Formlabs 3d Printer Jobs in Usa

Who we are:

At Caracol, we're not just changing the game: we’re redefining the rules of the manufacturing world and expanding the boundaries of what’s possible.

Since our foundation in Milan, Italy, in 2017, we’ve been on a mission to revolutionize Advanced Manufacturing. By pioneering cutting-edge technology, we tackle the most complex challenges across sectors – from aerospace to marine, from energy to design and architecture.

Our solutions combine advanced robotics with additive manufacturing, enabling high-performance, large-scale production with unmatched efficiency and sustainability.

Central to our innovation are our flagship platforms Heron AM, for 3D printing of large-scale composite parts and Vipra AM, to produce large-scale metal components, and the Eidos Manufacturing Software Suite.

With Europe’s largest LFAM production center, a facility in Austin, TX, and an office in Dubai, Caracol operates on a truly global scale where innovation, collaboration, and passion drive everything we do.

Join Caracol and be part of a diverse, talented team pushing the boundaries of additive manufacturing and shaping a more sustainable future!

JOIN US ON THE JOURNEY TO BUILD BEYOND POSSIBLE

Who we are looking for:

As a Service Engineering Senior focused on assembly test & AM operations you’ll be responsible for assembling and validating Caracol systems before delivery, ensuring they meet performance and quality standards and for operating and maintaining internal systems to support internal operations. You will act both as the factory floor for our systems and the engine behind internal AM operations.

Few examples of responsibilities:

• Assemble Caracol systems and sub-systems following standard procedures and drawings
• Execute testing and pre-acceptance activities, verifying functionality, safety, and basic process performance before delivery.
• Support daily operations in managing the warehouse and the shop floor space
• Operate internal AM systems to support internal projects, following production plans and process parameters
• Perform routine maintenance and first-level troubleshooting on both internal systems and customers’ systems
• Actively collaborate daily with the other members of the field engineering department to ensure systems are ready on time and aligned with project requirements
• Produce technical documents

Ideal Background:

• Diploma or Degree in Mechanical/Mechatronic/Robotic field.
• 3-4 years of experience in assembly, testing, industrial maintenance, mechatronics, machine building, or similar shop floor roles
• Proven ability to work with hand and power tools, assemble mechanical and/or electrical components, and follow technical instructions
• Strong attention to detail and quality, with a structured approach to checklists and documentation
• Experience with 3D printing (FDM/FFF, pellet extrusion, WAAM or other AM technologies)
• Ability to read electrical schematics and mechanical technical drawings
• MS Office proficiency (PowerPoint, Excel)
• Nice to have: Experience with industrial robots, CNC machines, AM / 3D printing, or other complex automated systems
• English language proficiency (Level C1/C2)
• Excellent interpersonal and communication skills

Other requirements:

• Occasional availability to support at clients’ site for installations or service calls if needed.
• A valid driver's license.

What we offer:

• Competitive salary
• Opportunity for career advancement
• Friendly, international and innovative work environment
• Continuous learning and development opportunities

Caracol is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in shaping the future of Additive Manufacturing! Apply today and be part of our success story.

ABOUT THE COMPANY

Total Alloy Steel Service Company (TASSCO) is a leading distributor and fabricator of high-quality, wear-resistant products and services. At the heart of TASSCO’s mission is a genuine passion for “Making customers’ lives better” by providing reliable support to bulk material handling customers. We pride ourselves on offering technical expertise and value-driven, cost-effective solutions. Our commitment to service excellence and a can-do attitude enables us to build strong, enduring relationships and deliver exceptional support to our customers.

ABOUT THE ROLE

As a Senior Design Engineer at TASSCO, you will lead the design and execution of custom-engineered bulk material handling systems and components for abrasive environments. This role combines deep technical expertise in material flow, structural design, and wear mitigation with a hands-on, project-driven approach. You’ll own projects from concept to final implementation—ensuring system reliability, manufacturability, and cost-effectiveness.

You will collaborate closely with sales, operations, manufacturing, and field teams while leveraging tools such as AutoCAD Inventor and discrete element modeling (DEM) to optimize performance. Your designs will directly contribute to the success of capital and MRO projects across industries including mining, aggregates, power generation, and heavy industrial.

LOCATION: Birmingham, Alabama. Office hours: 7:30-4:30pm.

RESPONSIBILITIES

• Lead engineering design of custom bulk material handling systems including transfer chutes, towers, supports, and liners
• Apply DEM software and simulation data to enhance material flow and reduce wear
• Create detailed design packages including 3D models, BOMs, stress calculations, and manufacturing notes
• Specify structural reinforcements, wear-resistant materials, and overlay/fabrication techniques
• Interface with CNC, plasma cutting, forming, and welding processes to ensure manufacturability
• Coordinate closely with sales, estimating, shop, and field service teams throughout the design cycle
• Review customer bid packages and translate specifications into actionable engineering plans
• Mentor junior engineers and provide technical oversight on drafting, design standards, and QA processes
• Deliver complete design proposals including scope definition, system layout, and budget analysis

SUCCESS METRICS

First 3 Months: Learn TASSCO’s design standards, ERP workflows, materials, and key systems. Support ongoing projects with AutoCAD 3D layouts and fabrication drawings. Begin conducting DEM model reviews and participating in site visits

First 6 Months: Independently lead small-to-mid-size design projects and generate full drawing packages. Perform structural calculations and specify reinforcement and wear treatments. Incorporate DEM results into optimized designs and complete at least one full system

First Year: Deliver multiple large-scale designs with high accuracy and manufacturability. Lead capital and MRO project design scopes from concept to implementation. Mentor team members and propose improvements in materials or processes for performance gains

QUALIFICATIONS & EXPERIENCE

Education:

• Bachelor’s degree in Mechanical Engineering or a related field is required.

Experience:

• 8–10 years of engineering experience in mechanical or structural design, ideally within custom steel fabrication or heavy industrial systems.
• Proven background designing bulk material handling systems or other engineered-to-order capital equipment.

Certifications:

• Professional Engineer (PE) license is a strong plus but not required.

Technical Skills:

• Advanced proficiency with AutoCAD Inventor and 3D modeling.
• Hands-on experience with discrete element modeling (DEM) software for flow simulation.
• Strong knowledge of welding and fabrication techniques (e.g., overlay, hard-facing), CNC processes, and manufacturing constraints.
• Experience applying AWS, AISC, and OSHA standards to structural and welded assemblies.
• Familiarity with ERP systems and project tracking tools.

Core Competencies:

• System-level problem solving: Practical, optimized designs tailored for abrasive, high-wear environments.
• Project ownership: Able to manage design timelines, quality standards, and technical deliverables independently.
• Communication and collaboration: Effective at coordinating across departments and presenting technical ideas clearly.
• Initiative and learning agility: Stays current on tools, standards, and methods to drive technical excellence.
• Contract review: Ability to interpret technical requirements in customer documents and assess feasibility

HOW WE WORK – OUR CORE VALUES

Team Player:

• Loyal and committed to team success
• Collaborative and supportive
• Positive, humble, and solution-oriented

Do the Right Thing:

• Honest, respectful, and ethical
• Take initiative to deliver excellence
• Acts with integrity across all interactions

Continuous Development:

• Eager to grow personally and professionally
• Embrace feedback and new challenges
• Committed to excellence and technical curiosity
• Build great relationships

WHY JOIN US?

• Work on cutting-edge bulk material handling projects across heavy industry
• Lead full design scopes with autonomy and impact
• Gain exposure to DEM modeling, fabrication techniques, and field implementation
• Thrive in a collaborative culture that values innovation and continuous learning
• Join a highly profitable, growing company in niche steel plate fabrication industry

BENEFITS***

TASSCO offers a comprehensive benefits package including:

• Medical, Dental, & Vision Plans
• Company-paid Life and Disability Insurance
• 401(K) with company match
• Paid Vacation and Sick Leave, plus eight(8) paid company holidays

***Relocation assistance available for qualified candidates with relevant experience.

This is a unique opportunity for technically driven engineers to lead high-impact design initiatives in a dynamic and collaborative environment. If you’re passionate about solving complex mechanical challenges and delivering durable, performance-focused systems—we’d love to hear from you.

TASSCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

Holmberg Mechanical, established in 1949, has a long-standing reputation for quality mechanical projects delivered in the Seattle construction markets. We are a dynamic, team-oriented, privately held business with a welcoming culture.

We have grown successfully in recent years, and you will find us building and maintaining the highest profile projects across the landscape of the Puget Sound.

Job Description: VDC Specialist

The BIM/VDC Support Specialist supports project teams by assisting with the creation, organization, and maintenance of drawing and model deliverables using BIM tools. This role is ideal for someone starting their career in design, drafting, or engineering who is eager to learn how 3D models and 2D drawings support fabrication, installation, and construction workflows.

Primary Responsibilities:

• Produce 2D drawings from 3D models using Revit

• Set up sheets, views, and schedules in Revit

• Create or Modify 3D content using Revit

• Support multiple project teams in preparing drawings for fabrication, layout, and installation

• Generate bills of materials and fabrication spool packages from models

• Perform basic quality checks on drawings and fabrication packages before release

• Support project documentation control, including file organization and revision tracking

• Communicate professionally with internal team members and support coordination efforts

• Assist in detailing and pre-construction design as needed

• Assist in developing and maintaining Revit families as needed

• Provide general production and administrative support across project teams as needed

Minimum Qualifications:

• Willingness to learn new tools, workflows, and industry standards

• Strong computer skills

• Strong attention to detail and organizational skills

• Strong communication skills (both written and oral)

• Collaborative team player

• Time management and task prioritization

• Openness to feedback and continuous learning

Preferred Qualifications:

• Associate’s or Bachelor’s degree in Drafting, Architecture, Engineering, Construction Management, or a related field (or equivalent coursework or experience)

• Introductory or working knowledge of Revit, AutoCAD or other BIM software

• Understanding of construction drawings

• Familiarity with basic file management and documentation practices

• Interest in developing BIM, detailing, or coordination skills over time

Base Pay:

The base pay for this position will range from $31.25 to $38.00, depending on experience.

Work Schedule and Hours:

This is an hourly position, with normal hours to be Monday - Friday 7:00am – 4:00pm.

Employee will be expected to work out of the Holmberg Main Office located in Bellevue, WA.

Holmberg Mechanical is an Equal Opportunity Employer, offering qualified applicants’ consideration for employment without regard to race, color, religion, sex, physical or mental disability, age, citizenship, pregnancy, genetic information, veteran status, gender identity, gender expression, sexual orientation, national origin, and any other protected status.

Learn more at Email

Thank you for considering a career at Holmberg Mechanical.

• 
  
• Health and Safety is our #1 priority and we live it 3-6-5!
  
• Focus on maintaining sustainability and cleaning the Earth 
  
• Recruiting Pay range- 25.
  
• Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
  
• Own part of the company with our Employee Stock Purchase Plan
  
• Opportunities for growth and development for all the stages of your career
  
• Company paid training and tuition reimbursement
  

RESPONSIBILITIES

Key Responsibilities:

• 
  
• Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
  
• Pick up, pack and transport damaged and discarded goods management, and recalled products
  
• Load, pack and segregate materials and waste products
  
• Driving a Box Truck, visiting retail customer sites
  
• Segregating, packing and loading materials and waste products (inventory that is damaged or expired) for safe transportation
  
• Interacting with customers at each stop
  
• Prepare DOT shipping documents
  
• Use of a laptop, printer, handheld, and iPhone to complete tasks
  
• Conduct projects/jobs according to site specific Federal, State and local regulations and health and safety plans as well as Clean Harbors Environmental Services, Inc., policies and procedures
  
• Executes Jobs at Clean Harbors customer locations including fortune 500 companies
  
• Responsible for final preparation and approval of all projects before shipment in accordance with OSHA, EPA, DOT and company policies
  
• Conducts projects/jobs according to site specific Federal, State, and local regulations and health and safety plans
  
• Understand customer specific disposal restrictions/special packaging requirements
  
• Ensures drum count is correct and that drum conditions are shippable in accordance our company’s policies and procedure
  
• Follow all local, state (provincial) and federal compliance regulations and rules
  
• Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements
  
• Safely observe all corporate operating guidelines and procedures
  
• Observe all company environmental health and safety operating guidelines
  
• Perform other duties as assigned
  

QUALIFICATIONS

Required Qualifications:

• 
  
• Valid Driver’s license required
  
• Strong customer service skills
  
• The ability to use a laptop, handheld, printer, and iPhone are required
  
• By position, eligible to obtain a CDL Class B with hazmat and tanker endorsement within 6 months of hire, company paid
  
• Perform physical functions per job requirements
  
• Successfully complete a background check, drug test, and physical, by position
  
• Per OSHA's Respiratory Protection standard, 29 CFR 1910.34, employees in positions requiring respirators are required to meet facial hair standards.
  

• 
  
• Previous commercial driving experience
  
• Previous route experience
  
• Previous manual labor experience
  

Clean Harbors is an equal opportunity employer.

Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact   or 1-844-922-5547. 

• 
  
• Up to 50% overnight travel, hotel and per diem provided
  
• $5K Sign on bonus 
  
• General labor is a must 
  

Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico.  Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.

• 
  
• Health and Safety is our #1 priority and we live it 3-6-5!
  
• Focus on maintaining sustainability and cleaning the Earth 
  
• Pay range $25 per hour
  
• Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
  
• Own part of the company with our Employee Stock Purchase Plan
  
• Opportunities for growth and development for all the stages of your career
  
• Company paid training and tuition reimbursement
  

• 
  
• Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
  
• Pick up, pack and transport damaged and discarded goods management, and recalled products
  
• Load, pack and segregate materials and waste products
  
• Driving a Box Truck, visiting retail customer sites
  
• Segregating, packing and loading materials and waste products (inventory that is damaged or expired) for safe transportation
  
• Interacting with customers at each stop
  
• Prepare DOT shipping documents
  
• Use of a laptop, printer, handheld, and iPhone to complete tasks
  
• Conduct projects/jobs according to site specific Federal, State and local regulations and health and safety plans as well as Clean Harbors Environmental Services, Inc., policies and procedures
  
• Executes Jobs at Clean Harbors customer locations including fortune 500 companies
  
• Responsible for final preparation and approval of all projects before shipment in accordance with OSHA, EPA, DOT and company policies
  
• Conducts projects/jobs according to site specific Federal, State, and local regulations and health and safety plans
  
• Understand customer specific disposal restrictions/special packaging requirements
  
• Ensures drum count is correct and that drum conditions are shippable in accordance our company’s policies and procedure
  
• Follow all local, state (provincial) and federal compliance regulations and rules
  
• Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements
  
• Safely observe all corporate operating guidelines and procedures
  
• Observe all company environmental health and safety operating guidelines
  
• Perform other duties as assigned
  

• 
  
• Valid Class B CDL required
  
• Strong customer service skills
  
• The ability to use a laptop, handheld, printer, and iPhone are required
  
• By position, eligible to obtain a CDL Class B with hazmat and tanker endorsement within 6 months of hire, company paid
  
• Perform physical functions per job requirements
  
• Successfully complete a background check, drug test, and physical, by position
  
• Per OSHA's Respiratory Protection standard, 29 CFR 1910.34, employees in positions requiring respirators are required to meet facial hair standards.
  

• 
  
• Previous commercial driving experience
  
• Previous route experience
  
• Previous manual labor experience
  

Clean Harbors is an equal opportunity employer.

Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact   or 1-844-922-5547. 

RESPONSIBILITIES

QUALIFICATIONS

• 
  
• Health and Safety is our #1 priority and we live it 3-6-5!
  
• Focus on maintaining sustainability and cleaning the Earth 
  
• Pay Rate: $27.00 per hour, BOE
  
• Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
  
• Own part of the company with our Employee Stock Purchase Plan
  
• Opportunities for growth and development for all the stages of your career
  
• Company paid training and tuition reimbursement
  

RESPONSIBILITIES
Key Responsibilities:

• 
  
• Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
  
• Pick up, pack and transport damaged and discarded goods management, and recalled products
  
• Load, pack and segregate materials and waste products
  
• Driving a Box Truck, visiting retail customer sites
  
• Segregating, packing and loading materials and waste products (inventory that is damaged or expired) for safe transportation
  
• Interacting with customers at each stop
  
• Prepare DOT shipping documents
  
• Use of a laptop, printer, handheld, and iPhone to complete tasks
  
• Conduct projects/jobs according to site specific Federal, State and local regulations and health and safety plans as well as Clean Harbors Environmental Services, Inc., policies and procedures
  
• Executes Jobs at Clean Harbors customer locations including fortune 500 companies
  
• Responsible for final preparation and approval of all projects before shipment in accordance with OSHA, EPA, DOT and company policies
  
• Conducts projects/jobs according to site specific Federal, State, and local regulations and health and safety plans
  
• Understand customer specific disposal restrictions/special packaging requirements
  
• Ensures drum count is correct and that drum conditions are shippable in accordance our company’s policies and procedure
  
• Follow all local, state (provincial) and federal compliance regulations and rules
  
• Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements
  
• Safely observe all corporate operating guidelines and procedures
  
• Observe all company environmental health and safety operating guidelines
  
• Perform other duties as assigned
  

QUALIFICATIONS

Required Qualifications:

• 
  
• Valid Driver’s license required
  
•  CDL Class B or Class A 
  
• Strong customer service skills
  
• The ability to use a laptop, handheld, printer, and iPhone are required
  
• By position, eligible to obtain a hazmat and tanker endorsement within 90 days, company paid
  
• Perform physical functions per job requirements
  
• Successfully complete a background check, drug test, and physical, by position
  
• Per OSHA's Respiratory Protection standard, 29 CFR 1910.34, employees in positions requiring respirators are required to meet facial hair standards.
  

• 
  
• Previous commercial driving experience
  
• Previous route experience
  
• Previous manual labor experience
  

Clean Harbors is an equal opportunity employer.

Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact   or 1-844-922-5547. 

Job Description

We are seeking a skilled and detail-oriented Machine Shop Technician to join our team in Salisbury, United States. As a Machine Shop Technician, you will play a crucial role in our manufacturing process, operating various manufacturing machines, tools and test equipment to produce high-quality parts and components.

• Set up, operate, and maintain the following manufacturing machines and tools as well as test equipment:
• Milling, Drilling and Routing on LPKF Router
• Dicing/Chip Saw
• Soldering Iron
• Laser Printer and Welder
• Gross Leak Chamber
• Portable Leak Detector
• Experience using Circuit Cam and Boardmaster software for design
• Read and interpret blueprints, technical drawings, and work orders to produce parts to specification
• Use precision measuring instruments to ensure product quality and accuracy
• Perform regular quality checks and maintain detailed records of production activities
• Monitor machine performance and report any issues or malfunctions to supervisors
• Adhere to all safety protocols and maintain a clean and organized work area
• Collaborate with team members to optimize production processes and improve efficiency
• Assist in troubleshooting and resolving production issues as they arise
• Participate in continuous improvement initiatives to enhance manufacturing processes

Qualifications

• Minimum of 2 years of experience working in a machine shop environment with proficiency in using machines and tools such as:
• Milling, Drilling and Routing on LPKF Router
• Dicing/Chip Saw
• Soldering Iron
• Laser Printer and Welder
• Gross Leak Chamber
• Portable Leak Detector
• Experience with Circuit CAM and Boardmaster
• Strong ability to read and interpret blueprints and technical drawings
• Experience with precision measurement tools and quality control procedures
• Knowledge of manufacturing processes and metal fabrication techniques
• Attention to detail and commitment to producing high-quality work
• Ability to work efficiently in a fast-paced environment
• Strong organizational skills and ability to manage multiple tasks
• Excellent communication and teamwork skills
• Ability to stand for extended periods and lift up to 50 pounds
• Willingness to work flexible shifts as needed
• Must be US Citizen or Permanent Resident to meet ITAR Requirements

Minimum of 10+ years of Experience

Ability to travel to remote locations

You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology.

Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language.

Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.

Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs.

Supervisory Skills Require

• Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,
• Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs
• Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully
• Deliver Managed Services for the client
• Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies
• Formalize internal process to ramp-up expertise of resources
• Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies
• Manage Service Improvement activities as and when required
• Handle Escalation through to successful resolve
• Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity
• Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement
• To provide infrastructure administration functions
• Providing on-site cover as part of a shift arrangement
• Support inline with contracted business working hours
• Provide site support in remote offices when required
• Being prepared to work out of hours when required
• Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities
• Taking ownership of issues through to resolution on all appropriate requests
• Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information
• Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service
• Providing daily ticket updates to ensure users are fully updated on updates
• Move equipment associated with service requests, inline with health and safety guidelines
• Monitoring and mentoring team health and safety practices
• Performing asset inventory activities as needed
• End user training and guidance on the use of hardware and software
• This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork
• Performs other duties as assigned

Skills Required

• Capable of installing, removing, maintaining, monitoring and inventorying vehicle technology.

• Must possess a diverse skill set that enables them to address a wide range of issues independently.

• Meet all Service Levels specified and be able to support and meet the requirements specified in the relevant Job Profile and/or their Contingent Person's Assignment.

• Capable of troubleshooting issues with an end-user device, including all hardware, operating system, driver, or client application challenges.

• Capable of deploying or redeploying required OS images and builds (as well as, future images/builds) on compatible legacy hardware (Example: Win10, Win7, etc.).

• Capable of virtual desktop activities, such as capacity planning, monitoring, provisioning, image maintenance, persistent and nonpersistent multisession tuning and management, cost optimization, incident management coordination with business owners.

• Capable of ensuring device health is monitored, reported and remediated (DEX).

• Capable of maintaining OS currency using established processes leveraging Service Rings.

• Capable of performing Routine Technology Health Checks and capable of providing in-person services for items in the relevant service catalogue.

• Capable of performing semi-annual tests, required remediation, and validation reports for the Code Blue emergency safety feature installed in vehicles, according to the Customer’s testing procedures provided to Supplier.

• 24x7 availability, to be provided for the duration of the Major Incident.

• Capable of offering remote and on-site technical services (proactive and reactive) Smart Hands to the Customer and its associates.

• Capable of mobile devices support such as: Persona management, application access, device enrolment, OS maintenance and Device Firmware Updates (DFU).

• Possess the skills, qualifications, and experience necessary to perform the Contingent Person's Assignment Work to high professional standards.

• Have, as a minimum, the skill proficiency level, qualifications, and experience outlined in the relevant Job Profile, in the core skills for that Job Profile.

• Maintain current versions of the technical certifications listed for the relevant Job Profile and stay current with technology updates relevant to that Job Profile

• Will have the Skills, qualifications, and experience necessary to perform the Assignment Work to high professional standards, which are at least industry standard professional levels in accordance with the relevant Job Profile requirements and the defined Skills

• digital-first and AI enabled resolution strategy through multiple operational strategies at Customer locations with potential visits to other office locations.

• Event Support: Audio and Video Readiness, Event Planning, Communications

• VIP/Exec level support capability.

• Onsite and Field IT Operations: Vehicle Technologies, Smart Hands, Legacy Technologies, Storm Recovery Operations.

• IT Software/Hardware Asset Management.

• Issuing and acting on IT Incident and Request tickets that require higher trained individuals, including advanced software, hardware, and server related, etc.

Main Responsibilities include:

• Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Desk equipment, Cabling, Comms patching, Printers, MFDs, and basic network connectivity.
• Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement
• Customer ticketing is worked upon to ensure the timely delivery of service, along with regular, professions, users facing updates
• To provide infrastructure administration functions
• Providing on-site cover as part of a shift arrangement
• Support inline with contracted business working hours
• Provide site support in remote offices when required
• Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities
• Taking ownership of issues through to resolution on all appropriate requests
• Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information
• Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service
• Providing daily ticket updates to ensure users are fully updated on updates
• Move equipment associated with service requests, inline with health and safety guidelines
• Performing asset inventory activities as needed
• End user training and guidance on the use of hardware and software
• Recommends and / or performs upgrades to end user devices
• This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork
• Performs other duties as assigned

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Dunham's Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 1937 as Dunham's Bait & Tackle. Today, we have over 260 stores in 25 Midwest states from Maryland to Montana.

We are seeking a Developer on IBM i Power Systems (AS400). This position works out of our corporate office in Troy, MI. This job is NOT REMOTE OR HYBRID.

Must be well-versed in RPG, including RPG3 and ILE. Expert with internal and external printer files and database files. Must be an expert in Control Language programming. The applicant must be well-versed in iSeries technical skills. Must know IBM products: Query and SDA. A working knowledge of FTP, DDM, and Stream Files is important. Expertise in SQL should include both Interactive and RPG-ILE. Experience with non-IBM products, DBU, and Hawkeye is also required. Experience with Mark Magic is helpful but not required.

A working knowledge of the SDLC process with practical project management experience is expected. Must be able to gather user requirements, author user design documents, and develop technical design documents. Project planning skills are essential. Must be able to develop a quality assurance and formal test plan. Must also be able to author user documentation and be at ease conducting end-user training sessions.

Expertise with DB2/400 is also expected, as well as the ability to troubleshoot database performance issues. System performance tuning, PTF, and Release Upgrades are also highly desirable. Familiarity with common iSeries hardware, such as printers and tape drives, is also expected.

Developer on IBM i Power Systems (AS400) Requirements:

• Must be a self-starter, highly motivated, and well organized.
• Excellent verbal and written communication skills are required.
• Having the ability to work with members of other departments in both team and one-on-one roles is also required.
• Experience with third-party consultants and software vendors is very important.
• Must have the ability to: quickly identify technical issues, work with management in developing an action plan, execute the plan on schedule, and determine a measurement for success.
• Retail experience highly desirable.
• Knowledge of Lawson financial software is a plus.
• Experience with Manhattan WMS software is also a big plus.
• Exposure to Island Pacific merchandising systems is also highly desirable but not mandatory.
• Complete familiarity with Microsoft products; Word, Excel, Project, and Outlook is required.
• Familiarity with Visual Source Safe is desirable.
• Must be open to on-call responsibilities.

Benefits Include:

Health, dental, and prescription coverage

Life, STD, LTD Insurance

Vacation and PTO days

401 (K) Savings plan

Merchandise discount