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Description
What We're Looking For:
Are you an attentive Account Manager with experience in serving SaaS customers? We're actively seeking professionals like yourself to join our dynamic team and take charge of managing, renewing, and driving growth for our valued accounts. As an Account Manager, you'll play a crucial role in nurturing existing client relationships and maximizing their potential.
Meltwater offers more than employment-it's a voyage towards personal and professional advancement. Immerse yourself in an atmosphere that nurtures your skills, encourages mentorship, and champions inclusive leadership practices. Interact with experienced account managers and resilient leaders who are dedicated to supporting your growth journey.
Join our team, where you'll be embraced by a diverse community that honors your individual contributions and propels you toward realizing your full potential.
What You'll Do:
Manage, renew, and foster growth within assigned accounts following their transition from the Client Acquisition team.
Focus on driving sustainable, long-term growth while overseeing renewals, leveraging support from the Customer Success and Renewals teams.
Develop customized account plans and strategies aimed at optimizing customer retention and stimulating account growth.
Identify and actively pursue expansion opportunities within accounts, including upselling and cross-selling initiatives.
Collaborate closely with the Customer Success team to drive ongoing engagement and utilization of our solutions.
Partner with Renewals Representatives to ensure robust account retention and skillfully negotiate pricing agreements.
Cultivate and nurture strong relationships with key stakeholders within assigned accounts, driving both engagement and satisfaction.
Monitor customer usage patterns to inform strategic renewal and product expansion approaches.
Implement proactive sales processes to effectively counter competitive threats during renewal negotiations.
What You'll Bring:
A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively.
A minimum of 2 years tenure in account management is desired, with an established track record in account management, growth, and renewals, within the software or SaaS domain.
Strong strategic thinking and execution capabilities, with a focus on customer retention and growth.
Ability to develop effective account plans and strategies aligned with customer goals.
A proactive approach to identifying and driving expansion opportunities within accounts.
Refined communication and collaboration abilities to seamlessly engage with both the Client Success and Renewals teams, fostering a synergistic environment for mutual achievement.
Results-oriented mindset with a focus on achieving growth targets and customer satisfaction.
Excellent written and verbal communication skills in English.
Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week
The ability to legally work in the country of hire is required for this position.
What We Offer:
Comprehensive Paid Time Off & generous paid & unpaid leave policies
401K matching, life insurance, commuter benefits, and parental leave plans
Excellent medical, dental, and vision options
Collaborative, transparent and fun loving office culture
Accelerated professional development and growth programs
Compensation Overview:
- Base Salary of $55,000 - $73,000 USD per year + monthly commissions [subject to the terms of the applicable commission plan].
- Total compensation range for this position: $ 91,500 - $122,000 USD per year. Earnings are dependent on individual sales performance.
When you'll join: April 2026
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around
the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along
the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Description
What We're Looking For:
As the Insights Services Manager for the Tech, Media & Entertainment vertical, you will lead the delivery of strategic insights programs for a portfolio of high-profile clients across the TME space. You will manage a team of 3-4 analysts and serve as the primary engagement lead across multiple accounts, ensuring high-quality, commercially impactful insights delivery.
This role blends client leadership, team management, and operational execution. You will be responsible for driving account success, developing your team, and ensuring scalable, high-performing delivery within your vertical.
This is a hands-on leadership role for someone who thrives in fast-paced environments and understands the evolving landscape of media intelligence, digital analytics, and brand measurement.
Meltwater offers more than employment-it's a journey towards personal and professional advancement. Immerse yourself in an atmosphere that nurtures your leadership skills, champions innovation, and empowers you to drive change across a diverse, global organization.What You'll Do:Vertical & Account Leadership
Own and lead the Tech, Media & Entertainment client portfolio within Insights Services.
Serve as the primary point of contact for key client stakeholders across multiple accounts.
Translate business objectives into structured insights programs and reporting frameworks.
Ensure delivery excellence across dashboards, reports, executive presentations, and strategic recommendations.
Lead and develop a team of 3-4 analysts.
Provide structured coaching, performance feedback, and development planning.
Ensure workload prioritization and resourcing across accounts within the vertical.
Foster accountability, quality standards, and consistent delivery practices.
Oversee account timelines, scope adherence, and delivery milestones.
Monitor project health, utilization, and margin performance within your vertical.
Partner with Sales, Client Success, and Product to ensure alignment and scalable solutions.
Escalate risks early and proactively remove blockers impacting delivery.
Ensure consistent application of research methodologies and media measurement frameworks.
Maintain high standards for storytelling, visualization, and strategic clarity.
Contribute to SOP refinement and knowledge sharing within Insights Services.
Bachelor's degree in PR, Communications, Market Research, Business, or a related field; advanced degree preferred.
4+ years of experience in insights, media analytics, market research, or related fields, with 1-3 years of people management experience.
Proven track record in managing large-scale, multi-stakeholder insights programs with measurable business impact.
Expertise in research methodologies, media measurement KPIs, and translating complex data into actionable strategic recommendations.
Experience in Tech, Media, or Entertainment industries preferred.
Commercial awareness, including scope management and margin sensitivity.
Demonstrated success in leading and developing high-performing teams.
Exceptional executive presence with the ability to influence senior stakeholders internally and externally.
Business-level fluency in English (additional languages a plus).
What We Offer:
Enjoy flexible paid time off that allows you to have an enhanced work-life balance.
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Base Salary of $115,000 - $132,000 USD per year + 10% annual bonus paid in quarterly installments [subject to the terms of the applicable bonus plan] Total compensation range for this position: $126,500 - $145,200 USD per year.
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around
the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along
the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Proposal Writer
Job Locations
US
Job ID
2026-2159
# of Openings
1
Category
Software Engineering
Overview
We are seeking a detailoriented Proposal Writer with demonstrated federal proposal and contracting experience. The ideal candidate excels at developing clear, persuasive, and fully compliant content while transforming complex information into compelling narratives and visuals. This role collaborates closely with capture teams and subject matter experts to ensure all proposal responses, graphics, and supporting materials are accurate, visually engaging, and aligned with federal solicitation requirements.
Responsibilities
- Review RFPs/RFIs/RFQs to develop proposal plans, kickoff materials, and response strategies.
- Develop proposal outlines, compliance matrices, proposal schedules, and task assignments.
- Coordinate and facilitate proposal reviews to verify compliance with solicitation instructions, evaluation criteria, and formatting requirements.
- Interview with SMEs to gather technical, programmatic, and operational information.
- Write and edit major proposal sections, including executive summaries, technical volumes, management approaches, past performance, qualifications, and resumes.
- Translate complex technical information into clear, user friendly narrative tailored for federal evaluators. friendly narrative tailored for federal evaluators.
- Review and rewrite proposal inputs to improve quality, accuracy, and alignment with win themes.
- Edit proposals for completeness, clarity, organization, readability, and editorial consistency.
- Ensure all content adheres to solicitation of instructions, federal standards, internal templates, and style guidelines.
- Develop and maintain proposal libraries, templates, style guides, and past performance repositories.
- Maintain a comprehensive inventory of opportunities-current, historical, and planned.
- Keep contract matrices, past performance information, and boilerplate content up to date.
- Provide documentation support for internal policies, technical documents, and corporate procedures, including software development and network processes.
- Select and develop graphics, illustrations, and layouts that enhance proposal readability and impact.
- Support the creation of materials for technical seminars, leadership briefings, and proposal related presentation.
- Maintain subject matter expertise through continuous learning, participation in professional development opportunities, and networking. matter expertise through continuous learning, participation in professional development opportunities, and networking.
- Ensure quality results by following proposal writing standards, templates, compliance tools, and best practices for readability and tone.
Qualifications
- 6 to 8 years of commensurate experience with a Masters degree or 8 to 10 years of commensurate experience with a Bachelors degree or equivalent.
- Must have hands on experience performing compliance checks across all volumes, attachments, and required forms.
- Must have experience reviewing RFPs/RFIs/RFQs to develop proposal plans, kickoff materials, and response strategies.
- Strong understanding of federal procurement, including FAR, Section L/M compliance, and technical volume development.
- Knowledge of selecting and developing graphics, illustrations, and layouts that enhance proposal readability and impact.
- Experience supporting federal contracting, IT services, professional services, or HR/shared services.
- Demonstrated ability to synthesize information, write persuasively, and work under tight deadlines.
- Proficiency with MS Office, SharePoint, Adobe Acrobat, and common proposal collaboration tools.
- Ability to coordinate inputs from SMEs and manage multiple proposals simultaneously.
Target Pay Range
The below listed pay range for this position is not a guarantee of compensation or salary. The final offered salary will be influenced by a host of factors including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at Pyramid Systems that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits, to include our Employee Stock Ownership Program, FlexPTO, and learning and development opportunities.
Pyramid Min
USD $94,647.00/Yr.
Pyramid Max
USD $141,971.00/Yr.
Why Pyramid?
Pyramid Systems, Inc. is an award-winning, technology leader, driving digital transformation across federal agencies. We empower forward-thinking innovations, accelerate production-ready software, and deliver secure solutions so federal agencies can meet their mission goals. Voted a Top Workplace, both regionally (Washington, DC) and Nationally (USA) the past 2 years (2023 and 2024) based on the feedback from our employees, we are headquartered in Fairfax, VA. and have a growing national footprint. We value and promote our Flexible Workplace approach because of the positive impacts it has on work-life integration. We remain committed to ensuring every employee's voice is heard, performance and results are recognized and rewarded, development and advancement is a focus, and diversity, equity and inclusion is a company priority. We offer competitive compensation and benefits (including a recently launched Employee Stock Ownership Plan - ESOP), a robust performance-based rewards program, and we know how to have fun! Our people and culture have endured and delivered for our clients for nearly three decades.
EEO Statement
Pyramid Systems, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Part Time Engagement Trainer
Job Locations
US-NC-Raleigh
Primary Posting Location : City
Raleigh
Primary Posting Location : State/Province
NC
Postal Code
27601
Primary Posting Location : Country
US
Requisition ID
Position Type
Part Time
Minimum
USD $18.46/Hr.
Maximum
USD $25.00/Hr.
Summary
Engagement Trainer Part Time
Our sales team needs an engaging individual to effectively train our Event Specialists to engage with consumers and increase sales. This part time Engagement Trainer job is accountable for the in-store training of Event Specialists, onboarding of new employees and developing positive relationships with store personnel. The ideal employee trainer is friendly, outgoing and able to train employees in a clear and concise manner. If you feel you can train and motivate our retail team to make the sale and generate excitement, we encourage you to apply. When you work for Advantage Solutions, you become part of the largest sales and marketing agency in North America where you will receive great training and competitive pay rates.
Responsibilities:
- Meet the associate in the store on their first day and demonstrate how to set up, conduct and break down a product demonstration.
- Introduce the ES to the store management team and review protocol for contact and engagement with store management.
- Understand store's engagement goals and work to support.
- Consistently visit the store on a regular schedule.
- Conduct performance audits with the store management team.
- Work with ES on a regular schedule, to continue training in support of event management, customer engagement, store relationship building and salesmanship.
Qualifications:
- (Required) High School Diploma or GEDor equivalent experience.
- 2-3 years' experience in event marketing, demonstrations, customer service, sales, retail/grocery, or coaching for improvement is highly desirable.
- Excellent customer service orientation.
- Comfortable coaching for improvement from a positive point of view.
- Self -starter and ability to work independently to achieve goals.
- Ability to work effectively with management.
- Must be comfortable engaging with the public, talking with consumers and recommending product sales.
- Basic computer skills including familiarity with Word, Excel, and Internet usage.
- Must pass online Food Safety training exam (all training hours will be paid for by the Company).
- Compliance with all food safety requirements and regulations.
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Position Summary
The Engagement Trainer is accountable for working directly with the event specialist in store to facilitate job training, onboarding of new employees and developing positive relationships with store personnel. Engagement Trainers are also accountable for the overall engagement experience for each event executed by the event specialists in their geography.
Essential Job Duties and Responsibilities
On-board new Event Specialists (ES)
- Meet the associate in the store on their first day and demonstrate how to set up, conduct and break down a product demonstration.
- Introduce the ES to the store management team and review protocol for contact and engagement with store management.
- Coach the ES on the retailer's engagement model.
- Coach the ES on how to file their paperwork.
Build relationships with the store management team.
- Develop rapport with the store management team.
- Understand store's engagement goals and work to support.
- Consistently visit the store on a regular schedule.
- Conduct performance audits with the store management team
Train and Develop existing ESs
- Work with ES on a regular schedule, to continue training in support of event management, customer engagement, store relationship building and salesmanship.
- Audit ES performance by measuring and tracking development progress using performance score card. Keep track of coaching points made for each ES.
- Review score card and coaching points with each associate's supervisor.
Administrative Work
- Study product materials to develop product knowledge
- Review event schedule
- Attend trainings; products/ materials
- Check voice mails, emails
- Participate in scheduled calls with Supervisor/others as needed
Supervisory Responsibilities
Direct Reports
This position does not have supervisory responsibilities for direct reports
Indirect Reports
May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
Travel is not an essential duty and function of this job. Driving is an essential duty or function of this job.
Travel up to 20%
Minimum Qualifications
Education Level: (Required) High School Diploma or GED or equivalent experience
2-3 years' experience in event marketing, demonstrations, customer service, sales, retail/grocery, or coaching for improvement is highly desirable
Skills, Knowledge and Abilities
- Excellent customer service orientation
- Problem solving skills
- Comfortable coaching for improvement from a positive point of view.
- Self -starter and ability to work independently to achieve goals
- Ability to work effectively with management
- Must be comfortable engaging with the public, talking with consumers and recommending product sales.
- Excellent interpersonal skills, able to build and maintain relationships and trust with store management.
- Dependable, reliable, integrity, goal oriented, and driven to succeed describe the successful Engagement Trainer
- Excellent written communication and verbal communication skills
- Basic computer skills including familiarity with Word, Excel, and Internet usage
- Must pass online Food Safety training exam (all training hours will be paid for by the Company)
- Compliance with all food safety requirements and regulations
Environmental & Physical Requirements
Field / Reps Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment. Typically requires the ability to spend 50%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 74 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential.
Additional Information Regarding The Company Job Duties and Job Descriptions
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
CONNECT TO YOUR CAREER
Not ready to apply? Connect with us for general consideration.
DevOps Engineer
Job ID
2026-2165
# of Openings
1
Category
Software Engineering
Overview
Pyramid Systems is seeking an experienced DevOps/AWS Engineer take responsibility for creating, building, deploying, orchestrating, and automating deployment packages in AWS cloud-based environment.
Responsibilities
- Design and automate cloud environments at scale using Infrastructure as Code tools
- Design and develop fully automated software delivery pipelines
- Efficiently collaborate within and across agile teams to maximize productivity
- Develop technical documentation, architecture diagrams, and similar
- Engage in all agile ceremonies including backlog grooming, demos and retrospectives
- Eliminate roadblocks and hindrances preventing teams from delivering software
- Assist the team in documenting and leveraging cloud and DevOps best practices
- Fullstack development using modern frameworks and languages Python or JavaScript
- Quickly learn and adapt to new technologies, frameworks, or project requirements as needed
- Apply critical thinking and a solutionoriented mindset to identify issues and propose effective resolutions
- Integrate AI/ML models into applications to enhance functionality, automation, and overall user experience
- Collaborate with crossfunctional teams to design scalable architectures supporting both traditional and AIdriven features
- Implement best practices for model deployment, data handling, and performance optimization in AIenabled systems
Qualifications
- Bachelor's degree in computer science, engineering, or related field
- Must have AWS certs and/or CompTIA relevant certifications
- 5+ years of experience managing cloud or virtualized infrastructure
- Passionately practices Infrastructure automation using Terraform, Ansible, or similar
- Knowledge and familiarity with Docker and Kubernetes
- Fluent in at least one programming language - Python, Go, Typescript, JavaScript or similar
- Strong system administration experience in Linux
- Knowledge of AWS DevOps with GitHub Actions, GitLab CI/CD, Jenkins, or similar
- Strong team player, communicates well, and caries an infectious can-do attitude
- Must have hands on experience with Claude Code or similar AI tools
- Strong experience in compliance frame works like: ATO, SOC 2, PCI-DSS, FedRAMP, NIST 800-53, or CIS Benchmarks
Target Pay Range
The below listed pay range for this position is not a guarantee of compensation or salary. The final offered salary will be influenced by a host of factors including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at Pyramid Systems that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits, to include our Employee Stock Ownership Program, FlexPTO, and learning and development opportunities.
Pyramid Min
USD $123,760.00/Yr.
Pyramid Max
USD $185,640.00/Yr.
Why Pyramid?
Pyramid Systems, Inc. is an award-winning, technology leader, driving digital transformation across federal agencies. We empower forward-thinking innovations, accelerate production-ready software, and deliver secure solutions so federal agencies can meet their mission goals. Voted a Top Workplace, both regionally (Washington, DC) and Nationally (USA) the past 2 years (2023 and 2024) based on the feedback from our employees, we are headquartered in Fairfax, VA. and have a growing national footprint. We value and promote our Flexible Workplace approach because of the positive impacts it has on work-life integration. We remain committed to ensuring every employee's voice is heard, performance and results are recognized and rewarded, development and advancement is a focus, and diversity, equity and inclusion is a company priority. We offer competitive compensation and benefits (including a recently launched Employee Stock Ownership Plan - ESOP), a robust performance-based rewards program, and we know how to have fun! Our people and culture have endured and delivered for our clients for nearly three decades.
EEO Statement
Pyramid Systems, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Full Time Retail Sales Merchandiser
Job Locations
US-CA-San Diego | US-CA-El Cajon
Primary Posting Location : City
San Diego
Primary Posting Location : State/Province
CA
Postal Code
92101
Primary Posting Location : Country
US
Requisition ID
Position Type
Full Time
Minimum
USD $16.50/Hr.
Maximum
USD $20.00/Hr.
Summary
Full Time Retail Sales Representative
We are hiring a Full Time Retail Sales Representative to collaborate and strategize with store managers to improve sales and execute on client expectations. This Sales Representative will demonstrate outstanding customer service and selling skills by assisting customers, answering questions, and suggesting items of value to build customer loyalty. The ideal candidate is well organized, detail oriented, and able to handle a fast-paced work environment.
Take this opportunity to join North America's leading business solutions provider and build your career, APPLY TODAY!
What We Offer:
- Full-Time Benefits (Medical, Dental, Vision, Life)
- 401(k) with company match
- Training/support and ongoing career development
- Generous paid time-off
Responsibilities:
- Develop key relationships with store and market managers
- Ensure proper product placement that delivers best visibility
- Successfully secure front end and main aisles presence of client products
- Analyze business needs to identify growth opportunities
- Develop sales plans to close sales gaps and deliver results
Qualifications:
- High School Diploma or GEDor equivalent experience required; Bachelor's Degree preferred
- Previous retail sales experience preferred
- Excellent written and verbal communication skills
- Strong computer skills and daily Internet access
- Microsoft Office (Word, Excel, Outlook) proficiency
Pay Range $16.50/Hr. - $20.00/Hr.
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Position Summary
The Retail Sales Merchandiser (RSM) is responsible for servicing and selling to retail accounts within an assigned territory to ensure Client standards are met and volume is increased.
Essential Job Duties and Responsibilities
Sales and Merchandising
- Maintain Client objectives by ensuring secondary placements of product(s) are fully stocked, correctly signed, properly faced, and set to schematics
- Shelf Standards and Conditions: authorization of items to meet Client shelf schematic standards
- Meet Client and Company objectives by maintaining full distribution on existing SKUs.
- Take direction regarding tagging, rotating, and placing POS materials for products on shelf
- Prepare for and respond to audits
- Manage time and prioritize for store call coverage
- Complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc.
- May provide feedback for Client audit objectives
Customer Relations
- Communicate effectively both internally with management and externally with all customers
- Build rapport with Clients and Customers
- Field questions and proactively develop action plans to resolve issues
Additional Responsibilities
- Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
- Demonstrates high level of quality work, attendance and appearance
- Adheres to all Company Policies & Procedures and Safety Regulations
- Adheres to local, state and federal laws
- Performs the job safely utilizing proper equipment and safety techniques
- Additional responsibilities as assigned by supervisor related to the position/department
Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time.
Supervisory Responsibilities
Direct Reports
This position does not have supervisory responsibilities for direct reports
Indirect Reports
This position does not have guidance or mentoring responsibilities for indirect reports
Travel and/or Driving Requirements
Travel and Driving are essential duties and function of this job
Travel up to 20%
Must maintain current and valid driver's license and valid proof of current insurance.
Minimum Qualifications
The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job
Education Level: (Required): High School Diploma or GED or equivalent experience
Field of Study/Area of Experience: Basic knowledge of retail merchandising and/or selling
Skills, Knowledge and Abilities
- Aggressive self-starter with a strong bias for action and results orientation
- High sense of urgency; strong drive and passion to win
- Keen attention to detail
- Excellent customer service, interpersonal and communication skills; position requires daily discussions with customers at all personnel levels.
- Demonstrated time management skills with the ability to manage multiple tasks
- Ability to work independently, but also successful team building skills
- Demonstrate good judgment and show respect for others
- Works cooperatively with others toward common group objectives, demonstrates respect for the ideas and contributions of other team members, cultivates positive relationships with other associates, and provides assistance and support to others
- Ability to communicate with email and basic internet skills
- Adaptability to changing demands, priorities, circumstances and directions
- Demonstrate commitment to meet or exceed customers' expectations
Environmental & Physical Requirements
Field / Administrative Requirements
Incumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential.
Additional Information Regarding The Company Job Duties and Job Descriptions
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
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Description
What We're Looking For:
As a Meltwater Implementation Manager, your primary responsibility is to facilitate a seamless onboarding experience for new Meltwater clients, ensuring the swift adoption of key features. Reporting to the Regional Onboarding & Adoption Manager, you will prioritize account setup and provide customized team training to ensure alignment with clients' objectives. Your role involves close collaboration with account teams and clients to ensure efficient knowledge transfer, precise solution installation, and configuration that surpasses client expectations.
Joining Meltwater means immersing yourself in a culture of continuous growth and development. Our environment is tailored to nurture your leadership skills, encourage collaboration, and uphold principles of inclusive leadership. Collaborate with seasoned professionals and influential leaders who are committed to guiding you towards success.
Partner with us, and you'll integrate into a vibrant community that recognizes and celebrates your contributions, empowering you to make a meaningful impact.
What You'll Do:
Collaborate seamlessly with colleagues across various teams, including Client Acquisition, Client Success, CX, Training, Global Support, and Product, to provide a tailored and flawless experience for your accounts.
Initiate and nurture relationships with clients within the first 30 to 60 days of their subscription.
Lead and manage client implementations to ensure smooth transitions.
Establish yourself as a trusted advisor and expert across Meltwater's SaaS platforms.
Assist in configuring and setting up the application to meet clients' desired outcomes effectively.
Construct and manage complex Boolean logic queries and analytics for insightful data extraction.
Develop customized reports and dashboards tailored to individual client parameters to assess the impact of their marketing, public relations, and social media outreach campaigns.
Conduct both online and in-person training sessions to facilitate platform proficiency among clients.
Coordinate and prioritize project tasks, manage timelines, and maintain comprehensive project plans.
Drive engagement and adoption, fostering enthusiasm and passion through meaningful client interactions.
Effectively communicate project status and deliverables with internal and external teams to ensure project success.
Uphold client satisfaction through proactive follow-up, responsiveness, and clear communication.
Track milestones and document client interactions and insights to enhance overall client experience and relationship management.
What You'll Bring:
A Bachelor's degree or higher and a minimum of 1 year of relevant experience in a client-facing role within software support
A strong executive presence, coupled with excellent verbal and written communication skills, enables you to effectively convey ideas and build rapport.
Empathy and an innate ability to understand customer needs, fostering rapid relationship development.
Business acumen and a comprehensive understanding of diverse departmental and industry requirements.
A customer-centric mindset, recognizing the significance of maintaining robust customer relationships.
Strong problem-solving skills and exceptional organizational abilities, encompassing prioritization, scheduling, and time management.
Demonstrated proficiency in presentation skills, adept at facilitating online meetings, delivering comprehensive training sessions, and collaborating with clients to address concerns.
A deep understanding of and passion for media, news, and current affairs.
Experience in crafting complex Boolean queries, underscoring your proficiency in data analysis and extraction techniques.
Excellent written and verbal communication skills in English.
Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week.
The ability to legally work in the country of hire is required for this position.
What We Offer:
Comprehensive paid time off that allows you to have an enhanced work-life balance.
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Base Salary $50,000 - $55,000 USD per year + 20% bonus subject to the terms of the applicable bonus plan.
Total compensation range for this position: $50,000 - $66,000 USD per year.
Our Story:
The sky is the limit at Meltwater.
At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions.
Our award-winning culture is our north star and drives everything we do - from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products - and making sure to celebrate our successes and have fun along the way.
We're proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to reach your goals.
So, in a nutshell, that's Meltwater. We love working here, and we think you will too.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Job Description:
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.
About the Role:
The Customer Success Manager (CSM) is a key role within the Sales organization responsible for providing direct impact on revenue retention by owning the post-sales customer experience, driving adoption and value realization for our subscription and open access research customers. Ultimately, the CSM represents the customers' interests in realizing value from Wiley's digital research solutions. The CSM will focus on key accounts for which they will be responsible for leveraging data around customer health to effectively collaborate with cross-functional teams to drive customer outcomes, client satisfaction and overall revenue growth. The CSM will also partner closely with Sales to help them achieve their revenue targets and identify future growth opportunities. Strong relationship-building skills and a passion for helping customers succeed, combined with an affinity for metrics and analytics, are key to success in this role. This is a great opportunity for someone who understands open access research policies, and has ideally leveraged CSM tools, like Sales Force and Gainsight.
How you will make an impact:
- Establish strong relationships with assigned customers, serving as their dedicated point of contact for all post adoption requests and challenges.
- Partner with cross functional teams to ensure the customer receives maximum value from their investment.
- Consult with clients to define goals and the key metrics/KPIs used to evaluate their progress towards achieving those goals.
- Collaboratively work with sales partners to achieve revenue targets via strong customer satisfaction scores and retention rates.
- Monitor customer health metrics to conduct qualitative and quantitative analysis aligned to their goals to ensure they are on track to achieve value while solving for those that are off track.
- Identify CSQL's during customer check-ins to support revenue growth and upsell opportunities.
- Leverage technology and data to increase efficiencies and make processes scalable.
We are seeking candidates who have:
- 3+ years' experience as a Customer Success or Sales Account Manager. Preferably in research, publishing and/or higher education.
- Excellent written, verbal and presentation skills with attention to detail.
- Preferred Bilingual (Spanish)
- Located in Eastern Time zone
- Strong organizational skills with project management experience, particularly in managing customer lifecycles.
- Capability to build trust, rapport, and strong client relationships. Passionate about being a customer advocate.
- Strong analytical skills with problem-solving and can-do attitude.
- Team player with the capacity to multi-task with minimal supervision to meet deadlines.
- CRM experience ( ) + CSM platform experience (Gainsight)
- Ability to travel - up to 25%
We power infinite possibilities.
For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.
We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.
Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range:
66,900 USD to 95,967 USD#LI-KW1Job Posting Title:
Customer Success ManagerLocation:
Cary, NC, USASr. Full Stack Engineer
Job ID
2025-2140
# of Openings
1
Overview
Currently seeking multiple Full Stack Developers in support of the of U.S. Citizenship and Immigration Services (USCIS) Engineering Support for Identity Services (ESIS), this individual will support Agile Application Development technologies and capabilities in the areas of software development, systems engineering, integration, and test of software applications and infrastructure. Will be skilled with front-end, back-end, and database development. Design and implement full stack cloud solutions to include IaaS, PaaS, and SaaS. Design and deploy computing infrastructure, physical or virtual machines and other resources like virtual-machine disk image library, block and file-based storage, firewalls, load balancers, IP addresses, virtual local area networks. Implement cloud-based platform services for AWS. Implement cloud-based software as service for AWS. Perform DevOps functions.
Key Skills:
- 10+ years of experience with full stack engineering with proficiency in database development/integration as well as server and client application development/integration
- Software developing experience using Python and Java Spring framework
- Experience with other software technologies such as Web Services (SOAP/REST), React/Angular, VS Code, SQL, Gradle, and/or Git
- AWS experience required with experience deploying enterprise applications in AWS
- Experience with CI/CD environment tools such as Docker, Jenkins, Ansible, Kubernetes
Responsibilities
- Software development with Python, Java, React, and various scripting languages
- Design data models and web APIs and creation of software tasks from system requirements
- Perform requirements analysis, design, development, unit, and integration testing of software, troubleshooting and debugging of the system
- Immediate responsibilities will include enhancing and maintaining the existing system as well as design, development, and documentation of new features
- Create Git Releases, pull request and code reviews
- Query logs utilizing Splunk and will monitor dashboarding utilizing New Relic
- Usage of Atlassian Tools for day to day tasks within the Scrum process
- Implement web services, data persistence access features and external interfaces
- Partner closely with front-end and database engineers to ensure features are developed holistically
- Follow Agile software development methodology and team architecture standards.
- Will need to be able to read Architecture Diagrams
- Perform test service to improve code coverage, mocking services, test driven development and unit testing
- Will modify Helm Charts, Jenkinsfiles, and Dockerfiles
Qualifications
- MUST BE US CITIZEN
- Bachelor's degree required
- Must be able to obtain and maintain a Public Trust security clearance
- 10+ years expereince in Software Engineering
- Must have experience in Python and Java Spring Framework (Boot, Batch, Data, Security)
- Must have experience with other software technologies such as Web Services (SOAP/REST), React/Angular, VS Code, SQL, Gradle, and/or Git
- Experience with design, development, enhancement, troubleshooting and debugging of web applications
- Must have experience in AWS cloud environment and with CI/CD tools (ie. Docker, Jenkins, Kubernetes) for deployment processes, monitoring production environments, and modifying docker/Jenkins files and helm charts
- Experience with scripting languages (Python, Bash, Powershell, Perl) is not required but nice to have
- Understanding of the concept of branching and utilizing technological tools such as Git, VS Code, and/or Rancher to perform
- Experience with creating Git releases, creating pull requests, and reviewing code
- Experience monitoring dashboards utilizing New Relic
- Experience with Splunk to query logs
- Experience with Junit testing preferred
- Experience creating release instructions utilizing JIRA
- Experience developing and integrating complex software systems through the full SDLC
- Experience with Agile Scrum
- Must have strong written and verbal communication skills
Target Pay Range
The below listed pay range for this position is not a guarantee of compensation or salary. The final offered salary will be influenced by a host of factors including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at Pyramid Systems that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits, to include our Employee Stock Ownership Program, FlexPTO, and learning and development opportunities.
Pyramid Min
USD $125,731.00/Yr.
Pyramid Max
USD $188,597.00/Yr.
Why Pyramid?
Pyramid Systems, Inc. is an award-winning, technology leader, driving digital transformation across federal agencies. We empower forward-thinking innovations, accelerate production-ready software, and deliver secure solutions so federal agencies can meet their mission goals. Voted a Top Workplace, both regionally (Washington, DC) and Nationally (USA) the past 2 years (2023 and 2024) based on the feedback from our employees, we are headquartered in Fairfax, VA. and have a growing national footprint. We value and promote our Flexible Workplace approach because of the positive impacts it has on work-life integration. We remain committed to ensuring every employee's voice is heard, performance and results are recognized and rewarded, development and advancement is a focus, and diversity, equity and inclusion is a company priority. We offer competitive compensation and benefits (including a recently launched Employee Stock Ownership Plan - ESOP), a robust performance-based rewards program, and we know how to have fun! Our people and culture have endured and delivered for our clients for nearly three decades.
EEO Statement
Pyramid Systems, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
ThinkBIG Internship - Starting August 2026
Req No.
2025-5369
Category
ThinkBIG Internship
Location
US-IL-East Peoria
Type
Intern
Union or Non-Union
Non-Union
Division
Heavy
Company
Altorfer Inc
Working Hours/Days
6:30 am - 3:00 pm Monday - Friday
Overview
Think Big Program
(Caterpillar Dealer Service Technology Program)
If you or anyone you know is considering careers please advise them of this fantastic opportunity in a high-demand field. Students can receive their Associate in Applied Sciences while going through our paid internship! Additionally, we also have a tuition reimbursement Program for students!
Basic Duties
The Caterpillar Dealer Service Technology Program is a great opportunity for anyone interested in going to school to learn a skilled trade in a high-demand industry. Students will go through a two-year curriculum where they will rotationally attend Illinois Central College, located in East Peoria, for 8 weeks and then attend an Altorfer branch to complete an 8 week internship. This rotation continues throughout the duration of the program. A few of the courses they will take are Fundamentals of Hydraulics, Caterpillar Engine Fuel Systems, Fundamentals of Electrical Systems, Diagnostic Testing, and Undercarriage/Final Drives.
Qualifications
Please visit the link below to apply and for more information.
academics/catalog/agricultural-and-industrial-technologies/caterpillar-dealer-service-technology/
Compensation & What We Can Offer You:
- Payrate: $18.50 per hour
- Tuition Reimbursement
- Tool Insurance and Safety Equipment Reimbursement
- 401(k)
- Paid Time Off (PTO) earn up to 40 hours of PTO per calendar year
Posted Min
USD $18.50/Hr.
Posted Max
USD $18.50/Hr.
Physical Requirements/Working Conditions
This position works in a warehouse/shop environment. May on a continuous basis walk, climb on and off equipment, bend and lift up to 75-100lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the work environment is usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
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