Flexispot Desk Riser Amazon Jobs in Usa

Job Description

• Identifying logging and resolving IT incidents to restore normal service as quickly as possible This includes troubleshooting issues providing workarounds as escalating complex problems to the appropriate teams
• Handling requests for services like new software installations password resets or access to resources
• Providing guidance and support to users on various IT related topics including software usage hardware troubleshooting and security best practices Contributing to and maintaining a knowledge base to help users resolve issues independently and to improve the efficiency of the service desk
• Effectively communicating with users to understand their needs provide updates on their requests and ensure a positive customer experience 8-10 years in Service Desk Management

Skills

Mandatory Skills: ServiceDesk

SERVICE DESK ENGINEER (WA/OR/ID)

CANDIDATES MUST BE LOCAL TO THE SERVICE AREA AND BE LEGALLY AUTHORIZED TO WORK IN THE UNITED STATES ON A FULL-TIME BASIS – INTERNATIONAL CANDIDATES NEED NOT APPLY

Since 1993, Right! Systems, Inc. (RSI) has been providing exceptional solutions and uncommon expertise to help our customers achieve lasting benefits. As a multi-vendor systems integrator, we maintain high-level certifications with key technology partners for one reason: our customers.

We are seeking a talented individual for the role of Service Desk Engineer. This is a full time position. Candidates must live in the service area and report to one of our corporate office locations as needed to perform job duties. This role reports to the Service Desk Manager.

You will be working on a team of highly skilled technicians and engineers across a wide range of disciplines, representing solutions from Cisco, Juniper, HPE, Aruba, Palo Alto, Fortinet, and more. Your role is to ensure that industry best practices and methodologies are applied to the deployment, integration, and operational support of our customer environments. This is a great opportunity to build your IT career while working on exciting technologies and environments.

Work schedule is typically Monday through Friday from 8am to 5pm in-office or onsite with rotational on-call scheduling for work after-hours and on weekends.

Duties/Responsibilities

• Build and maintain a deep technical understanding of technologies, including routing, switching, wireless, edge, and web application firewalls, servers, storage, backup systems and software systems
• Work on detailed and complex support incidents across multiple technologies and disciplines as part of a team of engineers
• Work from RSI offices to diagnose and resolve both emergency and chronic problems related to availability, security, performance, connectivity, and overall functionality
• Attend or participate in various product training sessions and classes in order to broaden your skillset while maintaining RSI’s vendor relationships
• Meet with customers to discuss and outline new approaches and configurations that improve and enhance their current environments
• Other work-related duties as assigned

Qualifications/Requirements

• 1-3 years of equivalent technology experience
• Able to demonstrate associate level expertise or equivalent certification level in one or more of the following areas:
• Networking (Cisco, Aruba, Juniper)
• Wireshark/tcpdump comfort and ability to isolate “network vs app vs ISP.”
• Hands-on experience supporting solutions from some of the listed vendors above
• Create and maintains network diagrams, runbooks, configs, “known issues,” and standardized deployment templates
• Experience planning and executing network changes with rollback plans, maintenance windows, and stakeholder communications
• Run short client calls, summarize issues plainly, and provide “what happened / what we did / what’s next” updates
• Demonstrate ability to deliver consistent outcomes across multiple customer environments by following standardized processes, documenting thoroughly, and communicating proactively
• Strong interpersonal, written, and oral communication skills
• Strong analytical and problem-solving skills
• Strong customer service orientation
• Candidate must be able to conduct research into issues and problems
• Candidate must be able to present ideas in user-friendly language
• Candidate must be highly self-motivated and self-sufficient
• Candidate must be able to effectively prioritize tasks in a high-pressure environment
• Candidate would either need to have a valid Driver’s license and vehicle insurance, or confirm their ability and means to report to the office daily on work days as scheduled, as an essential job function for this role.

Compensation/Benefits

Compensation DOE

RSI offers competitive salary, comprehensive benefits package that includes group medical, dental and vision insurance, 401(k), life insurance/LTD, and PTO (Paid Time Off) for vacation, sick and personal leave needs.

Right! Systems provides equal employment opportunity to all employees and applicants for employment without regard to race, color, creed, citizenship, status, national origin, ancestry, gender, genetic information, sexual orientation, gender expression or identity, age, religion, pregnancy or pregnancy-related conditions, physical or mental disability, marital status, veteran status, political affiliation, or any other characteristic protected by law.

Job Title: Level 1 IT helpdesk agent

Skills: Troubleshooting, IT helpdesk

Experience: 1+ Years

Job Location: Sioux Falls, South Dakota

Onsite role and Full time

We at Coforge are hiring Level 1 IT helpdesk agent with the following skillset:

• Provide Level 1/2 support to the client.
• Identify issues and escalate issues when necessary.
• Resolve end-user incidents and process requests upon first contact via Phone, Email and Chat
• Escalate user issues to appropriate resources when necessary.
• Perform software, hardware and basic network troubleshooting.
• Clearly document user issues and troubleshooting steps.
• Maintain technical documentation.
• Perform other duties as assigned.

Grow with Amazon Flex Delivery Driver and keep routes running smoothly and customers informed.

In this role, youll load items, follow a route plan, and deliver on time with care, staying on schedule and working with care.

Success comes from people who bring a safe mindset, strong time management, and reliability Find stability, strong support, and a path to advancement.

Be part of our success story as a Amazon Picker/Packer to perform daily responsibilities with dedication.

Provide excellent interactions with customers and colleagues.

Work with your team to maintain efficiency and service quality.

Perks include competitive pay, flexible schedules, hands-on training, a collaborative workplace, and room for career growth.

• Earn more: competitive compensation. $23/hour base with opportunities for additional hours and overtime.
• Compelling Benefits: generous paid time off and health insurance for all full-time employees.
• Independence: spend the majority of your day on the road delivering smiles to customers.
• Stay active: you'll be on the move during your shift as you deliver packages from the delivery vehicle to the customer's doorstep.
• Professional growth: we offer career growth opportunities such as moving into Lead Driver, Dispatcher, or Operations Manager roles, DOT certification, and professional development and training.
• Team environment: a fun, fast-paced, and supportive company culture. Company contests provide a fun opportunity to make more $$$ and win prizes.

• Must be at least 21 years old
• Must have a valid driver's license within the state of employment
• Must be able to move boxes up to 50 lbs, with or without reasonable accommodation
• Must have a positive attitude

Contract - Tier 2 Help Desk Technician

12 Months ++

W-2: Includes Benefits, PTO

Medix is looking for a seasoned Tier 2 Help Desk Technician to support a public healthcare system serving Harris County, Texas, operating multiple hospitals, specialty clinics, and community care locations across the Houston area.

We are seeking technical deployment resources who can assist with endpoint setup, infrastructure readiness, and device validation for new and remodeled facilities. These resources will play a critical role in ensuring technology infrastructure is ready prior to operational go-live for facility projects across the system

Daily Responsibilities:

• Install and configure desktop computers, laptops, and endpoint devices
• Deploy and configure printers, scanners, and peripheral hardware
• Support device deployments across multiple healthcare facilities
• Assist with workstation configuration and endpoint validation
• Troubleshoot hardware, operating system, and connectivity issues
• Validate that devices are properly connected to network resources and enterprise systems
• Support device testing activities prior to operational go-live
• Work alongside vendor installation teams during infrastructure deployments
• Escalate issues that may impact deployment timelines or system functionality
• Document device installations and support activities as needed

Public - Required Skills

• 4+ years of experience in desktop support, field services, or IT deployment roles preferably in a hospital setting
• Experience installing and troubleshooting PC hardware and endpoint devices
• Experience configuring printers and peripheral devices
• Strong troubleshooting skills related to hardware and operating systems
• Ability to work onsite across multiple locations
• Experience supporting large-scale device deployments or infrastructure rollouts
• Strong communication and collaboration skills

Public - Preferred Skills

• Experience supporting healthcare IT environments
• Experience supporting Epic or other EHR environments
• Experience participating in Epic Technical Dress Rehearsal (TDR) or go-live support
• Experience supporting technology deployments during facility openings or relocations
• Experience coordinating work with vendor installation teams
• CompTIA A+ or Network+ certifications

12-Month W2 Contract (No Visa Sponsorship/No Student Sponsorship/No C2C)

Onsite daily in 19106 (Philadelphia, Pennsylvania)

Pay up to $38.50/hr. (No PTO and No Paid Holidays)

The ideal candidate will have a solid background supporting both Mac and Windows enterprise environments (over 500 end users), with a stronger emphasis on Mac. Experience supporting SaaS applications such as Okta, Slack, Google Workspace, Github, Gitlab administration, GenAI LLM platform administration are needed. White-glove support supporting VIPs/executives is highly preferred.

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory.

Responsibilities:

• Be the face of IT to corporate employees in the respective office location.
• Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc).
• Oversee the suite of collaboration tooling in use and ensure end users have great experiences using the tools provided.
• Work to improve the procurement and asset management practices for IT hardware and software.
• Be responsible for the physical inventory of computer assets, and ensure the local equipment is tracked efficiently and securely.
• Work with Finance and IT leadership to manage budgets and costs for IT spend.
• Work with the broader IT team to provide training, documentation, and learning opportunities to peers and IT staff on support processes and techniques.
• Execute standard Onboarding & Offboarding processes for employees joining and leaving the company.
• Engage directly with employees and internal users who are experiencing IT related service issues. Resolve incidents such as network access, hardware break/fix, and software related problems as well as execution of defined service requests (e.g., installing licensed software, provisioning user access to software applications).
• Use defined escalation processes to escalate support issues that require staff with specialized skills or higher-level administrative permissions to resolve.
• Utilize standard operation procedures (SOPs) to perform routine tasks and work with engineering teams to define new SOPs for common support functions.
• Participate in after-hours, on-call support rotation.

Required Skills:

• 3+ years of IT end user support experience in a Mac focused environment (80% Mac/20% Windows)
• Prior experience providing Desktop Support at Tier 2 levels as well as being in an active member of an on-call support rotation.
• Experience using desktop imagining and MDM tools, such as Intune, SmartImager, Imperious, and SmartDeploy.
• Thorough knowledge of PC hardware, PDA devices, desktop software, Windows 10 and 11, O365, anti-virus, internet browsers, and network connectivity.
• Hands-on experience working with and updating support tickets in a ticket management platform such as ServiceNow, Zendesk, or Jira.
• Customer focused approach to delivering excellent service and support to internal customers.

The estimated pay range for this position is USD $35.00/Hr. - USD $38.50/Hr.

Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.