Formlabs 3d Printer Jobs in Usa

Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspections and risk control services to support our clients' underwriting processes. EXL's consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. Description

EXL Risk Control is looking for self-directed independent contractors who possess excellent

communication skills, computer proficiency, and a commitment to meeting client quality and

timeliness standards. You will work from your own home or office, and service onsite

survey/inspection assignments in the Durango, CO area, and other locations within approximately 45 miles of Durango.

Responsibilities

You will be responsible for scheduling on-site surveys and providing risk control reports to

insurance industry clients. These reports contain information necessary to underwrite a

commercial insurance policy and may include recommendations to control and/or correct

potential loss producing conditions associated with that policy. You will be expected to

manage assignments you accept, successfully secure customer appointments within a

local territory and complete work assignments on time.

Our Risk Control Inspectors evaluate businesses behind the scenes to identify hazards and

improve safety, mitigating risks for our insurance company clients. The type of businesses

we survey are commercial operations, including retail, restaurants, hotels, apartments,

construction jobsites, churches, schools, etc. Most surveys are focused on assessing the

business for Property and General Liability coverage, but we also service other commercial

insurance lines of business including Workers Compensation, Auto/Fleet, Products Liability,

Inland Marine and Builders Risk.

Qualifications

Preferred experience in commercial insurance, real estate, inspection, construction, claim,

loss control, underwriting, and/or fire and safety experience is a plus, but all interested

candidates are encouraged to submit their qualifications. In lieu of experience, we can refer

you to a 15-hour online certification option to qualify you. Fees are negotiable depending on

experience and the unique aspects of selected jobs.

Tools or Items You Must Provide:

• Digital camera or tablet
• Computer
• Printer
• High speed internet access
• Reliable vehicle
• Measuring device such as a laser, 100 ft. tape, or measuring wheel
• Auto and General Liability Insurance

All interested candidates are encouraged to apply.

Company Overview

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium's unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.

What We're Looking For:

If you are experienced in designing and optimizing communications solutions, particularly within VoIP, wireless, and cloud-based systems, and have a proven track record of collaborating with partners and customers, then you will be excited about the Principal Government Solutions Engineer opening with Iridium on our U.S. Government Team. As a Principal Government Solutions Engineer, you'll be responsible for managing multiple activities and projects, including collaborating with cross-functional teams to develop innovative communication solutions and ensure alignment with Iridium's initiatives. In this role, you will focus primarily on advising clients and partners, integrating emerging technologies, and delivering scalable, cost-effective solutions that meet the unique needs of government customers. You will thrive in this role if you have strong problem-solving skills, a customer-centric approach, and the ability to translate technical requirements into practical applications while proactively driving project success.

Active Top Secret (TS) security clearance required; TS/SCI strongly preferred. Candidates with an active TS clearance must be eligible and willing to obtain SCI access. (A U.S. Security Clearance that has been active in the past 24 months is considered active).

What You'll Do:

• Architect mission-focused solutions that integrate Iridium Mobile Satellite Services (voice, data, and IoT) with tactical radios, network infrastructure, mission applications, and cloud platforms to meet U.S. Government requirements for operations, cybersecurity, resiliency, and interoperability.
• Work directly with government agencies, partners, and internal cross-functional teams to understand requirements, propose solutions, and ensure alignment with Iridium's initiatives
• Identify and integrate innovative technologies into existing systems to enhance efficiency, scalability, and cost-effectiveness
• Serve as a technical advisor, providing guidance on system capabilities, troubleshooting complex issues, and ensuring optimal system performance
• Lead and coordinate multiple projects simultaneously, ensuring timely delivery, adherence to technical specifications, and alignment with client objectives
• Foster strong relationships with government clients, deliver technical presentations, and provide training to ensure effective use of Iridium solutions
• Deliver clear, persuasive presentations of technical solutions and recommendations to customers in one-on-one meetings, briefings, and large conference settings, tailoring content to both technical and executive audiences
• Monitor industry trends, gather feedback from stakeholders, and recommend process improvements to enhance the overall performance and value of Iridium's solutions

What You'll Need to Succeed:

• Bachelor's degree in Business, Engineering, or related field OR equivalent relevant experience in lieu of degree
• 10+ years of relevant experience in the satellite or military communications industry
• Excellent communication skills, with the ability to convey products, deliverables, analyses, and/or issues clearly and confidently, and recognize and adapt to different communication techniques
• Comfortable speaking in front of audiences (small working groups and at industry conferences)
• Can easily build meaningful relationships with others, including senior leadership outside of your own department, and is comfortable providing constructive feedback to your team members and management
• Ability to support relationships and network internally and externally to facilitate business objectives
• Be able to analyze a situation or problem, generate effective solutions, and see those solutions through to completion
• Must possess the creativity and resourcefulness needed to make reliable decisions and determine methods on new assignments
• Can thrive in a dynamic environment by handling multiple tasks and managing shifting priorities
• Be proactive in sharing knowledge you've learned with others

Things That Would be Great if You Brought to the Table:

• Prior military, DoD (Department of Defense) civilian, or DoD contractor experience
• Knowledge of Iridium call processing, gateway architecture, and Space Vehicle (SV) interactions

We'll also need you to:

• Be able to travel up to 30%
• Be a US Citizen

Work Environment:

This position primarily works in an office setting and is largely sedentary with the majority of the position working with a computer. The role typically requires the use of basic office equipment such as a phone, video, computer, keyboard, mouse, and printer.

Iridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.

Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspections and risk control services to support our clients' underwriting processes. EXL's consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. Description

EXL Risk Control is looking for self-directed independent contractors who possess excellent

communication skills, computer proficiency, and a commitment to meeting client quality and

timeliness standards. You will work from your own home or office, and service onsite

survey/inspection assignments in the Columbia, SC area, and other locations within approximately 100 miles of Columbia.

Responsibilities

You will be responsible for scheduling on-site surveys and providing risk control reports to

insurance industry clients. These reports contain information necessary to underwrite a

commercial insurance policy and may include recommendations to control and/or correct

potential loss producing conditions associated with that policy. You will be expected to

manage assignments you accept, successfully secure customer appointments within a

local territory and complete work assignments on time.

Our Risk Control Inspectors evaluate businesses behind the scenes to identify hazards and

improve safety, mitigating risks for our insurance company clients. The type of businesses

we survey are commercial operations, including retail, restaurants, hotels, apartments,

construction jobsites, churches, schools, etc. Most surveys are focused on assessing the

business for Property and General Liability coverage, but we also service other commercial

insurance lines of business including Workers Compensation, Auto/Fleet, Products Liability,

Inland Marine and Builders Risk.

Qualifications

Preferred experience in commercial insurance, real estate, inspection, construction, claim,

loss control, underwriting, and/or fire and safety experience is a plus, but all interested

candidates are encouraged to submit their qualifications. In lieu of experience, we can refer

you to a 15-hour online certification option to qualify you. Fees are negotiable depending on

experience and the unique aspects of selected jobs.

Tools or Items You Must Provide:

• Digital camera or tablet
• Computer
• Printer
• High speed internet access
• Reliable vehicle
• Measuring device such as a laser, 100 ft. tape, or measuring wheel
• Auto and General Liability Insurance

All interested candidates are encouraged to apply.

Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspections and risk control services to support our clients' underwriting processes. EXL's consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. Description

EXL Risk Control is looking for self-directed independent contractors who possess excellent

communication skills, computer proficiency, and a commitment to meeting client quality and

timeliness standards. You will work from your own home or office, and service onsite

survey/inspection assignments in the Williamsburg, NY area, and other locations within approximately 5 miles of Williamsburg.

Responsibilities

You will be responsible for scheduling on-site surveys and providing risk control reports to

insurance industry clients. These reports contain information necessary to underwrite a

commercial insurance policy and may include recommendations to control and/or correct

potential loss producing conditions associated with that policy. You will be expected to

manage assignments you accept, successfully secure customer appointments within a

local territory and complete work assignments on time.

Our Risk Control Inspectors evaluate businesses behind the scenes to identify hazards and

improve safety, mitigating risks for our insurance company clients. The type of businesses

we survey are commercial operations, including retail, restaurants, hotels, apartments,

construction jobsites, churches, schools, etc. Most surveys are focused on assessing the

business for Property and General Liability coverage, but we also service other commercial

insurance lines of business including Workers Compensation, Auto/Fleet, Products Liability,

Inland Marine and Builders Risk.

Qualifications

Preferred experience in commercial insurance, real estate, inspection, construction, claim,

loss control, underwriting, and/or fire and safety experience is a plus, but all interested

candidates are encouraged to submit their qualifications. In lieu of experience, we can refer

you to a 15-hour online certification option to qualify you. Fees are negotiable depending on

experience and the unique aspects of selected jobs.

Tools or Items You Must Provide:

• Digital camera or tablet
• Computer
• Printer
• High speed internet access
• Reliable vehicle
• Measuring device such as a laser, 100 ft. tape, or measuring wheel
• Auto and General Liability Insurance

All interested candidates are encouraged to apply.

Job Title: Applications Engineer

Location: Charlotte, NC

Job Type: Direct Hire – Fulltime

Summary

The Applications Engineer will support CNC machining operations through advanced programming, process optimization, and technical application development using Siemens NX. The ideal candidate will have strong hands – on experience with CNC machines and verification

systems such as Vericut, ensuring accuracy, efficiency, and high-quality mold production.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. The individual will need to work 6:30 am – 4:00pm.

Key Responsibilities

• Develop, modify, and optimize CNC programs using Siemens NX (CAM) for tire mold components including sidewalls, tread rings, segments, plates, and related tooling.

• Support both New Mold machining processes.

• Create and validate CNC toolpaths, machining strategies, and post-processing solutions within NX CAM.

• Customize and configure NX environments, including templates, libraries, and best practices to improve efficiency.

• Troubleshoot design and manufacturing issues related to CAD/CAM workflows and propose effective solutions.

• Utilize Vericut or similar verification software to simulate and validate CNC programs to prevent collisions and reduce machine downtime.

• Collaborate with CNC machinists, programmers, and engineering teams to improve manufacturability and production flow.

• Analyze machining processes to reduce cycle times and improve tool life.

• Provide technical troubleshooting support for machining issues on the shop floor.

• Assist in fixture design, tooling selection, and process standardization.

• Maintain accurate documentation of programs, revisions, and engineering changes.

• Support ERP and planning systems as related to machining workflows.

• Ensure compliance with quality and safety standards (ISO 9001 preferred; ISO 45001 knowledge a plus).

• Stay current with new Siemens NX releases and participate in continuous improvement initiative to enhance design automation, standardization, and manufacturing efficiency.

Required Qualifications

• Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, or related field (or equivalent work experience).

• 3–5 years of experience in CNC programming and machining within a manufacturing environment.

• Advanced proficiency in Siemens NX (CAM).

• Strong understanding of multi-axis CNC machines (3-axis, 4-axis, and 5-axis preferred).

• Experience working with tire molds or similar complex tooling.

• Strong understanding of G-code and machining strategies.

• Ability to read and interpret engineering drawings and GD&T.

• Hands-on troubleshooting experience on CNC equipment.

Preferred Qualifications

• Experience using Vericut for CNC program simulation and verification.

• Experience in tire mold manufacturing or precision tooling industry.

• Familiarity with ERP systems and digital manufacturing integration.

• Knowledge of process improvement methodologies.

• Experience supporting ISO-certified manufacturing environments.

Essential Functions

• Develop, test, and maintain NX Open programs, macros, and automation scripts to support tire mold design and engineering workflows.

• Write, modify, and optimize G-code programs for CNC machining of tire molds..

• Automate repetitive design and machining tasks within Siemens NX to improve efficiency and accuracy.

• Troubleshoot and resolve issues with NX automation tools and G-code programs

• Maintain documentation for all software tools, scripts, and machining instructions.

• Ensure all coding and machining processes comply with internal quality standards and ISO 9001/45001 requirements.

• Provide technical support, training, and guidance to team members on the use of automated tools and machining programs.

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer.

Work Environment

• Professional office environment.

• Climate-controlled workspace.

• Prolonged periods of sitting at a desk and working on a computer.

• Regular use of standard office equipment (computer, phone, printer, etc.).

• Standard business hours in an office setting, occasional overtime work based on job complexity and schedule.

• Low to moderate noise levels.

• Minimal exposure to physical hazards.

Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspections and risk control services to support our clients' underwriting processes. EXL's consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. Description

EXL Risk Control is looking for self-directed independent contractors who possess excellent

communication skills, computer proficiency, and a commitment to meeting client quality and

timeliness standards. You will work from your own home or office, and service onsite

survey/inspection assignments in the Milledgeville, GA area, and other locations within approximately 30 miles of Milledgeville.

Responsibilities

You will be responsible for scheduling on-site surveys and providing risk control reports to

insurance industry clients. These reports contain information necessary to underwrite a

commercial insurance policy and may include recommendations to control and/or correct

potential loss producing conditions associated with that policy. You will be expected to

manage assignments you accept, successfully secure customer appointments within a

local territory and complete work assignments on time.

Our Risk Control Inspectors evaluate businesses behind the scenes to identify hazards and

improve safety, mitigating risks for our insurance company clients. The type of businesses

we survey are commercial operations, including retail, restaurants, hotels, apartments,

construction jobsites, churches, schools, etc. Most surveys are focused on assessing the

business for Property and General Liability coverage, but we also service other commercial

insurance lines of business including Workers Compensation, Auto/Fleet, Products Liability,

Inland Marine and Builders Risk.

Qualifications

Preferred experience in commercial insurance, real estate, inspection, construction, claim,

loss control, underwriting, and/or fire and safety experience is a plus, but all interested

candidates are encouraged to submit their qualifications. In lieu of experience, we can refer

you to a 15-hour online certification option to qualify you. Fees are negotiable depending on

experience and the unique aspects of selected jobs.

Tools or Items You Must Provide:

• Digital camera or tablet
• Computer
• Printer
• High speed internet access
• Reliable vehicle
• Measuring device such as a laser, 100 ft. tape, or measuring wheel
• Auto and General Liability Insurance

All interested candidates are encouraged to apply.

Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspections and risk control services to support our clients' underwriting processes. EXL's consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. Description

EXL Risk Control is looking for self-directed independent contractors who possess excellent

communication skills, computer proficiency, and a commitment to meeting client quality and

timeliness standards. You will work from your own home or office, and service onsite

survey/inspection assignments in the Seattle, WA area, and other locations within approximately 45 miles of Seattle.

Responsibilities

You will be responsible for scheduling on-site surveys and providing risk control reports to

insurance industry clients. These reports contain information necessary to underwrite a

commercial insurance policy and may include recommendations to control and/or correct

potential loss producing conditions associated with that policy. You will be expected to

manage assignments you accept, successfully secure customer appointments within a

local territory and complete work assignments on time.

Our Risk Control Inspectors evaluate businesses behind the scenes to identify hazards and

improve safety, mitigating risks for our insurance company clients. The type of businesses

we survey are commercial operations, including retail, restaurants, hotels, apartments,

construction jobsites, churches, schools, etc. Most surveys are focused on assessing the

business for Property and General Liability coverage, but we also service other commercial

insurance lines of business including Workers Compensation, Auto/Fleet, Products Liability,

Inland Marine and Builders Risk.

Qualifications

Preferred experience in commercial insurance, real estate, inspection, construction, claim,

loss control, underwriting, and/or fire and safety experience is a plus, but all interested

candidates are encouraged to submit their qualifications. In lieu of experience, we can refer

you to a 15-hour online certification option to qualify you. Fees are negotiable depending on

experience and the unique aspects of selected jobs.

Tools or Items You Must Provide:

• Digital camera or tablet
• Computer
• Printer
• High speed internet access
• Reliable vehicle
• Measuring device such as a laser, 100 ft. tape, or measuring wheel
• Auto and General Liability Insurance

All interested candidates are encouraged to apply.

Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspections and risk control services to support our clients' underwriting processes. EXL's consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. Description

EXL Risk Control is looking for self-directed independent contractors who possess excellent

communication skills, computer proficiency, and a commitment to meeting client quality and

timeliness standards. You will work from your own home or office, and service onsite

survey/inspection assignments in the Fresh Meadows/Queens County, NY area, and other locations within approximately 20 miles of Fresh Meadows in Queens County.

Responsibilities

You will be responsible for scheduling on-site surveys and providing risk control reports to

insurance industry clients. These reports contain information necessary to underwrite a

commercial insurance policy and may include recommendations to control and/or correct

potential loss producing conditions associated with that policy. You will be expected to

manage assignments you accept, successfully secure customer appointments within a

local territory and complete work assignments on time.

Our Risk Control Inspectors evaluate businesses behind the scenes to identify hazards and

improve safety, mitigating risks for our insurance company clients. The type of businesses

we survey are commercial operations, including retail, restaurants, hotels, apartments,

construction jobsites, churches, schools, etc. Most surveys are focused on assessing the

business for Property and General Liability coverage, but we also service other commercial

insurance lines of business including Workers Compensation, Auto/Fleet, Products Liability,

Inland Marine and Builders Risk.

Qualifications

Preferred experience in commercial insurance, real estate, inspection, construction, claim,

loss control, underwriting, and/or fire and safety experience is a plus, but all interested

candidates are encouraged to submit their qualifications. In lieu of experience, we can refer

you to a 15-hour online certification option to qualify you. Fees are negotiable depending on

experience and the unique aspects of selected jobs.

Tools or Items You Must Provide:

• Digital camera or tablet
• Computer
• Printer
• High speed internet access
• Reliable vehicle
• Measuring device such as a laser, 100 ft. tape, or measuring wheel
• Auto and General Liability Insurance

All interested candidates are encouraged to apply.

Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspections and risk control services to support our clients' underwriting processes. EXL's consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. Description

EXL Risk Control is looking for self-directed independent contractors who possess excellent

communication skills, computer proficiency, and a commitment to meeting client quality and

timeliness standards. You will work from your own home or office, and service onsite

survey/inspection assignments in the Orlando, FL area, and other locations within approximately 45 miles of Orlando.

Responsibilities

You will be responsible for scheduling on-site surveys and providing risk control reports to

insurance industry clients. These reports contain information necessary to underwrite a

commercial insurance policy and may include recommendations to control and/or correct

potential loss producing conditions associated with that policy. You will be expected to

manage assignments you accept, successfully secure customer appointments within a

local territory and complete work assignments on time.

Our Risk Control Inspectors evaluate businesses behind the scenes to identify hazards and

improve safety, mitigating risks for our insurance company clients. The type of businesses

we survey are commercial operations, including retail, restaurants, hotels, apartments,

construction jobsites, churches, schools, etc. Most surveys are focused on assessing the

business for Property and General Liability coverage, but we also service other commercial

insurance lines of business including Workers Compensation, Auto/Fleet, Products Liability,

Inland Marine and Builders Risk.

Qualifications

Preferred experience in commercial insurance, real estate, inspection, construction, claim,

loss control, underwriting, and/or fire and safety experience is a plus, but all interested

candidates are encouraged to submit their qualifications. In lieu of experience, we can refer

you to a 15-hour online certification option to qualify you. Fees are negotiable depending on

experience and the unique aspects of selected jobs.

Tools or Items You Must Provide:

• Digital camera or tablet
• Computer
• Printer
• High speed internet access
• Reliable vehicle
• Measuring device such as a laser, 100 ft. tape, or measuring wheel
• Auto and General Liability Insurance

All interested candidates are encouraged to apply.

This role is primarily onsite.

The Technical Project Manager (TPM) is responsible for planning, coordinating, and delivering technical projects on time, within scope, and within budget. This role serves as the bridge between internal technical teams and client stakeholders to ensure clear communication, strong execution, and high customer satisfaction.

The TPM will manage multiple concurrent projects such as infrastructure upgrades, Microsoft 365 migrations, security initiatives, onboarding/offboarding, network changes, and other managed service deliverables.

In addition to project delivery, the TPM will support pre-sales efforts for new clients and help identify adjacent service opportunities during project execution. This includes participating in discovery calls, assisting with scoping and Statements of Work (SOWs), and partnering with sales and technical leadership to ensure smooth handoffs from sales to delivery. The TPM plays a key role in driving consistent project execution while supporting client growth through proactive planning and solution alignment.

Technical Project Manager Key Responsibilities

Project Planning & Delivery

• Lead end-to-end delivery of technical projects from kickoff through closeout
• Define project scope, timeline, milestones, risks, and dependencies
• Develop and maintain project plans, schedules, and status reporting
• Ensure tasks are assigned, tracked, and completed by technical resources
• Coordinate project execution across engineering, service desk, and vendors

Client Communication & Stakeholder Management: Serve as the primary point of contact for project communication

• Run client kickoff meetings, recurring project check-ins, and closeout meetings
• Provide clear updates on progress, risks, changes, and next steps
• Set expectations and proactively manage scope changes
• Maintain a professional, confident, and customer-first presence

Technical Coordination

• Translate business needs into technical requirements and workstreams
• Partner with engineers to validate design, approach, and implementation steps
• Coordinate change windows, downtime, and user communications
• Ensure documentation is captured for support handoff and operational readiness

Risk, Issue, and Change Management

• Identify and escalate risks early
• Track issues to resolution and ensure accountability across teams
• Manage project changes through clear documentation and approval
• Ensure lessons learned are captured and applied to future work

Operational Excellence

• Maintain accurate project notes, documentation, and artifacts
• Track project financials (time, materials, vendor costs) where applicable
• Support internal process improvement, templates, and repeatable playbooks
• Align delivery to company standards and client SLAs

Required Qualifications

• 3+ years of project management experience in IT, MSP, or technical services
• Strong working knowledge of Microsoft 365, networking, and endpoint management
• Proven ability to manage multiple projects simultaneously
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to lead meetings, drive accountability, and manage client expectations

Technical Project Manager Preferred Qualifications

• MSP experience strongly preferred
• Experience with tools such as ConnectWise Manage, Autotask, Jira, , Asana, or Smartsheet
• Familiarity with Microsoft Intune, Entra ID, Defender, and modern security concepts
• Experience coordinating vendors (ISP, copier/printer, cabling, security systems, etc.)
• PMP, CAPM, ITIL, or similar certifications a plus

Core Competencies

• Execution and follow-through
• Client-first mindset
• Clear communication and professionalism
• Ability to simplify complex technical topics
• Strong prioritization and time management
• Calm under pressure; solution-oriented
• Team coordination and accountability

Success Measures (KPIs)

• Projects delivered on time and within scope
• Client satisfaction and clear communication
• Reduced escalations due to proactive planning
• Accurate documentation and smooth handoffs to Tech 1 and Escalation team
• Improved consistency and predictability in delivery