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Principal Software Engineering Lead (AI)
✦ New
Salary not disclosed
Be a part of our success story. Launch offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. Through competitive salaries, outstanding benefits, internal advancement opportunities, and recognized community involvement, you will have the chance to create a career you can be proud of. Your new trajectory starts here at Launch!
The Role:
Launch is actively seeking a visionary Solutions Architect / Principal Software Engineering Lead (AI) to design and deliver modern engineering and applied AI solutions across client engagements. This role blends deep hands‑on engineering, architectural leadership, AI system design, and client advisory. You will operate across system design, production‑grade engineering, multi‑agent architectures, cloud platform strategy, and the development of Launch’s AI practice.
Responsibilities Include:
Architecture & Technical Strategy
- Define the technical direction for client engagements end-to-end: discovery, design, build, and production hardening.
- Assess client technology ecosystems and identify high-impact opportunities for AI/ML integration.
- Lead architecture reviews, design sessions, and technology selection across cross-functional stakeholder groups.
- Translate ambiguous business problems into concrete engineering plans with clear scope, milestones, and risk callouts.
AI Engineering & Delivery
- Architect production agentic systems including multi-agent orchestration, agent harnesses, skill/tool composition, human-in-the-loop checkpoints, and inter-agent communication protocols (e.g., A2A, MCP).
- Build and govern MCP server ecosystems: design, deploy, and secure Model Context Protocol integrations connecting AI agents to enterprise data sources, internal APIs, and third-party platforms.
- Define agent skill and capability frameworks including reusable skill libraries, prompt engineering standards, and evaluation harnesses for consistent agent behavior across engagements.
- Architect RAG pipelines, fine-tuning workflows, and model lifecycle infrastructure (training, serving, experiment tracking) as foundational components of agentic systems.
- Integrate AI platforms and APIs (Azure OpenAI, Amazon Bedrock, Anthropic, Vertex AI) into production systems with enterprise-grade reliability, cost governance, and observability.
- Establish AI-native development practices: embed tools such as Claude Code, Cursor, and GitHub Copilot into team workflows with standards for AI-assisted code review, test generation, and documentation.
- Design evaluation and observability infrastructure including LLM eval frameworks, red-teaming, behavioral drift detection, and production monitoring across tool call chains, latency, and failure modes.
- Apply responsible AI governance: define guardrails, access controls, and audit patterns for agentic workflows in enterprise environments including scope containment and escalation paths.
Hands-On Engineering
- Write production code and lead by example — this role requires someone who is still close to the code.
- Design cloud-native architectures across multiple hyperscalers (AWS and Azure primarily) microservices, event-driven systems, serverless, and containerized workloads.
- Define and implement infrastructure-as-code using tools such as Terraform, Pulumi, CloudFormation, or Bicep.
- Design and optimize CI/CD pipelines, GitOps workflows, and container orchestration using Docker and Kubernetes.
- Establish observability and reliability practices using tools such as Datadog, Prometheus, Grafana, CloudWatch, or Azure Monitor.
- Drive security-by-design across the delivery lifecycle including IAM, network architecture, secrets management, and compliance automation.
Leadership & Client Advisory
- Lead engineering teams ranging from small squads to 10+ person delivery teams, scaling leadership approach to the needs of each engagement.
- Mentor and develop engineers at all levels through code reviews, pairing, and design coaching.
- Operate as a trusted advisor to client technical leadership and executive stakeholders. Communicate trade-offs clearly and build confidence.
- Influence without direct authority — driving alignment across cross-functional teams through technical credibility and stakeholder management.
- Lead discovery and requirements elicitation, surfacing the underlying business need beyond the stated request.
- Produce clear written artifacts: technical proposals, architecture decision records, SOWs, and executive-level status communication.
- Grow client relationships and identify follow-on opportunities through proposal contributions and delivery-driven account expansion.
- Contribute to Launch's growth — practice development, thought leadership, and hiring.
Qualifications:
Must-Haves:
- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
- 10+ years in software engineering with demonstrated experience in architecture and technical leadership roles.
- 3+ years hands-on with AI/ML in production. Broad fluency across generative AI (LLMs, RAG, fine-tuning, agents), MLOps (model serving, pipelines, experiment tracking), and AI-integrated product development.
- Consulting or client-facing delivery experience with a proven ability to integrate into client organizations and establish credibility with technical and executive stakeholders.
- Full-stack engineering capability across frontend, backend, infrastructure, and data layers. Proficiency in multiple modern languages (e.g., Python, TypeScript/Node.js, C#/.NET, Java, or Go) with the ability to move between them as engagements require.
- Multi-hyperscaler depth across AWS and Azure, including their respective AI/ML service ecosystems (Bedrock, SageMaker, Azure OpenAI, Azure ML). GCP experience is a plus.
- Strong fundamentals in distributed systems, event-driven architecture, API design, and DevOps/platform engineering.
- Experience leading engineering teams in agile delivery environments.
- Business acumen with the ability to connect architecture decisions to cost, timeline, and organizational impact.
- Executive presence and communication skills effective with both technical and non-technical audiences.
- Proven ability to operate in ambiguous environments and adapt to diverse client cultures.
Strong Differentiators
- Experience contributing to the development of AI engineering practices, reusable frameworks, or internal accelerators within a consulting or enterprise environment.
- Experience advising C-suite or VP-level stakeholders on AI strategy, investment prioritization, and organizational readiness.
- Depth with agentic AI frameworks (LangChain, LangGraph, LangSmith, LlamaIndex, Semantic Kernel, CrewAI) and emerging standards like MCP (Model Context Protocol).
- Experience with enterprise data platforms (Databricks, Snowflake, BigQuery) in the context of AI/ML workloads.
- Cloud architecture certifications across AWS and Azure (AWS SA Professional, Azure Solutions Architect Expert).
- Published writing, open-source contributions, or conference speaking that demonstrates thought leadership in AI or software architecture.
- Domain depth in industries such as healthcare, financial services, retail, or public sector.
Compensation & Benefits:
As an employee at Launch, you will grow your skills and experience through a variety of exciting project work (across industries and technologies) with some of the top companies in the world! Our employees receive full benefits—medical, dental, vision, short-term disability, long-term disability, life insurance, and matched 401k. We also have an uncapped, take-what-you-need PTO policy. The anticipated base wage range for this role is $190,000 to $230,000. Education and experience will be highly considered, and we are happy to discuss your wage expectations in more detail throughout our internal interview process.
Not Specified
S
Phlebotomy - Phlebotomist II - Float
Salary not disclosed
Job title: Phlebotomy - Phlebotomist II - Float
Location: Dunnellon FL 34432
Duration: 4 Months
Shift: Mon-Fri 8-hour shift between 5 AM - 5 PM, Rotational Saturdays.
Summary
Job description
Job Requirements:
Required Education:
Work Experience:
The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Must be able to make decisions based on established procedures and exercise good judgment.
Must have reliable transportation, valid driver license, and clean driving record, if applicable.
Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
Capable of handling multiple priorities in a high-volume setting.
Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
Training locations may vary based on trainer availability.
Required Education:
High school diploma or equivalent REQUIRED.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience:
1-3 years phlebotomy experience REQUIRED, inclusive of pediatric, geriatric and capillary collections.
2 years in a Patient Service Center environment preferred.
Customer service in a retail or service environment STRONGLY preferred.
Keyboard/data entry experience.
Floaters travel in between multiple sites and are expected to be on time at whatever site they are covering for that day. They must also have a clean driving record. Floaters are able to submit mileage for expense reimbursement.
Additional Job Details:
Candidate must have their own reliable transportation to get to/from worksite without issue (Being dropped off by bus, Uber, rideshare is not reliable transportation). Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift. Excessive absenteeism/tardiness is not tolerated and will be cause for termination
Floaters travel in between multiple sites and are expected to be on time at whatever site they are covering for that day. They must also have a clean driving record. Mileage can be submitted between sites and not from home
Position is offered by a no fee agency.
Location: Dunnellon FL 34432
Duration: 4 Months
Shift: Mon-Fri 8-hour shift between 5 AM - 5 PM, Rotational Saturdays.
Summary
- "The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
- The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Successful applicants may be assigned to work in a doctor's office, a patient service center or as business needs dictate.
Job description
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Maintains required records and documentation.
- ?Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
- Ability to provide quality, error free work in a fast-paced environment. Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. Committed to all policies and procedures including company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
- Must have reliable transportation. Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
- Training locations may vary based on trainer availability- up to 3 hours away.
Required Education:
- High school diploma or equivalent.
- Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred (Required in California, Nevada, and Washington).
Work Experience:
The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Must be able to make decisions based on established procedures and exercise good judgment.
Must have reliable transportation, valid driver license, and clean driving record, if applicable.
Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
Capable of handling multiple priorities in a high-volume setting.
Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
Training locations may vary based on trainer availability.
Required Education:
High school diploma or equivalent REQUIRED.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience:
1-3 years phlebotomy experience REQUIRED, inclusive of pediatric, geriatric and capillary collections.
2 years in a Patient Service Center environment preferred.
Customer service in a retail or service environment STRONGLY preferred.
Keyboard/data entry experience.
Floaters travel in between multiple sites and are expected to be on time at whatever site they are covering for that day. They must also have a clean driving record. Floaters are able to submit mileage for expense reimbursement.
Additional Job Details:
Candidate must have their own reliable transportation to get to/from worksite without issue (Being dropped off by bus, Uber, rideshare is not reliable transportation). Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift. Excessive absenteeism/tardiness is not tolerated and will be cause for termination
Floaters travel in between multiple sites and are expected to be on time at whatever site they are covering for that day. They must also have a clean driving record. Mileage can be submitted between sites and not from home
Position is offered by a no fee agency.
Not Specified
K
Associate Cloud Engineer
Salary not disclosed
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Associate Cloud Engineer
Location: United States; Remote, EST or CST (hybrid if local to Cleveland, OH or Atlanta, GA)
Experience: Associate
Job Function: Cloud Operations
Employment Type: Full-Time
Industry: Computer and Network Security
About the position
The Associate Cloud Engineer supports the operation and maintenance of the organization's cloud infrastructure by executing defined tasks and following established procedures and security best practices.
This role contributes to day-to-day operational activities, including infrastructure deployment, monitoring, patching, and incident triage, while building hands-on experience in a production cloud environment.
Applicants must reside in the United States. US Citizenship required.
Responsibilities
Infrastructure as Code (IaC)
- Has hands-on exposure to Infrastructure as Code toolsets used to deploy cloud infrastructure
- Works with low-complexity infrastructure code, including writing or enhancing existing definitions
- Seeks guidance from more senior engineers for non-routine work
- All changes are reviewed prior to implementation
Configuration
- Works with service management and configuration tools to support server configuration
- Has exposure to low-complexity configuration code and established configuration patterns
- Non-routine configuration changes require guidance and review from senior team members
Task Automation
- Applies foundational scripting knowledge using tools such as REST APIs, Azure Automation Runbooks, Azure Function Apps, and DevOps pipelines
- Supports low-complexity automation tasks
- All automation work is reviewed before implementation
Networking
- Applies foundational knowledge of general and cloud networking concepts to support a secure hosting environment
- Implements networking changes that have been reviewed and approved
Monitoring & Alerting
- Works with Azure Monitor and related alerting capabilities, including alert rules, action groups, and log analytics
- Supports monitoring configuration changes under guidance
Patch Management
- Participates in patch management activities and routine maintenance efforts
- Troubleshoots common patching issues and escalates complex cases as needed
PKI Knowledge
- Has limited exposure to PKI concepts and the Cloud Engineering role in supporting PKI operations
- Performs routine PKI tasks using documented procedures
- All PKI-related work is reviewed prior to implementation
Product Knowledge
- Has exposure toKeyfactor'shosted products and core functionality
- Deploys and configures products to a baseline level using documented instructions
- Performslow-complexitytroubleshooting with review before changes are applied
Minimum Qualifications, Education, and Skills
- High School Diploma orequivalent experience
- Up to 2 years of related work experience and general knowledge within their functional area
- Working knowledge of Microsoft Azure, including native services and tooling
- Hands-onexperience with Infrastructure as Code (IaC) and configuration management tools
- PowerShell scripting (medium complexity)
- Hands-on experience with Windows systems administration, including Windows Roles & Features and Active Directory
- Problem-solving skills (low to moderate complexity), with the ability to troubleshoot low to moderately complex issues
- Effectivewritten and verbal communication skills with a professional demeanor
- Organizational, time-management, and attention-to-detail skills
- Ability to collaborate effectively within a team environment
- Self-motivated with the ability to complete projectsin a timely manner
- Able to thrive in a fast-paced,deadline drivenenvironment. #LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
Not Specified
Collections Representative
Salary not disclosed
Date Posted: 03/16/2026 Hiring Organization: Rose International Position Number: 498429 Industry: Financial Services Job Title: Collections Representative Job Location: Whiteville, NC, USA, 28472 Work Model: Onsite Employment Type: Temp to Hire FT/PT: Full-Time Estimated Duration (In months): 13 Min Hourly Rate ($): 15.00 Max Hourly Rate ($): 15.00 Must Have Skills/Attributes: Call Center Nice To Have Skills/Attributes: Collections Experience Desired: High Volume Call Center (2+ yrs) Required Minimum Education: High School Diploma or equivalent
**C2C is not available
** Job Description Required Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High school diploma or equivalent • Call Center experience • Good verbal and written communication skills • Good decision-making and problem-solving skills • Good time management/organizational skills • Ability to utilize Microsoft applications, including Outlook, Word, Excel, Access, and PowerPoint • Ability to work in a team environment • Ability to work flexible schedule, including overtime as needed Desired Skills: • Previous customer service, collections, or sales experience • Bilingual Primary Purpose: Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures.
Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-off.
Essential Duties and Responsibilities: Following is a summary of the essential functions for this job.
Other duties may be performed, both major and minor, which are not mentioned below.
Specific activities may change from time to time.
• Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept.
• Place or receive calls in priority order as established by management.
Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay.
Navigate and interpret various screens and relay information to clients accurately and professionally.
• Determine cause of delinquency and best course of action to assist delinquent customer.
• Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, “scratch pad” entries, etc.
in the collection system.
• Communicate collection efforts to branch lenders on assigned accounts in accordance with established standards, if applicable.
• Order updated credit bureau report or initiate skip tracing process in accordance with established standards.
• Review files from Loan Services in accordance with established standards, if applicable.
• Initiate deferrals on accounts based upon written policy guidelines.
• Communicate regularly with collections supervisor on status of problem accounts in accordance with established standards.
• Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures.
• Ensure that appropriate letters are sent to debtors.
• Process customers’ payments through electronic draft, if applicable.
• Process account maintenance transactions according to established guidelines.
**Only those lawfully authorized to work in the designated country associated with the position will be considered.
** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.
** Benefits: For information and details on employment benefits offered with this position, please visit here.
Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law.
Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S.
Department of Homeland Security, U.S.
Citizenship and Immigration Services, Employment Verification Program (E-Verify).
(Posting required by OCGA 13/10-91.)
**C2C is not available
** Job Description Required Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High school diploma or equivalent • Call Center experience • Good verbal and written communication skills • Good decision-making and problem-solving skills • Good time management/organizational skills • Ability to utilize Microsoft applications, including Outlook, Word, Excel, Access, and PowerPoint • Ability to work in a team environment • Ability to work flexible schedule, including overtime as needed Desired Skills: • Previous customer service, collections, or sales experience • Bilingual Primary Purpose: Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures.
Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-off.
Essential Duties and Responsibilities: Following is a summary of the essential functions for this job.
Other duties may be performed, both major and minor, which are not mentioned below.
Specific activities may change from time to time.
• Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept.
• Place or receive calls in priority order as established by management.
Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay.
Navigate and interpret various screens and relay information to clients accurately and professionally.
• Determine cause of delinquency and best course of action to assist delinquent customer.
• Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, “scratch pad” entries, etc.
in the collection system.
• Communicate collection efforts to branch lenders on assigned accounts in accordance with established standards, if applicable.
• Order updated credit bureau report or initiate skip tracing process in accordance with established standards.
• Review files from Loan Services in accordance with established standards, if applicable.
• Initiate deferrals on accounts based upon written policy guidelines.
• Communicate regularly with collections supervisor on status of problem accounts in accordance with established standards.
• Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures.
• Ensure that appropriate letters are sent to debtors.
• Process customers’ payments through electronic draft, if applicable.
• Process account maintenance transactions according to established guidelines.
**Only those lawfully authorized to work in the designated country associated with the position will be considered.
** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.
** Benefits: For information and details on employment benefits offered with this position, please visit here.
Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law.
Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S.
Department of Homeland Security, U.S.
Citizenship and Immigration Services, Employment Verification Program (E-Verify).
(Posting required by OCGA 13/10-91.)
Not Specified
W
Speech Pathologist PRN - Inpatient Rehab
Salary not disclosed
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve.
We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Job Summary: The speech language pathologist evaluates patients and develops the speech/language plan of care in the areas of speech, language, voice, cognition and swallowing in collaboration with the physician.
Services are provided across the full continuum and rendered in a cost conscious, quality focused and customer oriented manner.
Compliance with all applicable regulatory standards is also required in this role.
Core Responsibilities and Essential Functions: Treatment Planning and Provision of Care
* Implements the speech language therapy treatment plan
* Selects appropriate treatment activities to progress patient towards goals.
* Revises goals/plan of care with patient/family input
* Provides ongoing patient/family education and training
* Provides discharge instructions, follow-up and referral to community resources as appropriate
* Acts as a referral source for staff, families, physicians on services and equipment related to rehabilitation services.Patient Assessment
* In collaboration with the physician, responsible for the establishment and ongoing evaluation of treatment programs, plan of care, goals and discharge plans for the patients as related to speech, language, cognition, voice and swallowing.
* Establishes a plan of care in conjunction with the patient and/or family members.
* Establishes realistic discharge plan incorporating patient and/or family member goals.Documentation
* Documents the evaluation and plan of care according to departmental guidelines
* Documents each treatment session according to departmental protocols
* Completes and submits family education, discharge and other required documentation within facility and program guidelinesGeneral requirements
* Adheres to ethical business practices by striving to perform in a manner that conforms to the highest standards of ethical behavior, integrity and honesty.
* Embraces diversity and demonstrates the ability to work together.
* Maintains confidentiality of all patient information.
* Maintains attendance/punctuality in accordance with system policy and procedure.
* Adheres to departmental dress code policy, including wearing and displaying ID badge appropriately.
* Communicates information effectively both verbally and in writing with all team members.
Attends and participates in staff meetings, required inservices, process improvement activities, and other meetings as requested.
* Organizes workload to complete responsibilities in an appropriate and timely manner.
* Utilizes materials and equipment in a safe and cost-effective manner.
* Observes infection prevention precautionsCustomer Service
* Strives to help lead the industry through vision, technology, innovation and customer service.
Strives to make a difference in the lives of our employees and patients.
* Consistently applies AIDET principles in all interactions with patients.
* Encourages a positive environment and experience for co-workers and patients.
Treats patients and fellow team members with respect.
Fosters teamwork with trust, support and collaboration.
* Demonstrates knowledge of service recovery principles and implements appropriatelyProfessional Development
* Participates in professional development and mandatory education activities.
* Completes core and annual competencies according to established departmental timelines.
* Completes all educational requirements required by discipline to maintain licensure.
* Participates in orientation and training of new employees.
* Completes all mandatory hospital and/or system mandatory requirementsPerforms other duties as assignedComplies with all WellStar Health System policies, standards of work, and code of conduct.
Required Minimum Education: Graduate from an accredited speech-language pathology program.
Required andMaster's Degree in Speech-Language Pathology or other related degree.
Required Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated.
Speech Language Pathologist Basic Life Support or BLS
- Instructor Additional License(s) and Certification(s): Required Minimum Experience: Required Minimum Skills: Effective communication skills,customer service focused,team oriented, andbasic computer skills.
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life.
Connect with the most integrated health system in Georgia, and start a future that gives you more.
We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Job Summary: The speech language pathologist evaluates patients and develops the speech/language plan of care in the areas of speech, language, voice, cognition and swallowing in collaboration with the physician.
Services are provided across the full continuum and rendered in a cost conscious, quality focused and customer oriented manner.
Compliance with all applicable regulatory standards is also required in this role.
Core Responsibilities and Essential Functions: Treatment Planning and Provision of Care
* Implements the speech language therapy treatment plan
* Selects appropriate treatment activities to progress patient towards goals.
* Revises goals/plan of care with patient/family input
* Provides ongoing patient/family education and training
* Provides discharge instructions, follow-up and referral to community resources as appropriate
* Acts as a referral source for staff, families, physicians on services and equipment related to rehabilitation services.Patient Assessment
* In collaboration with the physician, responsible for the establishment and ongoing evaluation of treatment programs, plan of care, goals and discharge plans for the patients as related to speech, language, cognition, voice and swallowing.
* Establishes a plan of care in conjunction with the patient and/or family members.
* Establishes realistic discharge plan incorporating patient and/or family member goals.Documentation
* Documents the evaluation and plan of care according to departmental guidelines
* Documents each treatment session according to departmental protocols
* Completes and submits family education, discharge and other required documentation within facility and program guidelinesGeneral requirements
* Adheres to ethical business practices by striving to perform in a manner that conforms to the highest standards of ethical behavior, integrity and honesty.
* Embraces diversity and demonstrates the ability to work together.
* Maintains confidentiality of all patient information.
* Maintains attendance/punctuality in accordance with system policy and procedure.
* Adheres to departmental dress code policy, including wearing and displaying ID badge appropriately.
* Communicates information effectively both verbally and in writing with all team members.
Attends and participates in staff meetings, required inservices, process improvement activities, and other meetings as requested.
* Organizes workload to complete responsibilities in an appropriate and timely manner.
* Utilizes materials and equipment in a safe and cost-effective manner.
* Observes infection prevention precautionsCustomer Service
* Strives to help lead the industry through vision, technology, innovation and customer service.
Strives to make a difference in the lives of our employees and patients.
* Consistently applies AIDET principles in all interactions with patients.
* Encourages a positive environment and experience for co-workers and patients.
Treats patients and fellow team members with respect.
Fosters teamwork with trust, support and collaboration.
* Demonstrates knowledge of service recovery principles and implements appropriatelyProfessional Development
* Participates in professional development and mandatory education activities.
* Completes core and annual competencies according to established departmental timelines.
* Completes all educational requirements required by discipline to maintain licensure.
* Participates in orientation and training of new employees.
* Completes all mandatory hospital and/or system mandatory requirementsPerforms other duties as assignedComplies with all WellStar Health System policies, standards of work, and code of conduct.
Required Minimum Education: Graduate from an accredited speech-language pathology program.
Required andMaster's Degree in Speech-Language Pathology or other related degree.
Required Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated.
Speech Language Pathologist Basic Life Support or BLS
- Instructor Additional License(s) and Certification(s): Required Minimum Experience: Required Minimum Skills: Effective communication skills,customer service focused,team oriented, andbasic computer skills.
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life.
Connect with the most integrated health system in Georgia, and start a future that gives you more.
Not Specified
W
Occupational Therapist FT Days Acute Care Therapies
Salary not disclosed
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Day (United States of America)
Job Summary:
The occupational therapist assesses, plans, organizes and participates in rehabilitative programs that help to restore or improve function in activities of daily living, functional mobility, cognitive tasks, strength, coordination and range of motion in patients suffering from disease or injury. Services are provided across the full continuum and rendered in a cost conscious, quality focused and customer oriented manner. Compliance with all applicable regulatory standards is also required in this role.
*** $20k Sign On Bonus Offer Incentive***
Core Responsibilities and Essential Functions:
Treatment Planning and Provision of Care
* Implements the occupational therapy treatment plan
* Selects appropriate treatment activities to progress patient towards goals.
* Revises goals/plan of care with patient/family input
* Provides ongoing patient/family education and training
* Provides discharge instructions, follow-up and referral to community resources as appropriate
* Acts as a referral source for staff, families, physicians on services and equipment related to rehabilitation services.
Patient Assessment
* In collaboration with the physician, responsible for the establishment and ongoing evaluation of treatment programs, plan of care, goals and discharge plans for the patients as related to the occupational therapy needs of the patient.
* Establishes a plan of care in conjunction with the patient and/or family members.
* Establishes realistic discharge plan incorporating patient and/or family member goals.
Documentation
* Documents the evaluation and plan of care according to departmental guidelines
* Documents each treatment session according to departmental protocols
* Completes and submits family education, discharge and other required documentation within facility and program guidelines.
General requirements
* Adheres to ethical business practices by striving to perform in a manner that conforms to the highest standards of ethical behavior, integrity and honesty.
* Embraces diversity and demonstrates the ability to work together.
* Maintains confidentiality of all patient information.
* Maintains attendance/punctuality in accordance with system policy and procedure.
* Adheres to departmental dress code policy, including wearing and displaying ID badge approp.
* Communicates information effectively both verbally and in writing with all team members.
* Attends and participates in staff meetings, required inservices, process improvement activities, and other meetings as requested.
* Organizes workload to complete responsibilities in an appropriate and timely manner.
* Utilizes materials and equipment in a safe and cost-effective manner.
* Observes infection prevention precautions
Customer Service
* Strives to help lead the industry through vision, technology, innovation and customer service.
* Strives to make a difference in the lives of our employees and patients.
* Consistently applies AIDET principles in all interactions with patients.
* Encourages a positive environment and experience for co-workers and patients. Treats patients and fellow team members with respect. Fosters teamworkwith trust, support and collaboration.
* Dmonstrates knowledge of service recovery principles and implements appropriately
Professional Development
* Participates in professional development and mandatory education activities.
* Completes core and annual competencies according to established departmental timelines.
* Completes all educational requirements required by discipline to maintain licensure. Also includes surgery if interested.
* Participates in orientation and training of new employees.
* Completes all mandatory hospital and/or system mandatory requirements
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
- Bachelors Occupational Therapy or Masters Occupational Therapy
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
- OT - Occupational Therapist
- BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor
Additional License(s) and Certification(s):
Required Minimum Experience:
Required Minimum Skills:
Effective communication skills, customer service focused, team oriented, and basic computer skills.
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Work Shift
Day (United States of America)
Job Summary:
The occupational therapist assesses, plans, organizes and participates in rehabilitative programs that help to restore or improve function in activities of daily living, functional mobility, cognitive tasks, strength, coordination and range of motion in patients suffering from disease or injury. Services are provided across the full continuum and rendered in a cost conscious, quality focused and customer oriented manner. Compliance with all applicable regulatory standards is also required in this role.
*** $20k Sign On Bonus Offer Incentive***
Core Responsibilities and Essential Functions:
Treatment Planning and Provision of Care
* Implements the occupational therapy treatment plan
* Selects appropriate treatment activities to progress patient towards goals.
* Revises goals/plan of care with patient/family input
* Provides ongoing patient/family education and training
* Provides discharge instructions, follow-up and referral to community resources as appropriate
* Acts as a referral source for staff, families, physicians on services and equipment related to rehabilitation services.
Patient Assessment
* In collaboration with the physician, responsible for the establishment and ongoing evaluation of treatment programs, plan of care, goals and discharge plans for the patients as related to the occupational therapy needs of the patient.
* Establishes a plan of care in conjunction with the patient and/or family members.
* Establishes realistic discharge plan incorporating patient and/or family member goals.
Documentation
* Documents the evaluation and plan of care according to departmental guidelines
* Documents each treatment session according to departmental protocols
* Completes and submits family education, discharge and other required documentation within facility and program guidelines.
General requirements
* Adheres to ethical business practices by striving to perform in a manner that conforms to the highest standards of ethical behavior, integrity and honesty.
* Embraces diversity and demonstrates the ability to work together.
* Maintains confidentiality of all patient information.
* Maintains attendance/punctuality in accordance with system policy and procedure.
* Adheres to departmental dress code policy, including wearing and displaying ID badge approp.
* Communicates information effectively both verbally and in writing with all team members.
* Attends and participates in staff meetings, required inservices, process improvement activities, and other meetings as requested.
* Organizes workload to complete responsibilities in an appropriate and timely manner.
* Utilizes materials and equipment in a safe and cost-effective manner.
* Observes infection prevention precautions
Customer Service
* Strives to help lead the industry through vision, technology, innovation and customer service.
* Strives to make a difference in the lives of our employees and patients.
* Consistently applies AIDET principles in all interactions with patients.
* Encourages a positive environment and experience for co-workers and patients. Treats patients and fellow team members with respect. Fosters teamworkwith trust, support and collaboration.
* Dmonstrates knowledge of service recovery principles and implements appropriately
Professional Development
* Participates in professional development and mandatory education activities.
* Completes core and annual competencies according to established departmental timelines.
* Completes all educational requirements required by discipline to maintain licensure. Also includes surgery if interested.
* Participates in orientation and training of new employees.
* Completes all mandatory hospital and/or system mandatory requirements
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
- Bachelors Occupational Therapy or Masters Occupational Therapy
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
- OT - Occupational Therapist
- BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor
Additional License(s) and Certification(s):
Required Minimum Experience:
Required Minimum Skills:
Effective communication skills, customer service focused, team oriented, and basic computer skills.
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
permanent
Dialysis Clinical Manager Registered Nurse - RN
Salary not disclosed
PURPOSE AND SCOPE:
Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Ensure provision of quality patient care while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements and programs. Adheres to all requirements of the FMCNA Compliance Program, and FMS patient care and administrative policies as the clinical leader, has the authority to make daily decisions to ensure continuity of care and patient and staff safety
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Manages the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing.
- Provides leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters.
- Technically proficient in the specific department and knowledge of industry practice and business principles. Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Has a larger range within the department.
- Responsible for supporting and driving FMS quality standards through meeting all ESRD regulatory requirements and the practice of Quality Assessment and Improvement (QAI), including use of FMS QAI tools.
- Responsible for addressing and acting on adverse events and action thresholds.
- Oversees facility’s Home Therapies Program if applicable.
- Accountable for compliance with all applicable federal, state and local laws and regulations.
- Ensures all FMS Clinical Quality policies and procedures are communicated to and implemented by the facility staff.
- Maintains integrity of medical records and other FMS administrative and operational records.
- Complies with all data collections and auditing activities.
- Maintains facility environmental integrity, including safety.
- Experienced leadership required for multi-faceted environment; role primarily focuses on tactical execution. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
- An individual contributor will have significant project/process responsibilities. Program or project responsibility generally within the function.
- Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Interprets and recommends change to policies and establishes procedures that effect immediate organization(s).
- Decisions have an impact on work processes and outcomes. Erroneous decisions or failure to achieve results will add costs and may impact the short-term goals of the organization.
- Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers.
- Participates and presents at meetings with internal and external representatives. Often leading a cooperative effort among members of a project team.
- Interacts with internal departments and external customers; particularly in problem resolution. Acts as an advisor to subordinate(s) to meet schedules and/or resolve technical problems.
- Responsible for hiring, coaching and counseling employees, including performance reviews, disciplinary action and terminations.
- Provides technical guidance.
- Performs other related duties as assigned.
PATIENT CARE:
- Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient.
- Ensure education of the patient regarding quality measures, transplant options, modality awareness, and access care, including catheter reduction and adherence to treatment regime.
- Acts as a resource for the patient to address patient concerns and questions.
- Accountable for timely completion of patient care assessments and care plans by organizing meetings of the facility’s Interdisciplinary Team to discuss patient care plans and to resolve patient problems.
- Directs initiation, maintenance and communication of efficient and timely patient schedules to ensure maximization of the facility station efficiency.
- Is aware of and develops a mechanism or process for knowing the specific situation of each patient, including hospitalizations, no- shows, catheter use, and any significant change in patient care status.
- Develops action plans for unexcused and missed treatments in collaboration with the Director.
- Plans, coordinates and acts as the liaison for patient care as per the disease management agreement, including initial and ongoing validation of member eligibility. Facilitate timely workup of patients for access management, dialysis services, patient education, hospitalizations, and kidney transplantation as appropriate, and ensures coordination of care with the multidisciplinary renal team. Communicates changes in patient status regarding clinical, insurance, travel and transportation issues to the disease management company. Maintains current knowledge of disease management software and systems as pertinent.
STAFF:
- Responsible for implementation of FMS staffing, and medical supply models, to provide quality patient care, and makes recommendations.
- Participates in the recruitment and interview process, and decision to hire new personnel.
- Ensures completion of new hiring orientation and training including mandatory in-services and ICD code training when applicable. Ensures documentation completed for annual in service training, and policy and procedure in service updates.
- Responsible for all patient care employees receiving appropriate training according to FMS policy, including training to ensure ongoing compliance with all FMS risk management initiatives.
- Provides opportunities for professional growth, and training to ensure clinical competence and the ability for licensed staff to assume Team Leader responsibilities
- Responsible for overseeing performance of all licensed personnel, direct patient care staff, reporting indirect patient care personnel as assigned, and when necessary, technical staff. Provides employee education and guidance, and feedback related to performance.
- Maintains current knowledge regarding FMCNA benefits, Human Resources policies, procedures, and processes, and acts as a resource to facility staff.
- Provides counseling for all clinical staff members at regular intervals offering support and encouraging professional growth.
- Completes timely employee evaluations and establishes annual goals for staff.
- Provides written documentation of all disciplinary conferences in accordance with the established personnel policies, and confers with the Director and Human Resources regarding the nature of the disciplinary decisions.
- Participates in Corporate and Business Unit specific employee recognition and satisfaction programs.
- Creates, maintains, and communicates efficient and timely employee schedules according to the needs of the facility.
- Creates and implements a Continuous Quality Improvement (CQI) Process Improvement Team that involves staff in problem solving.
PHYSICIANS:
- Facilitates the application process for physician privileges and compliance with FMS Medical Staff By-Laws.
- Responsible for strong Director and physician relationships and facilitating staff relationships with physicians.
- Ensures regular and effective communication with all physicians, through regular meetings with Directors.
- Participates in Governing Body.
- Schedules and coordinates CQI meetings with physicians.
MAINTENANCE/TECHNICAL:
- Responsible for the integrity and safety of the facility water system.
- Must be knowledgeable in the operation of all facility equipment and technology.
ADMINISTRATIVE:
- Responsible for maintaining and updating all FMS manuals.
- Accountable for completion of the Annual Standing Order Review and ICD coding.
- Checks correspondence whether electronic, paper or voice mail, and responds as appropriate.
- Directs information gathering as required supporting billing and collection activities.
- Responsible for efficient utilization of medication, laboratory, inventory, supplies and equipment to achieve supply cost goals following all guidelines established in FMS formularies
- Participates in the completion and interpretation of the Pl-17 inventory supply use analysis.
- Reviews and approves facility payroll.
- Reviews profit and loss statements with Director
- Responsible for participating in all required Network reporting and on-site state or federal surveys.
- Participates in the completion of the FMS Administrative Clinical Review.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
- Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians
- Position may require travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
- The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
SUPERVISION:
- Responsible for the direct supervision of various levels of staff as designated by region.
EDUCATION AND REQUIRED CREDENTIALS:
- Bachelor’s Degree; Advanced Degree desirable or an equivalent combination of education and experience
- Graduate of an accredited School of Nursing (RN).
- Current appropriate state licensure.
EXPERIENCE AND SKILLS:
- 6 – 8 years’ related experience or an equivalent combination of education and experience.
- 3+ years’ supervisory or project/program management experience preferred.
- Minimum of 12 months experience in clinical nursing is required. Experience in med/surg or ICU/CCU is preferred.
- Minimum of 6 months chronic or acute dialysis nursing experience is required.
- Must be available as a full-time employee and provide on-call coverage when necessary.
- Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management, and decision making.
- Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients.
- Must complete Clinical Manager training modules and ongoing developmental programs within the specified time line.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
EOE, disability/veterans
Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Ensure provision of quality patient care while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements and programs. Adheres to all requirements of the FMCNA Compliance Program, and FMS patient care and administrative policies as the clinical leader, has the authority to make daily decisions to ensure continuity of care and patient and staff safety
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Manages the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing.
- Provides leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters.
- Technically proficient in the specific department and knowledge of industry practice and business principles. Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Has a larger range within the department.
- Responsible for supporting and driving FMS quality standards through meeting all ESRD regulatory requirements and the practice of Quality Assessment and Improvement (QAI), including use of FMS QAI tools.
- Responsible for addressing and acting on adverse events and action thresholds.
- Oversees facility’s Home Therapies Program if applicable.
- Accountable for compliance with all applicable federal, state and local laws and regulations.
- Ensures all FMS Clinical Quality policies and procedures are communicated to and implemented by the facility staff.
- Maintains integrity of medical records and other FMS administrative and operational records.
- Complies with all data collections and auditing activities.
- Maintains facility environmental integrity, including safety.
- Experienced leadership required for multi-faceted environment; role primarily focuses on tactical execution. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
- An individual contributor will have significant project/process responsibilities. Program or project responsibility generally within the function.
- Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Interprets and recommends change to policies and establishes procedures that effect immediate organization(s).
- Decisions have an impact on work processes and outcomes. Erroneous decisions or failure to achieve results will add costs and may impact the short-term goals of the organization.
- Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers.
- Participates and presents at meetings with internal and external representatives. Often leading a cooperative effort among members of a project team.
- Interacts with internal departments and external customers; particularly in problem resolution. Acts as an advisor to subordinate(s) to meet schedules and/or resolve technical problems.
- Responsible for hiring, coaching and counseling employees, including performance reviews, disciplinary action and terminations.
- Provides technical guidance.
- Performs other related duties as assigned.
PATIENT CARE:
- Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient.
- Ensure education of the patient regarding quality measures, transplant options, modality awareness, and access care, including catheter reduction and adherence to treatment regime.
- Acts as a resource for the patient to address patient concerns and questions.
- Accountable for timely completion of patient care assessments and care plans by organizing meetings of the facility’s Interdisciplinary Team to discuss patient care plans and to resolve patient problems.
- Directs initiation, maintenance and communication of efficient and timely patient schedules to ensure maximization of the facility station efficiency.
- Is aware of and develops a mechanism or process for knowing the specific situation of each patient, including hospitalizations, no- shows, catheter use, and any significant change in patient care status.
- Develops action plans for unexcused and missed treatments in collaboration with the Director.
- Plans, coordinates and acts as the liaison for patient care as per the disease management agreement, including initial and ongoing validation of member eligibility. Facilitate timely workup of patients for access management, dialysis services, patient education, hospitalizations, and kidney transplantation as appropriate, and ensures coordination of care with the multidisciplinary renal team. Communicates changes in patient status regarding clinical, insurance, travel and transportation issues to the disease management company. Maintains current knowledge of disease management software and systems as pertinent.
STAFF:
- Responsible for implementation of FMS staffing, and medical supply models, to provide quality patient care, and makes recommendations.
- Participates in the recruitment and interview process, and decision to hire new personnel.
- Ensures completion of new hiring orientation and training including mandatory in-services and ICD code training when applicable. Ensures documentation completed for annual in service training, and policy and procedure in service updates.
- Responsible for all patient care employees receiving appropriate training according to FMS policy, including training to ensure ongoing compliance with all FMS risk management initiatives.
- Provides opportunities for professional growth, and training to ensure clinical competence and the ability for licensed staff to assume Team Leader responsibilities
- Responsible for overseeing performance of all licensed personnel, direct patient care staff, reporting indirect patient care personnel as assigned, and when necessary, technical staff. Provides employee education and guidance, and feedback related to performance.
- Maintains current knowledge regarding FMCNA benefits, Human Resources policies, procedures, and processes, and acts as a resource to facility staff.
- Provides counseling for all clinical staff members at regular intervals offering support and encouraging professional growth.
- Completes timely employee evaluations and establishes annual goals for staff.
- Provides written documentation of all disciplinary conferences in accordance with the established personnel policies, and confers with the Director and Human Resources regarding the nature of the disciplinary decisions.
- Participates in Corporate and Business Unit specific employee recognition and satisfaction programs.
- Creates, maintains, and communicates efficient and timely employee schedules according to the needs of the facility.
- Creates and implements a Continuous Quality Improvement (CQI) Process Improvement Team that involves staff in problem solving.
PHYSICIANS:
- Facilitates the application process for physician privileges and compliance with FMS Medical Staff By-Laws.
- Responsible for strong Director and physician relationships and facilitating staff relationships with physicians.
- Ensures regular and effective communication with all physicians, through regular meetings with Directors.
- Participates in Governing Body.
- Schedules and coordinates CQI meetings with physicians.
MAINTENANCE/TECHNICAL:
- Responsible for the integrity and safety of the facility water system.
- Must be knowledgeable in the operation of all facility equipment and technology.
ADMINISTRATIVE:
- Responsible for maintaining and updating all FMS manuals.
- Accountable for completion of the Annual Standing Order Review and ICD coding.
- Checks correspondence whether electronic, paper or voice mail, and responds as appropriate.
- Directs information gathering as required supporting billing and collection activities.
- Responsible for efficient utilization of medication, laboratory, inventory, supplies and equipment to achieve supply cost goals following all guidelines established in FMS formularies
- Participates in the completion and interpretation of the Pl-17 inventory supply use analysis.
- Reviews and approves facility payroll.
- Reviews profit and loss statements with Director
- Responsible for participating in all required Network reporting and on-site state or federal surveys.
- Participates in the completion of the FMS Administrative Clinical Review.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
- Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians
- Position may require travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
- The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
SUPERVISION:
- Responsible for the direct supervision of various levels of staff as designated by region.
EDUCATION AND REQUIRED CREDENTIALS:
- Bachelor’s Degree; Advanced Degree desirable or an equivalent combination of education and experience
- Graduate of an accredited School of Nursing (RN).
- Current appropriate state licensure.
EXPERIENCE AND SKILLS:
- 6 – 8 years’ related experience or an equivalent combination of education and experience.
- 3+ years’ supervisory or project/program management experience preferred.
- Minimum of 12 months experience in clinical nursing is required. Experience in med/surg or ICU/CCU is preferred.
- Minimum of 6 months chronic or acute dialysis nursing experience is required.
- Must be available as a full-time employee and provide on-call coverage when necessary.
- Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management, and decision making.
- Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients.
- Must complete Clinical Manager training modules and ongoing developmental programs within the specified time line.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
EOE, disability/veterans
permanent
W
20640 - Speech Pathologist (Columbia County)
🏢 Wellstar Health Systems, Inc.
Salary not disclosed
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Day (United States of America)
Job Summary:
The speech language pathologist evaluates patients and develops the speech/language plan of care in the areas of speech, language, voice, cognition and swallowing in collaboration with the physician. Services are provided across the full continuum and rendered in a cost conscious, quality focused and customer oriented manner. Compliance with all applicable regulatory standards is also required in this role.
Core Responsibilities and Essential Functions:
Treatment Planning and Provision of Care
* Implements the speech language therapy treatment plan
* Selects appropriate treatment activities to progress patient towards goals.
* Revises goals/plan of care with patient/family input
* Provides ongoing patient/family education and training
* Provides discharge instructions, follow-up and referral to community resources as appropriate
* Acts as a referral source for staff, families, physicians on services and equipment related to rehabilitation services.
Patient Assessment
* In collaboration with the physician, responsible for the establishment and ongoing evaluation of treatment programs, plan of care, goals and discharge plans for the patients as related to speech, language, cognition, voice and swallowing.
* Establishes a plan of care in conjunction with the patient and/or family members.
* Establishes realistic discharge plan incorporating patient and/or family member goals.
Documentation
* Documents the evaluation and plan of care according to departmental guidelines
* Documents each treatment session according to departmental protocols
* Completes and submits family education, discharge and other required documentation within facility and program guidelines
General requirements
* Adheres to ethical business practices by striving to perform in a manner that conforms to the highest standards of ethical behavior, integrity and honesty.
* Embraces diversity and demonstrates the ability to work together.
* Maintains confidentiality of all patient information.
* Maintains attendance/punctuality in accordance with system policy and procedure.
* Adheres to departmental dress code policy, including wearing and displaying ID badge appropriately.
* Communicates information effectively both verbally and in writing with all team members. Attends and participates in staff meetings, required inservices, process improvement activities, and other meetings as requested.
* Organizes workload to complete responsibilities in an appropriate and timely manner.
* Utilizes materials and equipment in a safe and cost-effective manner.
* Observes infection prevention precautions
Customer Service
* Strives to help lead the industry through vision, technology, innovation and customer service. Strives to make a difference in the lives of our employees and patients.
* Consistently applies AIDET principles in all interactions with patients.
* Encourages a positive environment and experience for co-workers and patients. Treats patients and fellow team members with respect. Fosters teamwork with trust, support and collaboration.
* Demonstrates knowledge of service recovery principles and implements appropriately
Professional Development
* Participates in professional development and mandatory education activities.
* Completes core and annual competencies according to established departmental timelines.
* Completes all educational requirements required by discipline to maintain licensure.
* Participates in orientation and training of new employees.
* Completes all mandatory hospital and/or system mandatory requirements
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
- *** Format Error Masters Speech Pathology
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
- SLP - Speech Language Pathologist
- BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
Additional License(s) and Certification(s):
Required Minimum Experience:
Required Minimum Skills:
Effective communication skills,
customer service focused,
team oriented, and
basic computer skills.
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Work Shift
Day (United States of America)
Job Summary:
The speech language pathologist evaluates patients and develops the speech/language plan of care in the areas of speech, language, voice, cognition and swallowing in collaboration with the physician. Services are provided across the full continuum and rendered in a cost conscious, quality focused and customer oriented manner. Compliance with all applicable regulatory standards is also required in this role.
Core Responsibilities and Essential Functions:
Treatment Planning and Provision of Care
* Implements the speech language therapy treatment plan
* Selects appropriate treatment activities to progress patient towards goals.
* Revises goals/plan of care with patient/family input
* Provides ongoing patient/family education and training
* Provides discharge instructions, follow-up and referral to community resources as appropriate
* Acts as a referral source for staff, families, physicians on services and equipment related to rehabilitation services.
Patient Assessment
* In collaboration with the physician, responsible for the establishment and ongoing evaluation of treatment programs, plan of care, goals and discharge plans for the patients as related to speech, language, cognition, voice and swallowing.
* Establishes a plan of care in conjunction with the patient and/or family members.
* Establishes realistic discharge plan incorporating patient and/or family member goals.
Documentation
* Documents the evaluation and plan of care according to departmental guidelines
* Documents each treatment session according to departmental protocols
* Completes and submits family education, discharge and other required documentation within facility and program guidelines
General requirements
* Adheres to ethical business practices by striving to perform in a manner that conforms to the highest standards of ethical behavior, integrity and honesty.
* Embraces diversity and demonstrates the ability to work together.
* Maintains confidentiality of all patient information.
* Maintains attendance/punctuality in accordance with system policy and procedure.
* Adheres to departmental dress code policy, including wearing and displaying ID badge appropriately.
* Communicates information effectively both verbally and in writing with all team members. Attends and participates in staff meetings, required inservices, process improvement activities, and other meetings as requested.
* Organizes workload to complete responsibilities in an appropriate and timely manner.
* Utilizes materials and equipment in a safe and cost-effective manner.
* Observes infection prevention precautions
Customer Service
* Strives to help lead the industry through vision, technology, innovation and customer service. Strives to make a difference in the lives of our employees and patients.
* Consistently applies AIDET principles in all interactions with patients.
* Encourages a positive environment and experience for co-workers and patients. Treats patients and fellow team members with respect. Fosters teamwork with trust, support and collaboration.
* Demonstrates knowledge of service recovery principles and implements appropriately
Professional Development
* Participates in professional development and mandatory education activities.
* Completes core and annual competencies according to established departmental timelines.
* Completes all educational requirements required by discipline to maintain licensure.
* Participates in orientation and training of new employees.
* Completes all mandatory hospital and/or system mandatory requirements
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
- *** Format Error Masters Speech Pathology
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
- SLP - Speech Language Pathologist
- BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
Additional License(s) and Certification(s):
Required Minimum Experience:
Required Minimum Skills:
Effective communication skills,
customer service focused,
team oriented, and
basic computer skills.
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
permanent
Dialysis Clinical Manager Registered Nurse – RN
✦ New 🏢 Fresenius Medical Care
Salary not disclosed
PURPOSE AND SCOPE:
Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Ensure provision of quality patient care while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements and programs. Adheres to all requirements of the FMCNA Compliance Program, and FMS patient care and administrative policies as the clinical leader, has the authority to make daily decisions to ensure continuity of care and patient and staff safety
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Manages the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing.
- Provides leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters.
- Technically proficient in the specific department and knowledge of industry practice and business principles. Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Has a larger range within the department.
- Responsible for supporting and driving FMS quality standards through meeting all ESRD regulatory requirements and the practice of Quality Assessment and Improvement (QAI), including use of FMS QAI tools.
- Responsible for addressing and acting on adverse events and action thresholds.
- Oversees facility’s Home Therapies Program if applicable.
- Accountable for compliance with all applicable federal, state and local laws and regulations.
- Ensures all FMS Clinical Quality policies and procedures are communicated to and implemented by the facility staff.
- Maintains integrity of medical records and other FMS administrative and operational records.
- Complies with all data collections and auditing activities.
- Maintains facility environmental integrity, including safety.
- Experienced leadership required for multi-faceted environment; role primarily focuses on tactical execution. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
- An individual contributor will have significant project/process responsibilities. Program or project responsibility generally within the function.
- Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Interprets and recommends change to policies and establishes procedures that effect immediate organization(s).
- Decisions have an impact on work processes and outcomes. Erroneous decisions or failure to achieve results will add costs and may impact the short-term goals of the organization.
- Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers.
- Participates and presents at meetings with internal and external representatives. Often leading a cooperative effort among members of a project team.
- Interacts with internal departments and external customers; particularly in problem resolution. Acts as an advisor to subordinate(s) to meet schedules and/or resolve technical problems.
- Responsible for hiring, coaching and counseling employees, including performance reviews, disciplinary action and terminations.
- Provides technical guidance.
- Performs other related duties as assigned.
PATIENT CARE:
- Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient.
- Ensure education of the patient regarding quality measures, transplant options, modality awareness, and access care, including catheter reduction and adherence to treatment regime.
- Acts as a resource for the patient to address patient concerns and questions.
- Accountable for timely completion of patient care assessments and care plans by organizing meetings of the facility’s Interdisciplinary Team to discuss patient care plans and to resolve patient problems.
- Directs initiation, maintenance and communication of efficient and timely patient schedules to ensure maximization of the facility station efficiency.
- Is aware of and develops a mechanism or process for knowing the specific situation of each patient, including hospitalizations, no- shows, catheter use, and any significant change in patient care status.
- Develops action plans for unexcused and missed treatments in collaboration with the Director.
- Plans, coordinates and acts as the liaison for patient care as per the disease management agreement, including initial and ongoing validation of member eligibility. Facilitate timely workup of patients for access management, dialysis services, patient education, hospitalizations, and kidney transplantation as appropriate, and ensures coordination of care with the multidisciplinary renal team. Communicates changes in patient status regarding clinical, insurance, travel and transportation issues to the disease management company. Maintains current knowledge of disease management software and systems as pertinent.
STAFF:
- Responsible for implementation of FMS staffing, and medical supply models, to provide quality patient care, and makes recommendations.
- Participates in the recruitment and interview process, and decision to hire new personnel.
- Ensures completion of new hiring orientation and training including mandatory in-services and ICD code training when applicable. Ensures documentation completed for annual in service training, and policy and procedure in service updates.
- Responsible for all patient care employees receiving appropriate training according to FMS policy, including training to ensure ongoing compliance with all FMS risk management initiatives.
- Provides opportunities for professional growth, and training to ensure clinical competence and the ability for licensed staff to assume Team Leader responsibilities
- Responsible for overseeing performance of all licensed personnel, direct patient care staff, reporting indirect patient care personnel as assigned, and when necessary, technical staff. Provides employee education and guidance, and feedback related to performance.
- Maintains current knowledge regarding FMCNA benefits, Human Resources policies, procedures, and processes, and acts as a resource to facility staff.
- Provides counseling for all clinical staff members at regular intervals offering support and encouraging professional growth.
- Completes timely employee evaluations and establishes annual goals for staff.
- Provides written documentation of all disciplinary conferences in accordance with the established personnel policies, and confers with the Director and Human Resources regarding the nature of the disciplinary decisions.
- Participates in Corporate and Business Unit specific employee recognition and satisfaction programs.
- Creates, maintains, and communicates efficient and timely employee schedules according to the needs of the facility.
- Creates and implements a Continuous Quality Improvement (CQI) Process Improvement Team that involves staff in problem solving.
PHYSICIANS:
- Facilitates the application process for physician privileges and compliance with FMS Medical Staff By-Laws.
- Responsible for strong Director and physician relationships and facilitating staff relationships with physicians.
- Ensures regular and effective communication with all physicians, through regular meetings with Directors.
- Participates in Governing Body.
- Schedules and coordinates CQI meetings with physicians.
MAINTENANCE/TECHNICAL:
- Responsible for the integrity and safety of the facility water system.
- Must be knowledgeable in the operation of all facility equipment and technology.
ADMINISTRATIVE:
- Responsible for maintaining and updating all FMS manuals.
- Accountable for completion of the Annual Standing Order Review and ICD coding.
- Checks correspondence whether electronic, paper or voice mail, and responds as appropriate.
- Directs information gathering as required supporting billing and collection activities.
- Responsible for efficient utilization of medication, laboratory, inventory, supplies and equipment to achieve supply cost goals following all guidelines established in FMS formularies
- Participates in the completion and interpretation of the Pl-17 inventory supply use analysis.
- Reviews and approves facility payroll.
- Reviews profit and loss statements with Director
- Responsible for participating in all required Network reporting and on-site state or federal surveys.
- Participates in the completion of the FMS Administrative Clinical Review.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
- Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians
- Position may require travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
- The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
SUPERVISION:
- Responsible for the direct supervision of various levels of staff as designated by region.
EDUCATION AND REQUIRED CREDENTIALS:
- Bachelor’s Degree; Advanced Degree desirable or an equivalent combination of education and experience
- Graduate of an accredited School of Nursing (RN).
- Current appropriate state licensure.
EXPERIENCE AND SKILLS:
- 6 – 8 years’ related experience or an equivalent combination of education and experience.
- 3+ years’ supervisory or project/program management experience preferred.
- Minimum of 12 months experience in clinical nursing is required. Experience in med/surg or ICU/CCU is preferred.
- Minimum of 6 months chronic or acute dialysis nursing experience is required.
- Must be available as a full-time employee and provide on-call coverage when necessary.
- Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management, and decision making.
- Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients.
- Must complete Clinical Manager training modules and ongoing developmental programs within the specified time line.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
EOE, disability/veterans
Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Ensure provision of quality patient care while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements and programs. Adheres to all requirements of the FMCNA Compliance Program, and FMS patient care and administrative policies as the clinical leader, has the authority to make daily decisions to ensure continuity of care and patient and staff safety
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Manages the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing.
- Provides leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters.
- Technically proficient in the specific department and knowledge of industry practice and business principles. Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Has a larger range within the department.
- Responsible for supporting and driving FMS quality standards through meeting all ESRD regulatory requirements and the practice of Quality Assessment and Improvement (QAI), including use of FMS QAI tools.
- Responsible for addressing and acting on adverse events and action thresholds.
- Oversees facility’s Home Therapies Program if applicable.
- Accountable for compliance with all applicable federal, state and local laws and regulations.
- Ensures all FMS Clinical Quality policies and procedures are communicated to and implemented by the facility staff.
- Maintains integrity of medical records and other FMS administrative and operational records.
- Complies with all data collections and auditing activities.
- Maintains facility environmental integrity, including safety.
- Experienced leadership required for multi-faceted environment; role primarily focuses on tactical execution. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
- An individual contributor will have significant project/process responsibilities. Program or project responsibility generally within the function.
- Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Interprets and recommends change to policies and establishes procedures that effect immediate organization(s).
- Decisions have an impact on work processes and outcomes. Erroneous decisions or failure to achieve results will add costs and may impact the short-term goals of the organization.
- Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers.
- Participates and presents at meetings with internal and external representatives. Often leading a cooperative effort among members of a project team.
- Interacts with internal departments and external customers; particularly in problem resolution. Acts as an advisor to subordinate(s) to meet schedules and/or resolve technical problems.
- Responsible for hiring, coaching and counseling employees, including performance reviews, disciplinary action and terminations.
- Provides technical guidance.
- Performs other related duties as assigned.
PATIENT CARE:
- Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient.
- Ensure education of the patient regarding quality measures, transplant options, modality awareness, and access care, including catheter reduction and adherence to treatment regime.
- Acts as a resource for the patient to address patient concerns and questions.
- Accountable for timely completion of patient care assessments and care plans by organizing meetings of the facility’s Interdisciplinary Team to discuss patient care plans and to resolve patient problems.
- Directs initiation, maintenance and communication of efficient and timely patient schedules to ensure maximization of the facility station efficiency.
- Is aware of and develops a mechanism or process for knowing the specific situation of each patient, including hospitalizations, no- shows, catheter use, and any significant change in patient care status.
- Develops action plans for unexcused and missed treatments in collaboration with the Director.
- Plans, coordinates and acts as the liaison for patient care as per the disease management agreement, including initial and ongoing validation of member eligibility. Facilitate timely workup of patients for access management, dialysis services, patient education, hospitalizations, and kidney transplantation as appropriate, and ensures coordination of care with the multidisciplinary renal team. Communicates changes in patient status regarding clinical, insurance, travel and transportation issues to the disease management company. Maintains current knowledge of disease management software and systems as pertinent.
STAFF:
- Responsible for implementation of FMS staffing, and medical supply models, to provide quality patient care, and makes recommendations.
- Participates in the recruitment and interview process, and decision to hire new personnel.
- Ensures completion of new hiring orientation and training including mandatory in-services and ICD code training when applicable. Ensures documentation completed for annual in service training, and policy and procedure in service updates.
- Responsible for all patient care employees receiving appropriate training according to FMS policy, including training to ensure ongoing compliance with all FMS risk management initiatives.
- Provides opportunities for professional growth, and training to ensure clinical competence and the ability for licensed staff to assume Team Leader responsibilities
- Responsible for overseeing performance of all licensed personnel, direct patient care staff, reporting indirect patient care personnel as assigned, and when necessary, technical staff. Provides employee education and guidance, and feedback related to performance.
- Maintains current knowledge regarding FMCNA benefits, Human Resources policies, procedures, and processes, and acts as a resource to facility staff.
- Provides counseling for all clinical staff members at regular intervals offering support and encouraging professional growth.
- Completes timely employee evaluations and establishes annual goals for staff.
- Provides written documentation of all disciplinary conferences in accordance with the established personnel policies, and confers with the Director and Human Resources regarding the nature of the disciplinary decisions.
- Participates in Corporate and Business Unit specific employee recognition and satisfaction programs.
- Creates, maintains, and communicates efficient and timely employee schedules according to the needs of the facility.
- Creates and implements a Continuous Quality Improvement (CQI) Process Improvement Team that involves staff in problem solving.
PHYSICIANS:
- Facilitates the application process for physician privileges and compliance with FMS Medical Staff By-Laws.
- Responsible for strong Director and physician relationships and facilitating staff relationships with physicians.
- Ensures regular and effective communication with all physicians, through regular meetings with Directors.
- Participates in Governing Body.
- Schedules and coordinates CQI meetings with physicians.
MAINTENANCE/TECHNICAL:
- Responsible for the integrity and safety of the facility water system.
- Must be knowledgeable in the operation of all facility equipment and technology.
ADMINISTRATIVE:
- Responsible for maintaining and updating all FMS manuals.
- Accountable for completion of the Annual Standing Order Review and ICD coding.
- Checks correspondence whether electronic, paper or voice mail, and responds as appropriate.
- Directs information gathering as required supporting billing and collection activities.
- Responsible for efficient utilization of medication, laboratory, inventory, supplies and equipment to achieve supply cost goals following all guidelines established in FMS formularies
- Participates in the completion and interpretation of the Pl-17 inventory supply use analysis.
- Reviews and approves facility payroll.
- Reviews profit and loss statements with Director
- Responsible for participating in all required Network reporting and on-site state or federal surveys.
- Participates in the completion of the FMS Administrative Clinical Review.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
- Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians
- Position may require travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
- The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
SUPERVISION:
- Responsible for the direct supervision of various levels of staff as designated by region.
EDUCATION AND REQUIRED CREDENTIALS:
- Bachelor’s Degree; Advanced Degree desirable or an equivalent combination of education and experience
- Graduate of an accredited School of Nursing (RN).
- Current appropriate state licensure.
EXPERIENCE AND SKILLS:
- 6 – 8 years’ related experience or an equivalent combination of education and experience.
- 3+ years’ supervisory or project/program management experience preferred.
- Minimum of 12 months experience in clinical nursing is required. Experience in med/surg or ICU/CCU is preferred.
- Minimum of 6 months chronic or acute dialysis nursing experience is required.
- Must be available as a full-time employee and provide on-call coverage when necessary.
- Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management, and decision making.
- Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients.
- Must complete Clinical Manager training modules and ongoing developmental programs within the specified time line.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
EOE, disability/veterans
permanent
U
University Police Officer (3 positions)
Salary not disclosed
POSITION TITLE: University Police Officer
AGENCY: University of Massachusetts Dartmouth
SALARY: Grade 15
GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES:
Patrols the buildings and grounds and adjacent areas of a State educational institution and enforces State laws as well as rules and regulations of the institution; performs related work as required. Protects safety and security of the UMD population and property.
SUPERVISION RECEIVED:
Works under the direct supervision of an employee of a higher rank who assigns and reviews work for proper performance and conformance with instructions, rules, and regulations.
DIRECT REPORTING STAFF: None
DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES:
- Patrols the buildings and grounds of the institution at regular intervals and guards against trespass, theft, and damage to property
- Maintains order among visitors and students, directs traffic, issues motor vehicle citations, and enforces the parking regulations of the institution
- Exercises police powers in the detection and apprehension of law violators, investigates accidents and complaints, and patrols roads of the institution
- Serves court summons, testifies in various courts, and gives expert testimony if qualified
- Performs police duties at plays, dances, or at other educational institutional functions
- Protects other areas of a State educational institution such as dormitories, resident dining areas, etc.
- Prepares reports on investigations conducted and noteworthy incidents occurring during tours of duty
- Provides First Responder First Aid and Cardiopulmonary Resuscitation when required, and provides for the safe transportation of injured or sick persons to the nearest medical facility
- Performs police functions over the National Law Enforcement Telecommunications system computer network
- Assist Municipal police, State police and other police agencies as requested
- Performs other related work as required
QUALIFICATIONS REQUIRED AT HIRE:
- Knowledge of the principles and correct usage of the English language including grammar, punctuation, and spelling
- Ability to give oral instructions in a precise, understandable manner
- Ability to establish and maintain harmonious working relationships with others
- Ability to deal tactfully with others
- Ability to interact with people who are under physical and/or emotional stress
- Ability to communicate effectively in oral expression
- Ability to maintain a calm manner in stressful and emergency situations
- Ability to make decisions and act quickly in dangerous or emergency situations
- Ability to exercise discretion in handling confidential information
- Ability to exercise sound judgment
- Ability to establish rapport with others
- Ability to follow oral and written instructions
- Ability to motivate others
- Ability to prepare general reports
- Ability to maintain accurate records
- Ability to use proper grammar, punctuation and spelling
- Ability to read, write and comprehend the English language
- Ability to work accurately with names, numbers, codes and/or symbols
- Ability to explain the provisions of the laws, rules, and regulations governing assigned unit activities
- Ability to perform arithmetical computations with speed and accuracy (addition, subtraction, multiplication and division)
- Ability to accurately record information provided orally
- Ability to gather information through questioning individuals
- Ability to conduct interviews
- Ability to gather information by examining records and documents
- Ability to assemble items of information in accordance with established procedure
- Ability to utilize investigative techniques to obtain information
- Ability to understand and explain the laws, rules and regulations governing assigned unit activities
- Ability to explain the provisions of the laws, rules, regulations, procedures, guidelines, policies and standards governing assigned unit activities
- Ability to establish rapport with persons from different ethnic, cultural and/or economic backgrounds
- Ability to analyze and determine the applicability of data, to draw conclusions and to make appropriate recommendations
- Ability to operate a motor vehicle
- Ability to coordinate the efforts of others in accomplishing assigned work objectives
- Ability to gather information through observing individuals
- Ability to give written instructions in a precise, understandable manner
- Ability to lift heavy objects or persons
- Ability to adapt to varying work situations
- Ability to stand and/or walk for prolonged periods of time
- Physical stamina and endurance
QUALIFICATIONS ACQUIRED ON JOB:
- Knowledge of the types and uses of agency forms
- Knowledge of the laws, rules, regulations, policies, procedures, guidelines, specifications and standards governing assigned unit activities
- Knowledge of the geographic composition of the assigned work area
- Knowledge of the applications of electronic data processing in police work
- Knowledge of the types and uses of fire fighting equipment such as hoses, nozzles, etc.
- Knowledge of the methods and techniques of fire fighting
- Knowledge of the types and causes of fires
- Knowledge of the proper telephone procedures for making and receiving agency calls
- Knowledge of the types and availability of public and private organizations for providing health care services
- Knowledge of the provisions of the state laws governing administrative hearings
- Knowledge of the laws, rules, and court decisions governing the presentation and admissibility of evidence
- Knowledge of rescue methods used in firefighting
- Knowledge of the laws, rules and regulations governing arrest, search and seizure
- Skill in operating fingerprint equipment
- Skill in using fire fighting apparatus such as extinguishers, etc.
- Knowledge of interviewing techniques
- Knowledge of investigative techniques
- Knowledge of the standard methods for identifying and preserving evidence
- Knowledge of the safety practices and procedures followed in the use of firearms
- Knowledge of the types and symptoms of mental and/or emotional disorders
- Knowledge of the procedures followed in courtroom proceedings
- Knowledge of the terminology used in police work
- Knowledge of the principles and practices of police administration
- Knowledge of the standard methods used in fingerprint classification and identification
- Knowledge of the methods of general report writing
- Knowledge of the standard police procedures and techniques followed in foot and auto patrols
- Knowledge of the techniques used in police surveillance work
- Knowledge of the standard police methods used in collecting and preserving evidence
- Knowledge of the fundamentals of criminal investigation
- Knowledge of the terminology used in law enforcement work
- Knowledge of the types and uses of fire protection equipment such as fire alarms and sprinkler systems
- Knowledge of the types and application of emergency medical procedures such as cardiopulmonary resuscitation
- Knowledge of the terminology, codes and standard abbreviations used in connection with radio communication
- Knowledge of the methods and procedures followed in the security of buildings and property
- Knowledge of the standards procedures followed in operating fixed radio communications equipment
- Knowledge of the methods and techniques of vehicular and pedestrian traffic control
- Knowledge of the types and uses of equipment used in vehicular and pedestrian traffic control
- Knowledge of the standard methods and techniques of crowd management and riot control
- Knowledge of the methods followed in the care and maintenance of firearms
- Knowledge of the procedures and techniques used in transportation of prisoners
- Knowledge of the types and uses of devices used in restraining prisoners
- Knowledge of lifesaving techniques
- Knowledge of police inspection techniques
- Knowledge of clerical office practices and procedures including office record keeping
- Knowledge of the types and availability of public and private organizations for providing medical and legal services
- Skill in the use of firearms and other tactical weapons and devices used in police work such as riot batons, handcuffs, etc.
- Skill in operating motor vehicles at high speeds
- Skill in operating facsimile transmitting equipment
- Skill in using emergency medical equipment such as oxygen masks, resuscitators, etc.
- Ability to explain the procedures, guidelines, policies and standards governing assigned unit activities
- Ability to recognize in others the types and symptoms of mental and/or emotional disorders
- Ability to read and interpret legal documents such as court decisions, briefs, court opinions, etc.
- Ability to read and interpret such documents as maps, charts, building, plans, etc.
- Ability to prepare and use charts, graphs and tables
MINIMUM ENTRANCE REQUIREMENTS:
- Must have completed a High School diploma or equivalent
LICENSE AND/OR CERTIFICATION REQUIREMENTS:
- Must complete (and pass) the Univeristy Police entrance exam.
- Must be able to successfully complete or have completed a full-time Municipal Police Academy Certification or, be able to obtain a waiver from the Massachusetts Criminal Justice Training Committee before being considered. (Intermittent, Reserve Academy or SSPO do not qualify.)
- Must possess a valid driver's license.
- Must possess a Class A license to carry a firearm at the time of appointment and throughout employment.
ENVIRONMENTAL DEMANDS:
Ability to work at any hour and in all weather conditions or hazardous environments.
MENTAL REQUIREMENTS:
Proficiency in all phases of duties performed. Must demonstrate logical, effective problem-solving ability. Must be able to provide credible testimony in a court of law.
PHYSICAL REQUIREMENTS:
- Physical Activity Frequency
- Driving Frequent
- Walking Frequent
- Running Frequent
- Standing Frequent
- Stooping Occasional
- Climbing Occasional
- Crouching Occasional
- Pushing Occasional
- Jumping Over Occasional
- Pulling Occasional
- Carrying Occasional
- Reaching above head Occasional
- Lifting/Carrying (100 lbs.) Occasional
- Lowering Occasional
- Hand-wrist and elbow motion Occasional
- Grasping Occasional
- Holding Occasional
- Near Vision Frequent
- Far Vision Frequent
- Color Vision Frequent
- Peripheral Vison Frequent
- Depth Perception Frequent
- Adjust focus Frequent
- Talking Frequent
- Hearing Frequent
- Smell Occasional
Frequency Key (hours per day): Never = 0 hours; Rare = up to 1 hour; Occasional = 1 to 3 hours; Frequent = 3 to 6 hours; Constant = 6 to 7 hours.
Good physical condition and vision, ability to hear and speak. The employee may occasionally be required to physically subdue combative subjects and must maintain a level of physical ability accordingly. Must be able to demonstrate fitness for duty as determined by physiological tests. Successfully complete an in-house 6-week field training program.
TOOLS AND EQUIPMENT USED:
Must be proficient in the operation and safety procedures of all equipment utilized by the University Police Department necessary to perform assigned tasks. Requires sufficient hand, eye, arm coordination and strength to physically restrain an adult and to operate a firearm.
REMARKS - Incumbent must satisfy all statutory requirements including but not limited to passing a physical fitness test, drug test, medical examination including a psychological component; background screening and must not have been convicted of a felony.
DEPARTMENT: University Police Department
NO. OF POSITIONS: 3
INTERNAL/EXTERNAL POSTING: Yes
STATE FUNDED: No
SALARY: $56,663.10 - $76,693.76
HOURS: M-F variable shifts
GRADE: 15
UNION: IBPO
UMass Dartmouth offers exciting benefits such as:
- 75% Employer-Paid Health Insurance
- Flexible Spending Accounts
- Life Insurance
- Long Term Disability
- State Pension Retirement Plan
- Optional Retirement Savings Plans
- Tuition Credit (Employee, Spouse, & Dependents)
- Twelve (12) paid holidays
- Paid personal, vacation, and sick time
- And More!
Benefits for IBPO Union- IBPO
Applicants must be authorized for employment in the U.S. on a full-time basis. Employment-based visa sponsorship is not available.
To apply please submit a letter of interest, a current resume and the contact information for three professional references.
All applicants must take and pass the University Police Exam. For more information regarding the exam and University benefits, etc. please navigate to the Human Resources website at Human Resources.
The deadline for internal applicants is October 6, 2025.
The review of internal and external applications will be ongoing until the position is filled.
If you require ADA Accommodations for this exam, you may complete the request form at Accomodation Request Form immediately after applying for the position. If you have any further questions regarding Accommodation Requests, you may submit an inquiry at Submit an Inquiry. We are happy to help, however, please be aware that we need enough time verify medical necessity.
The projected start dates for these positions are after November, 2025 and after January 1, 2026.
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