Episcopal Communities Services Jobs in Usa

Case Manager-Coordinator of Community Services

Compensation: Base Salary: $65,000 per year. Potential Bonus: Up to $5,000 annually, $1,250 quarterly.

Job Type: Full Time

Work Schedule: 8:30am- 5:00pm, Monday through Friday (flexible as needed)

Work Environment: This is a hybrid position - work from your home office* with local community visits.

21 Years of Services – Helping Others Meet Life’s Challenges.

High quality healthcare programs, services, and PEOPLE LIKE YOU!

• Exceptional Benefits (Medical - Kaiser, Dental and Vision - Mutual of Omaha, PTO, 401k, FSA, and company paid Short Term Disability & Life and Accidental Death and Dismemberment and a host of other voluntary benefits to select from)
• At Total Care Services, Inc., a non-profit organization, we offer more than just a chance to make a significant impact in our community. As a participant in the Public Service Loan Forgiveness (PSLF) Program, joining our team means you're also eligible to apply for loan forgiveness, empowering you to serve with financial peace of mind.

Total Care Services, Inc. (TCS) is seeking dedicated and compassionate individuals to join our team as Case Manager in our Coordination of Community Services program. The Coordinator of Community Services II (CCS II) will work with the Program Support Supervisor to manage the Person-Centered-Plans (PCP), Comprehensive Assessment (CA), and Supports and Services Planning Tool (SSPT). The CCS II will thoroughly understand the PCP, CA, and SSPT processes and timelines required by Federal and State compliance regulations. As a Case Manager, you will play a crucial role in supporting individuals with intellectual and developmental disabilities and their families in Maryland.

As a Case Manager (CCSII), you will:

• Work collaboratively with clients and their families to identify needs, goals, and preferences
• Provide information about community resources and support services
• Empower clients to make informed choices and plan for their future
• Assist clients in accessing service delivery systems, resources, and supports
• Monitor and evaluate services to ensure they meet clients' needs and preferences
• Carry a caseload of at least twenty-five (25) persons served, complete and document a minimum of thirty (30) billable units a day (or one hundred (150) units per week) within Long Term Services and Support System (LTSS) Maryland for activities completed on behalf of eligible persons.
• Manage and complete all assigned Person-Centered-Plans (PCP) and Supports and Services Planning Tools (SSPT).
• Pair up with CCS I teams and Program Supervisors to provide support.
• Act as a backup in the absence of CCS I and PCP Manager/Scheduler.
• Assist with continuous improvement projects such as training and/or initiatives.
• Attends weekly supervision with the Program Support Supervisor.

Qualifications:

• Master’s degree preferred; Bachelor’s degree in human services required.
• Case management: 2 years (Required)
• Community engagement: 2 years (Required)
• Must be a licensed driver and have own transportation with valid insurance.
• Must be able to drive to and from meetings throughout the state of Maryland.
• Knowledge of Home and Community Based Waiver Services and the developmental disabilities field.
• Mandatory COVID-19 Vaccination Policy applies to all employees.
• Must be a U.S. citizen or alien who is lawfully authorized to work in the United States.
• Must be proficient with Microsoft 365 Word, MS Excel, PowerPoint, Outlook, TEAMS, and all other applications.
• Must have excellent oral and written communication skills.
• Must have excellent analytical skills and possess the ability to perform statistical analysis of aggregate data.

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Total Care Services, Inc. is committed to equal employment opportunity and to compliance with federal, state, and local laws governing non-discrimination. Total Care Services, Inc. is proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

City of Corvallis Police Department

The mission of the Corvallis Police Department is to enhance community livability by working in partnership with the community to promote public safety and crime prevention through education and enforcement; to maintain public order while preserving the legal rights of all individuals; to provide effective, efficient and courteous service; and to reduce the impact of crime.

Community Service Officers provide support and assist sworn and non-sworn staff in a variety of non-emergency situations that do not require police officer authority. Responsible for providing a range of duties to enhance the community livability of the City of Corvallis including animal control, minor investigations, and providing community education. Perform other related duties that are not traditionally the work of sworn officers.

All Community Service Officers perform the following essential duties in support of sworn and non-sworn employees. Time devoted to each of these functions may vary according to assignment, shift, or departmental needs. Special assignments are defined by the Chief of Police and consist of work of a specialized nature performed on a full-time basis for an extended period of time. These assignments are responsible for performing the essential duties of Community Service Officer, but with special emphasis on certain functions during their special assignment, and they may also require additional skills or training. Special assignments currently consist of Park Ranger.

January 2, 2026

Recruitment Opens

January 26th, 2026 @
5pm

Application Deadline for First Review

Application Screening

Panel Interviews

Chief's Interviews and Testing

Background/Medical/Drug Screen/Psychological

Anticipated Appointment of April 16th 2026

Duties include, but are not limited to the following:

• Use community policing techniques such as community education, problem-solving, presence in assigned areas using a motor vehicle, bicycle, or while on foot.
• Provide community service in the areas of community conflict resolution and referral to other departments or agencies and in support of sworn employees.
• Respond to community member requests for information within area of assignment. Provide crime prevention evaluation and education to the community.
• Coordinate, plan and participate in special events.Represent the Police Department at community information sharing meetings and events. Perform public relations duties to inform and educate the community. Give presentations for large and small groups and special populations.
• Respond to and investigate reports of no-suspect, minor, non-emergency calls for service that do not require police officer authority.
• Assist sworn employees with investigations by processing crime scenes, including gathering and processing evidence and canvassing neighborhoods.
• Document actions in reports as required. Coordinate prosecution with attorneys. Present coherent and persuasive testimony on behalf of the City at trial.
• Assist in administrative duties, such as completing forms, gathering and transporting materials, data entry or other similar support activities.
• Assist sworn staff with traffic control, exchange of information, completion of forms and processing scenes at traffic crashes.
• Respond to traffic hazards and disabled vehicles to alleviate the situation or request sworn officers as necessary.
• Respond with physical force for self-defense or defense of other persons as allowed by law.
• Apprehend, remove, and transport stray, injured, and nuisance domestic and wild animals. Provide basic animal first aid as required. Perform euthanasia of animals as necessary, consistent with law, policy, and good animal husbandry.
• Conduct dangerous animal, cruelty to animal and animal bite investigations. May seize and impound animals. Provide recommendation to the court if animals should be designated as dangerous.
• Patrol community for violations of animal control laws and potential problems. Issue citations for animal code offenses.
• May be assigned to train CSO recruits, including instruction and application of laws, department rules and policies, proper use and maintenance of equipment, and proper safety techniques.Evaluate and report progress of CSO recruits.
• Operate and drive a motor vehicle safely and legally.

It is the responsibility of all City of Corvallis employees to:

• Act ethically and honestly; apply ethical standards of behavior to daily work activities and interactions. Build confidence in the City through own actions.
• Conform to all safety rules and performs work in a safe manner.
• Adhere to all City and Department policies.
• Deliver excellent customer service to diverse audiences.
• Maintain effective work relationships.
• Arrive to work, meetings, and other work-related functions on time and maintains regular job attendance.
• Participate in the Emergency Management program including planning, classes, training sessions, exercises and emergency events as required.
• Perform other duties as assigned.

Qualifying Education / Experience

• High school diploma or equivalent. Two years training and/or experience in working effectively with the public.

• Two years post-secondary education.

• Possession of and the ability to maintain a valid Oregon Driver's License.
• Ability to possess and maintain First Aid and CPR Certifications

Knowledge / Skills / Abilities

Knowledge of: business English, spelling, punctuation, grammar, and basic math skills required; and understanding of operational rules and general instructions.

Ability to: testify in a court of law; communicate effectively, orally and in writing, and give presentations to a variety of audiences; respond to work situations in the field and rapidly evolving situations with minimal supervision; interpret statutes, municipal codes, and legal issues relative to work performed; respond to problems and complaints creatively; control small and large animals; safely operate firearms for the purpose of animal euthanasia; get along well with coworkers and the public and maintain effective work relationships; diffuse and resolve conflicts with emotionally-charged individuals in stressful situations; provide excellent customer service and use community policing skills to identify and solve problems; prioritize multiple duties and work with interruptions; maintain Oregon State Police Criminal Justice Information Systems clearance; maintain confidentiality and exercise discretion and judgment in dealing with sensitive or confidential information; use a personal computer and various software programs, office equipment, motor vehicle, telephone, electronic devices, firearms and defensive tools.

In Addition: the employee shall not pose a direct threat to the health or safety of the individual or others in the workplace; have demonstrable commitment to sustainability; and have demonstrable commitment to promoting and enhancing diversity, equity and inclusion.

Qualified applicants must submit an online application located on the City of Corvallis website(click on "Apply" above).

Position is open until filled.

Applications must be received by 5:00 PM on Monday January 26, 2026. Previous applicants may reapply.

Applicants are encouraged to include a cover letter and resume with the online application; however, resumes will not be accepted in lieu of a completed online application. Late or incomplete applications will not be accepted/considered.

About the Company

National Community Renaissance (National CORE) is one of the nations largest and most respected affordable housing developers and operators. With our social services provider, the Hope Through Housing Foundation (Hope) is committed to breaking the cycle of generational poverty by implementing high-quality social services for low-income families and seniors living within and around National COREs affordable housing developments throughout California, Texas, Arkansas, and Florida. We seek passionate, hardworking team members who are committed to transforming lives and communities. Together, we deliver Hope, Opportunity, Prosperity, and Empowerment to thousands of youth, adults, and seniors each year.

About the Role

Hope Services Coordinators are responsible for developing, implementing, and managing high-quality programs and activities aimed at improving the financial stability, economic mobility, and physical and mental health of our residents and those surrounding National CORE properties. The Services Coordinator will utilize prevention, intervention, and referrals in the social service areas of early childhood education, after school care services and programs, youth and young adult development, financial education, workforce development, community building, and health and wellness. The Services Coordinator works closely with onsite Property Management staff and serves as a community ambassador, developing partnerships that expand Hopes impact. The Services Coordinator maintains a direct reporting relationship with an assigned Hope Through Housing Regional Director.

Responsibilities

• The Services Coordinator will coordinate programs operated by service partners and will provide direct services for residents, their families, and their communities.
• Identify resident needs, develop individualized property service plans, and deliver quality services for residents both directly and through service partnerships.
• Provide resident connection to community resources and referral opportunities, in accordance to resident surveys.
• Develop an onsite mechanism to facilitate resident connection to community service agency resources and referrals, including personnel of community service providers, educational opportunities and support groups.
• Maintain regular communication with external relations regarding new service partners and evaluation of service delivery by partners.
• Access partner and service provider database provided by External Relations to schedule appropriate services.
• Provide support for local, and/or grassroots efforts promoting health and wellness.
• Ensure service providers develop a site program schedule for residents with access to a variety of recreational, educational, and enrichment activities in support of resident needs.
• Serve as community ambassador, developing relationships resulting in in-kind service/product donations and financial contributions.
• Manage and monitor assigned property services budget including payroll, supplies, vendors, and fundraising.
• Manage and maintain a harmonious relationship with site staff and partners.
• Maintain client resident services files and database of resident contact referrals and engagement in order to identify trends, patterns, needs, opportunities, and outcomes of services including documentation and certifications.
• Provide regular reports of activities and events and maintain documentation.
• Provide/oversee After School Care Services and Programs.
• Provision of age appropriate activities and events for participants, coordinate activities to meet the developmental needs and interests of all children.
• Ensure service providers are consistent with required supervision of all children, and ensure their guidance and safety during all recreational and sports activities.
• Ensure service providers complete and update records on all enrolled.
• Deliver Financial Literacy and Economic Mobility trainings.
• Provide residents with opportunities for enhanced vocational and soft skills training including but not limited to resume writing, job search techniques, computer literacy, etc.
• Workforce Development Assist residents with community referrals for adult education, including but not limited to ESL, GED completion, etc.
• Community Building - Develop and implement a plan to provide social events and community engagement opportunities to increase involvement.
• Health and Wellness - In collaboration with External Relations establish and develop relationships with health care providers and community based organizations to provide onsite health education classes focusing on prevention and wellness management.
• Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employees home.

Qualifications

• Ability to work cooperatively and collaboratively with other HOPE staff, National CORE staff, public officials, private sector officials, parents, and community leaders.
• Must have a sincere interest in working with children, youth and the aging population.
• Ability to meet the needs of a diverse, low-income population.
• Ability to communicate effectively and demonstrate sensitivity to others.
• Excellent organizational and document management skills.
• Familiarity with basic computer software programs and ability to type.
• Fluency in a language in addition to English is preferred.

Required Skills

• Bachelors degree in education, public health, social work or related field is desirable.
• Demonstrated experience working in a social service, education or related field providing case management services.

Preferred Skills

• Exposure to various types of weather conditions.
• Sitting, walking.
• Driving.
• May include lifting up to 20 pounds.
• Operate computer and office equipment.
• Ability to pass TB skin test and background check.

Pay range and compensation package

FLSA Non-Exempt

Equal Opportunity Statement

National CORE is committed to diversity and inclusivity.

ABOUT OAKLAND FAMILY SERVICES

Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle.

OUR MISSION: Providing individuals and families the opportunity to build brighter futures.

OUR VISION: Communities of thriving individuals and families.

Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ.

WHAT’S IN IT FOR YOU?

• Competitive compensation.
• Comprehensive medical, dental, prescription, and vision coverage.
• Flexible Spending Accounts and HSA options.
• Retirement plan with a company match.
• Long-term disability insurance.
• Voluntary short-term disability.
• Life insurance and AD&D.
• Malpractice insurance.
• Paid time off benefits, including generous vacation, sick, personal, and bereavement days.
• Twelve (12) paid holidays, including a floating holiday of your choice!
• Annual pay increases, as approved.
• Employee assistance program for you and immediate family.
• Network of support for your health & well-being.
• Verizon cellular plan discount.
• Mileage reimbursement at the IRS rate.
• Loan forgiveness programs.

PLUS...

• Commitment to diversity, equity, inclusion, and belonging.
• Family friendly practices and support.
• Flexible work schedules, as appropriate.
• Hybrid and virtual work options, as appropriate.
• Highly robust and comprehensive onboarding and training program.
• Paid professional development.
• Free online trainings that count toward continuing education credits.
• Employee assistance programs.
• “Dress for Your Day” approach to dress code.
• Financial literacy education and workshops.
• Collaborative annual performance appraisals.
• “Dollars for a Difference” program for clients and staff in need.
• And more!

*Some benefits applicable to regular, full-time employees only.

WE KNOW CULTURE MATTERS…

We spend many hours of our day working. Workplace culture affects our well-being, how we feel about coming to work, and how we perform. Oakland Family Services prioritizes having a healthy, inclusive, equitable, and effective workplace culture. That’s why we proudly have ten (10) defined cultural value statements that dictate how we operate. Cultural values are embedded into all we do and how we do it!

…MORE ABOUT OUR AWARD-WINNING CULTURE

• Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions.
• Open, honest, and transparent communication is celebrated.
• We practice giving the benefit of the doubt.
• We believe that feedback is the breakfast of champions! That’s why we have a staff suggestion program.
• We want our team members to feel valued. That’s why we have a staff recognition program.
• Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons, road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more.

ABOUT THE OPPORTUNITY/WORK

The Early On Evaluator/Service Coordinator is responsible for coordinating, conducting and completing developmental assessments, reports and Individualized Family Service Plans as needed in accordance with IDEA regulations. Incumbent is responsible for providing outreach to families in Oakland County communities through home visits; for initiating and maintaining communication and coordination based on family needs, including schools district personnel; and for maintaining internal and external customer relations through completion of paperwork, adherence to COA standards, quality assurance measures and participation in professional development activities. The position reports to the Early Childhood Services Manager.

• Conduct developmental assessments on referred children within identified time frames.
• Complete reports summarizing the results of the assessment, including recommendations and case conceptualization within identified time frames.
• Complete all required paperwork as part of the evaluation and assessment process, including but not limited to, release of information, consents and other indicated forms.
• Function as service coordinator for children entering the Early On system who do not qualify for special education services, including coordination of all referrals, services and direct service provision when appropriate.
• Facilitate Individualized Family Service Plan process based on the developmental assessment results of eligibility within identified time frames.
• Complete annual assessments; IFSP reviews; Transition Plans; Special Education referrals; Transfer and/or Exit processes with children and families within identified time frames.
• Coordinate with school districts regarding any transfers for children eligible for Special Education services.
• Provide home visits as indicated within identified time frames or provide visits in a community venue (i.e. play groups or other services provided by the Early On continuum) as indicated.
• Meet weekly productivity standards for assessments and service coordination as indicated by the Manager.
• Serve as a resource for families to connect with other internal and external community services.
• Collaborate with schools and other community representatives and agencies.
• Attend seminars, trainings and workshops to develop knowledge base in parent-child issues.
• Attend supervision and Agency meetings.
• Communicate positively and professionally with clients and staff.
• Adhere to professional code of ethics and Agency policies and procedures.
• Travel throughout Oakland County to provide home visits and attend trainings and meetings.
• Flexible scheduling in order to meet the needs of the clients and professional development requirements.
• Able to work in a variety of environments, including the ability to engage in play and coaching activities on the floor in a family’s home.
• Participate in the organization and implementation of client play groups within the community, as needed.
• Responsible for incorporating principles of diversity, equity and inclusion in work processes and in job functions. Responsible for promoting a feeling of welcoming, belonging, and acceptance to all clients and staff.
• Other duties as assigned.

Does this Describe YOU?

• Must possess a bachelor’s degree from an accredited school of social work, early childhood education, teaching, counseling or other related field with experience with group work, education or behavioral sciences.
• Training and certification of the Infant-Toddler Developmental Assessment (IDA) assessment tool preferred.
• Knowledge of Individualized Family Service Plans (IFSP) and Federal Law IDEA, particularly Part C is preferred.
• Excellent organizational and time management skills.
• Ability and willingness to work as a team with Agency and community early childhood professionals.
• Spanish or Arabic speaking highly desirable.
• Selected candidates for this position must possess a sensitivity to the diversity of the Agency’s service population and candidate/employee population including (but not limited to) differences of culture, race, religion, gender, sexual orientation, and socioeconomic characteristics.
• Special abilities and skills necessary to perform the required tasks and that best meet the needs of the agency also will be considered. There may be some standards above that may be waived when compensating specifications or circumstances exist.
• Although employees have use of the Agency vehicle fleet to conduct business and are covered under our insurance, employees must provide documentation of personal vehicle liability insurance with minimum coverage of $100,000 per person/ $300,000 per incident. Employees also must provide documentation of a valid driver’s license on an annual basis as well as proof of registration. In some instances, depending on the nature and frequency of driving, a chauffeur’s license must be obtained. (may obtain within sixty days of hire).

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?

Or help people navigate the tough spots in their life?

And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the Sexual Assault of East Tennessee (SACET) Services Coordinator today!

The Sexual Assault of East Tennessee (SACET) Services Coordinator

JOB SUMMARY

• Responsible for the management and oversight of all SACET divisions including therapy, education, advocacy and SART.
• Also responsible for program oversight of PASAAC/Therapy Center program.
• Engages and assists with the development of SART teams (collaboration between various community agencies, law enforcement, etc. in a victim centered team approach) in identified counties, and works to ensure that the mission of the program is maintained and evolved.
• Services coordinator will assist with direct client services, such as, answering crisis hotline calls and participating in the after-hours on-call rotation, if needed.
• Completes all necessary documentation in accordance with funding guidelines and policy and procedures.
• Provides outreach to victims through education presentations and involvement in various coalition and community meetings.
• Provides direct supervision to therapy coordinator, advocacy coordinator, education team leader, and SART coordinator to ensure that overall clinical expectations are met.

Supervision - Provides weekly supervision to program coordinators both individually and in team setting.

• Assists with any coverage needed by Therapy, Advocacy, Education, and SART departments.
• Completes after-hours advocacy duties during shifts that do not have coverage.
• Assists with victim and first responder education presentations.
• Assists with outreach as needed.
• Assists therapy intakes, screening, referrals, and sessions as needed.
• Facilitates monthly all-staff meetings.
• Ensures all SACET services are trauma informed.
• Flexibility to work after business hours when needed.
• Provides weekly/bi-weekly supervision for staff.
• Facilitates supervisor bi-weekly/monthly team meetings.
• Ensures policy and grant requirement adherence.
• Responsible for the hiring and training of all program supervisors.

Works within a multidisciplinary team to meet the needs of sexual assault survivors.

• Attends SART meetings and assists Director and SART Coordinator as needed.
• Participates in regular supervision with Director of Victims Services.
• Responds to all emails and voicemails within 2 business days.
• Attends all other staff meetings and trainings as required.
• Demonstrates and maintains a positive working relationship with team members, including SANEs, law enforcement, hospital staff, and other community service providers.
• Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes.

Completes all documentation in compliance with center policies.

• Enters notes in Osnium and/or Centricity within 48 hours of contact.
• Keeps releases up to date and ensures validity.
• Completes custodian of records training to assist with records requests.
• Tracks all data and assists with reporting.
• Accurately documents time and mileage.

JOB DUTIES/RESPONSIBILITIES

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

COMPENSATION:

• Starting salary for this position is approximately $72,851 /yr based on relevant experience and education.

QUALIFICATIONS - SACET Services Coordinator

Experience:

• Supervisory experience and a minimum of two years of clinical experience required. Prior experience in specialized interventions in sexual abuse is preferred.
• Candidate with clinical license preferred.

Education / Knowledge:

• Must have a Master's degree and basic knowledge in health-related field of counseling, psychology, social work, criminal justice, sociology, or a behavioral science field with course work or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and crisis intervention.

Physical:

• Exposure to biological hazards.
• Hearing of normal and soft tones.
• Close eye work.
• Valid driver's license.
• Lifting up to 50 lbs.
• Pushing/pulling up to 150 lbs.
• Frequent sitting, standing, walking, bending, stooping, and reaching.

Location:

• Knox County, Tennessee

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.

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• Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment.
• Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing).
• Performs aircraft grooming and security searches.
• Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests).
• Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage.
• Loads and offloads luggage and cargo with the use of conveyor belts.
• At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
• Performs other duties as assigned.

• Strong written and verbal communication skills.
• Ability to juggle multiple tasks in a fast-paced environment.
• Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia.
• Ability to learn and operate a computerized reservation system.
• Typing speed of at least 25 WPM.
• Ability to consistently lift 50 pounds.
• Must be able to stand for long periods of time.
• Must be able to bend, stoop, squat, reach and grasp.
• Ability to perform basic mathematics.
• Ability to work a flexible schedule including nights, weekends and holidays.
• Ability to participate in paid training that may require overnight travel.
• Depending on work location, ability to obtain USPS Mail Handling Certification.
• Ability to obtain airport security clearance.
• Ability to communicate in English.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

• A minimum of 1 year of customer service or community service experience.

• Starting wage: $20.60 per hour (non-negotiable)
• Schedule: 15 to 30 hours per week
• Availability: Weekend and holiday availability is required
• Split-shift differential: When working a split shift, employees receive a $2.00 per hour differential. A split shift includes working a morning (AM) shift, taking an unpaid break, and returning for an evening (PM) shift.
• Effective split-shift hourly rate: $22.60 per hour (base wage + differential)

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off