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About Our Company
Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Champion, New Era, Nike, and Mitchell & Ness. In addition to our wide range, we are the industry leader in on demand customization.
We currently operate 1,300+ brick and mortar locations, including specialty concept stores for the NBA, NHL, and the two largest MLB franchises via our Yankees & Dodgers Clubhouse stores. Lids has built partnerships and collaborations with iconic global brands, creating a community where fans, fashion, and culture collide.
General Position Summary
The Entry Level HR Shared Service Coordinator supports the delivery of efficient and consistent HR services to employees and managers across the organization. This role is ideal for individuals beginning their career in Human Resources and provides hands-on experience with core HR processes, employee support, and HR systems within a shared services environment. The coordinator works under guidance from lead HR team members and gains exposure to multiple areas of HR.
Principle Duties And Responsibilities
- Serve as a first point of contact for routine employee HR questions via email, phone, or HR ticketing system.
- Provide basic information related to HR policies, benefits, payroll, timekeeping, and onboarding.
- Route or escalate non-routine or complex inquiries to senior HR staff or specialists as needed.
- Assist with employee lifecycle activities including new hires, onboarding tasks, job changes, and terminations.
- Enter and update employee data in the HRIS accurately and in a timely manner.
- Prepare standard HR documents such as employment verification letters and onboarding materials.
- Support employees with basic benefits enrollment questions and direct them to appropriate resources.
- Assist with payroll data validation and help resolve simple discrepancies.
- Maintain documentation in accordance with company policies and legal requirements.
- Follow established HR procedures, checklists, and service-level guidelines.
- Maintain confidentiality of employee information at all times.
- Support audits and compliance activities by organizing files and records.
- Work closely with HR team members to learn HR processes and systems.
- Participate in training sessions and HR projects to build HR knowledge and skills.
- Collaborate with other HR teams such as Payroll, Benefits, HRIS, and Talent Acquisition as assigned.
Job Required Knowledge & Skills
- High School Diploma or equivalent.
- At least 3–6 months of experience in an HR Shared Services environment.
- Strong interest in Human Resources and employee services.
- Basic computer skills and proficiency in Microsoft Office (Word, Excel, Outlook).
- Strong attention to detail and willingness to learn.
- Strong communication and interpersonal skills.
- Customer-focused mindset.
- Ability to follow processes and instructions.
- Good organizational and time-management skills.
- Professionalism and discretion when handling sensitive information.
- Ability to work effectively in a team environment.
Preferred Job Required Knowledge & Skills
- Associate’s or bachelor’s degree in Human Resources, Business Administration, or a related field (or currently pursuing).
- Exposure to JIRA Ticketing System or UKG Ready HRIS through coursework or internships.
- Customer service experience.
- Coursework in HR, employment law, or business operations.
Work Environment
- Onsite office work environment.
- Standard business hours from 8 a.m. – 5 p.m., flexibility may be provided upon request.
Physical Demands and Travel Requirements
- Ability to constantly sit at a desk in a sedentary work environment
- Ability to frequently communicate clearly and effectively, both verbally and in writing
- Ability to view electronic/written materials and adjust focus when needed (i.e. computers screens, documents, etc.)
- Ability to frequently use a computer, keyboard, mouse, and other standard office equipment.
- Ability to occasionally stand and walk throughout the office.
- Ability to occasionally lift or move items up to 15 pounds.
- Ability to occasionally present information to small and large groups, including team members and leadership.
- The noise level in the work environment is usually moderate.
Kick-start or grow your career in Human Resources
Are you looking for a chance to build real-world HR experience and strengthen your skills? This opportunity is perfect for someone eager to learn, contribute, and grow in the Human Resources field. As an HR Administrative Support Specialist, you’ll play an important role in supporting HR operations, helping employees, and gaining hands-on exposure to many areas of HR. Our client is a growing company looking for individuals to grow with them!
This role offers the chance to develop practical skills while supporting HR systems, recruitment, onboarding, employee support, and payroll, while working closely with HR leadership and contributing to projects that improve workplace processes.
What You’ll Do
- Support daily HR operations by using HR software, maintaining employee records, and assisting with administrative tasks.
- Help with hiring efforts by posting jobs, reviewing applications, coordinating interviews, running background checks, and preparing offer letters.
- Assist with onboarding and offboarding to ensure employees have a smooth start and exit experience.
- Maintain employee records and HR documentation to keep information organized and accurate.
- Respond to employee questions and help connect them with HR resources and support.
- Assist with payroll tasks including data entry, reporting, and acting as backup support when needed.
- Support HR initiatives and projects such as employee engagement activities, training coordination, and process improvements.
- Prepare reports, employment verifications, and HR documents as needed.
Why This Role Is a Great Opportunity
- Gain hands-on HR experience across multiple HR functions
- Develop skills in HR systems, recruiting, employee relations, and payroll
- Work on projects that improve workplace processes and employee experience
- Build a strong foundation for a long-term HR career
What We’re Looking For
- Someone organized, dependable, and eager to learn
- Strong communication and interpersonal skills
- Interest in developing a career in Human Resources
- Comfortable using technology and HR software systems
- A team player who enjoys helping others and improving processes
If you’re ready to build valuable HR skills and grow your career, this could be the opportunity you’ve been looking for.
Director of HR Operations & Total Rewards
The Director of HR Operations & Total Rewards serves as a strategic and operational leader responsible for optimizing the organization’s HR infrastructure and advancing a comprehensive, competitive total rewards philosophy. This role directs all aspects of HR operations, including compensation, benefits, HRIS, analytics, and policy administration, ensuring alignment with organizational goals, compliance standards, and a culture of equity, engagement, and excellence.
Principal Duties and Accountabilities:
- Develop and execute the HR operations and total rewards strategy to align with organizational goals and drive a consistent, high-quality team member experience.
- Design, implement, and govern compensation programs and pay structures that are equitable, performance-based, and market-competitive.
- Lead the administration and continuous improvement of employee benefits programs that enhance well-being, engagement, and retention while balancing cost and competitiveness.
- Oversee HR technology systems; partner with Information Technology, Finance, and Payroll to ensure integration, automation, data accuracy, and ease of use across HRIS and related platforms.
- Establish and maintain robust HR analytics, dashboards, and reporting tools that inform leadership decisions and measure organizational health and people outcomes.
- Ensure compliance with applicable laws and regulations by developing and maintaining policies, procedures, and audit practices that mitigate risk and promote consistency.
- In partnership with the HR leadership team, oversee the preparation, submission and maintenance of EEO-1 and Affirmative Action plan reporting.
- Oversee leave of absence programs and other regulatory processes to ensure legal compliance, operational efficiency, and a supportive team member experience.
- Evaluate, select, and manage relationships with vendors, brokers, and consultants to ensure quality, cost-effectiveness, and alignment with organizational objectives.
- Lead process improvement initiatives that streamline HR operations, leverage technology, and advance standardization and scalability across the enterprise.
- Develop and implement communication and change management strategies that promote understanding and engagement in HR programs and initiatives.
- Participates in the development of departmental budgets and is accountable to budgetary expectations.
Education:
- Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field required.
- Master’s degree in Human Resources, Business Administration (MBA), Organizational Development, or a related discipline preferred.
Experience:
- Minimum of 10+ years of progressive experience in Human Resources, including at least 5 years in a leadership role overseeing HR operations, compensation, benefits, or HR systems.
- Demonstrated experience designing and managing total rewards programs (compensation, benefits, recognition, and wellness).
- Proven success implementing or optimizing HR information systems and leveraging HR analytics for business insight.
- Strong knowledge of federal and state employment laws, compliance, and HR governance practices.
- Experience leading cross-functional HR projects and driving process optimization or automation initiatives.
- Professional certification(s) such as SHRM-SCP, SPHR, CCP (Certified Compensation Professional), or CEBS (Certified Employee Benefit Specialist) preferred.
- Industry experience within construction or manufacturing industries helpful.
Knowledge, skills and abilities:
- Extensive and comprehensive knowledge of Human Resources principles, best practices, and regulatory requirements, with particular depth in total rewards, HR operations, and compliance.
- Proven expertise in the design, implementation, and administration of total rewards programs—including compensation frameworks, incentive plans, and benefits strategies—that align with organizational goals.
- Advanced proficiency in HR Information Systems (HRIS), data analytics, and reporting, with the ability to leverage technology and insights to drive strategic and operational decisions.
- Strong analytical and problem-solving skills; able to frame complex issues, interpret data, and develop practical, high-impact solutions.
- Demonstrated strength in project management—planning, resourcing, and executing concurrent initiatives that deliver measurable outcomes on time and within budget.
- Effective leadership capability, fostering high-performing teams through coaching, accountability, and continuous professional development.
- Exceptional relationship-building and collaboration skills, with the ability to partner effectively across business functions and influence at all organizational levels.
- Strategic agility and adaptability; able to navigate organizational change, manage competing priorities, and sustain performance through periods of transformation.
- Strong business and financial acumen with a continuous improvement mindset and commitment to operational excellence.
- Influential change leader who drives innovation, champions inclusion and equity, and enhances the team member experience through HR operational excellence.
Physical and/or Travel demands:
- Infrequent travel between company regional offices, and to other potential project sites, will be required.
- Requires frequent sitting, keyboarding, use of monitor and telephone.
Benefits and Compensation:
- The range for this position has been established at $142,000 to $200,000 per year and is U.S. Engineering’s good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.
- Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.
This position will be posted until April 30th, 2026. To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.
U.S. Engineering is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.
U.S. Engineering is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering Service reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.
Job Description
Assistant HR Director oversees daily HR operations, ensuring compliance with employment laws, and implementing HR strategies that align with organizational goals. This role assists with employee relations, recruitment, benefits administration, policy enforcement, and performance management while helping lead the HR team.
Key Responsibilities
* HR Operations & Compliance
* Assist in managing day-to-day HR functions.
* Ensure compliance with federal, state, and local labor laws.
* Support audits (payroll, benefits, HR files, 401k, workers' comp, etc.).
* Maintain and update HR policies and employee handbook.
* Recruitment & Talent Management
* Oversee recruitment efforts, including job postings, screening, and onboarding.
* Assist with workforce planning and staffing model evaluations.
* Monitor hiring metrics and retention strategies.
* Employee Relations
* Address employee concerns and workplace investigations.
* Support conflict resolution and disciplinary processes.
* Assist in handling EEOC claims and legal documentation preparation.
* Benefits & Compensation
* Support benefits administration and open enrollment.
* Assist with compensation reviews and salary benchmarking.
* Coordinate with payroll to ensure accuracy.
* Performance Management
* Assist in implementing performance review processes.
* Support leadership in coaching and corrective action plans.
* Help develop training and leadership development programs.
* Leadership Support
* Act as HR Director in their absence.
* Provide guidance to managers and department heads.
* Supervise HR staff as assigned.
Qualifications
Education:
* Bachelor's degree in Human Resources, Business Administration, or related field required.
* Master's degree preferred.
Experience:
* 5+ years of progressive HR experience.
* 2+ years in a supervisory or leadership role preferred.
* Healthcare HR experience preferred (if applicable).
Certifications (Preferred):
* SHRM-CP / SHRM-SCP
* PHR / SPHR
Skills & Competencies
* Strong knowledge of employment law
* Excellent interpersonal and conflict resolution skills
* High level of confidentiality and professionalism
* Strong organizational and leadership abilities
* Proficient in HRIS and payroll systems
This role provides comprehensive HR support with an emphasis on HRIS management, employee relations, investigations, onboarding, benefits administration, and compliance.
The HR Generalist serves as a key contact for employees and management, ensuring HR processes are carried out accurately, professionally, and in accordance with company policy and employment law.
MAJOR RESPONSIBILITIES & DUTIES HR Operations and Administrative Support Perform HRIS data entry, auditing, and personnel file maintenance.
Support and enhance HR administrative workflows including digital file management and personnel recordkeeping.
Coordinate and deliver new hire orientation sessions and support onboarding and benefits enrollment processes.
Manage HR supply inventory and ordering.
Employee Relations & Investigations Serve as a first point of contact for employee concerns and complaints; escalate complex matters to the HR Manager as needed.
Conduct intake for employee relation issues and support in fact-finding, documentation, and investigative activities.
Prepare investigation summaries and assist in drafting disciplinary documents.
Partner with supervisors to promote positive employee relations and consistent application of company policies.
Policy Compliance & Interpretation Provide basic guidance to employees and supervisors on HR policies, practices, and procedures.
Ensure compliance with federal and state employment laws including FMLA, ADA, HIPAA, FLSA, EEOC, and workers' compensation.
General HR Support Process terminations and support exit procedures.
Assist with internal audits, reporting, and preparation of HR metrics.
Provide customer service to employees and supervisors by responding to inquiries in a timely and professional manner.
Perform other HR duties and projects as assigned.
SKILLS & QUALIFICATIONS Required Competencies: Demonstrates strong judgment, discretion, and ability to maintain confidentiality.
Excellent interpersonal skills and ability to communicate effectively with employees at all levels.
Detail-oriented with strong organizational and time management skills.
Proficient in Microsoft Office (Word, Excel, PowerPoint) and experience with HRIS platforms.
Knowledge of general HR practices and employment laws; experience in employee relations and investigation processes preferred.
EDUCATION & EXPERIENCE Associate degree in Human Resources, Business Administration, or related field and at least 3 years of progressive HR experience OR High School Diploma (or GED equivalent) and 6 years of relevant Human Resources experience, including administrative and employee relations work.
Competency To perform the job successfully, an individual should demonstrate the following competencies: Interpersonal Skills – Maintains confidentiality; Able to interact with a high volume of people; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.
Verbal Communication – Speaks clearly and persuasively in positive and negative situations; Listens and gets clarification; Responds effectively to questions.
Written Communication – Writes clearly and informatively; Edits work for spelling, grammar and accuracy; Able to read and interpret written information.
Problem Solving – Ability to design workable solutions to problems in a timely manner and within an ambiguous environment.
Reasoning Ability
- Apply common sense understanding to carry out instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interest; Supports everyone’s efforts to succeed.
Diversity
- Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
Ethics
- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Quality – Completes work in timely manner; Works quickly and efficiently.
Looks for and implements process improvements.
Planning/Organizing
- Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes and schedules tasks; Develops realistic action plans.
Professionalism
- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Adaptability
- Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Flexibility to work as required and when needed to address urgent issues.
Dependability – Follows instructions, responds to management directions; Takes responsibility for own actions; Keeps commitments; Commits to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Job Type: Full-time Benefits: Dental insurance Health insurance Life insurance Paid time off Vision insurance Experience: Human resources: 3 years (Required) Ability to Commute: Harlingen, TX 78550 (Required) Ability to Relocate: Harlingen, TX 78550: Relocate before starting work (Required) Work Location: In person
**THIS IS AN ONSITE ROLE MONDAY
- FRIDAY WITH FLEXIBILITY REQUIRED FOR A MULTIPLE SHIFT OPERATION
** Under general supervision, the HR Generalist provides guidance and solutions on human resources operational issues.
This individual partners with management to facilitate the delivery of HR services.
In addition, the HRG ensures the organization's current HR requirements are met and the HR strategy is implemented effectively.
The Generalist also serves as contact for employees and answers questions regarding HR policies and procedures.
Job Description Main Responsibilities: Develop positive employee relations (PER) initiatives.
Coach employees and managers on correct interpretation and administration of Company HR policy.
Assist management in maintaining positive employee relations.
Assess the internal employee climate, counsel with managers to identify and implement actions that improve or maintain a positive employee relations environment.
Partner with HR management when conducting local level investigations and resolving team member issues.
Conduct exit interviews and provide feedback to management.
Represent the company, when needed, at unemployment hearings.
Liaison between Talent Acquisition and management in the recruitment and selection of candidates.
Work with local managers to determine training needs.
Compile data and analyze past and current year training requirements.
Recommend training programs and utilization to support employee and management development.
Ensure effective new employee on-boarding process.
Ensure internal consistency and worth in administering job evaluations and compensation programs.
Facilitate organization development and job evaluation processes.
Assist local managers with salary and wage administration to ensure pay consistency and equity.
Ensure HR operation is operating in accordance with federal, state, and local employment requirements, e.g., Fair Labor Standards Act (FLSA), Title VII, etc.
Support affirmative action programs.
Audit and maintain current work authorizations.
Support the leave of absence process in partnership with corporate Leave of Absence team and management to include team member accommodations, communication, etc.
Assist managers with administration of Worker’s Compensation policies and procedures.
Take lead role in ensuring that employees are returned to work as soon as possible.
Minimum Requirements: Education Bachelor’s degree.
Work Experience At least 2 years of HR Generalist experience demonstrating knowledge of HR practices, legal rules and regulations.
Experience applying knowledge of state employment laws to assess compliance issues.
Experience establishing & maintaining relationships with individuals at all levels of the organization.
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Position may require travel up to 25% of the time for business purposes (within state and out of state).
Preferred Qualifications PHR or SPHR.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $73,000.00
- $110,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Duration: 12 Months
Location: Rosemead, CA 91770 / Hybrid Schedule In-Office Monday & Tuesday
Shift: M-F 8-5 / 7-4 Shift may vary due to business needs
Day-to-Day Responsibilities
- Provides centralized human resource services spanning payroll, benefits and other transactions through the HR service center (HRSC).
- Ensures efficiency of service center operations, technology and transaction processes.
- Establishes standards and procedures for handling employee questions, transactions and administration of human resource programs.
- Coordinates services with the human resource information systems, human resource program managers and technology specialists.
- Responds to inquiries to the Human Resources Service Center via telephone or the case management tool in a fast-paced environment, identifying and escalating process inefficiencies and failures.
- Utilizes case management tools to track, monitor, and respond to requests from employees, leaders, vendors, and applicants.
- Utilizes standard operating procedures and policies to assist employees, leaders, vendors, and applicants on a wide variety of detailed HR related topics.
- Ensures employment files align with departmental guidelines and regulatory requirements by completing file audits for both new hires and transfers.
- Conducts regular audits and reviews of HR service delivery processes, systems, and documentation to ensure compliance with internal policies, legal requirements, and industry standards.
- Completes termination requests within applicable systems; corrects file feed exceptions.
- Works with HR partners to complete weekly, monthly, and annual reporting and audits as needed, leading the documentation of HR service processes for the HR service center.
- Participates in the development and delivery of training for internal staff, specialist groups, or others as needed.
- A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
Required Skills:
- Three or more years of experience in a HR related discipline.
- HR Systems & Case Management Proficiency
- Regulatory & Policy Compliance
- Communication & Customer Service
- Analytical & Problem-Solving Skills
- Collaboration
Desired Skills:
- SuccessFactors
- Process Improvement
Education: High School Diploma or Equivalent
Work Location: North Chicago, Illinois, USA 60064
Assignment Duration: 6 months (possible extension)
Work Arrangement: Hybrid (onsite Tuesday through Thursday each week)
Position Summary
Supports Workday processes that include employee record management, database updates, reporting, quality measurements, and monitoring upstream/downstream integrations. In this role, you will work with internal and external stakeholders in alignment with the global operating model, ensuring compliance and internal controls.
Key Responsibilities
- Manage and support key HR processes in the Workday system (employee lifecycle processes, HR reporting, process accuracy, data quality, documentation management).
- Handle HR documentation.
- Administer data quality reports and act on corrections of errors.
- Actively look for continuous improvement ideas and lead initiatives toward process improvements and automation.
- Keep process documentation up-to-date.
- Take accountability for compliance with defined HR processes and relevant policies.
- Cooperate closely with internal and external stakeholders (e.g., Business HR, Benefits, Total Rewards, Finance, and others) to continuously improve service quality and efficiency.
- Deliver system and process training to new joiners.
- Respond to internal stakeholders regarding questions or issues related to Workday processing data and/or HR reporting.
- Cooperate actively and closely with colleagues from other HRConnect Teams for outstanding service delivery.
Qualifications & Experience
- Bi-lingual Spanish speaking and written skills required.
- Solid knowledge and expertise in HR systems - Workday would be ideal.
- 2 years of experience in an HR environment.
- Recent college graduates with an HR degree will be considered.
- Bachelor's degree required, with strong preference for a concentration in HR.
- Technical expertise in HR processes and understanding of process dependencies.
- Strong written and oral communication skills in English and other languages as required.
- Customer orientation and ability to adapt quickly to changing environments.
- Ability to prioritize multiple requests.
- Continuous improvement mindset.
- Experience in project management is considered an asset.
Description
Ready for more than just a job? Build a career with purpose.
At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.
As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.
In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.
At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.
Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.
From your PASSION to ours
Lactalis USA, part of the Lactalis family of companies, is currently hiring a HR Core Services Intern based in Buffalo, New York.
This paid internship will work a minimum of twenty hours per week. The Human Resource Core Services Intern will assist the Core Services Department with various HR assignments and projects within Lactalis USA. The HR Intern will support a team of HR professionals with projects in the areas of Benefits, HR Systems, Payroll, HR Policy and Procedures, and other capacities of Human Resources.
From your EXPERTISE to ours
Key responsibilities for this position include:
- Provide support on daily tasks in line with department objectives including auditing employee changes, reporting, and various HR projects
- Conduct internal HR Audits of employee records, policies & procedures, recurring deductions, status change forms, payroll data, and system configurations
- Complete data analysis allowing departments to reach informed decisions
- Enter, maintain and process items such as wage garnishments, child support deductions, and unemployment documents
- Respond to and resolve questions and issues in a timely and professional manner
- Provide assistance in key project plan tasks (i.e. payroll projects, software migrations, etc.); follow-through to complete on time and with accuracy
- Assist with mandatory reporting, such as Affirmative Action, EEO, CA Pay Data, and ACA, as well as other internal reporting requirements
- Conduct benefit audits to identify vendor remittance discrepancies and ensure employee deduction accuracy
- Review, correct, and track various human resources documents including I-9's and various other intra-company forms
- Facilitate communication among individuals' inter-office and intra-office
- Create manuals and standard operating procedures for new processes
- Assist with production of communication materials for the Core Services department, including Benefit Newsletters, Wellness Communications, and HRIS/Payroll updates
- Assist with organizing and resolving tax notices and related issues
Requirements
From your STORY to ours
Qualified applicants will contribute the following:
Education
- In order to fill this position, the candidate must be a full time college student or recent graduate, in their sophomore year or greater, working towards a Bachelor's Degree in Human Resources or Business with a concentration in HR Management.
Skills/Abilities
- To perform this job successfully, an individual should have knowledge of Microsoft Excel, Word, Outlook, and PowerPoint.
- Ability to maintain confidentiality with sensitive HR information.
- Task-oriented with strong attention to detail
- Strong skills - organizing, multi-tasking, and prioritizing
- Ability to communicate effectively with other departments
Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.
WHO WE ARE:
The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The FoundRae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values.
The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. FoundRae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it.
About the Role:
We are seeking a detail-oriented and proactive HR Assistant Manager, Retail to join our growing team. This role will be responsible for managing core HR operations, with a strong focus on Retail HR, recruiting, onboarding, and ensuring the accuracy and compliance of our HRIS system. The ideal candidate has a passion for process improvement, thrives in a fast-paced environment, and demonstrates sound judgment in handling sensitive employee matters and performance documentation.
Key Responsibilities:
- Serve as Human Resources Business Partner for U.S. retail teams, providing day-to-day HR guidance, employee counseling, and documentation support across the employee lifecycle.
- Partner closely with Retail Leadership to drive performance management practices, including performance reviews, and the development and execution of performance improvement plans.
- Advise and support managers on employee relations matters, including performance conversations, corrective actions, investigations, and documentation, ensuring alignment with company policy and employment best practices.
- Conduct store visits as needed to build strong relationships with retail teams, assess engagement, and support leadership on people initiatives.
- Partner with hiring managers to assess workforce needs and support timely, high-quality hiring outcomes.
- Manage full-cycle recruitment for retail roles, including job postings, sourcing, screening, interview coordination, and offer support in partnership with Store and Area Leadership.
- Post and maintain all retail job openings across internal systems and external platforms, ensuring consistency in job descriptions, branding, and compliance.
- Own retail new-hire onboarding within the HRIS, ensuring an efficient, compliant, and welcoming experience for all new employees.
- Maintain accurate and up-to-date employee records in the HRIS, including changes to status, compensation, and role, ensuring data integrity and timely processing.
- Provide support to Office and Fulfillment teams as needed, including employee relations, performance support, and operational HR guidance.
- Prepare and issue employment-related documentation, including promotion letters, compensation changes, and annual review communications.
- Provide HR systems support and troubleshooting for employees and managers, acting as a first point of contact for HRIS-related questions.
- Support ongoing compliance initiatives, including I-9 processing, background checks, training documentation, and audit readiness.
- Partner on employee engagement and learning initiatives across Retail, Office and Fulfillment as needed.
- Track and manage compliance-related materials and documentation, ensuring records are organized, current, and accessible.
- Maintain confidential records related to employee relations cases, investigations, performance issues, and outcomes.
- Generate and analyze regular and ad-hoc HR reports on headcount, turnover, recruiting activity, and compliance metrics to support business decisions.
Qualifications:
- Excellent interpersonal and written communication skills.
- 3+ years of progressive HR experience, ideally with exposure to recruiting, HRIS administration, and HRBP Support
- Proficiency in HRIS platform
- Strong attention to detail with excellent organizational and time-management skills.
- Knowledge of HR compliance and labor laws
- Ability to maintain confidentiality and exercise discretion and sound judgment.
- Experience supporting a multi-state or multi-site workforce.
- SHRM-CP, PHR, or equivalent certification preferred
