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Location: Baraboo
Position Type: Full-Time
Company Overview: About Festival Foods
We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests even in our extensive associate benefits and programs.
Job SummaryJoin our Festival Foods team as a Full-Time Guest Service Representative. Job Title: Guest Service Representative (GSR) Reports to: Guest Services Manager
Are you passionate about customer service and creating a welcoming environment for guests? Do you thrive in a hospitality setting where every interaction makes a difference? As a Guest Service Representative, you'll play a key role in ensuring a smooth and enjoyable experience. Whether assisting guests at the front guest service desk, answering questions, or leading a team, your ability to provide friendly, efficient service will make a the difference.
Job DescriptionWhat You'll Do:
- Provide Helpful Service: Providing excellent guest service is at the heart of what we do. Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
- Lead by Example: Reinforce company culture, uphold guest service standards, and guide Guest Service associates (Service Desk, Cashiers, Baggers, and Cart Runners) in daily operations.
- Utilize Leadership Tools: Include but not limited to ten tile evaluations, Coach's Reminder Card, Cashier Daily, Cashier Reference Information Binders and Guest Service OPPS Manual
- Oversee Operations: Monitor Guest Service activity, ensure team compliance with procedures, and maintain department cleanliness and functionality.
- Support: Step in to direct guests, manage checkout lines, and provide timely overrides or assistance to the Guest Service team.
- Monitor & Adjust: Efficiently manage staff schedules, adjust operations based on business needs, and maintain compliance with labor laws for minor employees.
- Maintain Staffing Levels: Proactively manage staff coverage by calling in additional team members when needed to cover absences or increased business demand.
- Enforce Labor Laws: Ensure compliance with minor labor laws by appropriately scheduling minor employees for breaks, lunches, and clock-out times, adhering strictly to legal guidelines.
- Optimize Scheduling: Adjust daily schedules based on sales, item movement, and guest traffic to ensure productivity remains at 100%.
- Communicate with Shift Managers: Quickly notify Shift Managers when assistance is required and when handling guest service responsibilities at the checkout lanes.
- Manage Lane Flow: Open additional checkout lanes as needed to ensure a smooth guest experience during busy periods. Keep a cash drawer readily available for personal use when necessary.
- Track Attendance: Utilize the GSR Shift Report to effectively communicate and document lateness or absences.
- Cart Management: Ensure sufficient cart availability by monitoring and managing cart collection and running processes efficiently.
- Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
- Support the Team: Other duties as assigned.
What We're Looking For:
To succeed as a Guest Service Representative (GSR), you should have:
- Strong Leadership: Excellent communication and interpersonal skills, with the ability to manage and inspire a team in a fast-paced environment.
- Problem-Solving Skills: Proven ability to resolve guest concerns using effective communication and professionalism.
- Organizational Talent: Capability to juggle multiple priorities and adjust schedules as needed to meet business demands.
- Teamwork & Training: A commitment to mentoring others and fostering a collaborative team environment.
Physical Demands and Work Environment: The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
- The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment.
- Physical ability to stand for extended periods and move/handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above.
- Ability to work varied hours/days, including nights, weekends, and holidays, as needed.
The Guest Service Representative is a position that is full-time. The work schedule may include mornings, afternoons, evenings, weekends, and holidays within the individual's availability.
Join our team and bring your customer service, hospitality, front desk agent and leadership skills to a fast-paced, rewarding environment where you can make a real impact every day!
Benefits OverviewWhy You'll Love It Here:
- Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!
- Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
- Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
- Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
- Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
- Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates \"free\" ownership in the company and an opportunity to share in Festival's growth and success. Associates are given shares based on their years of service and earnings.
At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
Address615 Linn Street
City: Baraboo
State: WI
Postal Code: 53913
At Mango we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women.
We are looking for a Multifunctional Sales Associate Full-Time to join our team, opening in August of 2024!
What would your day to day be like at Mango?
Guarantee the best experience of our customers and contribute to increase the sales of the store.
Responsibilities:
Guarantee the best customer experience within the store providing all the support that customers might need. To achieve this, it will be key to possess good product and fashion knowledge, positive attitude and the will to make customers feel at home.
It will be necessary to be familiar with the sales indicators and focusing on improving them. To accomplish this, Multifunctional Sale Associates will have to focus on all the tools available to foster the omnichannel experience.
They need to ensure that the standards of the shopfloor are spotless: product well replenished and that the store clean, tidy and merchandised in an attractive way in order to maximize sales and offer the experience that our customers deserve. In terms of security standards, either in fitting rooms, stockrooms, shopfloor, or cash desk, they must be adhered to.
Different tools will be provided to cover the tasks mentioned above and it is crucial that these tools are used efficiently and in a respectful and appropriate way.
While working at the cash desk, Multifunctional Sales Associates are expected to process all register transactions in a smooth, efficient, and accurate way to ensure that the last part of the experience in the store is enjoyable and satisfactory for the customer while ensuring that all the policies and procedures are followed strictly.
When working in the stockrooms, Multifunctional Sale Associates are expected to participate in all objectives related with operations of the back areas including: delivery, replenishment, transfers in & out, maintenance of the standards of the stockroom, inventories and keeping the area clean, tidy and organized.
Multifunctional Sales Associates are expected to share their knowledge with new starters providing them with basic training and collaborating on their onboardings. At all times, they will be expected to behave according to the values of Mango.
The wellbeing of all our staff is key, and because of that, it is expected to carry all the above following at all the times our Health and Safety standards.
Requirements:
- Preferred 1+ years prior work experience in a retail sales environment
- Customer service oriented
- Independent work ethic, time management skills
- Self-motivated with a desire to achieve results and excel individually, and as a team
- High energy, enthusiastic, passionate, and upbeat attitude
- Fosters genuine connection through compassion, empathy, integrity and building trusting relationships
- Strong communication skills
- Ability to adapt energy and speed
- Computer skills to operate point of sale system is a plus
What makes us special?
- As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
- Insurance Benefit: You only pay a % of the value!
- 401(K) Pension Plan
- Holidays + Wellness Days
- Vacation Days
- Commuter Benefits
- Bonus and/or Commission paid monthly
- At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
- Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally.
The pay rate for this position at commencement of employment is expected to be $16/hourly; however, base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. The Company reserves the right to modify this pay rate at any time.
You got it?
We like you!
The RN gauges the behavioral health patients' psychiatric state, collaborates with a multi-disciplinary team to support each patients' care plan, monitors adherence to all treatments, administers psychotropic and other mediations, has strong de-escalation skills, maintains patient safety during restraint, hold or seclusion events, conducts education, and helps prepare the patient and family for a safe discharge and therapeutic continuum of care.
Responsibilities and Essential Job Functions Provides thorough, timely and accurate documentation of all pertinent data, therapeutic interventions and patient responses including assessment, care plan, patient goals and interventions according to established standards for the care of the behavioral health care patient.
Coordinate daily behavioral health plan of care.
Evaluating and implementing for comfort and well-being of the patients' s medical, social, and emotional needs in the behavioral health setting.
Provides patient and family education regarding behavioral, psychiatric, and medical needs from time of entry into the health care setting to disposition to next continuum of care.
Safely administers medication in accordance with provider orders, protocols, and policies and monitoring effectiveness with a strong knowledge of the psychotropic drug class.
Collaborate with a multi-disciplinary team regarding care and disposition specific to the patient's behavioral, psychiatric, and medical needs.
Delegates tasks as appropriate to Behavioral Health Technicians and other members of the behavioral, psychiatric, and medical health care teams.
Maintains a safe behavioral health environment.
Maintain a safe behavioral health milieu.
Provide direct therapeutic interaction and participation with behavioral health patients and their families.
Provides patient care based on standards of practice, procedures, and policies of the health system.
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.
Skills and duties may vary dependent upon your department or unit.
Other duties may be assigned as required.
Required Education and Experience Associate Degree Nursing 6 months or greater of RN experience Preferred Education and Experience Bachelor Degree Nursing ADN prepared nurses hired after February 24, 2017; must complete BSN within 5 years of hire Required Licensure and Certification Licensed Registered Nurse (LRN)
- Multi-State
- State Board of Nursing RN license in state of practice Basic Life Support Heartsaver (BLS HS) (Non-Clinical)
- American Heart Association (AHA) or obtained within within 14 days CPR/ AED/ BLS
- Other BLS Preferred Licensure and Certification Upon hire/transfer into role, must become certified in behavior management techniques Knowledge Requirements Knowledge and understanding of physician desk reference guide Computer literate and proficient in various computer programs Knowledge of accreditation standards Time Type: Full time Job Requisition ID: R-12182 Important information for you to know as you apply: The health system is an equal employment opportunity employer.
Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.
See also Diversity, Equity & Inclusion .
The health system provides reasonable accommodations to qualified individuals with disabilities.
If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link .
Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.
Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.
The RN gauges the behavioral health patients' psychiatric state, collaborates with a multi-disciplinary team to support each patients' care plan, monitors adherence to all treatments, administers psychotropic and other mediations, has strong de-escalation skills, maintains patient safety during restraint, hold or seclusion events, conducts education, and helps prepare the patient and family for a safe discharge and therapeutic continuum of care.
Responsibilities and Essential Job Functions Provides thorough, timely and accurate documentation of all pertinent data, therapeutic interventions and patient responses including assessment, care plan, patient goals and interventions according to established standards for the care of the behavioral health care patient.
Coordinate daily behavioral health plan of care.
Evaluating and implementing for comfort and well-being of the patients' s medical, social, and emotional needs in the behavioral health setting.
Provides patient and family education regarding behavioral, psychiatric, and medical needs from time of entry into the health care setting to disposition to next continuum of care.
Safely administers medication in accordance with provider orders, protocols, and policies and monitoring effectiveness with a strong knowledge of the psychotropic drug class.
Collaborate with a multi-disciplinary team regarding care and disposition specific to the patient's behavioral, psychiatric, and medical needs.
Delegates tasks as appropriate to Behavioral Health Technicians and other members of the behavioral, psychiatric, and medical health care teams.
Maintains a safe behavioral health environment.
Maintain a safe behavioral health milieu.
Provide direct therapeutic interaction and participation with behavioral health patients and their families.
Provides patient care based on standards of practice, procedures, and policies of the health system.
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.
Skills and duties may vary dependent upon your department or unit.
Other duties may be assigned as required.
Required Education and Experience Associate Degree Nursing 6 months or greater of RN experience Preferred Education and Experience Bachelor Degree Nursing ADN prepared nurses hired after February 24, 2017; must complete BSN within 5 years of hire Required Licensure and Certification Licensed Registered Nurse (LRN)
- Multi-State
- State Board of Nursing RN license in state of practice Basic Life Support Heartsaver (BLS HS) (Non-Clinical)
- American Heart Association (AHA) or obtained within within 14 days CPR/ AED/ BLS
- Other BLS Preferred Licensure and Certification Upon hire/transfer into role, must become certified in behavior management techniques Knowledge Requirements Knowledge and understanding of physician desk reference guide Computer literate and proficient in various computer programs Knowledge of accreditation standards Time Type: Full time Job Requisition ID: R-12182 Important information for you to know as you apply: The health system is an equal employment opportunity employer.
Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.
See also Diversity, Equity & Inclusion .
The health system provides reasonable accommodations to qualified individuals with disabilities.
If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link .
Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.
Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.
Summary:
Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.
Responsibilities:
Receives and directs phone calls from patients and physician offices
Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria
Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician’s clinical staff, as well as equipment and facilities
Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns
Schedules urgent care appointments as needed and directed by physician
Greets patients for scheduled and/or urgent care appointments and procedures
Confirms and verifies patient demographic and insurance information
Collect co-payments from patients upon arrival when applicable
Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information
Collaborates with insurers to obtain patients’ prior-authorizations for procedures and tests as needed
Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits.
Verifies eligibility for procedures or tests from various health care institutions
Reviews and audits billing discrepancy reports and researches errors for resolution
Maintains accurate and timely records, logs, charges, files, and other related information as required
Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff
Prepares special reports or spreadsheets for physicians as requested
Complies with established departmental policies, procedures and objectives
Complies with all health and safety regulations and requirements
Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors
Performs other duties as required.
Requirements:
~ High School Diploma or GED required
~ Proficient in software and computer systems
~ Knowledgeable of business office terminology / procedures
~ Ability to multi task and work under stressful situation
~ Effective written and verbal communication skills
~1+ year of customer service experience required
~ Experience with medical office terminology preferred
Work Schedule:
5 Days - 8 Hours
Work Type:
Full Time
Summary:
The competent Nurse, in the Medsurg or Telemetry clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, in accordance with patient treatment plans. Continues to develop the ability to cope with and manage contingencies of clinical nursing. Makes appropriate assignments and delegates to other care providers as a means to help manage the clinical situation.
*This is a PREMIUM PAY position.*
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Meets expectations for flexibility of assignment within the ministry.
Proactively provide assignment availability on a regular basis.
Able to be assigned to more than one unit.
Consistent with the ANA Scope and Standards of Practice, provides nursing care utilizing the nursing process, including assessment, diagnosis, planning, intervention and evaluation for assigned patients.
Addresses increasingly complex psychological, emotional, cultural, and social needs of patient and families in accordance with their level of practice.
Using the appropriate protocol, administers medications and treatments; monitors for side-effects and effectiveness of the treatment prescribed.
Documents patient history, symptoms, medication, and care given.
Assess learning needs and provides education to patients, family members and/or care givers; identify issues and resources.
CORE COMPETENCIES
Standard I: Utilizes the Nursing Process
Uses critical thinking skills to assess the basic physical, psychosocial, social, cultural, spiritual, and development needs of patient and families.
Communicates findings to appropriate healthcare team members.
Develops and uses a specific plan of care and modifies it to meet individual patient needs using evidence-based practice.
Implements patient care and therapeutic procedures; monitors and documents progression of treatment and teaching goals.
Evaluates the care and treatment(s) provided to the patient and the patient response to the care and treatment(s).
Performs timely reassessment and documentation.
Must be able to perform unit-specific competencies based on the specific patient care need for the designated unit's patient population.
Standard II. Patient Throughput & Patient Flow Process
Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow.
Utilizes appropriate systems of communication and tools to facilitate the discharge process.
Coaches on tools and techniques for checking, cross checking and validating orders to ensure accuracy.
Standard III. Unit Operations
Plans, directs, and evaluates the overall nursing care and functions in a particular nursing unit during an assigned shift.
Demonstrates good stewardship in proper use and maintenance of equipment and Supplies.
Assesses departmental staffing needs; actively participates in resourcing efforts.
Educates and trains others on the operations, ethics, and regulations within the industry.
Standard IV. Safe Practice/Quality Care/Regulations
Incorporates patient safety practices/guidelines to promote a safe environment resulting in positive patient outcomes.
Demonstrates accountability for nursing research and quality improvement activities.
Provides evidence-based nursing care.
Communicates patient information effectively across the continuum of care.
Educates and trains others on the operations, ethics, and regulations within the industry.
Knowledge of federal, state and local healthcare-related laws and regulations; ability to comply with these in healthcare practices and activities.
TECHNICAL COMPETENCIES
Clinical Policies and Standards
Follows a specific set of standards and associated clinical procedures.
Analyzes policy and standards documentation and ensures organizational compliance.
Provides feedback for improvement of procedures.
Assists in the development and implementation of specific procedures.
Works with control and monitoring mechanisms, tools and techniques.
Health Information Documentation
Shares experiences with maintaining paper and electronic patient documentation.
Walk through the steps and procedures for receiving, validating and updating patient records.
Describes the flow of information between various stations or units.
Discusses the functions, features and document flow of electronic documentation.
Transcribes verbal orders; explains techniques forensuring their accuracy.
Explains health information documentation best practices and their rationale across health care practices.
Medical Equipment
Describes experience with basic medical equipment used in own unit or facility.
Uses standard diagnostic tools and techniques to resolves common equipment problems.
Educates patients about the appropriate use of home medical equipment.
Ensures that all equipment and related supplies are in proper working order prior to use to ensure patient safety.
Inspects, troubleshoots and evaluates incoming equipment.
Medical Order Processing
Shares experiences with processing medical orders for one or more groups of patients or conditions.
Describes functions and features of the system used to enter, validate, update and forward medical orders.
Discusses common errors, their sources and procedures for correcting.
Explains considerations for entering and following standing orders.
Differentiates between standing orders and preprinted orders and considerations for each.
Patient Chart Reading and Interpretation
Describes experiences in reading and interpreting patient charts for patients on unit and under own care.
Reviews patients’ charts for completion and accuracy; identifies and alerts to mistakes or omissions.
Recognizes unexpected readings and alerts nursing or medical staff.
Relates examples of mis-readings or misinterpretations and lessons learned.
Reviews, discusses and validates own interpretation with others.
Patient Safety
Shares experiences with ensuring safety for one or more patient groups or settings.
Explains key features of safety guidelines and procedures for those groups and settings.
Listens and responds to safety inquiries from patients and family members.
Recognizes and addresses physiological and psychological signs of problems.
Describes considerations for patients who can cause to harm to self, versus harm to others.
Utilizes appropriate systems to document misses and near misses, participates in immediate investigating, analysis and reporting in real-time.
Job Requirements:
Education/Skills
~ Bachelor of Science Degree in Nursing, preferred
Experience
~ Minimum of 2 years of combined experience required in Medsurg and Telemetry
~5 years of experience preferred
Licenses, Registrations, or Certifications
BLS required
ACLS required
RN License in the state of employment or compact required
Work Schedule:
MULTIPLE SHIFTS AVAILABLE
Work Type:
Full Time
Provides routine and complex care, in accordance with patient treatment plans.
Continues to develop the ability to cope with and manage contingencies of clinical nursing.
Makes appropriate assignments and delegates to other care providers as a means to help manage the clinical situation.
Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Meets expectations for flexibility of assignment within the ministry.
Proactively provide assignment availability on a regular basis.
Able to be assigned to more than one unit.
Consistent with the ANA Scope and Standards of Practice, provides nursing care utilizing the nursing process, including assessment, diagnosis, planning, intervention and evaluation for assigned patients.
Addresses increasingly complex psychological, emotional, cultural, and social needs of patient and families in accordance with their level of practice.
Using the appropriate protocol, administers medications and treatments; monitors for side-effects and effectiveness of the treatment prescribed.
Documents patient history, symptoms, medication, and care given.
Assess learning needs and provides education to patients, family members and/or care givers; identify issues and resources.
CORE COMPETENCIES Standard I: Utilizes the Nursing Process Uses critical thinking skills to assess the basic physical, psychosocial, social, cultural, spiritual, and development needs of patient and families.
Communicates findings to appropriate healthcare team members.
Develops and uses a specific plan of care and modifies it to meet individual patient needs using evidence-based practice.
Implements patient care and therapeutic procedures; monitors and documents progression of treatment and teaching goals.
Evaluates the care and treatment(s) provided to the patient and the patient response to the care and treatment(s).
Performs timely reassessment and documentation.
Must be able to perform unit-specific competencies based on the specific patient care need for the designated unit's patient population.
Standard II.
Patient Throughput & Patient Flow Process Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow.
Utilizes appropriate systems of communication and tools to facilitate the discharge process.
Coaches on tools and techniques for checking, cross checking and validating orders to ensure accuracy.
Standard III.
Unit Operations Plans, directs, and evaluates the overall nursing care and functions in a particular nursing unit during an assigned shift.
Demonstrates good stewardship in proper use and maintenance of equipment and Supplies.
Assesses departmental staffing needs; actively participates in resourcing efforts.
Educates and trains others on the operations, ethics, and regulations within the industry.
Standard IV.
Safe Practice/Quality Care/Regulations Incorporates patient safety practices/guidelines to promote a safe environment resulting in positive patient outcomes.
Demonstrates accountability for nursing research and quality improvement activities.
Provides evidence-based nursing care.
Communicates patient information effectively across the continuum of care.
Educates and trains others on the operations, ethics, and regulations within the industry.
Knowledge of federal, state and local healthcare-related laws and regulations; ability to comply with these in healthcare practices and activities.
TECHNICAL COMPETENCIES Clinical Policies and Standards Follows a specific set of standards and associated clinical procedures.
Analyzes policy and standards documentation and ensures organizational compliance.
Provides feedback for improvement of procedures.
Assists in the development and implementation of specific procedures.
Works with control and monitoring mechanisms, tools and techniques.
Health Information Documentation Shares experiences with maintaining paper and electronic patient documentation.
Walk through the steps and procedures for receiving, validating and updating patient records.
Describes the flow of information between various stations or units.
Discusses the functions, features and document flow of electronic documentation.
Transcribes verbal orders; explains techniques for ensuring their accuracy.
Explains health information documentation best practices and their rationale across health care practices.
Medical Equipment Describes experience with basic medical equipment used in own unit or facility.
Uses standard diagnostic tools and techniques to resolves common equipment problems.
Educates patients about the appropriate use of home medical equipment.
Ensures that all equipment and related supplies are in proper working order prior to use to ensure patient safety.
Inspects, troubleshoots and evaluates incoming equipment.
Medical Order Processing Shares experiences with processing medical orders for one or more groups of patients or conditions.
Describes functions and features of the system used to enter, validate, update and forward medical orders.
Discusses common errors, their sources and procedures for correcting.
Explains considerations for entering and following standing orders.
Differentiates between standing orders and preprinted orders and considerations for each.
Patient Chart Reading and Interpretation Describes experiences in reading and interpreting patient charts for patients on unit and under own care.
Reviews patients' charts for completion and accuracy; identifies and alerts to mistakes or omissions.
Recognizes unexpected readings and alerts nursing or medical staff.
Relates examples of mis-readings or misinterpretations and lessons learned.
Reviews, discusses and validates own interpretation with others.
Patient Safety Shares experiences with ensuring safety for one or more patient groups or settings.
Explains key features of safety guidelines and procedures for those groups and settings.
Listens and responds to safety inquiries from patients and family members.
Recognizes and addresses physiological and psychological signs of problems.
Describes considerations for patients who can cause to harm to self, versus harm to others.
Utilizes appropriate systems to document misses and near misses, participates in immediate investigating, analysis and reporting in real-time.
Job Requirements: Education/Skills Bachelor of Science Degree in Nursing, preferred Experience Minimum of 2 years of combined experience required in Medsurg and Telemetry 5 years of experience preferred Licenses, Registrations, or Certifications BLS required ACLS required RN License in the state of employment or compact required Work Schedule: 24 HOURS Work Type: Full Time
As a Store Associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service.
Position Type: Full-Time Average Hours: 32-40 hours per week Starting Wage: $20.00 per hour Wage Increases: Year 2 - $20.50 | Year 3 - $21.00 | Year 4 - $21.00 | Year 5 - $22.00
Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation.
Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
Processes customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly
Provide exceptional customer service, assisting customers with their shopping experience
Collaborate with team members and communicate clearly to the store management team
Provide feedback to management on all products, inventory losses, scanning errors, and general issues
Participate in taking store inventory counts according to guidelines and monitoring inventory for accuracy
Adheres to cash policies and procedures to minimize losses
Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
Other duties as assigned
Physical Demands:
Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store
Must be able to perform duties with or without reasonable accommodation
Qualifications:
You must be 18 years of age or older to be employed for this role at ALDI
Ability to provide prompt and courteous customer service
Ability to operate a cash register efficiently and accurately
Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler
Ability to perform general cleaning duties to company standards
Ability to interpret and apply company policies and procedures
Excellent verbal and written communication skills
Ability to work both independently and within a team environment
Ability to stay organized, give attention to detail, follow instructions and multi-task in a professional and efficient manner
Meet any state and local requirements for handling and selling alcoholic beverages
Education and Experience:
High School Diploma or equivalent preferred
Prior work experience in a retail environment preferred
A combination of education and experience providing equivalent knowledge
As a Store Associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service.
Position Type: Full-Time Average Hours: 32-40 hours per week Starting Wage: $17.50 per hour Wage Increases: Year 2 - $18.00 | Year 3 - $18.50 | Year 4 - $18.50 | Year 5 - $19.50
Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation.
Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
Processes customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly
Provide exceptional customer service, assisting customers with their shopping experience
Collaborate with team members and communicate clearly to the store management team
Provide feedback to management on all products, inventory losses, scanning errors, and general issues
Participate in taking store inventory counts according to guidelines and monitoring inventory for accuracy
Adheres to cash policies and procedures to minimize losses
Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
Other duties as assigned
Physical Demands:
Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store
Must be able to perform duties with or without reasonable accommodation
Qualifications:
You must be 18 years of age or older to be employed for this role at ALDI
Ability to provide prompt and courteous customer service
Ability to operate a cash register efficiently and accurately
Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler
Ability to perform general cleaning duties to company standards
Ability to interpret and apply company policies and procedures
Excellent verbal and written communication skills
Ability to work both independently and within a team environment
Ability to stay organized, give attention to detail, follow instructions and multi-task in a professional and efficient manner
Meet any state and local requirements for handling and selling alcoholic beverages
Education and Experience:
High School Diploma or equivalent preferred
Prior work experience in a retail environment preferred
A combination of education and experience providing equivalent knowledge
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The Laboratory Supervisor serves in an administrative role with direct reports, and functions in an exempt pay status.
In conjunction with the Laboratory Director and/or Laboratory Manager, this Job develops and implements new procedures, instrumentation, quality control, and reagent use.
This Job is also responsible for the development and maintenance of policies and procedures that meet the standards of regulatory agencies and implement service quality improvements.
The Laboratory Supervisor ensures all personnel are held accountable through ongoing personnel performance reviews and assists in the orientation and development of personnel competencies for their section(s).
Responsibilities:Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Is responsible for providing day-to-day supervision of high, moderate, and waived complexity test performance by laboratory testing personnel.
Must be accessible to address technical problems via on-site, telephone, or electronic consultation with testing personnel at any time that testing is performed in accordance with policies and procedures established by the laboratory Medical Director.
Ensures compliance with all policies, procedures, and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities such as CLIA, TJC, CAP, AABB, etc.
Plans, organizes and coordinates the work activities of assigned section(s) and shift(s).
Keeps accurate attendance records on all associates; maintains time and attendance records for the department.
Assists the Director/Manager in maintaining the Laboratory budget to include monthly analysis and variance reporting on expense detail.
Assists the Director/Manager in associate performance conversations that drive merit increases.
Develops, implements, and maintains current procedural manuals of all tests performed in the section(s) assigned and updates and reviews manuals biennially or more often as necessary.
Enforces all safety policies and procedures.
Researches, evaluates and implements new and improved procedures, methodologies, instrumentation, and techniques as assigned by the Director/Manager, or Supervisor.
Implements an appropriate section and/or shift-specific Quality Control Program and maintains all applicable Quality Control and Functional Verification records.
Is responsible for monitoring test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained.
Reviews the work done by technologists/technicians working in the section(s) or shift(s) assigned to ensure a minimum of errors and corrective action in the interest of good patient care.
Refers clinical problems to the laboratory director, manager, or supervisor as appropriate.
Assures that all remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications.
Ensures that patient test results are not reported until all corrective actions have been taken and the test system is properly functioning.
Operates, maintains, and troubleshoots all equipment in assigned section(s) to keep in good working order; makes minor repairs andadjustments when necessary; initiates and follows through with Biomedical Engineering/equipment manufacturer for safety checks and repairs; schedules preventive maintenance within the section with Biomedical Engineering, equipment manufacturer, or an outside contractor.
Prepares and submits routine or special administrative and technical reports by due dates as required, requested, or delegated.
Orders and maintains inventories for all necessary supplies and reagents in assigned section(s) to always have an adequate amount on hand.
Trains new technologists and technicians in the assigned section(s) procedures and policies and provides subsequent training in all new or revised procedures and techniques for assigned shift(s) or provides remedial training as necessary.
Responsible for maintaining orientation records on new associates.
Assists the Director/Manager in designing, implementing, collecting, and analyzing data, and reporting all phases of a comprehensive performance improvement program that involves laboratory personnel in Performance Improvement activities.
Prepares and conducts in-service education either formally or informally for assigned section(s) and shift(s).
Provides input on personnel for hire, fire, transfer, interview, disciplinary probation, etc; counsels and documents technical deficiencies.
Performs skills review and competency assessments and maintains appropriate documentation on all technical personnel as delegated by the Laboratory Manager/Director.
Oversees and enforces expectations of personnel in assigned section(s).
Participates in proficiency testing surveys; reviews and evaluates results and maintains copies of survey records in section(s).
Coordinates and attends meetings as required to discuss changes and developments regarding policies, equipment, procedures, staffing, etc.
Utilizes and has a thorough working knowledge of the Laboratory Information System and applications thereof.
Demonstrates competence to perform assigned patient care responsibilities in a manner that meets the population-specific and developmental needs of patients served by the department.
Appropriately adapt assigned patient assessment, treatment, and/or care methods to accommodate the unique physical, psychosocial, cultural, age-specific, and other developmental needs of each patient served.
Processes patient specimens, including collection, handling, and distribution always cognizant of minimal pediatric specimen volumes (when required).
Performs all routine and complicated laboratory procedures in the primary section which assigns age (Pedi) or sex-specific values.
Provides notification and documentation of critical laboratory values obtained.
Calculates, enters, and/or verifies results of laboratory procedures.
Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary for the performance of assigned job duties.
Keeps abreast of Medical Technology, by reading Journals, texts, and technical bulletins; attends workshops and seminars; becomes active in localprofessional associations.
Demonstrates adherence to the CORE values of CHRISTUS Health.
Performs other duties as assigned.
Job Requirements:Education/Skills Bachelor's degree or equivalent education in chemical, physical, biological, clinical laboratory science, or medical technology from a regionally accredited college/university or equivalent years of experience required.
Experience 5 years of experience as a Medical Technologist, Clinical Laboratory Scientist, Medical Laboratory Scientist, or Medical Laboratory Technician required.
5 years of full-time primary experience in the specific section of responsibility required.
Licenses, Registrations, or Certifications Active certification or certification eligibility for MT (ASCP), CLS (ASCP), MLS (ASCP), MT (AMT), CLS (NCA/ASCP), or MT (AAB) required.Work Schedule:5 Days
- 8 Hours Work Type:Full Time
