Floor Decor Jobs in Usa
2,290 positions found — Page 10
Riemer Floors – Bloomfield Hills, MI
Full-Time | Leadership Role
Riemer Floors is seeking a hands-on Assistant General Manager to provide operational leadership, drive system adoption, and strengthen execution across our multi location flooring business.
This role focuses on follow-through, accountability, and process discipline to support sales growth and operational consistency.
ResponsibilitiesOperational Leadership
- Oversee coordination across service, dispatch, warehouse, and delivery.
- Improve workflow from order entry through installation.
- Remove bottlenecks and ensure initiatives are completed.
Sales Process Accountability
- Coach sales staff on accurate order entry and adherence to procedures.
- Reduce errors and rework through training and follow-up.
- Reinforce consistent use of RFMS features.
Systems & Technology
- Lead transition to and adoption of RFMS Online.
- Implement receiving/scanning workflows.
- Train team members on system usage and monitor compliance.
Strategic & Financial Support
- Participate in operational planning and decision-making.
- Support financial discipline, including vendor payment term compliance.
- Review key performance metrics to guide improvements.
- 5+ years of leadership experience in flooring, construction, building materials, or distribution.
- RFMS experience strongly preferred; ERP experience required.
- Experience implementing new systems or workflow changes.
- Ability to interpret financial data and operational KPIs.
- Strong communication and accountability mindset.
- Results-driven and comfortable coaching experienced team members.
- Competitive compensation + performance incentive.
- Leadership visibility and impact.
- Growth opportunity within the KSI Family of Brands.
Location: Bloomfield Hills, MI
- Schedule: Full-Time, On-Site
Our luxury high jewelry client is looking for an ASM! This will be for their brand new store opening at South Coast Plaza this summer.
ROLE OVERVIEW:
The Assistant Store Manager plays a key hands-on role in the day-to-day running of the client's South Coast Plaza store. This is a highly service-driven boutique with a close-knit team and a strong focus on delivering an exceptional luxury client experience.
Working closely with the Area Manager, the Assistant Store Manager supports daily operations, sales performance, and team leadership. The role is primarily operational and client-facing rather than strategic, with a strong emphasis on leading by example on the shop floor, maintaining high standards, and supporting a small sales team in achieving store targets.
RESPONSIBILITIES:
Store Operations & Daily Management
- Support the Store Director in the smooth day-to-day operation of the Sloane Street store.
- Ensure consistently high standards of client service, store presentation, and operational execution.
- Act as a senior point of contact on the shop floor, handling client needs and resolving issues with confidence and discretion.
- Open and close the store as required and support rota planning and daily coverage.
Sales & Client Experience
- Be highly present on the sales floor, delivering exceptional, personalised service to all clients.
- Support the achievement of store sales targets.
- Build strong repeat-client relationships through consistent follow-up, clienteling, and attention to detail.
- Support private appointments and in-store events as required.
Team Support & Development
- Support the Area Manager in the day-to-day management of a small team of approximately five sales associates.
- Lead by example in behaviour, presentation, and service standards.
- Assist with onboarding, training, and coaching to support team performance and confidence.
- Provide regular feedback to the Store Director on team performance and development needs.
Stock & Back-of-House Support
- Support back-of-house processes, including stock handling, accuracy, and organisation.
- Assist with stock deliveries, transfers, and basic administration.
- Ensure stock rooms and selling areas are maintained to brand standards.
Reporting & Administration
- Support basic sales reporting, daily figures, and store administration as required.
- Communicate key store updates to the Store Director and wider retail team.
QUALIFICATIONS AND EXPERIENCE
Previous experience as an Assistant Store Manager or Senior Sales Associate within luxury retail, ideally fine or high jewellery.
Strong sales and clienteling skills with a genuine passion for luxury service.
Comfortable working in a smaller store environment where roles are hands-on and varied.
Organized, reliable, and detail-oriented with strong follow-through.
Confident communicator with a collaborative, supportive leadership style.
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Director of Franchise Sales & Performance
Company: Spartan Floor Coatings
Location: Greenwood Village, CO
Compensation: $85,000–$125,000 Total Compensation (Base + Performance Bonus)
This range reflects total compensation potential. Base salary is determined by experience and does not represent starting pay.
About Spartan Floor Coatings
Spartan Floor Coatings is one of the fastest-growing concrete coating franchise brands in the country, now with 31 locations nationwide and expanding aggressively.
Our success is built on:
- A proven launch process
- Best-in-class sales systems
- Strong marketing infrastructure
- Hands-on training at our Colorado headquarters
- A performance-focused support structure
As we expand, we are strengthening our Franchise Performance team to ensure every new owner launches successfully, grows profitably, and scales confidently.
About the Role
The Franchise Performance Coach is a strategic leadership role focused on franchisee success, sales growth, and operational performance. Your role is to guide franchisees through business ownership — from onboarding through launch, growth, and multi-territory expansion. This position blends sales leadership, coaching, KPI management, and business operations support to help franchise owners:
- Launch successfully
- Achieve strong early revenue
- Establish repeatable systems
- Improve operational efficiency
- Hit and exceed their KPIs
- Build a foundation to scale into multi-territory operators
You will be part of a growing department responsible for franchisee training, onboarding, field development, and long-term performance coaching across the entire Spartan network.
Key Responsibilities
Franchise Onboarding & Launch Readiness
- Guide new owners through pre-launch and launch phases, ensuring they understand their sales systems, operational workflows, CRM usage, and business responsibilities.
- Coordinate with the corporate install trainer to align classroom and field training schedules.
- Ensure every franchisee enters launch confident in sales, systems, scheduling, and business operations.
Sales Leadership & Revenue Growth
- Train franchisees on in-home sales strategy, phone consultations, follow-up systems, pricing, and closing techniques.
- Conduct call reviews, estimate reviews, and KPI reviews to identify opportunities for improved performance.
- Build revenue-focused action plans tailored to each territory’s goals and market dynamics.
Business Coaching & Operational Performance
- Coach owners on:
- KPI tracking and interpretation
- Workflow and scheduling optimization
- Team development and accountability
- Profit margins and business structure
- Daily operational discipline
- Identify bottlenecks and implement solutions that improve efficiency and increase profit per job.
Field Support & System Alignment
- Travel up to 40–50% for market visits, sales coaching, business reviews, and launch support.
- Support franchisees with field observations, sales ride-alongs, team coaching, and operational audits.
- Provide feedback to corporate leadership to help refine systems, streamline processes, and strengthen the overall Spartan brand.
Network Development & Best Practices
- Host group coaching, virtual sessions, and quarterly performance trainings.
- Support continuous improvement of tools, scripts, dashboards, and training materials.
- Ensure consistent system adherence across the network to maintain brand standards and drive predictable results.
Ideal Candidate
Required Experience
- 3+ years in franchise operations, field performance coaching, business consulting, or multi-location support — ideally in home services or trade industries.
- Proven success helping businesses improve sales performance, strengthen operations, and meet revenue targets.
- Experience supporting owners/operators who are new to entrepreneurship.
Skills & Attributes
- Strong sales leader with the ability to teach, coach, and hold others accountable.
- Operationally minded — understands how scheduling, workflow, capacity, and discipline drive profitability.
- Exceptional communicator who can build trust, influence owners, and create buy-in.
- Comfortable with KPIs, P&Ls, and CRM systems.
- Thrives in a fast-growing, process-driven, entrepreneurial environment.
Why Join Spartan?
- Be a key part of a fast-scaling national franchise system with strong momentum.
- Directly contribute to franchisee success and the growth of the Spartan brand.
- Competitive total compensation package with performance-based earnings.
- Work closely with leadership and play a visible, high-impact role shaping the future of the network.
- Join a high-performance culture built on accountability, results, and continuous improvement.
Ready to help entrepreneurs launch strong, grow fast, and scale with confidence?
Apply today and play a key role in building one of the strongest performance-focused franchise systems in the home services industry.
Our client, a luxury French fashion house, is looking for a TEMPORARY sales support associate to join their Costa Mesa team through April 12th!
Responsibilities:
- Customer service – Providing exceptional hospitality and assistance to guests, providing recommendations, answering questions.
- Sales - Identifying business opportunities, achieving sales quotas, preparing sales proposals.
- Cash Register - Operating POS, processing payments, online orders, and refunds.
- Problem Solving - Responding to guest concerns and complaints in a professional and constructive manner.
- Time Management - Juggling multiple tasks at once, such as replenishing merchandise, assisting guests, and recovering the sales floor.
Requirements:
- Must be open to temporary work.
- This is an on-site role. Candidates should be willing reliably to commute to Costa Mesa, CA for consideration.
Please submit a resume for consideration.
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General Summary
Manage all aspects of flooring, paver, and tile installation projects to ensure project timeline, budget, and customer satisfaction.
Essential Job Functions
- Act as key point of contact with builder superintendents, interfacing through builder website, email, phone, and in person.
- Track all jobsite milestone dates in scheduling software.
- Ensure completion of installation jobs according to builder install schedule.
- Ensure layout, materials, budget, and quantity accuracy.
- Work with the Production Coordinator to ensure accurate delivery dates of materials (material request dates).
- Collaborate with trade partners throughout installation to ensure quality and efficiency.
- Ensure job sites adhere to safety standards
- Assist in resolving issues/conflicts related to daily construction activities (eg. vendor contracts, work orders, job progress, layout).
- Complete job orientation with Production Coordinator.
- Perform pre- and post-installation inspections.
- Perform accurate field measurements.
- Act as a courier for miscellaneous job-related materials.
- Accompany non-employee (subcontractor) technicians on occupied warranty jobs.
- Assist with customer service tickets.
- Authorize installer payment for work completed.
- Supervise two or more staff/work groups.
- Submit additional work authorizations for payment at builder kiosks.
- Read blueprints, write and communicate effectively, make correct decisions, and delegate work effectively.
- Other management, administrative, and/or clerical duties as assigned.
Education And Experience
- High school diploma or equivalent.
- Bilingual in English and Spanish preferred. Ability to effectively communicate both written and orally in both languages preferred.
- Prior experience using common software programs.
Other Requirements
- This role would require the ability to lift, push, and/or pull loads in excess of 50 lb.
- Fundamental mathematical comprehension required.
- Ability to multi-task is required.
- Valid Florida driver’s license and reliable personal vehicle available for company use required. (Auto allowance and/or gas card to be provided.)
- Travel required: daily travel required.
Any offer of employment is contingent upon pre-employment drug screen and criminal background check.
This job description is intended to provide an overview of the work to be performed and the qualifications for success and can not be construed as an employment contract. Any statements made in this job description are subject to change at the discretion of Italian Terrazzo & Tile Co. of Brevard, LLC.
Italian Terrazzo & Tile Co. of Brevard, LLC is an Equal Opportunity Employer and makes employment decisions without regard to race, color, sex, national origin, age, religion, physical or mental disability, military status, or any other protected class.
OVERVIEW
The DFA Cabinet Division Project Manager manages the full cycle of cabinet projects, from initial customer consultations and design to final installation. This role involves coordinating subcontractors, ensuring timely and quality project completion, and managing vendor cabinet orders. This position is responsible for preparing detailed bids, closing sales, and maintaining paperwork for accounting. Using 2020 cabinet design software, this individual will design and execute installations while collaborating with warehouse leads, installers, and clients to address any issues efficiently.
JOB RESPONSIBILITIES
§ Manage projects and subcontractors to accomplish job duties and follow pre-established systems
in a timely fashion – accountable for the successful completion of cabinet jobs
§ Meet with customers to consult on retail and new-build cabinet projects, assist with design,
prepare detailed bids, and close sales
§ Display excellent cabinetry knowledge daily through design, bidding, sales, general construction
project management, quality control, inventory control, and overall installation
§ Attend and contribute to weekly team meetings to review previous-day and current-day projects
§ Meet with remodel contractors to provide schedules, general information, and address all job-
related tasks
§ Order cabinets – general knowledge of vendors (Karman, Kemper, Aristokraft, and Timberlake)
§ Use 2020 cabinet design software to design, order cabinets/trims, and complete installations
§ Work with warehouse leads to coordinate schedules for the storage and deliveries of cabinet
projects
§ Work with installers, clients, and staff to quickly react and solve problems – project management
§ Manage all necessary paperwork for accounting in a timely fashion – credit card payments, vendor
invoices, job costing, etc.
§ Ensure customer service issues (warranty calls) are tracked appropriately and responded to in a
timely manner
§ Responsible to maintain proper hygiene, meet dress code requirements, and consistently have
positive attitudes (meet DFA Core Values)
QUALIFICATIONS / SKILLS
Drive Results
Managing Customer Needs
Sense of Urgency
Listening Skills
Managing Processes
Flooring Knowledge
Attention to Detail
Positive Attitude
Tablet/Computer Skills
Communication Skills
Ability to Follow Through
Time Management
REQUIREMENTS
§ Demonstrate knowledge of cabinetry and a broad understanding of all phases of residential
construction, including plumbing, electrical, appliances, and countertops
§ Communicate with diverse personality types and maintain a consistently positive attitude
§ Exhibit strong skills in computer use, leadership, communication, and organization to manage
tasks and team dynamics efficiently.
Our Mission“Stand Out. For Good”. At Altar’d State, those four words are more than just than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
Position OverviewThe Merchandiser supports the Store Leader by executing the merchandising and seasonal décor to create a beautiful environment for our guests to achieve all store goals. You will provide our guests with exceptional service through relationship building and an inspirationally, well-maintained environment. Merchandisers drive excellence and provide leadership in all visual aspects of the store including elevated product merchandising, well crafted window designs, and a drive for results through the store’s presentation.
Job Requirements
PeopleFosters a guest-focused team environment through driving volume and anticipating guest needsAchieves excellent guest service by role-modeling company service standardsProactively provides timely feedback to associates, rewards and recognizes performance to drive retentionHolds self and associates accountable for achievement of financial results and performance standardsManages conflict and coaches by applying company’s recommended processes, standards and guidelinesEmpowers and involves associates in decision-making processesReceives feedback and fosters dialog around solutionsDevelops associates through an individualized approach by matching talent with tasks, delegating, and challenging on resultsFosters team commitment through support, relationship building, and recognizing individual contributionsLeads by managing through change and adversityMakes recommendations on hiring, promotions, and terminations of team members based on performance
ProcessReact to product and presentation based off the needs of the businessMaintain seasonal window décor weeklyControls workflow through successful planning and delegationAssess store business using company reporting tools to identify merchant opportunities within product placement, outfitting and stock levels Executes task directives within designated time framesConduct weekly window mannequin updatesTeach standards of product flow, merchandising and product knowledge to the teamAdheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assetsCommunicates effectively with executive teamCoaches the team on analysis of, business related visual presentation to achieve department sales goalsLeads forward thinking approach to the guest experience through merchandising, seasonal décor and in-store marketing.Leads a creative community to drive sales through an inspirational store environmentMust be able to lift and carry heavy boxes (up to 30 lbs.)
PresentationUtilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize salesInterprets Home Office visual communication through Store Leader / District Leader partnership Partners with the Store Leader to oversee and manage the roll-out of floor sets, window sets, fixture placement and overall visual environmentMaintains an awareness of brand aesthetic and relevance to the store environment and communicates with teamManages placement of new productCommunicates product performance observations and offers feedback to the Store Leader
Qualifications1 year Merchandising experienceBachelor’s Degree preferredPhysical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.
Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:#73 in Fortune 100 Best Companies to Work For® 2023#4 in Fortune Best Workplaces in Retail™ 2022#93 in Best Workplaces for Millennials™ 2023#34 in Fortune Best Workplaces for Women™ 2022
The Warehouse Clerk is responsible for performing general warehouse duties. The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
Basic Qualifications- Must be 18 years of age or older
- Must possess a valid driver's license
- No experience required and on the job training provided
- No high school diploma, GED or college degree required
- One (1) year of similar work experience preferred
- Cleans building floors by sweeping, mopping, scrubbing, or vacuuming them. Follows procedures for the use of chemical cleaners and power equipment in order to prevent damage to floors and fixtures.
- Sometimes using ladders, dusts and washes furniture, walls, machines, and equipment; cleans ceilings and dusts and polishes light fixtures. Washes and replaces blinds
- Moves cabinets, boxes, furniture, crates and equipment to clean areas, either manually or by using hand trucks
- May remove stains from such surfaces as rugs, drapes, walls, and floors using chemicals and cleaning solutions. May also sweep walks, rake leaves, cut grass, remove snow or perform other incidental seasonal tasks
- Mixes water and detergents or acids in containers to prepare cleaning solutions according to specifications
- Strips, seals, finishes, and polishes floors
- Cleans and vacuums carpeted areas, including application of spot cleaning treatment
- Gathers and empties trash
- Wipes and cleans tabletops, chairs, and equipment in food areas
- Cleans and polishes furniture and fixtures
- Services, cleans, and supplies restrooms
- Periodically cleans overhead vents, dusts blinds, and polishes wood furniture
- Cleans interior partition glass, windows, glass partitions, and mirrors using soapy water or other cleaners, sponges, and squeegees
- Sprays insecticides and fumigants to prevent insect and rodent infestation
- Sets up, arranges, and removes decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events such as banquets and meetings
- Must keep janitor's closet neat and orderly and maintain equipment in good working order
- Requisitions supplies and equipment needed for cleaning and maintenance duties
- Monitors building security and safety by performing such tasks as locking doors after operating hours and possibly checking electrical appliance use to ensure that hazards are not created
- Drives vehicles (if required) to perform or travel to cleaning work, including vans, industrial trucks, or industrial vacuum cleaners
- May be expected to make basic repairs
- Miscellaneous duties as assigned
Perform facility janitorial and maintenance duties (change light bulbs, remove trash, communicate work orders, etc.)
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 92Y, 92A, LS, SK, 3051, 2S0X1
**This role is hybrid requiring in-office work based in Irving, Texas**
The Director - Visual and Merchandising Presentation executes the brand’s merchandise presentation strategy to maximize sales, optimize inventory turnover, and improve store labor efficiency. This role leads the end-to-end development of store planograms and drives the testing and refinement of visual initiatives designed to increase customer engagement and profitability. Serving as a key bridge between the field and executive leadership, they align visual standards with corporate business objectives. The director manages the visual merchandising budget and expense forecasting while staying at the forefront of industry trends. This role oversees strategic vendor partnerships and leads the development of innovative store fixtures to enhance product storytelling and durability. In collaboration with Real Estate and Store Floor Planning, they optimize store layouts and remodels to ensure every physical touchpoint delivers a high-impact brand experience and a seamless customer journey.
Responsibilities
Visual & Merchandise Presentation
- Lead the Visual Innovation Lab, serving as the primary architect for physical brand storytelling. Orchestrate the development of immersive product presentations that bridge the gap between creative vision and in-store execution for all retail locations.
- Direct the end-to-end visual merchandising strategy to maximize top-line sales and margin performance, leveraging data-driven presentation standards to optimize inventory productivity and operational efficiency.
- Manage the creation and maintenance of store planograms for all store formats, overseeing new and existing product merchandising and presentation direction
- Ensure accurate execution of new product introduction and product exit strategies through creation of merchandising direction, including strategic placement of product and supportive presentation elements
- Direct the development and implementation of visual merchandising standards to drive brand consistency. Establish high-performance benchmarks that balance premium brand aesthetics with strategic space optimization to maximize square-footage productivity.
- Develop, test, launch, and refine new initiatives to drive store engagement and profitability
- Build and sustain key relationships with executive leadership teams and communicate effectively with stakeholders throughout all levels of the organization to drive alignment and understand their strategic business initiatives to support with visual merchandise presentation
- Be the conduit between Merchandising, Marketing, and Digital to ensure a frictionless omni customer experience
- Oversee the capital investment strategy for fixture innovation to support future seasonal sets and long-term retail evolution.
- Responsible for planning and forecasting expense budgets associated with everyday product presentation, as well as any new fixtures needed for future sets
- Maintain a current and thorough understanding of best-in-class practices and trends in visual merchandising, presentation, and décor
- Collaborate with store floor planning and real estate on refinement of layouts of merchandising aspects of new stores and remodels
- Proactively identify operational improvements and work to formulate, propose, influence, and implement necessary changes
- Other duties as assigned
Qualifications
- Bachelor's degree or equivalent experience
- Microsoft Office Suite; including PowerPoint and Outlook
- 10+ years of retail leadership experience
- Experience in customer experience design and visual merchandising development
- Proven ability to influence change across the organization by developing collaborative relationships with others, anticipate barriers to progress and proactively reroute, and build a brand through a culture of service and operational excellence
- Strong leader with strategic business management skills, who can appropriately shift between tactical and strategic perspectives
- Results oriented, comfortable with ambiguity and possess versatile communication styles
- Ability to manage, engage, and develop a diverse team, working collaboratively with business partners and customers, sharing ideas and developing plans in line with the company mission and merchandise strategy
- Ability to influence, lead, motivate, establish project schedules, and execute within specified timeline
- Success with interpreting data, turning insight into action, delivering on budgets and expense control
Preferred
- Passionate customer advocate with strong leadership presence
- Experience developing executive presentations and storytelling
- Initiative-taker, elevated level of energy, motivated, and is able to work independently
- Ability to mobilize teams into action and manage multiple projects with demanding platforms
- Forward thinking, challenges the status quo and innovates to find a better way
- Creates environment where team members enjoy being on the team
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-8 MICHAEL).
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Manages the daily operations of the bakery department. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Executes merchandising plans as outlined in department planners, toolkits or event packs being mindful of merchandising standards, product levels, shrink, and sales trends. Supervises, trains, and develops team members on performance of their job and provides coaching as needed. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building, leadership, planning, and administrative work.
Department Overall Satisfaction % - Gauges the customer experience in your respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability.
Sales to Purchase % - Ensures the department is profitable by forecasting correctly and ordering as needed.
Production Planning Compliance % - Positions the department for strong sales by providing good information into the system to extract the best data out of the system.
SERVICE - 40% of time
Creates an environment that enables customers to feel welcome, important and appreciated to help build and retain customer confidence and loyalty. Ensures the department is merchandised per plan. Delivers daily conditions that meet the company's expectations for at shelf product availability, freshness, quality and value. Trains department associates on freshness, inventory levels, stocking and ordering and shelf conditioning. Offers customers assistance in finding or suggesting product.
Ensures customer requests and special orders are fulfilled.
LEADERSHIP - 19% of time
Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Establishes goals for merchandising, sales and profits and empowers the team to meet or exceed the goals.
Develops adequate scheduling to manage customer volume throughout hours of operation. Adheres to all local, state and federal laws, and company guidelines.
FINANCIAL - 20% of time
Completes daily and weekly administrative tasks (communications, online training, scheduling, pricing changes, order, etc.) Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Plans, organizes and performs the inventory process. Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperate logs per policy.
COMPLIANCE/SAFETY - 20% of time
Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access.
Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department.
Performs other job-related duties as assigned.
Required Education Course of Study: High School / GED
Preferred Education Course of Study: English & Spanish
Relevant Experience Supervisory Experience: 1 - 5 years minimum
Language(s) Required: English
Language(s) Preferred: English & Spanish
Knowledge, Skills & Abilities Required: Must be 18 years of age. Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Strong customer service skills. Exceptional interpersonal, motivational and communication skills. Knowledge of basic math. Operate bakery equipment (e.g., slicer, oven, scale, knives, box cutter and pricing gun) according to company guidelines. Ability to perform basic cake decorating skills (base ice cakes, borders, cake writing, etc.) Ability to perform basic baking skills (proofing product, product preparation, baking, packaging, etc.) Proficient with computer applications used in effectively operating the department. Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.
Environmental Factors: Retail - Bakery: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 10 ft.
Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts Department Specific Required Equipment: Powered cutting equipment, such as a slicers, saws, grinders, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment Preferred Equipment: baler/compactor, general hardware tools such as a ladder, pliers, wire cutters, box cutter Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 35 lbs.
Travel Requirements: Occasional Travel Percent, No Overnight
Shift: Varied
