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EXPERIENCED PERSONAL LINES INSURANCE AGENCY CSR

Quite possibly the best insurance agency CSR job ever! No cold calling. No Outside prospecting. Focus on your client relationships First and foremost

You advise and counsel clients on coverage options. You help them understand their insurance decisions. And you solve their insurance problems for them.

What do you get?

• A secure salary of $40K-$50K PLUS income-increasing incentives as you grow with us!
• Our full benefits package - health, Sep retirement plan, vacation and paid holidays
• A secure position in a solid, long-established agency. We've been here 47 years ... and counting!
• Great co-workers in a friendly environment
• Top carriers to represent – Erie, Travelers, Progressive and others.
• PA P&C Training and CE reimbursement, we help pay for your development
• A business excited about its future and growth

If this interests you, you need to understand one VERY important thing ... This tremendous career opportunity is available only to the best we can find!

Are YOU ...

• Positive, upbeat and courteous with a great attitude?
• Reliable, trustworthy and dependable?
• A bright, fast learner - especially with new computer tools and skills?

If you answered yes to all of those questions, here's what YOU need to qualify for this position...

• You MUST have or be willing to obtain your PA Property & Casualty insurance license.(No license no problem we will pay for the training and test costs for a committed candidate).
• You MUST get to work reliably. We are located in Bethel Park PA 15102
• You MUST get to work on time. You know yourself. If you can't get to work on time, please do not apply.
• You MUST be able to work during our office hours of Monday thru Friday, 8:30am to 4:30pm with an hour off for lunch. These hours are not flexible. Our clients expect us to be available when we say we are.
• You MUST be committed to your clients. Client service is the cornerstone of what we do and going above and beyond is par for the course.

We provide excellent benefits, SEP plan, competitive salary and incentives, opportunity for growth and income advancement, and a great team of co-workers. We will hire a motivated person committed to high-quality work and top-shelf service.

To apply, fill out the online form and attach your resume.

Job Description – Personal Lines Customer Service Representative

Duties and Responsibilities:

• Maintaining Positive Customer Relationships
• Answering Customers Insurance Queries in an informative, but simple and understandable way(IE: avoiding abbreviations and jargon)
• Educating Customers on their coverage options to help them make informed decisions in regards to all of their insurance needs.
• Responding to quote Requests and leads within the same business day
• Actively cross selling accounts everyday
• Asking for referrals everyday
• Scanning into Management system when needed
• Using multiple software platforms to generate quotes
• Using Multiple software platforms to make changes to policies
• Concentrating on Customer relationship activities(Selling, Servicing, Cross selling)
• Full participation in all agency marketing programs
• Assisting with Agency Newsletter
• Checking Renewals
• Keeping client data up to date in Agency Management system
• Other responsibilities as assigned

Requirements

• high school diploma required (Associates degree preferred)
• 3 years office experience, insurance office setting Preferred
• Has P&C insurance license, or is willing to Get licensed immediately
• Ability to explain complex insurance coverage issues in a simple and understandable way
• Excellent Interpersonal skills and willingness to sell to customers over the phone
• knowledgeable of Microsoft office and able to learn the use of a digital management system, proprietary insurance software suites, and other software as needed.
• attention to detail and strong communication skills and phone etiquette
• ability to establish and maintain a positive and professional relationship with coworkers, clients and visitors
• ability to multitask and stay organized despite occasional interruptions

Benefits

• Major Medical and dental
• Holidays, vacation time, plus 3 personal days 

The Customer Care Representative answers questions and resolves problems initiated by insureds and carriers via telephone, mail, and e-mail. Most questions concern coverage, claims, cost, or billing and may require research or referral to resolve. Significantly contributes to business retention efforts.

The ideal remote candidate for this role will have previous Personal Lines insurance experience and reside in one of the following locations: New York, New Jersey, Vermont, Connecticut, New Hampshire, Pennsylvania, or Massachusetts.

Your Impact:

• Answers all incoming telephone calls promptly and professionally. Identifies and responds to questions or problems presented by insured in a manner that meets or exceeds client service level standards.
• Processes and responds professionally to inquiries received via email, fax, or mail within established service levels.
• Accurately documents customer contact reasons and resolution in accordance with department protocol and completes applicable system and carrier website updates.
• Determines, analyzes, and solves problems related to policies and billing issues. Successfully applies problem solving and time management methodology; balances multiple tasks as business needs arise while maintaining production and quality standards.
• Uses de-escalation tactics when needed. Immediately reports escalated problems, service errors or anomalies to supervisor to effect prompt resolution. Takes initiative to contribute to development of long-term solutions to prevent recurring or similar errors or problems, with a "customer first" philosophy.
• Develops and maintains product, procedural and technical systems knowledge.

Successful Candidates Will Have:

• Associates degree and 1 year experience in customer service and/or sales, preferably in the insurance industry; or an equivalent combination of education and experience.
• Proficiency using computers and Microsoft Office tools required, including experience with administration platforms and call center specific phone systems.
• Strong attention to detail and demonstrated ability to meet established quality and productivity standards.
• NYS Property & Casualty or Personal Lines license is required.

One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem.

Pay Range: $23.00 - $25.00 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Company Description

Beloved and Beyond is a christian camp for children and young adults who have special needs. We have 9 weeks of camp in the summer with about 260 people a week.

Role Description

This is a contract Kitchen Supervisor or Line Cook position based on-site in Rosebud, TX. The individual will oversee day-to-day kitchen operations, ensuring the preparation and serving of high-quality meals. For Kitchen Supervisor roles, responsibilities include managing kitchen staff, maintaining inventory, and ensuring health and safety compliance. For Line Cook roles, duties include executing food preparation and cooking tasks according to established recipes, maintaining cleanliness, and assisting in food service operations as needed.

Qualifications

• Supervisory skills, including the ability to manage and lead kitchen staff effectively, are necessary, particularly for a Kitchen Supervisor role.
• Proficiency in food preparation, culinary skills, and cooking techniques to ensure high-quality food production is essential for all candidates.
• Experience in food service operations and maintaining proper food safety protocols is required.
• Strong organizational skills and the ability to thrive in a fast-paced environment.
• Knowledge of kitchen equipment and proper maintenance practices.
• Relevant certifications in food safety or culinary arts are a plus.
• Ability to work autonomously or as part of a team, with excellent communication and problem-solving skills.
• Agreement to follow our rules of conduct and statement of faith while employed
• Opportunities extend from mid May - the first week of August.

Product Line Manager opportunity with a $20B+ Fortune 250 global innovator in advanced motion, control, and filtration technologies. With more than a century of engineering leadership and a strong commitment to quality, safety, and sustainable innovation, this organization continues to experience steady global growth and long-term investment across its industrial platforms.

In this role, you’ll own a ~$100M industrial filtration portfolio within a $200M+ division, leading full lifecycle strategy across hydraulic, lubrication, fuel, and air filtration product lines serving large OEM and industrial markets. You’ll partner cross-functionally with engineering, operations, supply chain, and sales to drive roadmap development, portfolio optimization, pricing strategy, and long-term growth initiatives.

Why This Role Stands Out:

• True cradle-to-grave product ownership within a highly visible, strategic division
• Opportunity to bring structure and rigor to a portfolio that has not historically had dedicated product management leadership
• Heavy cross-functional influence across engineering, operations, sales, and executive leadership
• Manage a ~$100M portfolio with clear growth trajectory and exposure to aerospace, transportation, oil & gas, and heavy industrial markets
• Direct impact on 5-year strategic roadmap development, including growth acceleration and product rationalization
• Strong internal mobility within a $20B+ global enterprise (average employee tenure 13+ years)
• Collaborative, team-oriented culture under leadership that values ownership and accountability

Compensation and Benefits:

• Competitive base salary (flexible for the right candidate) + 10% annual incentive
• Full medical, dental, and vision benefits (Day 1 eligibility)
• 401k with 5% company match
• Company-funded Retirement Income Account
• Company credit card for travel and expenses
• ~20–25% domestic travel

The Right Background:

• 4+ years of product management experience in industrial, manufacturing, engineering, or technical environments
• Demonstrated experience owning product lifecycle strategy (roadmaps, 80/20 analysis, portfolio optimization, pricing)
• Strong analytical skillset with comfort building business cases and leading data-driven decisions
• Proven ability to influence cross-functionally without direct authority
• Experience supporting technical sales cycles and working alongside engineering and operations teams
• Bachelor’s degree required (Engineering, Engineering Technology, or Business preferred) / MBA a plus
• Must be willing to work onsite in Greensboro, NC

The Personal Lines Risk Manager is responsible for working directly with our Wealth Managers and their clientele to provide a comprehensive insurance approach to their personal insurance needs. They will provide quotes, explain coverages, and communicate with clients to determine how we can best serve them from a personal insurance standpoint.

The Personal Lines Risk Manager has a service‐driven personality and is experienced at marketing complex personal insurance risks. They will determine appropriate markets and work directly with companies to place personal insurance plans ranging from home, auto, umbrella, collections, boats, and secondary dwellings.

We do not accept resume submissions from third-party recruiters or staffing agencies. Please contact our recruiting team directly.

JOB DUTIES:

• Promptly address requests received from Wealth Managers, clients, and carriers regarding insurance quote status, coverage, claims, or administrative issues.
• Creates ACORD and various other company applications as needed to place coverages requested.
• Submits applications, loss runs, etc. to various markets to obtain quotes as quickly as possible.
• Reviews quotes and resolves any discrepancies directly with the underwriter and communicates final quotes to clients.
• Prepares summaries of insurance, schedules and proposals for Customers as needed.
• Confirms binding of coverage with carriers and issues binders.
• Issues Auto IDs for new business policies as needed.
• Invoices agency‐billed policies and executes premium finance agreements as needed.

REQUIRED EXPERIENCE/QUALIFICATIONS:

• Property and Casualty Insurance Agents License in Kansas or Missouri.
• Able to market and place insurance coverage promptly and independently –
• identifies appropriate markets, submits risks for quotes, presents quotes to insured, and binds coverage as elected.
• Strong communication skills and the ability to receive, interpret, and respond to complex issues.
• An ongoing effort to obtain professional designations such as CISR, CIC.
• Strong relationship‐building skills with Wealth Managers, companies, clients, and colleagues.
• Ability to be a team player and adapt to a fast‐paced, ever‐changing work environment with a positive attitude.
• High‐level multi‐tasker

Assistant Commercial Lines Account Manager - Hybrid - Los Angeles, CA

The Company:

Are you a Property & Casualty professional with knowledge of Commercial Insurance, ready to join a growing agency? Join a leading insurance brokerage in Los Angeles, looking to invest in its people and help your continuous growth in the industry. This is the perfect opportunity for you to join the Commercial Lines team and provide dedicated support to Account Managers and clients.

The Compensation and Benefits:

• Salary ranges from $55,000 - $75,000, depending on your experience
• A full suite of benefits that include health, dental, vision, & life insurance
• 401(k) plan
• Hybrid Schedule after a dedicated training period
• Company-supported continued education

The Qualifications Needed to Thrive:

• Active Property & Casualty license
• 3-5 years of Commercial Insurance experience, preferably in a retail brokerage
• Proficiency with AMS360 is required
• In-depth knowledge of various insurance coverages, products, and agency procedures

The Key Responsibilities will include:

• Provide helpful and professional service and insurance needs to Account Managers and clients
• Process binder requests, endorsements, policies, etc.
• Verify critical information for file documentation: premiums, policy numbers, claims reports, forms, etc.
• Provide exceptional customer service via phone and email
• Provide knowledgeable answers to questions about the product, pricing, and availability
• Collaborate with internal departments to meet customers' needs

Apply Now!

Why Work with Insurance Relief?

We invest the time to truly understand what you want to accomplish and then do our best to find meaningful opportunities. Give us a call to hear about all of the other opportunities we have available.

Brown & Brown is seeking a Senior Account Manager to join our Commercial Lines team in Portland, Oregon.

The Senior Account Manager’s primary responsibility is to partner with an assigned producer with the ability to solve and handle account issues independently. The Senior Customer Account Manager is a coach and mentor for the team. Routine duties include monitoring retention, negotiation of costs for products and services, analyzing insurance contracts, insurance plan designs, coordination of claims, loss control, accounting and audit services, and research and analyze in various areas as needed.

How You Will Contribute

• Consults on new business, prepares proposals and independently handles customer requests
• Works directly with customer to ensure proper coverage is secured
• Uses discretionary judgement to negotiate and obtain quotes; marketing approximately 30% of the book of business
• Help customers understand their insurance policies/coverages and determine individual service needs
• Leads the renewal process by obtaining, directly or indirectly, quotes and claims experience from various carriers
• Handles new quoting and issuing new lines of coverage without the involvement of a producer. Recommend coverage to customers based on assessing the risk or risks they need to insure
• Acts as liaison between producer and customer by obtaining exposure and operation updates, receiving renewal applications and ordering appropriate documents needed for renewal
• Prepares and Completes Insurance Coverage Review’s if needed. Ensures the Insurance Coverage Review is completed, returned and sent to the insured with an approved letter/email.
• Analyzing contracts for certificates of insurance, issue certificates, and binders
• Reviewing for accuracy on all policies, changes/endorsements, audits, and documentations
• Preparing proposals, graphs, and service plans for customers
• Answering customer and carrier questions via their preferred communication method in the areas of polices, endorsements, audits, accounting/billing, and coordination of claims/lost control services
• Preparing all necessary applications and data for a complete submission to underwriters

Licenses and Certifications:

• Maintain a current Property & Casualty License in all required states

Skills & Experience to Be Successful

• Must have experience working with residential communities such as HOAs and apartment complexes.
• Bachelor’s Degree (BA/BS) with five (5) years of experience in the field of Property and Casualty insurance, or high school graduate with a minimum of eight (8) years of related experience in the field of commercial insurance; other combination of work and/or education will be considered
• AU or CIC Designation preferred
• Solid knowledge and understanding of property and casualty coverage, current legislation, rules, laws, and other regulations
• Familiarity with contracts and other provisions
• Fluent with Microsoft Windows, Office 365, Word, and Excel
• AMS360 experience or skills to learn software program at an accelerated ability

Position Overview

We are seeking a detail-oriented and proactive Commercial Lines Account Assistant to support our Commercial Lines Account Managers in policy administration and customer service. This role is ideal for a professional who thrives in a fast-paced office environment and is eager to grow within the insurance industry.

Key Responsibilities

·        Assist with policy administration including policy checking, updates, and renewal reviews.

·        Prepare and send customer notifications regarding policy changes and renewals.

·        Process certificates of insurance promptly.

·        Handle small bonds and simple account management tasks.

·        Assist with claim submissions and follow-ups.

·        Provide marketing and documentation support.

·        Support Account Managers with administrative duties.

Qualifications

·        Strong written and verbal communication skills.

·        Highly organized and detail oriented.

·        Ability to manage multiple tasks independently.

·        Comfortable working in agency management and insurance systems.

·        Prior administrative or insurance experience preferred.

·        Must obtain Property & Casualty License (current license preferred).

·        Proficiency in Microsoft Office Suite.

Benefits

·        401(K) with matching

·        Health Insurance

·        Dental Insurance

·        Vision Insurance

·        Holidays, Vacation, and Sick Leave

·        Long-Term and Short-Term Disability

·        Professional growth and advancement opportunities

World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.

Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.

The Associate Client Representative supports the daily management of a high-volume Commercial Lines book of select business. Under the direction of a lead servicer, this position consistently provides excellent customer service to external and internal clients to ensure client satisfaction and retention.

• Supports lead servicer in effectively managing a high-volume book of business ensuring all required tasks are completed accurately and on-time to meet the client needs.
• Set up and maintain accurate account details, contacts, and policy information in EPIC
• Attach, organize, and name documents in EPIC
• Leverage templates and system generated letters and forms to produce standard communications to clients and carriers, including BOR, client pre-renewal letters, proposal letters, change requests, etc.
• Endorse policy in EPIC
• Create activities in EPIC and assign applicable team-member.

• Order loss runs from carriers
• Generate and send proofs to holder, if requested (from EPIC or CSR24)
• Check policy per policy check workflow and complete checklist
• Check endorsement against request
• Document maintenance/retrieval

• 0-2 years' experience in Commercial Property and Casualty

Licensed or obtaining state Property & Casualty insurance license within a specified time frame

• Knowledge of Excel, Word, and other MS Office products to include basic formatting
• Able to learn coverage fundamentals.
• Dedicated to meeting the expectations and requirements of co-workers and clients. Able to quickly find common ground and solve problems.
• Seeks to obtain industry information, new product information, coverage, and technology to continuously improve knowledge performance.
• Strong written, oral, and interpersonal communication skills.
• Able to follow a well-established and familiar set of activities and/or process to derive a solution.
• Sets priorities and manages workflow to ensure effective, timely, and efficient service delivery.
• Works to achieve stated objectives and delivers results at the close direction of a senior team member.

• HS Diploma or equivalent

Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Typing, grasping, and repetitive motion typically is required every day, and walking and standing are required occasionally.

At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. This position is located in New York State. The base salary for this position at the time of this posting may range from $59,000-$60,000. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility, and qualifications. We offer a competitive benefits package and variable pay programs.