Friday Services Jobs in Usa

• Competitive pay
• 6 paid holidays
• Paid vacation
• Paid on-the-job training
• Full-time, stable work schedule
• Career growth opportunities
• Medical, dental, vision, and other voluntary benefit options available beginning on the 91st day of employment, subject to plan terms and eligibility requirements.

Job Category: Customer Service

Requisition Number: CUSTO003597

Posted: January 28, 2026

Part-Time

On-site

Maryland Hgts, MO 63043, USA

Job Summary: Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.

Essential Job Duties:

This position is part-time.

• Must be bilingual (English and Spanish)
• Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as purchase quotes for vehicles considered for sale to PGW.
• Call center functions to provide quality customer service.
• Ensure the company establishes and maintains constant communication with customers.
• Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and/or customer service inquiries.
• Generate sales/buys from online leads.
• May require an understanding of eBay and eCommerce sites.
• Assume other duties as assigned.

Education & Experience:

• High school degree or equivalent.

Preferred Qualifications:

• Call Center Customer Service experience
• Bilingual, English & Spanish
• 2+ years of college

Knowledge/Skills/Abilities:

• Must have good written and verbal communication skills.
• Must have good customer relations skills.
• Ability to work well with others.
• Must have the ability to work under conditions of frequent interruptions.
• Be attentive to details.

Essential Physical Demands/Work Environment:

• Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse frequently.
• The employee must occasionally lift and/or move up to 50 lbs.

Benefits and Compensation:

• 401(k) retirement plan with company match.

Compensation: $20.00/hr

Hours: 9:00 a.m. to 3:00 p.m. (Monday through Friday)

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay.

We are currently seeking dedicated professionals to work in our San Antonio office as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members.

What you'll do:

• Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation.

• Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling.

• Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented.

• Resolve status inquiries and, when appropriate, route to handling adjuster.

• Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels.

• Apply strong time management skills by closely adhering to assigned work schedule.

• Embrace continuous improvement and development through coaching and collaboration with manager and team members.

• Use strong call management skills by assisting members within a timely manner and limiting non-productive time.

• May assign or initiate emergency services when required on specific claims.

• Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours.

• Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or GED

• Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically.

• Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment.

• Ability to prioritize and multi-task while navigating through multiple business applications.

• Successful completion of a job-related assessment is required.

• May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.)

What sets you apart:

• US military experience through military service or a military spouse/domestic partner

Compensation range: The hiring range for this position is: $43,750 to $45,750

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay.

We are currently seeking dedicated professionals to work in our San Antonio office as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members.

What you'll do:

• Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation.

• Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling.

• Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented.

• Resolve status inquiries and, when appropriate, route to handling adjuster.

• Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels.

• Apply strong time management skills by closely adhering to assigned work schedule.

• Embrace continuous improvement and development through coaching and collaboration with manager and team members.

• Use strong call management skills by assisting members within a timely manner and limiting non-productive time.

• May assign or initiate emergency services when required on specific claims.

• Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours.

• Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or GED

• Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically.

• Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment.

• Ability to prioritize and multi-task while navigating through multiple business applications.

• Successful completion of a job-related assessment is required.

• May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.)

What sets you apart:

• US military experience through military service or a military spouse/domestic partner

Compensation range: The hiring range for this position is: $43,750 to $45,750

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

In this role, you will report to the Area Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Summit, NJ

Shift: Monday-Friday 7:30 am -4:00 pm

Hourly Pay Range:

Benefits:

• Health and Wellness: Medical, Dental, Vision and Wellness programs

• Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.

• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount

• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance

• Recognition: Celebrate your peers and earn points to redeem on gifts and products

What we're looking for

Education:

• High school diploma or GED required; Associates degree or undergraduate degree in business or science related field is preferred

Experience:

• 4 years of equivalent experience in customer service, purchasing, or account management.

• Proven experience in managing associates and leading teams effectively.

• GMP and GLP training is considered a plus.

• Proficient in collaboration tools, with preferred experience using Microsoft Teams.

• Familiar with Information Access systems and ERP platforms.

• Demonstrates excellent customer service skills and maintains a professional, can-do attitude.

• Basic understanding of purchasing processes and inventory management principles.

• Strong commitment to safety, quality, and strict adherence to established protocols, policies, and procedures.

• Highly adaptable and flexible, with the ability to manage multiple tasks efficiently.

• Self-motivated and capable of working independently with a proactive, forward-thinking mindset.

• Skilled in troubleshooting and resolving issues effectively.

• Strong verbal and written communication skills, with the ability to collaborate across departments and engage with customers.

• Knowledgeable in applying and administering company policies consistently.

• Able to make sound business decisions with minimal guidance from management.

How you will thrive and create an impact

Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

The Team Lead is responsible for overseeing the day-to-day operations of the onsite Scope of Work (SOW) in alignment with customer requirements at the customer location. This role supports and leads a small team of Avantor on-site personnel, serving as the primary point of contact for the customer. Typically dedicated to one customer and one site location, the Team Lead reports directly to a manager and actively participates in the work performed by the team.

In this role you will:

• Coordinate and lead team efforts to execute tasks outlined in the SOW based on customer requirements.

• Coach and motivate team members to meet or exceed performance goals, fostering individual and team development through mentoring.

• Manage open order status reports, departmental metrics, and maintain SOPs/SOWs.

• Provide training and serve as a backup for associates to ensure continuity of operations.

• Perform administrative duties including timecard review, vacation scheduling, and contributing to performance management.

• Create and maintain documentation such as SOPs, SOWs, SPIs, and KPIs.

• Deliver customer reporting and conduct data analysis to support operational insights.

• Act as a liaison between the customer, Avantor Services, and Avantor Sales to ensure alignment and satisfaction.

• Perform additional duties as assigned to support team and customer success.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.

Position Title: LTSS Service Care Manager

Work Location: Polk County, FL; Central Tampa (focus zip codes: 33607, 33614, 33617)

Assignment Duration: 3 Months

Work Schedule: 8:00 AM - 5:00 PM, Monday-Friday

Work Arrangement: Remote (Field-Based with 80% Travel)

Managing a case load for healthcare members with long term care needs.

Geriatric long term care.

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  Managing a case load for healthcare members with long term care needs.

  
  
  
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  Member assessments and notes.

  
  
  
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  Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.

  
  
  
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  Monitor delivery of services and follow-up with members, caregivers, or providers through in person visits and telephonic contact.

  
  
  
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  Authorize and coordinate referral for services.

  
  
  
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  Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care.

  
  
  
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  Assist in coordinating the development of informal or voluntary services to integrate into the member care plan.

  
  
  
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  Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services.

  
  
  
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  Assist member with filing and resolving complaints and appeals.

  
  
  

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  Requires a Bachelor's degree and 2 - 4 years of related experience (degree within Healthcare such as Psychology, Sociology, etc.).

  
  
  
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  Field experience would need to be long term to have the team consider someone that does not have a degree within the space they are looking for.

  
  
  
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  Valid driver's license required.

  
  
  
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  2+ years of Care Management experience (field experience is a must).

  
  
  
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  Caseloads of 50, 60, 70 members - bonus if it is geriatric.

  
  
  
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  Long Term Care Medicaid experience.

  
  
  
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  Medicaid / Medicare experience.

  
  
  
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  Need to see experience being able to manage high case load.

  
  
  
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  Fast paced environment regarding new processes and programs.

  
  
  
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  Comfortable connecting with IT or traveling to office/IT space if equipment fails.

  
  
  
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  All documentation must be completed within system within 24 hours.

  
  
  
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  Experience with electronic medical health records.

  
  
  
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  Home Health Experience.

  
  
  

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  Nice to haves: Discharge Planning; Working with TruCare software.

  
  
  
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  Disqualifiers: Not having field experience; Not having previous experience with high caseloads.

  
  
  
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  Performance indicator: Bilingual preferred when applicable.
  
  

  
  
  Candidate Requirements
  
  Education/Certification
  Required: Requires a Bachelor's degree and 2 - 4 years of related experience. (Bachelors Degree should be within the realm of Healthcare) - Psychology, Sociology, etc.
  
  Field experience would need to be long term to have the team consider someone that does not have a degree within the space they are looking for.
  Preferred: n/a
  
  Licensure
  Required: Valid driver's license
  Preferred: n/a
  
  
  • 
    
  • Years of experience required
    
  • Disqualifiers
    
  • Best vs. average
    
  • Performance indicators
    
  
  
  Must haves:
  
  • 
    
  • 2+ years of Care Management experience (field experience is a must)
    
  • Caseloads of 50,60,70 members - bonus if it is geriatric
    
  • Long Term Care Medicaid experience
    
  • Medicaid / Medicare experience
    
  • Need to see experience being able to manage high case load
    
  • Fast paced environment regarding new processes and programs
    
  • They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space.
    
  • All documentation must be within system within 24 hours of completion
    
  • Experience with electronic medical health records
    
  • Home Health Experience
    
  
  
  Nice to haves:
  
  1. 
     
  2. Discharge Planning
     
  3. Working with TruCare which is the software the team uses
     
  
  Disqualifiers:
  
  
  • 
    
  • Not having field experience
    
  • Not having previous experience with high caseloads
    
  
  
  Performance indicators: Bilingual always preferred - req will indicate if Bilingual is required via the notes section
  
  
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  • Top 3 must-have hard skills
    
  • Level of experience with each
    
  • Stack-ranked by importance
    
  • Candidate Review & Selection
    
  
  
  1
  2 years of field case management
  
  2
  Technology Savy
  
  3
  Must be able to look at calendar and manage time - ensuring enough time for documentation
  
  

Customer Service Manager | Direct Hire $75,000-$90,000 DOE |M-F|8:00a.m.-5:00 | Lincoln, NE| On Site

What Matters Most

• $75,000 -$90.000 DOE plus additional compensation
• Monday -Friday 8:00 a.m. - 5:00 p.m.
• On-site
• Lincoln, NE

Job Summary:

We are seeking a dynamic leader to oversee key functions within our residential mortgage servicing operations. This role is responsible for managing the processing of payoff quotes, lien releases, loan modifications, successor-in-interest requests, partial releases, and general servicing inquiries.

Success in this role requires strong leadership, critical thinking, and a commitment to delivering exceptional service. You will play a key role in fostering a collaborative, team-oriented environment focused on member advocacy, accountability, and continuous improvement.

Responsibilities:

• Foster a strong culture of compliance by ensuring adherence to internal policies, procedures, and regulatory requirements.
• Provide supervision and guidance to employees in the assigned area; manage their workflow, timeliness, work quality, and provide excellent customer service.
• Ensure accurate and timely processing of requests for ACH, name changes, pay-offs, release of liabilities, modifications/recast, successor of interest, partial releases, and general mortgage servicing functions and questions.
• Continuously evaluate and improve processes to increase operational efficiency without compromising quality.
• Develop team members by providing regular feedback to enhance engagement, employee retention, and establish goals. Develop cadence for 1:1’s with team members.
• Develop and/or update processes and procedures. Review annually for compliance and operational additions, deletions, or changes.
• Interface with other departments, vendors, and agencies to resolve support-related issues.
• Work on special projects and other duties as assigned by the department manager.
• Complete performance reviews and approve employee time records, vacation, and sick pay.
• Recommend and participate in hiring, promotions, disciplinary action, and termination.

Qualifications and Requirements:

• 3+ years of progressive experience in mortgage servicing, with deep exposure to customer-facing operations
• 2+ years of leadership experience with a proven ability to develop, coach, and lead high-performing teams in a fast-paced environment
• Demonstrated success driving process improvements, leading change initiatives, and influencing outcomes across cross-functional teams
• Strong working knowledge of mortgage servicing regulations and investor/insurer guidelines, including FNMA, FHLMC, GNMA, private investors, and government programs (FHA, VA, USDA)
• Track record of achieving and exceeding operational performance metrics while maintaining strict compliance standards
• Ability to think strategically while executing tactically, with strong problem-solving and decision-making skills
• Strong knowledge of regulatory and investor/insurer guidelines, including FNMA, FHLMC, GNMA, and private investors, as well as FHA, VA, and USDA programs
• Demonstrated success in achieving operational metrics, maintaining compliance, and leading high-performing teams.

Benefits and Perks:

• $75,000 -$90,000
• Medical Benefits
• Holidays
• Training & Growth

Your Career Partner:

The Reserves Network, a veteran-founded and family-owned company, connects exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.

The base pay range for this position is $75,000-$90,000 DOE, excluding benefits, bonuses, or other compensation. Your final compensation will depend on your skills, qualifications, experience, location, and internal pay equity. Please note that hiring at the top of the range is uncommon to allow room for future growth.