Firstsource Advantage Phone Number Jobs in Usa

About the Company

The Intersect Group is partnering with a healthcare services organization that specializes in supporting hospitals and health systems with advanced outpatient imaging operations. The company focuses on improving patient access, streamlining imaging workflows, and delivering reliable technology that supports clinical teams. Backed by strong leadership and long-tenured finance and operations teams, the organization is entering an exciting phase of growth and operational expansion.

About the Role

Core Responsibilities

• Provide Level II operational support for enterprise telecommunications platforms
• Administer and support Zoom Phone
• Administer and support NICE CXone Contact Center
• Manage and support eFax services
• Maintain inventory of DIDs, phone numbers, toll-free numbers, and fax numbers
• Coordinate number porting, provisioning, and decommissioning
• Track and maintain documentation for telecom circuits and services
• Review and reconcile telecom vendor invoices and billing
• Troubleshoot telecom issues related to call routing, IVRs, queues, and phone services
• Work with telecom vendors for support tickets and service requests
• Maintain accurate documentation and telecom inventory records
• Assist with telecom-related projects and deployments

Required Skills

• 3–5 years of experience in telecommunications or unified communications support
• Experience supporting Zoom Phone or similar VoIP platforms
• Familiarity with contact center platforms (NICE CXone preferred)
• Experience with number management, DID inventory, and porting
• Understanding of VoIP, SIP, call routing, and telecom infrastructure
• Experience managing telecom vendor relationships and billing
• Strong troubleshooting and documentation skills

Preferred Skills

• Experience with eFax or enterprise fax solutions
• Experience maintaining telecom inventory systems
• Experience supporting telecom services in a healthcare or enterprise environment

This is a Level Associate / Level II Support / operations role, not a manager or senior telecom engineer.

If you enjoy troubleshooting collaboration technologies and helping teams stay connected through reliable communication tools, we'd love to hear from you. Apply today with your resume and contact information to learn more about this opportunity with The Intersect Group.

Equal Opportunity Statement

The Intersect Group is committed to diversity and inclusivity in the workplace.

Position Summary:

The HOA Phone Representative is responsible for managing incoming and returned phone calls to support the legal assistant team. This role serves as a primary point of contact for clients and other callers, ensuring messages are handled promptly, accurately, and professionally. The position helps maintain efficient communication flow within the firm by returning calls, gathering relevant information, and routing messages to the appropriate legal staff.

Key Responsibilities:

• Return phone calls on behalf of legal assistants in a timely and professional manner.
• Answer incoming calls and take detailed, accurate messages for attorneys and legal assistants.
• Gather necessary information from callers, including case details, contact information, and the purpose of the call.
• Document call notes and messages clearly within the firm's case management or communication system.
• Route urgent calls to the appropriate team member when necessary.
• Follow established scripts or guidelines when communicating with clients.
• Maintain professionalism, confidentiality, and discretion when handling sensitive client information.
• Assist with managing call logs and tracking follow-ups to ensure calls are addressed.
• Communicate effectively with legal assistants regarding client updates or urgent matters.
• Provide general administrative support related to client communications as needed.

Qualifications:

• Previous experience in a receptionist, call center, customer service, or administrative role preferred.
• Strong verbal communication and active listening skills.
• Excellent attention to detail when documenting messages and call notes.
• Ability to remain calm, professional, and courteous when speaking with clients.
• Strong organizational and time management skills.
• Basic computer proficiency and ability to work within case management or CRM systems.
• Ability to maintain strict confidentiality.

Preferred Qualifications:

• Experience working in a legal office or professional services environment.
• Familiarity with legal terminology and law firm workflows.

Key Skills:

• Professional phone etiquette
• Client service mindset
• Clear documentation and note-taking
• Multitasking and prioritization
• Team collaboration

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include: 100% full coverage of healthcare for you and your eligible dependents Tuition paid upfront at network schools Free lunch Free parking Free theme park admission and much more! Operators are responsible for providing the Guest's first experience with the Spirit of Aulani while answering phones and assisting Guests with pre-arrival needs.

After their arrival, operators continue to provide great service as they assist our Guests in-house with questions and ensure their needs are met and exceeded.

Operators also assist cast members and non guests with any questions or request.

Responsibilities : Responsible for constant communication with Guests/Cast Members via a phone station Must maintain a pleasant, engaging and positive demeanor while answering phone inquiries ("a smile in your voice") Answer phones, dispatch guest calls, cast member and assist with any questions or special requests.

Previous computer experience- requires use of internet and other application systems High guest service expectations, initiative and ability to hold a conversation with a Guest Must remain calm in highly stressful situations and be knowledgeable of emergency procedures Requires high attention to detail and exceptional listening skills Must have schedule flexibility Must be knowledgeable about Resort offerings, Hawaiian islands knowledge and surrounding area knowledge May also be cross utilized with the following roles, including, but not limited to: Front Desk and Arrival Staff Agent – Check in/out process, greeting/welcoming arriving guests, assist guest with questions regarding their room, folio activity or hotel reservation Concierge Agent
- assist Guests with questions, directions, event schedules, dining reservations, hotel registration, and other services regarding hotels Basic Qualifications : Must have Graveyard availability Previous cash handling experience Previous computer experience Ability to perform in a fast-paced and sometimes stressful working environment Ability to multi task Ability to confidently utilize service recovery methods Enthusiastic about interacting and helping guests Receptive to special requests Willing to follow instructions and take direction Availability Requirements: Training Availability: 7-8 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training Additional Planned time off (vacations or non-paid time off) may not be available until the New Year.

Preferred Qualifications: Knowledge of Japanese language is highly preferred Knowledge of Hawaiian language preferred Previous work experience in a Hotel/Front Desk environment Previous experience in a high volume, fast paced office type environment Previous Leadership experience Additional Information : SCHEDULE AVAILABILTY Full Time
- Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.

SUBMITTING YOUR APPLICATION After clicking "Apply for this job" below, the employment application will open in a new window.

Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page.

The pay rate for this role in Hawaii is $35.84 per hour.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered.

To learn more about our benefits visit:

This listing is to gather a pool of candidates for our next opportunity. We do not have a current opening, but applicants will receive an opportunity to come in for an open house and meet the team and be shortlisted for our next available opening.

NO PHONE CALLS, PLEASE.

Summary of Position:

The Patient Ambassador is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a high level of attention to detail and organization in a fast-paced environment.

Essential Job Function:

• Be the front-facing patient liaison for the practice
• Schedule, authorize and send pertinent medical records/orders for appointments
• Handle a high quantity of patient phone calls
• Maintain a positive and friendly attitude and deliver excellent customer service to patients
• Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness
• Be receptive to training and coaching on best practices
• Maintain an organized working space
• Coordinate with other team members and doctors as needed for scheduling issues or questions
• Other duties as required as they relate to the position

Knowledge, Skills and Abilities:

• Understanding of best practices in the industry as it relates to schedule coordination and patient intake
• Excellent customer service experience
• Have excellent written and oral communication skills
• Compassion and high level of service for our patients, parents, and staff
• Integrity, always doing the right thing
• Dependable, reliable to be at work when scheduled
• Attention to detail
• Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
• Professional manner and appearance at all times
• Computer skills: Microsoft office and Web Browser
• Telephone skills: Proper telephone etiquette and information gathering skills

Education and Experience:

• High-School Diploma Required
• 1-3 Years Relative Experience

Key Benefits:

In addition to your hourly rate, we offer a competitive benefits package that includes monthly bonus opportunities, Medical/Rx, Dental, and Vision coverage, a retirement plan (401-k) with a percentage match, flexible spending accounts, health savings accounts, an employee assistance program, and several other benefit options.

Benefit-eligible new hires can enroll in coverage that is effective on their first day of employment. Further details on the benefits program are available upon request.

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

To work #bettertogether, we operate with a hybrid working model. For those near a hub location, we gather in our office locations three days a week (Tuesday, Wednesday, Thursday). For the remaining days, we work from home.

The Phone Survey Representative will conduct healthcare telephone surveys including reading scripts verbatim, accurately coding responses, and entering and rating verbatim comments. This individual will also assist with other data entry projects as needed.

Duties & Responsibilities:

Conduct healthcare telephone surveys including reading scripts verbatim, accurately coding responses, and entering and rating verbatim comments.

Qualifications:

• Personable, with a good phone presence.
• Strong attention to detail and accuracy are a must for these positions.
• Able to speak and read Spanish - Bilingual positions only

Education:

High School Diploma or equivalent GED.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected hourly rate for a Non-Bilingual role is $17.20 p/h and $18.20 p/h for a Bilingual role.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

POSITION SUMMARY/RESPONSIBILITIES Care Coordinator will be instrumental in assisting the department and clinicians in the Ambulatory setting by gathering information, coordinating utilization efforts, and reviewing HCC quality indicators, and RAF scores to eligible Medicare Advantage beneficiary.

Will monitor opportunities within the Medicare managed group to enhance financial outcomes.

Will coordinate the transition of care and the interdisciplinary treatment for Medicare managed patients across the healthcare continuum.

Facilitates the delivery of services, evaluates effectiveness, tracks outcomes and functions as the patient advocate to identify and communicate health care needs.

Works collaboratively with clinical staff, clinic leadership, and outside agencies in an effort to improve patient outcomes, compliance, and decrease complications.

EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred.

Three years recent, full time hospital experience preferred.

Work experience in case management, utilization review, or hospital quality assurance experience is preferred.

LICENSURE/CERTIFICATION Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required.

National certification in related field is desirable.

Case Manager Certification (CCM, CPHQ, or ANCC) or Certified Diabetes Nurse Educator certification is highly desirable.

Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.

We are located in Clearwater, FL.

4908 Creekside Drive, Suite A, Clearwater, FL 33760

NOT a remote/work-at-home position

SELLING CAREER IN THE WORLD OF SPORTS

The Job at a Glance: As a part of our esteemed business-to-business inside sales team, you will play a pivotal role in marketing a one-of-a-kind advertising opportunity to companies across the nation. Imagine being at the forefront of connecting brands with the thrilling world of professional and collegiate sports. Our portfolio boasts collaborations with premier sports leagues and teams, including the NFL, MLB, NBA, NHL, NASCAR, PGA, Professional Tennis, and an array of major Colleges and Universities.

Compensation Package That Rewards Excellence: At our company, we believe in recognizing and rewarding the dedication and performance of our exceptional team members. We are committed to fostering a professional environment where your efforts are not only appreciated but also appropriately compensated. Our competitive compensation and benefits package is designed to reflect your accomplishments.

Base Salary and Performance-Based Incentives: As a valued member of our team, you can expect a salary of $50,000 per year, based on sales made, providing you with a stable foundation. However, we understand that exceptional performance deserves exceptional rewards. That's why we offer additional commissions based on the sales you generate, allowing you to significantly augment your earnings.

Comprehensive Employee Benefits: We care about the well-being of our team members and their families. To ensure you have peace of mind and access to quality healthcare, we provide the following comprehensive benefits:

Employer-Contributed Medical Premiums: Enjoy the peace of mind that comes with employer-contributed medical premiums for both you and your dependents. We prioritize your health and that of your loved ones.

Health Savings Account (HSA): Take advantage of our Health Savings Account, which empowers you to manage your healthcare expenses efficiently. It's a valuable tool for your financial well-being.

Paid Time Off (PTO): We recognize the importance of work-life balance. To support this, we offer paid time off, allowing you to recharge, relax, and spend quality time with family and friends.

Benefits:

• 401(k)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off

Qualifications:

• Self motivated: Demonstrate a goal-oriented mindset and understand that hard work is the key to financial success. Our ideal candidate is driven to achieve targets and strives for excellence in every task.
• Hard Worker: We're looking for individuals who aren't afraid to put in the effort. Success in our dynamic sales environment requires a strong work ethic, determination, and the ability to push through challenges.
• Phone-Based Stamina: Since our business relies heavily on phone interactions, we're seeking individuals with the stamina to spend the majority of the day on the phone cold-calling. You'll be reaching out to a multitude of prospects, and your ability to maintain enthusiasm and professionalism throughout is crucial.
• Prospecting Prowess: Understand that not every call results in a sale. We're looking for individuals who grasp the reality that sales is a numbers game. Your resilience and commitment to reaching as many prospects as possible will be the key to your success.
• Hunter Mentality: We're looking for hunters—individuals who are driven by the thrill of pursuing new business opportunities. The ability to be proactive, persistent, and motivated to seek out leads independently is a defining characteristic of our top performers. It will be your responsibility to unearth the best contacts, their phone numbers and email addresses. We will support you with tools to help you find this information.
• Outgoing, Sociable, and Fun: Take pride in your ability to strike up conversations with ease. As an Inside Advertising Sales Representative, building relationships is crucial. Your outgoing and sociable nature will be your greatest asset in connecting with potential clients.
• Adaptable to a Fast-Paced Environment: Thrive in a fast-paced work environment and possess the ability to adapt quickly to changes. The world of sales is dynamic, and we need individuals who can navigate challenges with a positive attitude and resilience.

Minimum Requirements:

• Comfortable with Phone-Based Business: Our Inside Advertising Sales Representatives primarily conduct business over the phone. A comfort and proficiency in engaging clients through telephone conversations is essential.
• Results-Driven Mindset: Understand that success in this role is directly tied to your ability to not only pursue leads but to convert them into meaningful business relationships. A results-driven mindset is essential.
• No Prior Sales Experience Necessary: While prior sales experience is a plus, it is not a requirement. We are looking for individuals with a strong and innate desire to work in the sales industry. If you're passionate about sales and eager to learn, we want to hear from you.

Perks That Make Us Stand Out:

At our company, we believe in rewarding hard work and creating an environment where our team members thrive. Here are some exciting perks that come with being a part of our dynamic team:

• Awesome Incentives: Enjoy incredible incentives for both the sales you make and the referrals you bring in. Your dedication and success will be recognized and rewarded in ways that go beyond just a paycheck.
• Uncapped Commissions: Say goodbye to earning limits! With uncapped commissions, your earning potential is limitless. The more you achieve, the more you earn. It's a direct reflection of your hard work and success.
• Work/Life Balance: We understand the importance of a healthy work/life balance. This isn't a "take your work home" type of job. We value your time outside of work and believe that a well-balanced life contributes to your overall success and happiness.
• Casual Dress Code: Say goodbye to stuffy suits and ties! Our workplace embraces a casual dress code. Whether it's jeans and a t-shirt or your favorite comfy attire, we want you to feel relaxed and at your best while making a significant impact.

First-Year Earning Expectations:

Embark on a rewarding career with National Event Publications and unlock your earning potential. You can anticipate earning between $50,000 to $100,000 in your first year. Your work ethic, intelligence, and creativity will be key factors in determining the extent of your success. For those with B2B sales experience and a strong work ethic, first-year earnings can surpass $100,000. Our seasoned top performers, with 5+ years on the job, are achieving impressive annual earnings exceeding $250,000. Anyone can excel in this role, provided you're motivated, not afraid of hard work, and possess the skills to close deals.

Why National Event Publications (NEP)?

Joining us as a Director, Key Account Sales means stepping into an entrepreneurial role. Our salespeople view their position as akin to business ownership, seeking to maximize returns on their personal investment. At NEP, we value creative thinkers who take direct action to get the job done. Our work environment encourages innovation, and your ability to leverage creativity will be pivotal in achieving success.

Qualifications and Inclusivity:

National Event Publications welcomes individuals from all walks of life. Whether you're a recent college graduate with any degree or someone with extensive experience, we encourage applicants of all ages and backgrounds. We believe in the diversity of thought and experience that each team member brings to the table.

Equal Opportunity Employer:

At NEP, we are proud to be an equal opportunity employer. All applicants will be considered for employment without regard to age, color, disability status, gender identity, national origin, race, religion, sexual orientation, veteran status, or any other classification protected by federal, state, or local law. We believe in creating a workplace where everyone has an equal opportunity to succeed, and we celebrate the unique qualities that each team member brings to our dynamic organization. Join us at NEP and be a part of a team that values diversity, innovation, and success for all.

Attention customer service experts with a passion for team-centric care coordination in an outpatient setting. We need your caring and compassionate expertise to continue providing our patients with top-notch quality care.

The Patient Services Representative is responsible for providing efficient, effective, quality customer service through a variety of duties, including, but not limited to, patient check-in, registration, scheduling, exam preparation, outbound calling, and some referral management. They comply with established company policies and procedures, HIPAA Privacy Rules, and the University of Colorado School of Medicine Confidentiality Policy. The Patient Services Representative ensures clear and timely communication, including patient appointment status, to clinical department(s).

Key Responsibilities:

• Acknowledges and welcomes patients and visitors; sets the tone for a positive experience
• Checks patients in and out for appointments, schedules follow-up appointments at the time of discharge
• Verifies patient and insurance information, while accurately documenting necessary modifications into the Electronic Health Record (EPIC)
• Answers multiple phone lines to fulfill patient needs over the phone
• Monitors provider schedules daily to ensure that all open appointment slots are filled on the same day and schedules are free of roadblocks
• Reviews the Daily Appointment Report three to five days in advance for patient appointments to ensure referral accuracy
• Collects patient copays and balances the drawer daily

Work Location: Onsite this role is expected to work onsite and is located in Lone Tree, CO.

Why Join Us: Community Practice Medicine, housed within the School of Medicine at the University of Colorado, is seeking trained medical professionals to join our growing team. With clinics spanning from Longmont to Castle Rock, we offer a wide variety of opportunities. Specialty areas include but are not limited to: Orthopedics, Vascular Surgery, OBGYN, Internal Medicine, Urology, Psychiatry, and many more!

The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers, and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care.

Why work for the University? We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package, including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced-rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Minimum Qualifications:

• Patient Services Representative I: High school diploma or GED, 1+ years of patient/client-facing experience
• Patient Services Representative II: High school diploma or GED, 2+ years of patient/client-facing experience

Conditions of Employment:

• Current Basic Life Support (BLS) for Healthcare Providers issued by the American Heart Association or the American Red Cross healthcare provider level CPR certification, or certification within 90 days of hire
• Complies with applicable University of Colorado School of Medicine, Community Practice mandatory education and training
• Maintains all required licensure and certifications for the position
• Must be able to work in person
• Must be able to travel to alternate locations as assigned

Preferred Qualifications (All Ranks): College graduate, Medical office experience, EPIC experience, MS Office experience, Bilingual, Spanish-speaking

Knowledge, Skills, and Abilities: Strong organizational and personal skills; must have strong work ethic, Strong communication skills, both written and verbal, Ability to maintain a positive attitude with clients, employees, and management, Ability to work quickly individually and as part of a team, Ability to read, analyze, and interpret policies, documents, and regulations, Must be detail-oriented and maintain excellent organizational skills, Must be tech savvy (ability to understand, apply, and benefit from technology

How to Apply: For full consideration, please submit the following document(s): A letter of interest describing relevant job experiences as they relate to the listed job qualifications and interest in the position, Curriculum vitae / Resume, Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Screening of Applications Begins: Immediately and continues until the position is filled. For best consideration, apply within one month of the posting date.

Anticipated Pay Range: The starting salary range (or hiring range) for this position has been established as:

• Patient Services Representative I: $40,000 to $46,720
• Patient Services Representative II: $43,700 to $51,042

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting and will be prorated per FTE. This position is eligible for overtime compensation. Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Equal Employment Opportunity Statement: The University of Colorado (CU) is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing non-discrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement: The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at

Background Check Statement: The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement: CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine-preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety-sensitive job duties, you must enroll in the occupational health medical surveillance program.

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

This position is based in the Firm's global operations center in Brandon, FL (Tampa Bay area).

General Description: We are seeking a motivated and experienced recruiter to join our team. This is an exciting opportunity in the human resources department of an Am Law 30 firm. As a Human Resources Recruiter, you will play a crucial role in attracting and selecting top talent. This role requires exceptional communication and interpersonal skills, attention to detail, a willingness to learn, a professional demeanor, and the capacity to work effectively in a fast-paced setting.

This position reports to the Senior Manager of HR Recruiting, offering the opportunity to collaborate closely with firmwide leadership, including managers, directors, C-level executives, and attorneys, to understand their specific needs and develop effective recruitment strategies that meet those requirements. This position offers flexibility to work from home and in the office. Periodic in-office attendance is necessary for conducting interviews, team meetings, events, and training opportunities. The role is based in the Firm's operations center in Brandon, Florida (Tampa Bay area).

Key Responsibilities Include:

• Manage the full cycle recruitment process, including job postings, sourcing, screening, interviewing, and selecting candidates.
• Collaborate with hiring teams across business services and legal support staff departments to develop and implement effective recruitment strategies to attract and hire top talent.
• Develop an in-depth understanding of the specific needs and preferences to find successful candidates with the necessary skills and qualifications.
• Actively manage job requisitions and candidates in Workday.
• Utilize various recruitment channels, including job boards, social media, and professional networks.
• Build and maintain a strong network of potential candidates for current and future job opportunities.
• Conduct thorough phone, video, and in-person interviews to assess candidate skills, experience, and culture fit.
• Coordinate and schedule interviews with candidates and hiring teams.
• Extend job offers and negotiate employment terms.
• Ensure a positive candidate experience throughout the recruitment process.
• Manage third-party recruiter contracts, relationships, and activity.
• Provide guidance and support to hiring teams throughout the recruitment process.
• Stay updated with current recruitment trends and best practices to continuously improve recruitment and hiring processes.
• Work on special projects as requested.

Qualifications:

• 5+ years of recruitment experience, preferably in a law firm or corporate environment.
• Understanding and familiarity with the legal industry and assigned markets.
• Experience with applicant tracking systems, particularly Workday, is a plus.
• Proficient in Microsoft Office and LinkedIn Recruiter.
• Excellent oral and written communication skills.
• Ability to effectively evaluate a candidate's qualifications and cultural fit.
• Highly organized and detail-oriented.
• Ability to manage relationships with hiring managers, applicants, colleagues outside search firms, and university administrators.
• Strong knowledge of employment laws and regulations.
• Ability to perform and work effectively in a fast-paced environment.
• Ability to work well under pressure and maintain a positive attitude.
• Sound judgment and discretion.
• Ability to work independently and as a team member.

Minimum Education:

• Bachelor's degree in human resources management, business administration, communication, or related field required.

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.

Below is a list of just some of the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.

Benefits may vary by position and office. Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law. Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit the Legal Information Portal for Holland & Knight LLP's privacy policies.