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This role isn’t about maintaining the status quo, it’s about building operational excellence at a national scale.

Location: Palm Coast, FL (Full-Time, Onsite with Travel as Needed)

Reports To: President

Classification: Senior Management

Company Overview

North American Fire Protection is a nationally growing fire sprinkler contractor specializing in complex, high-risk, high-performance industrial and commercial projects. Our work protects people, property and critical infrastructure — and our success is built on discipline, accountability and strong leadership.

Position Summary

The National Operations Manager is responsible for building, standardizing and overseeing operational systems across North American Fire Protection at a national level.

This role provides leadership and accountability for Project Management, Field Superintendents, Inspection and Facilities ensuring consistent standards, strong leadership and scalable operational infrastructure across all regions.

Field Superintendents and Foreman retain authority over daily jobsite execution, manpower, installation quality and jobsite closeout. The National Operations Manager oversees leadership performance, operational systems, safety governance, asset protection, and company-wide accountability.

This is a high-visibility leadership position requiring strong industry experience, strategic thinking, and the ability to operate confidently at both the operational and executive levels. 

Reporting Structure

·       Project Management Team

·       Installation Field Teams (Superintendents & Foremen)

·       Inspection Department

·       Facilities

Core Responsibilities

·       Lead and develop Field Superintendents and Project Managers

·       Establish and maintain company-wide operational standards

·       Define authority structures and accountability frameworks

·       Conduct performance reviews for Superintendents, PMs and Inspection leaders

·       Provide executive-level escalation support when leadership-level issues arise

·       Standardize communication processes between field and office

·       Drive consistency across teams (The NAFPCO Way)

Safety & Compliance Governance

·       Own and update the company Safety Manual

·       Develop company-wide safety policies aligned with OSHA and NFPA standards

·       Conduct periodic safety audits across projects

·       Review incidents and oversee corrective action strategy at a company level

·       Ensure Superintendents are enforcing safety standards

·       Maintain company-wide compliance systems and documentation

Field Performance Oversight

·       Conduct executive-level jobsite visits focused on:

·       Leadership effectiveness

·       Standard adherence

·       Policy compliance

·       Develop and implement a standardized Jobsite Operational Scorecard

·       Identify performance trends across projects

·       Address systemic underperformance

·       Oversee regional workforce capacity planning and crew assignment

Systems & Asset Management

·       Develop and manage company-wide tool tracking systems

·       Oversee vehicle fleet policies, compliance, and lifecycle planning

·       Protect company assets through accountability systems

·       Improve field-to-office workflow systems

·       Standardize operational processes to support national scalability

KPI & Performance Management

·       Monitor national operational KPIs including:

·       Labor trend performance

·       Job cost trend analysis

·       Safety metrics

·       Rework patterns

·       Equipment loss trends

·       Develop reporting dashboards for executive review

·       Identify systemic performance gaps

·       Drive company-wide operational improvement initiatives

Cross-Department Strategic Alignment

·       Partner with Estimating on operational risk review during project handoff

·       Align design standards with field execution standards

·       Collaborate with Finance on operational margin trends

·       Work with HR on workforce development strategy

·       Serve as operational advisor to President and executive team

·       Translate executive strategy into operational standards and systems

Facilities & Infrastructure Oversight

·       Oversee warehouse, yard, and facilities standards

·       Standardize prefabrication and shipping processes

·       Ensure facilities support operational efficiency

·       Maintain professional operational footprint aligned with company brand

Leadership Expectations

·       Lead leaders, not crews

·       Enforce standards through structure, not micromanagement

·       Balance accountability with respect

·       Communicate clearly at all levels

·       Protect the company's operational integrity

·       Maintain executive-level composure under pressure

Qualifications

·       10+ years in construction or fire sprinkler industry

·       5+ years in senior field or operations leadership

·       Strong knowledge of fire sprinkler systems and NFPA standards (13, 20 preferred)

·       Experience overseeing multi-state operations

·       Proven ability to build systems and enforce accountability

·       Comfortable operating at executive level

·       Strong analytical and organizational skills

·       Proficiency in Procore, Salesforce, Microsoft Excel

·       Ability to travel as needed

Compensation & Benefits

·       Competitive salary based on experience

·       401(k) with employer contribution, Employee Profit Sharing and Pension

·       Employer-paid medical, dental and vision insurance

·       Paid vacation, sick time and holidays

·       Employee referral program

·       Ongoing leadership development and growth opportunities

·       High-impact role with real authority and influence

Equal Opportunity Employer

North American Fire Protection is proud to be an Equal Opportunity Employer and is committed to building a diverse, inclusive and high-performing team.

Job Title: EHS Administrator

Location: Worcester, MA 01606

Duration: 3+ Months (Extension)

JOB DESCRIPTION:

• The EHS Administrator will work mainly with the Environmental, Health and Safety team on ongoing projects, while spending time supporting other functional areas on miscellaneous administrative tasks.
• The person in this role will get hands-on experience working in a Manufacturing environment, while providing support for ongoing process improvement.
• This is an opportunity for an individual to get exposure and familiar with various departments and activities which have a worldwide presence.

The main functions of the role include:

• Maintain compliance standards by updating Safety Data Sheets (SDS), procedures and process documents as required.
• Document all safety and environmental incidents as they are sent in, following through with recording corrective actions taken.
• Timely data entry on any and all Safety Risk Assessments that are completed by the teams.
• Working with plant supervision to perform Toxic Risk Assessment based on active Chemical inventory.
• Miscellaneous forms of data entry to keep policy, procedure and data up to date.
• Assisting EHS team in event planning, setup, and breakdown.
• Providing support with filing, photocopying, recordkeeping and organizing information
• Working with EHS to schedule appointments for Employees at Occupational Health Vendor of choice. This could include Hearing tests, Surveillance Physicals, Workers' Comp, etc.
• Organization of "Swag” Inventory (T-shirts, Storage Closets, Filing).
• Utilizing their educational background and communication skills, students will gain the opportunity to work with all departments to resolve issues and step in to assist where needed.
• Management of Training Gaps for the facility. Maintaining databases to record gaps closed and assist in holding management accountable to closing area gaps to help create a skilled and engaged workforce.
• Other duties as assigned.

REQUIREMENTS:

• Associate degree Business or related field of study, or currently in a program to complete degree.
• 2+ years Administrative Experience preferred.
• Ability to thrive in a fast-paced, ever-changing environment
• Competent in technical capacity, collaboration and credibility.
• Strong computer skills. Microsoft Suite of product experience including, Excel, Word, Access, and PowerPoint knowledge required.
• Possesses excellent interpersonal skills in order to assist internal, external, and potential partners. They must be able to operate well in a team environment to sustain ongoing relationships with colleagues.

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• Advanced Customer Experience & Advisory Engagement:
  
  
• Deliver a highly personalized and consultative customer experience across inperson, phone, and digital channels.
  
  
• Conduct deeper financial conversations to understand short and longterm needs and recommend appropriate deposit, lending, and digital solutions.
  
  
• Serve as a primary point of contact for more complex customer relationships, partnering internally when additional expertise is needed.
  
  

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• Open and service consumer and smallbusiness (as authorized) accounts; complete account maintenance and ensure accuracy of documentation.
  
  
• Process deposits, withdrawals, payments, transfers, official checks, and related financial transactions.
  
  
• Assist with debit/ATM issuance, safedeposit access, check orders, foreign currency exchange (as applicable), and digital banking troubleshooting.
  
  

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• Lead or assist in originating consumer loans with emphasis on Home Equity Loans and Home Equity Lines of Credit (HELOCs).
  
  
• Analyze credit reports, debttoincome ratios, collateral, and applicant financials to inform product recommendations.
  
  
• Prepare and package loan applications, gather required documentation, and manage the loan process through approval, closing, and file completion.
  
  
• Stay informed on lending regulations, pricing structures, underwriting standards, and policy changes.
  
  
• Support credit administration, resolve exceptions, and maintain regulatory compliance for all lending activity.
  
  

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• Identify opportunities to expand relationships through product recommendations, financial education, and proactive outreach.
  
  
• Use available reports and tools to identify customer needs, product gaps, and targeted calling opportunities.
  
  
• Contribute to the achievement of business objectives by conducting internal and external sales calls and other business development activities.
  
  
• Refer customers to internal specialists (mortgage, commercial banking, wealth) to ensure a comprehensive financial experience.
  
  
• Meet and exceed assigned individual and branchlevel sales, service, and referral goals.
  
  

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• Research and resolve escalated or complex service issues, account discrepancies, loan questions, digital banking problems, and transaction disputes.
  
  
• Provide clear communication and followthrough to ensure customer confidence and satisfaction.
  
  

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• Maintain strong operational controls and adhere to Nicolet policies, regulatory requirements, and security protocols.
  
  
• Support branch operations including teller backup, vault duties, balancing, dualcontrol procedures, and audit preparation.
  
  
• Uphold confidentiality, fraud prevention protocols, and high standards of data integrity.
  
  

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• Collaborate with teammates to support branch goals, participate in daily huddles, and contribute to a positive and inclusive environment.
  
  
• Represent Nicolet in community events and build relationships that strengthen pipeline development and brand presence.
  
  
• Provide informal coaching and support for newer employees, especially on lending fundamentals.
  
  

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• Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.
  
  
• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  
  
• Performs all other duties as assigned.
  
  

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• High school diploma or equivalent required; additional education in business or finance preferred.
  
  
• Minimum 2-3 years of banking experience, including personal banking or advanced teller responsibilities.
  
  
• Prior experience in consumer lending or foundational credit analysis strongly preferred.
  
  
• Demonstrated ability to meet sales, service, and referral goals.
  
  

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• Medical, Dental, Vision, & Life Insurance
  
  
• 401(k) with a company match
  
  
• PT0 & 11 1/2 Paid Holidays
  
  

BACKGROUND

The National Biodefense Analysis and Countermeasures Center (NBACC) is a unique facility located at Fort Detrick in Frederick, MD, dedicated to defending the nation against biological threats. Established in response to biodefense gaps identified after the Amerithrax attacks of 2001, NBACC has been operated by the Battelle National Biodefense Institute (BNBI) since 2006.

NBACC supports DHS and national biodefense preparedness planning, response, emerging threat characterization, and bioforensic analyses. It addresses critical scientific knowledge gaps regarding biological agents to protect the public and defend the nation against biological threats- whether naturally occurring, accidental, or deliberate. NBACC also provides federal law enforcement with scientific data to support the investigation and attribution of biocrimes and the protection of the U.S. bioeconomy.

NBACC is comprised of two centers:

• National Bioforensic Analysis Center (NBFAC): Conducts technical analyses to support federal law enforcement investigations.
• National Biological Threat Characterization Center (NBTCC): Conducts experiments and studies to gather data for understanding biological vulnerabilities and hazards.

Together, these centers serve as a national resource for assessing risks posed by biological agents and emerging technologies, informing biodefense policy and response planning, and supporting the investigation, prosecution, and prevention of biocrimes and bioterrorism.

PRIMARY FUNCTION

Supports animal studies and provides veterinary medical care and maintenance of animal colony health under the supervision of the institutional veterinarian(s). Performs required tasks with regular supervision and guidance and is expected to work independently while keeping their supervisor/manager informed on status of projects and/or area(s) of responsibility.

MINIMUM REQUIRED QUALIFICATIONS

• Bachelor of Science (or equivalent) in a scientific discipline and a minimum of 4 years of related experience or a Master's degree and a minimum of 2 years of related experience.
• Formal animal technician training, or AALAS certification at the ALAT level, or at least two years' experience as a laboratory animal technician is required.
• Experience with nonhuman primates and agricultural species (e.g., sheep, goats, and swine) is desirable.
• Able to transport and lift up to 50 pounds as part of routine laboratory job procedures and duties.
• Intermediate scientific proficiency in laboratory functions. Possesses the ability to identify issues with laboratory protocols, procedures, and experimental plans.
• Proficiency and clarity of oral and written communications are essential.
• Exemplary organizational skills with a proven track record of working effectively both independently and as a team player.
• Knowledge or experience with biocontainment facilities and procedures, laboratory safety, biosurety, and decontamination desirable.
• Skills and experience to support laboratory activities and work in accordance with NBACC's management system (e.g., ISO).
• Must be a citizen of the United States, able to obtain and maintain an interim secret clearance leading to a top-secret clearance, suitability for DHS, and a favorable adjudication of the Department of Justice (DoJ) for select agent access.
• Participation in the Immunization Program, Medical Surveillance Program, and enrollment in the Personnel Reliability Program (PRP) is required.
• Required to participate in NBACC's alternative work and/or on-call schedule, including weekends and holiday coverage as scheduled on a rotating basis.

PRIMARY RESPONSIBILITIES

• Performs procedures including, but not limited to: Monitoring animals for general health; administering medications; performing laboratory diagnostic procedures; administering anesthesia; collecting biological samples; performing minor surgical procedures; and pre- and post-operative care of research animals.
• Provides routine husbandry and environmental enrichment according to Standard Operating Procedures (SOPs) and study requirements in biocontainment and other areas as necessary.
• Performs daily health surveillance checks and reports any abnormal conditions of either the animals or the animal room and cage environment to appropriate veterinary care staff.
• Disposes of waste and animal carcasses from the facility according to established waste streams.
• Performs duties in both conventional and biocontainment (ABSL-1/2/3/4) animal holding and research areas.
• Possesses the ability to work on multiple science tasks simultaneously, while performing assignments outside of area of expertise.
• Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
• Follows established procedures on routine work, requires instruction only on new assignments, and is self-sufficient in monitoring and reporting on quality, and compliance.
• Participates in the testing and evaluation of new technologies and protocols including writing and updating NBACC Standard Operating Procedures (SOPs), work instructions and forms to improve NBACC's ability to serve its customers.
• Identifies departures from the Quality Management System (QMS) and initiates actions to investigate and prevent such occurrences.
• With minimal supervision, operates, maintains, and characterizes the performance of equipment ensuring the reagents and supplies are maintained and used properly.
• Serves as a member of a team in developing, validating, and maintaining methods for identifying and characterizing biological threat agents.
• Must be a team player, communicate clearly, be open to hearing ideas and suggestions from others, diffuse situations, and exercise empathy and patience with colleagues.
• Must have the ability to multi-task, maintain composure under pressure, and utilize effective time management skills to prioritize tasks.
• Must be a self-starter driven by an eagerness to succeed, maintain flexibility, adapt to change in a productive and positive manner, learn new concepts, and utilize critical thinking to resolve complex problems.
• Maintains appropriate records.
• Performs other duties as assigned/authorized.

The Director of Workforce Planning reports directly to the CPO and is responsible for leading strategic workforce planning initiatives that align hiring strategies with organizational growth objectives. This role partners closely with executive leadership, talent acquisition, HR business partners, finance, procurement, and operations to forecast workforce needs, develop hiring capacity models, optimize recruiting resource allocation, and ensure proactive talent readiness for both permanent and contingent workforce demands.

Essential Functions:

• Lead enterprise workforce planning cycles, including quarterly and annual workforce forecasting.
• Partner closely with operations, talent acquisition, and finance to translate contractual and client demands into clear staffing, budget, and operational decisions.
• Forecast short- and long-term talent needs based on business growth and contract awards.
• Identify critical skill gaps and partner with HR to create mitigation plans, including reskilling, upskilling, and succession planning.
• Utilize workforce analytics, labor market trends, and predictive modeling to inform staffing strategies.
• Provide actionable insights and dashboards to senior leadership for decision-making.
• Monitor and report on workforce metrics, including headcount, attrition, and capacity planning.
• Ensure workforce planning practices comply with federal regulations, security clearance requirements, and defense industry standards.
• Partner closely with business leaders and talent acquisition to develop contingency plans for workforce disruptions and critical skill shortages.
• Drive adoption of workforce planning tools and systems to enhance forecasting accuracy and efficiency.
• Continuously improve processes to support agile workforce planning in a dynamic defense environment.
• Evolve WFM tools, processes, and planning cadences, driving improvements in forecast accuracy, model quality, and reporting standards
• Build strong cross-functional relationships and act as a trusted partner who brings clarity, insight, and strategic thinking to complex operational problems
• Develop hiring demand forecasts, scenario modeling, and capacity planning frameworks.
• Identify gaps in internal recruiting capacity and recommend solutions including contracting or external agency utilization.
• Lead strategy in selection and governance of external staffing agencies and contract recruiting partners as needed.
• Evaluate agency performance metrics and ensure compliance with contracting requirements.
• Establish preferred vendor frameworks and agency engagement models.
• Support system enhancements and reporting improvements within ATS, HRIS platforms, and other systems as they relate to workforce planning.
• Perform other duties as required.
• Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
• Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
• Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.

Qualifications and Competencies:

• Security Clearance- Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required.
• Strong analytical and data visualization skills (Excel, Power BI, Tableau, or similar tools).
• Strong communication skills with ability to present insights to senior leadership.
• Knowledge of ATS platforms (experience with Greenhouse highly preferred).
• Advanced analytics or modeling experience.
• Proven ability to design workforce capacity models and agency utilization strategies
• Advanced proficiency in Excel, workforce analytics tools, and ATS/HRIS reporting systems
• Demonstrated ability to influence senior stakeholders through data-driven insights
• Directs and provides expert knowledge in the strategic function of the department.
• Develops short and long-term people and organizational strategy in alignment with AEVEX goals and direction.
• Leads with impact & influence. Establishes credibility, effectively persuades and develops others, and achieves important objectives collaboratively.
• Identifies, recruits, and retains top-notch talent.
• Champions AEVEX’s culture and empowers employees to take responsibility for their jobs and goals.
• Sets performance standards and encourages employee engagement and results through delegation, continuous feedback, goal setting, and performance management.
• Maintains transparent communication. Appropriately communicates organization information through department meetings, one-on-one meetings, and appropriate email, and regular interpersonal communication.

Education / Certifications:

• Bachelor’s degree in Human Resources, Business, Finance, Analytics, or related field.

Experience:

• 10+ years of experience in Talent Acquisition, Workforce Planning, Recruiting Operations, or HR Analytics.
• Experience building capacity models and hiring forecasts.
• Experience working cross-functionally with HR/TA, Finance, operations, and business leaders.
• Experience in high-growth or large-scale hiring environments.
• Experience in workforce management software or capacity planning tools.
• Demonstrated experience negotiating staffing agency agreements and vendor contracts
• Strong experience partnering with external recruiting agencies and contingent workforce vendors
• Experience supporting both permanent and contingent workforce planning at scale preferred
• Experience working closely with Procurement and Legal on vendor governance preferred

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is: Physical Requirements Constantly required to sit, and to reach to use computers and other office equipment Note: For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time.

About AEVEX

AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia.

AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees.

Equal Employment Opportunity:

AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.

Title: Project Manager(Aerospace)

Location: Temple, TX 76504

Pay Range: $52-62/HR

Duration: 1 year

9/80 Schedule

Summary:

• Project Manager is accountable for all on-site program activities of the US Army Bradley post production integration efforts,
• Including the following:
• Supporting the program to achieve cost/profitability, schedule, and technical performance objectives with a high level of customer satisfaction
• Establishing program direction and indirect management for the matrixed team executing the scope (Engineering, Quality, Operations, Supply Chain, Manufacturing, Contracts, Finance and/or others)
• Effectively managing and integrating program complexities including multiple production elements
• Proactively planning for activities on the current contract. Actively and effectively managing risks and opportunities.
• Making timely and ethical decisions with sound judgment while complying with the contract, policies and procedures.
• Continuously improving project performance including capturing, evaluating, and applying lessons learned.
• Effectively presenting project status and proposals to the program team and Senior Management Developing program/project plans specifying goals, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources
• Leading and inspiring diverse teams in a high tempo environment spanning multiple sites including industry partners and suppliers.
• The Project Manager will: Lead and utilize a team of indirect reports to work across functional lines to meet the program objectives and deliverables
• Work with peers to maintain a program schedule that consolidates multiple projects across contracts.
• Manage the flow of vehicles and hardware into the facility to support the on-time delivery of contract deliverables.
• Present project status at program and technical reviews with customers with various levels of the organization.
• Act as primary point of contact between the company and the customer, suppliers, and key customer stakeholders; this includes working across time zones
• Make decisions to deliver cost-effective solutions to the company and ensure assigned projects meet financial commitments for orders, sales, profit, and cash, while managing to an appropriate level of risk Identify and assess performance gaps to customer expectations or program objectives, develop and initiate improvement plans to close the gaps, and utilize metrics to verify performance to plan
• Responsible for completion of deliverables and on-time delivery

Skills Required:

• Bachelor’s Degree and 6 years of experience
• Communicate effectively both orally and in writing
• Ability to manage and report project schedules and budgets
• Ability to represent the team and deliver status reports to internal and external leadership
• Microsoft Office proficient
• Ability to prioritize and multitask
• Excellent organizational and follow through skills
• Detail oriented
• Adapt to high volume workload

Skills Preferred:

• Master Degree and 7 years of experience
• A certification in Project Management from an industry-recognized organization such as the Project Management Institute (PMI), Project Management Professional (PMP), and/or Program Management Professional (PgMP)
• Earned Value Management experience

Experience Required:

• Experience with project planning, execution, monitoring, and controlling processes

Education Required:

• Bachelor’s Degree and 6 years of experience
• Preferred: Master Degree and 7 years of experience

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?

The Training Manager is responsible for developing, delivering, and maintaining effective training programs for new hires and tenured employees across all critical ground handling functions. This role ensures that training plans align with company standards, customer requirements, and operational needs while maintaining accurate records of certifications and compliance. The Training Manager partners with station leadership to identify skill gaps, design targeted learning interventions, and evaluate training effectiveness. The position also supports continuous improvement by conducting audits, analyzing performance trends, and ensuring corrective actions are implemented to maintain service quality and operational excellence.

• Develop, deliver, and coordinate training programs for ramp, warehouse, passenger services, and other operational functions.
• Maintain and manage training records, certifications, and re-certifications in internal and external platforms.
• Conduct needs assessments to identify knowledge or skill gaps and create targeted training plans.
• Ensure training materials reflect up-to-date company policies, customer requirements, and regulatory standards.
• Partner with station and regional leadership to address performance issues through refresher or follow-up training.
• Observe employees to evaluate training effectiveness and recommend improvements.
• Audit compliance with company and airline training requirements; ensure access to GOMs, LOPs, and other reference materials.
• Track and report training progress, milestones, and results to management.
• Support quality initiatives by investigating service failures, reviewing corrective actions, and aligning future training to address recurring issues.
• Facilitate communication of updates, bulletins, and procedural changes to staff in a clear and timely manner.

• Bachelors Degree
• Minimum 6 months related operational experience preferred.
• WFS or Carrier Instructor Certification.
• Current qualification and experience on training subject or learning plan.
• Able to work under pressure and adapt to constant changes in procedures.
• Be willing to work overtime when needed.
• Detail Oriented with exceptional communication skills

• Excellent organizational and motivational skills.
• Outstanding attention to detail and observation ability.
• Valid qualification in occupational health and safety
• Exceptional communication and interpersonal abilities.
• Ability to produce reports and develop relevant policies.
• Good customer services skills
• Proficiency in Microsoft Office (Excel) is preferred.
• Warehouse experience preferred.
• GWAM of 35+ words per minute.

• Must be able to lift 50 lbs.
• Must be able to work inclement weather.
• Must be able to work weekends and holidays.
• Remain in a stationary position 50% of the time.
• Occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.
• Work in an office environment using standard office equipment.
• Talk, listen, and speak clearly on telephone.
• Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

• Access your pay when you need it through DailyPay app!
• On the spot awards offered through the Awardco Platform including gift cards and more!
• Multiple options for both full and part-time employees!
• Travel Discounts, Pet insurance, Discount Shopping & More!
• Wellness Programs offered to all employees!
• 401k program offered!
• Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

Title: Paralegal

Duration: 2 Months with potential extension based on business needs

Schedule: Onsite in Boston, MA

Pay: $35 - $39

Key Responsibilities:

• Review and analyze third-party contracts including Master Service Agreements (MSAs), Statements of Work (SOWs), amendments, and data protection agreements.
• Identify regulatory, financial, and operational gaps within contract language and terms.
• Compare contract provisions against internal policies, regulatory requirements, and category standards.
• Prepare structured gap analyses, risk summaries, and remediation reports for internal leadership.
• Draft proposed remediation language and coordinate contract updates with internal stakeholders and external suppliers.
• Serve as a point of contact for category leaders regarding contract remediation progress and risk exposure.
• Track remediation activities and maintain documentation to support audit and compliance requirements.
• Escalate material risks, non-compliance issues, or financial exposure in a timely manner.
• Support financial and budget considerations related to contract amendments and supplier negotiations.
• Manage multiple remediation projects simultaneously across various regions and time zones.

Required Skills and Experience:

• Bachelor's degree or Paralegal certification preferred.
• 3–7+ years of experience in contract management, legal operations, or paralegal roles.
• Demonstrated experience reviewing and analyzing complex commercial contracts.
• Strong understanding of contract lifecycle management and remediation processes.
• Ability to identify contractual risk and clearly communicate its potential business impact.
• Experience collaborating with senior stakeholders and third-party suppliers.
• Excellent written communication skills, including preparation of risk summaries and executive-level briefings.
• Strong judgment in prioritizing and escalating contractual risks.
• Highly organized with strong process management skills.
• Ability to work independently once objectives and procedures are established.
• Experience supporting procurement, sourcing, or category management teams.
• Familiarity with regulatory remediation or compliance-related contract updates.
• Experience working in global environments and across multiple time zones.
• Familiarity with contract management systems and remediation tracking tools.

Benefits Disclosure:

• "Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors."

General Summary of Position

An exciting new role has been added to the team, offering a unique opportunity to make a direct impact on patient outcomes at a critical point in care. The In-Hospital Transition of Care RN Case Manager partners closely with hospital discharge planners to coordinate patient care at discharge, ensuring seamless continuity across care settings and reducing avoidable readmissions through proactive coordination, patient education, and timely follow-up.

This position is based at either Washington Hospital Center or The Psychiatric Institute of Washington (PIW) and offers the opportunity to work across diverse patient populations, with flexibility to provide coverage at both locations.

In this highly collaborative and autonomous role, the RN Case Manager manages a complex caseload and takes ownership of case management program(s), driving high-quality, cost-effective outcomes while enhancing the patient experience. The role includes coordinating and managing care for members/enrollees, completing pre-authorization reviews to ensure medical necessity and timely access to services, and conducting pharmacy reviews aligned with the population served. Working alongside an interdisciplinary team, you will play a key role in discharge planning, connecting patients to the right resources, and ensuring smooth transitions across the continuum of care.

This is an excellent opportunity for a nurse who thrives in a fast-paced environment, values critical thinking and autonomy, and is passionate about improving care transitions and patient outcomes. We are committed to fostering a supportive, inclusive environment where associates from diverse backgrounds can grow, advance, and make a meaningful difference.

Primary Duties and Responsibilities

• Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
• Actively develops and manages complex case management cases and develops individualized plans of care according to NCQA standards/ guidelines and the District of Columbia Contract.
• Acts as a liaison to MedStar Family Choice contracted vendors to facilitate care. Identifies gaps in contracted services and develops a plan to access care.
• Acts as an advocate while assisting members/enrollees to coordinate and gain access to medical psychiatric psychosocial and other essential services to meet their healthcare needs. Authorizes and monitors covered services according to policy.
• Assists hospital case management staff with discharge planning if applicable. Makes recommendation to alternate tier of Case Management programs or level of care as acuity necessitate.
• Attends and participates in MFC staff meetings Clinical Operations department meetings Special Needs Forums work groups District/ community agencies meetings etc. as assigned. Provides input completes assignments and shares new findings with other staff. Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
• Provides face to face case management in the community as the member/enrollee's health necessitate.
• Demonstrates behavior consistent with MedStar Health mission vision goals objectives and patient care philosophy.
• Demonstrates skill and flexibility in providing coverage for other staff.
• For assigned Case Management program(s) develops strategies assessment(s) and evaluation/goal tools according to NCQA standards/ guidelines and District of Columbia Contract for the population served. Utilizes standards/ guidelines to manage and document interactions for the program (s). Responsible for verifying that assigned program utilizes up-to-date standards in the medical and behavioral health community for the population served. Keeps informed about disease processes treatment modalities and resources.
• Identifies and reports potential coordination of benefits subrogation third party liability worker's compensation cases etc. Identifies quality risk or utilization issues to appropriate MedStar personnel.
• Identifies inpatients requiring additional services and initiates care with appropriate practitioners.
• Maintains current knowledge of MFC benefits and enrollment issues in order to accurately coordinate services.
• Maintains timely and accurate documentation in the clinical software system per Clinical Operation department's policy.
• Monitors utilization of all services for fraud waste and abuse.
• Performs telephonic ACD line coverage for Clinical Operations' needs.
• Enters authorization as appropriate to the program and sends the reviews to Medical Director as appropriate. Coordinates review decisions and notifications per policy NCQA standards/ guidelines and District of Columbia Contract for timely decision making.
• Participates in meetings and on committees and represents the department and hospital in community outreach efforts.
• Participates in multi-disciplinary quality and service improvement teams.

Minimal Qualifications
Education

• Graduate of an accredited School of Nursing required and
• Bachelor's degree preferred

Experience

• 1-2 years Case management experience required and
• 1-2 years UM or related experience required and
• 3-4 years Diverse clinical experience required
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Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure Valid RN license in the District of Columbia and/or the State of Maryland based on work location(s) Upon Hire required and
• CCM - Certified Case Manager Upon Hire preferred

Knowledge Skills and Abilities

• Verbal and written communication skills. Ability to use computer to enter and retrieve data. Ability to create edit and analyze Microsoft office (Word Excel and PowerPoint) preferred.

Overview:

Sign-on Bonus up to $10,000 Available

Piedmont Eastside is a 310-bed, multi-campus system of care offering comprehensive medical and surgical programs including cardiovascular, neurosciences, oncology, orthopedics, robotic surgery, rehabilitation, maternity with neonatal intensive care, behavioral health, bariatric, urgent care, and 24-hour emergency care at two locations

The Progressive Care Unit bridges the gap between the Intensive Care unit and the medical-surgical units, providing high intensity nursing care. We are committed to providing safe, evidenced based nursing care and we practice in an environment that supports autonomy, mutual respect, teamwork as well as collaboration and accountability. Our team is very motivated and committed to ensuring Piedmont Eastside is the provider and employer of choice

Using the principles of the Synergy model as developed by the American Association of Critical Nurses, the nursing staff of the Progressive Care unit, deliver individualized care to the meet the needs of a challenging and complex patient population. Our high-volume unit rapidly and safely transitions patients across the continuum of care.

Responsibilities:

The staff nurse provides nursing care to patients from birth through the lifecycle utilizing nursing processes to assess, plan, implement, and evaluate the care for patients. He/she functions within the framework of the policies and procedures of the organization and demonstrates professional growth and accountability. The staff nurse is responsible for maintaining standards of practice, coordinating patient care activities of all assigned staff in the provision of quality nursing care.

Qualifications:

Education

• Graduate from a recognized, accredited school of nursing Required
• Bachelor's Degree Preferred

Work Experience

• No experience required New Graduates of a nursing program eligible Required
• Nursing Experience in Hospital Setting Preferred
• 1 year in a hospital setting for PRN positions Preferred

Licenses and Certifications

• RN - Registered Nurse - Georgia State Licensure and/or NLC/eNCL Multistate Licensure Current License in the State of Georgia as a Registered Nurse or NLC/eNLC Multistate License. Required and
• BCLS - Basic Life Support Required
• Advanced certification in field of specialty, if applicable (see addendum)

Business Unit : Company Name: Eastside Medical Center