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About MediSys Health Network & The Transformation Group+ (TTG)

The Transformation Group+ (TTG) is a dedicated healthcare Managed Service Organization (MSO) and professional services firm. TTG’s team of healthcare specialists, analysts, and developers is united by a mission to strengthen healthcare operations through smart, reliable, and purpose‑driven technology. Our deep understanding of clinical and operational workflows allows us to build solutions that go beyond IT, helping providers deliver better care, improve outcomes, and work more efficiently.

MediSys HealthNetwork provides the financial foundation and long‑term stability for The Transformation Group+ (TTG). While your employment and benefits will be backed by MediSys — offering the job security — your day‑to‑day work will be with TTG, supporting a diverse portfolio of hospitals, clinics, and health networks.

Work location

Hybrid work schedule (3 days in office, 2 days remote) - first 90 days are on fully in office

If located outside of the NYC/Long Island area, fully remote options are available.

Travel may be required based upon client needs.

Job Description

The Transformation Group+ (TTG) is a healthcare‑specific Managed Services Organization (MSO) delivering high‑impact IT, security, and compliance services to provider organizations nationwide. We are seeking a Senior Information Security Director who can operate at the intersection of hands‑on engineering, strategic advisory, and leadership execution.

This role is responsible for assessing, implementing, and managing comprehensive security programs for healthcare clients—spanning technical controls, governance, risk, compliance, and incident response. You will also support TTG’s internal security posture, ensuring our own environment reflects the standards we deliver to clients.

The ideal candidate brings deep technical expertise, strong client‑facing communication skills, and the ability to translate complex security requirements into practical, scalable solutions.

Responsibilities

Client Advisory & Engagement

• Lead security assessments for prospective and existing clients, identifying gaps, risks, and improvement opportunities across infrastructure, applications, cloud environments, and organizational processes.
• Present findings and recommendations to technical and non‑technical stakeholders with clarity and confidence.
• Serve as a trusted advisor on security architecture, compliance requirements, and best‑practice frameworks relevant to healthcare organizations.

Security Engineering & Operations

• Implement, configure, and manage security controls across Active Directory, Azure, IAM, endpoint protection, network security, and cloud environments.
• Oversee or support Epic Security administration, access governance, and template/role design.
• Develop and execute vulnerability management processes, including scanning, remediation planning, and reporting.
• Support or lead incident response activities, including triage, containment, investigation, documentation, and breach notification coordination.

Governance, Risk & Compliance

• Conduct ongoing risk assessments, threat/vulnerability analyses, and control evaluations aligned with healthcare regulatory requirements (e.g., HIPAA, HITECH) and industry frameworks.
• Develop, maintain, and implement security policies, standards, and procedures for both TTG and client organizations.
• Support audit readiness and audit response activities for internal and client environments.
• Lead or contribute to Disaster Recovery and Business Continuity planning, testing, and program management.

Program Leadership & Continuous Improvement

• Design and oversee security program components such as monitoring, logging, SIEM use cases, DLP, identity governance, and access review processes.
• Drive continuous improvement initiatives across security operations, compliance workflows, and client service delivery.
• Deliver or coordinate security awareness training and promote a culture of security across TTG and client organizations.
• Collaborate with TTG leadership to ensure alignment between security strategy, operational execution, and client needs.

Qualifications

• 7+ years of experience in Information Security, with a blend of engineering, consulting, and program leadership responsibilities.
• Team player with strong collaboration skills, a positive attitude, and solution-oriented mindset.
• Demonstrated ability to communicate complex concepts to business stakeholders, and lead client-facing meetings, operating as a service provider to deliver value.
• Strong understanding of healthcare regulatory requirements and security frameworks (HIPAA, NIST CSF, CIS Controls, SOC 2, etc.).
• Hands‑on experience with IAM, Azure security, AD hardening, endpoint security, vulnerability management, and incident response.
• Experience with Epic Security.
• Industry‑standard certifications strongly preferred: CISSP, CISM, HCISPP, Security+, CEH, or equivalent.
• Compensation
• The compensation for this role includes a salary or contract range of $150,000–$230,000. Candidates may be hired as either W‑2 employees or 1099 contractors, depending on the role and mutual preference. Additional benefits and perks may also be available, depending on the position and employment terms.
• This range and total compensation reflect several factors, including skills, experience, training, certifications, and organizational needs.

6-12+ Month Contract Position

Location - Rosemont, IL / Remote (need to be available to be onsite 2-3 times a month)

Our client is looking to add a Sr. Scrum Master to their team that is a servant leader and coach for an agile team, who is responsible for optimizing the flow of stories and the value delivered by one or more pod/ scrum team.

Key responsibilities include coordinating and facilitating Scrum ceremonies, managing dependencies for the team, providing visibility into team delivery plans and progress, enabling continuous improvement within the team. The Scrum Master helps educate the team, ensuring that the agreed Agile process is being followed. They also help remove impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement.

Responsibilities:

• Ensure impediments are resolved quickly, the team follows their agreed-to team working agreements, and that there is a good relationship between the Product Owner(s) and the development team(s).

• Establish and ensure adherence to the Scrum framework and ceremonies, including Sprint Planning, Backlog Refinement, Daily Stand-up, Sprint Review and Sprint Retrospective.

• Help the team define team working agreements, like a Definition of Ready and Definition of Done, and enforces the agreements.

• Set up standard project metrics, product templates and processes and works with the team(s) to create the proper ceremonies and deliverables.

• Continuously strives towards more efficient and effective Scrum teams, resulting in higher and consistent velocities as well as better software quality.

• Clearly communicate with all stakeholders, including Product Owner and Team, manage risks and resolve impediments.

• Apply expert level knowledge of the software development life cycle to coach teams to flawless deployments to the production environment.

• Drive Scrum of Scrums to ensure dependencies are clearly understood and cross-team impediments are addressed.

• Understand the big picture as well as the details and complexities of technical and functional issues, driving them to resolution.

• Ensures the team has a healthy product and Sprint backlog (in collaboration with the PO).

Qualifications:

• 8 years of experience as Scrum Master and familiar with the adoption of Agile values, principles, framework, and practices.

• BA / BS in IT, statistics, computer science, mathematics, information management, business or a related field or equivalent experience.

• Microsoft Azure DevOps expertise.

• CSM, A-CSM, SAFe SM or CSP designation.

• Strong investigative, analytical skills.

• Interpersonal communication skills with the ability to work independently or as part of a team with both the Business and technology staff.

• Experience leading or participating in all Agile meetings including: sprint planning, sprint grooming, review, demo, stand-up, and retrospective sessions.

• Experience in all phases of product, software, and testing lifecycles.

• Clear and concise verbal and written communication skills.

• Curious, self-motivated, independent.

Preferred Qualifications:

• Extensive knowledge of several agile frameworks including SAFe and experience working in a SAFe environment

The anticipated hourly rate range for this position is ($65-70/hr). Actual hourly rate will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, retirement and/or other benefits are available after a waiting period.

About Liberty:

Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience —with safety and reliability at the forefront. We’ve built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education.

Overview:

Supports the Concrete Division and company established revenue goals by leading the cost estimation efforts for concrete related projects. Facilitates the project’s ability to increase profit margins while maintaining exceptional quality.

Duties & Responsibilities:

• Prepares estimates and issue proposals for concrete services after reviewing design documents, drawings, specifications, and completing quantity take-offs.
• Maintains strict adherence to company standards as related to estimating and project management.
• Organizes and properly distributes all construction documents in a timely and professional manner.
• Solicits and qualifies quotes with various vendors to obtain the most economical cost for supplies, equipment, and sub-contractor labor
• Attends de-scope meetings and reviews proposals.
• Solicits work from repeat clients as well as aid in the sales effort to bring in new business.
• Provides customer service and coordination throughout the duration of awarded projects for items such as scope, change orders, field coordination, progress billing, project close-out tasks, mentoring and training.
• Analyzes the success of projects upon completion and identifies methods and strategies for future estimating or execution improvement.
• Provides improvement recommendations to cost estimating procedures to reduce future discrepancies between estimated and actual costs.
• Identifies cost trends to assist management in cost reduction and process improvement efforts.
• Contributes to implementing standards and best practices aimed at increasing efficiency, productivity, and safety of all office and or field staff.
• Participates in the preparation of detailed concrete construction schedules.
• Plays a major role in pre-construction and constructability review planning activities for awarded projects as well as budgets.
• Tracks and organizes schedule durations and productions on all projects to develop historical data for future use.
• Performs other related duties as required or directed.

Qualifications:

• Bachelor’s Degree in Engineering, Architecture, Construction Management, or related field.
• Minimum of 5 years’ experience in commercial construction performing cost estimation of concrete construction projects.
• High degree of concrete construction knowledge and analytical skill.
• Proven ability to read and understand project plans and specifications
• Excellent verbal and written communication and interpersonal skills.
• Strong time management and organizational skills
• Proficiency with PC computers and software, including Microsoft Office, Sage Estimating, Digital Takeoff Programs, Bluebeam, OnScreen Takeoff, AutoCAD, Microsoft Project, and Timberline
• Advanced PC skills, specifically in a Windows environment, including collecting and analyzing data in Excel, and creating documents and preparing correspondence in Outlook and Word.
• Ability to effectively manage multiple projects and tasks, with an emphasis on thoroughness, attention to detail, and organizational skills.
• Ability to work in a fast-paced professional and team-oriented environment.

Working Conditions:

General office working conditions along with exposure to field operations. While performing the duties of this job the employee is regularly required to sit for long periods of time, talk and hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand, walk, and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend his/her time in an office environment with a quiet to moderate noise level and will also spend time job site walking.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level and spend additional time on the physical job site or construction trailer. Job site walking.

Disclaimer:

The Above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

At WorldTech IT, we offer flexibility, a sharp focus on our mission, and a culture where teammates are genuine, supportive, and truly passionate about their work.

I'm hiring an Executive Assistant who’s ready to become our superpower! The ideal candidate is a highly organized Type A standout who knows how to chase all tasks to successful completion. Someone with a unique blend of dedication and personality who loves diving in and lending a hand - from prestigious business tasks to playing office manager to coordinating personal tasks. While you may be helping with tasks for my leaders at times, this is very much a role dedicated to organizing and keeping my professional and (with a sprinkle of personal life) on track. Someday this can turn into a Chief of staff role, but that is not what this role is today.

We’re on an exciting journey, riding the wave of AI advancements, and I’m looking forward to sharing this incredible experience with you . While I will demand a lot for this role, I'm a very easy person to get along with - I'm very optimistic, and have a lot of empathy - but I'm also all business when it's time to be. I work a lot and it's going to take a very unique person to keep up with me and get to the point where they can be one-step ahead of me - anticipating what I'll need next. This position is not for the faint of heart - did I scare you away yet? If I did good, that was the point ;) If I didn't - keep reading.

Are you a highly organized, proactive, and detail-oriented Executive Assistant with experience? Are you passionate about making an impact by supporting at the highest level? But at the same time is not too proud to help with low level tasks a small company executive needs? Are you good at multi-tasking and anticipating what needs to be done? Are you Microsoft office skills super strong - namely outlook? If so, you might be the Executive Assistant I’m looking for - someone who can truly become my superpower by managing all the intricate details of both my professional and personal life.

Location: Austin, TX - East Side - 78702 - In-office

What You’ll Be Doing:

• Calendar Management: First point of contact for all calendar invites and seamlessly handle scheduling for a mix of personal and professional appointments prioritizing, negotiating, rescheduling, and streamlining meetings to maximize efficiency.
• Ongoing Meeting Coordination & New Outreaches: Set up meetings with team members, reports, and external partners, ensuring all prep materials are ready and follow-ups are tracked.
• Office Management: We have a small office on the East Side of Austin - you will be responsible for coordinating service workers and holding them accountable. You will have your own office, and coordinate lunch - we focus on healthy eating. Most times this just means getting folks lunch order for the day - 4 folks total usually work out of the Austin office.
• Personal Errands & Task Management: Assist with personal errands and arrangements, including travel coordination, dinner reservations, gifts, thank you cards, and coordinating family or personal events as needed.
• Project Coordination: Track key initiatives, follow up on deadlines, and ensure I'm making progress - keeping me updated and aligned.
• Document Preparation & Research: Prepare presentation materials, reports, and content. Conduct research or gather insights for upcoming projects or strategic decisions.
• Gatekeeper & Communication: Serve as a primary point of contact, maintaining professionalism while filtering communications and prioritizing engagements.
• Travel & Local Event Planning: Organize both domestic and international travel (not much international for now), including flights, accommodations, itineraries, and contingency planning - sometimes for other leads as well. Assist with organizing and running small local events when partners, employees, and or customers come into town.
• Social: Monitor and execute social tasks around my LinkedIn.

The Ideal Candidate Will Be:

• Austin-based or willing to re-locate. While I can be flexible at times, this is most definitely an in-person role.
• Very Strong written and verbal communication skills - it would help if you have a penchant for reading - at times I will be giving you a lot to read / research.
• Tech-savvy with deep experience in Microsoft Office, namely Outlook scheduling tools - have some must have tools you want me to use? Awesome, bring those ideas to the table. Bonus if you’ve worked with GAI, and tools like Monday & Salesforce.
• Discreet and Trustworthy, understanding the importance of confidentiality with both personal and business-related matters. Everything we do must be in confidence and are not subjects for stories to share with family and friends.
• A Problem Solver who anticipates needs and finds solutions proactively with a great attitude.
• Detail-Oriented and Organized, with excellent follow-through on tasks and the ability to manage multiple moving parts with ease. You will need an excellent memory to keep up with me and all the moving parts I call my life.
• Well Read, The ideal candidate is not only proactive and supportive but also well-read, with strong grammatical skills and a polished communication style that shines in every interaction.

Why Join Us?

• It might sound cliché, but this is truly a unique once in a lifetime opportunity to join a growing company you can help shape – not just work at.
• Opportunity to earn company shares - yes there will be chances to earn shares in the future.
• I value you and your development, I'll give you the tools you need to progress in your career including training. The stronger you are, the stronger we are.
• Competitive salary and great benefits package. Benefits include – 100% of the individuals health insurance paid (ie you're on the hook for dependents premiums but we cover your premiums 100%) – including dental & vision. Cell phone & Internet paid for, 100k life insurance (individual can increase), 3 business week of vacation, 3 flex days, ~10 company holidays. Best of the best peripherals – While the company supports PCs & Macs, Macs don't play the best with calendar mgmt and other office tools - you will need to be savvy with a PC & Windows for this to work.

This is a unique opportunity for someone eager to be instrumental in our journey and the essential support that keeps me and the executive team firing on all cylinders. If you're ready to be the backbone of everything I'm working to accomplish - I’d love to hear from you and share my story! I work hard and expect the same, but I believe in having fun along the way. While I set high standards, I’m generous with support and feedback, and I'm always seeking the best answer - not just my answer. I have deep empathy for the people I work with and am truly passionate about our vision and mission.

How to Apply?

Please submit your resume and a note detailing your experience, why you're the right fit for this role, and your professional aspirations.

The HR Manager ensures the integrity and efficiency of HR operations by managing compliance, audits, and compensation frameworks. This role administers performance review processes, benefits reconciliations, and supports investigations and lawsuits through documentation and reporting. The Specialist bridges compliance and operations to ensure HR processes align with state and federal law while supporting employee lifecycle activities.

Role and Responsibilities

• Partners with Finance on compensation benchmarking and merit review cycles to ensure equity and alignment with budgets

• Manages job architecture frameworks and Title Management program

• Administers performance review cycles and maintains compensation models and wage bands

• Prepares and reconciles employee benefit deductions, reimbursements, 401k contributions, and vendor payments

• Manages processing and documenting leaves of absence, including disability, CFRA, FMLA, and other programs

• Coordinates Harassment Prevention Trainings, prepares training packets and supports administration of compliance trainings

• Responsible for the planning of open enrollment meetings which includes coordination, expertise in benefits programs, education, compliance and data analysis of these events.

• Draft HR related newsletters, event communications, and employee announcements

• Maintains compliance with state and federal labor laws, workplace postings, and internal audits

• Manages offboarding and the administrative checklist for departing employees, including coordinating with IT to revoke system access, handling final payroll and benefits paperwork, and ensuring all company assets are returned

• Manages and maintains HR related Standard Operating Procedures (SOPs)

• Tracks and administers HR compliance reporting requirements and ensures filings are accurate and timely (EEO, CRD Pay Data, 1095’s, 5500’s, 401K Audit, 401K Discrimination Testing, etc.)

• Provides customer service and support for all employees

Qualifications/ Skills

• Bachelor’s degree in HR, Business, or related field preferred

• 3+ years of experience in HR operations, benefits administration, or compliance

• Strong knowledge of labor laws and compliance requirements

• Experience with compensation frameworks or HRIS systems preferred

• Proficient in Microsoft Office and OneDrive

• Strong analytical and organizational skills

• Bilingual Spanish a plus

*** No 3rd parties accepted

*** Must work onsite Pittsburg, PA

The Enterprise Architect would perform a crucial role in shaping the bank’s technology landscape by defining and governing enterprise-wide architecture standards, frameworks, and roadmaps. This role is strategic focused to ensure that technology investments are aligned with business strategy, regulatory requirements, and digital transformation goals across consumer, commercial, and corporate banking. The ideal candidate would bring in-depth expertise in enterprise architecture (full stack application design, development, implementation, and support with hybrid deployment approach (on-premises and cloud-native)), stakeholder engagement, and banking technology modernization that is critical for successful running, maintaining of secure and robust technology stack.

Key Responsibilities:

Develop and maintain enterprise architecture blueprints across applications, data, infrastructure, and security domains.

• Partner with leader to define and implement the enterprise architecture vision, strategy, and operating model tailored to banking business lines.
• Define framework for architecture standards for responsive design, accessibility, and cross-platform compatibility
• Align technology strategy with business capabilities, regulatory obligations, and operational priorities.
• Establish and Lead architecture governance processes, including review boards, standards enforcement, and solution alignment.
• Collaborate with business and IT leaders to evaluate and prioritize technology initiatives.
• Define reference architectures and reusable patterns for cloud, API, integration, and data platforms.
• Evaluate emerging technologies (e.g., biometrics, AI/ML, real-time payments) for strategic fit and innovation potential.
• Support modernization of legacy systems and migration to cloud/hybrid environments.
• Ensure architectural compliance with banking regulations (e.g., GLBA, FFIEC, SOX, BCBS 239).
• Mentor solution architects and technical leads across business units.

Required:

Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or related field.

• 10+ years of experience in full stack development and enterprise architecture, with at least 3 years of experience in enterprise architecture or solution architecture strategy in digital banking or fintech.
• Strong understanding of banking domains including core banking, lending, payments, digital channels, and risk.
• Expertise in architecture frameworks (e.g., TOGAF, Zachman) and modeling languages (e.g., ArchiMate, UML).
• Experience with cloud platforms (AWS, Azure, GCP), hybrid environments, and API ecosystems.
• Familiarity with enterprise architecture tools (e.g., LeanIX, Ardoq, MEGA, Sparx EA).

Preferred:

TOGAF, Azure Architect, AWS Architect or equivalent certification.

• Experience in digital transformation, cloud migration, or core banking modernization.
• Exposure to AI/ML applications, enterprise risk, cybersecurity, and data governance programs.
• Familiarity with agile and DevSecOps practices in regulated environments.

Role: GRC Engineer (OneTrust / NIST) - Mid

Location: Plano, Texas (Hybrid)

Duration: Long Term Contract

Description

We are seeking a hands‑on GRC Engineer & Risk Analytics professional who will implement and scale a NIST‑aligned control and risk framework in OneTrust while also conducting targeted risk and control assessments to validate design and operating effectiveness. Reporting to the TFSB CISO, you will connect process, data, and automation so department leaders can see—and reduce—risk in near‑real time through role‑based dashboards and scorecards. You’ll partner with Security Engineering, IT, Audit, and business control owners to streamline assessments, evidence collection, POA&M tracking, and reporting.

Focus split: approximately 70% OneTrust configuration, integrations, data modeling, and dashboards; approximately 30% targeted assessments and facilitation.

Module ownership on Day 1: OneTrust Integrated Risk Management (IRM) and Third‑Party Risk Management (TPRM).

What you’ll be doing:

Model the control framework in OneTrust: map NIST CSF and NIST 800‑53 control families, control objectives, test procedures, evidence types, and ownership.

Configure assessment templates (application/infrastructure, inherent/residual risk, third‑party due diligence, control attestations) with automated workflows, notifications, and approvals.

Stand up a POA&M lifecycle (defect creation, risk acceptance, due dates, escalations, verifications) and connect to tickets for remediation traceability.

Build role‑based dashboards and departmental scorecards that surface KRIs/KPIs (e.g., control coverage, overdue actions, risk heatmaps, SLA adherence).

Establish data taxonomy and metadata (assets, business processes, data classifications) aligned to controls and obligations to support consistent analytics.

Own the end‑to‑end third‑party risk workflow in OneTrust: inherent risk profiling, tiering, questionnaire selection, and residual risk calculation.

Design and maintain due‑diligence questionnaires and control attestations; streamline evidence collection and follow‑ups via automated reminders and SLAs.

Track remediation and POA&Ms for vendors; manage risk acceptances, exceptions, and expirations with clear ownership and timelines.

Publish vendor scorecards and portfolio‑level insights for department leaders; highlight concentration risk, critical suppliers, and overdue actions.

Integrate TPRM data with IRM objects (assets, processes, controls) to show end‑to‑end exposure and dependencies.

Integrate OneTrust with CMDB, Risk reporting platforms to auto‑enrich risks, controls, and assets.

Define data quality rules and reconciliation checks; implement connectors or API jobs to keep dashboards near‑real‑time and reduce manual evidence collection.

Partner with Analytics to publish curated Power BI datasets for executives and technical teams.

Conduct spot assessments and control testing to validate design and operating effectiveness and calibrate automation.

Translate FFIEC/GLBA/SOX and policy requirements into measurable controls and department‑owned obligations; document rationales and residual risk.

Facilitate remediation planning with control owners; track POA&Ms and risk acceptances to closure with clear RACI and deadlines.

Create playbooks, test scripts, and user guides; run enablement sessions for control owners and assessors to drive adoption.

What you’ll deliver in the first 6–12 months:

A fully modeled NIST-aligned control catalog in OneTrust IRM and TPRM, complete with owners, testing procedures, evidence, and mapped obligations.

3–5 data integrations operational (for instance, CMDB, Archer, Posture Management) enabling automated evidence and asset-to-control mapping.

Departmental scorecards along with an executive dashboard (showing trendlines, heatmaps, top risks, overdue actions, and risk reduction by department).

Enhanced assessment throughput with a reduced cycle time (targeting a 30–40% improvement from baseline).

Improved on-time completion of POA&M (targeting an increase of 20–30%) with a decrease in repeat findings through structured root-cause identification.

Published and operational governance framework artifacts (including a governance calendar, defined roles, training materials, and standard operating procedures).

Requirements:

• 5+ years hands‑on experience implementing/administering GRC platforms (OneTrust preferred; Archer/ServiceNow GRC acceptable with commitment to OneTrust ramp‑up).

• Working knowledge of NIST CSF and NIST 800‑53 and how to translate obligations into measurable controls and tests.

• Experience configuring questionnaires, workflows, object models, APIs, and building role‑based dashboards.

• Data skills in Power BI, SQL, or Python for data prep/transformations that feed analytics.

• Ability to tell the risk story—translate technical signal into business‑relevant insights for department leaders.

• Bachelor’s degree or equivalent practical experience.

Added bonus if you have:

• OneTrust GRC/IRM certifications; CRISC, CISA, or CISSP.

• Prior integrations with ServiceNow, Jira, SailPoint/IDP, Qualys/Tenable, or cloud platforms (AWS/Azure).

• Experience setting up control attestation/evidence automation and KRI/KPI scorecards across business units.

• Background in financial services or familiarity with FFIEC/GLBA/SOX supervisory expectations.

No 3rd party Candidates or 3rd Parties Direct Candidates Only W2

Systems Engineer & Desktop Support

• Managed and deployed laptops and desktops utilizing Microsoft Intune.
• Updated, Maintained and Monitored Intune with teammates as well ensuring all devices were updated.
• Administrator for Microsoft 365 including Microsoft Teams.
• Created and Updated Instructions for IT Team.
• Updated old IT documentation to be current to meet company standards.
• Created new documentation for several areas needed throughout IT for correct processes.
• Ensured all laptops/desktops throughout business were on correct VLANs.
• Maintained and updated SharePoint permissions for all employees.
• Actively supported requests from users with Active Directory.

Job Purpose:

Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure.  Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform.   

Duties & Responsibilities:

•    Serve as the first point of contact for customers needing technical assistance.   
•    Must work East Coast Market hours 
•    Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues  
•    Troubleshoot hardware, Windows 10, Windows 11 and application issues 
•    Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones  
•    Install and manage Spyware/Malware tools  
•    Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay  
•    Provide first level network support and troubleshooting for both wireless and wired configurations   
•    A basic understanding of Active Directory at the Organization Unit level   
•    Troubleshoot Cisco Phone systems / Video conference  
 

Requirements & Qualifications:

•    Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support. 
•    Experience with incident management/ticketing system like ServiceNow 
•    Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365 
•    Experience with System Center Configuration Manager/Endpoint Manager 
•    Experience with patch management and application deployment 
•    Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices  
•    Ability to thrive in a fast-paced environment and work effectively under pressure 
•    Experience providing ongoing support to C-suite executives 
•    Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred 
•    High school degree required; college degree strongly preferred 
•    Must be willing to get MS900 certification 

Important Notes:

• Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
• No phone calls please, the applicant will be contacted within two weeks if successful

About BTIG:

BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

Compensation: 

• BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
• The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. 

Disclaimer: