Esquire Example Sentence Jobs in Usa
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M
Director of Finance, Resort Operations - HVO
Salary not disclosed
JOB SUMMARY The Director of Finance and Accounting, (DOF), Resort Operations (Ops) is a pro-active and trusted business leader who provides financial and accounting expertise to Resort Operations on-site leaders to make timely and informed business decisions, optimize business value, and manage financial risk.
The DOF is responsible for financial compliance and adherence of the management agreement with the nonprofit property owners’ association and the financial and accounting reporting and analysis of the on-site ancillary business operations.
The DOF develops, implements and supports the delivery of financial products and services to meet the needs of the organization.
The DOF ensures compliance with Generally Accepted Accounting Principles (GAAP), corporate policies and standards e.g., MVW-66 and Sarbanes Oxley.
They oversee day to day operations by providing leadership, guidance and support to the sites F&A team by directing, planning, managing and executing against deliverables in a timely fashion.
The DOF’s four core work activities include, but not limited to, leading a team of on-site Finance & Accounting (F&A) professionals, business partnering with various stakeholders to execute and meet financial objectives, financial statement review and analysis, and implementation and compliance of accounting controls.
CANDIDATE PROFILE Education and Experience • Bachelor's degree in Finance or Accounting preferred, or related major; 6-8 years related work experience in finance and accounting; or, • High School Diploma/GED and equivalent work experience CORE WORK ACTIVITIES Strategic Planning & Business Partnerships: • Utilize effective relationship building skills with a broad range of business partners to gain trust, positively impact decision outcomes, and mitigate risk to the organization.
Stakeholders include, but not limited to, property owners’ association Board of Directors, corporate and regional F&A executives, corporate and regional Resort Operations executives, on-site leaders and associates, internal and external auditors, corporate tax, and third-party vendors.
• Make quality business decisions that thoughtfully weigh the facts and understand the interests of stakeholders involved • Drive comprehensive annual business plans for property owners’ association and on-site ancillary operations, including action plans to meet financial objectives • Manage cash flow and profit forecasts that facilitate timely adjustments to the business by stakeholders Accounting, Financial Systems & Controls: • Responsible for providing direction and ensuring the integrity of the financial reporting and accounting operations through a strong internal controls environment, including the compliance to company standards and policies, General Accepted Accounting Principles, and Sarbanes-Oxley requirements • Provide oversight to audit processes by conducting property level self-assessments and assisting with internal, tax, and regulatory audits • Prepare data and information to auditors for annual property owners’ association external audit, including clear and concise variance explanations demonstrating a thorough understanding of the financial statements • Knowledge of property owners’ association governing documents and state statutes and rules as it relates to association financial management Managing & Leading: • Motivate, coach, train, and recruit a team of on-site F&A professionals • Provide hands-on, real time accounting and financial analysis expertise to Resort Operations on-site leaders and property owners’ association Board of Directors • Develop F&A goals that are fully aligned with organizational goals and effectively lead change to support company objectives • Train non-financial Resort Operations on-site leaders as appropriate in order to enhance business understanding • Working with others to identify and remove barriers to success Financial Planning & Analysis: • Provide analytical support during budget reviews and capital planning to identify cost savings and productivity opportunities • Provide on-going analytical support by monitoring actual financial results against previously projected revenues and expenses, provide variance explanations, and plans for profit improvement • Review and analyze balance sheet reconciliations for completeness and accuracy, providing solutions and guidance for unreconciled items • Direct and continually improve the financial reporting process, including analyzing job tasks and structure to maintain controls, transparency, efficiency and effectiveness • Manage special projects as directed by the business needs MANAGEMENT COMPETENICES Leadership • Adaptability – Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment.
• Communication
- Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action.
• Problem Solving and Decision Making
- Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions.
• Professional Demeanor
- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution • Building and Contributing to Teams
- Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results
- Focuses and guides others in accomplishing work objectives.
•Planning and Organizing
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed.
Building Relationships • Coworker Relationships
- Develops and uses collaborative relationships to facilitate the accomplishment of work goals.
• Customer Relationships
- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset
- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability • Organizational Capability
- Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management
- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise • Applied Learning
- Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen
- Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
o Management of Capital Resources
- Determines the appropriate allocation of money used to accomplish work goals, and submits expenses according to guidelines; appropriately utilizes and maintains equipment, facilities, and materials needed to perform work activities.
o Purchasing and Materials Management
- Knowledge of practices and procedures needed to maintain material, equipment and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, inventory control, and when appropriate identification of environmentally appropriate materials.
o Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services.
This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Technical Acumen
- Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function specific work challenges.
o Economics and Accounting
- Knowledge of P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.
o Auditing and Reconciliation
- The ability to recognize, research, and resolve discrepancies in financial data, and create flow charts on main accounting and control cycles (A/R, AP, Cash) to facilitate understanding of key control points.
o General Finance and Accounting
- The ability to perform accounting procedures, proficiently use financial systems technology, and accurately complete general ledger entries; knowledge of database structures in order to obtain financial queries; establish financial statements and forecasts with a good understanding the financials flows and the organizational needs.
o Analysis
- The ability to create and maintain spreadsheets as well as analyze and summarize financial data using appropriate financial software.
o Accounting Knowledge
- Knowledge of general accounting principles and current company accounting policies and procedures.
This includes general accounting and financial reporting, auditing, accounts payable, and accounts receivable.
o Accounting and Internal Control Knowledge
- Knowledge of local Generally Accepted Accounting Principles (local GAAP), Marriott Vacations Worldwide Policies, and Standard Operating Procedures (SOPs) and controls.
o Legal
- Ability to read and understand basic contract elements, e.g.
royalty fees, management agreement, terms, priorities and profit distribution.
o Auditing Skills
- The ability to perform auditing procedures, including the ability to recognize, research, and resolve discrepancies in financial data.
o Payroll Systems
- Knowledge of local payroll reporting and tax requirements, ability to effectively record wages/tax liabilities, and operate payroll software applications, including understanding the features and functions of the applications.
(as applicable to site) o Accounts Payable and Accounts Receivable
- Knowledge of Accounts Payable and Accounts Receivable processes, including knowledge of sub-ledger reconciliation and controls.
• Basic Competencies
- Fundamental competencies required for accomplishing basic work activities.
o Basic Computer Skills
- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
o Job Specific Computer Skills – Microsoft Excel and experience with general ledger systems preferred.
o Mathematical Reasoning
- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
o Oral Comprehension
- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
o Reading Comprehension
- Demonstrates understanding of written sentences and paragraphs in work related documents.
o Writing
- Communicates effectively in writing as appropriate for the needs of the audience.
#LI-LB1 Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
The DOF is responsible for financial compliance and adherence of the management agreement with the nonprofit property owners’ association and the financial and accounting reporting and analysis of the on-site ancillary business operations.
The DOF develops, implements and supports the delivery of financial products and services to meet the needs of the organization.
The DOF ensures compliance with Generally Accepted Accounting Principles (GAAP), corporate policies and standards e.g., MVW-66 and Sarbanes Oxley.
They oversee day to day operations by providing leadership, guidance and support to the sites F&A team by directing, planning, managing and executing against deliverables in a timely fashion.
The DOF’s four core work activities include, but not limited to, leading a team of on-site Finance & Accounting (F&A) professionals, business partnering with various stakeholders to execute and meet financial objectives, financial statement review and analysis, and implementation and compliance of accounting controls.
CANDIDATE PROFILE Education and Experience • Bachelor's degree in Finance or Accounting preferred, or related major; 6-8 years related work experience in finance and accounting; or, • High School Diploma/GED and equivalent work experience CORE WORK ACTIVITIES Strategic Planning & Business Partnerships: • Utilize effective relationship building skills with a broad range of business partners to gain trust, positively impact decision outcomes, and mitigate risk to the organization.
Stakeholders include, but not limited to, property owners’ association Board of Directors, corporate and regional F&A executives, corporate and regional Resort Operations executives, on-site leaders and associates, internal and external auditors, corporate tax, and third-party vendors.
• Make quality business decisions that thoughtfully weigh the facts and understand the interests of stakeholders involved • Drive comprehensive annual business plans for property owners’ association and on-site ancillary operations, including action plans to meet financial objectives • Manage cash flow and profit forecasts that facilitate timely adjustments to the business by stakeholders Accounting, Financial Systems & Controls: • Responsible for providing direction and ensuring the integrity of the financial reporting and accounting operations through a strong internal controls environment, including the compliance to company standards and policies, General Accepted Accounting Principles, and Sarbanes-Oxley requirements • Provide oversight to audit processes by conducting property level self-assessments and assisting with internal, tax, and regulatory audits • Prepare data and information to auditors for annual property owners’ association external audit, including clear and concise variance explanations demonstrating a thorough understanding of the financial statements • Knowledge of property owners’ association governing documents and state statutes and rules as it relates to association financial management Managing & Leading: • Motivate, coach, train, and recruit a team of on-site F&A professionals • Provide hands-on, real time accounting and financial analysis expertise to Resort Operations on-site leaders and property owners’ association Board of Directors • Develop F&A goals that are fully aligned with organizational goals and effectively lead change to support company objectives • Train non-financial Resort Operations on-site leaders as appropriate in order to enhance business understanding • Working with others to identify and remove barriers to success Financial Planning & Analysis: • Provide analytical support during budget reviews and capital planning to identify cost savings and productivity opportunities • Provide on-going analytical support by monitoring actual financial results against previously projected revenues and expenses, provide variance explanations, and plans for profit improvement • Review and analyze balance sheet reconciliations for completeness and accuracy, providing solutions and guidance for unreconciled items • Direct and continually improve the financial reporting process, including analyzing job tasks and structure to maintain controls, transparency, efficiency and effectiveness • Manage special projects as directed by the business needs MANAGEMENT COMPETENICES Leadership • Adaptability – Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment.
• Communication
- Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action.
• Problem Solving and Decision Making
- Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions.
• Professional Demeanor
- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution • Building and Contributing to Teams
- Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results
- Focuses and guides others in accomplishing work objectives.
•Planning and Organizing
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed.
Building Relationships • Coworker Relationships
- Develops and uses collaborative relationships to facilitate the accomplishment of work goals.
• Customer Relationships
- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset
- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability • Organizational Capability
- Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management
- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise • Applied Learning
- Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen
- Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
o Management of Capital Resources
- Determines the appropriate allocation of money used to accomplish work goals, and submits expenses according to guidelines; appropriately utilizes and maintains equipment, facilities, and materials needed to perform work activities.
o Purchasing and Materials Management
- Knowledge of practices and procedures needed to maintain material, equipment and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, inventory control, and when appropriate identification of environmentally appropriate materials.
o Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services.
This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Technical Acumen
- Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function specific work challenges.
o Economics and Accounting
- Knowledge of P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.
o Auditing and Reconciliation
- The ability to recognize, research, and resolve discrepancies in financial data, and create flow charts on main accounting and control cycles (A/R, AP, Cash) to facilitate understanding of key control points.
o General Finance and Accounting
- The ability to perform accounting procedures, proficiently use financial systems technology, and accurately complete general ledger entries; knowledge of database structures in order to obtain financial queries; establish financial statements and forecasts with a good understanding the financials flows and the organizational needs.
o Analysis
- The ability to create and maintain spreadsheets as well as analyze and summarize financial data using appropriate financial software.
o Accounting Knowledge
- Knowledge of general accounting principles and current company accounting policies and procedures.
This includes general accounting and financial reporting, auditing, accounts payable, and accounts receivable.
o Accounting and Internal Control Knowledge
- Knowledge of local Generally Accepted Accounting Principles (local GAAP), Marriott Vacations Worldwide Policies, and Standard Operating Procedures (SOPs) and controls.
o Legal
- Ability to read and understand basic contract elements, e.g.
royalty fees, management agreement, terms, priorities and profit distribution.
o Auditing Skills
- The ability to perform auditing procedures, including the ability to recognize, research, and resolve discrepancies in financial data.
o Payroll Systems
- Knowledge of local payroll reporting and tax requirements, ability to effectively record wages/tax liabilities, and operate payroll software applications, including understanding the features and functions of the applications.
(as applicable to site) o Accounts Payable and Accounts Receivable
- Knowledge of Accounts Payable and Accounts Receivable processes, including knowledge of sub-ledger reconciliation and controls.
• Basic Competencies
- Fundamental competencies required for accomplishing basic work activities.
o Basic Computer Skills
- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
o Job Specific Computer Skills – Microsoft Excel and experience with general ledger systems preferred.
o Mathematical Reasoning
- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
o Oral Comprehension
- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
o Reading Comprehension
- Demonstrates understanding of written sentences and paragraphs in work related documents.
o Writing
- Communicates effectively in writing as appropriate for the needs of the audience.
#LI-LB1 Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
O
Senior Attorney, Beyond Guilt Project Director - Part Time
Salary not disclosed
Career Opportunity: Senior Attorney, Beyond Guilt Project Director (Part‑Time) with The Ohio Justice and Policy Center in Cleveland, Ohio
Are you an experienced litigator seeking part-time meaningful, mission‑aligned work where your experience can help free people and reform systems? Are you ready to step into a leadership role that blends post‑conviction advocacy, team management, and strategic reform? Do you bring strong judgment, flexibility, and a collaborative leadership style to complex legal work? If so, we want to hear from you.
As the Senior Attorney, Beyond Guilt Project Director, you will serve as a senior attorney and project leader responsible for overseeing OJPC’s post‑conviction legal advocacy work. This role is ideal for an attorney who enjoys both hands‑on litigation and leading people and projects, and who brings a thoughtful, strategic approach to case selection, workload management, and long‑term impact. This is a part-time, exempt position (approximately 20-30 hours per week, with flexibility).
As the Senior Attorney, Beyond Guilt Project Director, you will:
- Lead and oversee the Beyond Guilt Project’s post-conviction docket (approximately 20–30 client matters annually), coordinating work across attorneys, a paralegal, pro bono counsel, interns, and volunteers.
- Personally litigate approximately 6-12 post-conviction cases each year, including judicial release motions, parole advocacy, sentence modifications, plea withdrawals, motions for new trial, and post-conviction petitions.
- Oversee case intake, prioritization, and assignment, balancing staff capacity with strategic impact and sustainability.
- Work collaboratively with prosecutors, community partners, and—when appropriate—crime survivors to negotiate release outcomes.
- Guide investigations, mitigation development, and reinvestigations.
- Collaborate with OJPC leadership and the Litigation Director to develop and execute high-impact litigation strategies.
- Prepare clients and their supporters for court proceedings and parole hearings.
- Partner with community organizations to support client release planning and post-release stability within the scope of representation.
- Assist with applying for grants, tracking program data, and completing portions of grant reporting for Beyond Guilt.
- Participate in public speaking, community education, and advocacy efforts related to criminal justice reform.
- Collaborate with development and policy staff to advance OJPC’s decarceration and system-reform priorities.
QUALIFICATIONS:
- Juris Doctor or advanced law degree.
- Admission to the Ohio Bar (or eligibility consistent with Ohio Supreme Court rules).
- Minimum five (5) years of litigation experience.
- Strong legal research, writing, and oral advocacy skills.
- Experience supervising attorneys, legal teams, or managing complex legal projects.
- Ability to work effectively with diverse clients, colleagues, and stakeholders.
- A demonstrated and abiding commitment to social justice and criminal legal system reform.
- Significant post‑conviction litigation experience preferred.
- Experience litigating judicial release, resentencing, or parole matters.
- Strong project management and team leadership skills.
- Experience integrating litigation with broader policy or system‑reform efforts.
- Comfort using legal case management systems (e.g., Clio).
The Ohio Justice & Policy Center creates fair, intelligent, and redemptive criminal justice systems through zealous, client‑centered advocacy, innovative policy reform, and cross‑sector community education. Founded in Cincinnati in 1997, OJPC is a statewide nonprofit law office focused on reducing incarceration, improving conditions inside prisons, and expanding freedom and opportunity for people with criminal records.
The Beyond Guilt Project (BG) is OJPC’s flagship initiative, identifying individuals serving excessive or unjust sentences and fighting for their release through judicial release, post‑conviction litigation, parole advocacy, negotiated resentencing, and other mechanisms. BG represents people who have demonstrated meaningful rehabilitation and have strong community support and release plans.
Learn more about OJPC’s mission by visiting:
:// Join our dedicated team and help drive meaningful change for people impacted by Ohio’s criminal legal system. Apply online at or email !
Employer is EOE/M/F/D/V. No third-party candidates, please.
temporary
LPN / LVN / Bilingual in Spanish Preferred
🏢 Grifols
Salary not disclosed
table.MiTabla { max-width: 1020px;!important
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
Center Medical Specialist
Seeking LPN or LVN for Plasma Donation Center!
NOTE: Salary is based on licensure and experience
Are you looking for something different? Did you know that your skill set/experience makes you a valuable candidate for a Center Medical Specialist position in one of our plasma donation centers? Grifols prides itself on its family-like culture. Our company has more than tripled its workforce in the last 10 years — we’re growing, and you can grow with us! For more information visit:
What’s In It for You
- Competitive Pay
- Career Growth/Promotions
- Geographic mobility among our more than 300 donation centers
- No Third Shift
- Incredible Comprehensive Benefits Package Including: Medical, Dental, Vision, up to 5% 401K match, Tuition Reimbursement, PTO, Holiday Pay, Opportunity to participate in Company Bonus Program
About the Job
- Perform physical examination and establish medical history to determine donor suitability
- Build rapport with donors to ensure overall customer satisfaction
- Ensure donor and staff confidentiality
- Responsible for donor awareness to potential hazards
- Provide donor education regarding general health and provide counseling regarding unacceptable test results
- Evaluate & manage donor injuries and adverse events
- Perform evaluations of any history of illness or medications to ensure continued donor suitability
- Assist in employee training
- Administer employee Hepatitis Vaccine program
Job Requirements
Educated and currently certified/licensed in the state of employment and according to state requirements as a Licensed Practical Nurse or Licensed Vocation Nurse. Current CPR certification required.
Attributes:
-Work is performed both standing and sitting for up to 2 to 4 hours per day each.
-The position does require bending and twisting of neck up from 1 to 2 hours per day.
-Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists.
-Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects.
- Frequent foot movement; may squat, crouch or sit on one's heels on rare occasion. Occasionally walks, bends and twists at waist.
-Light lifting of 15lbs. with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential.
-Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye.
-Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
-Works independently and within guidance of oral or written instructions.
-Performs a wide range of tasks as dictated by variable demands and changing conditions.
-Relates sensitive information to diverse groups. Work is performed in a plasma center.
-Exposure to biological fluids with potential exposure to infectious organisms.
-Exposure to electrical office and laboratory equipment.
-Exposure to extreme cold below 32 degrees F while performing functions in plasma freezers. Personal protective equipment required such as protective eyewear, garments, gloves and cold-gear.
#biomatusa
#app
Third Party Agency and Recruiter Notice:
Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
Location: NORTH AMERICA : USA : TX-San Antonio:[[cust_building]]
Learn more about Grifols
permanent
LPN
🏢 Grifols
Salary not disclosed
table.MiTabla { max-width: 1020px;!important
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
Center Medical Specialist
Seeking LPN or LVN for Plasma Donation Center!
NOTE: Salary is based on licensure and experience
Are you looking for something different? Did you know that your skill set/experience makes you a valuable candidate for a Center Medical Specialist position in one of our plasma donation centers? Grifols prides itself on its family-like culture. Our company has more than tripled its workforce in the last 10 years — we’re growing, and you can grow with us! For more information visit:
What’s In It for You
- Competitive Pay
- Career Growth/Promotions
- Geographic mobility among our more than 300 donation centers
- No Third Shift
- Incredible Comprehensive Benefits Package Including: Medical, Dental, Vision, up to 5% 401K match, Tuition Reimbursement, PTO, Holiday Pay, Opportunity to participate in Company Bonus Program
About the Job
- Perform physical examination and establish medical history to determine donor suitability
- Build rapport with donors to ensure overall customer satisfaction
- Ensure donor and staff confidentiality
- Responsible for donor awareness to potential hazards
- Provide donor education regarding general health and provide counseling regarding unacceptable test results
- Evaluate & manage donor injuries and adverse events
- Perform evaluations of any history of illness or medications to ensure continued donor suitability
- Assist in employee training
- Administer employee Hepatitis Vaccine program
Job Requirements
Educated and currently certified/licensed in the state of employment and according to state requirements as a Licensed Practical Nurse or Licensed Vocation Nurse. Current CPR certification required.
Attributes:
-Work is performed both standing and sitting for up to 2 to 4 hours per day each.
-The position does require bending and twisting of neck up from 1 to 2 hours per day.
-Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists.
-Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects.
- Frequent foot movement; may squat, crouch or sit on one's heels on rare occasion. Occasionally walks, bends and twists at waist.
-Light lifting of 15lbs. with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential.
-Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye.
-Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
-Works independently and within guidance of oral or written instructions.
-Performs a wide range of tasks as dictated by variable demands and changing conditions.
-Relates sensitive information to diverse groups. Work is performed in a plasma center.
-Exposure to biological fluids with potential exposure to infectious organisms.
-Exposure to electrical office and laboratory equipment.
-Exposure to extreme cold below 32 degrees F while performing functions in plasma freezers. Personal protective equipment required such as protective eyewear, garments, gloves and cold-gear.
#biomatusa
#app
Third Party Agency and Recruiter Notice:
Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
Location: NORTH AMERICA : USA : TX-San Antonio:[[cust_building]]
Learn more about Grifols
permanent
RN
🏢 Grifols
Salary not disclosed
table.MiTabla { max-width: 1020px;!important
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
$5000 New Employee Bonus
Center Medical Specialist
Seeking LVN / LPN, or RN for Plasma Donation Center!
NOTE: Salary is based on licensure and experience
Are you looking for something different? Did you know that your skill set/experience makes you a valuable candidate for a Center Medical Specialist position in one of our plasma donation centers? Grifols prides itself on its family-like culture. Our company has more than tripled its workforce in the last 10 years — we’re growing, and you can grow with us! For more information visit:
What’s In It for You
- Competitive Pay
- Career Growth/Promotions
- Geographic mobility among our more than 300 donation centers
- No Third Shift
- Incredible Comprehensive Benefits Package Including: Medical, Dental, Vision, up to 5% 401K match, Tuition Reimbursement, PTO, Holiday Pay, Opportunity to participate in Company Bonus Program
About the Job
- Perform physical examination and establish medical history to determine donor suitability
- Build rapport with donors to ensure overall customer satisfaction
- Ensure donor and staff confidentiality
- Responsible for donor awareness to potential hazards
- Provide donor education regarding general health and provide counseling regarding unacceptable test results
- Evaluate & manage donor injuries and adverse events
- Perform evaluations of any history of illness or medications to ensure continued donor suitability
- Assist in employee training
- Administer employee Hepatitis Vaccine program
Job Requirements
Educated and currently certified/licensed in the state of employment and according to state requirements as a Registered Nurse, Licensed Practical Nurse, Licensed Vocation Nurse. HS diploma or GED. Current CPR certification required.
Attributes:
-Work is performed both standing and sitting for up to 2 to 4 hours per day each.
-The position does require bending and twisting of neck up from 1 to 2 hours per day.
-Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists.
-Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects.
- Frequent foot movement; may squat, crouch or sit on one's heels on rare occasion. Occasionally walks, bends and twists at waist.
-Light lifting of 15lbs. with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential.
-Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye.
-Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
-Works independently and within guidance of oral or written instructions.
-Performs a wide range of tasks as dictated by variable demands and changing conditions.
-Relates sensitive information to diverse groups. Work is performed in a plasma center.
-Exposure to biological fluids with potential exposure to infectious organisms.
-Exposure to electrical office and laboratory equipment.
-Exposure to extreme cold below 32 degrees F while performing functions in plasma freezers. Personal protective equipment required such as protective eyewear, garments, gloves and cold-gear.
#biomatusa
#app
Third Party Agency and Recruiter Notice:
Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
Location: 1223 6th Avenue Des Moines, IA 50314
Learn more about Grifols
permanent
O
BU ENGINEERING & DEVELOPMENT LABORATORY TECHNICIAN
Salary not disclosed
Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution! OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience.
Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies.
With a €11.4 billion economic revenue in 2023, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility.
A world leader in onboard energy storage and emission reduction systems, OPmobility C-Power develops solutions for all types of powertrains including, gasoline, diesel, hybrids, plug-in hybrids and battery electric vehicles.
Electrification is the driver of low-carbon mobility and with the E-Power business, OPmobility is developing battery packs, electronics and power electronics for heavy-duty mobility and light vehicles.
Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected car.
JOB TITLE JOB FAMILY DATE Lab & Facilities Technician ENGINEERING R&D 9 Oct 2025 MANAGER TITLE (solid line) FUNCTIONAL MANAGER TITLE (dotted line) Product Development Lab Manager N/A MISSION In one or two sentences, outline the primary purpose(s) of this position within the organization The Lab & Facilities Technician is responsible for the management of the physical aspects of the testing facility, including the laboratory test equipment.
The focus of the technician will be maintenance of any testing equipment and ensuring that the facility infrastructure can support any testing needs.
Work is performed in a fast-paced environment within tight time constraints.
Unusual hours and travel may be required.
Responsibilities & Activities Outline the key areas of responsibility for this position, including the related activities and eventual authorities Maintain the laboratory building and systems which are integral to the completion of C-Power validation testing.
Coordinates the definition and installation of new test equipment: including preparing specifications and CAPEX justification, monitoring the construction and final technical reception requirements for the NAO Development Lab.
Maintains facility and testing equipment for the NAO Development Lab, coordinate all test equipment repairs and preventative maintenance down time with the testing department.
Manages facility maintenance to ensure PM and facility tasks are completed routinely.
Actively participate in continuous improvement and corrective action activities.
Collaborate, supervise, and manage outside vendors as required.
Responsible for assigned budgets and for performing analysis of spending to ensure budget is maintained and cost reductions, where possible, are identified and implemented.
Be the main Health, Safety and Environment Lead at the laboratory.
Coordinating environmental activities, including hazardous waste disposal, filing of annual EPA reports as needed.
Oversees compliance to DOT regulations Participate in the NAO Safety Committee Ensure compliance to lock out/tag out procedures.
Assisting Management and others as applicable and/or who perform LOTO work, to interpret the standards and regulations as they apply to the work being performed Assisting in the coordination of appropriate training for Authorized Lockout/Tagout Employees and providing training for the assigned Lockout/Tagout Champions Performing annual review of lockout/tagout program/procedures for specific compliance issues and/or updates as needed Must comply with all safety rules and regulations.
Complete and coordinate training for the team as required, including lift truck, STOP5, 6 non-negotiables, OSHA classes and others as applicable.
Complete inspections of work areas, equipment and facility as required (daily, weekly, monthly, quarterly & yearly) Designing, specifying, and building test controls and test equipment to validate products and improve processes at the North America Laboratory.
Develop new equipment specifications to meet testing and experiment requirements.
Develop programming tools using Labview software.
Write request for quote documents to purchase new test equipment or software.
Evaluates, recommends and implements test equipment for validation testing and instruct others in its use, staying informed of new test technology and equipment.
Reads, analyzes and interprets technical procedures and government regulations.
Works with technicians and engineers to analyze test failures and discover the root cause of the failure.
Communicate plans, procedures and results clearly.
Writes detailed test reports and manuals.
Manage shipping/receiving area for the laboratory.
Load/unload packages from trucks Obtain Hazmat and RECA certification for hazardous waste transportation.
Integrated Management System (IMS) Outline the key responsibilities for this position in regards of Integrated Management System (Quality, Safety, Environment) Within his/her scope of responsibility, he/she respects the standards and rules in terms of Quality, Safety and Environment contributing to the IMS process management and improvement ORGANIZATION POSITION KEY INTERFACES (internal and/or external) Internal Laboratory Manager Validation Engineers Warranty Engineers Program Application Engineers Program Managers External Outside testing and facility vendors POSITION BACK UP Fill in with back-up position titles only.
Back-up should be indicated for positions in charge of customer orders treatment, supplier on-time delivery, quality, production capacity, shared loading (multi-part station), lead time, inventory level, preventive maintenance, and calibration are the ones to be provided with a back-up.
Laboratory Manager KEY MEASURES & FINANCIAL ACCOUNTABILITY Indicate the Key Indicators used to measure the performance of the position and the financial metrics on which the role has got a direct or indirect impact (budget, sales, …) Adherence to CAPEX budget Equipment OEE Laboratory HSE Metrics Training Plan bPROFILE REQUIREMENTS Personal Background Minimum of an equivalent of a 2-year degree program in facilities maintenance or engineering 5 years facilities maintenance, machine, testing equipment and welding/fabricating experience preferred.
Hands on experience building, designing or using test equipment is preferred.
Job Technical skills Good working Knowledge of TS16949 & ISO 17025 procedures.
Computer proficient in Microsoft Office (Word, Excel, PowerPoint, Access, Outlook, MS Project).
Ability to read and understand measurements and scales.
Ability to read blueprints.
Hands on repair knowledge of mechanical and electrical equipment.
Knowledge of both English and Metric measuring systems.
Ability to navigate Internet and Intranet software packages.
Must be flexible, dependable and creative.
Ability to work independently and in a team environment.
Ability to offer insight into testing results and to communicate them to the program team in an effort to improve product design and function.
Professional verbal and written communication skills (English required).
Ability to collect, maintain and analyze data.
Must be able to manage time independently and determine priorities with only minor involvement from Validation Engineers, Warranty Engineers and Lab Manager.
Job Soft skills Build strong relationships and delivering customer centric solutions.
Good mechanical ability.
Build partnerships and work collaboratively with others.
Drive Engagement through a climate where people are motivated.
As a responsible company, OPmobility pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.
Date: Feb 28, 2026 Location: Troy-Michigan, MI, US Job Requisition ID: 386908 Other jobs in Engineering & Development
Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies.
With a €11.4 billion economic revenue in 2023, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility.
A world leader in onboard energy storage and emission reduction systems, OPmobility C-Power develops solutions for all types of powertrains including, gasoline, diesel, hybrids, plug-in hybrids and battery electric vehicles.
Electrification is the driver of low-carbon mobility and with the E-Power business, OPmobility is developing battery packs, electronics and power electronics for heavy-duty mobility and light vehicles.
Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected car.
JOB TITLE JOB FAMILY DATE Lab & Facilities Technician ENGINEERING R&D 9 Oct 2025 MANAGER TITLE (solid line) FUNCTIONAL MANAGER TITLE (dotted line) Product Development Lab Manager N/A MISSION In one or two sentences, outline the primary purpose(s) of this position within the organization The Lab & Facilities Technician is responsible for the management of the physical aspects of the testing facility, including the laboratory test equipment.
The focus of the technician will be maintenance of any testing equipment and ensuring that the facility infrastructure can support any testing needs.
Work is performed in a fast-paced environment within tight time constraints.
Unusual hours and travel may be required.
Responsibilities & Activities Outline the key areas of responsibility for this position, including the related activities and eventual authorities Maintain the laboratory building and systems which are integral to the completion of C-Power validation testing.
Coordinates the definition and installation of new test equipment: including preparing specifications and CAPEX justification, monitoring the construction and final technical reception requirements for the NAO Development Lab.
Maintains facility and testing equipment for the NAO Development Lab, coordinate all test equipment repairs and preventative maintenance down time with the testing department.
Manages facility maintenance to ensure PM and facility tasks are completed routinely.
Actively participate in continuous improvement and corrective action activities.
Collaborate, supervise, and manage outside vendors as required.
Responsible for assigned budgets and for performing analysis of spending to ensure budget is maintained and cost reductions, where possible, are identified and implemented.
Be the main Health, Safety and Environment Lead at the laboratory.
Coordinating environmental activities, including hazardous waste disposal, filing of annual EPA reports as needed.
Oversees compliance to DOT regulations Participate in the NAO Safety Committee Ensure compliance to lock out/tag out procedures.
Assisting Management and others as applicable and/or who perform LOTO work, to interpret the standards and regulations as they apply to the work being performed Assisting in the coordination of appropriate training for Authorized Lockout/Tagout Employees and providing training for the assigned Lockout/Tagout Champions Performing annual review of lockout/tagout program/procedures for specific compliance issues and/or updates as needed Must comply with all safety rules and regulations.
Complete and coordinate training for the team as required, including lift truck, STOP5, 6 non-negotiables, OSHA classes and others as applicable.
Complete inspections of work areas, equipment and facility as required (daily, weekly, monthly, quarterly & yearly) Designing, specifying, and building test controls and test equipment to validate products and improve processes at the North America Laboratory.
Develop new equipment specifications to meet testing and experiment requirements.
Develop programming tools using Labview software.
Write request for quote documents to purchase new test equipment or software.
Evaluates, recommends and implements test equipment for validation testing and instruct others in its use, staying informed of new test technology and equipment.
Reads, analyzes and interprets technical procedures and government regulations.
Works with technicians and engineers to analyze test failures and discover the root cause of the failure.
Communicate plans, procedures and results clearly.
Writes detailed test reports and manuals.
Manage shipping/receiving area for the laboratory.
Load/unload packages from trucks Obtain Hazmat and RECA certification for hazardous waste transportation.
Integrated Management System (IMS) Outline the key responsibilities for this position in regards of Integrated Management System (Quality, Safety, Environment) Within his/her scope of responsibility, he/she respects the standards and rules in terms of Quality, Safety and Environment contributing to the IMS process management and improvement ORGANIZATION POSITION KEY INTERFACES (internal and/or external) Internal Laboratory Manager Validation Engineers Warranty Engineers Program Application Engineers Program Managers External Outside testing and facility vendors POSITION BACK UP Fill in with back-up position titles only.
Back-up should be indicated for positions in charge of customer orders treatment, supplier on-time delivery, quality, production capacity, shared loading (multi-part station), lead time, inventory level, preventive maintenance, and calibration are the ones to be provided with a back-up.
Laboratory Manager KEY MEASURES & FINANCIAL ACCOUNTABILITY Indicate the Key Indicators used to measure the performance of the position and the financial metrics on which the role has got a direct or indirect impact (budget, sales, …) Adherence to CAPEX budget Equipment OEE Laboratory HSE Metrics Training Plan bPROFILE REQUIREMENTS Personal Background Minimum of an equivalent of a 2-year degree program in facilities maintenance or engineering 5 years facilities maintenance, machine, testing equipment and welding/fabricating experience preferred.
Hands on experience building, designing or using test equipment is preferred.
Job Technical skills Good working Knowledge of TS16949 & ISO 17025 procedures.
Computer proficient in Microsoft Office (Word, Excel, PowerPoint, Access, Outlook, MS Project).
Ability to read and understand measurements and scales.
Ability to read blueprints.
Hands on repair knowledge of mechanical and electrical equipment.
Knowledge of both English and Metric measuring systems.
Ability to navigate Internet and Intranet software packages.
Must be flexible, dependable and creative.
Ability to work independently and in a team environment.
Ability to offer insight into testing results and to communicate them to the program team in an effort to improve product design and function.
Professional verbal and written communication skills (English required).
Ability to collect, maintain and analyze data.
Must be able to manage time independently and determine priorities with only minor involvement from Validation Engineers, Warranty Engineers and Lab Manager.
Job Soft skills Build strong relationships and delivering customer centric solutions.
Good mechanical ability.
Build partnerships and work collaboratively with others.
Drive Engagement through a climate where people are motivated.
As a responsible company, OPmobility pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.
Date: Feb 28, 2026 Location: Troy-Michigan, MI, US Job Requisition ID: 386908 Other jobs in Engineering & Development
Not Specified
M
First Time Buyer Sales Executive - Grande Vista
🏢 Marriott Vacations Worldwide
Salary not disclosed
JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
M
Sales Executive Licensed (Expected pay $67,539 - $467,201)
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $32.50 $32.50/hr + Commission (Training Pay)
** *The Sales Executive Licensed Maui position pays a base wage of $16 per hour with production pay where the annual pay range (base wages + production pay) for The Westin Ka'anapali Ocean Resort Villas Worksite in 2024 was between $67,539 and $467,201.
JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
** *The Sales Executive Licensed Maui position pays a base wage of $16 per hour with production pay where the annual pay range (base wages + production pay) for The Westin Ka'anapali Ocean Resort Villas Worksite in 2024 was between $67,539 and $467,201.
JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
M
First Time Buyer Sales Executive - Oceana Palms
🏢 Marriott Vacations Worldwide
Salary not disclosed
JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Not Specified
M
Sales Executive Licensed (Japanese Speaking)(Waikiki)
🏢 Marriott Vacations Worldwide
Salary not disclosed
Hourly Rate: $32.50 JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English & Japanese Incumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English & Japanese Incumbent is required to maintain an active and in-good standing professional Hawaii Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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