Fdm Field Services Jobs in Usa
22,102 positions found — Page 2
Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works, Inc. Backed by a network of parts and service centers, nationwide dealer support organizations, and factory-trained service technicians, SSI is committed to providing the best parts and service support in the industry. We offer training schools for our service technicians on a regular basis, ensuring the best possible service to Taylor Machine Works’ customers. Sudden Service, INC (SSI) is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927.
Job Summary
We are seeking a skilled and customer-focused Field Service Mechanic to join our team. This position reports to the Service Supervisor and involves servicing heavy equipment in assigned territories and occasionally assisting in other areas. The role plays a key part in maintaining customer satisfaction and supporting repeat business through quality service and support.
Key Responsibilities
- Plan work and travel schedules with the Service Supervisor, prioritizing customer needs.
- Diagnose and repair mechanical issues, replace defective parts, and install new assemblies.
- Perform inspections and operational tests on equipment during delivery and after repairs.
- Maintain accurate records of service calls, parts used, travel time, and mileage for billing.
- Build strong customer relationships through routine visits, training, and responsive service.
- Promote company image by maintaining a clean and professional appearance and service vehicle.
- Train new service personnel and lead teams on large-scale repairs or assembly projects.
Qualifications:
-Incumbent must have a valid driver’s license and a good driving record, since employee will be driving company owned vehicle and will be covered under corporate insurance which has strict coverage requirements.
-Willingness to travel and work independently in the field.Incumbents will be required on occasion to stay overnight at out-of-town locations.
- Extensive experience as a general mechanic, with additional skills in welding and hydraulics.
- Ability to read and interpret blueprints, wiring diagrams, and technical manuals.
- Strong problem-solving skills and mechanical ingenuity.
-Excellent verbal and written communication skills.
-Basic computer skills required.
-This job requires stooping, bending, climbing, and the capability of lifting up to 50 pounds.
Education and Experience:
- Some vocational or formal schooling in hydraulics and diesel engine repair.
- Three years on the job experience in diesel mechanics and hydraulics. Schooling in these fields could substitute for some of the job experience.
- While it is not a requirement that the FSM pass the AWSD14 Welding Test, the incumbent is required to pass the tacker test. The FSM is encouraged to practice and improve welding skills to pass the AWSD14 Welding Test to be considered for future promotions.
Benefits:
- Medical/Prescription
- Dental
- Vision
- Vacation
- 10 Holidays
- 401K
- Life Insurance
On the heels of achieving 3X growth, Virginia Transformer is hiring to do it again!
We’re strategically building our team for the next 3X growth cycle — a phase that is both intense and incredibly rewarding. We’re highly selective about who joins us, because this journey isn’t for everyone.
If you have the drive, grit, and expertise to perform at a high level — and you want to grow your career 3X alongside the Company’s growth — we’d love to talk.
Apply below and let’s start the conversation.
Who We Are
Virginia Transformer is the largestU.S.-owned producer of power transformers in North America, and we’ve been able to grow the past 50-plus years through an unwavering focus on delivering for our customers. We’re more than 5,400 people strong and are known throughout the industry for being an engineering company that makes premium quality transformers in the shortest lead times.
As a privately held, organically growing company, we thrive on nimbleness, innovation, and tenacity.
Join Our Team
If you love the thrill of securing the U.S. electric grid, enabling all manufacturing in the country, and the energy of a fast-moving train — this is the place for you. We train hard, grow together, and lead with purpose. Every transformer we build is custom, every challenge unique, and every team member essential.
We’re looking for those ready to lead, fueled by commitment, and driven by impact. We are growing so fast that all our available roles are not yet posted, so let us know if you are interested and we will follow-up.
Field Service Technical Manager
Location: Roanoke, Virginia
Company: Virginia Transformer Corp.
Position Summary
Virginia Transformer is seeking a Field Service Technical Manager based in Roanoke, Virginia to lead technical field support and service operations for power transformers and related high-voltage equipment. This role will oversee field service engineers and technicians responsible for installation, commissioning, troubleshooting, maintenance, and repair of transformers supporting utility, industrial, renewable energy, and data center customers.
The Field Service Technical Manager serves as the technical authority for field operations, working closely with engineering, manufacturing, and customer teams to ensure reliable transformer performance and successful execution of service activities.
Key Responsibilities
Field Service Leadership
- Lead and manage a team of field service engineers and technicians supporting transformer installations and service activities.
- Oversee scheduling, mobilization, and execution of field service work across North America.
- Provide technical leadership to field personnel during installation, commissioning, and troubleshooting activities.
Technical Expertise
- Serve as the technical expert for transformer commissioning, diagnostics, troubleshooting, and repair.
- Support complex technical investigations involving electrical, mechanical, and thermal performance issues.
- Review technical reports, test results, and field diagnostics to identify root causes and corrective actions.
Customer Interface
- Act as a primary technical contact for customers during installation, energization, and service events.
- Support utilities, EPC contractors, and industrial clients during commissioning and operational troubleshooting.
- Ensure high levels of customer satisfaction through responsive and professional technical support.
Project Support
- Coordinate field service activities with engineering, project management, and manufacturing teams.
- Support installation planning, commissioning procedures, and site readiness reviews.
- Assist with service proposals, technical evaluations, and customer support initiatives.
Continuous Improvement
- Identify recurring field issues and collaborate with engineering teams to improve product reliability and service procedures.
- Develop and implement best practices for field service operations and technical troubleshooting.
- Support training and development of field service personnel.
Safety Leadership
- Promote and enforce strict adherence to safety standards and electrical safety practices.
- Ensure all field service activities comply with company safety programs and industry regulations.
- Lead safety briefings and ensure proper risk assessments for field operations.
Qualifications
Education
Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related technical field preferred.
Experience
- 10+ years of experience in field service, commissioning, or technical support for power transformers or high-voltage electrical equipment.
- Experience working with utilities, industrial facilities, EPC contractors, or power infrastructure projects.
- Prior experience leading field service teams or technical support groups.
Technical Skills
- Strong knowledge of power transformers, high-voltage systems, and electrical testing procedures.
- Experience with transformer commissioning, diagnostics, and troubleshooting.
- Familiarity with industry standards related to high-voltage equipment and power systems.
Leadership Skills
- Strong communication and customer engagement skills.
- Ability to lead field teams and manage complex technical situations.
- Excellent problem-solving and decision-making capabilities.
Travel Requirements
- Approximately 40–60% travel to customer sites across the United States.
About Virginia Transformer
Virginia Transformer is one of the largest U.S.-based manufacturers of custom-engineered power transformers, supporting critical infrastructure across utilities, renewable energy, industrial facilities, and data centers. With multiple manufacturing facilities and a strong engineering foundation, the company is a trusted partner for reliable power solutions worldwide.
We are Toshiba. We have an unwavering drive to make and do things that lead to a better world.
At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet. Our core values include: Do the Right Thing, Look for a better way, Always consider the impact and Create Together.
Toshiba America Energy Systems Corporation (TAES) provides energy industry solutions – new equipment, retrofits, maintenance, outage planning and more – for current and future power generation needs in the Americas, including thermal, hydro and nuclear power plants.
Position Summary
We are seeking a Field Service Repair Technician to work out of our Milwaukee Service Center. The FS Repair Technician involves troubleshooting and repairing turbines, stators, and rotors in generators at customer locations. The candidate will learn to operate test equipment, diagnose issues, and determine necessary repairs. Responsibilities include assisting in testing components, using precision measuring instruments, and working under close supervision with inspections. The role also involves coordinating field service tooling and maintaining a professional image at job sites. The candidate should have a strong desire to advance to the Generator Technician position.
Essential Duties
- Help to construct and operate testing equipment to identify problems and determine necessary field service.
- Assist with paperwork, including test data, daily logs, job information, timesheets, and final reports.
- Learn procedures for rewinding, re-wedging, re-blocking, rebuilding stator bars/coils or cores, and repairing turbines and related components.
- Gain knowledge in winding insulation, curing, cooling stator bars/coils, and blocking bars/coils.
- Build and assemble slot wedges into stator core grooves.
- Acquire skills in stator core construction methods, including flooding, end winding, side bar packing, top and bottom filler, and resistance temperature detectors.
- Work with various resins and solvents.
- Become proficient with various hand and power tools.
- Learn to operate a portable milling machine and wire welding procedures.
- Help inventory and ensure supplies and equipment are in good working order before and after job site visits.
- Operate overhead cranes and lift trucks properly.
- Maintain a simplified tooling process by ensuring all responsible parties for a field project are aware of all tools sent out.
- Prepare purchase requisitions for tooling, materials, and chemicals, coordinating with various suppliers.
- Customize tooling designs or fabrication with various departments.
- Coordinate shipping and receiving of field service tooling to job sites.
- Inspect tools, including calibration and restocking, and follow procedures for testing electrical equipment.
- Coordinate the calibration of tooling and fabricate or modify as needed.
- Develop a mindset for service and courtesy.
- Perform other tasks requiring similar or lesser skills, usually of short duration to meet field service requirements.
Travel
- Up to 90%
Education and Required Experience
- High School Diploma or Equivalent.
- Trade or Technical Degree in a related field preferred.
- 1-3 years of experience with working knowledge of shop practices and basic electrical and mechanical fundamentals, gained through vocational training.
- Minimum 3 years previous experience in a similar or related role or 1-3 years’ experience in power generation field service, in lieu of vocational training.
- Cooperative work crew skills, as work is performed at field locations.
- Proficient in basic arithmetic operations, including decimals and fractions, and able to use formulas, blueprints, specifications, and tables.
- Skilled in using various precision measuring instruments. Familiarity with hand tools.
- Capable of operating overhead cranes and fork trucks.
- Proficient in Microsoft Office (Word, Excel, Outlook) and able to learn new software programs, such as Oracle for purchase requisitions.
- Previous experience in millwright, carpentry, welding, electrical, or HVAC roles preferred.
- Knowledgeable in Asbestos abatement and lead awareness training preferred.
- Possess a valid driver’s license for travel to customer sites.
- Must be able to pass requirements to gain unescorted access to a nuclear facility.
- Must be able to work without restriction throughout U.S, Canada, and Mexico.
Physical Requirements (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.)
The employee must be able to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision and Ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to finger, handle, or feel. The employee frequently is required to talk or hear. The employee is occasionally required to sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
Work Environment
While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts, fumes, or airborne particles, and toxic or caustic chemicals. The employee is occasionally exposed to work in high, precarious places, and risk of shock. The employee is occasionally exposed to extreme heat, extreme cold and wet, humid conditions. The noise level in the work environment is frequently loud.
Additional Info
Toshiba employees enjoy a comprehensive compensation and benefit package including an annual bonus, a generous 401k match, health, and wellness programs as well as generous time off.
Toshiba is an Equal Opportunity Employer.
This includes the resolution of problems reported by the Customer Support Center and the implementation of new functionality.
Documentation and adherence to policies, procedures and standards of the organization is an important part of this position.
The Field Services Technician is responsible for delivering high quality, cost effective solutions to all levels of users.
This includes support for both the technology and processes.
The Field Services Technician is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole.
Responsibilities: Problem Solving – Effectively assess, diagnose and resolve basic configuration and hardware problems.
Quickly and efficiently resolve problems assigned by the Customer Support Center.
Assess overall performance of workstations and implement standard maintenance procedures to maximize performance.
Workstation Software – With supervision, install, configure and maintain operating system software on client workstations.
Provide support on basic features of application software such as initiation of software, logging on, navigation and termination.
Understand a subset of the total configurations in the organization.
Install, configure and maintain multiple workstation operating systems that include DOS, Windows v3.11, Windows 95, Windows 98, NetWare, Windows NT and Windows 2000.
Install and maintain software images that assists in managing client workstations.
Workstation Hardware – With direction install, configure and maintain hardware for client workstations.
Client hardware includes workstation hardware such as processors, memory, hard drives, modems, video cards, monitors, peripherals, and CD-ROM drives.
Possess the skills and knowledge in client workstation technology to support configurations in the organization.
LAN Administration
- With supervision, stop and restart services, shutdown and restart operating system software on Windows NT, 2000 and Novell servers.
Network Administration
- With supervision Telnets to local LAN switches and Hubs, activates ports for workstations and printers.
Telecom – With supervision assists in the support and maintenance of the telecommunication systems – capable of providing dial-tone to the desktop.
Desktop Hardware and Software – With direction, install, configure and maintain hardware and software.
Communications
- Demonstrate strong communication and human relationship skills.
Inventory Management – Track and document the hardware and software inventory.
Standards – Install, configure and maintain standards associated with workstation and peripheral procedures and documentation.
Policies and Procedures – Follow established policies, procedures and standards defined by the department.
Communications
- Demonstrate strong communication and human relationship skills.
Vendor Management – Contact vendors regarding service issues to receive support information or assistance as instructed by the supervisor.
Documentation – Produce and maintain technical documentation on the assigned systems.
Reporting – Produce required department reporting associated with projects assigned by manager and problems assigned through help desk queues.
Documentation includes current status and problem documentation summary within the problem management system.
Project Management
- With supervision, execute priorities, understand business application, answer technical questions and perform all assigned tasks.
Serve as a resource to the project team for assigned client applications.
Teamwork – Maintain and demonstrate good teamwork on assigned projects through actions and job performance.
Customer Service
- Provide effective Customer Service by being courteous, polite and friendly toward others at all times.
Acknowledge customers immediately in order to determine need and help the customer resolve issue or request.
Participate in departmental programs that promote and deliver exceptional customer service.
Other – Perform other duties and special projects as assigned by the Market Operations Manager.
Requirements: High School Diploma 0
- 1 years of experience Work Schedule: 8AM
- 5PM Monday-Friday Work Type: Full Time
FIELD SERVICE MECHANIC for our Hobbs, NM location.
OBJECTIVE:
This position diagnoses and repairs rental equipment at the job site to insure complete customer satisfaction.
RESPONSIBILITIES:
- Analyze equipment malfunctions and determine proper solution using a high degree of independent judgement.
- Repair all types of equipment at the job site as required to ensure proper working condition for the customer
- Diagnose complex mechanical equipment problems
- Conduct preventive maintenance to avoid unnecessary repairs and down time
- Perform safety inspections on equipment
- Create work order and assess time and cost of repairs
- Maintains a safe work environment
- Adhere to all governmental, company and equipment related safety requirements
Qualified candidates will have:
- A minimum of 3-5 years experience in diagnosing and repairing light and medium construction equipment
- Experience with electric over hydraulic controls, electric, gas and diesel machinery
- Rental experience preferred
- Good reading and comprehension skills
- Excellent customer service and communication skill
- The ability to consistently lift up to 50 pounds
- Must have your own tools
- Have a valid driver's license with clean MVR & current medical card
EQUAL OPPORTUNITY EMPLOYER / VETERANS / DISABLED
At Getinge we have the passion to perform
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge, our passion is to secure that every person and community have access to the best possible care, offering hospitals and life science institutions products and solutions that aim to improve clinical results and optimize workflows. Every day we collaborate to make a true difference for our customers - and to save more lives.
Are you looking for an inspiring career? You just found it.
As a Field Service Technicianfor Getinge, in our Raleigh-Durham, NC area service territory, your primary mission will be to provide maintenance and repair services at customer establishments, following manufacturer's instructions and utilizing knowledge of mechanical, hydraulic, and electronic equipment.
- You will rely on your technical expertise as an experienced field service professional to perform scheduled maintenance on a wide-array of high technical medical devices and machines.
- While performing your assigned job duties you will maintain compliance with industry regulations and requirements, regulatory body policies and protocolsand internal operating procedures and work instructions.
- Military avionics or electro-mechanical experience willbe highly considered.
- Your people skills and customer-oriented focus will be crucial in this role because you will be instructing customer personnel in the operation and proper use of the equipment.
- Additionally, your ability to juggle priorities and be flexible with your time will be critical as you respond to emergency repair requests.
Along with diverse daily challenges, we will also provide you with excellent pay, benefits, extensive training, participation in a company vehicle program, credit card and phone. Make a difference with a company that cares about what you have to contribute and clients that rely heavily on your expertise.The base salary for the position is a minimum of $33/hr and a maximum of $41/hr.
#LI-AL1
We look forward to receiving your application. If you share our passion and believe that saving lives is the greatest job in the world, then we look forward to receiving your application. We hope you will join us on our journey to become the world's most desired medtech company.
Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.
Field Service Technician, Rental-Lift Truck
Req No.
2026-5519
Category
Technicians
Location
US-IA-Cedar Rapids
Additional Locations
US-IA-Cedar Falls
Type
Regular Full-Time
Union or Non-Union
Non-Union
Division
Rental
Company
Altorfer Inc
Working Hours/Days
7:00 AM - 4:00 PM Mon- Fri, some Saturdays and overtime as needed.
Overview
Perform maintenance, diagnosis, and repairs in the field, on customer owned or Altorfer rental lift trucks/forklifts, Caterpillar, and other allied type construction equipment. Location areas to be serviced are: Cedar Rapids, IA., Cedar Falls, IA. and Dubuque, IA.
Basic Duties
- Provide exceptional service to our customers by performing maintenance, diagnosis, and repairs on allied type construction and lift truck equipment.
- Assist in the decision if equipment needs to be transported into the shop to complete repairs.
- Establish and maintain service-oriented working relationship with customers.
- Plan and execute the repair of various pieces of rental equipment.
- Provide excellent customer service to all customers.
- Complete service reports and all other paperwork before and after repairs are made
- May perform other related duties as requested and/or assigned.
- Keep current with industry standards.
Qualifications
- Successful completion of a formal technical training program preferred or a minimum of 2 years of previous related work experience required.
- Previous experience working on electric, diesel engines, hydraulic systems, fuel systems, drivetrain, brake systems, etc. and possess troubleshooting skills.
- Automotive and Industrial Maintenance Technicians encouraged to apply.
- Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required. Knowledge of Cat software preferred.
- Must take initiative, be team oriented and willing to adapt to change.
- Ability to write professional business communication when sending emails, letters, notes, and documenting is required.
- Must be a self-starter, well organized and able to work in a fast-paced environment.
- Ability to follow all safety rules and wear proper safety equipment.
- Excellent customer service skills are needed.
- Must be able to safely lift 75 lbs, bend, twist, and climb.
- Must possess a valid driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
Physical Requirements/Working Conditions
This position will work in the field/shop environment and at Customer jobsites. May on a continuous basis carry, bend and lift; up to 75 lbs. Will be required to wear appropriate safety equipment (IE- steel toed boots, hard hat, safety glasses with side shields, hearing protection, cut resistant gloves, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Travel between locations is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and the opportunity to work with a remarkable team of people.
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At Getinge we have the passion to perform
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge, our passion is to secure that every person and community have access to the best possible care, offering hospitals and life science institutions products and solutions that aim to improve clinical results and optimize workflows. Every day we collaborate to make a true difference for our customers - and to save more lives.
Are you looking for an inspiring career? You just found it.
As a Field Service Technicianfor Getinge, in our Pittsburgh, PA area service territory, your primary mission will be to provide maintenance and repair services at customer establishments, following manufacturer's instructions and utilizing knowledge of mechanical, hydraulic, and electronic equipment.
- You will rely on your technical expertise as an experienced field service professional to perform scheduled maintenance on a wide-array of high technical medical devices and machines.
- While performing your assigned job duties you will maintain compliance with industry regulations and requirements, regulatory body policies and protocolsand internal operating procedures and work instructions.
- Military avionics or electro-mechanical experience willbe highly considered.
- Your people skills and customer-oriented focus will be crucial in this role because you will be instructing customer personnel in the operation and proper use of the equipment.
- Additionally, your ability to juggle priorities and be flexible with your time will be critical as you respond to emergency repair requests.
Along with diverse daily challenges, we will also provide you with excellent pay, benefits, extensive training, participation in a company vehicle program, credit card and phone. Make a difference with a company that cares about what you have to contribute and clients that rely heavily on your expertise.The base salary for the position is a minimum of $34/hr and a maximum of $42/hr.
We look forward to receiving your application. If you share our passion and believe that saving lives is the greatest job in the world, then we look forward to receiving your application. We hope you will join us on our journey to become the world's most desired medtech company.
Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.
At Getinge we have the passion to perform
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge, our passion is to secure that every person and community have access to the best possible care, offering hospitals and life science institutions products and solutions that aim to improve clinical results and optimize workflows. Every day we collaborate to make a true difference for our customers - and to save more lives.
Are you looking for an inspiring career? You just found it.
As a Field Service Technicianfor Getinge, in our Atlanta, GA area service territory (including the Centers for Disease Control), your primary mission will be to provide maintenance and repair services at customer establishments, following manufacturer's instructions and utilizing knowledge of mechanical, hydraulic, and electronic equipment.
- You will rely on your technical expertise as an experienced field service professional to perform scheduled maintenance on a wide-array of high technical medical devices and machines.
- While performing your assigned job duties you will maintain compliance with industry regulations and requirements, regulatory body policies and protocolsand internal operating procedures and work instructions.
- Military avionics or electro-mechanical experience willbe highly considered.
- Your people skills and customer-oriented focus will be crucial in this role because you will be instructing customer personnel in the operation and proper use of the equipment.
- Additionally, your ability to juggle priorities and be flexible with your time will be critical as you respond to emergency repair requests.
Along with diverse daily challenges, we will also provide you with excellent pay, benefits, extensive training, participation in a company vehicle program, credit card and phone. Make a difference with a company that cares about what you have to contribute and clients that rely heavily on your expertise.The base salary for the position is a minimum of $34/hr and a maximum of $43/hr.
We look forward to receiving your application. If you share our passion and believe that saving lives is the greatest job in the world, then we look forward to receiving your application. We hope you will join us on our journey to become the world's most desired medtech company.
Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.
Title: Field Service Engineer (Metals), Northeast Responsible
Manager: Service Manager, Northeast
Location: Londonderry, New Hampshire
We are looking for an experienced, energetic and motivated Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing service and support during field visits for customer’s equipment. You will manage all on-site installation, repair, maintenance, diagnosing technical problems, and determining proper solutions in order to achieve outstanding customer satisfaction.
Your Mission
•Installation of equipment at customer’s facility to ensure full functionality according to EOS specifications.
•Provide on-site technical/remote assistance to help troubleshoot and repair equipment.
•Perform preventative maintenance procedures for customer’s equipment within the scheduled time.
•Timely, accurate submission of all service documentation according to EOS procedures and guidelines.
•Cooperate in projects such as training, documentation, and exhibition installations.
•Work closely with 2nd Level Support to ensure local install base is maintained to company standards.
•Communicate and maintain service records and field service reports.
•Manage EOS service tools and spare parts inventory to ensure accurate inventory ofassigned company assets.
Your Talents
•Minimum 2-3 years of experience in servicing industrial equipment.
•Certified technician or skilled worker in electrical engineering technology.
•Experience in additive manufacturing data preparation using MAGICS and/or SolidWorks.
•Thorough product knowledge on industrial lasers and axis motion systems.
•Skilled in using written, oral, schematic and diagram engineering instructions.
•Possess computer knowledge (PC-configuration, MS-Windows, Network knowledge, MS- Office).
•Availability to work irregular shifts, including evenings and weekends.
•Ability to work independently as well as within a team.
•Professional appearance and conduct, with good communication skills.
• Willingness to travel extensively, including international travel.
• Valid driver’s license and passport.
Our Vision
Over 1000 sharp minds, about 60 nationalities, one goal: accelerating the world’s transition to
Responsible Manufacturing.
Our proven technology, industrial 3D printing, has been extending the boundaries of
manufacturing for over 30 years. We work globally networked and prefer to think outside the box
– and we’re looking for people who want to shape the future with us.
EOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to
race, color, religion, national origin, gender identity, expression, sexual orientation, age, or
disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a
work environment that is built on empathy, respect, and fairness. We are ALL IN.
