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Position Overview

The Office of Development at Scouting America is seeking a detail-oriented and relationship-focused professional to serve as a Donor Relations & Stewardship Coordinator.

The Donor Relations & Stewardship Coordinator will aid in the department’s goals to create and maintain positive donor stewardship and relationships within Scouting America. This organized and efficient individual will work closely with the Manager of Donor Relations and Stewardship and the development team by providing administrative and logistical support. This position requires excellent communication skills, attention to detail, and a commitment to building lasting relationships with donors. The coordinator will assist with implementation planning to expand relationships with Scouting America donors and prospects, encourage future gifts by providing stewardship for past gifts, and heighten communication and interaction between the Office of Development and donors of Scouting America.

Responsibilities

• Maintains records related to donor recognition and giving societies, including processing recognition requests and ensuring donor recognition lists are accurate and current within the CRM system.
• Coordinates stewardship fulfillment, including maintaining stewardship inventory and assisting with distribution of donor recognition items.
• Supports donor engagement and stewardship events by assisting with logistics and coordinating attendee information.
• Maintains and tracks philanthropic engagement team invoices, including organizing and monitoring invoice records in Microsoft Excel and assisting with expense reporting and internal documentation.
• Assists with preparing stewardship reports and recognition materials for donors, fund recipients, and Office of Development leadership.
• Assists in implementing the donor stewardship strategic plan through coordination of stewardship activities, communications, and recognition efforts.
• Assists in analyzing and summarizing detailed data reports for donors, fund recipients, Office of Development leadership team, and other stakeholders.
• Stays abreast of system software updates to improve overall productivity and efficiency and assists with training donor relations staff (i.e. AI, CRM, webinars, etc.).\
• Forges strong working relationships with Scouting America colleagues in development, grants management, programs, marketing and communications, and organizational leadership.
• Maintain working knowledge of best practices in donor stewardship across the non-profit community.
• Performs other job-related duties as assigned.

Competencies

• Knowledge of: Nonprofit fundraising principles and best practices; donor stewardship and cultivation techniques; data management and security practices; the mission and programs of the Boy Scouts of America and the National Scouting America Foundation; tax implications of charitable giving; and philanthropic trends and research.
• Skill in: Excellent communication and interpersonal skills, both written and verbal; relationship building and management skills; active listening and empathy; project management and organizational skills; time management and ability to meet deadlines; Data analysis and reporting skills; proficiency in Microsoft Office Suite and donor management software; and research and analytical skills.
• Ability to: Communicate effectively with donors, volunteer leaders, and throughout the organization; travel five percent of the time; cultivate trust and rapport with donors; work independently and as part of a team; handle confidential information discreetly; ensure strong attention to detail; commit to the mission of the National Scouting America Foundation; and work in a fast-paced environment.

Education

Bachelor’s degree in communications, marketing, nonprofit management, or a related field.

Qualifications

• 1-2 years full-time stewardship position with background dealing with alumni, prospective donors, donors.
• Must pass a criminal history background check.

Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements.

Preference

• Non-profit event management and/or coordination experience preferred, but not required.
• Proficiency in donor management software and databases and Microsoft Office products.
• Experience with Adobe products is a plus, but not required.

Everything we do at BBSI is in support of our clients and our teams. With 69 branches across the country, our large footprint and decentralized structure allow us to offer our clients a high-touch, relationship-based experience. We stand shoulder-to-shoulder with our clients to provide solutions and expertise that enable them to prosper. Every business owner is on a journey and their success is BBSIs success.

BBSI is experiencing a steady rate of growth and is looking for key employees to complement our existing teams. The Business Development Manager (BDM) will lead sales efforts to identify and develop opportunities to expand BBSI’s client base, driving revenue by identifying prospects with which BBSI can forge a successful, long-term partnership. Because this role represents the BBSI brand to lead sources and prospective clients, the BDM must fully understand BBSI’s solutions and expertise, and be able to identify those prospects that represent ideal partners.

Our ideal candidate is organized, self-motivated, dynamic, process-driven, and a community collaborator who will grow and expand BBSI’s ability to support small business by offering a range of solutions to help business leaders better navigate pitfalls and build a stronger foundation for companies.

The BDM will present BBSI’s knowledge and offerings and the value those offerings represent to our clients. The BDM will develop business by marketing through BBSI’s channels including client referrals, business associates, direct selling, and other lead sources to identify potential client partners.

• Are you a driven, success-oriented sales professional?
• Are you ready to partner with a company where you have residual earning potential?
• Do you know how to build multiple distribution channels and a business community that will continuously attract and retain strong referral partner relationships?
• Are you able to lead a team through the process of identifying potential clients, follow a thorough discover process with prospects, conduct proposal meetings, close sales, and successfully grow our client base?
• Are you looking to work with an innovative field-focused organization?
• Would you like to work with a strong team of professionals who offer a team-based sales approach and deliver business management solutions?
• Do you have 3+ years of ever-increasing responsibility and commissions, and think like an entrepreneur?

Duties and Responsibilities:

• Find, engage, and close new client prospects
• Build a channel of referral partner relationships that effectively generates qualified leads
• In the first year thoroughly understand BBSI’s ideal client base and business development best practices.
• Your primary role will be to develop new business by conducting 5+ business development meetings (leads) per week to build a referral partnership network.
• Through consultative-selling, focusing on the value rather than price, you will successfully align prospective clients with our business units to determine best-fit.
• You will need to manage/coordinate/schedule initial contacts, sales calls, client meetings, and business units schedules with the business unit team.
• Within first 60-90 days be able to successfully create your referral network plan, having identified 20-30 primary referral partnerships to build.
• At the year mark you will have completed training with the Area Manager and team and will be expected to bring on 2-3 new clients a month going forward.
• Outline and execute on a sales plan to meet or exceed sales goals
• Work with branch team to align prospects and move them into closing and onboarding
• Understand BBSI’s target client base, and focuses business development efforts accordingly
• Drive top line revenue for the branch while supporting efforts to effectively manage bottom line
• Comprehend financial concepts; P&L, rate of taxation, labor burden, etc.
• Clearly communicate value and expectations to clients and referral partners
• Strong analytical, negotiating, organizational, and decision-making skills
• Strong time management skills

This position reports to the Area Manager and works in partnership with other positions within the business unit and branch.

Special Requirements:

• 3 + years of experience as a Top Performer in one or more of the following fields, or comparable experience in an industry that requires long term relationship management:
• ASO or Payroll services Sales
• PEO Sales
• Commercial Insurance Sales, with specific knowledge in Workers Compensation
• Bachelor’s degree preferred
• Proven track record of being a top sales performer
• Possession of a valid driver’s license with valid automobile insurance meeting BBSI criteria. Roughly 85% of time requires automobile travel – primarily local, with some overnight.

Salary and Other Compensation:

The starting salary range for this position is $100,000-110,000 annually. Factors which may affect starting pay within this range may include geography, skills, education, experience, certifications and other qualifications of the candidate.

This position is also eligible for incentive pay in accordance with the terms of the Company’s plan.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, health savings account, flexible savings account, dental insurance, vision insurance, 401(k) retirement plan, accidental death and dismemberment, life insurance, voluntary life insurance, voluntary disability insurance, voluntary accident, voluntary critical care, voluntary hospital indemnity, legal, identity & fraud protection, commuter benefits, pet insurance, employee stock purchase program, and an employee assistance program.

Paid Time Off: 40 hours of paid sick leave annually (additional sick/front loading/accrual, if any, based on state or regional requirements); vacation accrues up to 80 hours in the first year, up to 120 hours in years 2-4, and up to 160 hours in the fifth year; 6 paid holidays annually, 4 paid volunteer days annually.

Diversity and Inclusion are critical parts of our corporate culture. BBSI strives to create a workplace where everyone feels included and empowered to bring their full, authentic selves to work, and is treated fairly. BBSI is an equal opportunity employer and makes employment decisions on the basis of merit.

If you meet the above requirements, we welcome the opportunity to learn more about you. For more information, visit us at www. Please apply via this posting and not by contacting our local or corporate offices.

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