First Light Casino Jobs in Usa

• Is responsible for developing relationships and keeping ties and communication with targeted guests through personal contact (i.e., phone, mail, e-mail, in person, etc.).
• Uses discretionary authority to arrange accommodations and amenities (i.e., shows, hotel, restaurant and transportation).
• Manages, handles and resolves player problems.
• Is responsible for maintaining goodwill with all guests.
• Ensures guests are aware of events, promotions and entertainment and responds guests accordingly.
• Provides complimentary according to established guidelines and sound business practices.
• Complies with state and local regulatory requirements.
• Builds relationships with target players using contact strategy through a variety of on property, inbound and outbound channels (i.e., phone, mail, e-mail, etc.)
• Leverages property amenities/programs to targeted players.
• Utilizes the casino computer systems for the purpose of tracking complimentary items to qualified guests based on comping guidelines.
• Collaborates with work-group and all support departments to ensure player satisfaction.
• Communicates all relevant information to co-workers and management to maintain consistency and avoid potential problems.
• Works with team members to achieve common goals.
• Maintains high standards of courtesy, professionalism and discretion in all communications to, about, or with customers including their arrangements and finances.
• Maintains confidentially of all players accounts.
• Maintains security and confidentiality of files record and lists.
• Incumbent is not permitted to accept gratuities.
  
  

• Specific experience with the below highly preferred:
  • Sales Excellence: Leveraging sales techniques to maximize performance.
  • Passion for Service: Internally motivated to graciously serve, delight and build player loyalty.
  • Drive: Harnessing energy and passion to excel.
  • Customer / Commercial / Market Awareness: Anticipating and listening to customer needs / looking outside our world.
  • Influence: Engaging others to succeed.
  • Professional Excellence: Applied functional / business knowledge; professionalism, composure, effectiveness.
• One to three years experience casino/hotel, customer service, host, or telemarketing experience required.
• College degree or equivalent experience preferred but not required.
• Ability to think independently in making decisions to maximize customer service experience and program profitability.
• Ability to effectively manage time and perform multiple tasks simultaneously.
• Must have a systematic and process oriented mindset to ensure seamless end-to-end customer experiences.
• Excellent interpersonal skills required.
• Must have excellent oral and written communication skills.
• Must be able to listen and respond to visual and aural cues.
• Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
• Must be at least 21 years of age.
  
  

Come join Team Atlantis! The Casino Shift Manager is the Acting General Manager on Duty and is responsible for performing numerous daily tasks and routines that ensure quality service is provided to all guests. During each shift, the Casino Shift Manager will visit each operational area and converse with guests and Team Members to promote and facilitate the highest guest service attainable by identifying and correcting daily operational deficiencies.

• Constantly review staffing needs and recommend increase/decrease in staffing levels to coincide with business demands.

• Identify signage problems and notifying proper departments to correct.

• Assist in resolving Team Member issues, responsible for motivating Team Members to ensure they are providing quality service.

• Assist Managers and Supervisors to ensure that the operation is being managed in accordance with company standards.

• Maintain an active presence on the casino floor at all times.

• Works hand in hand with security to ensure the safety of guests and Team Members.

• Actively promotes Atlantis tournaments, promotions and events.

• Resolves guest complaints and assists with guest incidents.

• Provides regular communication with all levels of management with recommendations on improving effectiveness of operations.

• Performs other incidental and related duties as required and assigned.

While performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

• State of Nevada Gaming License Required.

• Nevada Alcohol Awareness Card Required.

• Strong interpersonal and communication skills.

• Excellent analytical, organizational, and administrative skills.

• Working knowledge of resort and hospitality operations including casino games, hotel and restaurants.

• Proficient computer skills.

• Minimum 3 years management experience in a Table Games and Casino operations.

• Able to remain calm under work pressure.

• Must adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors.

• Circulate throughout assigned work station on a continuous basis, greeting guests in a friendly manner, taking beverage orders, and delivering beverages.
• Carry and balance full tray of beverages.
• Receive and understand beverage orders; relay drink orders to bartenders.
• Compute charges for orders and accept payment for same; maintain an accurate bank at all times.
• Provide complimentary beverages in accordance with company policy.
  
  

• Must be at least 21 years of age.
• Six (6) months of related experience preferred.
• Must have excellent customer service skills.
• Must be able to walk for duration of shift.
• Must be able to carry and balance trays weighing up to 10 pounds.
• Must be able to obtain/maintain any necessary licenses and/or certifications.
  
  

DMF Lighting is a fast-growing leader in the lighting industry, always hard at work engineering what comes next. We have an exciting opportunity for a Lighting Design Project Coordinator.

• Pay range is $55,000 to $80,000 annually (based on skills/knowledge/experience)
• Location: onsite in Carson, CA

The Project Coordinator will collaborate closely with our design team, dealers, and representatives to intake new projects, conduct scope calls to establish project parameters, and work alongside account managers to facilitate invoices. They must possess the capability to read and understand construction sets to evaluate if all essential information for initiating the project has been received. Additionally, they will monitor project status, maintain project log and coordinate with multiple disciplines to acquire the necessary documentation.

Primary Job Responsibilities:

· Initial project intake and processing

· Effectively review documentation and assess missing information needed for design services

· Communicate with clients, designers and sales teams on additional information needed to complete projects in a timely manner

· Communicate with clients on project deadlines and give updates on progress

· Update and maintain team calendar and project coordination board

· Would conduct initial calls to clarify project scope, services required, product needs and client specific direction.

· Produce clear documentation that summarizes initial call information to communicate to design team for successful deliverables that satisfies clients requirements

· Collaborate with account managers to provide quotations

· Display a commitment to quality by following required procedures and practices; take all appropriate measures to ensure quality

· Work with assigned outside sales managers to track the status of projects in the pipeline and to maintain customer satisfaction with project deliverables and processes.

· Identify and assess customers’ needs to achieve satisfaction

· Self-motivated individual with ability to complete tasks in a timely manner

Primary Job Requirements:

· 3-5 years of project management or experience in related fields such as interior design, architecture, or lighting design.

· Demonstrated knowledge of design sets (plans, elevations, sections etc.)

· Successful history of written and verbal customer communication skills

· Demonstrated proficiency in administrative and documentation procedures

· Proficient with Microsoft Office Suite of products (Outlook, Word, Excel, PowerPoint)

· Proficient with AutoCAD not required but would be a plus

· Must have the ability to manage multiple and shifting priorities in a fast-paced and constantly changing environment

· Must have a high degree of initiative and the ability to manage multiple tasks, work under pressure, and meet deadlines as required

Educational Requirements: High School Diploma. Bachelor’s degree in interior design, Architecture or Architectural Engineering

Program Proficiencies: Microsoft suite, Bluebeam Revu, AutoCAD (a plus), Outlook

Company Description

DMF Lighting designs and builds industry-leading LED downlighting that sets the standard for flexibility, performance, and quality. Founded over 30 years ago, DMF has grown into a leader in the lighting industry, driven by a passion for innovation and customer service.

Our in-house engineers constantly push the boundaries of lighting, delivering products that combine exceptional performance with beautiful design. At DMF, we believe in a collaborative, forward-thinking culture that empowers our team to bring creative ideas to life and make a lasting impact. If you’re looking for a company where creativity and innovation are part of the DNA, DMF is the place for you.

DMF Lighting is proud to be an Equal Opportunity Employer.

Location: Mark Twain Casino | LaGrange, Missouri

Our ideal candidate will be responsible for overseeing the daily operations of the Slot Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Must have a strong technical understanding and background in slot set up, maintenance, and repair.
2. Manage, direct and supervise all personnel assigned to Slot department.
3. Supervises all procedures and controls for the Slot department.
4. Implement Slot Policy and Procedure.
5. Establishes Slot Department Policy and Procedure.
6. Reviews and determines Slot percentage payout.
7. Reviews Slot statistical reports for accuracy and feasibility.
8. Handles customer complaints.
9. Periodically provide operational overview as requested by the General Manager. The scope of the overview provides no additional authority outside of their job description and must comply with reporting relationships, signatory ability, access to sensitive areas and other requirements outlined in the Internal Controls.
10. Ensure compliance with federal and State currency reporting regulations.
11. Ensure compliance with Missouri Internal Controls and Gaming Regulations.
12. Maintain uniform and follow department grooming and appearance standards.
13. Meet attendance guidelines of the job and adhere to regulatory, department and company policies.
14. Safeguard company assets.
15. Analyzes slot performance and prepares recommendations for product optimization.
16. Maintains a working knowledge of casino operation systems and a working knowledge of peripheral systems required to prepare proper analysis.
17. Works directly with gaming product vendors to stay informed on product advancement and negotiates purchases, leases and any other vendor related issue.

SUPERVISORY RESPONSIBILITIES

QUALIFICATIONS

A minimum of 5 years job experience in an executive gaming management positions. Knowledge of all casino games, including rules and procedures, game protection, game mix, and theoretical expectations. Must also have a strong background/understanding in Slot Tech maintenance and repair.

Other considerations include:

A minimum of 5 years of experience analyzing financial statements as it relates to P&L and accounting for key management decisions.

A minimum of 5 years of experience in strategic planning direction utilizing competitive analysis, budgeting, policy operating decisions and capital purchases.

Missouri Gaming experience a plus.

EDUCATION

High school diploma or equivalent required. College degree preferred but appropriate casino experience will qualify.

CERTIFICATES, LICENSES, REGISTRATIONS

Must be able to obtain a Level I Missouri Gaming License.

LANGUAGE SKILLS

Must be able to effectively communicate in English.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

COMPUTER SKILLS

Must have Microsoft Office experience and basic computer skills.

WORK ENVIRONMENT

Indoors, noisy, secondhand smoke, and bright lights.

WORK LOCATION

Must be willing to work on site at Mark Twain Casino in La Grange, Missouri. This position is not eligible for remote work.

EMPLOYEE BENEFITS INCLUDE:

• Paid Time Off (PTO) earned each pay period for Full-Time Team Members.
• Paid Holidays for Full-Time Team Members
• Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members
• 401(k) with Company Match
• Free Life Insurance for Full-Time Team Members
• Optional Coverage you can buy: Short and Long Term Disability, Additional Life Insurance, Additional Accidental Life Insurance, Critical Illness Insurance, Additional Accident Insurance, Hospital Indemnity, Legal and Identitiy Protection Insurance, and Pet Insurance.
• Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more.
• Free Food, Employee Discounts, Team Celebrations, Awards, and more...

DISCLAIMER: This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

The opportunity

Delaware North Gaming is hiring full-time and part-time Valets to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Valet, you are the first interaction with guests upon their arrival, so a great impression is key. You will greet and assist guests in a positive, courteous manner, park and retrieve guest vehicles, and adhere to department operational standards.

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$10.75 - $12.95 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Explain the valet payment process; issue guests customer claim and final exit release checks, also ensuring the final claim check corresponds with written information
• Open and inspect the vehicles for damage prior to parking, noting all damage
• Park and secure the vehicle, ensuring doors and windows are locked and closed
• Fill out and affix key tag to guest key; turn tagged keys to the key room window, immediately after parking guest’s vehicle
• Ability to drive a manual vehicle
• Retrieve the vehicle in a safe and timely manner

More about you

• No experience necessary, training provided
• Must be 21 years of age
• Hold a valid driver’s license

Physical requirements

• Ability to walk and stand for the duration of shift, as well as be able to lift 25 pounds
• Manual dexterity sufficient to lock and unlock cars and drive, as well as stand, crouch, and climb to enter vehicles
• Sufficient vision for driving
• Exposure to varying outdoor weather conditions in all seasons

Shift details

Days
Weekends
Holidays
M-F
8hr shift
OT as needed
Evenings as needed

Who we are

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

The opportunity

Delaware North Gaming is hiring full-time Environmental Services Attendants to join our team at Southland Casino in West Memphis, Arkansas. As an Environmental Services Attendant, you will perform custodial duties to keep the property clean and sanitized. If you are looking for a role offering teamwork, excitement, and career growth, apply now.

Information on our comprehensive benefits package can be found at we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Transports cleaning materials to rooms for cleaning
• Thoroughly areas rooms and restrooms according to department procedures
• Empties wastebaskets and transports trash and waste to disposal area
• Replenishes supplies in restrooms per housekeeping procedures
• Conducts walk-arounds of assigned areas to assure that the facility meets EVS standards
• Interacts on occasion with guests while cleaning guest and meeting rooms. Assists guest as needed
• Reports maintenance repair problems to Supervisor
• Ensures all lost and found items are turned in and logged on a daily basis
• Ensures sanitation guidelines are maintained
• Ensures all linen rooms and work areas are neat, clean and organized

More about you

• Limited to no experience required; previous commercial cleaning and/or guest service experience preferred

• Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools and fixtures

• Ability to work quickly under pressure

• Ability to follow direction and instructions

• Guest service oriented; ability to adhere to Company’s GuestPath Universal Service Standards

• Ability to read in English a limited number of two and three syllable words; ability to print and speak simple sentences

• Ability to make simple addition and subtraction calculations

Physical requirements

• Frequent walking and standing for entire length of shift
• Frequent climbing of stairs, bending, stooping, reaching, kneeling, and carrying
• Use of hands to operate cleaning equipment and perform washing duties
• Occasionally required to lift and/or move up to 50 pounds
• Visual acuity sufficient to inspect cleanliness of rooms and surfaces

Shift details

Overnight
Weekends
8hr shift
Holidays
M-F
OT as needed

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

The opportunity

Delaware North Gaming is hiring part-time Hosts to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As a Host, you will be responsible for welcoming guests and managing the host station.  

If you are looking for a role offering teamwork, excitement, and career growth, apply now.

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$12.00 - $12.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Review floor plan and reservation book daily to create seating charts
• Seat guests and maintain control of wait times
• Inspect dining and serving areas to ensure cleanliness and proper setup
• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
• Answer restaurant telephone line during assigned hours of operation

More about you

• Prior experience in a guest service environment preferred
• Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously
• Ability to effectively communicate with guests and team members
• No high school diploma or GED required

Physical requirements

• Ability to remain on feet for entire length of shift
• Ability to maneuver between tables and around corners
• Ability to lift and carry up to 35 pounds

Shift details

Evenings
Holidays
Evenings as needed
Weekends
Every weekend
Weekdays as needed
Days

Who we are

Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.