Flintk12 Com Ceo Jobs in Usa

About , Inc.

, Inc. is a leading online gifting and experiential commerce company with a family of iconic brands including , Harry & David, Cheryl’s Cookies, , Things Remembered, and more. Our mission is to inspire more human expression, connection, and celebration—powered by innovative customer experiences and a seamlessly integrated technology ecosystem.

Key Responsibilities

Strategic Technology Leadership

• In conjunction with the Business and Product Management, define and execute a multi-year technology vision and roadmap spanning:
• Customer Care platforms (CCaaS (Contact Center as a Service), CRM, customer accommodations, digital engagement, WFM and analytics
• Develop and execute Enterprise Order Management integrations for exception handling
• Collaborating with Product Management to develop AI & Virtual agents’ strategy and execution
• Align technology investments to measurable business outcomes including:
• CSAT / NPS improvement
• Cost-to-serve reduction
• CSRs end-to-end productivity improvements
• Establish scalable, API-first, cloud-native architecture aligned to enterprise standards.

Technology Platform & Solution Ownership

• Ensure reliable, secure, compliant, and scalable technology platform to deliver operational capability across:
• Voice, chat, email, SMS, and digital service channels
• Integrated order capture and exception handling
• Work collaboratively within IT (and business) on integrations across ERP, WMS, TMS, Digital Commerce, Payments, real-time Inventory visibility and enterprise data platforms to drive a seamless customer and agent experience
• Collaborate on Customer Center strategy, design, reliability, and optimization:
• IVR, call routing, telephony platforms
• Order exception management workflows
• Self-service and agent assisted transactions
• Ensure peak-readiness and high availability (99.9%+ uptime) across all platforms.

Delivery & Modernization

• Lead large-scale technology transformation programs including:
• CCaaS implementation & migrations
• CRM modernization
• Workforce forecasting, planning and scheduling solutions
• Autonomous agents and customer experience improvements
• Implement agile engineering practices with outcome-based delivery.
• Establish architecture standards for technology selection, deployment, lifecycle management, and technical governance.
• Support modernization initiatives leveraging:
• Intelligent call routing and speech recognition
• Predictive inventory analytics
• Automated order exception handling

Innovation& Intelligent Automation (AI/ML, Agentic AI, Bots)

• Support adoption of AI, machine learning, and intelligent automation across customer care.
• Support implementation of Agentic AI and autonomous workflow agents to:
• Address and resolve WIMO calls
• Resolve order exceptions
• Automate refunds, replacements, and adjustments
• Proactively manage inventory imbalances
• Assist agents with real-time recommendations and next-best actions
• Collaborate and support conversational AI, chatbots, voice bots, and virtual assistants to increase containment, improve personalization, and reduce cost-to-serve.
• Deploy predictive analytics and ML models for:
• Call volume forecasting
• Order risk scoring
• Inventory demand sensing
• Backorder prevention
• Establish foresight metrics, alerts and early-warning dashboards to anticipate service spikes, fulfillment bottlenecks, delivery and inventory constraints before customer impact.
• Partner with Data & Analytics to operationalize semantic-layer-driven intelligence into customer[1]care systems.

Operational Excellence & Reliability

• Own production support, incident management, and platform stability.
• Reduce incident rates and Mean Time to Resolution (MTTR).
• Ensure resilience, disaster recovery readiness, and business continuity.
• Optimize system performance to handle seasonal and promotional peaks.

Data, Analytics & Automation

• Enable analytics layer to help business improve:
• Call containment
• Forecast accuracy
• Agent productivity
• Customer and Agent experience
• Cost-to-serve
• Establish KPI dashboards measuring both technical and business performance impact.

Leadership & Cross-Functional Collaboration

• Build and lead high-performing engineering, architecture, and operations teams.
• Partner closely with:
• Product Management and Customer Care Operations
• Supply Chain & Fulfillment
• Digital Commerce
• Finance & FP&A
• Security & Compliance
• Influence executive stakeholders and participate in steering committee governance.
• Ensure alignment with enterprise Intake Planning and capital prioritization processes.

Qualifications:

Experience

• 10+ years of progressive senior technology leadership and management of enterprise platforms experience (Sr. Director or VP level).
• eCommerce environments ($1B+ revenue).
• Experience managing global teams (including off-shore development centers) and large technology portfolios.

Technical Expertise

• Deep knowledge of:
• CCaaS platforms (e.g., Dynamics, Genesys, Five9, NICE, Kodex)
• CRM platforms (e.g., Salesforce, Dynamics, Zendesk, ServiceNow)
• Workforce Management Solutions
• IVR and call/chat routing & optimization
• Strong understanding of:
• Cloud-native architecture
• API and microservices design
• Event-driven integration patterns
• Enterprise security and compliance standards

Leadership Competencies

• Strategic thinker with firm grasp on innovation and emerging technologies.
• Clear communicator with strong business acumen.
• Proven ability to influence C-level executives.
• Strong vendor negotiation and ecosystem management skills.
• Data-driven decision-maker with measurable results orientation.
• Exceptional team player with proven servant leadership style.

Education

• Bachelor’s degree in Computer Science, Engineering, Information Technology is required.
• Advanced degree preferred

is the premier career resource and networking hub for the Pharmaceutical, Biotechnology, and Medical Device sectors. Our parent company Aequor, a global leader in staffing and consulting with a 28-year legacy, we offer our clients a comprehensive suite of recruitment solutions.

We are seeking a hunter-mentality Account Executive to drive revenue by connecting world-class Life Science employers with our elite candidate network. If you thrive in a consultative sales environment and want to work at the intersection of healthcare innovation and talent acquisition, this is your next career move.

Core Responsibilities

• Revenue Generation: Meet and exceed sales quotas by selling a diversified portfolio: online recruitment advertising, career fair registrations, and traditional staffing placement services.
• Full-Cycle Business Development: Identify, qualify, and prospect high-value Life Science employers (Pharma, Biotech, Med-Device) to build a robust national book of business.
• Consultative Selling: Act as a strategic partner to Talent Acquisition leaders, diagnosing their hiring pain points and tailoring solutions to meet their recruitment goals.
• Pipeline Management: Maintain a high volume of sales activity—including cold calling, networking, and presentations—to ensure a consistent flow of new revenue.
• Account Farming: Grow existing client relationships by identifying upsell opportunities and maximizing staffing service utilization.
• Data Integrity: Utilize our CRM to meticulously track activities, communications, and forecasts, ensuring accurate reporting for the leadership team.

Position Requirements

• Experience: 4+ years of B2B sales experience, specifically in Advertising Sales, Talent Acquisition, or SaaS.
• Industry Knowledge: A background in Life Science recruitment is highly preferred and considered a significant plus.
• Education: Minimum of an Associate’s degree (Business, Marketing, or related field preferred).
• Skills: * Proven track record of building a book of business from scratch.
• Exceptional time management and the ability to prioritize high-value activities.
• Strong "storytelling" ability—you can clearly articulate the value of our platform to HR executives.
• Location: Must be able to work onsite at our Piscataway, NJ headquarters.

Why ?

• The Aequor Advantage: Benefit from the stability and reputation of a global parent company with nearly three decades of industry dominance.
• Uncapped Earning Potential: A competitive base salary supplemented by a commission structure that rewards high performance.
• Industry Impact: Play a pivotal role in helping life-saving companies find the talent they need to change the world.

About

is the premier career networking resource for the Pharmaceutical, Biotechnology, and Medical Device industries. We are looking for a highly organized Sales & Event Operations Coordinator to provide critical administrative support to our sales team and manage the logistical "heavy lifting" for our industry-leading career fairs and events.

The Role

This is a high-impact administrative role designed for a detail-oriented professional who loves organization. You will not be responsible for making sales; instead, you will be the backbone of the department—ensuring that once a sale is made, the client is onboarded perfectly and the event logistics are executed flawlessly.

Key Responsibilities

Event & Logistics Support:

• Vendor Management: Coordinate with venues and vendors for catering & decorating.
• Exhibitor Onboarding: Send "Welcome" kits to registered companies, collect their logos/bios, and ensure they have everything they need for event day.
• Onsite Support: Serve as the "Command Center" during live events—managing check-ins, distributing badges, and assisting exhibitors with booth setup.
• Materials Management: Maintain and organize event supplies, marketing collateral, and shipping logistics for regional shows.

Sales & Administrative Operations:

• Contract Administration: Prepare and send out sales agreements and invoices following client commitments.
• CRM Maintenance: Keep our client database (CRM) up to date, ensuring all contact information and deal statuses are accurate.
• Reporting: Generate weekly reports for management on event registration numbers and sales pipeline progress.
• Lead Management: Organically route incoming inquiries to the sales team and manage the general info@ email account.

Qualifications

• Organization: You have a "black belt" in multitasking and never let a deadline slip through the cracks.
• Experience: 2+ years in an administrative, office management, or coordinator role.
• Communication: Professional and polished; you will be interacting with HR leaders from some of the world’s largest pharma companies.
• Software Skills: Proficiency in Microsoft Office (Excel is a must), CRM platforms, and ideally some familiarity with event software like Eventbrite or Cvent.
• Location: Must be able to work onsite daily at our Piscataway, NJ office.

Why ?

• Stable, Fast-Paced Environment: A professional office setting within the heart of the New Jersey life sciences corridor.
• Impact: You’ll see the direct results of your work as thousands of professionals find jobs through the events you help build.
• Team Focus: You are the essential partner to our sales and leadership teams.

$40K Salary

Are you a Design expert? Are you looking to work closely with product and engineering to create and execute on a bold vision? If you want to expand your professional goals at ®, this is the role for you. Join us as our newest Senior Product Designer and continue to Love Your Career at ®.

We are looking for a talented designer who will work closely with cross-functional partners in Product and Engineering to create and execute on our bold vision for transforming the real estate industry. Your responsibility will be to understand, scope and ship polished experiences for our 75M monthly active users across web and native apps. You will be a design leader within the team, providing thoughtful feedback to elevate our craft and showing what great collaboration looks like in action.

The ideal candidate has a strong background in consumer facing real-estate or retail products and experiences.

This role reports to the Senior Manager of Design.

What you’ll do:

Collaboration

• Collaborate with a diverse group of stakeholders—including researchers, product leaders, engineers, product marketing, brand, and other designers—on complex problems
• Articulate the value of design as well as the reasons for your design decisions clearly, in non-designer-speak, to Product and Engineering teammates as well as other important stakeholders
• Facilitate workshops, design sprints, and other collaborative sessions for your team

Craft & Execution

• Be the voice of the user, and explore multiple ideas while also knowing when to bring the work to an executable deliverable
• Deliver innovative solutions which significantly improve user experience across products for your team
• Independently lead all aspects of the design process from conception to completion
• Actively contribute to the evolution and strengthening of our design system, including crafting components, auditing libraries, and ensuring quality in application of the system
• Receive design feedback with professionalism and patience, and give clear and usable design feedback to design peers
• Uphold a high standard for design excellence, and contribute to raising the bar for design at the company

What you’ll bring:

• 8+ years working in design industry, with at least 3 years in a product-led organization
• Bachelor’s degree or equivalent experience
• Portfolio which examples a strong design point of view and depth of experience, including user-centered design methodologies, interaction flows, prototyping, high-fidelity screens, and shipped products
• Experience delivering multiple projects with cross-disciplined team
• Strong and clear communication skills
• Informed and strong opinions, loosely held
• A practitioner of user-centric processes and design thinking principles
• Mastery of design thinking practices and craft
• A “We, Not Me” mindset: collaborative, team-oriented, and invested in shared success

How We Work:

We balance creativity and innovation on a foundation of in-person collaboration. Our employees work three days in our Austin headquarters, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

How we Reward you:

is committed to investing in the health and well-being of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

Who We Are:

isn’t a traditional dealership—we’re building the world’s largest and smartest bus marketplace. Think Carvana or bus for the Bus world. Our customers range from school districts and transit agencies to contractors, churches, and growing businesses.

Mission: reinvent how buses are bought and sold online!

We’re fast, scrappy, and customer-obsessed. With thousands of buses and millions of annual visits, we’re scaling hard—and we need a business development leader who can open doors, build partnerships, and drive long-term revenue.

Note: This is an in-person, individual contributor role. High autonomy. High accountability. Serious upside.

What You’ll Do:

• Own and grow strategic revenue through outbound business development
• Identify, prospect, and close new B2B accounts (fleets, operators, institutions, resellers)
• Build long-term relationships with decision-makers and repeat buyers
• Develop outbound strategies using calls, email, Zoom meetings, and in-person outreach
• Leverage ZoomInfo to source, research, and enrich high-quality prospects
• Convert inbound opportunities into multi-vehicle or repeat deals
• Manage the full deal lifecycle in HubSpot with disciplined pipeline hygiene
• Collaborate with marketing, inventory, ops, and leadership to unlock new growth channels
• Track and report weekly KPIs: pipeline value, meetings booked, deals closed, and revenue
• Act as the voice of the customer—feeding insights back into pricing, inventory, and process

Why this matters: this role expands who we sell to and how often they buy.

What You Bring:

• 2–5+ years in business development, partnerships, or consultative B2B sales
• Hands-on experience with HubSpot CRM (deal stages, pipelines, tasks, reporting)
• Hands-on experience with ZoomInfo for outbound prospecting and account research
• Proven outbound hunter with strong deal instincts
• Comfortable selling high-ticket, real-world products (vehicles, equipment, logistics, SaaS, or services)
• Confident communicator—phone, email, Zoom, in-person
• Highly organized, proactive, and allergic to slow follow-ups
• Strong data discipline—clean notes, accurate stages, reliable forecasts
• Interest in vehicles, transportation, or fleet operations strongly preferred
• Bonus: Experience with buses, trucks, or vocational vehicles

Real-life analogy: if sales is closing what’s in front of you, this role is creating the opportunities worth closing.

Why It Matters:

Every deal you open helps:

• Schools move students
• Cities move people
• Businesses scale
• Entrepreneurs launch something real

This is tangible, high-impact work with real commissions tied to real assets.

What Makes This Role Different:

• No weekends — we protect your time
• No commission caps — effort directly drives earnings
• High visibility — work directly with leadership
• Clear growth path — senior BD, partnerships, or sales leadership
• Build something durable, not just hit a quota

In this role you will:

• Proactively manage your portfolio of small and medium-sized businesses that are actively working with , focusing on growing the relationships and providing solutions for additional capital.
• Effectively analyze business profiles and financial history to advise them whether lender partners products suit their needs and financial circumstances.
• Leverage data and reporting to proactively attack your day and maximize your opportunities.
• Own the sales process from prospecting through closing in an effort to crush monthly quotas.
• Diligently balance your activity in a fast-paced environment.
• Effectively handle interruptions and constantly changing priorities effectively.

About You:

• Passionate: You love what you do, and you have a positive attitude. You care about your teammates and the results of your work while demonstrating humility.
• Coachable: Open to feedback and continual professional improvement. Flexible and adaptable
• Communicator: Speaks and writes clearly and articulately and likes to build strong relationships. Openly listens to learn and shows appreciation for other points of view.
• Proactive: Self-starter who appropriately tackles problems and gets stuff done without the need for constant oversight. Continually seeks additional responsibilities while asking for, and acting on, feedback.
• Collaborative: Approaches work with a “people first” attitude and is a team player. Able to engage in healthy and helpful conflict.
• Emotional Intelligence: high degree of self-awareness. Handles interpersonal relationships judiciously and empathetically. Exercises good judgement while under pressure.
• Competitive: Strong desire to win both as an individual and team. Exhibit tenacity, boldness, assertiveness in demanding jobs/situations.

The Operations Accounts Receivable Lead will own the end-to-end receivables lifecycle for all bulk and wholesale matcha transactions, from national accounts to smaller customers. This role is responsible not only for invoicing and collections, but for actively managing cash risk, enforcing contract terms, aligning customer deposits with production and allocation schedules, and ensuring the company is never over-exposed on inventory or shipments. Open to applicants in all 50 states.

This individual will design and operate an AR system that ties deposits, allocations, contracts, and shipment releases together, working closely with Sales, Operations, and Import/Export to ensure goods move on time without carrying unnecessary receivable or inventory liability.

Responsibilities

End-to-End Accounts Receivable Ownership

End-to-End Accounts Receivable Ownership

• Manage the full AR lifecycle: contract review → deposit requirements → invoicing → collections → reconciliation.
• Oversee receivables across all customer segments, including national accounts, distributors, private-label customers, and smaller wholesale buyers.
• Ensure all negotiated pricing, freight terms, surcharges, tariffs, and special conditions are accurately entered, tracked, and collected.

Contract Enforcement & Risk Management

• Audit all customer activity against executed sales contracts to ensure strict adherence to:
• Payment terms
• Deposit requirements
• Allocation schedules
• Shipment release conditions
• Actively push for larger upfront cash deposits and reduced net terms, in coordination with Sales and Finance, to minimize receivables and inventory exposure.
• Identify and escalate contract deviations, late payments, or risk patterns early-before inventory is produced or released.

Deposit & Allocation AR System Development

• Design and maintain an AR framework that:
• Aligns customer advance deposits with production runs and allocation schedules
• Matches deposits against specific lots, SKUs, or contract volumes
• Reduces cash-inventory liability by ensuring inventory is backed by customer funds whenever possible
• Track deposit balances, applications, refunds, and roll-forwards with absolute clarity and auditability.

Cross-Functional Coordination (Critical)

• Partner closely with:
• Operations & Production – to align customer payments with milling, packing, and release timelines
• Import/Export & Logistics – to ensure payments clear before shipment while avoiding port or vessel delays
• Sales – to structure payment terms that protect cash while remaining commercially viable
• Ensure the rule is enforced: no payment = no release, without causing shipment bottlenecks or customer escalations; for NET term customers ensuring that their account is in good standing before additional goods release and enforcing and correcting any negative credit performance of any NET term customers.

Collections Leadership & Execution

• Lead and manage the AR/accounting team responsible for:
• Continuous follow-ups
• Structured, timely, and increasingly firm payment nudges
• Clear documentation of customer communications and commitments
• Establish escalation protocols for late or non-responsive customers, including payment holds and shipment freezes.

Reporting & Visibility

• Provide regular reporting on:
• AR aging by customer and deal
• Deposit coverage vs inventory exposure
• Contract-compliant vs at-risk accounts
• Cash-in vs goods-out timing gaps
• Surface actionable insights to leadership to support credit decisions, allocation planning, and customer prioritization.

Qualifications & Experience

• 5–10+ years in Accounts Receivable, Credit, or Accounting leadership, preferably in:
• CPG
• Food & beverage
• Import/export or inventory-heavy businesses
• Sales contracts with multiple variables in payment dues (freight, tariffs, goods, price increases, and so on)
• Strong experience managing:
• Large wholesale and national accounts
• Contract-driven pricing and payment terms
• Advance deposits and prepayment structures
• Proven ability to enforce payment discipline while working cross-functionally with Sales and Ops.
• Experience managing and motivating AR or accounting team members.

Skills & Competencies

• Exceptional attention to detail with contracts and financial terms
• Strong negotiation and assertive communication skills
• Systems thinker—able to design AR processes, not just execute them
• Comfortable pushing back internally and externally to protect cash
• Highly organized, deadline-driven, and persistent
• ERP/accounting system proficiency (Monday, QuickBooks, Hubspot)
• Able to handle the pressure of being responsible ~8-9 figures of AR, annually
• Ability to work within imperfect systems (and to help perfect them)
• Loves Matcha (a bonus)

Success Metrics (What “Good” Looks Like)

• Reduced AR aging and faster cash conversion cycles
• High percentage of inventory backed by customer deposits
• Zero shipment delays caused by payment surprises
• Fewer contract deviations and write-offs
• Clear, predictable cash flow aligned with allocation schedules

For interested applicants, please send your resume to:

(must cc: )

Email Subject: [Your Name] - Operations AR Lead