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Training & Development Manager

Luxury Hospitality Property

Overview

A highly regarded luxury hospitality property located in a historic small town within driving distance of Washington, D.C. is seeking a Training & Development Manager to lead property-wide learning initiatives and service culture development.

This role is responsible for designing, implementing, and overseeing training programs across all departments, ensuring service delivery consistently aligns with Forbes Five-Star and Michelin-level standards. The Training & Development Manager will partner closely with Human Resources and operational leadership to strengthen employee engagement, elevate service performance, and support long-term career development for team members.

The ideal candidate brings a strong background in luxury hospitality training environments where Forbes Five-Star and/or Michelin Key standards are required and actively practiced.

Position Summary

The Training & Development Manager is responsible for creating, monitoring, and supporting comprehensive training programs for all departments across the property’s hospitality and culinary operations.

In partnership with Human Resources and departmental leaders, the role establishes performance metrics, evaluates productivity, and supports employees in building long-term careers within the organization.

This leader provides coaching, guidance, and service culture reinforcement across all levels of the organization, ensuring training initiatives support the property’s commitment to Forbes Five-Star service standards and Michelin-level hospitality execution.

Key Responsibilities

Onboarding & Service Culture Training

• Manage and facilitate New Hire Orientation for all incoming employees.
• Lead training programs focused on Forbes Five-Star service standards, Michelin-level hospitality principles, and internationally recognized luxury service expectations.
• Serve as the property champion for service excellence, ensuring employees consistently understand and execute luxury hospitality standards.
• Partner with operational leaders to support audit readiness and maintain Forbes Travel Guide performance scores above 95%.
• Develop and oversee 30-, 60-, and 90-day employee check-in programs to support retention, engagement, and professional growth.
• Train department trainers and facilitators while providing ongoing coaching and support.
• Maintain and update standards training manuals, onboarding materials, and departmental training checklists.
• Support operational launches, including restaurant openings, spa programming, and other major property initiatives.

Operational Learning & Performance Development

• Partner with department leaders to identify performance gaps and operational training needs.
• Design and implement training programs that address service, operational, and leadership development opportunities.
• Coach managers to ensure training initiatives are consistently delivered across departments.
• Facilitate workshops, classroom sessions, and experiential training programs that reinforce luxury hospitality standards.

Leadership & Management Development

• Partner with Human Resources leadership to design leadership onboarding programs for newly hired managers.
• Facilitate management and compliance training programs.
• Support managers in developing individual leadership development plans focused on experiential learning.
• Assist managers in establishing annual departmental goals and leadership objectives.

Compliance & Organizational Support

• In collaboration with Human Resources leadership, oversee all compliance and safety training programs.
• Assist with job fairs, recruitment initiatives, and community outreach programs.
• Assign and track required online training modules and certifications through the HRIS system.
• Monitor completion and compliance with annual training plans for all employees.

Learning Strategy & Program Development

• Conduct an annual learning needs assessment to establish property-wide training priorities.
• Develop and execute a strategic annual training plan aligned with organizational goals.
• Create blended learning programs that address service performance, leadership development, and operational excellence.
• Maintain and publish a monthly training calendar for all departments.
• Evaluate training effectiveness through performance metrics, employee feedback, and operational results.
• Partner with Human Resources and Finance leadership to establish and manage the annual training budget.
• Stay current with emerging trends in hospitality training, service culture development, and leadership education.

Property Culture & Organizational Initiatives

• Serve as the property champion for service excellence initiatives and major operational change programs.
• Support strategic planning initiatives that strengthen employee engagement and service culture.
• Participate in departmental meetings and pre-shift briefings to deliver training updates and service guidance.
• Develop multimedia training tools, presentations, testing processes, and evaluation metrics to measure program effectiveness.

Qualifications

Required

• University degree or equivalent professional experience.
• Minimum 3 years of management experience in hospitality or a related field.
• Experience in luxury hospitality environments where Forbes Five-Star and/or Michelin Key standards are actively implemented.
• Strong verbal and written communication skills.
• Experience using Microsoft Office Suite and general business technology platforms.
• Excellent organizational and time management skills.
• Demonstrated ability to manage multiple priorities and meet deadlines.

Preferred

• Direct experience supporting Forbes Travel Guide audits or Michelin-level hospitality operations strongly preferred.
• Previous experience in luxury hotels, fine dining restaurants, or internationally recognized hospitality brands.
• Experience in training, education, or professional development environments.
• Multilingual communication skills, with Spanish preferred.

Skills

• Ability to analyze performance gaps and design training solutions.
• Strong collaboration skills across operational departments.
• Ability to learn new technology platforms and troubleshoot system challenges.
• Strong organizational and multi-tasking capabilities.
• Excellent judgment, professionalism, and discretion.
• Ability to foster a positive, supportive, and service-focused workplace culture.
• High energy with a polished, professional presence aligned with luxury hospitality environments.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to stand for extended periods when conducting training sessions.
• Ability to lift up to 15 pounds when necessary.

Benefits

• Health, vision, and dental insurance (full-time employees)
• Paid time off (full-time employees)
• 401(k) retirement plan with employer match
• On-the-job training and professional development
• Employee education allowance
• Career advancement opportunities
• Flexible scheduling
• Employee appreciation events
• Complimentary uniforms
• Daily staff meals prepared by our culinary team
• Referral bonuses
• Competitive compensation

Equal Opportunity Employer

Our client's organization is committed to fostering a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected status under applicable law.

Inserso Corporation is looking for a competitive, energetic, and organized Associate Proposal Coordinator to support its business development activities. This individual will work closely with our business development team to analyze Request for Proposals and Information – RFPs/RFIs, support proposal creation, and support our marketing efforts.

Specific responsibilities include:

• Reviewing RFPs and preparing analysis sheets
• Analyzing acquisition documents (RFIs, RFQs, RFPs) to understand customer priorities
• Reviewing customer requirements and assessing alignment to Inserso’s core capabilities
• Supporting our Proposal Managers to create proposal outlines, schedules, compliance documents, and customer data calls
• Managing document versions and integrating content from multiple participants
• Formatting proposal documents using MS Office Tools (Word & PowerPoint)
• Coordinating our marketing activities, including attending events, developing graphics, and updating collateral
• Supporting our business development team with capture research
• Other duties as assigned in support of proposal development

Required Skills:

• Bachelor’s degree in business, marketing, or equivalent work experience
• Experience running projects, events, etc. in a formal manner
• Ability to thrive in a fast paced, competitive, and constantly changing environment
• Strong communication skills, utilizing graphics, charts, presentations, etc.
• Strong organization skills and excellent attention to detail
• US Citizen with the ability to obtain a security clearance
• Strong persuasive writing and content editing skills
• Strong Microsoft Word, PowerPoint, and Excel skills

Desired Skills:

• General knowledge of IT concepts, technologies, and methodologies such as: networks, cyber security, software development, cloud computing, service desk management, ITIL, DevOps, Agile, or SDLC
• Marketing background (experience with marketing plans, branding, storytelling, graphics)
• Graphics background (developing technical graphics)

Now Hiring: Framing & Production Specialist

Golden State Memorabilia | Newport Beach, CA (On-Site)

Are you a sports fan who likes working with your hands? Do you want to be part of a team that preserves sports history every single day?

Golden State Memorabilia is growing, and we’re looking for a motivated Framing & Production Specialist to join our team in Newport Beach. This is a "get-in-on-the-ground-floor" opportunity in a fun, sports-centered environment.

The Role

This is a hands-on, multi-faceted position. You won't be stuck behind a desk; you’ll be the heartbeat of our warehouse and production.

• Craftsmanship: Using tools to cut, measure, and assemble high-quality frames.
• Logistics: Managing shipping and ensuring orders reach fans in perfect condition.
• Growth & Sales: Communicating with customers, building relationships, and assisting with sales.
• The "X-Factor": Helping out at athlete signings and jumping in wherever the team needs a hand.

Who You Are

• Growth-Oriented: No prior framing experience? No problem. We prioritize a willing-to-learn attitude over a resume full of experience. We will train the right person.
• Handy: You are comfortable using tools and have a sharp eye for detail.
• Goal-Driven: You love setting targets and hitting them.
• A Team Player: You’re happy to "wear many hats" and do whatever is needed to win.

Why Join Us?

• The Environment: We work hard, but we have fun doing it. It’s a sports-centered culture through and through.
• Growth: We are looking for someone who wants to grow alongside the company.
• Compensation: Competitive hourly rate based on your skills and reliability. Ability to work toward full time hours.

How to Apply

1. Apply directly here on LinkedIn.
2. Email your resume to:

We can't wait to see what you bring to the team!

Responsibilities:

Technicians will be the “face of IT”, working directly with client resources to address computer issues, questions and concerns. Technicians will proactively work with customers to create world class digital user experience, whether in the office, traveling internationally or ensuring uninterrupted service/support for submission success. Work will focus on improving productivity through proactive identification/remediation of potential hardware issues, leveraging data analytics to determine areas of focus, and proactively ensure devices meet security standards (patches, driver updates, supported app levels, etc.). . IT On Point technicians are the primary point of contact for hardware, operating systems, and enterprise applications, new hire onboarding, accessory assistance and users' adoption of new and upcoming IT initiatives and services. This role is 100% onsite 5 days a week. You will be rotating between our 3 Indianapolis sites (Corporate, Client Technology Center-North and Client Technology Center-South)

• As a key contributor to this team, you will bring your high learning agility and end user/customer service skills to understand the critical business processes that enable productivity through technology.

• You will bring your technical and customer experience to troubleshoot technical issues when they arise.

• With your curiosity of all things technical and willingness to drive change, you will work with peers and customers to improve the digital user experience across Client.

• Working knowledge in the set-up, configuration, and use of computer hardware, software, and network including internet security and data privacy principles

• Diagnostic and problem-solving skills with focus on end point devices, peripherals, and advanced knowledge of all O365 (Word, Excel, Outlook, PowerPoint, Azure, SharePoint, Teams etc.)

• Excellent technical and non-technical communication skills required: ability to partner with other Infrastructure teams to troubleshoot technical issues; must be able to translate technical content for non-technical customers.

• Basic understanding of multiple operating systems (Windows, Mac, iOS)

• Certification as IT Technician will be an advantage (e.g., Microsoft Certified IT Professional)

The Workforce Productivity Services team is looking for an IT Support Technician with expertise in Windows and Macs.

Qualifications:

High School Diploma/GED Qualified candidates must be legally authorized to be employed in the United States. Client does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

• Completed Apple Certifications: CompTIA A+ and Apple Certified Support Professional

• Completed Microsoft 365 Fundamentals Certification

• Previous Help desk experience

• Previous Customer Service experience

Comments/Special Instructions

This is an onsite position with occasional travel to client other sites within Indianapolis which is in a 10 mile radius.

This is an opportunity to work at an award-winning search firm that is the market leader for search & placement of Hospital and/or Surgery Center Directors of Surgical Services. This position is a gateway to a variety of avenues for a long-term career with the company, offering strong financial incentives and unprecedented job security. There are countless success stories within our walls. Will you be the next? This opportunity is unique in that it has 100% internal ownership, meaning no outside investor or board dictates how the firm is run.

Compensation: $50K/yr + Commissions

Availability: 6:30am - 3:30pm Monday - Friday

Our client is looking for ambitious recent graduates to learn retained executive search. In this role, you will develop new client relationships by selling our retained executive search services to hospital and health system leaders, while also managing and delivering those searches from start to finish.

Duties & Responsibilities:

• Drive Growth: Actively source new business and expand your client portfolio through direct outreach.
• Manage the "Full Desk": Own the entire search lifecycle, from identifying client needs to sourcing and placing top-tier talent.
• Consultative Sales: Act as a trusted advisor to hospital leaders, anticipating challenges and delivering long-term solutions.
• Build a Pipeline: Maintain a nationwide network of candidates through consistent, proactive outreach.

Qualifications:

No previous search experience? No problem. We are looking for "the right wiring"—people who are smart, curious, and coachable.

• Charismatic Communicator: You are clear, persuasive, and energized by conversation.
• Resilient & Driven: You have the "grit". You stay positive through obstacles and maintain a strong drive toward goals.
• Self-Directed: You are a disciplined professional who can manage a book of business independently.
• Growth-Minded: You are a lifelong student who is excited by feedback and continuous career development.

CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

If you need assistance or an accommodation due to a disability, you may contact us at or 1 ask to speak with an HR representative). The process is outlined in CampusPoint’s ADA Policy.

Director of Front Office – The Langham, Boston

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

The Langham, Boston is one of the city’s most historic hotels and is one of the most iconic luxury hotels in the US. You will be leading Front Office operations, ensuring the highest levels of guest satisfaction and service excellence. This leadership role involves managing guest relations, concierge services, front desk operations, and bell services. The Director of Front Office will be instrumental in crafting memorable guest experiences, implementing Langham service standards, and leading a dynamic team in alignment with the culture and values of Langham Hospitality Group.

Key Responsibilities:

Operational Leadership

• Oversee the daily and strategic operation of the front office, ensuring exceptional guest service at every touchpoint.
• Promote visibility and engagement of Assistant Front Office Managers, ensuring they actively support desk operations and front-line colleagues.
• Monitor guest satisfaction, address complaints swiftly, and lead by example in delivering anticipatory service.
• Maintain strong interdepartmental collaboration to resolve service issues efficiently.
• Ensure consistent process adherence, including check-in procedures, headset use, and billing accuracy (e.g., early departure fees).

Staff Management and Development

• Recruit, train, coach, and retain a high-performing Front Office team.
• Conduct regular performance evaluations, daily audits, and coaching sessions to promote growth and accountability.
• Empower managers through effective delegation of responsibilities and task ownership to build confidence and strengthen team operations.
• Create a culture of trust and development by encouraging decision-making and proactive leadership across all management levels.

Guest Relations

• Lead initiatives to enhance the guest experience, including personalized pre-arrival engagement and thoughtful post-stay follow-up.
• Handle VIPs, service recovery, and loyalty program recognition to ensure memorable experiences.
• Analyze guest feedback to identify trends and opportunities for service improvement.

Financial Management

• Manage the front office budget, control departmental expenses, and drive performance against financial goals.
• Leverage upselling and revenue-enhancing strategies to maximize room revenue.
• Review financial reports and labor forecasts, planning as needed to align with occupancy trends.

Quality Control

• Enforce brand standards and service expectations consistently throughout the department.
• Conduct regular inspections and audits of team performance, grooming standards, and guest interactions.
• Follow through on process consistency and accountability, ensuring operational procedures are upheld.

Strategic Planning

• Participate in hotel-wide strategic initiatives and contribute to long-term planning.
• Stay ahead of industry trends and incorporate best practices to elevate service delivery and operational efficiency.
• Lead continuous improvement projects and initiatives to support departmental goals and guest satisfaction targets.

Technology and Systems Management

• Ensure all staff are proficient in front office systems including PMS, guest service platforms, and communication tools.
• Drive efficient use of technology to streamline check-in/check-out, guest communication, and reporting.

Reporting and Health and Safety

• Ensure compliance with all local health, safety, and fire regulations.
• Train and coach staff in emergency procedures and workplace safety.
• Take corrective action as needed to maintain a secure and safe environment for guests and employees.

Key Competencies & Leadership Attributes

• To excel in this role, the Director of Front Office must demonstrate:
• Strong Team Presence: Actively engage with staff on the floor and lead with visibility, setting the tone for guest-focused service and internal support.
• Confident Decision-Making: Take ownership of departmental decisions and guide the team with clarity and assurance.
• Effective Delegation: Empower and develop team leaders by distributing responsibilities and trusting in their execution.
• Process Discipline: Ensure consistent adherence to operational protocols and enforce accountability to maintain service excellence.
• People Leadership: Foster trust, communicate with purpose, and inspire a culture.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field
• Minimum of 5 years in front office leadership within a luxury hotel environment
• Proven experience leading high-performance teams and mentoring junior leaders
• Strong interpersonal, communication, and conflict resolution skills
• Demonstrated ability to make independent, timely, and guest-centric decisions
• Deep knowledge of hotel systems including Shiji, HotSOS, and Alice
• Flexible availability including nights, weekends, and holidays
• Legally authorized to work in the United States

Salary Range:

• $105,000 - $115,000 annually

For more information about the property, please visit:

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

ARotating Relationship Banking Representative will work in various branch offices in a defined geographical area and is responsible to deliver a positive customer experience to current and prospective bank customers. The person in this position will routinely move between the customer service desk and teller area, as needed. A Relationship Banking Representative must be able to adapt well in the workplace to service the varying customer needs while adhering to bank policies and procedures. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player.

• Routinely provide quality customer service and a positive banking experience by handling financial transactions (i.e., opening of accounts, cashing checks, etc.) with professionalism
• Determine customer needs, explain and sell products and services
• Actively participate in lobby management, greeting customers and proactively taking ownership of the customer's in-branch experience
• Telephone customers to schedule sales appointments and promote products suitable to the customer's needs
• Participate in branch prospecting efforts and sales initiatives
• Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc.
• Serve as a liaison between customer and operational areas
• Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines
• Ability to understand directions and adhere to established policy and procedures
• Able to remain focused and organized to successfully complete responsibilities
• Actively participate in branch meetings and training to enhance knowledge and development of skills
• Other related duties as assigned or directed
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner
• May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels

Education, Training and Skills Requirements:

• High School Diploma or GED required
• Excellent interpersonal and communication skills
• Accurate and proficient math skills
• Documentation skills with attention to detail
• Clear thinking and ability to remain focusedMust be able to consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence
• Internal product knowledge and teller training (provided after hire)

Experience/Other:

• Two (2) years of customer service and/or banking normally required
• All applicants must be 18 years of age or older.

Hours: 24 hours/week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

A Relationship Banking Representative is responsible to deliver a positive customer experience to current and prospective bank customers. The person in this position will routinely move between the customer service desk and teller area, as needed. A Relationship Banking Representative must be able to adapt well in the workplace to service the varying customer needs while adhering to bank policies and procedures. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player.

• Routinely provide quality customer service and a positive banking experience by handling financial transactions (i.e., opening of accounts, cashing checks, etc.) with professionalism
• Determine customer needs, explain and sell products and services
• Actively participate in lobby management, greeting customers and proactively taking ownership of the customer's in-branch experience
• Telephone customers to schedule sales appointments and promote products suitable to the customer's needs
• Participate in branch prospecting efforts and sales initiatives
• Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc.
• Serve as a liaison between customer and operational areas
• Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines
• Ability to understand directions and adhere to established policy and procedures
• Able to remain focused and organized to successfully complete responsibilities
• Actively participate in branch meetings and training to enhance knowledge and development of skills
• Other related duties as assigned or directed

• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.

• May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels

Education, Training and Skills Requirements:

• High School Diploma or GED required
• Excellent interpersonal and communication skills
• Accurate and proficient math skills
• Documentation skills with attention to detail
• Clear thinking and ability to remain focused
• Must be able to consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence
• Internal product knowledge and teller training (provided after hire)

Experience/Other:

• Two (2) years of customer service and/or banking normally required
• All applicants must be 18 years of age or older.

Hours: 40 hours per week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

Description

Supports the Community/Commercial Office Manager in overseeing daily operations, customer service, and team coordination. Community Office Assistant Managers follow our bank philosophy of positive energy, positive outcomes.

Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.

KEY RESPONSIBILITIES

• Assist in supervising front line employees and daily banking operations
• Support customer inquiries and resolve basic service issues.
• Monitor transaction accuracy, compliance, and branch cash control.
• Contribute to branch sales goals and track performance metrics.
• Help train, coach and develop front line employees.
• Develop and maintain professional COI relationships and work closely with internal business partners.

ATTITUDES

Builds positive relationships with internal and external clients by valuing other's feelings and rights in both words and actions, and embracing other's unique beliefs, backgrounds, and perspectives by demonstrating:

• Respect- Treat colleagues, clients and community members with dignity and f fairness. Maintain courteous interactions even during challenging situations.
• Client Focus-Prioritize customer needs and delivering exceptional service. Ensure clients receive timely and personalized support.
• Inclusion-Fostering a diverse and inclusive work environment where all clients and employees feel valued and heard.

BEHAVIORS

Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results by demonstrating:

• Leadership- Guide, motivate, and develop team members while driving the branch's strategic goals. Lead by example, set clear goals, provide on the spot coaching, empower staff and maintain the vision that aligns with the bank's mission.
• Integrity-Uphold ethical standards and honesty in all actions and decisions.
• Collaboration-Work closely and effectively with different departments and branches to achieve collective goals, share insights, and solve problems.
• Volunteerism- Engage in community outreach and corporate social initiatives.

COMPETENCIES

Reflects skill, good judgement, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that create efficiencies by demonstrating:

• Accountability-Hold yourself and others accountable for meeting performance targets, complying with regulations, and upholding company policies.
• Innovation- Stay updated with industry trends, adopt new technologies and processes, foster a culture of creativity. Find ways to improve efficiency and enhance customer experience.
• Professionalism- Maintain high standards of conduct, appearance, and communication. Handle all customer interactions, employee relations and business challenges with poise and competence.

SUPERVISORY RESPONSIBILITIES (if applicable)

Supervisor drives strategic success from encouraging transparency, maintaining a focus on shared organizational goals, and making time for professional development. Supervisors are expected to hold regular one-on-ones with direct reports to provide them with an invaluable chance to align goals, offer guidance, and foster growth within their teams.

POSITION LEVEL EXPECTATIONS:

• Community Office Assistant Manager I- Provide exceptional client and employee experience. Uncover and originate consumer and home equity loans. Demonstrate operational proficiency within the branch.
• Community Office Assistant Manager II- Develop and maintain a strong loan pipeline and portfolio. Works diligently to provide an outstanding employee and customer experience. Demonstrates a strong level of proficiency with overall operations with minimal directions. Possesses a proven history or leadership, banking knowledge, and experience in a supervisory role.

SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITIES

Actively participate in expanding skill sets and career paths by attending training programs, workshops, certifications, and educational resources relevant to the role. Set stretch assignments and cross functional opportunities that foster growth and learning.

Requirements

QUALIFICATIONS, EDUCATION, & EXPERIENCE

To perform this position successfully, an individual must be able to perform each essential position requirement satisfactorily and a skills inventory is listed below. A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred. A background screening will be conducted.

• LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively.
• TECHNOLOGY SKILLS: Ability to utilize telephone systems and possess good digital literacy including email, internet and intranet use. Prior experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines and any other computer programs pertinent to performing job duties.
• MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure.
• REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation.
• PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

This position operates in a professional office environment with considerable time spent at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. May be required to lift 25 pounds in weight. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER: This job description is not an exclusive list of responsibilities and duties. They may change at any time without notice.

BENEFITS

• Medical, Dental, Vision & Life Insurance
• 401K with company match
• Paid Time Off & Recognized Holidays
• Leave policies
• Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
• Employee Assistance Program
• Employee Health & Wellness Program
• Special Loan and Deposit Rates
• Gradifi Student Loan Paydown Plan
• Rewards & Recognition Programs and much more!

Eligibility requirements apply.

CNB Bank is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion.

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Perform service and repairs on Caterpillar and other types of heavy equipment.

• Trouble-shoot and repair engine, hydraulic, electrical and all other systems.
• Provide excellent customer service to all customers.
• Operate equipment in a safe manner to find diagnostic errors or technical problems and determine proper solutions.
• Establish and maintain a service oriented relationship with customers and supervisors.
• Complete service reports in a timely manner.
• Other duties as assigned

• Successful completion of a formal technical training program with a minimum of three years' experience required.
• Must have engine, electrical & hydraulic diagnostic, trouble shooting and repair skills.
• Computer literate. Must be familiar with programs such as Microsoft, Excel and Outlook.
• Ability to follow all safety rules and wear proper safety equipment in the shop.
• Must be a self-starter with good time management
• Excellent planning & organizational skills required
• Ability to work overtime and some weekends when needed.
• Excellent communication skills (written, e-mail, and verbal) are necessary.
• Must be able to lift up to 75-100lbs and provide your own tools.
• High School Diploma or equivalent is required.
• Must have a valid driver's license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).

Altorfer Inc. is an EEO/AA Employer. All qualified individuals- including minorities, females, veterans, and individuals with disabilities - are encouraged to apply.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

This position works in a shop/warehouse environment. May on a continuous basis walk, bend and lift up to 75-100lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the work environment is usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.