Estrin Vip Jobs in Usa

Location: On-site

Employment Type: Contract (3-6 months)

Seniority Level: Mid-Senior

Industry: IT Services & Consulting

Job Functions: Analyst, Technical Support

JOB SUMMARY

Provide advanced technical support for enterprise iOS/iPadOS devices and services across a 7x24x365 operation. Scope includes device lifecycle activities, day‑to‑day work in Workspace One (enterprise MDM experience required; VMware Workspace ONE preferred), and carrier account management (procurement, plan optimization, billing reconciliation, SIM/eSIM lifecycle, and compliance). This role implements and supports standards defined by engineering/InfoSec and does not create new configuration profiles or perform high‑level MDM engineering.

JOB RESPONSIBILITIES

1) Mobile Device Lifecycle & UEM Administration (Support Focus)

• Provision, enroll, and configure corporate and COBO/COPE devices using Apple Business Manager Automated Device Enrollment.
• Apply and monitor MDM profiles, apps, and compliance policies as defined by engineering; troubleshoot assignment/scope issues and escalate when needed.
• Perform Tier 2/3 incident, request, and problem management for iOS/iPadOS; provide escalation support to the Service Desk.
• Support device security (passcodes/biometrics, OS updates, encryption status) and remediate non‑compliance in line with established policies.
• Execute device kitting, staging, shipping/receiving, and RMA processes with accurate CMDB/asset updates.

2) Carrier Account & Telecom Expense Management (TEM)

• Own day‑to‑day carrier account administration across supported wireless providers (e.g., line adds/changes/deactivations, number porting, device/SIM swaps, eSIM activations, IMEI/SIM tracking).
• Monitor and optimize rate plans, pooled data, features, and international roaming; recommend changes to minimize cost while meeting business needs.
• Perform monthly billing reconciliation (usage anomalies, overages, credits/disputes), cost allocation, and reporting; partner with Finance and Procurement.
• Coordinate device procurement (corporate buying programs, upgrades, trade‑in/buyback, warranty/insurance) and maintain accurate inventories.
• Ensure regulatory and emergency services readiness (e.g., E911 records where applicable), fraud prevention (SIM/eSIM security), and loss/theft controls.
• Maintain carrier portals, account hierarchies, and user permissions; document processes and KPIs (cycle time, cost per line, optimization savings).

3) Security, Compliance & Access (Implementation)

• Participate in security incident response for mobile threats (phishing, lost/stolen devices); execute remote lock/wipe and evidence preservation.
• Contribute to audit, risk, and compliance activities (SOX, PCI, privacy) by maintaining accurate records and consistent controls.

4) Service Delivery & End‑User Experience

• Deliver high‑quality deskside/remote support for executives and front‑line staff; prioritize critical operational roles.
• Maintain and continuously improve SLA/OLA performance (response, restore, request fulfillment); publish support playbooks and knowledge articles.
• Provide VIP/mission‑critical support during operations, travel, and events, including on‑call rotation in a 7x24x365 environment.

5) Asset, Inventory & CMDB

• Track mobile assets end‑to‑end (request → deployment → in‑service → repair → decommission/sanitation) and maintain accurate CMDB and stock levels.
• Reconcile device inventory with carrier billing and MDM records; remediate orphaned lines/devices.

6) Projects & Continuous Improvement (Execution)

• Support mobile‑related projects (iOS updates, app rollouts) by executing tasks under guidance, participating in UAT/pilots.
• Recommend process improvements and self‑service opportunities; update SOPs/KBs to reduce repeat tickets and improve reliability (no custom MDM engineering or scripting expected).
• Evaluate new devices and accessories; document results and provide feedback into standards.

7) Documentation & Knowledge Management

• Create and maintain standard operating procedures (SOPs), runbooks, and end‑user guides with inclusive, plain language.
• Publish and maintain knowledge base articles for the Service Desk and end users; deliver targeted training where needed.

8) Vendor, Carrier & Stakeholder Management

• Build strong partnerships with carriers, OEMs, and MDM vendors; manage escalations and service requests to resolution.
• Collaborate with Security, Networking, Procurement, Finance, HR, and Business Operations to align mobile services with business outcomes.
• Track and report KPIs (ticket volume, MTTR, compliance rate, device health, cost per line, optimization savings) and drive data‑informed decisions.

9) Mentorship & Team Development

• Mentor associate and mid‑level analysts on iOS/iPadOS support workflows, MDM usage, and carrier processes; contribute to cross‑training and skill growth.
• Promote a culture of safety, inclusion, and continuous learning.

Note: This list is not exhaustive; additional duties may be assigned based on business needs.

QUALIFICATIONS

Education

• Associate’s degree in Information Technology or a related field; or equivalent practical experience.

Work Experience

• 4–6 years in enterprise end‑user support with at least **3 years focused on iOS/iPadOS enterprise **support.
• Required: Enterprise MDM experience, Preferred: Experience with VMware Workspace ONE supporting large‑scale iOS fleets.
• Carrier account administration and telecom expense management (activations, ports, plan optimization, billing reconciliation).

Knowledge, Skills, and Abilities (KSAOs)

• Deep knowledge of iOS/iPadOS end‑user and admin features (managed apps, per‑app VPN, app configs, managed open‑in, DLP, device compliance) with an emphasis on support and implementation.
• Working knowledge of MDM platforms to apply existing profiles/policies, assign apps, troubleshoot scoping/compliance, and escalate engineering issues appropriately.
• Familiarity with Apple Business Manager (Apps & Books, Managed Apple IDs, Automated Device Enrollment) and related support workflows.
• Practical understanding of carrier services: SIM/eSIM lifecycle, IMEI tracking, number assignment/porting, international roaming, and cost controls.
• Data analysis for telecom billing reconciliation (Excel/Sheets, pivot tables, lookups) and KPI reporting.
• Excellent communication, customer service, and stakeholder management; ability to explain technical topics in plain language.
• Basic scripting/reporting familiarity is a plus (e.g., exported reports, simple data cleanup); no custom MDM scripting required.
• Knowledge of ITIL practices (incident, problem, change, request, CMDB/asset).
• Ability to lift and carry mobile equipment/shipments (up to ~20 lbs).

Certifications (Preferred)

• Apple Device Support/Deployment certifications.
• Microsoft 365 Certified: Endpoint Administrator Associate (MD‑102) or equivalent.
• VMware/Omnissa VCP‑DWS (preferred).

WORKING CONDITIONS

• Supports a 7x24x365 operation with occasional after‑hours work and on‑call rotation.
• May require limited travel for deployments, vendor meetings, or training.

Job Description: IT Support Engineer

Locations: Charlottesville, Virginia

Full Time

Roles and Responsibilities:

Detailed Primary Description of project/Requirement Description

• Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines.
• Working with OEM vendors for replacing spares, hardware repairs & troubleshooting
• Inventory management
• Imaging of Laptops & Desktops
• Printer Management
• Assistance in fixing issues for Conference room and working with Vendor for room setup
• Hardware/software troubleshooting and resolution
• Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.
• Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies
• Network & Sharing printer installation
• Knowledge of Office 365 support
• Coverage/compliance software installation and troubleshooting
• Good communication skill
• Good Knowledge of DHCP, DNS.
• Maintain IT inventory, coordinate vendor support, and assist with procurement
• Support Mac devices
• Strictly adhere to defined Service Level Agreements (SLA’s)
• Support recurring meetings, events, and after-hours activities as required
• Documenting incidents, problems, and resolutions for future reference and for the knowledge base
• Profiles focused primarily on service desk or remote assistance are not suitable for this engagement.

Good to have skills

• L1 level network troubleshooting and resolution for LAN Connectivity
• Hands & feet support to Backend team for Network/Server/application issue
• Working with vendor support contacts to resolve technical issues
• Labelling Racks & devices
• Server mounting/movement
• Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

Executive Admin Assistant 3 - 16674

Location: Plano, TX

Work Schedule: Fully Onsite

Assignment Length: 12+ months

**NO C2C due to client restrictions**

Top Skills:

• MUST SPEAK, READ, AND WRITE KOREAN and ENGLISH
• Executive schedule management
• Strong executive level communication (bilingual)
• Travel & expense management experience

Summary:

Provide administrative, clerical support and personal assistance. Maintain the Executive’s itinerary and schedule and provide communications screening and services. Handle highly confidential and sensitive materials and issues. Function as the travel coordinator. Plan, arrange, schedule, and coordinate domestic and international executive leadership, company and community meetings, travel, accommodations, appointments, meeting materials, and facilities. Maintain inventory of assigned property and equipment. Prepare personnel transaction documents, ensure access to company benefit and communications materials, and function as source to the executive for administrative information, forms, policies, procedures, and records. Process expense reports in a timely manner and ensure accuracy of expense allocations and budgeting.

Job Responsibilities:

• Plans, organizes, and prioritizes multiple assignments and projects with minimal or no direction
• Manage scheduling for Executive leaders including resolution of schedule conflicts, schedule prioritization and meeting logistics (location, audio/video, meals, etc.)
• Frequently deals with external customers at the highest level as well as agencies and possibly media, so must understand the need for professionalism
• Assists with maintaining continuous executive and industry contacts
• Maintains the Executive’s itinerary and schedule with specific attention to detail
• Identifies critical level of communications and the need for the Executive’s notification
• Interprets and clarify requests, and assists with required responses and action
• Prepares executive level reports, compiles data into comprehensible format, and provides information for the executive’s effective community, internal, and company headquarters communications
• Prepares and makes domestic and international travel and accommodation arrangements.
• Schedules and plans, meetings and appointments for the Executive and special visitors
• Coordinates and provides VIP visitor accommodation, special travel needs, and hotel arrangements
• Obtains detailed direction from dispatchers and other executives
• Schedules executive conference rooms, maintains conference room equipment, and provides materials and supplies
• Coordinates executive meetings and schedules with internal leadership via executive admin staff
• Performs word processing and prepares presentations, spreadsheets, correspondence, contracts, internal memos, expense and status reports, etc.
• Establishes executive level documentation standards and creates templates and styles to be used
• Maintains network access, applications, and printing, and resolves network difficulties for the chief executive
• Aids in maintaining good relations between Executive and employees as well as customers by ensuring thank you notes are sent, flowers by policy are sent and other actions as necessary.
• Project/Committee involvement as needed
• Handles various works such as managing office supplies, organizing department events, maintaining the offices, and many others that are associated with general affairs
• Preparing meeting agendas, distributing materials, and ensuring meeting/workshop logistics are handled efficiently.
• Assisting with the planning and execution of events, both internal and external as needed

Skills/Qualifications:

• Bachelor’s degree with at least 5 years of EA experience supporting VP level executives and staff
• Experience developing executive presentations using a variety of PC applications, including word processing, spreadsheet graphs and tables, PowerPoint
• Ability to develop and maintain excellent working relationships with all appropriate executive levels within the company, the local community, and with critical industry contacts
• Ability to communicate both verbal and written for internal and external personnel at all levels
• Ability to read, write, prepare, and interpret executive materials, presentations, contracts, or related documents
• Handle highly confidential and sensitive materials and issues
• Excellent written and oral communication
• Proficiency in speaking, reading, and writing in Korean required

Paralegal Manager – Corporate Practice

Hybrid

A national AmLaw firm is seeking a Paralegal Manager to lead its Corporate Paralegal team supporting the Business Law practice. The position is available in Los Angeles, Houston, Dallas, New York, Washington DC, Tampa, Miami, Boston, Denver, Chicago, Milwaukee, Madison, or San Diego.

Our client is known for a culture that fosters professional growth, collaboration, and long-term careers. With more than 2,000 professionals, the firm offers the resources, leadership support, and professional environment that allow talented people to excel.

The Paralegal Manager oversees the day-to-day operations of the Corporate Paralegal team across offices, ensuring consistent, high-quality support for transactional practices. This role partners closely with the Director of Paralegals and Practice Group leadership to maximize utilization, strengthen workflows, and mentor a high-performing team.

Key Responsibilities of Paralegal Manager:

• Lead and mentor Corporate Paralegals across the firm
• Serve as liaison between attorneys, paralegals, and leadership
• Improve workflows, utilization, and operational efficiency
• Oversee recruiting, onboarding, and performance management
• Develop training programs and best practices
• Identify opportunities to integrate automation and AI tools into workflows

Qualifications of Paralegal Manager:

• Bachelor’s degree required
• 3+ years managing Corporate Paralegals (other specialties may be included, but a corporate transactional background is required)
• National law firm experience preferred

Locations

Madison • Miami • Milwaukee • Tampa

Chicago • Denver • Dallas • Houston • San Diego

Los Angeles • Boston • Washington, DC - New York

Salary varies by location.

This is a strong opportunity for a corporate paralegal leader who enjoys building teams, improving systems, and supporting sophisticated transactional practices.

Concierge Event Planner

Franklin, TN (role begins in Southern California for approx 6 months before transitioning to Franklin - expenses accommodations will be covered)

$90,000–$100,000 base salary (flexible upward for highly qualified candidates)

If you have experience planning and executing high-level concierge travel and events for a company principal/owner and their family, friends, and team across both personal and corporate needs in a multi-day high-touch context, this could be a great role for you!

Responsibilities

• Plan/execute 50+ VIP high-touch events annually for owner's personal/corporate schedule
• You might also plan a girl's night, a friend's wedding, kid's birthday, or Galas
• Coordinate complex travel
• Provide on-site/off-site concierge support for events and travel
• Manage principals itineraries, logistics, and expense reporting
• Partner with internal teams and external vendors to ensure seamless execution
• Maintain on-call availability; evenings and weekends required
• Deliver high quality event strategy to pitch to leadership

Qualifications

• min of 5+ years experience in concierge event planning / VIP luxury travel concierge planning
• min of 5+ years experience as personal assistant or executive assistant
• 10+ years of Concierge Event/Travel Planning experience preferred
• Exceptional organization, discretion, and communication skills
• Experience supporting company executives or VIPs personally
• Ability to travel up to 40% domestically and internationally multi day high touch

Compensation & Benefits

• $90,000 - $100,000 annually, based on experience (with upward flexibility per experience)
• Comprehensive benefits package
• Medical, Dental, Vision, Life Insurance
• Flexible Spending Accounts (FSAs)
• 401(k) with Profit Sharing
• Adoption Assistance
• Education Reimbursement
• Supplemental Health Plans
• Pet Insurance

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Remote Travel Counselor

CREATE YOUR JOURNEY WITH US AT AMEX GBT!

As a Remote Travel Counselor, you'll join our highly skilled remote team, providing outstanding service to our corporate business client, a multinational entertainment conglomerate

Hours Of Operation: 24/7

We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities; most of our Traveler Care leadership started as a Travel Counselor, and you can find us in almost every other department at GBT!

We're excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application.

What You'll Do on a Typical Day

• Advise and arrange travel for corporate business customers (both individuals and groups)
• Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
• Use of Sabre Global Distribution Systems (GDSs)
• Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
• Use positive telephone service techniques and act on special customer requests
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

We look forward to sharing more detailed job functions and key performance indicators during the interview process.

What We're Looking For

• Passion for excellence in client service, including proactive anticipation of needs
• Native GDS expertise Sabre
• Three -Five Years of Corporate Entertainment and Production Travel experience only.
• Professional communication (written and verbal)
• Attention to detail
• Act with integrity, and look after personal traveler information
• Possess a strong understanding of the travel industry (background in business travel, entertainment travel to include production a plus.
• Resolving customer issues quickly and independently / with supplier
• Teamwork and openness to feedback

Our Traveler Care unit is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts: 12pm-12am

What You Get From Us

• A diverse, supportive, fun, outstanding team of Traveler Care professionals. We are based around the world, and we're proud of how we connect and collaborate to drive results for our customers.
• The chance to grow your career with a purpose-led organization, passionate about powering progress through travel.
• The flexibility to work from home in a truly global workplace.
• Comprehensive benefits program including: health & life insurance, retirement savings program (with employer match), access to our global colleague assistance program and our wellness platform, eMindful.
• An environment that champions Diversity, Equity and Inclusion. We have a network of Inclusion Groups, Diversity Councils and Country Ambassadors who are passionate about creating a global culture of belonging.

Location

The US national base salary range for this position is from

The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!

Location: St. Louis Metro (Field-Based)

Compensation: Competitive Base Salary + Uncapped Commission

VIP Auto Accessories is expanding our Commercial Upfitting & Fleet Graphics division and we are looking for a high-volume outside sales professional who thrives on prospecting, door knocking, and cold calling.

This is a true hunter role. If you are a proven closer who knows how to generate your own opportunities and win new business, we want to talk to you.

What You’ll Do:

• Prospect daily by knocking doors and cold calling
• Develop relationships with business owners and fleet managers
• Sell commercial vehicle upfitting (racks, shelving, lighting, accessories, etc.)
• Sell fleet vehicle graphics and wraps
• Build long-term commercial accounts

Target Customers:

All trades and service industries, including:

• HVAC
• Plumbing
• Electrical
• Roofing
• Construction
• Landscaping
• General contractors
• Any business operating work vehicles or fleets

If it has a logo and wheels, it’s a prospect.

What We’re Looking For:

• Proven outside sales success (any industry)
• Strong cold-calling and prospecting skills
• Self-motivated and results-driven
• No industry experience required - we want top producers
• Valid Driver's License

What We Offer:

• Competitive base salary
• Aggressive commission structure (uncapped earning potential)
• Established brand and production support
• Clear path for growth as the commercial division expands
• Extremely competitive Medical/RX/Dental/Vision
• Company paid Life Insurance/Accidental Death & Dismemberment/Long Term Disability
• 401K Plan with Company Match
• Voluntary Benefits including short term disability/accident/critical illness/universal life/cancer
• Vacation
• Paid Holidays
• Bereavement Leave
• Employee Discounts
• Referral Bonus
• Monthly Catered Lunches

We are an equal opportunity employer and prohibit discrimination/harassment without regard to 

race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, 

sexual orientation, gender identity or expression, or any other characteristic protected by federal, 

state or local laws

The A&P Mechanic – G650 is responsible for performing high-level maintenance, inspections, troubleshooting, and repairs on the G650 aircraft. This position supports a VIP/ VVIP aviation environment that requires exceptional technical expertise, meticulous attention to detail, and the highest standards of safety, confidentiality, and professionalism.

The ideal candidate has advanced experience with the G650 platform, knowledge of G650-specific systems and modifications, and the ability to maintain both airframe and cabin systems to meet elevated customer expectations.

Key Responsibilities

Aircraft Maintenance & Repair

• Perform scheduled and unscheduled maintenance on the G650, including A/B checks, cabin systems maintenance, and Gulfstream-specific modifications.
• Conduct inspections and repairs on high-end interiors, cabin management systems (CMS), entertainment systems, lighting, galley equipment, and VIP-customized installations.
• Execute component replacements, SB/AD compliance, structural repairs, and configuration-controlled cabin changes per BBJ documentation.
• Support AOG recovery and rapid-response troubleshooting in remote or international locations as needed.

Regulatory Compliance & Documentation

• Ensure all maintenance actions comply with FAA regulations, company procedures, and Gulfstream-specific maintenance programs.
• Accurately document work performed in digital maintenance tracking systems and aircraft logbooks.
• Review and apply service bulletins.
• Coordinate with Quality Assurance for inspections, major repairs, and return-to-service authorization.

Inspection, Diagnostics & Troubleshooting

• Perform detailed inspections of airframe, powerplant, avionics, and high-touch cabin systems unique to G650 configuration.
• Utilize advanced diagnostic equipment and built-in test systems (BITE) to identify and resolve discrepancies.
• Conduct borescope inspections on LEAP-1B engines, APU troubleshooting, and avionics system evaluations.

VIP Cabin, Interior & Special Systems Support

• Maintain and repair VIP furnishings, luxury materials, cabinetry, and premium finishes.
• Troubleshoot and support Cabin Management Systems (CMS), satellite communications, Wi-Fi, Blu-ray/AV systems, and aircraft internet hardware.
• Work closely with flight crews and cabin staff to ensure the aircraft meets VVIP standards of comfort and functionality.

Safety, Quality & Operational Excellence

• Uphold the highest levels of safety, confidentiality, and customer service expected in VIP aviation environments.
• Support continuous improvement of maintenance processes, reliability programs, and long-term fleet health monitoring.
• Maintain a clean, organized workspace and strictly follow OSHA, company, and regulatory safety protocols.
• Coordinate with operations, flight crew, engineering, and supply chain for aircraft readiness and mission reliability.

Required Qualifications

• Valid FAA Airframe & Powerplant (A&P) Certificate.
• 3–5+ years of experience maintaining G650 platforms.
• Strong experience with:
• G650 interior and cabin systems
• Digital maintenance platforms (AMOS, TRAX, CMP, or equivalent)
• VIP cabin repairs, CMS systems, and premium interiors
• Ability to read and interpret data, manuals, engineering drawings, and wiring diagrams.
• Capable of working in high-standards VIP or corporate aviation environments.
• Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one.

Preferred Qualifications

• G650 Maintenance Training Certification.
• Prior experience with VVIP fleet operators, corporate aviation, charter, or government executive transport.
• FCC License, NCATT or avionics endorsements, or AET certifications.
• AOG experience with international travel capability.
• Strong understanding of cybersecurity and data sensitivity for VIP aircraft systems.
• This position does not offer relocation assistance; local candidates are preferred.

Core Competencies

• Extreme attention to detail and craftsmanship
• High professionalism and discretion
• Strong troubleshooting and diagnostic capability
• Excellent communication and teamwork
• Ability to adapt in high-tempo VIP operations
• Customer-service mindset for VVIP standards

The A&P Mechanic – Boeing 737-MAX 8 BBJ is responsible for performing high-level maintenance, inspections, troubleshooting, and repairs on the Boeing Business Jet (BBJ) MAX 8 aircraft. This position supports a VIP/ VVIP aviation environment that requires exceptional technical expertise, meticulous attention to detail, and the highest standards of safety, confidentiality, and professionalism.

The ideal candidate has advanced experience with the 737-MAX platform, knowledge of BBJ-specific systems and modifications, and the ability to maintain both airframe and cabin systems to meet elevated customer expectations.

Key Responsibilities

Aircraft Maintenance & Repair

• Perform scheduled and unscheduled maintenance on the 737-MAX 8 BBJ, including A/B checks, cabin systems maintenance, and BBJ-specific modifications.
• Troubleshoot and repair MAX-series systems, including advanced avionics, fly-by-wire spoiler systems, LEAP-1B engines, and modernized electrical architecture.
• Conduct inspections and repairs on high-end interiors, cabin management systems (CMS), entertainment systems, lighting, galley equipment, and VIP-customized installations.
• Execute component replacements, SB/AD compliance, structural repairs, and configuration-controlled cabin changes per BBJ documentation.
• Support AOG recovery and rapid-response troubleshooting in remote or international locations as needed.

Regulatory Compliance & Documentation

• Ensure all maintenance actions comply with FAA regulations, company procedures, and BBJ-specific maintenance programs.
• Accurately document work performed in digital maintenance tracking systems and aircraft logbooks.
• Review and apply Boeing AMM, BBJ CMP, SRM, IPC, WDM, and service bulletins.
• Coordinate with Quality Assurance for inspections, major repairs, and return-to-service authorization.

Inspection, Diagnostics & Troubleshooting

• Perform detailed inspections of airframe, powerplant, avionics, and high-touch cabin systems unique to BBJ configuration.
• Utilize advanced diagnostic equipment and built-in test systems (BITE) to identify and resolve MAX 8 discrepancies.
• Conduct borescope inspections on LEAP-1B engines, APU troubleshooting, and avionics system evaluations.

VIP Cabin, Interior & Special Systems Support

• Maintain and repair VIP furnishings, luxury materials, cabinetry, and premium finishes.
• Troubleshoot and support Cabin Management Systems (CMS), satellite communications, Wi-Fi, Blu-ray/AV systems, and aircraft internet hardware.
• Work closely with flight crews and cabin staff to ensure the aircraft meets VVIP standards of comfort and functionality.

Safety, Quality & Operational Excellence

• Uphold the highest levels of safety, confidentiality, and customer service expected in VIP aviation environments.
• Support continuous improvement of maintenance processes, reliability programs, and long-term fleet health monitoring.
• Maintain a clean, organized workspace and strictly follow OSHA, company, and regulatory safety protocols.
• Coordinate with operations, flight crew, engineering, and supply chain for aircraft readiness and mission reliability.

Required Qualifications

• Valid FAA Airframe & Powerplant (A&P) Certificate.
• 3–5+ years of experience maintaining Boeing 737 platforms, ideally the MAX series.
• Strong experience with:
• Boeing Business Jet (BBJ) interior and cabin systems
• LEAP-1B engines and MAX-series avionics
• Digital maintenance platforms (AMOS, TRAX, CMP, or equivalent)
• VIP cabin repairs, CMS systems, and premium interiors
• Ability to read and interpret Boeing technical data, BBJ CMP manuals, engineering drawings, and wiring diagrams.
• Capable of working in high-standards VIP or corporate aviation environments.
• Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one.

Preferred Qualifications

• Boeing 737-MAX or BBJ GenFam / Maintenance Training Certification.
• Prior experience with VVIP fleet operators, corporate aviation, charter, or government executive transport.
• FCC License, NCATT or avionics endorsements, or AET certifications.
• AOG experience with international travel capability.
• Strong understanding of cybersecurity and data sensitivity for VIP aircraft systems.
• This position does not offer relocation assistance; local candidates are preferred.

Core Competencies

• Extreme attention to detail and craftsmanship
• High professionalism and discretion
• Strong troubleshooting and diagnostic capability
• Excellent communication and teamwork
• Ability to adapt in high-tempo VIP operations
• Customer-service mindset for VVIP standards

Position Overview

The Cabin Crew Aide is responsible for delivering the highest standards of safety, service excellence, and confidentiality aboard flights transporting heads of state, senior government officials, diplomats, and high-security delegations. This role requires exceptional professionalism, refined protocol knowledge, cultural intelligence, and the ability to perform seamlessly in high-pressure, security-sensitive environments.

Key Responsibilities

Safety & Compliance

• Ensure full compliance with international aviation safety regulations and operator-specific procedures.
• Conduct detailed pre-flight and post-flight safety checks.
• Deliver tailored safety briefings for government officials and diplomatic delegations.
• Coordinate with flight deck crew, security teams, and government protection units regarding emergency protocols.

Diplomatic Protocol & Government Etiquette

• Apply knowledge of international diplomatic protocols, seating precedence, cultural nuances, and official forms of address.
• Manage protocol-sensitive arrangements such as delegation seating, ceremonial requirements, and discreet movement onboard.
• Liaise with embassies, consulates, and government agencies to ensure correct handling of VIP expectations and special requests.

VVIP Service Excellence

• Deliver highly personalized, luxury service to heads of state and senior VIPs.
• Plan, design, and execute bespoke onboard dining, including gourmet menu preparation and premium service standards.
• Maintain impeccable cabin presentation and attention to detail throughout the flight.
• Manage confidential documents, personal items, and VIP preferences with absolute discretion.

Security & Confidentiality

• Maintain strict confidentiality regarding passenger identities, movements, conversations, and mission details.
• Adapt quickly to last-minute itinerary changes and high-security operations.

Operational Coordination

• Coordinate with ground handling teams, diplomatic lounges, airport authorities, and protocol officers.
• Oversee catering orders, special dietary requirements, and high-end amenities procurement.
• Prepare detailed cabin readiness reports and VVIP preference logs.

Required Qualifications

Professional Qualifications

• Valid Cabin Crew License (CCA / EASA / GCAA / FAA or equivalent).
• Minimum 3–5 years of experience in VIP, VVIP, corporate jet, or first-class commercial aviation.
• Experience working with government, military, or diplomatic clientele highly preferred.

Skills & Competencies

• Strong understanding of diplomatic protocol and multicultural etiquette.
• Outstanding communication, discretion, and emotional intelligence.
• High-level culinary service skills (silver service, guéridon, wine knowledge).
• Crisis management, conflict resolution, and emergency response ability.
• Fluency in English; additional languages (Arabic, French, Spanish, etc.) are an advantage.

Personal Attributes

• Impeccable grooming and professional appearance.
• Calm under pressure; able to adapt to rapid operational changes.
• Highly confidential, trustworthy, and security-conscious.
• Service-driven mindset with meticulous attention to detail.

Additional Requirements

• Ability to travel extensively and be on short-notice standby.
• Valid USA passport with the ability to obtain security clearances.
• Willingness to undergo periodic protocol, cultural, and security training.
• Must possess an active Secret (or TS/SCI) security clearance or be eligible to obtain one.
• This position does not offer relocation assistance; local candidates are preferred.