Function Of Additional Panels Jobs in Usa

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Director of Advancement, Medical Advancement - University Advancement
Salary not disclosed
St. louis, MO 2 days ago
Director Of Advancement

The Director of Advancement is a frontline fundraiser and strategic collaborator responsible for raising private philanthropic funding for the Washington University School of Medicine neurosciences community. The Director will identify, cultivate, solicit, and steward major gifts from individual donors, grateful patients/families, and organizations across departments including neurology, psychiatry, neurosurgery, anesthesiology, and neuroscience (basic research).

Already one of the world's premier institutions in neuroscience for training and research, WashU Medicine has deepened its investment with the newly opened Jeffrey T. Fort Neuroscience Research Building, known as \"Fort Labs\", a spectacular and innovative hub focused on leading the brain science research revolution. The dynamic 609,000 square foot space on the Medical Campus houses one of the world's highest concentrations of neuroscientists -- joining together investigators in neurology, psychiatry, anesthesiology, neuroscience, neurosurgery, and other areas. With its sleek design, advanced laboratories and collaborative workspaces, the building fosters interdisciplinary research aimed at understanding the brain and nervous system, transforming treatments for neurological and psychiatric diseases. WashU Medicine's Outlook Magazine provides additional insight into the university's dedication to advancing neuroscience with the goal of changing the world by understanding the brain. The Director will work with a highly collaborative team of fundraisers focused on the neurosciences and will partner with key faculty to advance the vision and goals for their respective departments.

Primary Duties & Responsibilities:

  • Through a highly collaborative approach, identify, cultivate, solicit, and secure major gift commitments for assigned departments and division priorities primarily from individual donors, grateful patients and their family members, organizations, and select faculty.
  • Proactively partner with faculty and the prospect research team to identify new prospects, develop fundraising strategies, and engage donors who are capable of making gifts of $100,000 or more.
  • Develop a comprehensive understanding of the research, teaching, and patient care components of assigned department and division priorities in order to effectively articulate the case for support for funding priorities.
  • Identify opportunities to strengthen, leverage, and engage physicians, scientists, and volunteers in meaningful ways.
  • Serve as a thought partner to the Executive Director and newly created neurosciences team to significantly increase support for the neurosciences through creative and entrepreneurial approaches.
  • Develop and maintain a thorough understanding of HIPAA.
  • Perform other duties as assigned.

Working Conditions:

  • Normal office environment
  • Travel is a component of the position

Physical Effort:

  • Typically sitting at a desk or a table

Equipment:

  • Office equipment

Required Qualifications:

  • Education: Bachelor's degree
  • Certifications: No specific certification is required for this position.
  • Work Experience: Relevant Experience (5 Years)
  • Skills: Not Applicable
  • Driver's License: A driver's license is not required for this position.

More About This Job:

This position is located in St. Louis, MO and the targeted hiring range for this position is $84,200 - $115,000.

Preferred Qualifications:

  • Education: Master's degree
  • Certifications: No additional certification unless stated elsewhere in the job posting.
  • Work Experience: No additional work experience unless stated elsewhere in the job posting.
  • Skills: Adaptability, Analyze Information, Capital Campaigns, Computer Technology, Confidentiality, Deadline Management, Detail-Oriented, Donor Solicitation, Donor Stewardship, Fundraising, Interpersonal Interactions, Major Gifts Fundraising, Oral Communications, Professional Integrity, Publications Production, Receptive to Feedback, Sound Judgment, Speaking Clearly, Synthesize Information, Targeted Communications, Team Collaboration, Teamwork, Work Collaboratively, Written Communication

Salary Range: $84,200.00 - $148,500.00 / Annually

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

If you are unable to use our online application system and would like an accommodation, please email or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Personal:

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.
  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.
  • Take advantage of our free Metro transit U-Pass for eligible employees.
  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness:

  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family:

  • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Not Specified
Director of Rehabilitation Services
✦ New
Salary not disclosed
Houston, TX 1 hour ago

Growing hospital looking to bring on Director Rehabilitation Services! Full Relocation!


Responsible for strategic planning and operational management of the function of the Rehabilitation Services department. Provides leadership and oversight direction to managers and staff. Responsible for quality, functional excellence, and contributions to accomplishment of hospital strategic and operational objectives. Serves as resource for physicians, staff, and management for the content of rehabilitation services. Position has administrative and financial responsibility for the successful operations of the department to promote growth and improvement in patient care, education, and research.


  • Responsible for the Physical Therapy/Occupational Therapy Dept with BOTH Inpatient and Outpatient services.


Qualifications:

  • State licensure as PT - Physical Therapist, or OT - Occupational Therapy, or SLP - Speech Language Pathologist. Must have a specialty certification.
  • Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section.
  • Advanced degree in related field or specialty certification
  • 7+ years practicing as a health care professional with five years of people management experience in a healthcare environment.
  • BLS-I - Basic Life Support Instructor (AHA)
  • Membership in professional organization related to job preferred
Not Specified
Director of Leasing
Salary not disclosed
New York, NY 3 days ago

Located on the Upper West Side of Manhattan, Pine Management, Inc. is currently seeking a Director of Leasing to join our team. Pine Management, Inc. has over 50 years of experience as owners and operators of multi-family property and is currently looking to expand the portfolio. At this time the portfolio consists of 36 properties in New York City.


Responsibilities may include, but are not limited to:


  • Developing and implementing asset level leasing strategies and operational initiatives to maximize value.
  • Monitoring market conditions to adjust pricing, concessions, and strategies accordingly.
  • Ensuring compliance with laws and that changes are fully understood by staff, reflected in leasing documents, and communicated to residents, if applicable.
  • Preparing reports on traffic, trends, financials, and other insights for management.
  • Overseeing and accountable for the functions of the Leasing & Administrative Property Management team, which include but are not limited to, prospect management (advertising listings, managing prospects, handling the corporate website, etc.), leasing (screening applicants, preparing, closing, and entering leases, preparing and processing lease renewals, etc.), tenant correspondence (general inquiries, notices, etc.), accounting procedures (processing receivables and payables, coordinating the security deposit cycle from inception through refund, preparing tenant account analysis and reconciliations for tenant disputes, etc.), optimization of tenant satisfaction and loyalty through improved operations, communication, and customer service initiatives, and administrative tasks.
  • Supervising the Leasing & Administrative Property Management team, including but not limited to, hiring, developing and retaining talent, providing training and mentorship, performance management, etc.
  • Implementing process/procedure improvements; as a manager, you will be expected to evaluate and enhance existing processes to optimize for quality control and efficiency.
  • Partner with asset management and property management.


The right candidate should possess the following:


  • Bachelor’s degree or better.
  • 3+ years of relevant real estate experience (ideally in New York City multifamily).
  • Ability to draw conclusions from research/data analysis and communicate them effectively.
  • Polished interpersonal skills (via email, phone, and in person) with high professionalism.
  • Must be a well-organized and detail-oriented professional with high emphasis on the ability to communicate and follow-up on tasks through completion.
  • Must be a quick learner with strong written, verbal, and analytical skills.
  • Must be able to manage staff and interface with tenants, brokers, vendors, etc.
  • Strong computer skills; experience with Yardi and other proptech.


NYC Pay Transparency Law: minimum = $90,000 / maximum = $140,000


We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, or any other category protected by applicable law.

Not Specified
Director of Guest Services
Salary not disclosed
Woodford, VA 3 days ago

Join the Kalahari Experience

At Kalahari Resorts & Conventions, our Promise is simple: Lead with Love. We care deeply for our guests, associates, and communities—treating people like family and creating spaces where everyone feels valued.


Now Hiring: Director of Guest Services

In this role, you’ll directly supervise the front office, bell staff and concierge teams as well as work in partnership with the Front Office Manager(s), Director of Rooms and the Guest Experience team to achieve our desired results. You’ll potentially serve as the Property Manager on duty when needed, and oversee all property operations, ensuring that the highest levels of hospitality and service are provided. As a leader, you’ll bring our Promise to life—supporting associates, inspiring teamwork, and delivering unforgettable guest experiences.


Onboarding for this role will likely begin in late Summer 2026.


What You’ll Do:

  • Oversee daily guest services operations, ensuring exceptional service delivery and a seamless experience across all touchpoints.
  • Lead, coach, and develop guest services teams to create a positive, high-performing work environment.
  • Design and implement service standards, policies, and procedures to consistently exceed guest expectations.
  • Manage budgets, staffing, and resources to optimize efficiency, service quality, and departmental performance.
  • Analyze guest feedback and service metrics to identify trends, resolve issues, and drive continuous improvement initiatives.


What We’re Looking For:

  • Four years of previous front office or guest service manager experience.
  • Broad understanding of the tourism industry and the day-to-day functions of all aspects of a resort.
  • Experience growing others – and looking for growth.
  • Basic P&L/budget experience.
  • Passion, energy, self-motivation and an infectious personality!


Preferred Requirements

  • Bilingual, in Spanish and English.
  • Experience with a property of 500 rooms or more.
  • Formal training or hands-on education in hotel management and operations.
  • Basic sales experience.


Why Kalahari?

  • Career growth with promotion from within
  • Comprehensive benefits (401k, health, vision, dental)
  • Discounts, perks, and education assistance


Be part of something extraordinary. Apply today and help us Lead with Love.


Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Not Specified
Head of Legal Managed Services (Konexo US)
Salary not disclosed
New York, NY 4 days ago

We have an exciting opportunity for a Head of Legal Managed Services (Konexo US) at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals.


The Head of Legal Managed Services is responsible for the strategy, growth, and delivery of Konexo’s legal managed services offerings. This leader will own the end-to-end lifecycle of managed services engagements, from solution design and pricing through delivery, optimization, and expansion, working closely with clients, internal stakeholders, global colleagues, sales teams, and delivery leaders.


This role requires a strong combination of commercial judgment, operational leadership, and client-facing experience.




Responsibilities and Duties:

  • Lead the development and growth of Konexo’s legal managed services portfolio, including recurring and large-scale legal delivery programs.
  • Design scalable service offerings with clear scope, pricing models, and delivery frameworks.
  • Oversee delivery of managed services engagements, ensuring quality, efficiency, and client satisfaction.
  • Serve as an executive sponsor for key clients and build and maintain senior-level relationships.
  • Partner with sales, finance, and leadership to support revenue growth, margin management, and forecasting.
  • Embed technology, automation, and AI into managed services delivery in collaboration with Konexo’s innovation teams.
  • Build and lead a high-performing, multidisciplinary team across legal delivery, project management, and operations.
  • Collaborate with other US and Global Konexo team members and Eversheds Sutherland colleagues to bring the best of Konexo to clients.
  • Represent Konexo in the market and at industry events and client forums, sharing insights, helping to build brand awareness and deepen relationships.



Knowledge, Skills and Abilities:

  • Bachelor’s degree required.
  • Advanced degree is a plus: J.D. or M.B.A. (bar admission not required for this role)
  • 12+ years in legal services, ALSPs, consulting, or other professional services
  • Experience in an ALSP, Big 4 legal services, or law-firm-affiliated managed services environment.
  • Experience leading managed services or recurring service delivery programs.
  • Strong background working with corporate legal departments.
  • Experience managing teams and senior‑level client relationships.
  • Familiarity with technology‑enabled legal delivery (automation, AI, workflow tools).
  • Prior financial oversight or P&L responsibility preferred.
  • Strong leadership and team‑building skills.
  • Clear, confident communication with senior stakeholders.
  • Ability to design and manage service delivery processes.
  • Comfortable with data, technology, and efficiency improvements.
  • Strong client‑relationship and problem‑solving skills.
  • Ability to manage multiple priorities in a fast‑moving environment.



This is a hybrid role and will require on-site presence 3 days per week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $195,000 - $285,000, with offers contingent upon the various factors. The firm’s compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities




Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm’s offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.

Not Specified
Manager of Regional Pharmacy
Salary not disclosed
Janesville, WI 6 days ago

Manager of Regional Pharmacy - WI

The Manager of Regional Pharmacy directs all functions of the Pharmacy Operations for the assigned sites(s) in a collaborative fashion while overseeing the financial, operation and quality components of those pharmacy sites. Assists the director with development and implementation of policies and procedures, QA, and performance standards.

EDUCATION & EXPERIENCE

Required:

  • Graduation from an accredited college or university with a PharmD degree
  • Completion of an ASHP accredited PGY2 pharmacy residency in health-system pharmacy administration or equivalent work experience.
  • 5 years of supervisory/management experience

CERTIFICATION/LICENSURE

  • Licensed in Wisconsin in Pharmacy

Job Duties:

  • Assists the director of pharmacy in planning and implementing procedures in hospital pharmacy according to hospital policies and legal requirements.
  • Works as part of the system pharmacy leadership team to formulate ideas, analyze problems, develops solutions, budget and planning of operational activities.
  • Establishes effective working relationships and maintains open lines of communication with medical staff. Maintains collaborative and cooperative communication and working relationships with all hospital staff to ensure effective operations.
  • Confers with information systems to develop computer programs for pharmacy information management systems, patient and department charge systems, and inventory control.
  • Participates on Pharmacy and Therapeutics Committee, Safety Committee, Information Systems Committee, Patient Medication Safety Committee, Nursing/Pharmacy Committee plus others as directed by the director of pharmacy.
  • Performs human resource responsibilities for staff which include interviewing and selection of new partners, promotions, staff development, performance evaluations, compensation changes, resolution of partner concerns, corrective actions, terminations and overall partner morale
  • Ensures all pharmacy operation areas meet productivity, budgetary, partner engagement, and patient outcome targets and standards by continually monitoring and adjusting plans as needed.
  • Able to perform all duties of the pharmacy manager
  • Other job duties as assigned.
Not Specified
Director of Product Management
Salary not disclosed
Lake Bluff, IL 2 days ago

Homewerks Worldwide, LLC, a leading import distributor of home improvement products for major retailers is seeking a Director of Product Management to join our Marketing Team. Homewerks Worldwide develops, sources, and markets bathroom, kitchen, and plumbing products for home and commercial use. Since its formation in 2006, Homewerks has shown consistent sales growth fueled by a proven track record of bringing innovative, efficient, and high quality product solutions to homes. We offer a competitive salary and benefits package, as well as the opportunity to contribute to a fast growing organization. Our corporate office is located in Lake Bluff, IL and we have distribution centers in both Lake Bluff and Libertyville, IL.  

 

Position Summary

We are seeking a strategic and results-driven Director of Product Management to lead our product management team and drive new product development and innovation. This role owns category strategy, innovation, and lifecycle management within a fast-paced consumer products importing and distribution environment. The ideal candidate brings strong product development, partnership with retail, global sourcing collaboration experience, and a proven ability to deliver profitable growth.


Responsibilities

  • Own category strategy, roadmap, and directly responsible for exhaust fans and drain clearing categories.
  • Identify market opportunities, competitive insights, and innovation pipelines.
  • Lead cross-functional execution from sourcing through launch.
  • Partner with global factory and sourcing teams to deliver high-quality, cost-effective products.
  • Collaborate with Marketing and Sales to support go-to-market strategies.
  • Define and track KPIs and market share.
  • Build and develop a high-performing product team.

Qualifications

  • 8–12+ years of product management experience, including leadership responsibility.
  • Proven success managing consumer product portfolios.
  • Experience working with global sourcing and overseas manufacturers.
  • Strong financial, analytical, and strategic planning skills.
  • Experience in home improvement, hardware, or related categories preferred.
  • Bachelor’s degree required; MBA preferred.

What Success Looks Like

  • Accelerated category growth and margin expansion.
  • Strong innovation pipeline aligned to customer and channel needs.
  • Improved speed-to-market and cross-functional execution.
  • High-performing, accountable product organization.


Occasional overnight travel for retailer meetings, trade shows, and international factory visits. Additionally, outside of normal business hour calls may occur with overseas factories and team members.


Benefits

  • Medical, dental and vision insurance
  • 401k Safe Harbor Plan with 3% Company contribution
  • Generous PTO plans
  • 10 paid company holidays per a calendar year
  • Annual paid volunteer day for non-profit or charity of your choice
  • Company provided life insurance, short-term disability and long-term disability coverage.
  • Off-site events to encourage team building
  • Company performance based bonus plan


Physical Demands


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. These include to sit for extended periods of time, regularly stand and walk and have the manual dexterity of hands and fingers to operate a computer keyboard and mouse.


Homewerks Worldwide, LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.


Salary Range: $150k-$180k

Not Specified
Assistant Director of Hotel Sales
Salary not disclosed
Montgomery, AL 2 days ago
Assistant Director Of Hotel Sales

At Renaissance Montgomery, we pride ourselves on delivering exceptional hospitality experiences to our guests. We seek a dynamic and results-driven professional to join our team as the Assistant Director of Hotel Sales. We want to hear from you if you are passionate about sales, relationship-building, and creating memorable stays for our guests!

As the Assistant Director of Hotel Sales, you will work closely with the Sales Director to drive revenue growth and achieve sales objectives. Your expertise will focus on building strong relationships with clients, overseeing on-property sales functions, and developing effective sales and marketing strategies to enhance our hotel's positioning in the market.

Key Components of the role will include:

  • Lead various sales efforts, including reactive, proactive, segment sales, local and social catering, and business travel sales.
  • Strategically deploy and manage the sales team across appropriate market segments for maximum effectiveness.
  • Analyze market trends to adjust sales strategies that enhance customer satisfaction and boost revenue.
  • Collaborate closely with General Managers and property leadership to address individual sales needs and support market sales initiatives.
  • Engage in community relations by participating in trade shows and client events while overseeing public relations and crisis communications.
  • Manage the Sales and Marketing budget, monitor expenses, and develop corrective action plans based on guest satisfaction feedback.
  • Extensive CITY experience

40% Bonus Potential

Why Join Us?

This is an exciting opportunity to join a distinguished property within the Marriott family, where you can genuinely influence and elevate the experience for our guests. We pride ourselves on fostering a collaborative work environment that encourages personal and professional growth and provides the tools and support to help you achieve your career goals. Join our passionate team, dedicated to crafting unforgettable experiences that will leave a lasting impression on each guest we serve.

As a proud PCH Hotels & Resorts portfolio member, Renaissance Montgomery ambassadors benefit from an exceptional and comprehensive benefits package, perks, and discounts. Our offerings include:

  • Experience comprehensive health, dental, and vision coverage tailored to your needs, with the added flexibility of Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA). Our 401(k) plan features generous matching contributions to help you build a secure financial future.
  • Enjoy a competitive salary reflecting your skills and dedication and an enticing 40% bonus plan to reward your hard work.
  • Take advantage of exclusive discounts on hotel stays, dining, golf, and retail at our properties.
  • As part of the Marriott network, you'll have access to a wide range of benefits that enhance your travel and leisure experiences.

Join us today and uncover a wealth of additional perks that make working with us truly fulfilling!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Not Specified
Senior Director of Operations
✦ New
Salary not disclosed
Fremont, CA 1 hour ago

East Bay Property Management is seeking a Senior Director of Operations to lead the day-to-day functions of the business. This person will be the main point of contact for customers, improve and manage systems designed to keep existing customers happy, and ensure operational processes are strong enough to help the firm scale from 450 to 1,000 doors under management.


This is an excellent opportunity to lead a growing, customer-first organization with a strong culture and ambitious vision.


Key Responsibilities

  • Culture & Team: Build and maintain a culture of accountability aligned with EOS principles; ensure A-players are in all Leadership Team roles within 12 months of hire.
  • Customer Experience: Maintain customer churn at 10% or less by setting up systems to deliver white-glove service.
  • Sales Support & Growth: Partner constructively with sales leadership to support the addition of dozens of new doors over the next 12 months.
  • Financial Performance: Ensure local margins are maintained and that operational decisions support overall company profitability.
  • Process Improvement: Drive operational efficiency by standardizing, documenting, and improving key workflows across property management and maintenance.
  • EOS Implementation: Ensure the Entrepreneurial Operating System (EOS) is implemented and consistently followed by the full team within 12 months of hire.
  • Licensing: Hold and maintain an active California Real Estate License throughout employment.


Key Attributes

  • Servant Leader: Leads with humility, putting the team and customer first.
  • Reliable: Consistent and dependable in delivering on commitments, evidenced by tenure and performance in past roles.
  • Rational: Approaches challenges with self-awareness and sound judgment, demonstrated through situational discussions during the interview process.
  • Customer-First: Dedicated to creating excellent client experiences, confirmed through supervisor reference checks.
  • Solution-Oriented: Brings thoughtful, proactive solutions to the table; has a track record of individual growth and goal attainment.
  • Growth-Oriented: Continuously seeks improvement for self, team, and company, demonstrated through career progression and measurable outcomes.


Year One Expectations:

  • Customer churn of 10% or less
  • EOS implemented and followed by all team members within 12 months of hire
  • Support sales leadership in adding dozens of new doors within 12 months of hire
  • A-players in all Leadership Team seats
  • Active California Real Estate License maintained throughout tenure


The Ideal Candidate

The Senior Director of Operations at East Bay Property Management is a proven operator who combines strategic oversight with a hands-on, roll-up-your-sleeves approach. They have a demonstrable track record of keeping customers happy, improving operational processes, leading teams to hit ambitious goals, and supporting organizational growth. They understand EOS or have worked within structured operating frameworks.


Above all, they are a servant leader who thrives in a culture of accountability, collaboration, and customer-first values.


If you're a leader of people who thrives on positive energy, strategic oversight, and high-growth environments — we want to meet you!

Not Specified
Director of Claims Services (COLORADO SPRINGS)
🏢 Usaa
Salary not disclosed

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position.

What you'll do:

  • Inspect and review quality of claim files and provide feedback to employees as appropriate.

  • Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.

  • Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners

  • Build conditions for success removes obstacles, leads and champions change.

  • Achieve optimal productivity through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.

  • Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.

  • Handle escalations and make appropriate decisions based on the policy.

  • Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert.

  • Hire, develop, and coach claims employees for results delivery.

  • Consistently coach employees on claims handling and find opportunities to improve overall process and engagement

  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

  • 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.

  • 2 years of direct team lead, supervisory or management experience.

  • Experience using and interpreting data to make decisions.

  • Demonstrated leadership, initiative, customer service and/or claims handling skills.

  • Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.

What sets you apart:

  • Current experience as a Claims Manager or Supervisor.
  • 2+ years handling complex non-Injury auto coverage and liability decisioning.
  • 2+ years physical damage and/or auto injury claims experience.
  • 2+ years of experience handling total loss claims.
  • Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals.
  • US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $103,450- $197,730.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

 

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
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