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Desktop Support Technician
Salary not disclosed
Provo, UT 2 days ago

Tier 2 Technical Support

Utah County, UT

12-Month Contract

$27 to $30 per hour DOE



Summary

We are seeking a Tier 2 Technical Support Analyst to support an internal IT Service Desk team during a large Windows 11 migration project. This role will focus on end-user support, workstation provisioning, and ticket resolution in a Windows enterprise environment.


This is a hands-on support role for someone with 2–3 years of IT service desk or desktop support experience who enjoys troubleshooting user issues, working directly with employees, and helping deploy new hardware.


This is a 12-month on-site contract position supporting internal users and device rollouts.



Responsibilities

  • Provide Tier 2 technical support for end users in a Windows environment.
  • Handle phone-based support and ticket requests through the service desk.
  • Troubleshoot Windows 10/11 desktop and laptop issues including hardware, software, and connectivity.
  • Provision and image new devices (primarily Client workstations and laptops) for a Windows 11 rollout.
  • Manage and resolve incidents using a ticketing system (Freshservice or similar).
  • Support device deployments and workstation setup for end users.
  • Follow ITIL-based service desk processes and documentation.
  • Provide occasional on-site support within Utah County when needed.


Requirements

  • 2–3 years of IT support , service desk, or desktop support experience
  • Strong troubleshooting skills with Windows 10/11 systems
  • Experience using enterprise ticketing systems (Freshservice, ServiceNow, Jira, etc.)
  • Ability to handle phone-based user support and ticket management
  • Strong customer service and communication skills


Bonus Skills

  • Experience with Microsoft Intune or modern endpoint management
  • Familiarity with Windows Autopilot or device provisioning
  • Basic knowledge of networking, VPN, or endpoint security
  • CompTIA A+ or similar certification
  • Experience supporting Windows 11 migrations or hardware rollouts
Not Specified
Systems Administrator
Salary not disclosed
Austin 4 days ago
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.

Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.

Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Vijay Raj Jayachandran at (63 or Abdul at (224) 507-1295 Title: Systems Administrator Location: On-site at Austin, TX Duration: 12 Months Only W2 candidates are eligible for this position.

Third-party or C2C candidates will not be considered.

This position requires U.S.

Citizens only to meet the DoD requirements.

Description: This role is ideal for someone with approximately 5 years of hands-on experience in system administration, eager to expand their skills across a diverse technology stack and contribute to the stability and performance of our critical infrastructure.

As the primary Site IT Lead for our Austin office, you'll play a key role in maintaining our Commercial and FedRamp systems, supporting our users, and assisting in the implementation of new technologies.

Core Responsibilities: Advanced Troubleshooting and Technical Support: Be the main point of contact within the Austin office and travel to other sites as needed.

Serve as an escalation point for the global Service Desk Team providing advanced technical support to end-users for the various enterprise applications supported at client.

(e.g., Microsoft 365, Google Workspace, Jamf, Intune, Okta, Zoom, Slack, Github, etc) Collaboration and Coordination Collaborate with senior system administrators and other IT team members on business critical projects and initiatives Assist with driving the implementation of AI tools across the organization Coordinate with our InfoSec team to remediate security gaps or vulnerabilities across client's Enterprise Tools FedRAMP Serve as a primary point of contact for client's FedRAMP systems, collaborating closely with the Identity and Access Management team to uphold strict system compliance and ensure seamless business continuity.

Environment Ownership: Serve as the designated administrator for the FedRAMP boundary, managing a high-trust environment isolated from commercial production.

Asset Management and Documentation: Collaborate with the Service Desk Team to maintain an accurate inventory of all endpoints, documenting hardware and software details.

Assist with asset management, including tracking inventory of hardware and software.

Executive Support Providing premium and proactive technical assistance to client's senior leadership, executives, and their administrative staff in a fast-paced environment.

Serve as a primary point of contact fo rclient's executive assistant team.

Process Optimization: Identify, recommend, and implement continuous process improvements to enhance support operations and minimize incident occurrences.

Knowledge Base Development and Maintenance: Create and publish knowledge base articles for complex or novel issues lacking existing documentation.

Regularly update existing articles to ensure accuracy and relevance.

Troubleshoot AV systems as needed.

Assist in the management of AV Infrastructure Integrator visits and maintenance schedules.

Minimum Qualifications: Minimum of 5 years of work experience providing front-line IT support or systems administration work In-depth knowledge of Windows/Android, Apple ecosystem of products, including Macs, iPhones, and iPads Advanced proficiency with standard IT productivity tools and systems (e.g., Microsoft 365, Google Workspace, Jamf, InTune, Okta, Zoom, Slack).

Strong knowledge of IT security best practices and compliance standards.

Preferred Qualifications: Relevant industry certifications such as ITIL or CompTIA are considered a valuable asset.

Excellent troubleshooting skills and the ability to thoroughly resolve issues across various systems supported at client Excellent verbal and written communication skills that can work closely with both technical and management teams across the organization Excellent customer service skills and the ability to be a self starter Exposure to IT security best practices.

Experience with automation using no-code or low-code automation platforms such as Okta Workflows or Zapier About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.

The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer.

DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

IT Support, microsoft 365, Apple, Windows/Android
Not Specified
Member Services Representative I - Bilingual Farsi / Job Req 839182215
✦ New
Salary not disclosed
Alameda, CA 1 day ago

Hybrid: Applicants must be a California resident as of their first day of employment.

PRINCIPAL RESPONSIBILITIES:

Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a timely manner. Respond to all communications coming into Member Services in the form of email, fax, letters, chat and phone calls. Timely responses to all member communication are essential. Must effectively prioritize and flex the workload as new communication and tasks are submitted. Identify the caller's needs, clarify information, research issues, and provide solutions and/or alternatives whenever possible. Accurately and consistently document all conversations in the electronic database. This position is a liaison between the plan, the provider network, and other community agencies. The MSR positions are flexibly staffed classification and work is expected to be performed minimally at the MRS II level. However, the initial selection will be made at the entry level MSR I. Our more advanced level position of the series is the MSR III who will be required to perform a variety of complex matters.

Member Services Representatives are under the direction of a Member Services Supervisor, Manager and Director, and service our members through our call center as well assisting other departments with responses to member issues by initiating communication between departments to ensure action, cooperation, and compliance of managed care operations.

Member Services Representative I

This position which requires the ability to work as a team player within the Alliance and with external contacts, make sound judgments based on analysis of information, be an effective communicator, active listener and balance advocacy for the member with the policy provisions such as plan policies, EOC, regulatory guidelines, and DMHC/DHCS rules and regulations. The MSR provides courteous, professional, and accurate responses to incoming inquiries regarding network, plan benefits, eligibility, authorizations, plan services and guidelines, as well make decisions with the goal of ensuring member satisfaction and retention. The MSR performs a variety of complex functions and is also responsible for maintaining accurate and complete inquiry/grievance records in the electronic database. Maintains compliance with DMHC regulatory requirements and DHCS contractual obligations. MSR I staff who demonstrate proficiency in meeting, maintaining and exceeding principal performance objectives and metrics may be eligible to be promoted to a Member Services II or III role. Member Services Representative I staff may be eligible for promotion to Member Services Representative II or III positions once they have worked as a MSR I for a minimum of 12 months to be proficient with program and system knowledge in addition to meeting performance matrix requirements.

Principle duties and responsibilities

* Serve as the primary contact for members, providers and others for questions related to claims, benefits, authorizations, pharmacy, member eligibility and other questions related to Alameda Alliance and provide accurate, satisfactory answers to their inquiries or concerns.

* Respond to and resolve member service inquiries and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility, claims, behavioral health, and care coordination.

* Answer incoming calls, emails, chats, and other requests for assistance in a timely manner in accordance with departmental performance targets and provide excellent customer service while doing so. May include assisting members in person.

* Recognize and understand the difference between calls that require quick resolutions and calls which will require follow-up and handle each appropriately.

* De-escalate situations involving dissatisfied customers, offering patient assistance and support.

* Accurately document all contacts per department standards/guidelines in the Customer Relationship Management (CRM) system.

* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).

* Interface with Grievance and Appeals, Claims, Enrollment, IT, Network Management, Pharmacy, Authorizations, and other internal departments to provide Service Excellence to our members.

* Help guide and educate members about the fundamentals and benefits of managed health care topics, to include managing their health and well-being by selecting the best benefit plan service options, maximizing the value of their health plan benefits, and choosing a quality care provider.

* Intercede with care providers (doctor's offices) on behalf of the member, assisting with appointment scheduling; connect members with internal Case Management Department for assistance as needed.

* Assist members in navigating , the Member Portal, and other health care partner online resources and websites to encourage/reassure them to use self- service tools that are available.

* Manage any issues through to resolution on behalf of the member, either on a single call or through comprehensive and timely follow-up.

* Research complex issues across multiple databases and work with support resources to resolve member issues and/or partner with others to resolve escalated issues.

* Provide education and status on previously submitted pre-authorizations or pre- determination requests for both medical and pharmaceutical benefits.

* Meet the performance goals established for the position in the areas of compliance, efficiency, call quality, member satisfaction, first call resolution, punctuality, and attendance.

* Always maintain a professional level of service to members.

* Always maintain confidentiality of information.

* Consistently support the Alliance's approach to Service Excellence by adhering to established department and company standards for all work-related functions.

* Interact positively with all Alliance Departments.

* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).

* Process MS Dept projects

* Serve as a back-up to manage the escalated calls.

* Perform other duties as assigned.

ESSENTIAL FUNCTIONS OF THE JOB

* Contacts: Receive, manage, and document telephone calls, emails, and other sources of contacts from members, potential members, and providers, and explain health plan benefits and plan rules. Describe the types of services the Alliance offers to the Member within the managed care system. Provide clarification about issues regarding patient and physician rights and how the plan operates.

* Conflict resolution: Resolve member problems/conflicts by convening with other departmental staff as needed.

* Member communications: Create and/or mail appropriate member materials and communications as needed.

* Computer: Perform ongoing data entry which assists in the maintenance of the Member Services department database to ensure data integrity.

* Comply with the organization's Code of Conduct, all regulatory and contractual requirements, organizational policies, procedures, and internal controls.

PHYSICAL REQUIREMENTS

* Constant and close visual work at desk or computer.

* Constant sitting and working at desk.

* Constant data entry using keyboard and/or mouse.

* Constant use of multi-monitor setup

* Frequent use of telephone and headset.

* Frequent verbal and written communication with staff and other business associates by telephone, correspondence, or in person.

* Frequent lifting of folders, files, binders, and other objects weighing between 0 and 30 lbs.

* Frequent walking and Standing

Number of Employees Supervised: 0

MINIMUM QUALIFICATIONS:

* Bachelor's degree or equivalent experience preferred.

* High school diploma, GED required.

* The ability to speak and understand-bilingual: Spanish/English, Cantonese/English, Vietnamese/English, Tagalog/English are required as designated.

* A bilingual proficiency exam will be administered to ensure the candidate possesses the appropriate skill level to meet requirements. The successful candidate must score 90% or higher.

MINIMUM YEARS OF ADDITIONAL RELATED EXPERIENCE:

* Minimum one year of direct customer service experience. Call center experience and managed care experience a plus

* Experience determining eligibility for financial assistance, insurance benefits, unemployment and/or other social services programs.

* Demonstrated knowledge expert of AAH Member Services policies and procedures

* Consistent record of meeting, maintaining, or exceeding monthly Departmental performance metrics.

* Consistent track record of documenting Service Requests accurately and clearly and monitoring open Service Requests to ensure responses and closure.

* Consistent record of high quality of work as demonstrated through call and documentation auditing, appropriate Call Disposition coding, as well as an overall acceptable monthly Member Satisfaction Survey result as assessed by Member Services Quality Specialist, MS Trainer and Member Services Supervisor.

* Demonstrated proficiency in current Customer Relationship Management (CRM) tool, phone system software Quality Management Solution, Pharmacy Benefits Management applications (PBM), Interpreter vendor scheduling software, delegate portal solutions and the Alliance's Member portal.

* Demonstrated ability to effectively handle the department's key special projects: Member Portal Request Processing, Kaiser PTE Requests, PCP retroactive and same month requests.

* Demonstrated ability to help members face-to-face in the field and/or at the Alliance offices (walk-ins). Also highly skilled at handling issues related to member bills, transportation set-up and benefit coordination with providers and pharmacy needs.

SPECIAL QUALIFICATIONS (SKILLS, ABILITIES, LICENSE):

* Ability to prioritize and adapt to changing situations in a calm and professional manner.

* Ability to maintain composure in stressful situations.

* Excellent problem-solving skills

* Ability to exhibit cooperation, flexibility, and provide assistance when talking to members, providers, and staff.

* Skill in basic data entry

* Ability to type 40 net words per minute: multi-task

* Manual dexterity to operate telephone, computer keyboard equipment.

* Speak English proficiently, clearly, and audibly.

* Memorize and retain information quickly; meet physical requirements

* Spell correctly

* Learn the policies, regulations, and rules applicable to business operations.

* Follow instructions, reason clearly, analyze solutions accurately, act quickly and effectively in emergency situations; operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

* Excellent phone etiquette and ability to communicate clearly and concisely, both orally and in writing.

* Excellent interpersonal skills with the ability to interact with diverse individuals and flexibility to customize approach to meet all types of member communication styles and personalities.

* Strong verbal and written communication skills.

* Demonstrated ability to quickly build rapport and respond to members in a compassionate manner by identifying and exceeding member expectations (responding in respectful, timely manner, consistently meeting commitments).

* Demonstrated ability to listen skillfully, collect relevant information, determine immediate requests, and identify the current and future needs of the member.

* Must be self-motivated and able to work with minimal supervision

* Must be team-oriented and focused on achieving organizational goals.

* Proficient problem-solving approach to quickly assess current state and formulate recommendations.

* Proficient in translating healthcare-related jargon and complex processes into simple, step-by-step instructions which members can understand and act upon.

* Proficient conflict management skills to include ability to resolve issues during stressful situations and demonstrating personal resilience.

* Ability to work regularly scheduled shifts within the Alliance's hours of operation including the training period, with scheduled lunches and breaks, flexibility to adjust daily schedules; and to work over-time and/or weekends as needed.

* Medical terminology knowledge preferred

* Ability to work within a broad systems perspective

* Experience in use of various computer systems software as well as Microsoft Windows, and Microsoft Suite, especially Outlook, Word, Excel.

* Must have reliable and stable internet connection for remote work (50-100 Mbps download speeds).

Employees who interact with members of the public may be required to be tested for Tuberculosis and fully vaccinated against COVID-19 and influenza. Successful candidates for those positions/ classifications may be required to submit proof of vaccination against influenza and/or COVID-19, a negative Tuberculosis test, or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the Human Resources department.

SALARY RANGE $22.88-$34.33 HOURLY

The Alliance is an equal opportunity employer and makes all employment decisions on the basis of merit and business necessity. We strive to have the best-qualified person in every job. The Alliance prohibits unlawful discrimination against any employee or applicant for employment based on race, color, religious creed, sex, gender, transgender status, age, sexual orientation, national origin, ethnicity, citizenship, ancestry, religion, marital status, familial status, status as a victim of domestic violence, assault or stalking, military service/veteran status, physical or mental disability, genetic information, medical condition, employees requesting accommodation of a disability or religious belief, political affiliation or activities, or any other status protected by federal, state, or local laws.

Not Specified
Global Support Specialist I
Salary not disclosed
Overland Park, KS 2 days ago
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

THE POSITION:

As a Global Support Specialist l, you will be using your technical and customer service skills to deliver technical support services. We'll rely on you to keep staffers and our business running smoothly. You will be the first point of contact for our service requesters and the face of IT. You'll be using your multi-tasking expertise to provide superior customer service support for desktop, laptop and mobile device issues. You will be relied upon to provide level one issue resolution, service call creation and issue classification.

Essential Duties And Responsibilities

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

  • Performing entry level IT tasks which includes password resets, basic system configuration troubleshooting, and initial application access or performance analysis.
  • Routing incoming incident and service requests to the appropriate support group
  • Maintaining accurate and timely records in issues tracking system
  • Maintaining service desk knowledgebase support documentation
  • Participating in professional development and team improvement initiative
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
  • All other duties as assigned.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources.

Expectations Of The Job

  • Individual will be expected to analyze end user hardware, operating system and business application issues
  • Communicate professionally and effectively with users to understand issues and propose solutions
  • Effectively manage service desk workload to meet publishing business SLAs
  • Regularly attend team meetings and provide content relating to current project status and knowledge transfer activities
  • Must have the ability to address system issues both on and off hours.

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

  • Minimum of 1-year technical support experience with superior customer service supporting desktops, laptops, mobile devices and related applications within an ITSM service desk system

Preferred Qualifications

  • Knowledge of Windows Server environment, Windows desktop, terminal server/thin client deployment, hardware troubleshooting, network security, network administration and phone systems
  • Knowledge of Microsoft 365 and Office applications
  • Knowledge of Apple IOS and OSX environments
  • Experience using an IT Service Desk platform, preferably Service Now.
  • Knowledge of network connectivity, protocols and security devices to include VPN troubleshooting
  • Ability to be on-call for critical off-hours support
  • Experience in the life science or health industry is a plus

Physical/Mental Demands And Working Environment

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others.

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at

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Not Specified
Sr. IT Executive Search Consultant
Salary not disclosed
Chicago, IL 3 days ago

Sr. IT Executive Search Consultant (full desk Recruiter)


About the job

The Chicago (loop) Judge Group office is looking to add an experienced, competitive, and self-motivated Sr. IT Executive Search Consultant (full desk) to join our dynamic team.


Our Sr. IT (full desk) Recruiters specialize in matching top tech talent with great leaders across all industries. They address the hiring needs and business initiatives of executives across Chicago and the United States. Our successful model, comprehensive training program and customized delivery platform empowers our associates to achieve maximum results, allowing them to focus on building net new relationships and driving sales.


Business Development & Sales Responsibilities:

  • Market Research: Conduct thorough research to identify potential prospective clients and contacts to target through a variety of different sales and marketing campaigns.
  • New Business Development: Proactively create new business development opportunities through persistent prospecting that includes phone calls, video and in-person meetings, networking events and presentations with key stake holders and hiring managers.
  • Client Expansion: Successfully expand and maintain new and existing client base, ensuring consistent pipeline of permanent direct hire job orders and other consulting and staff augmentation opportunities.
  • Relationship Management: Build strong trustworthy relationships and maintain those client relationships with honesty, integrity and ethical practices.
  • Discovery: Define client needs by documenting their business initiatives, core objectives and pain points through requirements gathering, validation and ongoing communication to help optimize search success.

Candidate Recruiting Responsibilities:

  • Head Hunting Capabilities: Identify, engage and recruit top tier talent creating a robust candidate community of active and passive information technology professionals.
  • Candidate Assessment: Understand candidates’ key skills, strengths, personality, career aspirations, motivations and areas of improvement. Screening candidates against client requirements to ensure a strong match.
  • Market Prospecting: Research targeted technical skill-sets and identify candidates through referral gathering, our internal applicant tracking database, LinkedIn Recruiter, ZoomInfo, job boards, social networking and technical user groups/blogs.
  • Emerging Tech: Priority and focus should be to cultivate relationships with candidates who have skills within emerging technologies such as data science, advanced analytics, Cyber Security, Cloud, DevOps, Blockchain, IoT and of course AI.

Minimum Requirements:

  • A minimum of 3+ years of recruiting agency business development (sales) experience and/or full desk recruiting experience; with a proven track record of success.
  • Experience breaking and developing local mid-market and/or national accounts.
  • A strong network of qualified client contacts.
  • Demonstrated experience with candidate recruitment methodologies.
  • Key traits: Energetic, competitive, confident, persistent, commission-oriented/money motivated, strong desire to succeed and grow, hunter.
  • Strong communication and presentation skills.
  • Bachelor's degree preferred.
  • Information technology industry experience preferred, but not a hard requirement for an energetic agency sales professional, that has the desire and aptitude to learn about the technology space.


What Judge will provide you?:

  • The ability to solution sell on a regional/national/international basis - without locking you into a defined territory or service offering.
  • A well-formulated career platform with an exceptional opportunity for growth.
  • A fast-paced, performance-based organization that publicly and financially rewards its employees for achieving a high level of success.
  • Competitive uncapped commissions and bonus opportunities with sizable earning potential; including cell phone reimbursement.
  • 50+ years of successful business and streamlined processes based on industry best practices - with a hands-on executive management team dedicated to the overall success of the organization and its employees.
  • A superior technology platform and state of the art, custom built Customer Relationship Management (CRM) system, giving you the opportunity to work smart, be effective, and stay organized.
  • Winning culture with a fun, friendly, and team-oriented environment.
Not Specified
Registered Nurse Pediatrics Intermediate Care
✦ New
$36.50 to $53.25 per hour
Denver, CO 1 day ago
Hourly Wage Estimate: $36.50 - $53.25 / hour
Learn more about the benefits offered for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

As a Registered Nurse Pediatrics Intermediate Care, your voice to influence patient care is valued and empowered at every turn –whether through open, collaborative relationships with your direct manager or more formal opportunities through hospital councils and national nursing initiatives. You'll help shape decisions that elevate both patient outcomes and the future of nursing.

Job Summary and Qualifications

I. Position Summary:

The pediatric acute care nurse practices as a full partner on the health care team and consistently demonstrates safe practice within the organizational professional practice model. Independently provides patient care through the application of the nursing process and accepts accountability for the nursing care of assigned patients. The pediatric acute care nurse demonstrates knowledge within the competency domains of Patient and Family Centered Care, Evidence Based Practice, Safety, Continuous Quality Improvement, Teamwork, Informatics, Professionalism, and Leadership.

The pediatric acute care nurse works closely with the inter-professional health care team to facilitate the coordination of care across the continuum. The nurse focuses on expanding their knowledge and skills necessary to provide individualized care based on physical, psychosocial, cultural, educational, safety, and age-appropriate considerations of assigned patients. Complies with all regulations and standards of regulatory and accrediting bodies.

ESSENTIAL FUNCTIONS The essential functions listed are typical examples of work performed by this position. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

PATIENT AND FAMILY CENTERED CARE: Recognizes the patient (or the patient's designee) as the source of control and full partner in providing compassionate and coordinated care based on respect for the patient's preferences, values, and needs.

§ Manage more complex patient care assignments appropriate to skill level

§ Participate in building consensus and resolving conflict in the context of patient care

§ Able to speak to the patient about advanced care planning, values and end-of- life care

§ Evaluate and consider the implementation of alternative approaches to establishing a healing environment

§ Engage in problem solving to address complex issues regarding the delivery of safer, patient-and family- centered care

EVIDENCE BASED PRACTICE AND RESEARCH: Evaluates and integrates best current evidence with clinical expertise and patient/family preferences and values for delivery of optimal health care and system effectiveness

§ Utilize the EBP process generates clinical questions, searches and evaluates the quality of evidence, considers expert clinical knowledge and patient preferences and values, and applies it to practice

§ Recognize and communicate the need for revision of hospital and departmental policies, procedures, practice guidelines, and /or measures for clinical practice evaluation

Department Name: Pediatric Intermediate Care Unit Employee Name:

Job Title: Pediatric Acute Care Nurse

Reports to (Title): Patient Care Director Supervises (Positions): None

My signature below indicates that I have reviewed the job requirements

and verify that I can perform the essential functions of this position. I

also verify that my supervisor has reviewed the job expectations with me,

and I understand how and when I will be evaluated.

Employee Signature:

Date: My signature below indicates that I have reviewed this job description/evaluation form with the employee and that I have answered all questions concerning the expectations of the position. Supervisor or HR: Date:

Reason for Review (including date):

Hire Date: _________________ 90 Day _______________ Annual Review Date: _______________

SAFETY: Minimizes risk of harm to patients, families, providers and self through system effectiveness and individual performance.

§ Serve as resource person for safety concerns

§ Demonstrate skills in problem solving, conflict resolution, and negotiation

§ Participate appropriately in analyzing errors and designing system improvements

CONTINUOUS QUALITY IMPROVEMENT: Utilizes data and QI methods to identify potential and actual problems and opportunities to provide care that is safe, timely, efficient, effective, and equitable

§ Participate in the design, review, and evaluation of QI data and initiatives at the unit level

§ Integrate QI initiatives into individual plan of care

§ Contribute to efforts to improve the quality of health care

TEAMWORK: Effectively engages in the process of cooperation, coordination, and collaboration in their efforts to provide for safe, quality outcomes for patients within an inter and intra-professional teams, including virtual teams.

§ Assert your own position or perspective, and supports discussions about patient care and the work environment

§ Initiate a plan for self-development as a team member and in partnership with the department leader(s)

§ Apply leadership skills that support collaborative practice and team effectiveness

§ Demonstrate team values that highlight that we care about performance, the success of others and the organization

INFORMATICS: Utilizes appropriate information and technology to communicate, manage knowledge, mitigate error, and support decision making across the continuum.

§ Serve as a resource for other nurses in for how to document and plan nursing care utilizing technology

§ Models’ behaviors that support the appropriate use of clinical systems and technology in providing safe patient care

§ Promote communication technologies that support clinical decision making, error prevention, care coordination and, protection of patient privacy

§ With nursing colleagues, act as a champion for clear, concise, and timely documentation

§ Integrate the use of clinical information systems to coordinate and anticipate care across the continuum

PROFESSIONALISM: Demonstrates a commitment to the nursing profession through life-long learning, adherence to the ANA Code of Ethics for Nurses, participation in a professional organization, and advancing community outreach.

§ Promote identification and discussion of ethical concerns

§ Prepare for certification in a specialty

§ Foster and support the development of others through precepting

§ Identify opportunities for improved processes related to moral and ethical dilemmas

§ Promote the ANA's Code of Ethics for Nurses and professional nursing and organizational standards

§ Actively delivers constructive feedback to peers with the purpose of fostering development and improving performance

LEADERSHIP: Collaborates and applies innovative, evidence-based problem-solving and decision making to promote effective change leadership in support of HCA HealthONE Presbyterian/St. Luke’s and Rocky Mountain Children’s vision.

§ Communicate confidently, adapting one's own style of communicating to meet the needs of the team and situation

§ Identify and embrace the need for change and new approaches to care when supported by evidence

§ Demonstrate appropriate use and allocation of resources

§ Establish oneself as a credible health care provider and resource

§ Identify diverse viewpoints and manages conflict

At HCA HealthONE Presbyterian/St. Luke’s and Rocky Mountain Children’s, we expect our iCARE behavioral standards to be reflected in the way every employee interacts with co-workers, providers, patients, and family members, and others in the community.

§ Integrity – We are honest and do what we say

§ Compassion – We are sympathetic to the needs of others

§ Accountability – We take ownership of how our actions and behaviors impact outcomes

§ Respect – We value others and embrace diversity

§ Excellence – We take personal pride in exceeding expectations

II. Position Requirements:

A. Licensure/Certification/Registration: Current licensure in the State of Colorado as a Registered Nurse or current active multistate Registered Nurse license. Current BLS required. PALS within 6 months of hire.

B. Education: Graduate of an accredited school of nursing; BSN preferred.

C. Experience: At least one year of acute care/specialty nursing is preferred.

D. Special Qualifications: Demonstrates good organizational skills. Provides safe and appropriate care within the Standards of Nursing Practice at HCA HealthONE PSL/RMC. Demonstrates good critical thinking skills. Communicates positively and professionally.

Benefits

HCA HealthONE Rocky Mountain Children's, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

"Nurses play a pivotal role and are the backbone of healthcare delivery. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing."

Sammie Mosier, DHA, MA, BSN, NE-BC

Senior Vice President and Chief Nursing Executive, HCA Healthcare

HCA HealthONE, one of the largest and most comprehensive healthcare systems in the Rocky Mountain region, offers more than 170 care sites in the Denver metro area. Offering services across the continuum of care to meet patients’ total healthcare needs, HCA HealthONE includes seven acute care hospitals, a dedicated flagship pediatric hospital, a rehabilitation hospital, CareNow® urgent care clinics, mental health campuses, imaging and surgery centers, physician practices, home and hospice care, and AirLife Denver, which provides regional critical care air and ground transportation. Among HCA HealthONE’s acute care hospitals is Presbyterian/St. Luke’s (P/SL). P/SL has been meeting the healthcare needs of patients and their families from across the Rocky Mountain region for more than 140 years. Included on the P/SL campus is Rocky Mountain Children’s, a dedicated pediatric hospital, making the campus the only tertiary/quaternary combined pediatric and adult hospital in this region. P/SL is home to an award-winning cancer program including the Colorado Blood Cancer Institute, a solid organ transplant program, and complex orthopedics. Consistently among the Denver Business Journals’ list of top corporate philanthropists in the Denver-metro area, HCA HealthONE was named as one of the most community-minded organizations by The Civic 50 and contributed more than $1 million through cash and in-kind donations last year alone, along with more than $400M in federal, state and local taxes.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

If this opportunity is your next step in your career path, we encourage you to apply for our Registered Nurse Pediatrics Intermediate Care opening. We review all applications. Qualified candidates will be contacted by a member of our team. We are interviewing, apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Not Specified
Registered Nurse (RN) - Hiring Now!
✦ New
🏢 HCA HealthONE Rocky Mountain Children's
$36.50 to $53.25 per hour
Denver, CO 1 day ago
Hourly Wage Estimate: $36.50 - $53.25 / hour
Learn more about the benefits offered for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

As a Registered Nurse Pediatrics Intermediate Care, your voice to influence patient care is valued and empowered at every turn –whether through open, collaborative relationships with your direct manager or more formal opportunities through hospital councils and national nursing initiatives. You'll help shape decisions that elevate both patient outcomes and the future of nursing.

Job Summary and Qualifications

I. Position Summary:

The pediatric acute care nurse practices as a full partner on the health care team and consistently demonstrates safe practice within the organizational professional practice model. Independently provides patient care through the application of the nursing process and accepts accountability for the nursing care of assigned patients. The pediatric acute care nurse demonstrates knowledge within the competency domains of Patient and Family Centered Care, Evidence Based Practice, Safety, Continuous Quality Improvement, Teamwork, Informatics, Professionalism, and Leadership.

The pediatric acute care nurse works closely with the inter-professional health care team to facilitate the coordination of care across the continuum. The nurse focuses on expanding their knowledge and skills necessary to provide individualized care based on physical, psychosocial, cultural, educational, safety, and age-appropriate considerations of assigned patients. Complies with all regulations and standards of regulatory and accrediting bodies.

ESSENTIAL FUNCTIONS The essential functions listed are typical examples of work performed by this position. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

PATIENT AND FAMILY CENTERED CARE: Recognizes the patient (or the patient's designee) as the source of control and full partner in providing compassionate and coordinated care based on respect for the patient's preferences, values, and needs.

§ Manage more complex patient care assignments appropriate to skill level

§ Participate in building consensus and resolving conflict in the context of patient care

§ Able to speak to the patient about advanced care planning, values and end-of- life care

§ Evaluate and consider the implementation of alternative approaches to establishing a healing environment

§ Engage in problem solving to address complex issues regarding the delivery of safer, patient-and family- centered care

EVIDENCE BASED PRACTICE AND RESEARCH: Evaluates and integrates best current evidence with clinical expertise and patient/family preferences and values for delivery of optimal health care and system effectiveness

§ Utilize the EBP process generates clinical questions, searches and evaluates the quality of evidence, considers expert clinical knowledge and patient preferences and values, and applies it to practice

§ Recognize and communicate the need for revision of hospital and departmental policies, procedures, practice guidelines, and /or measures for clinical practice evaluation

Department Name: Pediatric Intermediate Care Unit Employee Name:

Job Title: Pediatric Acute Care Nurse

Reports to (Title): Patient Care Director Supervises (Positions): None

My signature below indicates that I have reviewed the job requirements

and verify that I can perform the essential functions of this position. I

also verify that my supervisor has reviewed the job expectations with me,

and I understand how and when I will be evaluated.

Employee Signature:

Date: My signature below indicates that I have reviewed this job description/evaluation form with the employee and that I have answered all questions concerning the expectations of the position. Supervisor or HR: Date:

Reason for Review (including date):

Hire Date: _________________ 90 Day _______________ Annual Review Date: _______________

SAFETY: Minimizes risk of harm to patients, families, providers and self through system effectiveness and individual performance.

§ Serve as resource person for safety concerns

§ Demonstrate skills in problem solving, conflict resolution, and negotiation

§ Participate appropriately in analyzing errors and designing system improvements

CONTINUOUS QUALITY IMPROVEMENT: Utilizes data and QI methods to identify potential and actual problems and opportunities to provide care that is safe, timely, efficient, effective, and equitable

§ Participate in the design, review, and evaluation of QI data and initiatives at the unit level

§ Integrate QI initiatives into individual plan of care

§ Contribute to efforts to improve the quality of health care

TEAMWORK: Effectively engages in the process of cooperation, coordination, and collaboration in their efforts to provide for safe, quality outcomes for patients within an inter and intra-professional teams, including virtual teams.

§ Assert your own position or perspective, and supports discussions about patient care and the work environment

§ Initiate a plan for self-development as a team member and in partnership with the department leader(s)

§ Apply leadership skills that support collaborative practice and team effectiveness

§ Demonstrate team values that highlight that we care about performance, the success of others and the organization

INFORMATICS: Utilizes appropriate information and technology to communicate, manage knowledge, mitigate error, and support decision making across the continuum.

§ Serve as a resource for other nurses in for how to document and plan nursing care utilizing technology

§ Models’ behaviors that support the appropriate use of clinical systems and technology in providing safe patient care

§ Promote communication technologies that support clinical decision making, error prevention, care coordination and, protection of patient privacy

§ With nursing colleagues, act as a champion for clear, concise, and timely documentation

§ Integrate the use of clinical information systems to coordinate and anticipate care across the continuum

PROFESSIONALISM: Demonstrates a commitment to the nursing profession through life-long learning, adherence to the ANA Code of Ethics for Nurses, participation in a professional organization, and advancing community outreach.

§ Promote identification and discussion of ethical concerns

§ Prepare for certification in a specialty

§ Foster and support the development of others through precepting

§ Identify opportunities for improved processes related to moral and ethical dilemmas

§ Promote the ANA's Code of Ethics for Nurses and professional nursing and organizational standards

§ Actively delivers constructive feedback to peers with the purpose of fostering development and improving performance

LEADERSHIP: Collaborates and applies innovative, evidence-based problem-solving and decision making to promote effective change leadership in support of HCA HealthONE Presbyterian/St. Luke’s and Rocky Mountain Children’s vision.

§ Communicate confidently, adapting one's own style of communicating to meet the needs of the team and situation

§ Identify and embrace the need for change and new approaches to care when supported by evidence

§ Demonstrate appropriate use and allocation of resources

§ Establish oneself as a credible health care provider and resource

§ Identify diverse viewpoints and manages conflict

At HCA HealthONE Presbyterian/St. Luke’s and Rocky Mountain Children’s, we expect our iCARE behavioral standards to be reflected in the way every employee interacts with co-workers, providers, patients, and family members, and others in the community.

§ Integrity – We are honest and do what we say

§ Compassion – We are sympathetic to the needs of others

§ Accountability – We take ownership of how our actions and behaviors impact outcomes

§ Respect – We value others and embrace diversity

§ Excellence – We take personal pride in exceeding expectations

II. Position Requirements:

A. Licensure/Certification/Registration: Current licensure in the State of Colorado as a Registered Nurse or current active multistate Registered Nurse license. Current BLS required. PALS within 6 months of hire.

B. Education: Graduate of an accredited school of nursing; BSN preferred.

C. Experience: At least one year of acute care/specialty nursing is preferred.

D. Special Qualifications: Demonstrates good organizational skills. Provides safe and appropriate care within the Standards of Nursing Practice at HCA HealthONE PSL/RMC. Demonstrates good critical thinking skills. Communicates positively and professionally.

Benefits

HCA HealthONE Rocky Mountain Children's, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

"Nurses play a pivotal role and are the backbone of healthcare delivery. At HCA Healthcare, we are dedicated to ensuring nurses have necessary tools and resources to provide world-class patient care, advocating for the profession and helping to shape the future of nursing."

Sammie Mosier, DHA, MA, BSN, NE-BC

Senior Vice President and Chief Nursing Executive, HCA Healthcare

HCA HealthONE, one of the largest and most comprehensive healthcare systems in the Rocky Mountain region, offers more than 170 care sites in the Denver metro area. Offering services across the continuum of care to meet patients’ total healthcare needs, HCA HealthONE includes seven acute care hospitals, a dedicated flagship pediatric hospital, a rehabilitation hospital, CareNow® urgent care clinics, mental health campuses, imaging and surgery centers, physician practices, home and hospice care, and AirLife Denver, which provides regional critical care air and ground transportation. Among HCA HealthONE’s acute care hospitals is Presbyterian/St. Luke’s (P/SL). P/SL has been meeting the healthcare needs of patients and their families from across the Rocky Mountain region for more than 140 years. Included on the P/SL campus is Rocky Mountain Children’s, a dedicated pediatric hospital, making the campus the only tertiary/quaternary combined pediatric and adult hospital in this region. P/SL is home to an award-winning cancer program including the Colorado Blood Cancer Institute, a solid organ transplant program, and complex orthopedics. Consistently among the Denver Business Journals’ list of top corporate philanthropists in the Denver-metro area, HCA HealthONE was named as one of the most community-minded organizations by The Civic 50 and contributed more than $1 million through cash and in-kind donations last year alone, along with more than $400M in federal, state and local taxes.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

If this opportunity is your next step in your career path, we encourage you to apply for our Registered Nurse Pediatrics Intermediate Care opening. We review all applications. Qualified candidates will be contacted by a member of our team. We are interviewing, apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Not Specified
Requisition Guest Service Representative (Full Time)
Salary not disclosed
Baraboo, WI 2 days ago
Festival Foods Guest Service Representative

Location: Baraboo

Position Type: Full-Time

Company Overview: About Festival Foods

We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests even in our extensive associate benefits and programs.

Job Summary

Join our Festival Foods team as a Full-Time Guest Service Representative. Job Title: Guest Service Representative (GSR) Reports to: Guest Services Manager

Are you passionate about customer service and creating a welcoming environment for guests? Do you thrive in a hospitality setting where every interaction makes a difference? As a Guest Service Representative, you'll play a key role in ensuring a smooth and enjoyable experience. Whether assisting guests at the front guest service desk, answering questions, or leading a team, your ability to provide friendly, efficient service will make a the difference.

Job Description

What You'll Do:

  • Provide Helpful Service: Providing excellent guest service is at the heart of what we do. Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
  • Lead by Example: Reinforce company culture, uphold guest service standards, and guide Guest Service associates (Service Desk, Cashiers, Baggers, and Cart Runners) in daily operations.
  • Utilize Leadership Tools: Include but not limited to ten tile evaluations, Coach's Reminder Card, Cashier Daily, Cashier Reference Information Binders and Guest Service OPPS Manual
  • Oversee Operations: Monitor Guest Service activity, ensure team compliance with procedures, and maintain department cleanliness and functionality.
  • Support: Step in to direct guests, manage checkout lines, and provide timely overrides or assistance to the Guest Service team.
  • Monitor & Adjust: Efficiently manage staff schedules, adjust operations based on business needs, and maintain compliance with labor laws for minor employees.
  • Maintain Staffing Levels: Proactively manage staff coverage by calling in additional team members when needed to cover absences or increased business demand.
  • Enforce Labor Laws: Ensure compliance with minor labor laws by appropriately scheduling minor employees for breaks, lunches, and clock-out times, adhering strictly to legal guidelines.
  • Optimize Scheduling: Adjust daily schedules based on sales, item movement, and guest traffic to ensure productivity remains at 100%.
  • Communicate with Shift Managers: Quickly notify Shift Managers when assistance is required and when handling guest service responsibilities at the checkout lanes.
  • Manage Lane Flow: Open additional checkout lanes as needed to ensure a smooth guest experience during busy periods. Keep a cash drawer readily available for personal use when necessary.
  • Track Attendance: Utilize the GSR Shift Report to effectively communicate and document lateness or absences.
  • Cart Management: Ensure sufficient cart availability by monitoring and managing cart collection and running processes efficiently.
  • Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
  • Support the Team: Other duties as assigned.

What We're Looking For:

To succeed as a Guest Service Representative (GSR), you should have:

  • Strong Leadership: Excellent communication and interpersonal skills, with the ability to manage and inspire a team in a fast-paced environment.
  • Problem-Solving Skills: Proven ability to resolve guest concerns using effective communication and professionalism.
  • Organizational Talent: Capability to juggle multiple priorities and adjust schedules as needed to meet business demands.
  • Teamwork & Training: A commitment to mentoring others and fostering a collaborative team environment.

Physical Demands and Work Environment: The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

  • The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment.
  • Physical ability to stand for extended periods and move/handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above.
  • Ability to work varied hours/days, including nights, weekends, and holidays, as needed.

The Guest Service Representative is a position that is full-time. The work schedule may include mornings, afternoons, evenings, weekends, and holidays within the individual's availability.

Join our team and bring your customer service, hospitality, front desk agent and leadership skills to a fast-paced, rewarding environment where you can make a real impact every day!

Benefits Overview

Why You'll Love It Here:

  • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
  • Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
  • Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
  • Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates \"free\" ownership in the company and an opportunity to share in Festival's growth and success. Associates are given shares based on their years of service and earnings.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.

Address

615 Linn Street

City: Baraboo

State: WI

Postal Code: 53913

permanent
CDL A Truck Driver Texas Regional
Salary not disclosed
Itasca, TX 2 days ago

Heartland Express is an award-winning industry leader for on-time service. We hire the best truck drivers in the industry. Our truck drivers are some of safest, most experienced drivers on the road today. We're looking for drivers to join our fleet to help us service some of the top shippers in America. Join our team and know you're amongst the best the industry has to offer!

Job Details for truck drivers running in the Texas and surrounding states:

* Salary: $50,000 - $68,000 per year - Average is $52,000 per year

* Average Weekly Pay: $1,074 a week (Top Earner made $1,251 per week)

* Average Miles: 2000+ per week

* Home expectations - home weekly

Truck Driver Bonuses include

* Additional $.01 to $.03 per mile Safety Bonus paid quarterly

Benefits of Joining Heartland Express:

* Latest Kenworth, Freightliner & International Tractors

* We buy new and keep it while under warrantee to have better uptime for you to keep rolling.

* We have shops across the country to service your truck

* Our trucks run 68 MPH

* All Dry Van Freight

* 48 State Operating Area

* Drop & Hook

* No Touch Freight

* Paid Orientation/Training

* Detention pay is $20 per hour

* Breakdown Pay

* Newly Remodeled Coast-to-Coast Terminal Facilities

* Clean Driver Facilities -

* Free Showers

* Free Laundry

* TV, Food and much more

* Truck Driver Appreciation events at all our terminals throughout the year with food, prizes, and giveaways, with management and vendors there to get our driver's feedback and show that our driver are who really makes Heartland Express what we are.

* Assigned Driver Manager who will help you and Heartland be a success

Heartland Express is committed to success for our drivers, employees, and customers. We have been around since 1978 as one of the most profitable companies in the industry. We are here for you now and in the future. You will have a place to call home, a family to help you achieve your goals, and a place you can be proud to be a part of.

Apply today to join our team!

Pay Range: 5 per_year, General Benefits: Full Health, Dental, Vision, Life Insurance, Accidental Death and Dismemberment, Long-Term and Short-Term Disability, Hospital Indemnity, and Critical Illness Coverage Care packages with prescription benefits (Single, Employee and Spouse, Employee and Children, Family). Flex Spending accounts. 401(k) with company match, Paid Vacation, Driver Bonuses - Additional $.01 to $.03 per mile Safety Bonus paid quarterly. Paid Orientation/Training

Qualifications:

* Class A CDL

* 12 months of tractor-trailer driving experience

* 21 Years of Age

* Good work history and MVR

* Safety First Attitude, With a Proven Driving Record

LeadFlex Job ID: 523494

External ID: 97880-TX76055

Post Date: 09/15/2025

APPLY NOW CALL (855) 921-1176

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Cell Phone *

Email *

City *

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Not Specified
Activities Manager
Salary not disclosed
Escondido 6 days ago
Hourly Rate: $30.29 Pay Range: $63,000-$66,000 This position is a Non-Exempt Management position and will be paid an hourly rate with overtime paid in accordance with state and federal law.

Driving is required for this position; screening will be required.

JOB SUMMARY Responsible for staffing and training for Activities and Concierge Departments.

Ensures staff is knowledgeable regarding property facilities and daily events.

CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the recreation/health club operations or related professional area.

OR 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES Managing Activities Team Ensures staff is trained on all brand standard operating procedures.

Administers and ensures employee adherence to corporate and local SOPs.

Strives to meet the five goals of the property (e.g., guest satisfaction, profitability, sanitation, job safety, employee satisfaction).

Demonstrates knowledge and proficiency in all safety and emergency procedures.

Demonstrates knowledge and proficiency in the brand's accident prevention policy.

Demonstrates extensive knowledge of resort property, resort staff, and resort services including kitchen, food, beverage and controllable store rooms, golf, tennis, spa and front desk operations.

Fosters teamwork and communication among different departments.

Developing, Coordinating, and Managing Property Events Maintains most up-to-date knowledge of daily events and locations, property facilities and hours of operation, points of interest and directions to points of interest.

Monitors and directs concierge, boats, Kids Klub, and guest experience.

Creates, organizes and implements activities for all age ranges.

Acts as a liaison between resort outlets/activities and guests, including dissemination of accurate information.

Ensures clean, well stocked and organized work areas including concierge, hospitality desk, resort activities desk, information desk, resort activities office and front office storeroom.

Managing Departmental Budgets Manages wages and controllable expenses within budgeted guidelines.

Monitors and controls all expenses with requisition sheets, purchase orders, purchase log, invoices, and C-7s.

Manages the department's budget in the areas of man hours and wages.

Reads and comprehends operating statements and budget worksheets.

Conducting Human Resources Activities Provides constructive coaching and counseling to employees.

Supports the development, training, and mentoring of employees.

Demonstrates knowledge of how and when to impose deadlines and delegate tasks.

Motivates and provides a work environment in which employees are productive.

Listens and responds to employee's needs.

Manages group or interpersonal conflict situations effectively.

Develops and manages hourly employees.

Ensuring Exceptional Customer Service Provides excellent customer service.

Determines guest's needs, and strives to meet these needs.

Handles guest problems and complaints effectively.

#LI-CW1 Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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