Extensishr Cloud Jobs in Usa

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Job Title: Sr. Backend Java Developer

Location: McLean, VA - onsite - 5 days/week

Description:

They’re looking for a Senior Backend Developer to join an Agile team responsible for a mission-critical web platform. You’ll work on stabilizing and enhancing existing systems while driving modernization using Java and AWS. This role suits a pragmatic, hands-on engineer who enjoys owning backend systems end-to-end and shaping technical direction in a regulated environment.

What You’ll Do

• Design, build, and maintain backend services using Java and Spring Boot
• Develop and evolve microservices and REST APIs
• Modernize legacy backend components while ensuring system stability
• Design and optimize PostgreSQL schemas and queries. Integrate services with AWS (Lambda, S3, API Gateway, SQS, EventBridge, etc.)
• Apply event-driven and cloud-native patterns to improve scalability and resilience
• Write unit and integration tests and participate in code reviews
• Support production systems, debugging issues, and improving observability
• Collaborate closely with Product, Frontend, QA, and DevOps teams in an Agile environment

What We’re Looking For

• Strong experience with Java and Spring Boot
• Solid understanding of backend architecture, microservices, and design patterns
• Hands-on experience with AWS services Strong SQL skills and experience with PostgreSQL
• Experience working with legacy systems and incremental modernization
• Familiarity with CI/CD pipelines and containerized deployments
• Financial Services or Wealth Management experience is a plus
• Ownership mindset and strong problem-solving skills

Technology Stack Languages & Frameworks: Java 23, Spring Boot 3.x Architecture: Microservices, REST APIs, event-driven systems Database: PostgreSQL Cloud: AWS DevOps: Git, Gradle, Docker, CI/CD Observability: New Relic, Elasticsearch Productivity: GitHub Copilot

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Company Overview:Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Description:

The Access Management Specialist role is responsible for processing security and access permissions for various individuals requiring building access. They also serve as a customer service representative, assisting with access control requests and troubleshooting badge-related issues. Other responsibilities include managing inventory, generating reports, and assisting with alarm remediation.

Key Responsibilities:

• Lead day-to-day global badge operations management
• Hands-on operational involvement including processing Jira tickets, supporting new employee onboarding, and driving continuous program improvements
• Implement secure access zones and aide in the development of physical access infrastructure that supports identity management and RBAC/ABAC policies

Required Qualifications:

• Minimum of 1-3 years of experience in Security, Badging, Access Control fields.
• Proven experience with security access control systems (e.g., CCure, Kastle, Brivo, and property management access platforms)
• Strong background in access management within security operations
• Experience with Genetec is highly preferred

Work Schedule:

• Primary schedule: Monday through Friday 3pm-11pm
• Flexibility to provide support on weekends as business needs arise

Compensation

Estimated Pay Range: $30.35 - $42/hr

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Job Location : Denver, CO (Onsite)

Travel required for a week every month.

Experience in Large scale call center operations is preferred

In-person interview required at Denver, CO

About R Systems:

R Systems is a leading digital product engineering company that designs and develops chip-to-cloud software products, platforms, and digital experiences that empower its clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies in telecom, media, finance, manufacturing, and health verticals. We Are Great Place to Work Certified in 10 countries with a full-time workforce [India, USA, Canada, Poland, Romania, Moldova, Indonesia, Singapore, Malaysia & Thailand]! We are recognized as one of the Best Tech Brands 2024 by the Times Group and India's Top 500 Value Creators 2023 by Dun & Bradstreet.

Company Link:

Job Description:

Be Part of the Connection

As a Client Success Manager on the Operational Analytics & Innovations (OAI) you will drive the vision and execution of the OAI Product & Services and will be responsible for defining, prioritizing, and assessing the work of the development team, ensuring that products meet customer needs and align with strategic goals. You will also be responsible for monitoring adherence and pushing reporting on progress to goals.

Here are some of the responsibilities:

• Lead discussion & calibration sessions to align on product request and expected output
• Plan and execute on stakeholder product request by ensuring constant alignment of the objective
• Assist, train and lead product rollout plan
• Build important business relationships with clients.
• Understand customer needs and participate in brainstorming solutions
• Promote the products created to support meeting company goals
• Initiate, foster and cultivate business relationships

How You'll Make an Impact

• Client Engagement, discovery and relationship management
• Collaborating closely with cross-functional teams, including Operations, AI engineering, analytics teams, behavioral analytics staff, design, learning & development, to deliver high-quality products.
• Creating detailed user stories and acceptance criteria, ensuring the development team has a clear understanding of requirements.
• Acting as the primary point of contact for stakeholders, communicating product vision, goals, and progress.
• Ensuring timely delivery of product releases and updates.
• Travel around a week each month

Required Skills:

• 7+ years of experience in Client Engagement, Client success, enterprise relationship management solutioning,
• Implanting and training technical products; Large scale call center operations, chat and digital support

Why Join R Systems?

• Frequent Internal Hackathons:
• Engage in dynamic competitions with exciting prizes to keep your skills sharp.
• Cultural Celebrations: Strengthen our familial bonds through shared celebrations, fostering a sense of community.
• Diverse Project Exposure: Work on a variety of projects across sectors like Healthcare, Banking, e-commerce, and Retail, collaborating with leading global brands.
• Centre of Excellence (COE): Benefit from technical guidance and upskilling opportunities provided by our team of technology experts, helping you navigate your career path.
• E-Learning Platform: Gain access to comprehensive e-learning platforms coupled with a robust mentorship program to enhance your skills.
• Open Door Policy: Embrace a culture of mutual support, respect, and open dialogue, promoting a collaborative work environment.

If you are passionate and excited about working in a fast-paced, innovative environment, we would love to hear from you!

#LI-AP2

R Systems is an equal opportunity employer that does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, age, or any other characteristic protected by law. We strive to build a team that reflects the diverse communities we serve, and we actively encourage applications from individuals of all backgrounds and experiences. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, training, promotion, and benefits.

Are you passionate about Generative AI and want to apply it to one of the most impactful domains — cybersecurity?

Join our cutting-edge startup in the San Francisco Bay Area, where we are developing AI systems that transform how organizations understand, detect, and respond to cyber threats.

As an Applied AI Scientist, you’ll bridge AI research and real-world cybersecurity use cases — designing, implementing, and optimizing models that extract, reason, and act on complex security data.

You’ll work closely with cybersecurity experts, AI infrastructure engineers, and stakeholders to build end-to-end GenAI solutions: from concept to deployment.

This role blends deep applied research with practical engineering, ideal for someone eager to push the limits of Generative AI for meaningful impact.

Why Join Us:

• $25M Seed Funding: Strong capital foundation to innovate and scale fast.
• Early Success: Trusted by Fortune 500 companies, validating real-world demand.
• Experienced Leadership: Founders with 25+ years in cybersecurity — previous ventures valued at $3B+.
• Elite AI Leadership: Heads of AI, Engineering, and Product from world-class tech companies.
• Advanced AI Stack: LLMs, embeddings, RAG systems, LangGraph orchestration, and multimodal AI.
• Competitive Compensation: Excellent salary, meaningful equity, and room for technical leadership growth.
• Cybersecurity Knowledge Preferred but Not Required: We’ll teach you the domain — you bring the AI innovation.

Key Responsibilities:

Core Applied AI Research

• Collaborate with cybersecurity researchers and stakeholders to scope AI-driven solutions to security problems (e.g., vulnerability management, code analysis, threat detection).
• Conduct applied research using the latest LLMs and embedding models (Claude, Google GenAI, Unsloth, vLLM).
• Prototype, fine-tune, and evaluate GenAI and RAG/CAG architectures for classification, summarization, reasoning, and context synthesis.
• Perform embedding-level optimization for text, code, and image data using Unsloth, Hugging Face, Voyage, or similar frameworks.

System Development & Integration

• Develop and test end-to-end AI pipelines integrating Milvus or Pinecone for semantic retrieval.
• Build agentic AI systems using LangGraph or similar frameworks to enable autonomous reasoning and task chaining.
• Collaborate with MLOps engineers to deploy and monitor AI models in production securely and efficiently.
• Contribute to synthetic data generation pipelines for fine-tuning and evaluation.

Evaluation & Optimization

• Implement evaluation frameworks using DeepEval and GenAI tools (Claude / Google GenAI) for factuality, reliability, and robustness.
• Optimize model performance across latency, accuracy, and cost using vLLM, quantization, or caching strategies.
• Maintain reproducible experiment tracking with MLflow, Weights & Biases, or internal tools.

Innovation & Leadership

• Stay ahead of GenAI trends — multi-modal reasoning, agentic orchestration, embedding adaptation.
• Explore hybrid LLM deployment strategies (local Unsloth/vLLM + cloud APIs like Claude, Google GenAI).
• Document best practices, share learnings, and mentor junior scientists on applied GenAI workflows.

Qualifications:

Required

• 4+ years in Applied AI / Machine Learning Research / Data Science.
• Strong understanding of LLMs, embeddings, RAG systems, and multimodal learning.
• Proficiency in Python and frameworks like PyTorch, Transformers, Hugging Face, or LangChain.
• Experience in prompt engineering, model evaluation, and retrieval-based reasoning.
• Hands-on experience with vector databases (Milvus / Pinecone) and orchestration frameworks (LangGraph / LangChain).
• Strong communication skills and ability to collaborate across research and engineering functions.

Preferred

• Experience with fine-tuning LLMs or embeddings using Unsloth or similar frameworks.
• Familiarity with Claude / Google GenAI APIs for cloud-based inference and evaluation.
• Exposure to cybersecurity or enterprise data (CVEs, pluginText, network or asset logs).
• Prior work on synthetic data generation and evaluation frameworks (DeepEval).
• Experience in a fast-paced startup or applied research environment.

Our Culture & Team

• Collaborative and Mission-Driven: Every project directly advances global cybersecurity.

• World-Class Mentorship: Work with senior experts from top AI and security companies.

• Growth-Oriented: Opportunities to lead GenAI initiatives and own major research tracks.

• Inclusive and Innovative: We value diverse perspectives and open experimentation.

Perks & Benefits

• Comprehensive medical, dental, and vision coverage.
• Wellness and professional development stipends.
• Equity options — your impact equals ownership.
• Access to state-of-the-art GPUs, APIs, and GenAI frameworks.

Summary:

About the Engagement: We're seeking a senior contract Kafka/Confluent administrator to own and evolve our on-prem event streaming platform, with a primary focus on Confluent Platform You will lead planning and execution of a hardware refresh for our on-prem clusters, drive rehability and performance, and embed DevOps/automation across provisioning, deployment, cheervability, and incident response. Experience with Apache Kafka and AWS MSK is desired for secondary support and cross-environment alignment. Comprehensive documentation and ranbooks are required deliverables

Kafka Platform support key Responsibilities

Design, deploy, and operate highly available Kafka clusters (on-prem, cloud, and/or managed services such as Confluent Cloud or AWS MSK).

Manage topics, partitions, quotas, retention policies, and consumer group strategies for performance and cost.

Own upgrades, patches, and migrations.

Implement and manage Kafka components: Kafka Connect, Schema Registry, MirrorMaker/Confluent Replicator, REST Proxy; familiarity with Kafka Streams and ksqlDB is a plus.

Performance tuning (producers/consumers, batching, compression, acks, ISR, controller health), throughput testing, and benchmarking.

Need local Denver, CO based consultants

In-Person interview required for final round

About R Systems:

R Systems is a leading digital product engineering company that designs and develops chip-to-cloud software products, platforms, and digital experiences that empower its clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies in telecom, media, finance, manufacturing, and health verticals. We Are Great Place to Work Certified in 10 countries with a full-time workforce [India, USA, Canada, Poland, Romania, Moldova, Indonesia, Singapore, Malaysia & Thailand]! We are recognized as one of the Best Tech Brands 2024 by the Times Group and India's Top 500 Value Creators 2023 by Dun & Bradstreet.

Job Description:

Seeking a reliable, highly organized Office Coordinator to support day today administrative operations, provide coordination support for projects, and assist with office management activities. This role provides direct administrative support to a Vice President and their direct reports and works closely with project managers and internal teams to keep work organized, moving forward, and on track.

Required Qualifications

• 3–5 years of experience in administrative, office coordination, and/or project support roles
• Experience supporting a senior leader (Senior Director or VP level)
• Demonstrated ability to manage competing priorities, multitask effectively, and operate with minimal direction

Must Have:

Executive & Administrative Support

• Experience supporting a VP/Directorlevel leader (ideally multiple leaders)
• Complex calendar management, including conflict resolution, prioritization, and timezone coordination
• Meeting coordination, including agendas, logistics, notes/minutes, and action item tracking
• Expense report preparation, submission, and tracking
• Preparation of routine materials such as presentations, reports, and organizational updates
• Proven ability to handle confidential information with professionalism and discretion

Organization, Prioritization & Execution

• Strong organizational skills with the ability to prioritize competing demands
• Ability to manage multiple tasks and shifting priorities with minimal supervision
• High attention to detail and strong followthrough to ensure closure
• Comfort working independently in a fastpaced environment

Office Operations / Onsite Support

• Support daily office operations and logistics (visitors, conference rooms, supplies)
• Coordinate office supplies and workspace need, including requests, replenishment, and vendor support
• Serve as a point of contact for routine office inquiries and requests
• Assist with basic facilities coordination, including ticket submission, followup, and escalation
• Onboarding coordination for new hires (workspace, equipment requests)

Communication & Stakeholder Management

• Clear, professional written and verbal communication skills
• Confidence interacting with executives and crossfunctional teams
• Ability to follow up, escalate appropriately, and ensure timely resolution
• Professional presence with a strong customerservice mindset

Tools & Technology

• Strong proficiency in Microsoft Outlook
• Working knowledge of Word, Excel, PowerPoint
• Ability to quickly learn and adapt to internal tools and systems (ticketing, travel/expense, collaboration tools)

NICE TO HAVE

Project / Program Support

• Experience supporting a PMO or program environment and tracking multiple workstreams
• Familiarity with basic project artifacts (action trackers, status updates, RAID logs)
• Comfort maintaining cadence and nudging stakeholders to ensure progress

Process Improvement / Operational Excellence

• Experience improving admin/office processes (templates, playbooks, repeatable workflows)
• Ability to build simple tracking systems (Excel lists, SharePoint libraries)
• Continuous improvement mindset (identifies friction and proposes solutions)

Advanced Tools

• SharePoint
• MSFT Project, Jira

Why Join R Systems?

• Frequent Internal Hackathons: Engage in dynamic competitions with exciting prizes to keep your skills sharp.
• Cultural Celebrations: Strengthen our familial bonds through shared celebrations, fostering a sense of community.
• Diverse Project Exposure: Work on a variety of projects across sectors like Healthcare, Banking, e-commerce, and Retail, collaborating with leading global brands.
• Centre of Excellence (COE): Benefit from technical guidance and upskilling opportunities provided by our team of technology experts, helping you navigate your career path.
• E-Learning Platform: Gain access to comprehensive e-learning platforms coupled with a robust mentorship program to enhance your skills.
• Open Door Policy: Embrace a culture of mutual support, respect, and open dialogue, promoting a collaborative work environment.

If you are passionate and excited about working in a fast-paced, innovative environment, we would love to hear from you!

#LI-AP2

R Systems is an equal opportunity employer that does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, age, or any other characteristic protected by law. We strive to build a team that reflects the diverse communities we serve, and we actively encourage applications from individuals of all backgrounds and experiences. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, training, promotion, and benefits.

Employers have access to artificial intelligence language tools ( AI ) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

The Senior Solution Architect (Consultant) is a strategic, client-facing technology leader responsible for designing innovative, scalable, and secure solutions that drive measurable business value. This role plays a critical part in business development and participates across all phases of proposal development, including solution estimation, resource planning, and shaping winning technical strategies for strategic client engagements.

Operating with a strong consulting mindset, the Senior Solution Architect leads solutioning efforts across complex enterprise and client initiatives, balancing near-term delivery needs with long-term architectural integrity. This role serves as a confident advisor who thrives in ambiguity, communicates effectively with executive stakeholders, and consistently delivers high-impact results in fast-paced environments.

Key Responsibilities

Architecture & Solution Design

• Design and deliver enterprise-grade architectures for complex initiatives ranging from $3M–$30M+, balancing short-term wins with long-term sustainability, often with incomplete or evolving inputs.
• Maintain a big-picture architectural perspective while managing critical technical details to ensure alignment with enterprise strategy and business objectives.
• Apply enterprise architecture principles (including TOGAF, Zachman, or equivalent frameworks) to guide structure, governance, and decision-making without being overly academic or process-heavy.
• Utilize design patterns, integration strategies, and microservices principles to build resilient, scalable, and maintainable systems.

Solution Estimation & Proposal Support

• Drive end-to-end solutioning for complex client and internal initiatives, ensuring feasibility, scalability, and strategic alignment.
• Lead solution estimation, defining LOE, scope, staffing models, timelines, assumptions, and risks.
• Collaborate with Client Services and business development teams to shape solution strategies and present technical vision during proposal and pre-sales activities.

Client Advisory & Stakeholder Engagement

• Act as a trusted advisor, translating business requirements into actionable technical strategies.
• Confidently recommend, defend, and communicate architectural decisions with clarity to executives, business leaders, and delivery teams.
• Provide strategic guidance to clients, challenge assumptions constructively, and influence decision-making with data-driven insights.

Technical Leadership & Governance

• Apply deep technical knowledge across backend, frontend, DevOps, infrastructure, and cloud platforms, with a strong focus on Microsoft technologies and hybrid/distributed environments.
• Incorporate enterprise architecture governance, security standards, and regulatory compliance into solution designs.
• Create and promote reusable components, templates, and reference architectures to accelerate delivery and ensure consistency.
• Define KPIs and success metrics for architectural solutions and support post-implementation reviews to ensure value realization.

Collaboration, Mentorship & Delivery Enablement

• Work closely with product owners, delivery teams, and business stakeholders to ensure alignment and successful execution from design through implementation.
• Support project and change management efforts to ensure smooth transitions into delivery.
• Provide thought leadership and mentorship to peers and junior architects, fostering a culture of continuous learning and architectural excellence.
• Champion emerging technologies by staying current with industry trends and incorporating modern stacks and innovations where appropriate.

Qualifications

Required Experience

• 15–20+ years of enterprise technology experience, including significant experience in solution estimation and proposal development, preferably in a consulting, professional services, or digital agency environment.
• Proven success leading complex initiatives valued at $3M–$30M+ across diverse industries and client environments.
• Demonstrated experience applying enterprise architecture concepts and frameworks (TOGAF, Zachman, or similar) in practical, delivery-focused ways.

Technical Expertise

• Deep proficiency across backend, frontend, DevOps, infrastructure, and cloud platforms.
• Strong experience with Microsoft technologies, including:
• Azure (networking, compute, data services)
• Dataverse
• MS SQL
• Dynamics
• Power Platform (PowerApps, Power Automate)
• Microsoft 365 (including accessibility considerations)
• Hands-on experience with modern technology stacks, distributed systems, and integration strategies.
• Strong understanding of architectural design patterns, microservices, and trade-off analysis.

Leadership & Communication

• Exceptional ability to translate business needs into technical solutions and communicate effectively at executive levels.
• Strategic mindset that connects enterprise vision with practical execution.
• Confident decision-maker with the ability to mentor teams and build trusted client relationships.
• Ability to thrive in ambiguity and adapt solutions to evolving client and business needs.

Other Beneficial Skills

• Advanced degree in Computer Science, Engineering, or related field.
• Industry certifications (Azure, TOGAF, AWS, PMP, etc.).
• Experience with digital transformation and enterprise modernization.
• Exposure to multiple industry verticals.
• Published thought leadership or public speaking experience.
• Experience leading large, distributed technical teams.

Core Services Delivered

• Strategic Solution Architecture
• Client Advisory & Innovation Leadership
• Proposal Development & Estimation
• Enterprise Integration & Platform Strategy
• Governance & Architecture Standards
• Technical Oversight & Delivery Assurance
• Cross-Functional Collaboration & Mentorship
• Risk Management & Trade-off Analysis
• Technology Roadmapping & Portfolio Planning
• Thought Leadership & Knowledge Enablement

INT

About R Systems:

R Systems is a leading digital product engineering company that designs and develops chip-to-cloud software products, platforms, and digital experiences that empower its clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies in telecom, media, finance, manufacturing, and health verticals. We Are Great Place to Work Certified in 10 countries with a full-time workforce [India, USA, Canada, Poland, Romania, Moldova, Indonesia, Singapore, Malaysia & Thailand]! We are recognized as one of the Best Tech Brands 2024 by the Times Group and India's Top 500 Value Creators 2023 by Dun & Bradstreet.

Company Link:

Job Description

Key Responsibilities

• Design and develop engaging, effective learning experiences using adult learning principles and instructional design methodologies
• Create multimedia content including e-learning modules, videos, infographics, job aids, and interactive training materials
• Produce customer-facing enablement materials and marketing content that aligns with brand standards
• Collaborate with subject matter experts and cross-functional teams to translate complex concepts into accessible learning content
• Develop performance support systems including user guides, facilitation guides, and job aids
• Map customer journeys and create data-driven storytelling content for analytical solutions
• Ensure all materials meet accessibility standards (Section 508 compliance)
• Evaluate learning effectiveness using established models and iterate based on feedback
• Manage multiple projects simultaneously using agile methodologies

Skills & Competencies

Instructional Design Expertise

• Deep understanding of adult learning theory including andragogy, experiential learning, and accelerated learning principles
• Proven experience with instructional design models: ADDIE, SAM, and Agile Learning Design
• Expertise in learning objectives alignment and assessment design
• Knowledge of microlearning and blended learning strategies
• Experience developing performance support systems (job aids, user guides, facilitation guides)
• Understanding of accessibility standards (Section 508 compliance)
• Familiarity with evaluation models (Kirkpatrick Model)

Video & Media Production

• Storyboarding and scripting for video content
• Voiceover and narration techniques
• Motion graphics and animation basics
• Video editing for clarity, pacing, and engagement
• Ability to produce professional, customer-facing video materials

Graphic Design & Visual Communication

• Strong foundation in design principles: contrast, hierarchy, alignment, proximity
• Proficiency in typography and color theory
• Expertise in infographic and data visualization design
• Understanding of branding and visual identity alignment
• Knowledge of accessibility in design (color contrast, legibility, alt text requirements)
• Ability to create compelling customer-facing materials

Marketing & CRM Enablement

• Experience with customer journey mapping
• Skill in value proposition messaging
• Ability to create data-driven storytelling for analytical solutions
• Understanding of customer enablement and marketing communications

Strategic Thinking & Collaboration

• Systems thinking and cross-functional alignment capabilities
• Empathy mapping and user-centered design approach
• Strong feedback integration and iterative refinement skills
• Creative problem-solving across multiple formats and mediums
• Excellent collaboration and communication skills

Tools & Software

Instructional Design & E-Learning

• Articulate 360 (Storyline and Rise) -
• Adobe Captivate -
• Camtasia -

Video Production & Editing

• Adobe Premiere Pro OR Final Cut Pro -
• Camtasia (for screen recordings and simple edits) -

Graphic Design & Visual Development

• Adobe Creative Suite:
• Adobe Photoshop -
• Adobe Illustrator -
• Adobe InDesign -
• Canva Pro -
• Microsoft PowerPoint (advanced animations and storytelling) -

Data Visualization & Analytics

• Tableau, Power BI, OR Excel (advanced) -

Collaboration & Project Management

• Mind mapping tool (e.g., Miro, MindMeister, XMind) -
• Confluence OR SharePoint (for documentation) -

Jira (for agile project management) -

Qualifications

• Bachelor's degree in Instructional Design, Education, Communications, Graphic Design, or related field
• 5+ years of experience in learning experience design, instructional design, or related role
• Demonstrated portfolio showcasing instructional design projects, multimedia content, and customer-facing materials
• Expert-level proficiency with Articulate 360 suite
• Strong proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Proven experience with video production and editing tools
• Experience creating accessible content that meets Section 508 standards

Why Join R Systems?

• Frequent Internal Hackathons: Engage in dynamic competitions with exciting prizes to keep your skills sharp.
• Cultural Celebrations: Strengthen our familial bonds through shared celebrations, fostering a sense of community.
• Diverse Project Exposure: Work on a variety of projects across sectors like Healthcare, Banking, e-commerce, and Retail, collaborating with leading global brands.
• Centre of Excellence (COE): Benefit from technical guidance and upskilling opportunities provided by our team of technology experts, helping you navigate your career path.
• E-Learning Platform: Gain access to comprehensive e-learning platforms coupled with a robust mentorship program to enhance your skills.
• Open Door Policy: Embrace a culture of mutual support, respect, and open dialogue, promoting a collaborative work environment.

If you are passionate and excited about working in a fast-paced, innovative environment, we would love to hear from you!

#LI-AP2

R Systems is an equal opportunity employer that does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, age, or any other characteristic protected by law. We strive to build a team that reflects the diverse communities we serve, and we actively encourage applications from individuals of all backgrounds and experiences. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, training, promotion, and benefits.

Employers have access to artificial intelligence language tools ( AI ) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Presales Solution Architect – US

Series AI Start-up - AI/ML

Location: San Francisco Bay Area (Hybrid)

Salary: Market-leading salary package + stock + benefits

The Role

As a Presales Solution Architect, you’ll operate at the intersection of enterprise AI — helping organizations unlock predictive intelligence from the structured data that powers their business. You’ll work hand-in-hand with Enterprise Account Executives and technical stakeholders to identify architectural challenges, design scalable AI solutions, and guide customers through high-impact technical evaluations that directly drive revenue.

This role is perfect for someone energized by solving complex technical problems, engaging deeply with customers, and clearly articulating how advanced AI capabilities translate into measurable business outcomes. If you thrive in fast-growth environments and want to help enterprises operationalize next-generation AI at scale, you’ll excel here.

What You’ll Do & Achieve

• Drive technical discovery sessions to identify high-impact, high-value use cases where enterprise AI delivers measurable ROI.
• Collaborate with Sales to create compelling demos, run competitive benchmarks, and prototype solutions on customer datasets to accelerate deals.
• Own the technical vision for assigned customers, cultivating deep relationships with senior stakeholders and shaping long-term adoption strategies.
• Lead end-to-end solution delivery, coordinating cross-functional teams — including engineers, IT, governance, and business stakeholders — to remove blockers and ensure alignment.
• Architect scalable, production-ready solutions and integration patterns that perform reliably in complex enterprise environments, from on-prem systems to cloud VPCs and legacy infrastructure.
• Capture patterns and insights from deployments to generate high-impact engineering feedback, informing product and model development.
• Develop repeatable deployment strategies, reference architectures, and best-practice playbooks to accelerate the impact of the broader Solutions Architect team.
• Travel up to 50% of the time to engage directly with customers and deliver hands-on solution experiences.

Who You Are

• 7+ years in customer-facing technical roles (e.g., Solutions Architect, Sales Engineer, ML Engineer, Data Scientist) with proven success delivering complex AI or ML solutions.
• Track record leading enterprise-scale technical implementations, spanning modern Generative AI or traditional machine learning systems, across cloud and on-prem environments.
• Experienced navigating multi-stakeholder enterprise environments, balancing competing priorities, and driving deployments to completion.
• Exceptional communicator, capable of translating complex technical concepts for both technical and executive audiences.
• Hands-on technical expertise in data manipulation, rapid prototyping, and analysis using tools such as Python, Pandas, and SQL.
• Collaborative, cross-functional mindset — skilled at balancing trade-offs and working effectively across teams to achieve outcomes.
• Self-starter with the ability to own initiatives end-to-end, quickly fill knowledge gaps, and deliver results.

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As a Data Science/Data Engineer Intern, you will work on cutting-edge analytical and data engineering projects that drive measurable business impact across pricing, underwriting, marketing, and claims.

This internship is ideal for a technically curious, motivated problem-solver who wants hands-on data science experience.

RESPONSIBILITIES

• Support the design, construction, and optimization of robust data pipelines to enable machine learning and analytical modeling.
• Contribute to the design and implementation of data and ML workflows using orchestration tools such as Dagster, Airflow, or similar frameworks.
• Help implement data quality checks, validation routines, and monitoring for automated data workflows.
• Assist in organizing and managing internal GitHub repositories to standardize ML project structures and best practices.
• Collaborate with data scientists and engineers to automate the ingestion, transformation, and delivery of data for model development.
• Contribute to initiatives migrating analytical processes into cloud-based data lake architectures and modern platforms such as AWS or Snowflake.
• Develop reusable and well-tested code to support analytical pipelines and internal tools using Python and SQL.
• Conduct data mining, cleansing, and preparation tasks to build high-quality analytical datasets.
• Participate in model development, including data profiling, model training, validation, and interpretation.
• Build and evaluate predictive models that enhance profitability through improved segmentation and estimation of insurance risk.
• Assist in studies evaluating new business models for customer segmentation, retention, and lifetime value.
• Collaborate with business leaders to translate insights into operational improvements and cost efficiencies.

QUALIFICATIONS

• Currently pursuing or recently completed a Master’s in Data Science, Computer Science, Statistics, Economics, or related field.
• Proficiency in Python (Pandas, NumPy, Scikit-learn, XGBoost, or PyTorch) and SQL.
• Understanding of data engineering concepts, ETL/ELT workflows, and machine learning deployment.
• Exposure to workflow orchestration tools (e.g., Airflow, Dagster, Prefect) and Git/GitHub for collaborative development.
• Familiarity with Docker, CI/CD pipelines, and infrastructure-as-code tools such as Terraform preferred.
• Knowledge of AWS cloud services such as S3, Lambda, EC2, or SageMaker a plus.
• Experience with common modeling techniques (e.g., GLM, tree-based models, Bayesian statistics, NLP, deep learning) through coursework or projects.
• Strong analytical, communication, and problem-solving skills.
• A self-starter mindset, with attention to detail and enthusiasm for learning new technologies.

SALARY RANGE

The pay range for this position is $35 hourly.

ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent."