Framework Desktop Mainboard Case Jobs in Usa

7,271 positions found — Page 2

Desktop Support Analyst / Technical Support / EndUser Support
Salary not disclosed
Saint Petersburg 6 days ago
Desktop Support Analyst / Technical Support / EndUser Support Location: Onsite Hybrid work: 11 days insite in a month in office.

Training for first week will be onsite (no days at home that week, i.e.

first week) Note: Must be Authorized and willing to work on W2.

End User Support role, Desktop Support Skills.

Primary experience in a large scale environment is highly preferred.

Will prefer past experience with Windows 8/10 or 11.

Proficient in MS O365, Outlook, MS teams, and one drive, Exchange Online.

Will actively be touching each of these.

Software Installation and Support, Onboarding Users, PC Setups, and PC replacements, completing back-up and restores of data, and reinstalling software.

Need strong technical candidates with excellent commm skills and commitment to join asap.

Support, Desktop, Outlook, laptop, Technical, users
Not Specified
Desktop Support Manager
✦ New
🏢 Coforge
Salary not disclosed
Southfield, MI 1 day ago

Job Title: Desktop Support Manager

Skills: Level 1.5, Pix boot, SCCM/ Intune, Active Directory 360 issues, BitLocker, MFA & Google DUO, autopilot, People management

Experience: 15+ Years

Location: Southfield, Michigan, United States

Job Type: Fulltime


We at Coforge are hiring for Desktop Support Manager with the following skills:


  • Deskside associate Level 1.5 with experience in imaging, Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment etc.
  • Should have over 15+ years of experience in Deskside support.
  • Imaging using Pix boot, SCCM/ Intune.
  • Experience in resolving Active Directory 360 issues.
  • Experience with BitLocker, MFA & Google DUO.
  • Experience with autopilot.
  • Experience in resolving Level 1 / Level 2 password, access & general laptop issues.
  • Must have experience in supporting hybrid/Remote users in a large enterprise environment.
  • Graduation or equivalent degree is mandatory.
Not Specified
Desktop Publisher
Salary not disclosed
Columbus, OH 6 days ago

2nd SHIFT- 4PM-12:30AM

Desktop Publisher/Presentation Specialist

Contract to hire

HYBRID- 3 DAYS ONSITE/2 DAYS REMOTE (after 90 days)


***MUST WORK 2ND SHIFT-4:30PM-12:30AM, Must work onsite, 5 days a week for first 90 days, then move to Hybrid (3 days onsite/2 days remote).****

Our client is seeking a 2nd shift individual to help support their clients (mainly financial services/banking clients) in preparing PowerPoint decks as well as other Desktop Publishing duties. This role will not be creating new templates in PowerPoint but rather making updates to existing templates for presentation decks. In additional to this, duties could include changing out colors, logos, images, content, etc. as needed. Other work includes retouching of images, inputting photos or creating tables in Excel. Must have strong attention to detail to ensure content is formatting properly and presenting properly for both digital and print.


Responsibilities:

  • Utilize appropriate logs and/or tracking software for all presentation work
  • Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
  • Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client’s brand; intake and workflow coordination functions, as needed (will use PowerPoint frequently)
  • Use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction
  • Proficiency in using equipment/technology/software and hardware necessary to perform job functions
  • Communicate with team members, lead, supervisor or client on job or deadline concerns
  • Meet contracted deadlines for service delivery to our clients
  • Troubleshoot basic software or hardware problems

Qualifications:

  • Minimum (1) year presentations experience preferably in a legal, banking or large corporate environment
  • Skilled in the use MS Office software (Excel, PowerPoint, Visio as examples);
  • Familiar with other software programs for editing and/or creating documents; specifically, Adobe PDF & Creative Suite (Illustrator, Photoshop as examples)
  • Strong attention to detail; able to work on multiple projects simultaneously
  • Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests
  • Strong organizational skills needed
  • Ability to meet deadlines and complete all projects in a timely manner
  • Ability to handle sensitive and/or confidential documents and information
  • Ability to work both independently and collaboratively as part of a team
  • Ability to work in a fast-paced environment
  • Ability to communicate professionally both verbally and in writing
Not Specified
Case Manager-ABQ
$62,400 to $95,306 per year
Albuquerque, NM 5 days ago

Location Address:

5901 Harper Dr NE
Albuquerque, NM 87109-3587

Compensation Pay Range:

Minimum Offer $62,400.00
Maximum Offer $95,305.60

Summary:

Build your Career. Make a Difference. Presbyterian is hiring an RN Case Manager for the Employee Health Clinic at Northside. The Case Manager independently facilitates care of individual clients with application to identified populations using assessment, care planning, implementations, coordination, monitoring and evaluation for cost effective and quality outcomes

How you grow, learn and thrive matters here.
• Educational and career development options, including tuition and certification reimbursement, scholarship opportunities
• Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern)
• Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)
• Malpractice liability insurance
• Loan forgiveness through the New Mexico Higher Education Department
• EPIC electronic charting system



Type of Opportunity: Full time
FTE: 1.00
Job Exempt: Yes
Work Shift: Days (United States of America)

Responsibilities:

  • Identifies cases appropriate for case management. Educates providers and other PHS/PHP departments on case management services. Screens new referrals for case management appropriateness.
  • Conducts in-depth assessment which includes, but is not limited to, psychosocial, physical, medical, environmental and financial parameters. Advocates for members in caseload
  • Identifies cases appropriate for case management. Educates providers and other PHS/PHP departments on case management services. Screens new referrals for case management appropriateness.
  • Conducts in-depth assessment which includes, but is not limited to, psychosocial, physical, medical, environmental and financial parameters. Advocates for members in caseload.
  • Formulates, implements, coordinates, monitors, and evaluates strategies for patients and families collaboratively with members, families and health care teams. Develops, documents and implements plans which provide appropriate resources to address social, physical, mental, emotional, spiritual and supportive needs.
  • Actively participates in the development of clinical guidelines and pathways and incorporates processes into the role of case managers.
  • Educates providers on health management strategies which can reduce need for one-on-one case management services. Educate physicians, nurses, ancillary support staff, patients, and families regarding case management role.
  • Refers patients to appropriate inpatient, outpatient, and community resources.
  • Promotes the appropriate use of clinical and financial resources in order to improve the quality of care and patient satisfaction. Collect clinical path variance data that indicate potential areas for improvement of case and services provided within the system. Generates reports, which demonstrate efficacy through direct cost-savings and outcome measures.
  • Complies with Case management Society of America Standards for Case Management Practice and with CCMC code of Professional Conduct for Case Managers.
  • Performs other functions as required.

Qualifications:

*Associates Degree in Nursing

*State of New Mexico or Compact State Nursing License

*BLS certification REQUIRED at at time or hire

*Five years of experience in clinical nursing with a minimum of three to five in case management, utilization management, quality assurance, home care, community health, or occupational health.

*CCM certification within 3 years of hire. 

*Employee Health experience preferred. 

We're all about well-being, starting with yours.
Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more.

Learn more about our employee benefits.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.


AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services
permanent
Registered Nurse RN Case Manager
Salary not disclosed
Brownsville, TX 4 days ago
Introduction

Do you currently have an opportunity to make a real impact with your work? With over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Valley Regional Medical Center have the opportunity to make a real impact. As a(an) Registered Nurse RN Case Manager you can be a part of change.

Benefits

Valley Regional Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

It is an exciting time to be a nurse at HCA Healthcare! Come unlock your career potential and see how rewarding it can be to reach your personal and professional goals. Help to advance the practice of nursing and improve positive outcomes for your patients as a (an) Registered Nurse RN Case Manager. We want your knowledge and expertise!

Job Summary and Qualifications

We are seeking a RN Case Managerfor our facility to ensure that we continue to provide all patients with high quality, efficient care. We are an amazing team that works hard to support each other, and we are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now!

What You Will Do In Your Role:

  • You will be responsible for promoting patient-centered care by coordinating all aspects of hospital-based case management for his/her assigned area of responsibility in alignment with the goals of the Case Management Department
  • You will be accountable for the overall day-to-day oversight and management of the case management program including coordination, supervision, and administrative oversight of the case management team
  • You will function as an expert clinical practitioner, case management subject-matter expert, resource, advisor and leader for the members of the case management team
  • You will supervise and monitor professional and support staff and ensures that effective care coordination and case management practices are consistent with hospital policies, and applicable regulations and guidelines
  • You will coordinate activities that promote quality outcomes and patient throughput while supporting a balance of optimal care and appropriate resource utilization
What qualifications you will need:
  • Basic Cardiac Life Support must be obtained within 30 days of employment start date
  • (RN) Registered Nurse
  • Masters Degree, or Bachelors Degree, or Associate Degree
  • 3+ years of RN experience in an acute care setting
  • Case Management experience preferred

Founded as Valley Community Hospital in 1975, Valley Regional Medical Center proudly serves Brownsville, TX and the surrounding communities in the Rio Grande Valley. Valley Regional Medical Center is a licensed 215+ bed facility with over 200 physicians representing 25+ specialties. From emergency medicine, to diagnostic imaging services, and caring for newborn babies, Valley Regional Medical Center is the hospital that families count on when they are looking for quality healthcare close to home. We are a designated Advanced Level III Trauma Center and an Advanced Primary Stroke Center. Our Heart and Vascular services include a full-range of cardiac services including minimally invasive and open-heart surgery, cardiac cath lab, heart imaging services and more. Our women’s department includes labor, delivery and recovery in a home-like setting. We also have a C-section operating room on standby 24 hours a day and a Level III Neonatal Intensive Care Unit equipped with specially trained staff. Innovation and an unwavering commitment to patient care are the cornerstones of our hospital. Come experience our family centered culture at Valley Regional.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that leverages our size to make a real impact in our industry! Our Talent Acquisition team is reviewing applications for our Registered Nurse RN Case Manager opening. Submit your application today and help advance the practice of nursing.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Not Specified
Manager, Registered Nurse Case Manager
✦ New
Salary not disclosed
Houston, TX 5 hours ago

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The Manager of Case Management is responsible and accountable to assist the Director of Case Management in the implementation of the case management program at the local level. The components/roles of the inpatient case management program consist of the following: Care Facilitation, Utilization Management, Case Management and Discharge Planning.

The Manager is responsible for coordinating the use systems and processes for care/utilization management at the hospital level. In addition, the Manager is responsible for to assist the Director in managing the department’s activities related to discharge planning and clinical quality improvement. The Manager coordinates day to day departmental operations and the use of hospital resources appropriately and effectively. The Manager participates in the collection, analysis and reporting of financial and quality data related to utilization management, quality improvement and performance improvement.Job Description

Minimum Qualifications

Education: Bachelors of Science in Nursing OR Social Work (BSW). Master’s degree preferred*

*Note: effective March 1, 2019 and going forward, these are the minimum qualifications for this role; incumbents hired before March 1, 2019 may have commensurate experience in lieu of BSN.

Licenses/Certifications:

  • Current and valid license to practice as a Registered Nurse in the state of Texas or

  • Licensed Master Social Worker (LMSW) required, LCSW preferred

  • Case Manager Certification required

Experience/ Knowledge/ Skills:

  • Minimum five (5) years experience in utilization management, case management, discharge planning or other cost/quality management program

  • Three (3) years of experience in hospital-based nursing or social work

  • Three (3) years of demonstrated leadership experience

  • Knowledge of leading practice in clinical care and payor requirements

  • Self-motivated, proven communication skills, assertive

  • Background in business planning, and targeted outcomes

  • Working knowledge of managed care, inpatient, outpatient, and the home health continuum, as well as utilization management and case management

  • Working knowledge of the concepts associated with Performance Improvement

  • Demonstrated effective working relationship with physicians

  • Ability to work collaboratively with health care professionals at all levels to achieve established goals and improve quality outcomes

  • Effective oral and written communication skills

Principal Accountabilities

  • Assists in supervising and managing all aspects of the local level program.

  • Supports growth and development of the case management program consistent with enterprise wide philosophy and in response to the dynamic nature of the health care environment through benchmarking for best practices, networking, quality management, and other activities as needed.

  • Responsible for coordinating day to day operations of the program at the unit level.

  • Assists in identifying and achieving optimal targeted financial outcomes via the inpatient case management process.

  • Participates in departmental personnel functions (hiring, firing, etc.) in conjunction with the Director of Case Management.

  • Provides input to annual and interim performance appraisal reviews for the professional and non-professional staff in department.

  • Acts as liaison to facilitate communication and collaboration between all care partners (physicians, hospitalists, community care managers, nurses, community resources, etc.)

  • Responsible for leading a high performance team of “system thinkers” who incorporate leadership principles and vision in performing the functions of case management.

  • Uses data to drive decisions, plan, and implement performance improvement strategies for case management.

  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.

  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

  • Other duties as assigned.

permanent
Manager of Case Manager
✦ New
🏢 Memorial Hermann Health System
Salary not disclosed
Houston, TX 5 hours ago

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The Manager of Case Management is responsible and accountable to assist the Director of Case Management in the implementation of the case management program at the local level. The components/roles of the inpatient case management program consist of the following: Care Facilitation, Utilization Management, Case Management and Discharge Planning.

The Manager is responsible for coordinating the use systems and processes for care/utilization management at the hospital level. In addition, the Manager is responsible for to assist the Director in managing the department’s activities related to discharge planning and clinical quality improvement. The Manager coordinates day to day departmental operations and the use of hospital resources appropriately and effectively. The Manager participates in the collection, analysis and reporting of financial and quality data related to utilization management, quality improvement and performance improvement.Job Description

Minimum Qualifications

Education: Bachelors of Science in Nursing OR Social Work (BSW). Master’s degree preferred*

*Note: effective March 1, 2019 and going forward, these are the minimum qualifications for this role; incumbents hired before March 1, 2019 may have commensurate experience in lieu of BSN.

Licenses/Certifications:

  • Current and valid license to practice as a Registered Nurse in the state of Texas or

  • Licensed Master Social Worker (LMSW) required, LCSW preferred.

  • Case Manager Certification required.

Experience/ Knowledge/ Skills:

  • Minimum five (5) years experience in utilization management, case management, discharge planning or other cost/quality management program.

  • Three (3) years of experience in hospital-based nursing or social work.

  • Three (3) years of demonstrated leadership experience.

  • Knowledge of leading practice in clinical care and payor requirements.

  • Self-motivated, proven communication skills, assertive.

  • Background in business planning, and targeted outcomes.

  • Working knowledge of managed care, inpatient, outpatient, and the home health continuum, as well as utilization management and case management.

  • Working knowledge of the concepts associated with Performance Improvement.

  • Demonstrated effective working relationship with physicians.

  • Ability to work collaboratively with health care professionals at all levels to achieve established goals and improve quality outcomes.

  • Effective oral and written communication skills.

Principal Accountabilities

  • Assists in supervising and managing all aspects of the local level program.

  • Supports growth and development of the case management program consistent with enterprise wide philosophy and in response to the dynamic nature of the health care environment through benchmarking for best practices, networking, quality management, and other activities as needed.

  • Responsible for coordinating day to day operations of the program at the unit level.

  • Assists in identifying and achieving optimal targeted financial outcomes via the inpatient case management process.

  • Participates in departmental personnel functions (hiring, firing, etc.) in conjunction with the Director of Case Management.

  • Provides input to annual and interim performance appraisal reviews for the professional and non-professional staff in department.

  • Acts as liaison to facilitate communication and collaboration between all care partners (physicians, hospitalists, community care managers, nurses, community resources, etc.).

  • Responsible for leading a high performance team of “system thinkers” who incorporate leadership principles and vision in performing the functions of case management.

  • Uses data to drive decisions, plan, and implement performance improvement strategies for case management.

  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.

  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

  • Other duties as assigned.

permanent
Manager, Case Manager
✦ New
🏢 Memorial Hermann Health System
Salary not disclosed
Houston, TX 5 hours ago

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The Manager of Case Management is responsible and accountable to assist the Director of Case Management in the implementation of the case management program at the local level. The components/roles of the inpatient case management program consist of the following: Care Facilitation, Utilization Management, Case Management and Discharge Planning.

The Manager is responsible for coordinating the use systems and processes for care/utilization management at the hospital level. In addition, the Manager is responsible for to assist the Director in managing the department’s activities related to discharge planning and clinical quality improvement. The Manager coordinates day to day departmental operations and the use of hospital resources appropriately and effectively. The Manager participates in the collection, analysis and reporting of financial and quality data related to utilization management, quality improvement and performance improvement.Job Description

Minimum Qualifications

Education: Bachelors of Science in Nursing OR Social Work (BSW). Master’s degree preferred*

*Note: effective March 1, 2019 and going forward, these are the minimum qualifications for this role; incumbents hired before March 1, 2019 may have commensurate experience in lieu of BSN.

Licenses/Certifications:

  • Current and valid license to practice as a Registered Nurse in the state of Texas or

  • Licensed Master Social Worker (LMSW) required, LCSW preferred

  • Case Manager Certification required

Experience/ Knowledge/ Skills:

  • Minimum five (5) years experience in utilization management, case management, discharge planning or other cost/quality management program

  • Three (3) years of experience in hospital-based nursing or social work

  • Three (3) years of demonstrated leadership experience

  • Knowledge of leading practice in clinical care and payor requirements

  • Self-motivated, proven communication skills, assertive

  • Background in business planning, and targeted outcomes

  • Working knowledge of managed care, inpatient, outpatient, and the home health continuum, as well as utilization management and case management

  • Working knowledge of the concepts associated with Performance Improvement

  • Demonstrated effective working relationship with physicians

  • Ability to work collaboratively with health care professionals at all levels to achieve established goals and improve quality outcomes

  • Effective oral and written communication skills

Principal Accountabilities

  • Assists in supervising and managing all aspects of the local level program.

  • Supports growth and development of the case management program consistent with enterprise wide philosophy and in response to the dynamic nature of the health care environment through benchmarking for best practices, networking, quality management, and other activities as needed.

  • Responsible for coordinating day to day operations of the program at the unit level.

  • Assists in identifying and achieving optimal targeted financial outcomes via the inpatient case management process.

  • Participates in departmental personnel functions (hiring, firing, etc.) in conjunction with the Director of Case Management.

  • Provides input to annual and interim performance appraisal reviews for the professional and non-professional staff in department.

  • Acts as liaison to facilitate communication and collaboration between all care partners (physicians, hospitalists, community care managers, nurses, community resources, etc.)

  • Responsible for leading a high performance team of “system thinkers” who incorporate leadership principles and vision in performing the functions of case management.

  • Uses data to drive decisions, plan, and implement performance improvement strategies for case management.

  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.

  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

  • Other duties as assigned.

permanent
Manager, RN Case Manager
✦ New
🏢 Memorial Hermann Health System
Salary not disclosed
Houston, TX 5 hours ago

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The Manager of Case Management is responsible and accountable to assist the Director of Case Management in the implementation of the case management program at the local level. The components/roles of the inpatient case management program consist of the following: Care Facilitation, Utilization Management, Case Management and Discharge Planning.

The Manager is responsible for coordinating the use systems and processes for care/utilization management at the hospital level. In addition, the Manager is responsible for to assist the Director in managing the department’s activities related to discharge planning and clinical quality improvement. The Manager coordinates day to day departmental operations and the use of hospital resources appropriately and effectively. The Manager participates in the collection, analysis and reporting of financial and quality data related to utilization management, quality improvement and performance improvement.Job Description

Minimum Qualifications

Education: Bachelors of Science in Nursing OR Social Work (BSW). Master’s degree preferred*

*Note: effective March 1, 2019 and going forward, these are the minimum qualifications for this role; incumbents hired before March 1, 2019 may have commensurate experience in lieu of BSN.

Licenses/Certifications:

  • Current and valid license to practice as a Registered Nurse in the state of Texas or

  • Licensed Master Social Worker (LMSW) required, LCSW preferred.

  • Case Manager Certification required.

Experience/ Knowledge/ Skills:

  • Minimum five (5) years experience in utilization management, case management, discharge planning or other cost/quality management program.

  • Three (3) years of experience in hospital-based nursing or social work.

  • Three (3) years of demonstrated leadership experience.

  • Knowledge of leading practice in clinical care and payor requirements.

  • Self-motivated, proven communication skills, assertive.

  • Background in business planning, and targeted outcomes.

  • Working knowledge of managed care, inpatient, outpatient, and the home health continuum, as well as utilization management and case management.

  • Working knowledge of the concepts associated with Performance Improvement.

  • Demonstrated effective working relationship with physicians.

  • Ability to work collaboratively with health care professionals at all levels to achieve established goals and improve quality outcomes.

  • Effective oral and written communication skills.

Principal Accountabilities

  • Assists in supervising and managing all aspects of the local level program.

  • Supports growth and development of the case management program consistent with enterprise wide philosophy and in response to the dynamic nature of the health care environment through benchmarking for best practices, networking, quality management, and other activities as needed.

  • Responsible for coordinating day to day operations of the program at the unit level.

  • Assists in identifying and achieving optimal targeted financial outcomes via the inpatient case management process.

  • Participates in departmental personnel functions (hiring, firing, etc.) in conjunction with the Director of Case Management.

  • Provides input to annual and interim performance appraisal reviews for the professional and non-professional staff in department.

  • Acts as liaison to facilitate communication and collaboration between all care partners (physicians, hospitalists, community care managers, nurses, community resources, etc.).

  • Responsible for leading a high performance team of “system thinkers” who incorporate leadership principles and vision in performing the functions of case management.

  • Uses data to drive decisions, plan, and implement performance improvement strategies for case management.

  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.

  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

  • Other duties as assigned.

permanent
Clinical Case Manager – Hybrid (Illinois)-167888
Salary not disclosed
Chicago, Hybrid 3 days ago
Job Title: Clinical Case Manager II (ICM CCM) – Hybrid-167888 Location: Illinois (Candidates may reside anywhere in Illinois; hybrid role with occasional local member visits as needed) Pay: $35.87 per hour Schedule: Monday – Friday | 8:00 AM – 5:00 PM CST Overview We are seeking a Clinical Case Manager II to join a leading healthcare organization supporting members enrolled in Medicare and Medicaid.

This hybrid role allows candidates to work primarily from home while completing occasional in-person member visits in their local area as needed.

As part of the Integrated Care Management (ICM) team, the Case Manager works with members who have complex health and social needs.

Through collaboration, the Case Manager helps coordinate services and advocate for appropriate care to improve health outcomes and promote cost-effective care solutions.

Key Responsibilities Conduct comprehensive assessments of members’ health, social, and care coordination needs.

Develop and implement individualized case management plans based on member needs, benefit plans, and available resources.

Collaborate with members, healthcare providers, and community organizations to coordinate services and support care plans.

Apply clinical guidelines, policies, and regulatory standards to ensure appropriate benefit utilization and care management.

Utilize clinical tools and data review to evaluate member eligibility and determine appropriate care strategies.

Advocate for members by identifying resources and coordinating services to address medical and social determinants of health.

Maintain accurate documentation while navigating multiple systems and case management platforms.

Participate in care management and quality management processes in compliance with regulatory and accreditation standards.

Caseload Information Telephonic/Hybrid Case Managers: Caseloads typically range from 250–500 members , depending on stratification and complexity of member needs.

Field-Based Case Managers: Caseloads typically range from 30–100 members , depending on market needs and complexity.

Required Skills & Qualifications Active, unrestricted Illinois license required: RN, LCSW, or LCPC.

Minimum 3–5 years of clinical experience required.

2–3 years of care management, discharge planning, or home health coordination experience preferred.

Experience working with case management processes and care coordination programs preferred.

Experience with Illinois waiver services preferred.

Ability to work independently in a remote/home-based environment while collaborating with teams virtually.

Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and ability to navigate multiple systems.

Education Active Illinois licensure required as one of the following: Registered Nurse (RN) Licensed Clinical Social Worker (LCSW) Licensed Clinical Professional Counselor (LCPC) Keywords: case management, care coordination, discharge planning, RN case manager, LCSW case manager, LCPC case manager, managed care, Medicare, Medicaid, integrated care management, telephonic case management, hybrid case manager, population health, healthcare coordination, care management
Remote working/work at home options are available for this role.
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