G Tech Services Llc Jobs in Usa
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Anthem, Arizona, Teser Phoenix Inc.
About The Job
Right now Domino's is looking for pizza makers and customer service representatives to staff stores in your area. Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond.
Job Requirements And Duties
- You must be 16 years of age
- Insiders duties include: Taking orders, clean up, food prep, making pizzas, along with other basic restaurant duties.
Benefits
- Flexible hours
- Employee discounts
All your information will be kept confidential according to EEO guidelines.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. (\"Domino's Corporate\"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Domino's Pizza | Team Wow is growing and looking for qualified candidates to hire for Customer Service Representatives/Inside Help!
Want the best part time job out there? A schedule that will work with you not against you? A job that allows you plenty of time left over for school activities, sporting events, hanging out with family and friends? We CAN help!
We value the use of technology, good driving and navigation skills.
Use your friendly communication skills and apply basic math and logic skills, while having fun.
Learn the art of making perfect pizzas.
Earn respect, be appreciated, and rewarded for achieving goals while providing exceptional Customer Service with high quality products.
Ability to multitask/quickly move from one task to the next and repeat tasks accurately.
Must demonstrate a positive attitude, be self-motivated and smile.
Willing to learn and excel.
Able to answer phones in a professional manner.
Proficient in the use of computers.
Flexible working hours; requires working weekends, days and evenings.
Must be able to lift and carry up to 50 lbs. Must be 16 years of age or older.
We are looking for upbeat team members with great personalities and people skills. We're growing fast so there are a lot of ways for you to advance if that's what you choose to do.
Must be 16 years of age and be willing to work weekends.
All your information will be kept confidential according to EEO guidelines.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. (\"Domino's Corporate\"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.
Wireless CCTV, LLC (“WCCTV”) located in Richardson, Texas, is a subsidiary of Wireless CCTV Ltd originally established and located in the UK. WCCTV is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks. ( ).
The Company prides itself on developing innovative, customer-focused products and providing world-class customer support services. The Company's range of video surveillance solutions includes:
- Rapid deployment pole cameras
- Mobile surveillance trailers
- Time lapse video services
The Company is looking for an experienced Customer Service / Sales Order Administration Supervisor who is looking for a challenging and diverse role in a small but fast-growing business environment. You will enjoy a “hands on” role focused on providing best in class customer service by building strong customer relationships while maximizing the value of WCCTV’s products and services.
Full-time position with work hours of Monday through Friday, 8:00 am to 5:00 pm and located onsite at our U.S. headquarters in Richardson, TX.
Customer Onboarding / Sales Order Administration
- Supervise Customer Success Representatives responsible for the onboarding and ongoing support of all new and existing customers.
- Serves as the primary point of coordination between customers and internal teams to ensure a smooth, efficient onboarding experience. Ensure orders are reviewed, validated, and processed within defined SLA timeframes while maintaining a high level of accuracy and consistency.
- Ensure internal staff are clearly communicating to customers the onboarding process, timelines, and next steps after placing an order ensuring that they have access to all required systems, documentation, and support resources.
- Coordinate closely with Service, Production, and Operations to confirm site details, order requirements, deployment readiness, and scheduling.
- Ensure staff members communicate order updates and/or changes to both internal teams and customers in a clear and timely manner.
- Ensure customers are followed up the next day following installation.
- Ensure accurate records, reporting, and visibility into onboarding status, account activity, and SLA performance within the ticketing system.
- Identify and resolve onboarding issues that could impact deployment timelines or customer satisfaction and serve as point of escalation as required.
- Monitor customer feedback and onboarding metrics, using data to continuously improve the onboarding experience.
- Support continuous improvement of onboarding processes, workflows, and documentation to improve efficiency and client experience.
- Implement and refine customer success tools and technologies to enhance efficiency and effectiveness.
Ongoing Customer Support
- Ensure that internal staff respond to all incoming calls and emails from customers and timely assistance is provided on their WCCTV surveillance equipment.
- Monitor ticket queue ensuring internal staff are initiating action on all tickets, monitor closure and ensures compliance for ticket resolution and response times meet established SLAs.
- Evaluate common areas/topics where customer questions arise and identify additional support and/or refresher training as needed.
- Analyze customer inquiry data to identify trends and insights, driving improvements in customer support processes and strategies.
- Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas & challenges. Advocates for customer needs internally, influencing product development and service offerings.
Supervisory Responsibilities:
- Effectively train, manage, and develop staff ensuring successful delivery of the customer success function, including agreed KPI’s.
- Responsible for the hiring, discipline and training of assigned staff in conjunction with Department Manager.
- Review time off requests and ensure adequate staff levels are in place at all times.
- Monitors staff performance ensuring all customer service level agreements (SLAs) are met or exceeded.
- Establish KPIs for staff, evaluate performance against KPIs and job responsibilities and conduct quarterly performance reviews. Takes remedial action as required if an individual’s performance does not meet the required standards.
- Conducts regular team meetings and 1-2-1s with direct report lines.
- Identify & implement improvements within the team to ensure efficiencies within all processes.
Education and Experience Requirements:
- High school degree or equivalent required; Associate degree in Business, Management or related discipline preferred.
- Minimum of four to six years of customer call center or customer facing help desk experience supporting technology related products required. Previous customer onboarding experience preferred.
- Two to three years of previous supervisory experience within a help desk, call center or related operation required.
- Previous experience working cross-functionally with Sales, Operations, Production advocating for customers.
- Proven track record of successfully developing and executing customer success strategies.
- A passion for helping customers succeed and a commitment to delivering exceptional service.
- Strong leadership and supervisory skills, with experience leading high-performing teams.
- Effective computer skills to include Microsoft Office, service ticketing systems, knowledge base, ERP and related computer software required. Experience with Zoho preferred.
- Experience developing, tracking and evaluating customer success performance metrics.
- Ability to multi-task, demonstrate initiative and focus on delivering high quality results leading to improved customer satisfaction.
- Strong problem-solving skills, analytical, and a proactive approach to addressing customer needs.
- Strong time management, organization and problem-solving skills required. Ability to work under pressure and with shifting priorities is a must.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and internal teams.
Compensation and Benefits:
- Competitive salary range of $60,000 to $63,000 per year depending upon experience.
- 10 days paid vacation (increases with length of service) + seven (7) paid Company holidays.
- Company provided medical, dental, vision, FSA and life/AD&D insurance plans.
- 401k Plan with Company match of up to 4% and immediate vesting.
WCCTV is committed to the success of its employees and demonstrates this through our development of people. The successful candidate can expect to receive comprehensive training, coaching and support as well as opportunities for advancement.
WCCTV is an Equal Opportunity Employer.
$11 per hour. 16 years or older.
Our Customer Service Representatives (CSRs) are the first contact with our customers - so we value their commitment to exceptional customer service, enthusiastic attitude and the ability to assist our customers through the ordering process. Get Paid to Talk! In addition to providing exceptional customer service to our customers through order taking, our CSRs gain valuable experience through assisting with in-store duties and learning the pizza delivery business. Great Hours! Our CSRs work mostly on the weekends and in the evenings. It is a great after school job, second job, summer job or part-time job for anyone who is looking to work part-time hours. Schedules are flexible so we will always try to work with you. Opportunities! In our CSR position, you will have an excellent opportunity to learn the in-store side of the business and eventually move into management. Domino's Pizza is committed to promoting from within - most of our General Managers started as drivers and many started as CSRs. It is a stepping stone to advancement into our Management Development Program.
To apply for a Customer Service position at Domino's Pizza, you must be at least 16 years of age and have excellent communication skills. Some computer experience is helpful. In addition, we are looking for applicants to work in a fast-paced team environment. We are a drug-free workplace and drug test all employees.
About the job: Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for. That means you're free when you need to be. You'll have plenty of time left over for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you. Right now Domino's is looking for qualified drivers to be a part of our team. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you. We are a drug-free workplace and drug test all employees.
Advancement: Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.
Diversity: Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
Summary Statement: We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
Qualifications: General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job.
Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly. Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.
Work Conditions: Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.
Sensing: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.
Temperaments: The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Physical Requirements including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile \"bricks\" in some food process areas. Height of work surfaces is between 36\" and 48\". Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72\" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24\"- 30\" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Additional Information: Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72\" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Physical Demands: Carrying pizzas and beverages while performing \"walking\" and \"climbing\" duties. Making all products to standards. Cleaning, restocking, and sanitizing frequently in high and low areas.
Work Conditions: Exposure to varying and sometimes adverse weather conditions when in the parking lot.
All your information will be kept confidential according to EEO guidelines.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. (\"Domino's Corporate\"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.
Domino's Pizza Team DAKS is looking for enthusiastic and dedicated individuals to join our team! We own and operate Domino's Pizza stores across Texas, Alabama, Tennessee, and Mississippi. At DAKS, we're more than just a pizza company; we're a family that values creating positive experiences for both our customers and our team members.
Job DescriptionAs a Customer Service Representative at Domino's Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience.
Responsibilities:
- Greet customers warmly and assist them with their orders in-person and over the phone.
- Accurately enter customer orders into the system and handle payment transactions.
- Provide product recommendations and promotions to enhance customer satisfaction.
- Resolve customer complaints efficiently and professionally.
- Assist in food preparation, including making pizzas and other menu items when needed.
- Maintain store cleanliness, including workstations, lobby, and restrooms.
- Ensure compliance with health and safety standards.
- Work effectively as part of a team to meet service goals.
- Assist with stocking and inventory management.
- Strong communication and customer service skills.
- Ability to work in a fast-paced environment.
- Basic math skills for handling transactions.
- Ability to stand for extended periods and perform physical tasks.
- Team-oriented with a positive attitude.
- Must be at least 16 years old
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. (\"Domino's Corporate\"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.
Join our team as a Customer Service Representative at our Domino's Pizza location in Granite City, United States! We're looking for an enthusiastic and customer-focused individual to provide exceptional service at our 2201 Madison Ave store. As a key member of our team, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality service.
Responsibilities include:
- Answering incoming phone calls and taking customer orders accurately and efficiently
- Preparing and making pizzas according to company standards and customer specifications
- Processing cash and credit card transactions with precision
- Delivering outstanding customer service, addressing inquiries and resolving issues promptly
- Maintaining a clean and organized work environment, adhering to health and safety standards
- Collaborating with team members to ensure smooth operations during busy periods
- Assisting with various cleaning tasks to uphold store cleanliness
- Handling and lifting items weighing up to 25 lbs. as needed
Qualifications include:
- Excellent communication skills with the ability to interact professionally with customers and team members
- Strong attention to detail and ability to follow directions accurately
- Flexibility to work various shifts, including weekends and holidays
- Positive attitude and friendly demeanor, with a passion for customer service
- Basic computer proficiency for operating order-taking systems
- Ability to multitask effectively in a fast-paced environment
- Problem-solving skills to address customer concerns efficiently
- Physical ability to stand for extended periods and lift up to 25 lbs.
- Team-oriented mindset with a willingness to assist colleagues as needed
- High school diploma or equivalent preferred (not required)
All your information will be kept confidential according to EEO guidelines.
This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. (\"Domino's Corporate\"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.
Job Description
BAS Industrial Services is looking for an experienced lead mechanical & electrical maintenance technician (Tech 3). Only candidates with a minimum of 10 years conveyor experience will be considered for Tech 3 positions. Work history must be verified with references before being invited to an interview. BAS is a growing company, with advanced opportunities for those who qualify. If you have less than 7 years of experience, look for BAS Industrial Service entry level position posting. Great way to learn a new trade and get paid to do it.
About this position:
* The probation period (90 days) will provide you with an opportunity to demonstrate your skills, knowledge and work ethic. At 90 days if you have had no infractions, safety violations, good punctuality, good attendance you will become a permanent BAS employee. Milestones will be set for advance pay.
Responsibilities:
This position requires a very serious, organized and mature individual who can perform under pressure. Each shift often comes with different challenges. Lead Tech 3 must have the ability to solve these challenges by developing plans, directing resources to overcome unexpected breakdowns. Lead Tech 3 are responsible but not limited to the following:
* Enforcing safety discipline on all assigned tasks, leading by example, and mentoring other techs.
* Oversee safety meetings, safety training and ensure safety paperwork is completed.
* Promoting and conducting good housekeeping practices.
* Develop and maintain a good working relationship with customers and other BAS techs.
* Maintain and troubleshoot all conveyor systems, electrical and mechanical.
* Design solutions for difficult problems, be on call for emergencies, and handle multiple projects and daily activities.
* Manage Preventive Maintenance programs.
* Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, and control components-- photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, techs, and encoders.
* Understanding of PLC programs to troubleshoot ladder logic (read use for troubleshooting), components (CPU back plains, I/O boards, counters, modules, and devices) and communications modules (Ethernet)
* Manage outside contractors when needed.
* Physically capable of regular bending, lifting, stretching and reaching both below the waist and above the head.
* Engage in full manual dexterity in both hands and wrists.
* Capable of walking in the FC/DC and around area with great frequency; facilities are over a quarter mile in length.
* Capable of climbing ladders and gangways safely and without limitation.
* Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned.
* Access all areas of building (ascending and descending ladders, stairs, etc.)
* Manage maintenance shift, assign tasks to technicians.
* Develop plans on the fly and direct resources to perform repairs of unscheduled breakdowns.
* Maintaining, troubleshoot, perform scheduled repairs of machinery and conveyor systems.
* Paperwork - Order parts, facilitate customer work orders, document daily work log, keep time records of employees.
Skills/ Experience Needed:
.Computer - Excel, Word, look for parts on internet. Computer savvy.
. Read electrical schematics, understand AC, DC, relay logic, controls, and motors.
. Read hydraulic systems.
* Electrical - Understand and read electrical schematics and drawings. Understand AC power, DC power, relays, relay logic, push buttons, switches, PLC's, VFD's, DC drives.
* Mechanical - Understand and read mechanical drawings, change motors, gearboxes, bearings, repair chain system, replace conveyor belt lacing and belt tracking.
* Hydraulics - Understand and read hydraulic schematics.
For more information, please contact BAS Industrial Services.
Company Description
Electrical / mechanical contracting business. We provide scheduled and unscheduled repair and maintenance service to the material handling industry.
Majority of our work is with conveyor systems.
Company Description
Electrical / mechanical contracting business. We provide scheduled and unscheduled repair and maintenance service to the material handling industry. \r
Majority of our work is with conveyor systems.
Duration: 3 months contract
Job Description:
Required Qualifications:
• HSD/GED
• Flu vaccination (no exceptions/no declinations)
• Experience with medical insurance, referral processes, and benefit plans
• 1 year of recent experience working in an outpatient clinic or medical office setting
• Ability to read, understand, and respond to detailed oral and written instructions
Preferred Qualifications:
• 2+ years’ recent experience working as a Patient Service Representative
• Experience with CS-Link/Epic
• Understanding of medical terminology
Job Duties:
• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explains polices, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
Kritika Anant
26-05696
Description
What We're Looking For:
As the Insights Services Manager for the Tech, Media & Entertainment vertical, you will lead the delivery of strategic insights programs for a portfolio of high-profile clients across the TME space. You will manage a team of 3-4 analysts and serve as the primary engagement lead across multiple accounts, ensuring high-quality, commercially impactful insights delivery.
This role blends client leadership, team management, and operational execution. You will be responsible for driving account success, developing your team, and ensuring scalable, high-performing delivery within your vertical.
This is a hands-on leadership role for someone who thrives in fast-paced environments and understands the evolving landscape of media intelligence, digital analytics, and brand measurement.
Meltwater offers more than employment-it's a journey towards personal and professional advancement. Immerse yourself in an atmosphere that nurtures your leadership skills, champions innovation, and empowers you to drive change across a diverse, global organization.What You'll Do:Vertical & Account Leadership
Own and lead the Tech, Media & Entertainment client portfolio within Insights Services.
Serve as the primary point of contact for key client stakeholders across multiple accounts.
Translate business objectives into structured insights programs and reporting frameworks.
Ensure delivery excellence across dashboards, reports, executive presentations, and strategic recommendations.
Lead and develop a team of 3-4 analysts.
Provide structured coaching, performance feedback, and development planning.
Ensure workload prioritization and resourcing across accounts within the vertical.
Foster accountability, quality standards, and consistent delivery practices.
Oversee account timelines, scope adherence, and delivery milestones.
Monitor project health, utilization, and margin performance within your vertical.
Partner with Sales, Client Success, and Product to ensure alignment and scalable solutions.
Escalate risks early and proactively remove blockers impacting delivery.
Ensure consistent application of research methodologies and media measurement frameworks.
Maintain high standards for storytelling, visualization, and strategic clarity.
Contribute to SOP refinement and knowledge sharing within Insights Services.
Bachelor's degree in PR, Communications, Market Research, Business, or a related field; advanced degree preferred.
4+ years of experience in insights, media analytics, market research, or related fields, with 1-3 years of people management experience.
Proven track record in managing large-scale, multi-stakeholder insights programs with measurable business impact.
Expertise in research methodologies, media measurement KPIs, and translating complex data into actionable strategic recommendations.
Experience in Tech, Media, or Entertainment industries preferred.
Commercial awareness, including scope management and margin sensitivity.
Demonstrated success in leading and developing high-performing teams.
Exceptional executive presence with the ability to influence senior stakeholders internally and externally.
Business-level fluency in English (additional languages a plus).
What We Offer:
Enjoy flexible paid time off that allows you to have an enhanced work-life balance.
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Base Salary of $115,000 - $132,000 USD per year + 10% annual bonus paid in quarterly installments [subject to the terms of the applicable bonus plan] Total compensation range for this position: $126,500 - $145,200 USD per year.
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around
the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along
the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Ensure patient safety and comfort during imaging procedures.
Maintain and troubleshoot MRI equipment as needed.
Collaborate with radiologists and other healthcare professionals to interpret and present imaging results.
Adhere to all regulatory and safety guidelines.
Requirements: 32 hours per week, Night shifts, Monday
- Thursday, 11pm
- 7:30am.
Every other holiday as needed.
2 years of recent MRI Tech experience with Phillips equipment.
Required Skills: Basic Life Support (BLS) certification.
ARRT or ARMIT certification.
Preferred Skills: Experience with 3T MRI systems.