Evaluates patient satisfaction and quality of care provided.
- Communicates with physicians at regular intervals throughout hospitalization and develops an effective working relationship. Assists physicians to maintain appropriate cost, case and desired patient outcomes.
- Coordinates the provision of social services to patients, families and significant others to enable them to deal with the impact of illness on individual family functioning and to achieve maximum benefits from healthcare services.
- Completes expanded assessment of patients and family needs at time of admission. Completes psychosocial assessment.
- Directs and participates in the development and implementation of patient care policies and protocols to provide advice and guidance in handling unusual cases or patient needs.
- Attends meetings as assigned
- Performs other duties as assigned and modified at managers discretion.
There are 4 Nurse Case Manager 1 Roles with additional Essential Job Functions:
Acute Case Manager (primarily hospital based)
Responsibilities include all the above Core duties/responsibilities plus the following:
- Identify appropriateness of inpatient vs. observation status.
- Identify and manage safety risk (complete a social assessment), identify functional status (ADLs and PT needs), discuss medications and self-management, identify and correct knowledge deficits.
- Implement the ACM Coaching program with the appropriate patient population.
- In markets as appropriate, when patient in SNF, in conjunction with the post-acute physician, coordinate the transition to a lower level of care as soon as appropriate using a preferred provider if further services are needed.
- Facilitate discharge to appropriate level of care and preferred providers
- Communicate discharge to all stakeholders including PCP, Center Manager and Community Case Manager.
- Document the appropriate date that the patient is medically discharged and update as appropriate.
- Contact the center manager to arrange for a follow-up PCP appointment prior to discharge and whenever possible, communicate this information to the patient/caregiver.
- As appropriate, discuss patients eligibility for CCM or DM programs and identify patient interest in participation.
- Coordinate acute UR physician meetings.
Community Case Manager (primarily clinic and community based)
Responsibilities include all the above Core duties/responsibilities plus the following:
- Provides telephonic or outpatient visits to patients at high-risk for readmissions (as identified by CM Plan) to the ER or hospital, to patients with active care planning requirements, to disease management patients per the Disease Management Plan and to others as referred via transitional care team, acute case managers and Transitional Care team.
- Visits may include evening and weekend hours with the goal of preventing ER visits or hospital admissions.
- Performs clinical functions including disease-oriented assessment and monitoring, medication monitoring, health education and self-care instructions in the outpatient setting.
Coordinate the Plan of Care:
- Conducts/coordinates initial case management assessment of patients to determine outpatient needs.
- Ensures individual plan of care reflects patient needs and services available.
- Makes recommendations to the team.
- Completes individual plan of care with patients and team members.
- Communicates instructions and methodologies as appropriate to ensure that the plan is implemented correctly.
- Assesses the environment of care, e.g., safety and security.
- Assesses the caregiver capacity and willingness to provide care.
- Assesses patient and caregiver educational needs.
- Coordinates, reports, documents and follows-up on Super Huddles and HPP/IDT meetings.
- Helps patients navigate health care systems, connecting them with community resources; orchestrates multiple facets of health care delivery and assists with administrative and logistical tasks.
- Coordinates the delivery of services to effectively address patient needs.
- Facilitates and coaches patients in using natural supports and mainstream community resources to address supportive needs.
- Maintains ongoing communication with families, community providers and others as needed to promote the health and well-being of patients.
- Establishes a supportive and motivational relationship with patients that support patient self-management
- Monitors the quality, frequency and appropriateness of HHA visits and other outpatient services.
- Assists patient and family with access to community/financial resources and refer cases to social worker as appropriate.
Community/Skilled Nursing Facility Case Manager (Community Case Manager Role with additional SNF duties as assigned)
Responsibilities include all the above Core duties/responsibilities plus the following:
- Community Case Manager role as above.
- CM telephonic or onsite visits to SNFs, communication with physical therapists (PT), social workers, patient and families as appropriate.
- Validates appropriate level of care/LOS.
- Validates Discharge plan for safe transition home, utilization of preferred providers or timely transition to long term care.
- Reminds patient of need for 4-day PCP post hospital/SNF discharge visit and future visits.
- Collaborates with payor onsite SNF CMs.
Transitional Case Manager (Blended Acute and Community Case Manager Roles)
Responsibilities include all the above Core duties/responsibilities plus the following:
- Acute and Community Case Manager roles as above.
KNOWLEDGE, SKILLS AND ABILITIES:
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
- Critical thinking skills required.
- Ability to work autonomously is required.
- Ability to monitor, assess and record patients progress and adjust and plan accordingly.
- Ability to plan, implement and evaluate individual patient care plans.
- Knowledge of nursing and case management theory and practice.
- Knowledge of patient care charts and patient histories.
- Knowledge of clinical and social services documentation procedures and standards.
- Knowledge of community health services and social services support agencies and networks.
- Organizing and coordinating skills.
- Ability to communicate technical information to non-technical personnel.
- Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
- Ability and willingness to travel locally, regionally and nationwide up to 10% of the time.
- Spoken and written fluency in English.
- Bilingual preferred.
PAY RANGE:
$36.9 - $52.70 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
Were ChenMed and were transforming healthcare for seniors and changing Americas healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. Were growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in peoples lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
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Position Title: HR Specialist
Work Location: Johnson City, TN.
Assignment Duration: 3 months
Max Pay Rate $ 24.83 /hourly
Position Summary: Currently recruiting for a Human Resources Specialist, reporting to the Human Resources Manager, Operations, to work on corporate initiatives and provide direct support to our fast-growing manufacturing facility in Johnson City, TN.
Key Responsibilities:
- Assist in the recruitment process, including job postings, screening candidates, and coordinating interviews for all hourly positions.
- Conduct comprehensive new employee orientations to introduce company policies, culture, and expectations. Ensure a smooth onboarding process by coordinating with various departments to provide necessary training, resources, and support. Facilitate the integration of new hires into the team, addressing any questions or concerns they may have to foster a positive and productive start
- Maintain employee records and ensure data accuracy in HR systems. Ensure compliance with data privacy regulations and best practices.
- Address employee inquiries regarding HR policies, benefits, and procedures.
- Hands-on employee relations, including conflict resolution and disciplinary actions, working to support values-based behaviors and a thriving, highly engaged culture within the organization.
- Partner with department leadership to develop strategies and solutions to ensure high employee engagement and organizational achievement. Key areas of focus will be employee engagement, retention, and talent acquisition.
- Support structured change management initiatives to ensure smooth transitions, supporting ongoing organizational development as the company grows and faces the accompanying challenges.
- Analyzes data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulation and shares findings with HR leadership.
- Based on metrics and analysis, makes recommendations for policies and activities to improve the organizational culture including suggestions to attract and hire qualified candidates, to motivate and retain employees, to address staffing issues, and to maintain legal compliance.
- May conduct or assist with conducting classification audits to ensure that jobs are properly classified as exempt or nonexempt.
- Ensure that all duties are carried out consistent with the strategy, mission, vision and values of the business.
- Take on any additional tasks or projects as assigned by leadership to support team objectives and organizational goals.
- Conduct all work activities in compliance with Federal and State laws and Company safety policies, procedures, rules, and regulations.
Qualification & Experience:
- Must have excellent communication skills. This position will challenge the incumbent to learn and grow professionally, so the ideal candidate must be highly adaptable and demonstrate an eagerness to grow. Previous experience in a multi-national organization is desired, but not required.
Education:
- Any combination of education and experience equivalent to a Bachelor's Degree in Human Resources, Business or a related field and up to 2+ years of relevant Human Resources experience, with a demonstrated knowledge of core HR principles and practices.
This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish.
This position reports to our 600 NW 79th Avenue, Miami, FL 33126 location.
If selected, you must be able to report to this location.
This is your opportunity to be the voice of AT&T – a global leader in communications and technology.
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer.
Every interaction is an opportunity to introduce the latest technology, services and offers.
While you drive to meet your daily and monthly sales goals, you'll help our customers stay connected to what matters the most.
How you'll make an impact As a Business Premier Service Consultant, you'll assist Business customers with requests, questions, and inquiries on all products and services offered.
In this multi-faceted role, you'll be trained to address a broad range of customer service call types including, billing, collections, retention, service activations and changes, credits and adjustments, troubleshooting, advanced technical support and more.
You'll use creative problem-solving skills to address complex customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records.
Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services.
Your consultative approach will help you meet monthly sales goals and to ultimately deliver an outstanding customer experience.
What your day-to-day will look like · You'll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of AT&T's products and services to effectively service and retain customers.
· You'll be an expert at simplifying the explanation of customer bills, rate plans, and features of AT&T's products and services.
· You'll also engage Tier 3 support (network and IT), third party vendors and suppliers as needed to address issues, service faults and provide customer resolution.
· With your vital knowledge, you'll handle wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service.
· You'll use your problem-solving skills to troubleshoot and resolve various customer-impacting issues such as voice and data, that span multiple networks and elements.
You'll need to keep up with changes to technology and applications, so you can provide the best resolution for the customer.
· Get customers up and running with the latest products and services such as air cards, USB devices, as well as AT&T-provided software & applications.
· In this full-time position (40 hours/week) you'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service.
What we're looking for · Call center or customer service experience.
· Flexibility to work any schedule during hours of operation of 7:45am
- 7pm Monday
- Friday is essential.
Specific job assignments may require day, evening, weekend, or holiday hours.
Occasional overtime may be required.
· Desire to work onsite in one of our call centers.
What you can look forward to Bringing your bilingual skills boosts your earnings with a special pay differential on top of your regular pay! We offer paid training as well as resources to encourage your career growth.
Our Business Inbound Call Center Sales earn $23.55 per hour plus an additional 300% (capped) on commissions if all sales goals are met/exceeded.
Not to mention all the other amazing rewards that working at AT&T offers.
Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.
There are at least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
Paid Parental Leave Medical/Dental/Vision coverage 401(k) plan Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Career possibilities are limitless with AT&T.
You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions.
If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! connectourcustomers Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
AT&T is a fair chance employer and does not initiate a background check until an offer is made.
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This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish.
This position reports to our 600 NW 79th Avenue, Miami, FL 33126 location.
If selected, you must be able to report to this location.
This is your opportunity to be the voice of AT&T – a global leader in communications and technology.
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer.
Every interaction is an opportunity to introduce the latest technology, services and offers.
While you drive to meet your daily and monthly sales goals, you'll help our customers stay connected to what matters the most.
How you'll make an impact As a Business Premier Service Consultant, you'll assist Business customers with requests, questions, and inquiries on all products and services offered.
In this multi-faceted role, you'll be trained to address a broad range of customer service call types including, billing, collections, retention, service activations and changes, credits and adjustments, troubleshooting, advanced technical support and more.
You'll use creative problem-solving skills to address complex customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records.
Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services.
Your consultative approach will help you meet monthly sales goals and to ultimately deliver an outstanding customer experience.
What your day-to-day will look like · You'll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of AT&T's products and services to effectively service and retain customers.
· You'll be an expert at simplifying the explanation of customer bills, rate plans, and features of AT&T's products and services.
· You'll also engage Tier 3 support (network and IT), third party vendors and suppliers as needed to address issues, service faults and provide customer resolution.
· With your vital knowledge, you'll handle wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service.
· You'll use your problem-solving skills to troubleshoot and resolve various customer-impacting issues such as voice and data, that span multiple networks and elements.
You'll need to keep up with changes to technology and applications, so you can provide the best resolution for the customer.
· Get customers up and running with the latest products and services such as air cards, USB devices, as well as AT&T-provided software & applications.
· In this full-time position (40 hours/week) you'll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer's call and provide exceptional service.
What we're looking for · Call center or customer service experience.
· Flexibility to work any schedule during hours of operation of 7:45am
- 7pm Monday
- Friday is essential.
Specific job assignments may require day, evening, weekend, or holiday hours.
Occasional overtime may be required.
· Desire to work onsite in one of our call centers.
What you can look forward to Bringing your bilingual skills boosts your earnings with a special pay differential on top of your regular pay! We offer paid training as well as resources to encourage your career growth.
Our Business Inbound Call Center Sales earn $23.55 per hour plus an additional 300% (capped) on commissions if all sales goals are met/exceeded.
Not to mention all the other amazing rewards that working at AT&T offers.
Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.
There are at least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
Paid Parental Leave Medical/Dental/Vision coverage 401(k) plan Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Career possibilities are limitless with AT&T.
You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions.
If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! connectourcustomers Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
AT&T is a fair chance employer and does not initiate a background check until an offer is made.
d24ad0b8-823f-4e68-a892-2986ccdf7392
Plant Location 213 central ave Kansas City, Kansas
Plant Manager is responsible for overseeing all daily operations within a manufacturing facility, including managing production, ensuring workplace safety, optimizing efficiency, maintaining quality standards, and supervising staff to meet production goals in a cost-effective manner.
Leader of the Plants operations and ensure smooth running of the production process.
Benefits for Plant Managers include:
- Relocation assistance
- 401(k)
- Health insurance paid completely for individual
- Optional Disability insurance
- Optional AD&D insurance
- Bonus opportunity
- Company Vehicle
Desired Education:
A bachelor’s degree in industrial engineering or a related field and/or five years or more of experience in the animal feed industries.
Required Education:
A minimum requirement of a high school degree or equivalent and a minimum of 3 years of experience in feed manufacturing
Skills needed
Leadership – Strong leadership qualities that include giving clear direction, thinking proactively, and having a high sense of accountability
Motivation – The ability to lead a team, motivate, and cultivate direct reports to achieve high performance, encouraging individuals to do better
Adaptability – The ability to be flexible and agile when things change
Forward Thinking – Planning for the future, thinking two steps ahead, making goals for the future in order to accomplish more with less stress
Decisiveness – Being able to make tough decisions in assessing situations and arriving at best course of action
Responsibilities of the plant manager include:
Planning and executing production schedules, monitoring production processes, identifying and addressing bottlenecks to maximize output and meet production goals.
Implementing and maintaining quality standards, overseeing quality checks throughout the production process, and taking corrective actions when necessary.
Leading and managing a team of supervisors and production workers, including hiring, training, performance evaluations, and addressing employee concerns.
Enforcing safety regulations, conducting safety training, identifying and mitigating safety hazards to maintain a safe working environment.
Creating and managing budgets, identifying cost-saving opportunities, optimizing resource utilization to maintain profitability.
Overseeing the maintenance and upkeep of plant machinery and equipment, scheduling preventative maintenance to minimize downtime.
Analyzing production data, identifying areas for improvement, implementing process changes to increase efficiency and productivity.
Ensuring adherence to all relevant industry regulations and standards.
Collecting and analyzing data to track performance metrics, generate reports for senior management.
Required skills:
Ability to motivate and manage teams, delegate tasks effectively, and resolve conflicts.
Understanding of manufacturing processes, equipment operations, and quality control methodologies.
Data analysis and problem-solving abilities to identify and address operational issues.
Clear and concise communication with stakeholders, including management, employees, and batching teams.
Ability to develop and implement long-term operational plans and strategies
Job Summary: Production Supervisor is responsible for leading and coordinating the activities of the production team to ensure efficient and high-quality production of plastic molded products. Responsible for maintaining a safe and productive work environment, meeting production targets, and ensuring adherence to quality standards.
Job Duties & Responsibilities:
Production Supervision and Leadership:
- Lead and supervise a team of production operators in the day-to-day operations.
- Provide guidance, training, and performance feedback to ensure a skilled and motivated workforce.
- Provide technical support and assist in troubleshooting equipment issues.
- Address mechanical, operational, and technical downtime issues within department.
Production Planning and Scheduling:
- Collaborate with Plant Manager to schedule optimized production runs and ensure on-time delivery of products.
- Optimize production processes to achieve maximum efficiency and output.
Quality Control:
- Implement and enforce quality control standards to ensure that products meet specified criteria.
- Monitor production processes and address any deviations from quality standards promptly.
Process Improvement:
- Identify opportunities for process improvement and implement changes to enhance efficiency and reduce waste.
- Work closely with Manufacturing Engineer and Process Engineer to optimize tooling and mold processes.
Environment, Health, and Safety:
- Enforce safety protocols and ensure that all employees follow EH&S guidelines.
- Conduct regular safety meetings and inspections to maintain a safe working environment.
Equipment Maintenance:
- Partner with maintenance team to ensure the timely maintenance and calibration of injection molding machines and related equipment.
- Coordinate with the maintenance team to address any equipment malfunctions promptly.
Documentation and Reporting:
- Maintain accurate production records, including production reports, quality control data, and employee performance records.
- Prepare and present regular reports on production performance and key metrics.
Team Collaboration:
- Collaborate with cross-functional teams, including engineering, quality assurance, and logistics, to achieve overall business objectives.
- Foster a collaborative and positive work culture.
Continuous Improvement:
- Drive continuous improvement efforts to identify and eliminate waste, reduce cost, and improve quality.
Job Qualifications:
- AAS degree or related job experience, in a technical discipline; mechanical or manufacturing engineering preferred.
- Proven experience as Production Supervisor or similar role
- Experience in using various types of manufacturing machinery and tools.
- Organizational and leadership abilities
- Communication and interpersonal skills
- Self-motivated with a results-driven approach
- Must be legally authorized to work in the United States
- Must be able to lift to 50 lbs.
- Strong computer skills, including proficiency with MS Office applications.
- Strong multi-tasking skills. Completes several concurrent tasks in an efficient and accurate manner.
Competencies:
- Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
- Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
PHYSICAL DEMANDS AND WORK ENVIRONMENT: Work is performed indoors in a manufacturing setting with regular exposure to cold, heat, noise, and moving machines and equipment. Must be able to lift to 50 lbs, push and pull up to 40 lbs, lift, stand and carry consistently, have proper hearing, vision, and speech capabilities. Can wear Personal Protective Equipment (PPE) (Hearing protection, safety glasses, goggles, or shields).
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Healthy Hens, Healthy Eggs, Heathy Planet:
At Pete & Gerry's, we were first to do it better, and are still doing it best. For nearly 30 years, we've been on a mission to produce healthy, delicious eggs and partner with family farms for meaningful impact. By raising hens outdoors as nature intended, we stay true to our roots every step of the way by keeping animal welfare, planet-friendly farming practices, and high-quality taste and nutrition at the heart of all we do, so you can always believe in what you buy.
Healthy Together
At Pete & Gerry’s, we believe that when we care for each other, we all thrive. Across our farms, offices, and communities, we act as one flock — united by respect, collaboration, and a shared commitment to doing what’s right. We create an environment where every person feels valued, supported, and empowered to grow, because our success depends on the wellbeing of the people who make our mission possible.
The Role at a Glance:
Under the direction of the Plant Manager, the Assistant Plant Manager will be responsible for directing and coordinating all aspects of processing of raw material to a finished product to support the daily production plans of the facility. The Assistant Plant Manager will collaborate closely with the Maintenance Department, Quality Department, and Inventory & Warehouse Department to meet production demands. This role is the point person for production, quality, inventory, and sanitation activities and personnel.
How You’ll Create Greater Impact:
In this role, you’ll help deliver the highest quality product while upholding our unwavering commitment to animal welfare, food safety, and responsible farming. You’ll act boldly, embrace continuous improvement, and partner with teammates and customers to deliver wins.
- Plan, schedule, and coordinate the production of high quality, safe and cost-effective products.
- Provide leadership to create an environment committed to quality, food safety, team member safety, and positive team member relations.
- Monitor all operations to evaluate yields, efficiency, labor utilization, and product quality, and take corrective actions as necessary to ensure continuous improvement of processes and procedures.
- Prepare and maintain a variety of daily data for processing metrics and analysis.
- Ensure processing and labor costs comply with approved budgets. Provide feedback in development of current and long-term goals and strategies and provide input for plant budget.
- Develop and implement methods of achieving plant goals within established parameters.
- Foster a safe work environment and ensure that all safety policies are complied with, and hazards are addressed.
- Maintain and enforce monthly safety trainings; instilling company goal of zero accidents.
- Enforce consistent, fair, and inclusive employment practices.Collaborate with Human Resources to administer company policies and procedures, address labor needs, and resolve staffing issues.
- Communicate and monitor specific expectations for supervision and team members.
- Ensure compliance with GMP, SQF, HACCP, SOP, EEO, OSHA, USDA, and other applicable laws and standards.
- Establish and maintain positive working relationships with USDA representatives, auditors, suppliers, and other management members.
- Perform other related responsibilities, as needed, to support business objectives.
- Manage 1-3 Supervisors directly and approximately up to 30 team members.
- Carry out supervisory responsibilities in accordance with company policies and applicable State and Federal laws.
- Responsibilities include interviewing, hiring and training associates, planning, assigning, and directing work, performance appraisals, rewarding and disciplining associates, addressing employee issues and resolving problems.
- Daily communications with the Plant Manager.
- All issues or non-conformances related to quality assurance or food safety must immediately be reported to the Quality Assurance Manager or departmental supervisor/manager for communication with the Quality Assurance Manager.
What You’ll Bring to the Flock:
We are one team — united by respect and a shared commitment to doing what’s right. What we do every day connects to something bigger.
You’ll bring your experience, perspective, and pride in your work. We value collaboration, curiosity, and diverse viewpoints — because they make our flock stronger.
- Bachelor’s degree in business, management or related discipline, or equivalent combination of training and experience.
- Minimum of 5 years’ experience in manufacturing or food processing industry, including 3 years in management, with a demonstrated track to record of accomplishments.
- Demonstrated ability to work well with and guide other people effectively, and to positively influence the attitude and performance of team members.
- Attention to detail and uncompromising concern for quality and food safety.
- Strong mechanical, technical, and analytical ability, including strong problem-solving skills and solid judgment.
- Strong mathematical and written and oral communication skills.
- Well organized and self-directed.
- HACCP certified a plus.
- Bilingual English and Spanish a plus.
- Proficient in Microsoft Outlook, Word and Excel
- Ability to work a flexible schedule and extended hours.
Work Schedule & Hours:
- Day shift position
- Monday through Friday
- Shifts up to 8 - 12 hours per day, based on operational needs
- Typical start time: 6:00 AM
- Start and end times may vary due to truck arrivals, order fulfillment, machine downtime, or production changes
- Flexibility required to adjust schedule as needed
Tending to our Flock:
We care for our people the same way we care for our hens — with attention, respect, and balance. Our benefits are designed to support real life and whole wellbeing.
- Medical, dental, and vision insurance
- Paid vacation
- Paid sick time
- Paid volunteer time
- 9 paid holidays
- 401(k) with 4% employer match
- Disability and life insurance
- Opportunities for advancement
- Maternity and paternity leave
- Tuition reimbursement
- Flexible Spending Account
- Footwear reimbursement for onsite employees
- Onsite employees receive free eggs weekly; remote employees receive coupons for free eggs
- Breakfast or lunch events from time to time.
- A team grounded in a shared mission: Healthy Hens, Healthy Eggs, Healthy Planet.
Equal Opportunity Statement
Pete & Gerry’s Organics is an Equal Opportunity Employer. We are a community built on respect and shared purpose. Every person belongs here — because our strength comes from the diversity of people and perspectives that make us who we are.
Summary
This leadership position will support a designated producer by creating additional capacity. This will be achieved by taking the lead in addressing client issues and providing strategic oversight for assigned small business clients. The Client Relationship Specialist (CRS) will also provide support for the producer's new business efforts and collaborate with service team members to resolve issues, answer questions, and offer strategic guidance. Additionally, the CRS will collaborate with Small Business leadership to develop coverage and program structure guidelines tailored for small business clients in the life science industry, with a focus on consistency and facilitating the transition from small to large commercial teams within the Practice Group.
This position will also assume responsibility as a Client Service Executive for assigned World Class Client accounts and other accounts as assigned. Client Executive Service actsas a leader for the service team members to include Client Service Executives, Client Administrators and Client Managers, as well as Marketing and Risk & Loss associates as the need for their expertise occurs.
Essential Duties & Responsibilities – client relationship specialist
- Act as primary resource for Producer’s clients and collaborate with service team members to effectively resolve issues and provide answers to questions.
- Collaborate with small business service team members regarding service processes, effective deliverables, client communication, and overall service approach.
- Collaborate with small business clients on renewal and ongoing servicing items
- Engage in Producer’s new business activities with prospect audits and ensuring proper placement for new clients.
- Maintain regular communication with producer to address time-sensitive or urgent client needs.
- Collaborate closely with the PG Leaders, Team Mentor, Director of Small Business, and Director of Client Service Executives to ensure the team has the necessary resources to meet their requirements. Engage in discussions to address any project impediments and escalate any issues that cannot be resolved by the team.
Essential Duties & Responsibilities – client Executive Service
Oversee ongoing account service activities.
- Prepare production and activity reports.
- Manage/collect receivables in conjunction with Client Sales Executive.
- Meet regularly with Client Sales Executive to update, advise and inform.
- Coordinate activities on accounts.
- Review and deliver summary, proposals and policies.
- Lead, present and participate in meetings with clients.
- Maintain current Insurance Summaries on all accounts.
- Update EAW’s annually on all accounts.
- Meet World Class Client service commitments (relationship Report, Pre-Renewal Meetings, etc.)
- Participate in new business development and proposals with Client Sales Executive.
- Pursue opportunities to round out existing client programs with additional and/or increased lines of coverage.
- Coordinate coverage placement through managing the direction provided to service team.
- Deliver binders and invoices.
Manage all facets of renewal process.
- Initiate client contact and orchestrate renewal strategy meetings.
- Gather renewal underwriting information.
- Oversee process of preparing and updating underwriting specifications.
- Coordinate coverage placement through instructions provided to Marking and Client Administrator, review and deliver binders, invoices, etc.
- Advise, inform, and involve Client Sales Executive, as required in marketing process.
- Prepare and deliver proposals.
- Prepare all orders and instructions to Client Administrator.
- Manage expiration lists.
Act as a leader for the service team members.
- Create an environment oriented to trust, open communication, and cohesive team effort.
- Facilitate problem solving and collaboration when faced with client difficulties.
- Focus the team on the internal and external client requirements, familiarizing them with client specifications, work procedures and processes, quality standards, techniques and tools to support task performance.
- Provide necessary business information to enhance the team’s professional development.
- Ensure deliverables are prepared to satisfy client requirements, cost and schedule.
- Work closely with department Manager and Director of Client Services to obtain necessary resources to support the team’s requirements, discuss project impediments, and to escalate issues which cannot be resolved by the team.
- Establish and consistently maintain effective and positive working relationships with Associates and clients.
Education and/or Experience
- Bachelor’s degree plus 3 or more years of daily World Class Client service experience is required; or, a minimum of 7 - 8 years industry experience showing increasing responsibility directly related to the performance of the above duties including 3 or more years of daily World Class Client service.
- Maintain a valid unrestricted California Fire & Casualty Solicitors license and a valid Drivers license.
- Achieve and maintain advanced insurance designations applicable to the above duties such as CPCU or CIC designations.
- Excellent understanding of insurance terminology, trends and factor influencing the industry, and the various lines of Business Insurance insurance.
- Proficiency with MS Office Software (Word, Excel, Outlook).
- Prioritize tasks, set and achieve goals, think logically in solving problems and present results neatly, with clarity and precision in both oral and written form.
- Ability to present complicated information to a variety of interest groups in a clear and unambiguous way, connecting with the group in terms of style and content.
Work Environment & Physical Demands
- Ability to use computer keyboard and sit in a stationary position for extended periods as well as the use of office equipment such as fax and copy machines, and telephones.
- Work is performed in a typical interior/office work environment.
- Travel to client sites will be required. Usually travel is within driving distance, but may occasionally consist of a 1 to 2 night stay.
The applicable base salary range for this role is $90,100 to $167,900.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
We're Hiring an Outside Sales Rep (Valve & Hydrant Services)!
The Outside Sales Rep (Valve & Hydrant Services) will be responsible for maximizing the financial performance of their territory by expanding the sales of Xylem’s Wachs Water Services capabilities for single and multi-year projects. In this role, the incumbent will drive differentiated customer experiences and utilize service knowledge to address customer’s water distribution and asset management needs . The role will combine market intelligence, data-driven insights and a deep understanding of customer needs to identify trends, “white space” opportunities, and develop areas of competitive advantage to drive revenue growth. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.
CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
- Maximize the financial performance of the region by expanding the service contracts of Xylem’s Wachs Water Services capabilities.
- Maintain regular communication with clients to ensure satisfaction and address any concerns.
- Provide prompt and accurate responses to client inquiries and requests, and proactively identify and communicate potential sales opportunities to clients.
- Grow and maintain an effective sales pipeline utilizing .
- Establish new accounts while maintaining and increasing the sales volume of territory accounts and territories in compliance with all company policies, instructions, and directives. This includes aggressively soliciting orders through cold calling, developing marketing data leads, answering incoming requests and all other means possible.
- Apply application technologies to provide useful and practical service, and solutions to customers, while seeking new uses for company products.
- Work in conjunction with Marketing to drive bid reporting services and lead management in addition to build company image to drive new opportunities and brand recognition within the territory.
- Collaborate with different groups to design and execute strategies that generate demand and drive growth through customer acquisition, retention, and win-back.
- Create synergy opportunities for cross-business selling based on Xylem solution set awareness.
- Regularly gathers and analyzes business, market and competitor information and supports the development of the strategic marketing plan.
- Prepare and assist with various sales reports. This includes sales audits, bids, proposals, quotes, workload analysis, sales forecasts, territory potentials, call programs and routes, call reports and expense reports. Also submit any special reports regarding the operation of the territory, acceptance of services, or competitive conditions as may be required.
- Attend, participate and demonstrate thought leadership in sales meetings, training programs, sales blitzes, committee activities, conventions and trade shows as directed. Participate in other worthwhile community activities as public relations asset to the company.
- Builds industry and customer alliances and participates in industry/trade organizations.
- Assist in the field training of any sales representative as requested.
- Participation in Xylem Watermark volunteer activities
High Impact Behaviors:
- Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
- Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
- Results-Driven Performance: High-performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.
QUALIFICATIONS:
- Bachelor’s degree in related field or equivalent combination of education and experience.
- 4+ years’ sales, marketing or business development experience (municipal or water distribution experience preferred)or equivalent work experience that provides exposure to fundamental theories, principles and concepts.
- Thorough knowledge of consultative/value-based selling.
- Excellent interpersonal and communication skills, including presentation skills.
- Knowledge of water distribution systems; valves, hydrants, leak detection, hydraulic, pneumatics, water flow, diesel, gas, and electric motors in related field of pumps, pumping systems preferred.
- Previous experience in the use of or other CRM’s is required.
- Ability to present service education seminars to groups of 20-40 people is a must.
- Effective interpersonal skills with customers, employees, and management team.
- Ability to effectively communicate verbally and in writing.
- Strong teamwork and organizational skills with the ability to multi-task. Collaboration and teamwork. Proven track record of teamwork, innovation and results.
- Ability to manage and organize multiple priorities in a poised, self-driven manner.
- Superior business perspective, problem solving, and command skills.
- Ability to demonstrate effective negotiation and influencing skills along with knowledge of selling practices and techniques.
- Proficiency in Microsoft Office products, GIS, and the use of computer applications.
- Ability to meet and continuously maintain authorization to operate a company vehicle.
- Travel: This position requires travel in North America up to approximately 75%.
DAY IN THE LIFE:
(The physical demands and work environment described here are representative of those an employee encounters and must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
SALARY:
Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.
Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.
Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
This is a Direct Hire Opportunity with the Client!
Must Haves:
- Bachelor’s degree in Aerospace Engineering or related field.
- 8+ years of Aerospace Quality experience (MRO/Production).
- Deep knowledge of AS9100 and Part 145 regulations.
- Expertise in root cause analysis and data-driven problem solving.
Quality Assurance Manager to join a leading Company located in the Menomonee Falls, WI OR College Park, GA surrounding area.
As an Aerospace Quality Assurance Manager, you will play a vital role in ensuring product integrity, regulatory compliance, and continuous quality improvement within a high-stakes aerospace environment. This position involves cross-functional collaboration, technical problem-solving, and leadership in quality assurance practices. The individual shall be responsible for amending the site Repair Station Manual/Quality Manual to address industry, corporate, process improvement and regulatory requirements. The Quality Assurance Manager will be a key contributor and leader in conducting internal audits of varying complexity and scope at the Repair Station. They will represent the organization during regulatory, certification and customer audits. The Quality Assurance Manager will contribute to the definition, and monitoring, as applicable, employee training programs to ensure compliance with regulatory requirements including but not limited to, the FAA, EASA UK CAA Part 145's and the DOT. Utilizing appropriate KPI's, the individual will provide support to address internal, external and supply chain quality issues and improvement plans.
Job Responsibilities:
- Cross-Functional Collaboration:Work closely with operations, engineering, logistics/supply and regulatory teams to align quality processes.
- Facilitate issue resolution using 8D methodology and support cross-departmental initiatives.
- Champion a culture of continuous improvement across the organization.
- Problem-Solving & Corrective Action: Identify root causes of quality or production issues using data-driven analysis.
- Implement corrective and preventive actions to maintain product compliance and performance.
- Ensure timely resolution of non-conformances to meet customer and regulatory requirements.
- Technical & Customer Engagement: Serve as a technical point of contact for internal teams and external stakeholders.
- Address customer quality concerns, provide data-supported insights, and ensure satisfaction.
- Support 3rd party audits, inspections, and customer visits as required.
- Regulatory Policy Provision: Ensures the Repair Station, and associated regulatory Manuals, are current, confirms operational compliance via audit/reporting, as appropriate, and initiates, where required, corrective and preventive actions.
- Administers the Certifying Staff with respect to setting standards, reviews and granting or rescinding Authority to Release.
- Project Management: Plan, schedule, and execute quality-related projects to ensure on-time delivery and compliance.
- Track progress, manage risk, and communicate project status to stakeholders.
- Leadership & Mentorship: Lead quality improvement initiatives and support the development of junior quality control members.
- Promote a strong quality and Flight Safety culture throughout the organization.
- Process Improvement & Innovation: Develops and executes internal audit plans to schedule and provides information and metrics to focus operations on appropriate corrective and preventive action plans.
- Continuously assess and improve site quality management processes.
- Introduce best practices and innovative methodologies to enhance overall quality performance.
- Additional Duties: Perform other responsibilities as assigned by the Director of Quality and Compliance.
Basic Hiring Criteria:
- Bachelor's degree in Aerospace Engineering, Quality Management, or a related discipline.
- Certifications such as Six Sigma, ASQ CQE/CQA are highly preferred.
- Minimum 8 years of experience in aerospace quality management.
- Background in production or MRO environments is required.
- Familiarity with life-saving equipment such as aircraft emergency slides and rafts is advantageous.
- Strong knowledge of quality management systems and tools (e.g., 8D, QRQC, FMEA, SPC).
- Proficiency in interpreting and applying aerospace quality standards (AS9100, FAA, EASA, UK CAA Part 145's).
- Experience with quality auditing and root cause analysis.
- Familiarity with 49 CFR and IATA Hazardous Materials Regulations a plus.