First Command Financial Services Inc Jobs in Usa
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We are currently seeking candidates for a Legal Associate role with a well-established asset management firm located in Boston, MA. This role sits within the Legal & Compliance organization and supports the firm’s Client Platform, with a primary focus on contracting and documentation. The Legal Associate will be responsible for drafting, reviewing, and negotiating a range of client-facing agreements while also supporting process improvement and legal technology initiatives, including AI-enabled solutions. The ideal candidate will have 4–5+ years of experience in a legal or contracting role within the financial services industry.
This is a 6-month contract position paying between $42–$48/hour (depending on experience). This role supports a hybrid work model of four days per week onsite, one day remote in Boston, MA.
Responsibilities:
• Assist with contracting and documentation supporting the Client Platform, including drafting, reviewing, and negotiating investment management agreements, amendments, ancillary documentation, RFPs, and non-disclosure agreements.
• Serve as a primary point of contact for the Advisory Legal team, as well as business development and relationship management professionals.
• Collaborate with other members of the Legal team in connection with complex contracting and documentation matters.
• Support resolution of complex documentation issues and assist in establishing controls and processes where required.
• Contribute to the development and implementation of technology solutions related to the contracting process, including AI tools and Microsoft Power Apps.
• Participate in the ongoing development and improvement of legal processes, design, and operational efficiency.
• Provide additional legal and documentation support as needed.
Qualifications:
• Bachelor’s degree in Legal Studies or a related field required.
• 4–5+ years of paralegal experience required; senior paralegals or junior lawyers strongly preferred.
• Must have experience within the financial services industry; asset management experience is highly preferred.
• Prior experience in a legal or contracting function at an asset manager, financial institution, or large corporate organization.
• Hands-on experience negotiating contracts, including NDAs and exposure to RFPs.
• Strong interest in legal technology, process design, and operational improvement initiatives.
• Excellent written and verbal communication skills, with the ability to distill and communicate complex legal concepts clearly.
• Strong business judgement, collaboration skills, and a pragmatic, risk-aware approach to contracting.
• Ability to work independently while also contributing effectively within a team environment.
• Language skills are a plus but not required.
For immediate consideration, interested and qualified candidates should send their resume to Jackson at
Senior Account Executive – Enterprise Financial Services
Location: Columbus, Ohio
We are partnering with a nationally established IT staffing and technology consulting firm expanding its enterprise footprint across the Great Lakes region. With strong delivery capabilities and long-standing financial services relationships, the organization is investing in strategic revenue growth across Ohio.
We are seeking a high-performing Senior Account Executive to drive net-new enterprise logo acquisition and expand financial services accounts across the region.
The Role
This is a growth-focused, enterprise sales position responsible for:
- Hunting and landing new enterprise logos
- Creating executive-level access (CIO, CTO, CFO, and technology leadership)
- Building and managing full-cycle sales opportunities
- Expanding financial services and regulated industry accounts
- Partnering closely with delivery and account strategy teams
This is not a maintenance role. The ideal candidate is comfortable building pipeline from scratch and converting strategic opportunities into long-term enterprise partnerships.
Target Market
- Regional and national banks
- Financial institutions
- FinTech organizations
- Insurance carriers
- Enterprise healthcare and adjacent regulated industries
Experience selling into regional banks or enterprise financial institutions is highly attractive.
Ideal Background
- 5+ years of business development or account executive experience within IT staffing or technology consulting
- Proven track record of net-new logo acquisition
- Experience navigating complex enterprise buying cycles
- Strong executive presence and consultative selling approach
- Demonstrated ability to generate and manage multi-million-dollar revenue streams
What Success Looks Like
- Consistent enterprise pipeline generation
- Executive introductions and strategic access
- Net-new revenue growth
- Long-term account expansion within financial services
Compensation
Base salary of $60,000 – $80,000 plus uncapped commission.
Strong performers are expected to exceed $130K+ in total earnings.
This role includes access to a high-visibility, active account to help accelerate early success.
PURPOSE OF POSITION:
Develops and executes the strategic vision for Patient Financial Services (“PFS”) functions across all Cape Cod Healthcare ("CCHC") entities. Provides leadership and oversight of key operational and financial decisions pertaining to all insurance and patient Accounts Receivable (“AR”) resolution, denials management, customer service and billing compliance. Coordinates with the VP of Revenue Cycle and/or CFO to develop yearly metrics and is responsible for managing people and processes to achieve or exceed CCHC’s revenue cycle goals and performance metrics expectations. Has responsibility to timely budget submission and ongoing management to budget expectations. Leads or serves on CCH revenue cycle process improvement task forces and committees.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Directs the performance of CCHC Patient Financial Services Accounts Receivable (AR) including but not limited to Billing, Insurance Follow-Up, Customer Service, Denials Prevention and Management and Vendor Management.
- Responsible for hiring, coaching, and otherwise developing direct reports and creating or ensuring creation of a structure for employee onboarding and ongoing development.
- Collaborates with the CFO and VP of PFS & Revenue Cycle to set goals, identify opportunities to improve AR resolution, resulting in payment based on industry Key Performance Indicators (“KPIs”) for Patient Financial Services and Revenue Cycle.
- Responsible for measurement and reporting of ongoing financial and operational performance. Ensure the implementation of action plans where performance is not meeting expectations and recognizing areas of excellence.
- Lead the implementation of best practice strategies to increase cash flow and turnaround time in account resolution.
- Demonstrates a commitment to exceptional customer satisfaction to all parties. Appropriately assesses who our customers are (e.g. anyone the individual has a responsibility to serve inside and/or outside the Health System). Conducts self in a polite, forthright manner, articulately communicating with others and using discretion, judgment, common sense and timeliness in customer service decision -making.
- Create, monitor and perform within established budgets.
- Develop, implement, and manage efficient and effective operational policies, procedures, processes and performance monitoring across all Patient Financial Services functions. Ensure that all PFS employees and process owners are held accountable and are meeting established standards and goals.
- Ensure PFS employees across all functions are trained and comply with established policies, processes, and quality assurance programs.
- Identify potential process improvements through Patient Financial Services, and lead the design and implementation as required.
- Coordinate and oversee all third party AR and payment application process transition points between Patient Financial Services and other functional areas within the revenue cycle organization.
- Monitor and facilitate service level agreements (“SLAs”) between Patient Financial Services and other related functions, within both Revenue Cycle and Clinical Operations as necessary.
- Coordinate with peers across the Revenue Cycle organization, and with related stakeholders, on the management of third-party denials by working with the onsite Revenue Cycle Integration leaders, Patient Access Services and middle Revenue Cycle functions, Professional Revenue Cycle, Home Health and Hospice, and Behavioral Health to identify trends and implement denials prevention and/or recovery programs.
- Routinely conduct payer trend analysis to ensure optimal processing and reimbursement, identify issues, communicate findings to CCHC PFS stakeholders, define solutions and initiate resolution.
- Coordinate with peers across the Revenue Cycle organization on the management of PFS edits by working with the Unbilled Committee to identify trends and implement modifications to workflow to limit pre-billing edits.
- Build strong relationships and facilitate productive communication between key revenue cycle stakeholders, including peer leaders of Revenue Cycle services and core support departments (e.g., Human Resources, IT, Finance, Managed Care, etc.)
- Develop and maintain effective payer working relationships.
- Assess direct reports’ performance on a consistent basis and provides feedback to reward effective performance and enable proactive performance improvement steps to be taken.
- Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
- Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization’s culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.
EDUCATION/EXPERIENCE/TRAINING:
- Bachelor's degree in Business Administration, Healthcare Management or related discipline preferred or the equivalent combination of education and experience.
- Minimum of five to seven years of relevant experience with a track record of progressively responsible positions in a complex healthcare organization such as a multi-hospital system, large group practice or a major healthcare consulting firm preferred.
- Minimum of three to five years of supervisory/management experience. Prior experience in a union environment preferred.
- Strong technical grounding, project management and implementation experience required. Proven leadership abilities and comprehensive knowledge of healthcare information systems. Epic Single Business Office (SBO) and clearinghouse experience preferred.
- Strong working knowledge of regulatory requirements, payer requirements, billing coding requirements (ICD, CPT, HCPCs, etc.), general revenue cycle management strategies, and industry best practices.
- Thorough knowledge of metrics, analytics, and data synthesis in healthcare patient financial services and revenue cycle management to identify trends, produce reliable forecasts and projections.
- Strong analytical and critical thinking, organizational, and business process optimization skills, with in-depth ability to develop and pursue goals, synthesize data to identify system vulnerabilities and develop and apply innovative solutions.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- An understanding of the psychology of complex corporate relationships, and an ability to influence within such an environment.
- Excellent communication and organizational skills are required, with the ability to effectively communicate to physicians, patients, staff, payers and administration. Above average understanding of how, when, and to what extent different hospital departments relate to and communicate with one another.
Pay Range Details:
The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.
In this role, you will work directly with clients who have requested information about life insurance and financial protection programs.
You’ll be trained to guide clients through their options and help them secure the right coverage for their needs.
This is a performance-based opportunity with strong income potential, ongoing training, and a clear path to leadership.
Remote working/work at home options are available for this role.
When military bases, national security agencies, federal buildings, healthcare facilities, and leading commercial clients in Washington D.C and across the nation need superior facility support services, we answer the call. We offer a unique combination of government experience and facilities expertise that has helped us earn a position as one of the countrys leading integrated service providers.
About Us: EMCOR Government Services offers an experienced single-source solution for meeting the routine and mission-critical needs of federal, state, local and other government organizations. By combining our strong leaders with our expert professional technicians, commercial best practices, extensive facilities knowledge, and strong commitment to reliable, responsive service, we enable our government clients to achieve consistently high-performance facilities, on-time projects and long-term value.
Job Title: Lead Mechanical Engineer
Job Summary: EMCOR Government Services is seeking a Lead Mechanical Engineer (ME) to serve as the Subject Matter Expert (SME) for all mechanical systems supporting a major customer in the intelligence community located in Springfield, Virginia. The Lead ME is a key member of a team of dedicated and talented professionals in delivering a wide range of base operations support services - such as installation and facility operations, maintenance and repair; workforce and security support; logistics support; and, project management, as well as others - for a 2.5 million square foo state of the art headquarters building, adjacent customer buildings and over 100 small satellite sites located located throughout the Washington National Capitol Region (NCR).
*** This position is contingent upon contract award. ***
Essential Duties and Responsibilities include, but are not limited to:
- Serves as the principal manager responsible for the overall management and operation of the mechanical systems in support of of BOS
- Advises mechanical technicians in troubleshooting and resolving mechanical system malfunctions.
- Develops, implements and regularly reviews all mechanical systems and components preventative maintenance plans to ensure they are compliant with Original Equipment Manufacturer (OEM) standards.
- Performs overall capacity management of mechanical systems to ensure capability is in balance with known and/or future demand requirements.
- Maintains building calculations to manage supply available with required loads.
- Ensures building modifications comply with all code requirements and original design intent.
- Oversees the proper and timely application of Government and local regulations, codes, standards, policies and procedures related to mechanical systems operations and management.
- Working closely with the client, gains an understanding of their needs and requirements and communicates them and the appropriate performance standards to the contract staff and supporting vendors.
- Establishes and maintains an effective relationship with the customer in order to achieve a mutually beneficial business relationship.
- Devises ways to improve the full spectrum of the mechanical systems operations and services service delivery process to ensure high-quality goods and services are delivered on time and within cost.
- Keeps accurate documentation and when necessary, performs analysis of activities and processes to improve contract performance.
- Pro-actively seeks feedback from clients, attends meetings, submits reports, and assists both internal and external auditors and inspectors.
Security Clearance Requirement: This position requires an Active Top Secret/Sensitive Compartmented Information (TS/SCI) Clearance
Qualifications
- Currently licensed as a Mechanical Professional Engineer (PE) in one of the 50 U.S. states, U.S. Territories or Possessions.
- A bachelors degree from an accredited university in Facility Management, Construction Management, Engineering (Mechanical, Civil, Electrical, Structural), or another related field. A degree in Mechanical Engineering is preferred.
- At least 7 years of experience managing and operating facilities and systems of similar size, scope and complexity
- Strong technical knowledge of all facilities maintenance and operations, including complex mechanical, electrical and plumbing systems, structural systems, vertical transportation and data center operations.
- Highly developed leadership, management, supervisory, interpersonal, analytical and communication (oral and written) skills.
- Demonstrated ability to lead in a diverse and dynamic environment with short notice taskings and under high-pressure situations.
- Demonstrated knowledge and experience of building management systems such as Computerized Maintenance Management Systems (CMMS0 Building Automation Systems ( BAS) and Electrical Power Monitoring Systems ( EPMS) - individual certifications are highly desired
- Demonstrated knowledge and experience with Reliability- Centered Maintenance is a plus
- Industry recognized certification in Program and/or Project or Facility Management (e.g. Project Management Professional (PMP), Program Management Professional (PgMP), Certified Facility Manager (CFM), etc.) is desired.
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies . Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.
#EGS
#LI-NS1
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies . Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.
Hiring a Financial Counselor in Anaheim, CA!
- Fully On-Site in Anaheim
- M-F 8am-4:30pm
- 6month contract to hire
Required Skills & Experience
- Experience with insurance verification
- Strong understanding of deductibles, copays, and coinsurance
- Knowledge of authorization requirements
- Experience with claim submission and follow-up
- Understanding of payer types including Commercial, Medicare, Medi‑Cal, HMO, and PPO
- Ability to clearly explain benefits and how they impact a patient’s bill
- Comfortable collecting payments upfront and discussing financial options
- 6+ months experience in a related healthcare financial role
- High School Diploma or GED
Nice to Have Skills & Experience
- Experience in a commercial claims hospital environment
- Familiarity with claims portals or systems
- Prior experience in a high-volume call or business office setting
Job Description
The Financial Counselor supports the Business Office by managing patient financial intake and back-end claims operations. This role is primarily administrative and data-driven, with limited patient-facing interaction, and requires strong knowledge of insurance verification, claims processing, and payer requirements. Approximately 10% of the role involves patient interaction, while the majority focuses on data entry, auditing, claims submission, and high-volume inbound/outbound calls.
About the Company
University Of Montana- Missoula, Montana
Relocation assistance or Housing assistance may be available
About the Role
This role will report on-site. The Director of Student Account Services oversees the Student Account Services functions of the University of Montana, including the payment phase of the registration process and application of all financial aid which requires experience administering student accounts and knowledge of FERPA. The Director of Student Account Services develops and implements policy regarding student accounts and is responsible for all areas of the University's Student Accounts Receivable system. As a critical integrated service area of the University, the Director of Student Accounts position requires working cooperatively and collaboratively with many various personnel and departments across the University of Montana to maximize a positive student experience, financial performance, creativity, and problem solving, to achieve the best possible results.
Responsibilities
- The Director of Student Account Services manages Student Accounts, Student Accounts Receivable Collections, Cashiering, and other Accounts Receivable functions and interacts with students, faculty and other employees as well as external funding entities to help ensure procedures are streamlined, efficient and meet university standards.
- Collaborates with financial aid, registrar and other offices to resolve issues with student accounts in a timely fashion, especially during high volume times of the year.
- Works in conjunction with financial aid with the Return of Title IV funds for federal financial aid funds, and ensuring student refunds are accurate and timely and in accordance with all local, state and federal regulations.
- Reviews financial accounting reports to ensure accuracy and timeliness of student account transactions; oversees the student appeal process (including updates to student accounts); monitors student account charge-offs and oversees activities with the student account payment plans.
- Responsible for hiring, disciplinary actions, mentoring, evaluating and supervising the Associate Director of Student Accounts, Student Accounts Specialists and Treasury Staff. Additionally, The Director of Student Account Services provides oversight and leadership for their employees. The Director of Student Account Services evaluates performance of the individuals supervised, as well as the team as a whole.
- The Director of Student Account Services is responsible for the following supervisory, policy and other responsibilities:
- Supervising and reviewing the functions related to the cash receivables of the University including, but not limited to, student accounting and third party payment transactions;
- Supervising and reviewing the function and performance of staff and activities within Student Account Services;
- Assists with the development and implementation of policies and procedures;
- Supervising the certification of students who qualify for legislatively established tuition and fee exemptions;
- Reconciling general ledger accounts that include student receivables;
- Supervising the daily operation of bank deposits;
- Ensuring employees are trained in the areas of student financials and accounts receivable/billing processing;
- Coordinating with external cash processing vendors on student payment plans and preparing reconciliation to student receivables;
- Preparing and discussing employee reviews and planning;
- Assist in the preparation of various financial reports and statements;
- Other duties as assigned by supervisor.
Qualifications
- Bachelor's degree in business, finance or related field;
- 3-5 years or more years of experience at a similar institution of higher education;
- Management and supervisory experience in a finance/customer service environment;
Required Skills
- Knowledge of complex integrated enterprise resource management software such as Ellucian/Banner Finance, Ellucian/Banner Student, and other Ellucian products to produce accurate billing statements and provide excellent student support;
- Knowledge and experience with ECSI loan servicing system;
- Knowledge of PC software (Word, Excel, Access, Outlook, PowerPoint) Including advanced Excel skills, such as Vlookup, Index, Pivot Tables;
- Experience with an third-party payment tool, such as Touchnet or Nelnet ePayment;
- Experience with implementing student retention strategies;
- Knowledge of IRS rules to supervise/generate and distribute form 1098-T to students.
Preferred Skills
- Aptitude for interpreting and communicating financial data to individuals from a non-financial background;
- Successful experience managing multiple projects and priorities proactively;
- Analytical and problem solving skills;
- Proficient in preparing, formatting, and reviewing business correspondence and reports, including publicly published materials (i.e. website, catalog);
- Possess highly developed interpersonal, communication, presentation and organizational skills and the ability to draw from experience in creating creative solutions to meet the University's objectives and serve students while maintaining compliance with applicable rules and regulations;
- Ability to treat sensitive information with discretion, demonstrate tact and diplomacy possess excellent negotiation skills, and be able to make decisions supported by policy;
- Highly developed ability to prioritize and arrange job assignments;
- Excellent analytical and problem solving skills;
- Proficient in oral and written English communications;
- Ability to work independently and meet deadlines or as part of a team, and be adaptable to changing job requirements and deadlines;
- Student-centered focus and work ethic;
- Ability to actively foster a respectful, positive work environment that welcomes all persons;
- Demonstrated interest in developing financial literacy skills among students.
Pay range and compensation package
$100,000-$110,000
Equal Opportunity Statement
The University of Montana is an equal opportunity employer. UM does not discriminate against any applicant on the basis of protected class status as described in UM’s non-discrimination policy and any applicable law. Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. Qualified candidates may request veterans’ or disabilities preference in accordance with state law.
In partnership with Guthrie’s leadership team, PFS Director SBO is responsible for developing and executing the strategic vision for The Guthrie Clinic’s patient/guarantor billing and collection functions. This involves managing and coordinating the overall functions of patient/guarantor collection to ensure maximization of cash flow while maintaining patient, provider, and other customer relations. Works closely with administrative leaders, managers, clinical personnel and vendors to ensure effective and efficient self-pay pre-service, point of service and accounts receivables management. Provides direction in managing the activities and functions of analyzing self-pay accounts receivable for collection and aging trends, establishing performance metrics, develops automated and efficient workflows, identifying denial trends that lead to self-pay activity, develops and maintains departmental policies and procedures, establish departmental goals and reports to AVP, Corporate AR Management. Identifies areas of improvement and works collaboratively with appropriate parties for resolution. Directs the management of employees in patient guarantor collection. Maintains advanced knowledge of healthcare and automation of self-pay and bad debt A/R and strives to ensure compliance with federal and/or state laws and regulations.
Experience
10 years prior experience in healthcare, insurance or businesses with responsibility and management of billing and patient collection. Knowledge of federal and state debt collection laws and patient billing regulations. Preferred Certifications:
- Certified Revenue Cycle Professional (CRCP) or Certified Healthcare Financial Professional (CHFP)
- Certification in Healthcare Compliance (CHC) or equivalent is a plus
Skills
Excellent working knowledge in the area of health care revenue cycle billing, strong medical terminology, collection, negotiation and insurance regulations required.
Advanced customer service, written, verbal, organizational and time management skills are a must.
Proficiency in revenue cycle platforms (i.e., EPIC, Cerner, Medent) Microsoft Office products including Excel, PowerPoint, and Microsoft Word.
Proven ability to train and coach staff and build and lead strong teams to meet performance goals and for project management.
Extensive working experience in managing and directing the work of others along with proven planning and problem-solving skills to perform analysis and reports are required.
Ability to make quality, independent decisions as well as collaborate effectively with other leaders.
Education
Bachelor’s degree is required. This requirement may be satisfied through an equivalent combination of education and 10 years prior experience in healthcare, insurance or retail businesses with responsibility and management of billing and patient collection.
Essential Functions
- Plans and manages accurate patient billing and efficient account collection, which includes developing automated and efficient workflows. Works directly with patient access leaders to establish a pre and point of service collection strategy. Actively engages leaders or areas who are under performing in point of service collection. In addition, develops action plans or assists in identifying areas where gaps exist that cause insurance denials, or patients to be listed as self-pay incorrectly.
- Seeks automated solutions for manual workflows to drive efficiency. Develops project plans that ensure timely statement release. Establishes and implements a system or process for the collection of delinquent accounts including bad debt transfer to external collection agency, financial assistance programs, and/or appropriate internal collection follow-up.
- Oversees, coordinates, and solves complex billing problems. Coordinates with operational and Corporate Revenue Cycle management to ensure organizational problems are resolved.
- Establishes and updates reports, departmental goals, initiatives, and performance metrics to AVP, Patient Access.
- Assigns projects in order to support troubleshooting and resolving Undistributed credit issues for self-pay. Coordinate refund and escheatment process.
- Responsible for the development and creation of policies and procedures including protocols for rejection follow-up.
- Maintains controls for invoice adjustments.
- Maintains system or process to respond to Automated Call Distribution (ACD) – patient inquiries in a manner that promotes excellence in customer service. Uses call patterns to detect training opportunities, as well as problem areas that may require training with other departments.
- Maintains knowledge of and complies with established policies and procedures including government, insurance, and collection regulations.
- Attends meetings and participates in committees as requested. Conducts special projects and studies as directed.
- Manages within established budget including annual planning.
- Coaches, develops, and builds teamwork with employees. Strives for a tier 1 team and makes the workplace productive as well as ensures transparent and open communication exists up and down the employee/peer spectrum. This includes clear demonstration of Guthrie’s Mission & Values.
- Actively participates as a team member by supporting decisions, accepting change, managing conflict effectively, and valuing the contributions of others.
- Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
- Participates in professional development efforts to ensure current with health care practices and trends.
- Serves as a role model and keeps department focused on processes that result in maximum efficiencies and revenue capture.
- Key Performance Metrics include: - Pre-Service Collection Rate
- Undistributed Credit Days
- Self-Pay Days
- Self-Pay Net Collection Ratio
- Self-Pay 90+%
- Bad Debt %
- Self-Pay Payments Auto Posted %
- Payment Plans Using Auto Pay %
- Self-Pay Credits Auto Resolved %
Required Knowledge, Skills and Abilities
- The director must have a clear understanding of multiple managed care contracts, multiple specialty insurance and billing practices, and exercise professional competency in reviewing patient accounts to maximize reimbursement and minimize financial risk to The Guthrie Clinic. Successful oversight will result in increased net revenues by reducing bad debt from potential write-offs. Interactions will primarily be conducted with both patients, staff, leaders, vendors and the results of efforts will lead to secure payment for open balances. Serves as a resource to faculty, managers, and clinic staff in all patient payment related issues.
- Accountable and responsible for analyzing and reducing bad debt.
- Exceptional communication skills, ability to explain, advocate, and express facts and ideas in a convincing manner, and negotiate with individuals and groups internally and externally.
- Emotional intelligent and tactful in all situations.
- Superior presentation skills, able to present in a clear and articulate fashion in front of a variety of constituents.
- Committed to a "team approach" and encourages a collaboration process, working effectively with a diverse or multi-disciplinary group to achieve a common goal.
- Demonstrated knowledge and understanding of Epic, and Governmental/non-government requirements applicable to patient billing processes.
- Demonstrated project management skills including managing multiple projects in a timely and efficient manner. Demonstrated abilities in utilizing Lean/project management protocols for efficient workflows.
- Demonstrated analytical, problem-solving abilities, strong organization and decision-making abilities with data, people and situations.
- Demonstrated familiarity, knowledge and understanding of relevant Hospital Policies, Practices and HIPAA regulations.
- Demonstrated skills and proficiencies of Microsoft Excel, Word, Project or other spreadsheet and/or word processing software.
- Work independently with strong follow-up skills to ensure effective and efficient completion of tasks.
- Adapts to change plan/influence strategies to the organization's political realities and constraints.
- Outstanding relationship management skills, easily build strong and effective working relationships within a climate of trust, inspires cooperation and confidence and is a true consensus builder.
Other Duties
1. Travel for this position is sometimes required.
2. Participation in community and employee engagement activities is required.
3. It is understood that this description is not intended to be all-inclusive and that other duties may be assigned as necessary in the performance of this position.
Upload 9-22-25
Director of First Impressions
Guardian Financial | Bentonville, AR
If you’re warm, polished, reliable, and great with people, this could be a strong fit.
Guardian Financial is hiring a Director of First Impressions to be the first voice clients hear on the phone and the first person they see when they walk into the office. This role is essential to creating a welcoming, professional client experience while helping the advisory team stay focused on workshops, meetings, and day-to-day client service.
This is more than a front desk role. You’ll help keep the office running smoothly, support scheduling and client communication, and play a key part in how clients experience the firm from the moment they connect with us.
Compensation: $22–$25/hour
What you’ll do:
- Answer incoming phone calls with professionalism and warmth
- Greet clients and create a strong first impression in the office
- Schedule appointments and support calendar flow
- Assist with confirmation calls for workshops and events
- Help with administrative support tied to client meetings and advisor workflows
- After 90 days, assist with basic client applications, deposits, and withdrawals
- Maintain a dependable, polished presence in the office from 9:00 AM to 5:00 PM
What we’re looking for:
- Strong phone etiquette
- Customer service experience
- Friendly, personable communication style
- Professional presence and strong interpersonal skills
- Ability to learn quickly and follow training
- Reliability and punctuality
Nice to have:
- Reception or administrative experience
- Experience in a financial services or professional office environment
This role is ideal for someone who takes pride in making people feel welcome, keeping things organized, and being the person the team can count on every day.
Financial Advisor / Insurance Agent – Make a Meaningful Career Move
Salt Lake City, UT | Onsite | Independent Contractor
Industry: Insurance, Financial Services | Focus: Sales, Business Development
Are you ready to take control of your future, grow your income, and make a real impact in your community?
Whether you’re changing careers, re-entering the workforce, or simply looking for more freedom, flexibility, and fulfillment, this opportunity with Farm Bureau Financial Services could be the perfect fit.
What This Career Offers You:
- Build Your Own Business – You're in charge of your success, with the freedom to grow at your own pace.
- Make a Difference – Help individuals and families protect what matters most to them.
- Unlimited Earning Potential – Commission-based income with base bonuses, incentives, and travel opportunities.
- Ongoing Training & Mentorship – We invest in your success from day one, with coaches, managers, and marketing support.
What You'll Be Doing:
- Meet with clients to understand their insurance and financial needs
- Offer personalized solutions and long-term financial strategies
- Manage existing policies, process renewals, and assist with claims
- Market your services through social media, phone calls, and community outreach
- Keep accurate business records and oversee daily operations
- Stay current on industry products, regulations, and compliance
Is This Role Right for You?
We’re looking for someone who:
- Wants to build something of their own with a respected brand behind them
- Has a passion for helping others and being involved in their community
- Is driven, self-motivated, and goal-oriented
- Enjoys solving problems and creating customized solutions
- Brings strong communication and people skills
- Has leadership potential or interest in managing a team
- (Bonus) Has experience or interest in agriculture, finance, or sales
Qualifications:
- Entrepreneurial mindset and desire to operate your own business
- Ability to plan, prioritize, and manage time effectively
- Comfortable working independently and building client relationships
- Willingness to obtain insurance and financial licenses (with our support)
Compensation & Perks:
- Commission-based earnings with base bonus
- Incentive travel and cash bonuses
- Marketing and sales support
- Licensing assistance and onboarding training
Ready to Make a Career Change That Matters?
If you're looking for a fresh start with real growth potential, the opportunity to be your own boss, and a career that helps people every day — let’s talk.