Flagship Facility Services Locations Jobs in Usa

Are you looking for a leadership role that makes tails wag and pet parents smile? We are seeking a full time Customer Service Supervisor to guide a team of Customer Service Representatives and assist our pet parents and their furry family members!

Company Overview:

Our Pet Resort is part of a larger company called National Veterinary Associates (\"NVA\") that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!

Position Overview:

At our resort, we believe in the mission of \"Pet Lovers Delighting Pet Lovers\" and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate will have at least 1 year of supervisor or equivalent experience that includes the oversight and motivation of staff members, quality assurance of the facility, and an upbeat, positive personality. Animal experience is preferred. We are busiest on the weekends and holiday time frames so you must be available for most of these. We offer a competitive wage based on experience, employee incentives, health and dental insurance, and a fun, fast paced work environment. If you have a love of animals and are a dedicated, high energy employee with management or supervisor experience, we may have the perfect job for you.

A Day in the Life:

You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!

Pet Host Lead Requirements:

• Must be able to handle dogs of all sizes and cats
• Must enjoy working with both people and pets
• Must have the stamina to walk energetic dogs as well as ensure our pet resort looks inviting and clean
• Must have a flexible work schedule where you can work during the week, as well as, many weekends and holiday time frames
• Must be able to follow directions and comply with processes and procedures
• Must have a keen sense of observation when observing the pets
• Must be able to perform physically demanding tasks; lift up to 50 lbs, stand for long periods
• Must have computer knowledge/quick learner
• Must have Leadership/Supervisor experience in a team oriented environment
• Excellent customer service skills, professional
• Organized, detail oriented

Daily Responsibilities:

• Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
• Answer all incoming calls, respond to voicemails and emails.
• Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
• Manage cash, check, and credit card transactions and reporting/reconciling
• Gets to know clients and their pet's names on a regular basis
• Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems.
• Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed.
• Have general knowledge of all services offered at site and be able to provide solutions to the clients' needs.
• Obtain vaccination records from veterinary offices and input into the computer.
• Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
• Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
• Help initiate \"white glove\" treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are \"sold out\".
• Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
• Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
• Notifying manager on duty or ordering when levels of inventory are low in the following areas: retail and cleaning products for lobby areas and office supplies
• Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc.
• Consult with other departments

Work with a team who all exemplify these qualities:

• A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
• Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
• Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
• Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these \"lifetime clients\".
• Must be able to multitask and be very detail oriented. Must be able to start and stop work.
• Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
• Conflict Resolution - Ability to handle conflict with tact and diplomacy
• Good team work and willingness to assist other departments as necessary
• Cheerful, friendly, positive team-oriented attitude
• Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
• Reliable, punctual, and dependable
• Ability to work a flexible schedule, including holidays and weekends
• Ability to take direction well and apply it independently
• Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
• Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently
• Physically able to handle dogs of all sizes and to lift up to 60 lbs.
• Other duties as assigned.

Equal Employment Opportunity

NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor

protected by applicable federal, state or local laws.

• Weekend availability
• Monday to Friday
• Holidays

• Tips

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Paid training
• Employee discount

Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.

Reporting to the District or Branch Manager, the Service Manager will provide support and leadership to the branch and to individual service technicians by providing coaching and training on commercial food equipment, procedures, and techniques as well as customer facing skillsets. The Service Manager will also be required to support and enforce all company policies and guidelines required by Hobart Service and assist the District/Branch Manager in the adherence and tracking of these policies. The Service Manager is accountable for assisting in leading and directing their assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service levels. This position will be responsible for assisting the management and administration in general business operations for their branch, as it relates to Technicians and Customer experience. They will work closely and collaborate with other Branch operation personnel (Dispatch, Parts, Administration) to achieve the highest level of Customer Satisfaction.

Essential Duties and Responsibilities:

• Developing, maintaining, and managing a highly technical field service team
• Support technicians by assisting with installations, preventative maintenance, warranty and post-warranty support, emergency visits, etc.
• Providing coaching and training on products, procedures, service repair techniques, and customer service
• Meeting or exceeding customer satisfaction results
• Talent development
• Increasing employee retention and engagement levels

Responsible for 1 cost center, and 8-15 direct reports. Span of control is between 8-15 employees.

Other responsibilities or special projects not specifically listed may also be assigned.

Supervisory Responsibilities:

This position has direct supervisory responsibilities and carries out these responsibilities in accordance with ITW's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, coaching for performance, and resolving problems.

Qualifications:

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Requirements:

Education and Work Experience: High school diploma or GED with a minimum of 4 years of relevant experience; OR 1-3 Years of relevant experience with a degree of higher learning such as an Associates/Bachelors Degree; AND Previous management experience is required.

Desired Education/Experience:

• Sales Strategy and Customer Development
• Knowledge of an Annual Operating Plan/Long Range Plan
• Experience managing a Profit & Loss statement, cost control, inventory management, customer facing metric management (KPI, etc.)
• Service/product knowledge for commercial food equipment
• Mechanical aptitude

Certificates and Licenses:

Position/Location dependent.

Job Specific Knowledge:

To perform this job successfully, the individual needs to demonstrate knowledge of these areas as they relate to the primary functions of the job.

• Leadership demonstrates strong strategic leadership skills across a team of varied skill sets and exempt/non-exempt status (e.g. coaching, talent development, performance management, discipline, etc.)
• Finance & Accounting Intermediate knowledge of financial drivers of a business (e.g. analysis of financial statements, setting and administering a budget, expense control, pay practices and laws, etc.)
• Sales & Marketing Proven selling and negotiating skills with effective sales ability and persuasiveness and marketing techniques. Demonstrates knowledge in the following skills: client interviewing, sales, cross-selling, consultative sales, proposals preparation, and presentation.
• Customer Service Highly professional demeanor with excellent written and verbal communication skills to positively assist and influence customers.

Technical and Analytical Skills:

• Basic knowledge of/working knowledge of Windows applications and Microsoft Office programs such as Word and Excel.
• Collects and researches data.
• Uses intuition, experience, and data to drive local service priorities.
• Designs workflows and procedures to ensure compliance.

Innovation:

• Displays original thinking and creativity.
• Meets challenges with resourcefulness.
• Generates suggestions for improving business.
• Develops innovative approaches and ideas.

Safety:

• Ability to read and understand safety guidelines of the business.
• Drive a culture of Safety and Wellness within assigned Branch territory.
• Ability to approach job responsibilities with an emphasis on safety, efficiency, and quality.
• Demonstrates a comprehensive knowledge of company products and services.

Time Management and Communication Skills:

• Must be dependable, have good attendance, be punctual, and have a positive attitude.
• Prioritizes regular workload, special tasks, and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame.
• Demonstrated ability to communicate orally with individuals from within and outside the organization.
• Demonstrates crisis/conflict resolution skills.
• Ability to self-motivate and self-direct with little to no supervision.
• Thrives in multi-tasking environment and can adjust priorities quickly.
• Proven experience in Continuous Improvement activities (i.e. 80/20).

Leadership Skills:

• Effective organizational, leadership and presentation skills.
• Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees.
• Makes self-available to staff.
• Provides regular performance feedback.
• Ensures direct reports are meeting assigned metrics through evaluation, coaching, and communication.
• Solicits and applies customer feedback (internal and external).
• Continually works to improve supervisory skills.
• Establishes and maintains effective, collaborative work relationships both internally and externally.
• Effectively recruits candidates and interviews job applicants for open positions, supporting ITW Diversity and Inclusion strategies.
• Represents Hobart Service within their community well.
• Recognize unusual or emergency situations and take appropriate actions.

Physical Demands & Work Environment:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

• Lift up to 75 lbs with or without assistance
• Climb up to 10 ft with an A-frame ladder
• Occasional roof access may be necessary through extension ladders or fixed ladders greater than 20 feet
• Extensive walking 3-5 miles / day
• Extensive driving 5-6 hours/day
• Kneel, squat, bend, push/pull
• Move in different positions to accomplish tasks in various environments including tight and confined spaces
• Operate motor vehicles or heavy equipment
• Operate machinery and/or power tools

Working Conditions:

• Office facility and customer facilities (including commercial kitchens of various types of businesses)
• Exposure to noise, heat, cold, slippery, wet dirty conditions may occur
• Travel requirement up to 50% of time

Hours of Work:

• Normal business hours with occasional/frequent/extended hours as needed
• Flexibility with schedule to meet critical deadlines

Workout Anytime is hiring customer service/team members! We are looking for friendly, hard working individuals to represent the Workout Anytime brand! Customer service/team members generate memberships, perform excellent customer service, and help with cleanliness of the club. A perfect applicant will be outgoing, self motivated, reliable and have a passion for fitness!

• Sell/upsell gym memberships to increase club growth
• Call members and prospective members on a daily basis to increase sales
• Give tours of the club and explain the benefits of joining Workout Anytime
• Perform all basic transactions including enrolling new members, updating member billing info, etc.
• Keep the gym clean for all members
• Build relationships with members by providing excellent customer service
• Consistently look for opportunities to gain new members
• Build a network of contacts through prospecting and referrals

• Must be available to work all shifts (morning, mid-day, evening and weekends)
• Must be able to lift at least 45lbs
• Continuous standing and walking required throughout the shift
• Must be able to bend over and reach overhead to clean equipment, bathrooms and the facility
• Must teach basic exercise classes and equipment orientation classes- training provided
• Must be able to effectively execute tasks on a daily basis with little to no supervision as directed
• Must possess a willingness to learn and take direction from team leaders

• High School Diploma or GED
• Customer Service/Sales experience is preferred
• Working knowledge of fitness or gym facility preferred
• Demonstrated ability of serving in a public setting

Job Type: Part-time

Salary: $12/hour

Experience: Quality Customer Care: 1 year (Preferred) Professional phone etiquette

Education: High school or equivalent (Required)

Shifts: Morning (Required) Mid-Day (Required) Evening (Required) Weekends (Required)

Work Location: Onsite Only

Benefits: No Medical No Dental No Vision

Communication method(s) used: Phone In person Email

• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative
• Goals oriented - nurturing the right mindset to achieve overall health goals

To be the leader in our industry in results-based programming and truly saving and changing lives! To provide the most convenient, first class fitness experience, open every hour of every day, with the best equipment, superior service and cleanliness, in a neighborhood atmosphere where everyone knows your name in a community that cares!

Become the most admired company in the fitness industry, and our Values are based on three principles: \"Think Big, Keep it Simple, and Do it with Integrity.\"

It is with this foundation that we are committed to enhancing the quality of life through fitness and health and we are committed to making an impact!

Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best customer and food service experience in clean, state of the art facilities.

Requirements:

• You must be at least 16 years of age to work in our stores
• Great people skills
• Enjoy a fast paced work environment
• Maintain our in-store food program
• Ability to problem solve challenges and shift priorities quickly
• Desire to help customers
• Maintain a clean and inviting store
• Some weekend and holiday availability is required

Kwik Trip has rated as a Top Workplace several years running, both nationally and in the states that we operate. We live by our mission, treating others how we would like to be treated and we strive to make a difference in people's lives. Our mission drives how we operate as a business as well as how we approach staffing our stores. We are a family owned company and share 40% of pre-tax profits with all their coworkers. Our teams are loaded with fun, ambitious and energetic people that make work enjoyable and brighten the days of our guests.

Kwik Trip is an innovative company that offers a variety of career paths, from Retail Leadership to our Support Center and Production and Distribution Facilities. Many coworkers throughout the company have started as Customer - Food Service Coworkers and have developed the skills to take on new challenges and roles within the company.

Similar positions would be: Customer Service, Food, Cashier, Cook, Server.

Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer.

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

• Greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Utilize info call script at all times to callers that have never been to PF before.
• Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
• Respond to member questions and concerns in a timely and professional manner.
• Conduct beverage or merchandise purchases on the point of sale system.
• Explaining and promoting our unique fitness instruction classes ( ) to our active members and our new members, helping them to keep their workouts new and exciting.
• Exceeding the minimum required daily statistics.
• Ability to assess and assist in emergency medical situations.
• Upholding rules and policies in the facility.

Requirements:

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.

• Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
• Checking members into fitness classes daily using Datatrak systems.
• Creating new memberships and guest accounts for members.
• Uphold integrity and security with member documents and sensitive information at all times.

• Go above and beyond to keep the front desk area and lobby clean and orderly.
• Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
• Regular cleaning of all exercise equipment and tanning beds.
• Regular restroom and wet area cleaning and stocking.
• Completion of daily and weekly cleaning responsibilities.

• Maintain a minimum 70% Black Card acquisition. (Calculated on a monthly basis).
• Maintain a minimum of 55% secondary billing acquisition. (Calculated on a monthly basis).
• Stay up to date on new tasks and current job description and perform them in a timely manner.
• Track Key Performance Indicators such as guest counts, cancels, info calls and BC percentages.
• Manage marketing efforts by ensuring that staff is aware of updates or changes.
• Assist with inventory counts.
• Uphold the positive, energetic, upbeat culture of Planet Fitness.

Mastercard is a global technology company in the payments industry. Mastercard Services is a key differentiator for the company, providing cutting-edge services that help our customers achieve their objectives. Focused on big ideas which are scalable in a fast-paced business environment, we are responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, our services include payments-focused consulting, loyalty and marketing programs, and data-driven analytic platforms.

Mastercard Services comprises of a diverse and dynamic team of experts who enjoy working in a goal-oriented and collaborative culture. As a member of our sales team, you will be on the frontlines - building excitement and generating demand for our unique services - while partnering with solutions experts to achieve the desired end. As part of the team, you will directly contribute to our customers' success stories as well as to Mastercard's positioning as a payments services leader.

Responsible for business development and ongoing account ownership for Mastercard Services within the Financial Institution segment with direct revenue, account ownership and sales responsibilities

Work cooperatively with internal stakeholders, including Client Account Managers, to identify client business needs or gaps

Lead both formal and informal pitches, from storyboarding to face-to-face presentations, delivering concise and persuasive materials tailored to the specific needs and level of the audience

Construct agile sales teams to tailor Services solutions to address identified client needs and gaps

Represent Mastercard to senior level client stakeholders including C-suite executives and continue to support positive client relationship development

Drive coordination within Marketing, Solutions, Delivery and Product teams across all Services business lines to ensure best in class value delivery to clients

Own pricing and margin decisions within approved ranges to successfully close deals

Manage the workflows (Salesforce) to ensure deal management and flow and revenue recognition

Bachelor's Degree or equivalent qualification; MBA or other advanced degree preferred

Experience in developing and fostering customer relationships as a trusted partner, experience with Financial Institutions preferred

Demonstrated analytical and problem-solving skills, including ability to frame opportunities from a customer's perspective

Strong interpersonal, communication, and senior-level client facing skills

Ability to work both independently and collaboratively within a team, effectively influencing and building consensus

Excellent verbal, written and presentation skills along with solid project management credentials

Demonstrated ability to successfully manage and sell to a large client or cluster of clients

National Salary Range (Applies Regardless of Location): $164,000-$262,000

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Come be a part of the transformation happening at Loyola Medicine. New state of the art Regional Clinical Laboratory. The new lab enables greater operational efficiencies, improved turnaround times to support future growth and expansion into emerging technologies and lab testing methodologies.

Hours:

• Full-Time (1.0) FTE
• Evenings; 3:00pm 11:30pm
• Rotating Weekends and Holidays
• Area: Blood Bank
• Location: Maywood, IL

About the role

In this role, the Medical Lab Scientist is responsible for supporting the delivery of patient care by performing laboratory testing that is utilized in the diagnosis, treatment and prevention of disease. This includes waived, moderate and high complexity testing. *Experience with waived, moderate, and high complexity testing in a clinical laboratory setting through education or work experience required*

What you'll do

• Performs all laboratory testing, including the pre-examination phase in accordance with standard operating procedures and accreditation guidelines to support the delivery of patient care.

• Conducts and documents established quality control procedures on analytical tests, equipment, reagents, media, and products; evaluates the results of quality control testing and implements corrective action according to established protocols to ensure the accuracy and quality of patient testing.

Here's what you'll need

Required:

• Bachelor's Degree/OR associate's degree- Medical Laboratory Science Program

• Specific Degree(s): Medical Technology, Medical Technician, Medical Laboratory Science

• Blood Bank experience required

Licensure/Certifications

Preferred:

• Certified Medical Laboratory Scientist (ASCP) or equivalent

• Other: Laboratory certification required (ASCP or HEW)

Perks & Benefits

• Benefits from Day One (Medical and Dental)

• Competitive Shift Differentials 

• Daily Pay NEW

• Career Development

• Tuition Reimbursement

• Participation in the Public Service Loan Forgiveness Program

• 403(b) with Employer Match

• On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)

• Referral Rewards

• Perks Program

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Pay Range: $30.00 – $45.00 per hour 

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. 

Trinity Health Benefits Summary

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Are you an independent contractor ready to grow your business? City Wide is expandingand we're looking for experienced janitorial professionals to join our trusted network of partners.

We bring the clients you focus on delivering great service No more chasing payments we handle billing and collections Proven system designed to help you earn more Ongoing support from a nationally recognized brand

Consistent, reliable work More time doing what you do best A true partnership focused on your success and growth

If you're ready to earn more, grow faster, and build your business with a team that's changing the game in the janitorial industry now's the time. Let's build your future together Apply today and start growing with City Wide!

Principal Duties/Responsibilities:

* Performs mid to expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.

* Identifies and sources parts, supplies and repair items as necessary.

* Independently performs maintenance as per industry standards.

* May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.

* Complies with 5S and housekeeping standards.

* Drives and participates in CI activities - processes, results and cost savings.

* Updates records and reviews CMMS history.

* Troubleshoots and analyzes control systems to resolve software/ hardware and configuration problems.

* Utilizes predictive maintenance technologies to collect equipment performance data.

* Provides assistance to lower level technicians and leadership to small teams. Performs more advanced functions as a part of training and development.

* Completes on-the-job and technical self-study programs for career development.

* Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.

Knowledge, Skills, Abilities, & Behaviors Required:

* High School Graduate or equivalent (GED).

* Associates degree with a Technical focus and 3 years of related experience in general industry; or 5 years of related experience in general industry or successful completion of the ATS Technician Progression Program.

* Understands electrical, mechanical, fluid power and control systems. Can analyze problems and perform repairs.

* Must be able to use basic hand tools and specialized tools as appropriate

* May be required to travel.

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.

Summary:

Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.

Responsibilities:

• Receives and directs phone calls from patients and physician offices
• Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria
• Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician’s clinical staff, as well as equipment and facilities
• Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns
• Schedules urgent care appointments as needed and directed by physician
• Greets patients for scheduled and/or urgent care appointments and procedures
• Confirms and verifies patient demographic and insurance information
• Collect co-payments from patients upon arrival when applicable
• Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information
• Collaborates with insurers to obtain patients’ prior-authorizations for procedures and tests as needed
• Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits.
• Verifies eligibility for procedures or tests from various health care institutions
• Reviews and audits billing discrepancy reports and researches errors for resolution
• Maintains accurate and timely records, logs, charges, files, and other related information as required
• Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff
• Prepares special reports or spreadsheets for physicians as requested
• Complies with established departmental policies, procedures and objectives
• Complies with all health and safety regulations and requirements
• Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors
• Performs other duties as required.

Requirements:

• High School Diploma or GED required
• Proficient in software and computer systems
• Knowledgeable of business office terminology / procedures
• Ability to multi task and work under stressful situation
• Effective written and verbal communication skills
• 1+ year of customer service experience required
• Experience with medical office terminology preferred

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time