Flexispot Desktop Riser Jobs in Usa

373 positions found — Page 15

Physician Sourcing Coordinator
Salary not disclosed
Fort Lauderdale, FL 3 days ago

About the Company


Holy Cross Hospital in Fort Lauderdale, Florida is a full-service, non-profit Catholic hospital, sponsored by the Sisters of Mercy and a member of Trinity Health. We are committed to providing compassionate and holistic person-centered care. We are the only Catholic hospital in Broward and Palm Beach counties and are not for profit. We are part of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation. Together, we serve people and communities in 21 states from coast to coast, providing nearly 2.8 million visits annually. Comprehensive benefits that start on your first day of work. Retirement savings program with employer matching.



About the Role


Under the direction of the Physician Recruitment Lead, undertakes administrative activities related to physician recruitment and onboarding of physicians as well as producing performance reports. Responsible for all administrative support activities associated with recruiting and onboarding of qualified physicians and producing and distributing reports necessary to improve medical group performance in both operations and value based contracts.


Must live in the South Florida area.



Responsibilities


  • Participates in the administrative recruitment activities required to coordinate the recruitment and onboarding of qualified physicians.
  • Duties to include requisition management, coordinating travel arrangements and on-site interviews, preparing interview expense reimbursement, coordinating and maintaining recruitment and onboarding process checklist.
  • Responsible for supporting the directors in their various recruitment methods: HCMG website, physician career websites, advertising, physician career fairs.
  • Physician HR data base management - Types of activities include creating requisitions, processing transactions required to onboard physicians, updating salary changes in systems, processing terminations, HealthStream training, and monitoring task completion.
  • Ensure physicians schedule in payroll management system to ensure biweekly pay coincides with contracted hours; makes changes when instructed by Director.
  • Works with Directors to create, maintain and update HCMG physician opportunities in our Workday system and other tracking mechanisms.
  • Knowledge of producing reports in Excel, Smartsheet and other platforms as required to support medical group operational performance improvement.
  • Produce reports to meet payer expectations and close care gaps required to optimize performance in value based contracts.
  • Assists Directors in the development and maintenance of detailed reports for Physician/Provider Recruitment and onboarding to review the status of all recruitment efforts, and tracks physician/provider placement within HCMG.
  • Supports and coordinates activities for various physician recruitment projects.
  • Assumes additional responsibilities and performs other work as required.


Qualifications


  • EDUCATION: Must possess a comprehensive knowledge of business or healthcare administration as normally obtained through a Bachelor’s Degree in business (preferred), communications, marketing, health care administration or related field or an equivalent combination of education and experience.
  • MINIMUM EXPERIENCE: Minimum of three (3) years’ health care experience in physician recruiting coordination, medical staffing/credentialing, marketing/business development or health care administration preferred.



Required Skills


  • Ability to maintain and/or work “non-standard” business hours to ensure availability for candidate access or other contacts, which may include early, late hours.
  • High level of skills in operating a standard desktop and Windows-based computer system, including but not limited to, Microsoft Word, Excel, PowerPoint, Outlook, database applications, presentation software, Intranet and computer navigation.
  • Ability to use other software as required while performing the essential functions of the job.
  • Excellent communication skills in both written and verbal forms, including proper phone etiquette.
  • Ability to speak before groups of people, either in-person or virtually.
  • Excellent interpersonal skills, for working with physicians, medical staff leadership and administrative leadership.
  • Demonstrated ability to work effectively by telephone and internet.
  • Ability to work collaboratively in a team-oriented environment; displays courteous, professional and friendly demeanor.
  • Ability to work effectively with various levels of organizational members and diverse populations.
  • Ability to cross-train in other areas of the department in order to achieve smooth flow of all operations.
  • Excellent organizational, analytical, time management and attention-to-detail skills for the execution of multiple assignments.
  • Ability to independently plan, organize, prioritize assignments and responsibilities and time constraints in a fast-paced environment and adapt to them as they change frequently; work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.
  • Ability to exercise sound judgment and problem-solving skills.
  • Ability to maintain any organizational information in a confidential manner.
  • Successful completion of HCMG competency-based program within introductory and training period.



Equal Opportunity Statement


We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


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Not Specified
Technical Writer
Salary not disclosed
Clayton, NC 3 days ago

Technical Writer

Clayton, NC

We are seeking an experienced Technical Writer/Procedure Documentation Specialist to partner with colleagues, customers, and stakeholders on initiatives focused on process optimization and continuous improvement within the Technical Writing Group. This role will primarily focus on developing procedural documentation within a GxP-regulated environment, ensuring regulatory compliance and operational efficiency, while also creating training materials and job aids.


Key Responsibilities:

  • Lead cross-functional teams of subject matter experts, business process owners, and stakeholders in the creation, revision, improvement, implementation, and ongoing maintenance of process and procedural documentation.
  • Plan, coordinate, and oversee multiple process development projects concurrently, ensuring the successful and timely completion of project objectives.
  • Develop and author training program content, including clear and effective training materials and job aids that support process comprehension and practical application.
  • Apply knowledge of global regulations within a GxP environment to develop processes and supporting documentation that meet regulatory standards, support corporate compliance, and remain inspection-ready.
  • Support compliance initiatives and audit/inspection readiness strategies to ensure all documentation aligns with required regulatory and organizational standards.
  • Review and assess global procedural documentation in relation to evolving regulatory expectations, industry standards, audit/inspection outcomes, and internal policies; recommend updates and improvements based on insights, feedback, and best practices.


Qualifications:

  • Education: Minimum of a BA or BS required; an advanced degree in a related field is preferred. A degree or professional certification in process design or change management is a plus.


Experience:

  • Minimum of 3+ years of experience in pharmaceutical business process design, documentation, and change management required.
  • Experience developing, delivering, and/or implementing process training is preferred, including creating training materials and job aids.
  • Experience working within a GxP-regulated environment is required.
  • Project Management Skills: Demonstrated ability to manage multiple projects simultaneously; PMP certification is a plus.
  • Technical Writing: Experience in pharmaceutical technical writing, particularly the development of Standard Operating Procedures (SOPs), is required.
  • Organizational Skills: Strong planning, organization, and multitasking capabilities with the ability to prioritize multiple assignments and meet tight deadlines.
  • Adaptability: Ability to perform effectively in fast-paced environments and adapt to changing priorities while maintaining strong attention to detail.
  • Technical Proficiency: Skilled in standard desktop tools including MS Word, MS Excel, MS Project, Visio, and PowerPoint. Experience with SharePoint, MS Teams, and Forms is a plus.
  • Communication Skills: Excellent verbal and written communication skills with a strong understanding of pharmaceutical business processes, regulations, guidelines, and industry compliance standards.


Critical Skills/Experience

  1. Experience working in a GxP-regulated environment
  2. Strong project management capabilities with proven experience managing multiple projects simultaneously; PMP certification is a plus
  3. Experience in pharmaceutical technical writing, particularly developing Standard Operating Procedures (SOPs)
  4. Ability to develop training materials and job aids that support process understanding and effective implementation
  5. Proficiency with Visio for creating process maps and workflow diagrams
  6. Ability to contribute to high-priority initiatives under pressure while maintaining strong attention to detail
Not Specified
Senior D365 Technical Analyst
Salary not disclosed
Overland Park, KS 2 days ago
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

The D365 Senior Technical Analyst partners closely with D365 Platform Operations Leads to deliver a high-performing, customer-focused support service aligned with agreed service scope and SLAs. This role is responsible for ensuring the stability, maintenance, and continuous optimization of Microsoft Dynamics 365 Finance & Operations (D365 F&O) through effective troubleshooting, user support, system enhancements, and controlled releases.

Essential Duties And Responsibilities

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

  • Provide day-to-day operational support for Microsoft D365 Finance & Operations, including provisioning and termination of system access and roles.
  • Respond to and resolve production incidents (performance, access, data accuracy, and system issues) using a structured, methodical troubleshooting approach.
  • Ensure incident, request, and defect tickets are managed and resolved within defined SLA targets, maintaining high standards of quality and customer satisfaction.
  • Actively manage and report on the operational backlog, providing key performance indicators aligned to service level commitments.
  • Conduct root cause analysis for major and critical incidents, implementing resolutions, workarounds, and preventative improvements to reduce recurrence.
  • Lead continuous improvement initiatives by developing and enhancing operational processes, procedures, and documentation, collaborating with cross-functional teams for alignment.
  • Develop and maintain strong, credible relationships with key IT and business stakeholders, as well as third-party vendors and strategic suppliers.
  • Write and maintain custom programs and scripts, and configure ERP applications to support business requirements.
  • Analyze existing infrastructure and lead or contribute to system enhancements and optimizations.
  • Lead the integration and release of new applications and updates into the existing environment, ensuring service acceptance criteria and operational deliverables are met prior to handover.
  • Maintain a comprehensive and up-to-date knowledge base covering application architecture, common issues, support procedures, and FAQs.
  • Proactively monitor applications and environments (alerts, performance, system health) to identify and address potential issues before they impact users.
  • Support configuration and customization of Production and Sandbox D365 environments using tools such as Lifecycle Services (LCS), Power Platform, and Azure.
  • Ensure data quality, integrity, and consistency across enterprise systems by adhering to approved workflows and procedures.
  • Understand and comply with Sarbanes-Oxley (SOX) control requirements, supporting audit preparation and remediation activities as required.
  • Ensure compliance with company standards, security policies, and operational procedures to safeguard application integrity.
  • Stay current on D365 features, updates, and best practices, as well as organizational standards, through participation in change governance forums (e.g., CAB, VMOB).
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
  • All other duties as assigned

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

  • 5–7 years of progressively responsible technical experience, including experience in a team lead or senior technical role.
  • At least 5 years of hands-on technical experience with Microsoft Dynamics 365 Finance & Operations.
  • Strong working knowledge of Windows Server, Windows desktop environments, SQL Server, Azure, and the Power Platform.
  • Excellent verbal and written communication skills, with the ability to engage effectively with technical and non-technical audiences.
  • Strong technical troubleshooting and diagnostic skills across application and infrastructure layers.
  • Proven customer-focused mindset with the ability to resolve issues effectively and deliver solutions that meet business needs.
  • Strong organizational, analytical, and conceptual skills with a high attention to detail.

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at

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Not Specified
Sr Research Associate
Salary not disclosed
Novato, CA 2 days ago

Are you an experienced Sr Research Associate with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Sr Research Associate to work in Novato, CA.


Position Summary: The selected candidate will work in the Separations and Biophysical Assays team within the Analytical Sciences group to assist in the advancement of clients' therapeutics for clinical evaluation and potential commercialisation. The candidate will be responsible for method development (separations), provide routine testing and characterization support to partner groups to help with early candidate selection, process development, and drug substance and drug product process characterization. The ideal candidate will have hands-on experience working with biologics including but not limited to proteins, peptides, protein-conjugates, enzymes, biologics with a focus on method development and in-depth characterization. The ideal candidate will be able to perform quality work under limited supervision, apply problem solving techniques to maintain accurate results, promote improvements, and assure a safe, stable, on-target operation within the laboratory. The selected candidate should possess excellent analytical, organizational and communication skills and be a self-starter willing to work efficiently and collaboratively in a dynamic environment. This role is primarily a laboratory position; contact with chemicals is part of the job. The role is fully onsite (5 days a week, 8-hour days) with occasional evening or weekend work required. The employee will be trained to use common lab equipment and minimize exposure to hazards. Desktop or laptop computer work is also a major component of the job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually moderate. The employee may frequently be required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, knee crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities in this job include close vision, depth perception and ability to adjust focus.


Primary Responsibilities/Accountabilities:

  • Primary responsibility is to support the Separations and Biophysics group within Analytical Sciences
  • Be a hands-on presence in the laboratory, supporting biophysical/ biochemical assay development and qualification using HPLC and CE (must have) for various modalities (preferably biologics). LC-MS (high-res) experience is also desirable.
  • Provide routine analytical characterization & testing support to partner groups including Upstream and Downstream PD, Formulations, and Research & Early Development (RED).
  • Document experimental results in the company electronic lab notebook (Benchling), author procedures, and contribute to technical documentation (test methods, development reports).
  • Actively participate in the operational aspects of the laboratory by conducting safety inspections, lab organization, ordering supplies, and performing routine equipment maintenance.
  • Present scientific literature and results from ongoing studies at group meetings and other discussion forums at the company.
  • Other duties as assigned.


Qualifications:

  • Bachelor's degree in Chemistry, Biochemistry, Analytical Chemistry, Chemical Engineering or a related field with 6+ years of experience in a Biologics or Pharmaceutical environment.
  • Master's degree in Chemistry, Biochemistry, Analytical Chemistry, Chemical Engineering or a related field with 4+ years of experience in a Biologics or Pharmaceutical environment.
  • Hands-on experience in the biotechnology industry or academic setting with a broad range of analytical techniques focused on analytical testing and characterization for proteins, peptides, and protein-conjugates is required.
  • Experience with biochemical characterization methods is required:
  • SEC, SCX, RP-HPLC experience is a must (Agilent/Waters/Thermo LC instruments)
  • Capillary Electrophoresis (PA800 or BioPhase8800) based methods (SDS for size separation, glycan profiling)
  • cIEF (Maurice) experience is highly desirable
  • LC-MS (Orbitrap/QToF/QQQ) method development experience also desirable
  • Technical understanding of all aspects of analytical testing, phase appropriate regulatory requirements, method qualifications, and method transfers.
  • Ability to independently troubleshoot issues, ideate, and develop insights into technical challenges and propose solutions to solve them.
  • Demonstrates attention-to-detail and "right-the-first time' approach
  • Excellent written and oral communication skills, with the ability to communicate complex information. Be able to present data/ideas to functional and cross-functional teams.
  • Ability to influence others effectively and develop collaborative relationships with partner teams.
  • Familiar with use of statistical software, electronic document management, and laboratory information management.
  • Ability to effectively analyze complex problems and present results effectively within and beyond the department
  • Ability to flexibly adapt to changing business needs and meet timelines.
  • Strong organizational skills with the ability to effectively multi-task and prioritize.


Preferred:

  • Experience in method development, qualification, and transfer to/from other laboratories, such as development and quality control.
  • Knowledge of biopharmaceutical process development is a plus.
  • Experience with automation is a plus.
  • Experience working in a cross-functional environment.
  • Good understanding of root cause analysis methodology.
Not Specified
IT Director (Construction)
Salary not disclosed
Tempe, AZ 6 days ago

Overview

We are partnering with a growing, well-established construction company that is creating a new IT Director position to lead the next phase of technology modernization across the organization.

This role will oversee a lean IT function and drive major initiatives including a full ERP transition, systems integration, and long-term infrastructure strategy.

This is a high-impact, business-facing leadership role — ideal for someone who understands construction operations and can align technology with field execution, finance, and job costing.


Why This Role Was Created

The company is at an inflection point:

  • Currently operating on QuickBooks Desktop
  • Preparing for a likely transition to Sage
  • Using Procore, Kojo, ADP, and other supporting systems
  • Operating within Google Enterprise, with a future goal of transitioning to Microsoft


Need a strategic IT leader who can own these initiatives from roadmap to execution.


Key Responsibilities


ERP & Systems Leadership

  • Lead full ERP evaluation, selection, and implementation (anticipated Sage transition)
  • Improve and standardize job costing workflows across platforms
  • Build reliable integrations between accounting, project management, and field systems
  • Oversee system migrations, data governance, and reporting accuracy


Technology Strategy & Architecture

  • Develop and execute a multi-year technology roadmap
  • Evaluate and optimize current software stack (QuickBooks, Procore, Kojo, ADP, etc.)
  • Lead potential transition from Google Enterprise to Microsoft ecosystem
  • Create scalable infrastructure to support company growth


Construction-Focused IT Enablement

  • Partner with Operations, Finance, and Project Management teams
  • Ensure field teams have effective tools, hardware, and connectivity
  • Improve workflow efficiencies across estimating, project execution, and accounting
  • Enhance business intelligence and reporting capabilities


Leadership & Oversight

  • Provide leadership to existing IT Manager
  • Establish IT policies, cybersecurity standards, and best practices
  • Manage vendors and third-party technology partners
  • Develop IT budgets and control capital expenditures


Ideal Background

  • 8+ years of progressive IT leadership experience
  • Experience within construction, contracting, engineering, or project-based industries strongly preferred
  • Proven success leading ERP implementation (Sage experience preferred)
  • Deep understanding of construction job costing and financial workflows
  • Experience integrating systems such as accounting software, Procore, and payroll platforms
  • Exposure to Google-to-Microsoft transitions a plus
  • Strong business acumen and ability to translate technical solutions into operational impact


What Success Looks Like

  • Clean, accurate, real-time job costing visibility
  • Seamless ERP transition with minimal operational disruption
  • Improved reporting across projects and corporate functions
  • Technology aligned with long-term growth strategy
  • Reduced manual spreadsheets and patchwork integrations
Not Specified
L2 Systems Analyst
Salary not disclosed
Indianapolis, IN 6 days ago

IT Systems Support Analyst

Indianapolis, IN 46248

Base Salary: $58,000–$62,000 + Eligible for Additional Incentives


Position Summary

The IT Systems Support Analyst serves as the primary front-line technical support resource for end users, reporting directly to the IT Director. This role is responsible for resolving hardware, software, network, and mobile device issues while ensuring a high level of customer service across the organization.

You will manage service tickets, perform root cause analysis, support onboarding and offboarding, and help maintain a stable, secure, and efficient IT environment across multiple platforms and locations. This is a highly visible, hands-on role that keeps day-to-day operations running without friction.


Why This Role Matters

Every organization runs on its systems. When technology stalls, productivity follows. This role ensures employees stay connected, supported, and equipped to perform at their best. You are the bridge between users and infrastructure, solving problems before they ripple.


Key Responsibilities

  • Log, process, prioritize, and resolve help desk tickets
  • Diagnose and troubleshoot hardware, software, networking, and telecom issues
  • Provide in-person, phone, and email support with strong customer service
  • Configure and deploy desktops, laptops, and peripherals
  • Perform new hire onboarding and terminated employee offboarding
  • Install patches, updates, and system upgrades
  • Repair or replace damaged hardware and mobile devices
  • Manage mobile devices using MDM tools
  • Conduct root cause analysis and develop preventative checklists
  • Coordinate with vendors for escalated support
  • Create documentation and train end users as needed
  • Occasionally travel to remote offices
  • Lift and move hardware up to 40 lbs when required


Required Qualifications

Experience:

  • 1–5 years in an end-user facing IT support role
  • Experience supporting distributed users preferred

Education:

  • Associate degree in computer-related discipline required
  • Bachelor’s degree preferred
  • Relevant technical certifications considered


Technical Skills:

  • Windows 10 & 11
  • Microsoft Office 365
  • Autodesk
  • Web conferencing platforms
  • Copiers / MFP printers
  • iPhones, iPads, and MDM tools
  • Basic TCP/IP networking (DHCP, DNS, VPN)
  • Unifi access points
  • Meraki security appliances
  • Phone systems


Work Environment

  • Fast-paced with regular interruptions
  • Requires strong prioritization and adaptability
  • Occasional emergency response support
  • Ability to communicate calmly and clearly under pressure
Not Specified
Tier 2 Service Desk Technician
Salary not disclosed
Pella, IA 6 days ago

Tier 2 Service Desk Technician

Pella, IA


Position Overview

The Tier 2 Service Desk Technician is a key member of the IT Service Desk, responsible for resolving escalated technical issues, delivering exceptional customer service, and acting as a subject‑matter resource for Tier 1 technicians. This role requires strong technical troubleshooting skills, solid communication abilities, and a mindset focused on efficiency, accuracy, and customer satisfaction.

Tier 2 technicians support the team's mission to resolve 90% of tickets within 24 hours, prioritize personal contact with end users, and serve as the face of IT by providing outstanding service experience.


Key Responsibilities

Technical Support & Issue Resolution

- Serve as the primary escalation point for Tier 1 for complex or unresolved incidents.

- Diagnosing and resolving issues related to: - Windows & macOS operating systems

- Hardware (PCs, mobile devices, printers, peripherals)

- MFA, SSO, identity management

- Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint)

- Core enterprise applications (ERP, HRIS, ticketing systems, etc.)

- Perform remote and on-site troubleshooting as needed.

- Ensure root cause is identified and documented to minimize repeat issues.

Customer Experience & Communication

- Provide clear, empathetic, and professional communication with end users.

- Proactively follow up with customers to ensure full resolution and satisfaction.

- Maintain a strong service mindset—your team is the friendly “front door of IT.”

- Collaborate with users to educate them on tools, systems, and best practices.

Service Desk Operations

- Document all work thoroughly within the ServiceNow platform.

- Contribute to and maintain the knowledge base (KB articles, how‑to guides).

- Assist other team members with coaching, training, and escalations.

Process Improvement & Collaboration

- Identify opportunities to reduce ticket volume through automation or process changes.

- Work closely with infrastructure, security, and application teams to resolve cross-functional issues.

- Support problem management by identifying trends and recurring incidents.

- Help drive the team’s continuous improvement culture.


Qualifications

Required

- 5+ years of experience in IT support, including Tier 2 or Tier 3 responsibilities.

- Strong troubleshooting skills across hardware, software, and networking.

- Experience with Microsoft 365 administration and support.

- Proven ability to communicate technical concepts clearly to non‑technical users.

- Excellent customer service, communication, and documentation skills.

Preferred / Nice to Have

- 4-year IT degree or equivalent

- Certifications such as: - CompTIA A+, Network+

- Microsoft 365 Fundamentals (MS‑900)

- Azure Fundamentals (AZ‑900)

- Modern Desktop Administrator (MD‑102)

- Experience supporting enterprise environments with high service expectations.


Key Competencies

- Customer Focus – Approaches every interaction with empathy and helpfulness.

- Technical Acumen – Deep problem-solving ability and desire to understand root causes.

- Accountability – Owns issues from start through resolution.

- Team Collaboration – Works seamlessly with colleagues; mentors’ junior staff.

- Adaptability – Thrives in a fast-paced environment with shifting priorities.

- Continuous Improvement Mindset – Looks for ways to improve services, documentation, and processes.

Not Specified
IT Technician
🏢 SVM
Salary not disclosed
San Jose, CA 6 days ago

Are you passionate about solving complex technical issues and providing top-notch support to end-users? Do you thrive in a fast-paced environment where your problem-solving skills can make a real impact?


As an IT Technician, you will have the opportunity to provide technical support, maintain computer systems, and troubleshoot hardware and software to ensure the seamless operation of SVM’s IT infrastructure. The IT Technician will play a crucial role resolving technical issues across the organization and safeguarding the security of our systems, data, and networks.

This is a 12-month temporary position with the potential to transition to a full-time role.


What you will do

  • Provide Tier 1 helpdesk support for day-to-day IT needs across SVM’s operations.
  • Address ticket requests, handling tasks that vary in complexity in a timely manner and escalating if needed.
  • Deploy, install, configure, and maintain computer hardware, software, systems, network, printers and scanners.
  • Assist in maintaining network infrastructure, including routers, switches, firewalls, and VPNs, and ensure security protocols are followed.
  • Assist the IT Team with new hire desk set-up including hardware deployments and configurations.
  • Assist with station set-up at jobsites as business requires to ensure project teams have the necessary resources to perform their duties effectively.
  • Maintain software licensure, including registering and removing employees as needed.
  • Maintain asset databases, ensuring complete and accurate records of asset tags, serial numbers, and availability
  • Perform troubleshooting both in-person and virtually to diagnose and resolve technical issues.
  • Create and update training guides for various systems, ensuring employees have access to current information and procedures.
  • Assist with special projects that vary in complexity.
  • Assist the IT Department with other tasks as business requires.


Education, Skills & Experience

  • Bachelor’s Degree in Information Technology or similar field highly preferred.
  • 0-2 years of experience in IT desktop support or similar role required.
  • Demonstrated proficiency in various office equipment and programs including MS Office Suite (Word, Excel, etc.) required.
  • Ability to communicate effectively both verbally and written required.
  • Self-starter with the ability to work independently, manage multiple tasks, and meet deadlines in a fast paced environment required.
  • Proven problem-solving skills with the ability to effectively troubleshoot issues effectively in both office and field settings required.
  • Ability to work effectively within a team environment required.
  • Willingness to undergo a comprehensive background check required.


Compensation & Company Benefits Include

This is a full-time exempt position. The compensation for this role is $70,304 - $80,000 annually and is based on experience and skillset. The schedule for this position is Monday – Friday from 7:00am-4:00pm and includes a one hour unpaid lunch break and two separate rest breaks.


Well-Being: EAP / Paid Time Off / Paid Holidays / Sick Leave / Interactive Breakroom / Positive Pulse Program

Community Investment: Volunteer Opportunities / Team Building Activities / Employee Activities

Physical Requirements

As an IT Technician in the Mechanical Contracting Industry, there are certain physical requirements you should be aware of. These requirements ensure that you are capable of performing the necessary tasks safely and effectively. Reasonable accommodations may be provided to qualified applicants who may not be able to fulfil certain aspects of the role. The key physical requirements for this role are outlined below:


  • This role may involve working at a desk, computer, or standing for prolonged periods of time.
  • This role may involve extensive physical activity, including walking, standing, and carrying company hardware within our headquarters or in trailers at job sites.
  • This role may involve lifting and transporting equipment such as computers, cables, servers, and other small hardware parts, typically up to 50 lbs.
  • This role may involve utilizing hand tools and other equipment when connecting cables, assembling workstations, or troubleshooting devices.
  • This role may involve traveling to job sites to set up workstations in trailers, where using appropriate personal protective equipment (PPE) will be required.


Who We Are:

At SVM, we are more than just a leading mechanical contractor specializing in design-build commercial HVAC, plumbing, piping, service/maintenance, and 24-hour emergency services. We’re a team dedicated to supporting the Bay Area, Sacramento, and Nevada regions with trusted expertise and an unwavering commitment to delivering exceptional experiences at every level.


Our success is built on a collaborative culture that values teamwork, innovation, and doing the right thing. We take pride in fostering an inclusive and welcoming environment where every team member feels supported, valued, and empowered to grow. At SVM, we believe our people are our greatest asset, and we prioritize their development, well-being, and success.


Our state-of-the-art fabrication facility reflects our dedication to quality and efficiency. By leveraging cutting-edge 3D design and manufacturing technology, we detail and fabricate ductwork, piping, and pre-skidded equipment to execute projects with precision and excellence.


At SVM, we don’t just focus on work—we focus on balance. We encourage a life-work approach that allows our team to thrive both personally and professionally. We are committed to helping our team members grow, stay curious, and work collaboratively to tackle any challenge. With the support of peers, managers, and executive leadership, our team is equipped to succeed and build meaningful careers.


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of all responsibilities, duties and skills required.

Not Specified
Software Engineer
Salary not disclosed
Johns Creek, GA 6 days ago

Skilled software engineering developer needed for an opportunity to contribute to the growth of innovative technologies in the construction industry. As a Software Developer, you will play a vital role in expanding and improving the company's future technologies. This is a contract-to-hire opportunity, on site in Johns Creek, GA.


About the role:

  • Gather necessary information and requirements from business leaders to gather requirements and complete a project. Develop and maintain project scopes, progress reports, and updates.
  • Develop, create, maintain, and continually upgrade software ranging from desktop to web-based depending on requirements.
  • Perform engineering calculations and provide technical support during project development.
  • Research and understand the technical aspects of the construction products industry in relation to internal and external customer needs and outlook.
  • Maintain awareness of emerging technologies and materials relative to our business.
  • Research adjacent markets for product and technology opportunities.
  • Lead cross-functional teams in the full cycle of product development and design to successfully bring products to market.


Qualifications:

  • Technical degree in Information Technology, Computer Science or related field required. Bachelor's degree preferred. An equivalent combination of experience and education will be considered.
  • 2+ Years experience in C#, SQL, JS, Visual Studio, API integration, and Front end UI development is required.
  • Preferred technical skills include familiarity with Azure, Git, , WPF, Winforms, HTML, CSS, Python, and AutoCAD/Fusion 360/Inventor/Solid Works.
  • Must be hands-on, highly motivated, and energetic.
  • Must possess demonstrated leadership skills with the ability to take ownership of product development projects and lead projects to successful completion – Full stack development.
  • A high level of detail orientation, analytical skills, and problem-solving is necessary.
  • Excellent interpersonal, verbal, and written communication skills are required.
  • Proficient with Microsoft Word, Excel, PowerPoint, etc.
  • Engineering experience and engineering project management skills are preferred.
  • Experience in performing engineering design and analysis and the development of 3-D solid models utilizing Autodesk or similar software are preferred.
Not Specified
Schedule Development Manager
Salary not disclosed
Cary, NC 2 days ago

Reporting to the VP of Estimating, the Schedule Development Manager oversees the development of detailed project schedules for all Faulconer Construction areas. The Schedule Development Manager will provide high-quality project schedules that exceed industry standards. This position will be responsible for guiding scheduling construction sequencing, developing, and delivering training, and supervising critical path analysis. The Schedule Development Manager will coordinate between Operations, Field Leadership, the Shop, and others to support the scheduling needs. The Schedule Development Manager will always maintain Faulconer Core Values.


Primary Job Responsibilities:

  • Lead the development of detailed project schedules along with the project teams’ input for all work in progress
  • Collect progress information for updating and reporting project status
  • Performing impact analysis for potential delays and changes
  • Utilizing schedule baselining to maintain “as-built” project schedules
  • Develop bid proposal schedules
  • Ensure scheduling consistency between all Faulconer area offices
  • Oversee and provide training to enhance company scheduling capabilities in P6- desktop and mobile, as well as 4-week look ahead schedules
  • Participate in the following Project Meetings: Preconstruction Handoff, Kickoff, Exit Strategy, Post Project Review, and Bi-Weekly PM Meetings
  • Work to improve project revenue forecasting through P6
  • Learn and implement relevant lean construction principles
  • Participate in the reporting of Company Equipment Backlog via P6

Travel Expectations: Up to 25% of time outside the home office, traveling to other area offices and project locations.


Qualifications:

  • 3+ years of direct work experience in a construction management capacity, including all aspects of project execution.
  • Experience with P6 (or equivalent scheduling software) and Microsoft Office Suite.
  • Experience in working both independently and in a team-oriented, collaborative environment.
  • Excellent verbal, written, and interpersonal communication skills.
  • Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
  • Ability to elicit cooperation from a wide variety of sources, including upper management, other departments, and vendors.
  • Must be able to learn, understand, and apply new technologies.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Competent and proficient with the full Microsoft Office Suite.
  • Bachelor's or Master’s degree in engineering, construction management, business, technology, or related field of study.


Work Authorization / Security Clearance

  • Employee must be eligible to work in the United States.
  • Drug screens are required after an offer is accepted and continued employment is based on initial drug screen and any future/random drug screens administered.
  • A background check will be required.
  • A confidentiality agreement may be required.
  • Driving records may be required.
  • Further clearance may be required by clients (i.e. government or military site access).


Faulconer Team Attributes:

  • Positive, team oriented attitude
  • Open to personal and professional training and development


EOE:

It is the policy of Faulconer Construction Company, Inc. to assure that applicants and employees are treated without regard to their race, religion, sex, color, national origin, age, or disability. Such actions shall include employment, upgrading, promotion, or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship and on-the-job training. Comments or complaints regarding matters described in the preceding paragraph should be directed to Human Resources. Correspondence directed to HR should be sent to 2496 Old Ivy Road, Charlottesville, VA 22903.

Not Specified
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