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Senior Technical Support Engineer

Location: San Francisco, CA | Raleigh, NC | Dallas, TX | Boston, MA

Schedule: Hybrid – 3 days onsite required

Employment Type: 6-Month Contract-to-Hire

Pay Rate: $65–68/hour

Start Date: ASAP

About the Role

The Technical Solutions team is focused on advancing care and research innovation. We support new business initiatives by expanding product capabilities in strategic areas and delivering a scalable technical support framework across multiple product portfolios.

As a Senior Technical Support Engineer, you will partner closely with internal stakeholders to identify, reproduce, troubleshoot, and resolve complex technical issues. You will support infrastructure, permissions, and configuration changes while delivering high-level technical support and sustaining engineering services that help customers achieve meaningful business outcomes.

This role offers the opportunity to collaborate with customers, developers, architects, and operations teams to solve challenging, high-impact problems. You will also contribute to building support tooling and infrastructure to improve operational efficiency.

Travel up to 10% may be required.

Key Responsibilities

• Own and manage technical customer issues from identification through full resolution
• Reproduce and troubleshoot complex technical problems, including reviewing and analyzing code to determine root cause
• Project manage new client deployment issues through to completion
• Implement infrastructure, security, and permissions configuration changes
• Drive operational efficiencies by identifying improvements in process, tooling, and product functionality
• Develop playbooks and knowledge base documentation to streamline issue resolution
• Create internal reports and dashboards for issue tracking and performance monitoring

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Mathematics, Statistics, or related field
• Cloud operations experience (creating buckets, virtual machines, and managing security access controls/IAM)
• 3+ years of experience with Python or another object-oriented programming language
• 3+ years of experience working with SQL
• Experience troubleshooting data-related issues
• Proficiency with GitHub and Jira
• Strong troubleshooting skills with the ability to track complex technical details
• Excellent communication skills with the ability to translate technical findings for both senior developers and non-technical stakeholders

Preferred Qualifications

• 4+ years of experience in healthcare technology
• Experience supporting highly regulated software environments
• Experience with R
• Infrastructure-as-Code (IaC) experience such as Terraform, Ansible, or similar tools
• Self-starter mindset with strong ownership and a passion for driving issues through to resolution

Compensation

$170k-$225k

0.17%-1.04%

TLDR

We are growing fast, profitable, and need to hire a Founding Back End Engineer ASAP. This role is focused on selling Neon’s automation platform to healthcare and life sciences organizations, owning the full sales cycle from prospecting through close. Ideal candidates have enterprise SaaS sales experience, thrive in high-growth environments, and are motivated to build a category-defining company. You should have at least 4 years of experience.

Our Market

The crisis: Sarah delayed cancer treatment for weeks facing massive monthly costs. Marcus's autoimmune condition worsened while battling insurance denials.

Over 50% of critical prescriptions are abandoned due to:

• Cost barriers: Patients with high copays are 5x more likely to abandon treatment
• Insurance maze: Complex prior authorizations block access
• Logistical challenges: Coordinating medical visits for treatments

Neon's technology eliminates these obstacles by automating patient access workflows for pharma companies: —automating authorizations, streamlining benefits verification, and unlocking financial assistance.

Why Join?

• Frighteningly ambitious: We’re seasoned builders on a mission to create a $200B+ company—on the scale of Palantir or ServiceNow—serving the largest healthcare enterprises.
• Experienced founding team: Built by exited founders, YC & MIT alum, ex-Tesla, ex-Google engineers.
• Hypergrowth with stability: We went from initial idea to 7+ figure customer contracts in just 4 months—in an industry where sales cycles typically take 12-18 months. We are profitable and relentlessly focused on execution.
• Powerhouse backing: We’re funded by elite Silicon Valley VCs who've backed unicorns like DoorDash, Lyft, and Mammoth Biosciences. And strategic healthcare investors with deep industry connections.
• Outsized impact & opportunity: Work at the intersection of agentic AI, healthcare transformation, and life-changing patient outcomes.

Required Skills

Technical skills:

• Proficiency with Node, Typescript, and Python.
• Good understanding of system design concepts - distributed systems, reliability/performance tradeoffs
• Experience in API design, implementation, and documentation
• Experience using AI coding tools (Cursor, Github Copilot, Claude, etc)
• Experience working with CI/CD systems and good DevOps skills a nice to have
• Excellent documentation and testing habits
• Proficiency with version control (Git)

Soft skills:

• 10x mindset - you’ll be among the first engineering hires!
• You are a fun human!
• Good time management and planning skills

Experience

4-7 years of experience (or equivalent) as a software engineer.

We’re leveling this role to Pave’s “P4” level: Leads project teams, provides direction, and keeps stakeholders informed. Determines key milestones and provides updates and check-ins to relevant teams and partners.

• You are able to work with the rest of the team to:
• 
  
• Define priorities
• Suggest good solutions
• Excel at implementation
• You pick up concepts quickly, pattern match on past problems.
• You are obsessed with speed and quality, and help embed that quality into the rest of the team.
• You are self-directed, and do not need help organizing / prioritizing your time.

Specific project experience

• Nice if you have worked on distributed architectures in the past, but not a strict requirement.
• You must have experience working on projects touching many parts of a large codebase.

Compensation

$170k-$225k

0.17%-1.04%

TLDR

We are growing fast, profitable, and need to hire a Founding Back End Engineer ASAP. This role is focused on selling Neon’s automation platform to healthcare and life sciences organizations, owning the full sales cycle from prospecting through close. Ideal candidates have enterprise SaaS sales experience, thrive in high-growth environments, and are motivated to build a category-defining company. You should have at least 4 years of experience.

Our Market

The crisis: Sarah delayed cancer treatment for weeks facing massive monthly costs. Marcus's autoimmune condition worsened while battling insurance denials.

Over 50% of critical prescriptions are abandoned due to:

• Cost barriers: Patients with high copays are 5x more likely to abandon treatment
• Insurance maze: Complex prior authorizations block access
• Logistical challenges: Coordinating medical visits for treatments

Neon's technology eliminates these obstacles by automating patient access workflows for pharma companies: —automating authorizations, streamlining benefits verification, and unlocking financial assistance.

Why Join?

• Frighteningly ambitious: We’re seasoned builders on a mission to create a $200B+ company—on the scale of Palantir or ServiceNow—serving the largest healthcare enterprises.
• Experienced founding team: Built by exited founders, YC & MIT alum, ex-Tesla, ex-Google engineers.
• Hypergrowth with stability: We went from initial idea to 7+ figure customer contracts in just 4 months—in an industry where sales cycles typically take 12-18 months. We are profitable and relentlessly focused on execution.
• Powerhouse backing: We’re funded by elite Silicon Valley VCs who've backed unicorns like DoorDash, Lyft, and Mammoth Biosciences. And strategic healthcare investors with deep industry connections.
• Outsized impact & opportunity: Work at the intersection of agentic AI, healthcare transformation, and life-changing patient outcomes.

Required Skills

Technical skills:

• Proficiency with Node, Typescript, and Python.
• Good understanding of system design concepts - distributed systems, reliability/performance tradeoffs
• Experience in API design, implementation, and documentation
• Experience using AI coding tools (Cursor, Github Copilot, Claude, etc)
• Experience working with CI/CD systems and good DevOps skills a nice to have
• Excellent documentation and testing habits
• Proficiency with version control (Git)

Soft skills:

• 10x mindset - you’ll be among the first engineering hires!
• You are a fun human!
• Good time management and planning skills

Experience

4-7 years of experience (or equivalent) as a software engineer.

We’re leveling this role to Pave’s “P4” level: Leads project teams, provides direction, and keeps stakeholders informed. Determines key milestones and provides updates and check-ins to relevant teams and partners.

• You are able to work with the rest of the team to:
• 
  
• Define priorities
• Suggest good solutions
• Excel at implementation
• You pick up concepts quickly, pattern match on past problems.
• You are obsessed with speed and quality, and help embed that quality into the rest of the team.
• You are self-directed, and do not need help organizing / prioritizing your time.

Specific project experience

• Nice if you have worked on distributed architectures in the past, but not a strict requirement.
• You must have experience working on projects touching many parts of a large codebase.

Are you an experienced Machine Learning Scientist with a desire to excel? If so, then Talent Software Services may have a job for you! Our client is seeking an experienced Machine Learning Scientist for a contract-to-hire role at their company in South San Francisco, CA.

Position Summary: In the Structure and Simulation team within Prescient Design, we develop modern computational methods to accelerate therapeutic discovery across clients' Research and Early Development (gRED). Methods we deploy propose new molecules, score designs to prioritize the most promising compounds, generate biological hypotheses through exploratory simulation, accelerate physics-based calculations, and more. We are seeking a highly motivated Machine Learning Scientist to join our team to develop new scientific methodology and produce and deploy workflows usable by computational and, ultimately, wet-lab scientists. The successful candidate will collaborate extensively with computational and experimental researchers within Prescient Design and across gRED to advance our scientific understanding of biomolecules.

Primary Responsibilities/Accountabilities:

• Work as a machine learning scientist to develop new scientific methodology for the understanding, scoring, ranking, generation, and design of biomolecules, especially proteins.
• Work as an engineer of scientific software, to produce usable, deployable code for these new methods to power the lab-in-the-loop.
• Use software best practices (version control, testing, modular code development, documentation, etc.) to collaborate on a large codebase with our team of methods developers.
• Deploy workflows on HPC and cloud platforms and deliver user-friendly web-based interfaces to medicinal chemists across gRED and Roche.

Qualifications:

• BS, MS, or PhD degree in a life or physical science or a computational field.
• Expert in Python and experience with scientific software development.
• Experience with deploying software workflows on cloud and/or HPC platforms.
• Experience working on collaborative code bases, including merge requests, code review, writing tests etc.
• Highly motivated and independent self-starter who is eager to collaborate.
• Excellent communication and interpersonal skills.
• Basic understanding of modern machine learning methods, including predictive models, generative models, and active learning, as applied to molecular generation and optimization.

Preferred:

• Candidates may additionally have, but are not required to have:
• Public portfolio of projects available on GitHub.
• Experience with Rosetta, OpenMM, and/or computational chemistry codes.
• 3+ years of industry experience.
• Extensive experience working with large chemical and biological datasets, including graph, sequence, and structure-based data.

CSI Companies is seeking mutiple Field Service Technicians to work with one of our top healthcare clients!

Title: Field Service Technician

Location: Palo Alto, CA

Type: Contract-to-Hire

Duration: 6 - month contract to start

Pay: $35 - $45/hour W2

Shift: Monday - Friday, 8am - 5pm with occassional weekend work

Description:

Brief Overview

The Sr. Field Services Technician is responsible for providing work direction to field technicians responsible for onsite installation, configuration, repair, and maintenance for a variety of end user and network devices at SHC locations across the San Francisco Bay Area. The Sr. Field Services Technician will additionally provide L2/L3 support as required and work with the SHC Service Desk and desktop engineering teams to identify and remediate recurring issues

What you will do

• Monitor technician activity across SHC field locations, optimizing support and providing escalated technical assistance as required.
• Work with desktop and network engineering and network teams to identify, diagnose, and resolve recurring incidents in the field.
• Resolve escalated service delivery issues and interact regularly with IT customers, including communicating issues to the appropriate internal stakeholders, and support communications to the field regarding service delivery issues.
• Perform root cause analysis on recurring issues and communicate results with desktop engineering, network engineering, and service desk teams.
• Provide service and customer support during field visits or dispatches, representing SHC IT in a professional and businesslike manner.
• Oversee all onsite installation, configuration, repair, and maintenance of desktops, laptops, tablets, mobile devices, associated peripherals, and related software.
• Oversee onsite initial basic network troubleshooting, port activation and deactivation at SHC locations.
• Oversee onsite updates, configuration changes, and installations of hardware and software, and diagnose technical problems to determine proper solutions.
• Assist field technicians with diagnosing problems before arrival, determining needed parts and documentation to minimize down time and multiple trips.
• Determine whether OEM parts or assistance is required and coordinate OEM vendor parts or assistance as required.
• Provide technical support and setup during special events at SHC locations such as conferences.
• •Complete accurate and timely updates in Asset Management tracking system.
• •Maintain and track asset data including but not limited to warranty, license, and maintenance information for technology service assets across the SHC environment.
• •Coordinate and manage asset audits and manage exceptions through a remedial action management process.
• •Ensure process compliance by managing the remedial / corrective action management process for any breaches that occur throughout the lifecycle.
• •Ensure equipment is per the defined SHC standards
• •Work closely and build relationships with SHC vendors. Participate in gathering bids for large purchases and assist management in negotiating better pricing.
• •Consult with Project Managers for procurement of IT hardware for projects and manage procurement

Education

• Four year college degree or advanced certifications (e.g. Microsoft Office Specialist (MOS) Expert or Master, Microsoft Certified Solutions Associate: Office 365

Experience Qualifications

• Five (5) years of related work experience; experience in a healthcare IT environment preferable.

Required Knowledge, Skills and Abilities

• Experience troubleshooting, repairing and supporting the following (or similar):
• Windows 7, Windows 8, and Mac operating systems, as well as common applications (e.g., MS Office, Outlook, VPN);
• HP, Dell, Tangent, and Apple desktop/laptop hardware systems; OEM certification or at least 3 years of documented service required on at least 2 hardware systems required;
• Apple (iPad) and other common tablet computing devices;
• Printers, monitors, external hard-drives, network interface cards, etc.;
• Cisco routers (e.g., 36XX, 76XX, ASR 1XXX);
• Cisco switches (e.g., Catalyst, Nexus);
• Cisco wireless access points (e.g., Aironet);
• Associated networking devices (e.g., LAN Controllers, WAN Optimizers)
• MCSA Windows 7, MCSA Windows 8, and CompTIA A+ required
• One or more of the following certifications preferred : CCIE, CCNA, CCNP, CCDE, CCDP, CCSP, CCVP
• Excellent customer service orientation and verbal communication skills; ability to work in the field with accuracy and minimal direction.

Licenses and Certifications

• DL - Driver’s License – Any US State .

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Purpose and Summary:

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Staff Pharmacists play a critical role in cultivating a culture of excellence in their pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team.

As a Staff Pharmacist, you play a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation of all aspects within your pharmacy.

The Staff Pharmacist’s responsibilities include, but are not limited to:

• Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
• Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed
• Assumes Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
• Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
• Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
• Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize
• Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
• Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed
• Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; supporting the Pharmacy Manager by writing the pharmacy schedule if/as directed
• Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients
• Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey
• Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues

Required Qualifications:

• Active Pharmacist License in the state where the Store is located
• Active National Provider Identifier (NPI)
• Not on the DEA Excluded Parties list

Essential Functions:

• Regular and predictable attendance, including nights and weekends
• Ability to complete required training within designated timeframe
• Attention and Focus:
• Ability to concentrate on a task over a period of time
• Ability to pivot quickly from one task to another to meet patient and business needs
• Ability to confirm prescription information and label accuracy, ensuring patient safety
• Customer Service and Team Orientation:
• Actively look for ways to help people, and do so in a friendly manner
• Notice and understand patients’ reactions, and respond appropriately
• Communication Skills:
• Use and understand verbal and written communication to interact with patients and colleagues
• Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Mathematical Reasoning:
• Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
• Issue Resolution:
• Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options
• Physical Demands:
• Be mobile and remain upright for extended periods of time
• Lift, scan, and bag items
• Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
• Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
• Extend hand(s) and arm(s) multiple directions to place, move, or lift items
• Control precision; quickly adjust machines to exact positions
• Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
• Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
• Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
• Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
• Have the ability to receive detailed information through oral communication
• Any additional tasks as directed by Supervisor or Manager

Preferred Qualifications:

• 1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting
• Ability to work in other locations across the market as business needs require

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$60.00 - $76.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• 
  
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• 
  
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 02/11/2026

6 Month Contract to Hire

Onsite 3 days/week – Hartford, CT

$55/hr-$65/hr

Must‑Have Qualifications

• Strong experience as a full stack developer delivering complex, enterprise‑scale applications
• Hands‑on experience designing and implementing conversational AI solutions using IBM WatsonX Orchestrate or similar platforms (Dialogflow CX, Amazon Lex, , LivePerson)
• Proficiency in NodeJS/TypeScript and Java with Spring, building RESTful web services
• Solid understanding of scalable architecture patterns, data lifecycle management, and cloud‑native development
• Experience developing and deploying microservices on OpenShift or comparable container platforms
• Strong Agile experience, including breaking down user stories into tasks and estimating work within a SAFe delivery model
• Strong collaboration and communication skills across co‑located, cross‑functional teams

Nice‑to‑Have Qualifications

• Experience with Angular, React, HTML, CSS, JSP, or Python
• Familiarity with Speech‑to‑Text tuning and SSML for text‑to‑speech refinement
• Exposure to analytics and data platforms such as Tableau, Alation, DataRobot, or Trifacta
• Experience with CI/CD pipelines using tools such as Jenkins, GitHub, or Octopus
• Strong business acumen and interest in emerging AI and conversational technologies

Day‑to‑Day

In this role, you will design, build, test, and deploy conversational AI solutions that deliver accurate, scalable, and context‑aware chatbot and voice experiences. You will participate in feature and user story refinement sessions, translate requirements into technical implementations, and develop conversational flows that integrate with enterprise APIs, cloud functions, and backend systems. You will collaborate closely with product managers, UI/UX designers, backend engineers, and other developers to ensure seamless end‑to‑end delivery. On a daily basis, you will troubleshoot, debug, tune, and optimize conversational agents across multiple channels, apply clean coding standards, and continuously improve conversational accuracy using NLP and training data best practices.

Our Ideal Candidate

We are seeking an experienced cloud and DevOps engineer with over 5 years of experience designing, automating, and maintaining scalable AWS infrastructure, CI/CD pipelines, and secure cloud environments. In the role of Senior Cloud Platform Engineer, you should demonstrate expertise in Infrastructure as Code, scripting, containerization, and modern monitoring or alerting platforms, as well as strong skills working across teams. Success in this position requires a talent for optimizing cloud resources, ensuring security and compliance, and facilitating fast, reliable software deployments. Having experience with HIPAA-compliant systems, .NET platforms, or serverless computing is considered a significant advantage.

Responsibilities

• Design, implement, and maintain CI/CD pipelines using tools like AWS CDK, AWS CodePipeline, or GitHub Actions.
• Manage infrastructure as code (IaC) using Terraform, CloudFormation, or similar tools.
• Monitor system performance and availability using tools like CloudWatch, Prometheus, Grafana, or Datadog.
• Automate repetitive tasks and deployment processes to improve team efficiency.
• Collaborate with software engineers, QA, and product teams to ensure smooth deployments and rapid iteration.
• Implement and enforce security best practices and compliance across infrastructure and deployment pipelines.
• Identify optimizations to reduce cloud resource usage across AWS accounts.
• Maintain documentation for infrastructure, processes, and compliance requirements.
• Work with multiple teams to implement their deployments using common practices.
• Manage Builds and the corresponding documentation
• Monitor package versions, track EOL dates, and upgrade to keep infrastructure current

Qualifications

• B.S. Computer Science degree or equivalent experience.
• 5+ years of experience in DevOps, Site Reliability Engineering, or related roles.
• 2+ years of hands-on AWS Experience
• Strong experience with cloud platforms (AWS, Azure, or GCP).
• Proficiency in scripting languages such as Bash, Python, or PowerShell.
• Experience with containerization and orchestration (Docker, Kubernetes).
• Familiarity with monitoring, logging, and alerting tools.
• Solid understanding of networking, security, and system administration.
• Strong communication skills and ability to work cross-functionally.

Head of Analytical Development

Location: On-site near Union City, CA

Industry: Biopharmaceuticals / Biologics

A pioneering biopharmaceutical innovator in the Bay Area is expanding its R&D leadership and seeking a Head of Analytical Development. This role is vital to advancing the company’s innovative therapies pipeline, particularly within biologics, through scientific excellence, method innovation, and regulatory strategy. The company is preparing for pivotal product milestones and regulatory interactions, offering a high-impact role for a scientific leader ready to shape analytical development strategy and lead a cross-functional team.

Key Responsibilities:

• Provide strategic, scientific, and operational leadership across the analytical development function supporting biologics programs from early phase through commercialization.
• Lead development, optimization, validation, and transfer of analytical methods for drug substances, drug products, and non-compendial raw materials.
• Design and direct complex extended characterization studies to support regulatory filings and technical documentation.
• Collaborate cross-functionally with internal teams (Process Development, MSAT, Quality, Regulatory) and external partners (CROs, CDMOs, CTLs) to ensure analytical alignment across development stages.
• Guide laboratory operations and provide scientific mentorship to a team of scientists and technical leaders.
• Oversee stability studies of critical reagents and engineering/non-GMP batches to support formulation and manufacturing decisions.
• Act as the analytical SME in cross-functional teams and represent analytical function in CMC development and regulatory discussions.

Required Background:

• B.S. in biological sciences or related discipline with 8+ years (or M.S. with 6+ years) of progressive analytical development experience in the biotech or pharmaceutical industry.
• Proven experience leading scientific teams and mentoring scientists in an analytical development setting.
• Expertise in a broad range of analytical techniques such as SDS-PAGE, chromatography (HPLC/UPLC), CE-SDS, icIEF, ELISA, western blotting, and cell-based potency assays.
• Hands-on experience with advanced characterization techniques such as AUC, LC/MS, DLS, NMR, and circular dichroism.
• Demonstrated success in method development, validation, tech transfer, and authoring CMC documentation for regulatory submissions.
• Familiarity with DoE approaches and statistical tools like JMP, R, or Python.
• GxP experience and strong understanding of quality and regulatory standards.

Preferred Qualifications:

• Ph.D. in chemistry, biochemistry, pharmaceutical sciences, or related discipline.
• Experience in extended characterization (e.g., SEC-MALS, peptide mapping, disulfide mapping, PTM analysis).
• Background in neurotoxin or biologics development is a strong plus.
• Experience overseeing CRO/CDMO relationships and managing analytical-related quality documentation such as deviations, change controls, and investigations.

Why Join Us:

• Be at the forefront of biologic drug development in a high-growth company committed to improving patient outcomes.
• Influence CMC strategy and product development in a collaborative, science-first environment.
• Join a mission-driven culture that values innovation, scientific rigor, and operational excellence.
• Competitive compensation, bonus eligibility, comprehensive healthcare, flexible PTO, and professional development support.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

Propy is revolutionizing the real estate industry by building the world's first AI-powered Title and Escrow platform onchain. We have processed over $5B in transactions, and we are on a mission to make closing on a home as easy as buying a stock.

We combine blockchain for security with advanced AI to automate the heavy lifting of closing documents. We aren't just "using" AI; we are building the infrastructure that allows AI agents to securely manage escrow, eliminate fraud, and run 24/7.

We are looking for a pragmatic Applied AI Engineer to join our engineering team.

The role is not about training models and does not involve academic Machine Learning research. It is about building the rails that make AI usable in a high-stakes financial environment. You will bridge the gap between our robust C#/.NET architecture and the probabilistic world of LLMs.

Title and Escrow is a document-heavy industry with zero room for error. Your mission is to use AI to clean up the messiness of real-world real estate data.

You will solve problems like:

• Structured Data Extraction: Converting messy, unstructured data (like emails, PDFs, documents)  from various sources into strictly validated JSON schemas with as close to 100% accuracy as possible.
• Escrow Automation: Designing workflows that reduce human intervention by 50% by intelligently routing tasks based on AI analysis.
• Fraud Detection: Implementing deterministic logic checks on bank and financial documents to detect fraud patterns before they happen.

• Engineer the Integration: Writing production-grade code that interacts with external AI APIs
• "Prompt Engineering" as Code: You won't just write prompts; you will version, test, and optimize them. You will define strict schemas to ensure the AI speaks the language of our internal tools.
• Orchestrate & Validate: Help in building the logic that parses AI responses, validates them against our database (MongoDB), and flags inconsistencies before they reach the user.
• Full-Stack Implementation: Work to visualize AI-aided services and data for user review and approval.
• Collaborate: Work closely with the other senior engineers and product owners to translate complex "Title & Escrow" schemas into technical constraints that an AI can understand.

• Developer DNA: You are a software engineer first. You have strong experience in Python (C# / .NET is an advantage) and understand programming in depth. 
• Applied AI Experience: You have integrated LLMs into applications via API. Have experience with not only models but also AI frameworks. Experience with workflows, AI agent building and orchestration. You understand context windows, token limits, temperature, and guardrails.
• Data Handling: Experience with handling complex data structures.
• The "Glue" Mindset: You enjoy writing the code that connects different services ( like the AWS, AI APIs, and Database) to make a seamless features.
• Collaborative Autonomy: You will own the AI domain, but you won't be on an island. You will be embedded in a senior engineering team that supports you with architecture, code reviews, and best practices.

• Experience with AWS infrastructure.
• Familiarity with the US Real Estate, Title, or Escrow process.

• Working in a transparent environment which focuses on solving problems and getting things done.
• The opportunity to work with very smart and driven people.
• The ability to grow your talents and career in a high-growth sector.
• A remuneration package that is based on the candidate's motivation, skills, and experience.

Please submit your resume to this job ad along with a portfolio of your AI-related experience, GitHub account and anything else you find applicable.