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Job Title: Healthcare Office Assistant - Medical Assistant background required!Location: Golden Valley, Minnesota (Main Office)Employment Type: Full-TimeSchedule: Monday ? Friday, 8:00 AM to 5:00 PM (No weekends, no on-call)Compensation: $40,000 ? $60,000 annually (hourly, based on experience)

Successful applicants will email Shawn Franklin at with a summary of their applicable experience and how this role fits into their long-term career goals.

Twin Cities Physicians is seeking a sharp, proactive, and detail-oriented healthcare professional to support our executive team and keep our office operations running like a well-oiled machine. This is not your average front desk or assistant job?this role puts you at the center of a growing, mission-driven healthcare organization, working directly with clinical and administrative leaders who value efficiency, collaboration, and clear communication.

Why This Opportunity is Different (and Worth It):

• No nights, no weekends, no on-call ? just a predictable schedule with purpose
• High-impact support role with direct access to organizational leadership
• Competitive compensation, with room to grow based on experience and performance
• A tight-knit, mission-focused team that?s reshaping care for aging adults across Minnesota

What You?ll Be Doing:

• Acting as the go-to support for leadership and care teams
• Coordinating meetings, managing calendars, and juggling priorities with precision
• Drafting and organizing reports, presentations, and high-level communications
• Driving internal communication and project follow-through between departments
• Anticipating needs before they arise and helping the office stay one step ahead

We?d Love to Meet You If You:

• Bring 3?5 years of healthcare administrative experience to the table
• Are a natural multitasker with laser-sharp organization and time management
• Know your way around Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Communicate clearly and professionally?both in writing and face-to-face
• Can handle confidential information with discretion, maturity, and poise

About Us:Twin Cities Physicians cares for over 4,500 patients across 200+ senior living communities. We?re a physician-led group that partners with long-term care communities to deliver compassionate, coordinated care?keeping residents healthier, safer, and supported in place. We believe great support staff are critical to that mission.

Apply Today!Email Shawn Franklin at with your experience and why this role aligns with your career goals. We can?t wait to hear from you.

Job Type: Full-time

Pay: $40,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Trinity Health Of New England Medical Group, Waterbury location, is looking for an experienced Registered Nurse to join our team of mission-driven healthcare innovators for our Chest Clinic.  Our vision is to provide state-of-the-art healthcare to those within our local communities, creating a positive impact for each individual that walks through our doors. The Registered Nurse will be Responsible for providing higher level clinical support to the health care team by providing superior nursing care services to patients in accordance with established RN job standards, policies, and procedures

You Will Be Responsible For:

• Exceptional Patient Care: Contributes to overall quality of nursing care through performance improvement techniques that impact patient care positively

• Excellent Communicator: Communicates effectively (written and verbal) with colleagues, patients and family members

• Strong Educator: Educate patients and family members so that they have a transparent understanding of the care being provided. 

• Technical Familiarity: Understanding of computer-based applications (E-MAR, clinical documentation), email, and standard applications such as Microsoft Office.   

• Active Teamwork: Demonstrates problem solving, conflict resolution, and positive communication through teamwork

Minimum Qualifications:

• Education: Graduate of an accredited R.N. program.; CPR required

• Licensure: Current Connecticut R.N. license

• Experience:  3-4 years of related clinical and/or hospital experience, or previous experience in a hospital or ambulatory care setting preferred

Work Schedule: Full Time, 40-hour days, Monday-Friday

About Trinity Health Of New England:

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health Of New England Medical Group, Waterbury location, is looking for an experienced Registered Nurse to join our team of mission-driven healthcare innovators for our Chest Clinic.  Our vision is to provide state-of-the-art healthcare to those within our local communities, creating a positive impact for each individual that walks through our doors. The Registered Nurse will be Responsible for providing higher level clinical support to the health care team by providing superior nursing care services to patients in accordance with established RN job standards, policies, and procedures

You Will Be Responsible For:

• Exceptional Patient Care: Contributes to overall quality of nursing care through performance improvement techniques that impact patient care positively

• Excellent Communicator: Communicates effectively (written and verbal) with colleagues, patients and family members

• Strong Educator: Educate patients and family members so that they have a transparent understanding of the care being provided. 

• Technical Familiarity: Understanding of computer-based applications (E-MAR, clinical documentation), email, and standard applications such as Microsoft Office.   

• Active Teamwork: Demonstrates problem solving, conflict resolution, and positive communication through teamwork

Minimum Qualifications:

• Education: Graduate of an accredited R.N. program.; CPR required

• Licensure: Current Connecticut R.N. license

• Experience:  3-4 years of related clinical and/or hospital experience, or previous experience in a hospital or ambulatory care setting preferred

Work Schedule: Full Time, 40-hour days, Monday-Friday

About Trinity Health Of New England:

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Does your current facility put residents before anything else? At Schuyler Ridge, that is our philosophy! By focusing upon capabilities rather than limitations, Schuyler Ridge enhances quality of life and accommodates a remarkable degree of individual preferences. And, Schuyler Ridge brings a similar philosophy to the support of our colleagues! Come see the difference you can make by becoming a part of the Schuyler Ridge team!

Are you an RN with a passion for Educating and training others in the healthcare field? We have an opportunity for you!

Schuyler Ridge is seeking a dedicated and experienced Per Diem Nurse Educator to support staff development and provide hands-on education for our clinical teams, with a strong focus on onboarding and training Certified Nursing Assistants (CNAs). This role plays a key part in ensuring high-quality resident care through staff competency, compliance, and continuous learning.

Key Responsibilities:

• Facilitate orientation, skills validation, and ongoing education for CNAs and nursing staff.
• Provide hands-on coaching on clinical skills, resident care procedures, and regulatory requirements.
• Assist with CNA training, competency evaluations, and support for new hires entering the CNA pathway.
• Partner with leadership and unit managers to identify training needs and reinforce best practices.
• Maintain accurate documentation of education, competencies, and regulatory compliance.
• Serve as a clinical resource to ensure adherence to quality, safety, and infection control standards.

Requirements:

• Valid NYS RN license

• Associate's Degree in Nursing from an accredited Nursing program

• 3-5 Years related experience in Long term care facility as staff development coordinator (preferred)

• Strong communication skills

• Group and curriculum development skills required.

• Familiarity with DOH regulations and survey preparation.

• Must enjoy teaching and be comfortable working with staff at all levels.

Pay Range: $40.00 - $52.81 per hour

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

The Nurse Leader (NL) is a licensed registered nurse (RN) accountable for leading, managing & advancing people, processes & / or programs that support direct or indirect patient care.  The NL promotes & advocates for patients, nurses / colleagues & the practice of nursing as defined by clinical area(s) of expertise & assignment. This role will support the MercyOne Cedar Falls Medical Center’s OR, Sterile Processing, PACU, PAT, ASU, Infusion Services, Pain Clinic, and Outpatient Services.

Provides operations & / or optimization leadership to professional & / or frontline staff, supervisors & / or managers; Retains accountability for staff coordination, training, hiring, performance, regulatory compliance & results of assigned department(s); Develops departmental plans, including organizational priorities; Controls resources, effectiveness & policy formation in area of responsibility; Collaborates with larger teams of health professionals to plan for long-term patient care needs. 

• Operations-focus: Directly manages department(s) / service line; Decisions are guided by resource availability as informed by operational need, functional objectives & clinical drivers of department; Responsible for driving outcomes through the daily management of resources; Primarily patient facing 

• Optimization-focus (advance, improve, enhance, leverage): Manages indirect or patient care department / program; Priorities are guided by the operational & clinical needs of patient care areas; Develops plans in concert with Nursing Operations Managers in support of the department functional objectives & clinical drivers where support is assigned.  

SCHEDULE

• Full time, 40 hours per week

• Salary Exempt

• 8 hour shifts

• Monday - Friday

ESSENTIAL FUNCTIONS

The Nurse Manager of Perioperative Services:

• Upholds and models Trinity Health and MercyOne’s Mission, Vision, and Values in all actions and decisions.

• Ensures safe, evidence‑based, high‑quality perioperative nursing practice using the full nursing process.

• Provides transformational leadership to develop, mentor, and support the perioperative team.

• Manages operations, staffing, resources, and financial stewardship to achieve performance and quality outcomes.

• Promotes a healing, culturally respectful, patient‑centered environment.

• Fosters colleague well‑being, continuous learning, teamwork, and a positive work culture.

• Communicates clearly, listens authentically, and builds trusting relationships with staff, patients, and families.

• Maintains knowledge of and ensures compliance with all applicable laws, regulations, and organizational policies.

• Other duties as assigned.

• Graduation from an accredited school of nursing and bachelor’s degree is required.

• BSN required. Master’s degree is preferred.

• Current Iowa RN license, at least two (2) years of relevant clinical nursing experience is required.

• Two (2) years of OR experience.

• Relevant supervisory experience is preferred.

• Basic Life Support (BLS) is required within three (3) months of hire.

• Proof of completion of Mandatory Reporter for both Child and Dependent Adult Abuse, ACLS training is required within six (6) months of hire.

• Specialty practice certification is preferred.

• Must be comfortable operating in a collaborative, shared leadership environment.

• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health and MercyOne.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

• Must be able to set and organize own work priorities, and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.

• Must be able to travel to the various MercyOne/Trinity Health sites as needed.

• Must possess the ability to comply with MercyOne and Trinity Health policies and procedures.

• Must be able to lift, bend, sit, stand, push, pull and carry objects of various weight.

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

POSITION HIGHLIGHTS AND BENEFITS

 We care about your well-being, both physical and mental, which is why our benefit package includes:   

• Wellness programs  

• Education reimbursement  

• Personalized health insurance plans including dental and vision  

• Paid time off  (drop in plan)

• Long- and short-term leave  

• Retirement planning  (403b with employer match)

• Life insurance coverage  

All benefits start day 1 with no waiting period!

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: 

• MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center 

• MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation 

• MercyOne Oelwein Medical Center, Community Level IV Trauma Designation 

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. 

MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

PRIMARY JOB DUTIES

  1. Complete the initial, comprehensive, and ongoing assessment of patient and family/caregiver needs and provide direct or supervised nursing services based on a developed plan of care.             

  2.  Develop an individualized plan of care, in collaboration with the hospice interdisciplinary team, patient, and family, based on assessment, identification of needs, and patient and family/caregiver goals and preferences. Incorporate palliative nursing interventions.

  3.  Communicate with the physician (Attending and Hospice) regarding the patient’s needs, response to treatment, and changes in the patient’s condition; obtain/receive physician orders as required.
 

  4.  Work closely with other members of the IDG, and in cooperation with family/caregiver to provide holistic physical, psychosocial, emotional, and spiritual services, including bereavement support to the patient and family to achieve the highest quality of care.
 

  5.  Demonstrates positive interpersonal relations in dealing with all members of the agency.
 

  6.  Effectively demonstrates the mission, vision and values of the Agency on a daily basis.

1.0 45% QUALITY OF WORK

1.1 15%

Utilizing all aspects of the Nursing Process (assessment, planning, implementation, evaluation) with appropriate skill to effectively carry out the Plan of Care for each patient as evidenced by:

• Assessing the patients’ and family/caregivers’ physical, psychosocial, bereavement, environmental, safety, and developmental needs.
• Implementing the Hospice Plan of Care as prescribed by the physician and in conjunction with the other members of the interdisciplinary group, and revising the Hospice Plan of Care as patients’ needs change.
• Providing care to patients and families through the utilization of interventions and evaluation of outcomes of care.
• Managing all aspects of the patient’s plan of care, based on the changing needs of the patient and family/caregiver, to anticipate, prevent, treat, and manage pain and other undesirable symptoms through ongoing communication of collected data and assessment findings, and collaborating with other interdisciplinary team members.
• Provide support, instruction, and education of the patient, family and other caregivers who participate in the care of the patient in relation to needs identified on the plan of care, including, but not limited to: disease process and progression, medications, pain, symptoms associated with disease, oxygen safety, hospice philosophy, and care of the terminally ill.

1.2 15%

Effectively and efficiently assists in the care of hospice patients and assists in the coordination of care with the interdisciplinary team.

• Maintains open communication and coordination of care, acting as a liaison between hospice medical provider, patient/family, and hospice team.
• Performs ongoing assessment of the patient based on the Plan of Care and communicates findings to the Hospice Physician and other interdisciplinary team members as appropriate.
• Performs and reports assessment findings of the patient’s pain and other undesirable symptoms to the Hospice Physician in a timely manner.
• Maintains an accurate and updated medical record, including all coordination of care notes, on-going assessments, communications with others involved in patient’s care, and any other information pertinent to the care of the patient.
• Provides supervision of patients’ assigned LPN and CNA, in accordance with Medicare guidelines and agency policy.
• Attends and participates in regularly scheduled interdisciplinary group meetings.
• Ensures that arrangements for equipment and other necessary items and services are available.
• Reports abuse and neglect in accordance with state laws and regulations as well as organization policy and procedure.

1.3 10%

Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines.

• Documents nursing assessments, identified problems, measurable goals of care, and limitations to provision of care, care interventions, and response to care in the electronic medical record.
• Documents all patient related visits and phone calls within the EMR and ensures documentation is completed and synchronized after visit completion.
• Completes, maintains, and submits accurate and relevant notes regarding patient’s condition and care given. Records pain/symptom management changes/outcomes as appropriate.
• Documents all physician orders received within the EMR.
• Consults and collaborates with the hospice interdisciplinary team and others involved in the patient’s care.
• Maintains close contact with the patient’s family/caregiver to provide information, support, and continuity of care.
• Maintains collaborative relationships with long-term care facility personnel to support patient care and ensure quality symptom management.

1.4 5%

Contributes to program effectiveness as evidenced by:

• Provides holistic, patient/family-centered care across treatment settings to ensure continuity of care and facilitate attainment of goals of care.
• Provides medication review and reconciliation of medication list within the EMR. Ensures medications necessary to ensure patient comfort are available.
• Maintains a high level of knowledge pertaining to the management of pain and symptoms in the dying process.
• Participates in the provision of 24/7 on-call nursing services.
• Assumes responsibility for personal growth and development and maintain and upgrade professional knowledge and practice skills through attendance and participation in continuing education and in-service classes and completion of required annual training.
• Actively participates in quality assessment performance improvement teams and activities.

2.0      30%           EFFICIENCY AND EFFECTIVENESS:

2.1      20%            Organizes and performs work effectively and efficiently as evidenced by:

• Scheduling self to reduce driving time and mileage and utilizing resources to prevent duplicate driving or trips by determining if others are in the area.
• Ordering only supplies that are needed and is conscientious of minimizing on-hand inventory.
• Ensuring Durable Medical Equipment (DME) is ordered in bulk to reduce delivery cost.
• Ensuring provision of medical supplies is limited to only what is needed in the home.
• Assessing and cleaning medical supply care boxes, bags, and electronic devices every month, maintaining appropriate documentation
• Practicing personal cost containment by responsible use of equipment, supplies, and resources.

2.2      10%            Maintains and adjusts schedule to enhance team performance as evidenced by:

• Reporting to work on time and returning promptly from errands, breaks, and meals.
• Managing personal work schedule and time off to promote smooth agency operations.
• Assisting other team members to ensure completion of all work assignments.
• Demonstrating flexibility with changing workload/assignments.
• Does not exceed accrued PTO or qualified leave of absence(s).* cannot exceed

3.0      25%           TEAM WORK, MISSION, VISION, VALUES:

3.1      25%            Demonstrates positive interpersonal relations in dealing with all members of the team (i.e. co-workers, supervisors, physicians, etc.) as evidenced by:

• Responding to all customers in a courteous, sensitive and respectful manner.
• Demonstrating respect for team members.
• Managing stress and personal feelings without a negative impact on the team
• Working collaboratively and cooperating with other departments.
• Completing the review period without any formal disciplinary action.
• Presenting a clean and neat appearance in personal attire and one’s work area.

JOB SPECIFICATIONS

  1.       Education:  Graduate of NLN accredited school of nursing and current license to practice professional nursing as a Registered nurse in the state; Bachelor’s Degree preferred.

  2.       Licensure / Certifications:  Must have current Registered Nurse license in NC, NC drivers license with an automobile that is insured in accordance with state or organization, and a current American Heart Association CPR certification.

  3.       Experience:  Minimum of one years’ clinical experience required; hospice experience preferred.
 

  4.       Essential Technical/Motor Skills:  Working knowledge of Word, E-mail, typing of 30 wpm, basic technical or medical knowledge of home health billing requirements.  Advanced customer service skills to respond with simple answers, etc.
 

  5.       Interpersonal Skills:  Ability to work independently as well as effectively as part of an interdisciplinary team.

  6.       Essential Physical Requirements:  Intermittent physical activity including walking, standing, sitting, lifting, and supporting patients
 

  7.       Essential Mental Abilities:  Ability to concentrate with large volumes of paperwork and data entry, handle pressure of deadlines, good judgment, ability to organize and prioritize workload independently. Emotional/mental stability and stamina
 

  8.       Essential Sensory Requirements: Keen observation skills.
 

  9.       Exposure to Hazards:  May be exposed to virus, disease and infection from patients and specimens in workin

Want to learn more about MercyOne Waterloo OB/GYN Ste G4500? MercyOne Waterloo OB/GYN Ste G4500 | MercyOne

Join the MercyOne Family! We are looking to hire a Clinic RN in our MercyOne Waterloo OB/GYN Ste G4500 Clinic

As a Clinic RN  at MercyOne, you will provide patient care in outpatient settings and are responsible for delivering safe, effective, and evidence-based patient care through assessment, planning, implementation, and evaluation. They coordinate care provided by other clinical staff, support patient and family education, and ensure communication across healthcare teams. They are accountable for clinical standards and may operate with minimal supervision

Schedule:

• M-T 7:30a-4:30p
• Friday 7:30-4:30
• Full time 32 hours a week
• No Weekends no holidays

General Requirements:

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Plans, assesses, intervenes, and provides direct patient care using critical thinking and nursing processes (assessment, planning, implementation, evaluation).
• Performs comprehensive patient assessments (physical, psychosocial, nutritional, functional, safety, spiritual, cultural, educational). Makes nursing decisions based on patient status and care needs.
• Administers medications and treatments safely via multiple routes (oral, IM, SC, ID, IV, inhalation, topical, ocular, optic, sublingual, nasal) and documents accordingly.
• Performs nursing care, lab and diagnostic tests, specimen collection, phlebotomy, and limited radiology procedures following policies and universal precautions.
• Assists providers with patient care, phone/mail/fax communications, scheduling, consents, admissions, referrals, and outpatient procedures.
• Communicates and collaborates with physicians, staff, patients, families, and interdisciplinary team members regarding care plans and patient needs.
• Educates patients, families, and clinical staff on treatments, medications, test preparation, discharge, and health maintenance; documents education and evaluates understanding.
• Participates in staff meetings, committees, quality improvement, risk management, and performance improvement projects.
• Maintains documentation accuracy and completeness in EMR: assessments, vitals, symptoms, treatments, medications, education, charges, lab results, histories, and consults.
• Maintains and monitors supplies, equipment, medication stock, and office machines; follows maintenance and quality control protocols; reports malfunctions.
• Recognizes and responds appropriately to urgent/emergency patient needs and initiates emergency procedures.
• Other duties as needed and assigned by the manager.
• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior

Education:

•  Must be comfortable operating in a collaborative, shared leadership environment.
• Active RN License in the state of Iowa; Licensure from other states may be required based on location. Compact State License acceptable where applicable.
• Basic Life Support (BLS) certification required within 3 months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire.
• Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office).
• Ability to work with diverse groups of people in a collaborative, shared leadership environment.
• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
• Completion of specialty classes or proof of other certifications required for some roles.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Collette is seeking detail-oriented and collaborative Group Air Support Coordinators to join our growing Air team. This hybrid role is based at our headquarters in Pawtucket, RI.

About Collette: Let Us Show You the World

There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. Collette is all about people. So, what are you waiting for? Your journey starts here.

Job Summary

Reporting to the Group Supervisor - Air Operations, the Group Air Support Coordinator will play a key role in ensuring Group Air reservations are accurately booked and aligned with guest expectations and tour requirements. This position supports the Group Air teams and Supervisor by assisting with daily tasks to maintain a smooth and efficient workflow.

Primary Functions:

• Assist Group Air Specialists with queue management and securing guest seat assignments.
• Perform quality checks on Group Air reservations after seat reduction dates and as needed.
• Action airline schedule changes promptly. Assist with protecting passengers when changes no longer meet minimal connection times and/or time restrictions on the tour package booked.
• Support Quality Control Air Coordinator(s) when necessary.
• Assist with fulfillment of Group Air requests across all office locations.
• Participate in special projects and other duties as assigned by the VP Air and Logistics, Air Operations Manager, Supervisor, or Airline Contracting and Pricing Manager.
• Maintain a clean, organized, and safe work environment in accordance with company standards and policies.

Knowledge and Skills:

• Bachelor’s degree preferred (educational assistance available through approved programs).
• Minimum of 2 years of relevant experience in a related field.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Familiarity with, or willingness to learn, air operations, quality control procedures, and reporting documentation standards.
• Strong verbal and written communication skills.
• Ability to create, compose, and edit professional written materials.
• Effective team player with the ability to work collaboratively across diverse teams and departments.
• Strong organizational skills with the ability to prioritize and manage multiple tasks.
• Demonstrated problem-solving and analytical thinking capabilities.
• Ability to plan and structure work to maximize efficiency and productivity.
• Commitment to fostering a cooperative and positive work environment.

Compensation & Benefits

We believe in taking care of our team—inside and outside of work.

The pay range for this position is $18 - $21 per hour.

What We Offer:

• Health & Wellness: Medical, Dental, and Vision coverage—plus a Peloton One Membership to keep you moving
• Time Off: Generous PTO, paid holidays, and your birthday!
• Volunteer Time: Paid hours to give back to causes you care about
• Financial Security: 401(k) with company match
• Family Support: Paid parental leave, paid bereavement leave and access to our Employee Assistance Program
• Career Growth: Tuition reimbursement to help you level up your skills
• Exclusive travel discounts, incentives and more!

Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Purpose Statement

The Materials Group Leader is accountable for the suitable handling and processing of the entire supplies inventory in the warehouse during his shift. In addition to supervising and assigning tasks to workers and maintaining seamless functions in the warehouse.

Key Accountabilities and Outcomes

• Loading and unloading of freight and products
• Overseeing the handling of consignments and the supervising of the loading and unloading of the same.
• Maintaining an account of the entire supplies, raw and packaging materials inventory in the warehouse.
• Ensuring the proper labeling and tagging of goods and materials.
• Following all necessary documentation and legal procedures for inbound and outbound.
• Assigning work and functions to all warehouse workers and staff during his/her shift.
• Supervising the functions and working of the warehouse workers when the supervisor is absent.
• Adhering to the compliance of all legal, food safety, food quality and safety procedures of the company.
• Supervising proper shift allocations and ensuring efficiency of shift warehouse staff when supervisor is absent.
• Organizing and conducting necessary training activities for his/her shift staff and workers.
• Report to Supervisor any improper functioning of warehouse tools and equipment.
• Supervising the proper and smooth functioning of all activities.
• Assist in the shipping department when the Shipping Team Leader is absent.
• Supervise the deliveries on supplies to the lines according to SOP’s
• Overseeing the proper loading, unloading and handling of goods and materials.
• Validating the received materials and goods with the invoices to ascertain the precision of the goods delivered.
• Ensuring the completion of all paper work relating to the received and loading of goods.
• Ensuring the proper handling and stocking of goods, in compliance with warehousing and storage norms.
• Monitoring the warehouse records and inventory and filing reports of discrepancies in quantities and damages to the supervisor.
• Coordinate the transportation needs in Supervisor’s absence.
• Communicate with the Cold Storage facilities to coordinate inbound finished product loads when the supervisor is absent.
• Coordinating with suppliers regarding the shipments and delivery of orders.

Knowledge, Skills, and Experience

• HS degree or GED
• 3 years of experience in a food-processing, pharmaceutical or chemical manufacturing organization, preferably using computerized manufacturing equipment
• Demonstrated knowledge and application of qualifications in a pharmaceutical or food manufacturing environment
• Working knowledge of FDA regulations, Good Manufacturing Practices (GMPs), HACCP, food allergens and pest control
• Demonstrated knowledge of efficient and safe manufacturing operations to include product and associate safety, OSHA standards, product quality (success rates), cost control (minimizing downtime and waste, optimizing yield)
• Demonstrated ability to analyze and resolve problems
• Demonstrated mechanical and spatial aptitude, including the ability to disassemble and reassemble equipment
• Read, write and speak English
• Basic knowledge of SAP or similar software
• Good teamwork and leadership skills.
• Ability to effectively manage time and meet necessary targets.
• Knowledge and capacity to efficiently delegate work.
• Analytical and operational skills and the ability to adapt in a fast pace work setting.
• Proficiency with the MS Office (WORD & EXCEL)
• Previous experience using Syspro and/or riteSCAN is a plus.

COMPENSATION

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate

$22.00 - $24.00

Rich Products Corporation, its subsidiaries and affiliates (“Rich’s”), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Associate Experience Network at if you need assistance completing this application or to otherwise participate in the application process.

Comp: $125K-$135K

Position Summary:

The Employee Benefits Large Group Account Manager is responsible for providing prompt, accurate, first in class service to clients, providers, and partner companies. In this role you will assist the benefits consulting team in providing stellar service/administrative support to the book of business.

The company is using cutting edge technology and techniques to disrupt the insurance marketplace. Their dynamic, entrepreneurial environment will expose you to many different facets of the business. This is an exciting position where no two days are the same.

Essential Duties and Responsibilities:

• Provide complete support to the benefits consulting team
• Assist in servicing customers with all questions including but not limited to obtaining card or other information, claims questions/submissions, correspondence, and all related activities
• Support benefits consulting team with the sale of new business from start to finish including management of all documentation, applications and implementation
• Attend enrollment meetings and meet with clients when necessary
• Assist in management of renewal process including information gathering, processing, coordinating with providers, and accurately maintaining databases

Essential Requirements for Education and/or Experience:

• Bachelor’s Degree
• 3+ years’ experience in a consulting, brokerage or insurance company environment
• PA Life, Accident & Health Insurance license (or able to acquire within 90 days)
• Self-Funded experience strongly preferred

Specialized Knowledge/Beneficial Skills and Experience:

• Excellent customer service skills with a high level of customer focus, motivation and follow through
• Ability to work in a fast-paced environment with excellent prioritization, project management, problem solving and time management skills
• Works equally well autonomously or as part of a team
• Resourceful and inquisitive
• Excellent written and oral communication
• Proficient in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel)
• Strong analytical skills and the ability to pay attention to details