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Akkodis is seeking a ServiceNow - CMDB Configuration Manager for 12+ Months Contract position with our Direct Client located in Denver, CO.

Pay Range: $65 - $68/hr on W2; The rate may be negotiable based on experience, education, geographic location, and other factors.

Job Description:

Required Skills:

• ServiceNow CMDB Expertise: Demonstrated experience managing a ServiceNow CMDB, including Data Manager, Attestation, and CMDB Health.
• Integration Experience: Hands on experience with ServiceNow Integration Hub, data streams, ETL processes, and third party data sources.
• Asset & CI Alignment: Strong understanding of the relationship between asset records and their corresponding Configuration Items.

General Description of the Engagement

• CMDB Configuration Manager
• Role Overview, Responsibilities, and Requirements
• Position Summary
• DEN is seeking an experienced ServiceNow CMDB Configuration manager to help us on our
• journey to mature the CMDB data that drives our overall asset lifecycle management
• program. The CMDB Configuration Manager is responsible for overseeing the asset and CI
• lifecycle within the ServiceNow Configuration Management Database (CMDB). This role is
• accountable for ensuring that CMDB data is complete, correct, compliant, and
• service-aware, enabling reliable asset lifecycle management, impact analysis, reporting,
• and operational decision-making.
• The CMDB Configuration Manager continuously monitors CI data quality, working beyond
• automated controls to actively manage integration outputs, reconciliation, and stakeholder
• alignment. This role partners closely with Technology Asset Management (TAM),
• Procurement, and Operational teams to ensure assets are accurately represented
• throughout their lifecycle and aligned with organizational standards and regulatory
• requirements.

Key Responsibilities

• CMDB Data Quality & Health
• Monitor and report on the accuracy, integrity, and compliance of CI data within the ServiceNow CMDB.
• Monitor CMDB Health metrics (Completeness, Correctness and Compliance) and proactively remediate data quality issues.
• Lead regular audits and reconciliations of assets and CIs using ServiceNow CMDB Health, Data Manager, and Attestation tools.
• Investigate stale discovery or integration records to determine decommissioned or improperly retired assets.

Asset & CI Lifecycle Management

• Audit the end-to-end lifecycle of assets and their corresponding Configuration Items (CIs), from intake through retirement.
• Ensure continuous alignment and synchronization between Asset and CI records.
• Resolve mismatches in state, substate, ownership, and location between asset and CI records.
• Ensure proper retirement and disposal tracking is occurring, in alignment with governance and compliance requirements.
• Integration & Reconciliation Governance
• Oversee the technical health of CMDB data integrations leveraging ServiceNow Integration Hub.
• Monitor and troubleshoot ETL processes to ensure accurate ingestion of third party data sources.
• Assist with review and remediation of Identification and Reconciliation Engine (IRE) errors to resolve data conflicts and prevent duplicate CI creation.
• Partner with integration owners to enforce data standards and reconciliation rules.

CSDM & Relationship Governance

• Document and enforce hardware configuration standards aligned with the ServiceNow Common Service Data Model (CSDM).
• Where defined, ensure accurate asset to service relationships and dependency mappings for servers, network devices, and storage components.
• Perform spot checks and targeted reviews to validate CI relationships supporting reliable service impact analysis.

Stakeholder Collaboration

• Partner with Technology Asset Management (TAM), Procurement, Operations, and Facilities teams to align asset intake, refresh cycles, and lifecycle processes.
• Coordinate with stakeholders to ensure CMDB standards are followed during acquisitions, changes, and decommissioning activities.
• Serve as a subject?matter expert for CMDB data governance and best practices.
• Reporting, Enablement & Continuous Improvement
• Generate and distribute asset and CMDB reports to support operational, financial, and compliance decision?making.
• Train and guide IT staff and stakeholders on CMDB procedures, data quality expectations, and configuration management best practices.
• Stay current with industry trends, ServiceNow platform enhancements, and emerging configuration management practices.

Required Qualifications

• ServiceNow CMDB Expertise: Demonstrated experience managing a ServiceNow CMDB, including Data Manager, Attestation, and CMDB Health.
• Integration Experience: Hands?on experience with ServiceNow Integration Hub, data streams, ETL processes, and third-party data sources.
• Asset & CI Alignment: Strong understanding of the relationship between asset records and their corresponding Configuration Items.
• Framework Knowledge: Solid knowledge of ITIL v4 practices, particularly Service

Configuration Management and Asset Management.

Education: Bachelor's degree in information technology, Computer Science, Business

Administration, or related field, or equivalent professional experience.

Preferred Qualifications

• Certifications: ITIL v4 Foundation; ServiceNow Certified Implementation Specialist (CIS) in Hardware Asset Management (HAM) or Discovery.
• Advanced Platform Knowledge: Experience with ServiceNow HAM Professional and advanced CSDM implementations.
• Scale: Proven experience managing large?scale hardware environments with 10,000+ Configuration Items.
• Analytics: Proficiency with ServiceNow Performance Analytics, Power BI, or advanced Excel for reporting and analysis.
• Compliance: Familiarity with regulatory and compliance frameworks such as SOX, HIPAA, or NIST as they relate to asset and configuration management

If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Ayush Garg at 61 or

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records.

Where it all began…

In 1951 SF Fire Credit Union first opened its doors from a modest 10′ × 15′ office space in 17 Engine. It was from those humble beginnings—where everyone pitched in to help one another in their community—that the organization forged its way of business forever. Today, the San Francisco-based credit union has grown to $1.7B in assets and a membership that extends from the regional firefighters we trace our roots back to throughout our many neighbors in San Francisco, San Mateo and Marin Counties. Our members benefit from the ideas and principles that have shaped us: Shared trust, continuous innovation of products and services, competitive rates, and excellent member service. These qualities foster a true sense of member-ownership and strengthen the credit union’s bond with the people for whom this credit union was created.

What we stand for…

There are a few things we look for those we hire at SF Fire Credit Union, regardless of role or team.

First, do they align with our values?

Be Personal – Walk the Member/Employee Path

Be a Leader – Empower, Collaborate, Own

Be Outside the Box – Innovate, Educate, Engage

Be Real – Integrity and Transparency Matter

Be the Connection – Serve our Community

Second, will they thrive in a culture like ours, where we default to trust, embrace feedback, and desire to innovate? Finally, do they share our vision to help empower members to accomplish their dreams and build lasting financial security in whatever way is most relevant to their role?

What it feels like…

Most days it feels more like going to work with a big family. Whether it’s a pot luck lunch, baking birthday cakes for colleagues in the kitchen, or after-hours get together, we’re here to do a great job and have a good time while doing it! We value a good sense of humor, are motivated by a higher purpose, and always bring an “in-this-together” attitude. While we’re driven to do great work, we also value real work/life balance.

Is This the Career for You?

The Chief Risk Officer (CRO) is a key member of the executive leadership team responsible for the overall management of risk across the credit union. This includes enterprise risk management, compliance, internal audit, vendor management, corporate insurance, business continuity management, records retention, and fraud risk management. The CRO will ensure that the credit union operates within its risk appetite, adheres to regulatory requirements, and protects its members' assets while supporting sustainable growth and innovation.

What You Get To Do:

1. Risk Management

• Develop and implement a robust enterprise risk management (ERM) framework that identifies, assesses, mitigates, and monitors risks across the credit union.
• Advise the CEO and board of directors on risk exposures and mitigation strategies, providing clear and actionable insights.
• Collaborate with executive team members and department leaders to integrate risk management practices into day-to-day operations and strategic planning.

1. Internal Audit

• Oversee the internal audit function, ensuring it operates independently and effectively to assess the adequacy and effectiveness of the credit union’s internal controls.
• Manage co-sourcing partners to execute against the audit plan and to ensure that control deficiencies are identified in a similar and thorough manner.
• Develop and execute a risk-based internal audit plan that addresses key operational, financial, and compliance risks.
• Report audit findings and recommendations to the CEO and board, ensuring timely resolution of identified issues.

1. Vendor Management

• Manage the third-party risk management program, ensuring that third-party relationships are adequately assessed for sufficient controls (especially information security), risks and aligned with the credit union’s strategic goals.

1. Records Retention

• Oversee the records retention program, ensuring that all records are maintained, stored, and disposed of in compliance with legal and regulatory requirements.
• Develop and implement policies and procedures for records management, ensuring the security and confidentiality of sensitive information.
• Conduct regular reviews of the records retention program to ensure ongoing compliance and operational efficiency.

1. Business Continuity Management

• Lead the development and maintenance of the business continuity plan (BCP) to ensure the credit union’s ability to operate during and after a crisis or disruption.
• Coordinate and lead regular testing and training exercises to ensure preparedness and continuous improvement of the BCP.

1. Corporate Insurance

• Oversee the corporate insurance program, ensuring adequate coverage for all operational, financial, and liability risks.
• Evaluate and select insurance providers, negotiate policy terms, and manage claims processes.
• Regularly review and update insurance coverage to reflect changes in the credit union’s risk profile and operations.
• Own the notification process to insurance carriers and other key stakeholders for potential or actual claims.

1. Compliance and Regulatory Affairs

• Ensure compliance with all applicable federal, state, and local regulations, including those specific to credit unions.
• Stay informed about changes in the regulatory environment and assess their impact on the credit union’s operations.
• Collaborate with the compliance team to develop and implement policies and procedures that meet regulatory requirements.

1. Team Leadership and Development

• Lead, mentor, and develop the risk management, internal audit, and vendor management teams, fostering a culture of integrity, accountability, and continuous improvement.
• Set clear goals and performance expectations for direct reports, providing guidance and support to achieve them.
• Ensure effective succession planning within the risk management and related functions.

1. Board and Executive Collaboration

• Serve as a key advisor to the CEO and board of directors on all risk-related matters, providing regular updates on risk exposures, mitigation strategies, and internal audit findings.
• Collaborate with other senior executives to align risk management practices with the credit union’s overall business objectives.
• Present reports and recommendations to the board’s audit and risk committees, ensuring transparency and accountability.

1. Strategic Initiatives

• Participate in strategic planning and decision-making processes, ensuring that risk considerations are integrated into the credit union’s long-term plans.
• Lead or contribute to special projects and initiatives that involve risk management, internal audit, or compliance considerations.
• Support innovation and transformation initiatives by assessing risks and providing solutions that align with the credit union’s strategic goals.

1. Other duties as assigned.

What We Look For In You:

EDUCATION: A bachelor's degree in business administration, accounting or finance is required. A Master of Business Administration and Certified Internal Auditor is preferred.

EXPERIENCE: Minimum of 15 years of progressively responsible management experience in a financial institution setting. A strong background in risk management, including direct experience in developing, assessing, and performing enterprise risk assessments are required. Must also be familiar with risk management concepts and leading practices such as the COSO framework.

SKILLS & COMPENTENCIES:

• Extensive experience in a senior risk management role, preferably within a credit union, financial institution, or similarly regulated industry.
• Proven track record of developing and implementing risk management and internal audit strategies.
• Have previous hands-on experience with regulatory compliance, third-party risk management, business continuity planning, and corporate insurance program management.
• Excellent leadership skills with experience managing and developing high-performing teams.
• Exceptional communication and interpersonal skills, with the ability to engage effectively with both internal and external stakeholders.
• Willingness to “roll-sleeves” up to help the credit union achieve its broader goals.
• Analytical mindset with the ability to leverage data and insights to inform risk management decisions.
• Commitment to the credit union’s mission, values, and member-first approach.
• Adaptability and the ability to thrive in a dynamic and fast-paced environment.

Note: This job description is non-contractual, or an exhaustive list and it may be added to or changed to from time to time.

Salary

This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At SFFCU, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for the San Francisco Market is an annual salary of $200,000 to $285,000.

OUR BENEFITS

We have a competitive compensation and benefits package, but the true reward of working for SF Fire Credit Union goes beyond what you’ll see on a pay-stub. We genuinely care our employees and we strive to invest in their professional and personal growth. We’re a relatively small organization at about 200 employees, so you can see the impact of your efforts and the value your contributions bring to our members and fellow employees.

• 401(k) and Employer Match
• Health, Vision, Dental and Life Insurance
• Annual Incentive/Bonus Program
• Tuition Reimbursement Program
• 11 Paid Holidays + Competitive PTO package
• Home & Consumer Loan Program (Discounted Rates)
• Professional development and training programs
• On-demand personal coaching resource
• Wellness Program (Discounted Gym Membership)

“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”

Manager, Business Transformation

Location: Greater Columbus, Ohio

About the Opportunity

We are partnering with a fast-growing organization to find a Manager, Business Transformation for a highly visible team focused on improving how the business operates across key end-to-end processes.

This team functions much like an internal consulting group. The work is fast-paced, high-impact, and cross-functional. The right person will be someone who can bring structure to ambiguity, think critically, communicate clearly, and help move important initiatives forward in a complex environment.

This is an excellent opportunity for someone who enjoys solving business problems, working across functions, improving systems and workflows, and partnering with leaders on initiatives that directly affect scalability, efficiency, and execution.

Why This Opportunity Stands Out

• High visibility across leadership and cross-functional teams
• Fast-growing company with strong career growth potential
• Broad exposure to business operations, systems, and transformation work
• Opportunity to make a meaningful impact in a complex and evolving environment
• Strong benefits package, including:
• Comprehensive medical, dental, vision, life insurance, and more
• 10 holidays
• 5 weeks of vacation
• 401(k) match
• Several additional incentives
• Compensation: $105k to $155k base salary + bonus (if interested but you need more to consider, just let me know and I will ask.

What You’ll Do

• Lead business process improvement initiatives across Order to Cash, Purchase to Pay, New Product Development, and Sales, Inventory, and Operations Planning
• Drive projects from early-stage assessment through implementation and closeout
• Use structured problem-solving and project management approaches to bring clarity and momentum to complex business issues
• Partner with stakeholders across operations, supply chain, finance, IT, commercial teams, and other functions
• Facilitate current-state reviews, future-state design sessions, process mapping, working sessions, and implementation planning
• Develop project timelines, milestone plans, status updates, and cross-functional ownership frameworks
• Identify risks, gaps, inefficiencies, and opportunities for improved scalability and execution
• Support systems-related process improvement efforts tied to enterprise platforms such as Oracle or SAP
• Help establish practical solutions for evolving business needs, including situations where priorities shift quickly
• Communicate effectively with leadership, including concise updates, project objectives, progress, and business impact
• Contribute to adoption, change management, and continuous improvement efforts across the organization

What We’re Looking For

• 8 to 10+ years of relevant experience in business process improvement, business transformation, operational excellence, project management, consulting, or related work
• Strong experience in at least one major end-to-end business process such as Order to Cash, Purchase to Pay, New Product Development, or Sales, Inventory, and Operations Planning
• Ability to thrive in ambiguity and operate with a high degree of independence
• Strong critical thinking and problem-solving skills with a practical toolkit of methodologies and frameworks
• Executive presence and strong communication skills, including the ability to deliver clear, succinct updates to senior executive leaders
• Proven ability to work cross-functionally and influence without direct authority
• Strong business acumen and sound judgment
• Experience in a fast-paced environment where priorities can shift and new business needs emerge quickly
• Bachelor’s degree preferred in business, finance, accounting, engineering, supply chain, information systems, economics, or a related field

Preferred Qualifications

• Experience with Oracle, SAP, or other large-scale enterprise systems
• Background in consulting, internal transformation teams, process improvement, or continuous improvement functions
• Exposure to engineered-to-order, custom product, manufacturing, or complex operational environments is helpful
• Familiarity with tools and methods related to Lean, Six Sigma, Agile, project leadership, root cause analysis, or continuous improvement
• MBA or other advanced degree is a plus
• Interest in artificial intelligence tools and how they can support better business processes is a plus

Ideal Profile

This role is a strong fit for someone who acts like a business athlete or Swiss army knife. You can step into an evolving situation, assess what matters, ask smart questions, build a plan, and move work forward without waiting for perfect structure. You are comfortable with complexity, calm under pressure, and credible with stakeholders at multiple levels.

Interested?

Please apply today for consideration as interviews are currently being conducted.

This position is not eligible for sponsorship. US Citizenship or Green Card is required.

BUILT TO CONNECT

Power Flame Inc., an Astec Industries, Inc. company is an innovative and forward-thinking manufacturer of burners and combustion control systems for commercial, industrial, and process applications. Our products share environmentally conscious designs and are crafted from quality materials by our expert staff of dedicated professionals. Power Flame is a subsidiary of Astec Industries, Inc.

Astec Industries, Inc mission is to design and build the most innovative products for the industries we serve. Leveraging innovative solutions and technologies, we serve customers all over the world.

Location: This is an onsite position at our Power Flame location in Parsons, KS. Corporate relocation assistance available.

ABOUT THE POSITION

The Operational Excellence Leader at our manufacturing site in Parsons, Kansas, plays a critical role in driving the Power Flame Inc Lean Systems throughout the organization. This leader is responsible for advancing strategy deployment, implementing lean methodologies, and aligning plant-level initiatives with corporate strategic goals. The role reports to the General Manager and the Astec corporate team to ensure cohesion in strategy and execution.

KEY ACTIVITIES & RESPONSIBILITIES

• Lead the deployment of the Hoshin Kanri strategy framework at the plant and Power Flame business unit level to ensure alignment with corporate goals and initiatives.
• Plan and facilitate cross-functional Kaizen events that drive measurable improvements across manufacturing, sales, and support functions.
• Implement core Lean Systems and tools such as 5S, standard work, visual management, value stream mapping, TPM, and continuous flow to eliminate waste and improve efficiency.
• Champion and oversee the deployment of Total Productive Maintenance (TPM), including the implementation of pillars like autonomous maintenance, planned maintenance, quality maintenance, and early equipment management.
• Design and deliver structured Lean and TPM training programs that teach tools, principles, and cultural behaviors across all organizational levels, ensuring understanding and practical application.
• Drive continuous improvement initiatives across both shop floor and office operations, supporting functional leaders in achieving performance targets.
• Coach and mentor employees and leaders in structured problem-solving methods such as A3 thinking to build capability and foster ownership.
• Act as a hands-on liaison between the site and corporate teams, ensuring strategic alignment and effective communication across all improvement initiatives.
• Support capital investment planning by conducting ROI analysis and evaluating the operational impact of proposed projects.
• Develop and maintain True North Boards and PQVC (People, Quality, Velocity, Cost) dashboards to ensure performance visibility and alignment with business objectives.
• Integrate Lean thinking into onboarding and leadership development programs to reinforce a culture of continuous improvement from day one.
• Build internal problem-solving capability by coaching teams to sustain gains and independently lead improvement efforts.
• Facilitate cross-functional alignment sessions to identify priorities, remove barriers, and foster collaboration across departments.
• Collaborate with corporate leadership to align operational improvements with business growth strategies, including capacity expansion and new product introductions.

TO BE SUCCESSFUL IN THIS ROLE, YOUR EXPERIENCE AND COMPETENCIES ARE:

• Extensive experience in Lean Manufacturing and Continuous Improvement, with a demonstrated ability to implement and sustain long-term improvements across various business functions.
• A proven track record of leading and facilitating Kaizen events that deliver measurable results in manufacturing, engineering, sales, service, and administrative processes.
• Strategic thinking and business acumen to align day-to-day actions with long-term organizational goals and growth plans.
• Exceptional coaching, teaching, and influencing skills, with the ability to engage, educate, and empower employees at all levels—from shop floor operators to executive leadership.
• Hands-on knowledge of Total Productive Maintenance (TPM) and its key pillars, as well as experience applying PQVC metrics, True North Boards, A3 problem-solving, and X-Matrix frameworks.
• Strong communication and interpersonal skills, capable of building trust and alignment across cross-functional and cross-cultural teams.
• Analytical and data-driven decision-making abilities, with proficiency in performance measurement and root cause analysis.
• Self-motivation and initiative, with the ability to work independently while collaborating with teams across functions and levels.
• A continuous improvement mindset, consistently seeking ways to improve processes, culture, and results while modeling Astec Industries, Inc.’s core values.

SUPERVISOR AND LEADERSHIP EXPECTATIONS

• Report to the General Manager, Parsons Facility, with a functional relationship to the Director of Operational Excellence.
• Act as a trusted partner and strategic advisor on lean transformation efforts.
• Lead by example on the shop floor and in office settings.
• Deliver periodic updates to corporate leadership regarding initiative progress, risks, and opportunities.

Our Culture and Values

Employees that become part of Astec Industries, Inc. embody the values below throughout their work.

• Continuous devotion to meeting the needs of our customers
• Honesty and integrity in all aspects of business
• Respect for all individuals
• Preserving entrepreneurial spirit and innovation
• Safety, quality and productivity as means to ensure success

EQUAL OPPORTUNITY EMPLOYER

As an Equal Opportunity Employer, Astec Industries, Inc. does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person’s veteran status or any other characteristic protected by law or executive order.