Epic Games Placements Jobs in Usa
6,168 positions found
Location: Hybrid: Los Angeles, Remote: Pacific Time Zone
Department: Game Design
Employment Type: Full-time
About the Role:
Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.
We are seeking a highly skilled Technical Game Designer to design, implement, and iterate core game systems that define how our AAA European football video game feels, behaves, and engages players — across gameplay, modes, progression, and meta structures. You’ll work hands-on within Unreal Engine (Blueprints and scripting) to prototype, tune, and ship systems while bridging the gap between creative design vision and engineering execution.
In this role, you’ll collaborate closely with designers, engineers, animators, UX, and production to ensure our football systems, from player mechanics to match-level logic, are robust, reusable, well-documented, and optimized for performance.
** All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **
Experience:
- 3+ years of professional game design or technical design experience.
- Including work on at least one shipped title (AAA or high-quality).
What You'll Work On:
- Implement gameplay systems using Unreal Engine Blueprints and gameplay scripting, ensuring fidelity, performance, and scalability across content.
- Prototype new systems and features rapidly in editor and iterate based on feedback from design reviews and playtests.
- Collaborate with engineering to define architecture, data flow, and scripting standards for game systems.
- Tune system behavior for balance, player experience, and performance, using telemetry and designer instinct.
- Work with multidisciplinary teams (AI, animation, UX, economy, live ops) to ensure game systems integrate cleanly across features.
- Write clear documentation including design specs, variable definitions, use cases, and technical expectations.
- Debug gameplay logic and support QA in identifying issues, performance bottlenecks, and systemic edge cases.
- Support ongoing game content updates, seasonal content pipelines, and live tuning processes.
Requirements:
- Hands-on experience with Unreal Engine 5 workflows, including Blueprints and gameplay scripting.
- Strong understanding of gameplay systems design, including mechanics, progression logic, and modular systems.
- Ability to implement, test, and optimize systems in engine with iterative prototyping.
- Ability to work collaboratively with programmers and other designers to deliver system features.
- Solid documentation and communication skills, articulating design intent and technical constraints.
- Passion for football (soccer) games and understanding of how systems support player engagement.
Bonus Points:
- Experience working on sports titles or competitive multiplayer games.
- Familiarity with networked gameplay replication, gameplay abilities, and data-driven systems.
- Experience with Unreal Engine C++ integration, data asset workflows, and gameplay scripting conventions.
- Ability to leverage player data and analytics to refine systems over time.
- Experience designing systems for live content cadence, progression balance, and seasonal features.
What We Offer:
- Opportunity to influence core systems in a major AAA football game and work on cutting-edge features.
- Cross-discipline collaboration with designers, engineers, and live operations teams.
- Competitive compensation, and benefits.
- Career growth opportunities into Senior or Lead Technical Design positions.
Location: Hybrid: Los Angeles, Remote: Pacific Time Zone
Department: Game Design
Employment Type: Full-time
About the Role:
Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.
We’re looking for a Game Designer - Live Ops to help drive the design and execution of dynamic live content, events, and engagement systems for our AAA European football video game built in Unreal Engine 5. You’ll work closely with cross-discipline teams to launch compelling in-game experiences that boost engagement, retention, and long-term player satisfaction.
This role is ideal for a designer who enjoys balancing creative live events with data-informed iteration and thrives in a collaborative environment focused on continuous live service excellence.
** NOTE: All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **
Experience:
- 2+ years of professional experience in game design, including live ops, event design, or related fields.
- At least 1 shipped AAA title, bonus points for sports titles.
What You'll Work On:
- Design and implement live events, campaigns, challenges, missions, and thematic content that drive player engagement and retention.
- Configure and tune live ops content within tools and pipelines, supporting seamless integration with core gameplay and progression systems.
- Collaborate with designers, engineers, production, analytics, and monetization teams to launch live updates and seasonal content.
- Iterate live content based on player data and analytics to improve experiences and achieve KPIs (e.g., engagement, retention, revenue).
- Ensure live ops initiatives are aligned with the game’s economy, progression, UX, and overall design vision.
- Write clear, structured design documentation and communicate your ideas effectively to stakeholders.
- Participate in the live ops lifecycle from concept to post-launch tuning and optimization.
Requirements:
- Experience designing live events, content updates, or engagement features for live games (AAA or live service preferred).
- Strong understanding of player engagement loops, live content pacing, and retention strategies.
- Ability to collaborate closely with cross-functional teams and adapt to evolving live game demands.
- Comfortable working with analytics and using data to inform design iterations and improvements.
- Excellent communication skills, both written and verbal, to articulate live ops design and rationale.
- Passion for football games and understanding of how live content supports player excitement and longevity.
Bonus Points:
- Experience with live servicing in a live service or free-to-play game context.
- Familiarity with Unreal Engine 5 workflows and how design connects to content pipelines.
- Experience integrating live ops features with economy systems, progression, and monetization.
- Basic experience with tools such as spreadsheets, analytics dashboards, and event scheduling systems.
What We Offer:
- A role on a globally anticipated AAA European football title with long-term live support.
- Opportunity to collaborate with experienced designers, engineers, and live ops specialists.
- Competitive salary and benefits.
- Growth and development opportunities into senior live ops or systems design positions.
Location: Hybrid: Los Angeles, Remote: Pacific Time Zone
Department: Game Design
Employment Type: Full-time
About the Role:
Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.
We are looking for a talented Game Designer to help design and implement engaging game modes for a AAA European football video game built in Unreal Engine. You’ll contribute to the design and tuning of gameplay systems that shape how players experience match modes, progression structures, competitive features, and seasonal content.
You will collaborate with designers across systems, live ops, economy, UX, and engineering to ensure game modes are intuitive, fun, and deeply connected to football culture and player motivations.
** NOTE: All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **
Experience:
- 2–5 years of professional game design experience on shipped titles.
- At least 1 shipped AAA title, bonus points for sports titles.
What You'll Work On:
- Work with lead designers to design, prototype, and tune game mode mechanics, rulesets, and progression structures that deliver compelling player experiences.
- Use Unreal Engine tools (Blueprints and gameplay scripting) to prototype and test gameplay features inside the engine.
- Collaborate with cross-discipline partners (engineering, UX, animation, economy) to implement and polish game mode features.
- Contribute to documentation including design specs, tuning notes, and mode rule definitions.
- Participate in playtests and use feedback and player telemetry to evolve and balance systems.
- Maintain knowledge of contemporary football titles and player expectations to inform mode design.
- Support iteration throughout development, balancing mode depth with accessibility and replayability.
Requirements:
- Familiarity with Unreal Engine 5 workflows, including Blueprints and gameplay implementation.
- Strong understanding of game mode design, progression loops, and player engagement systems.
- Excellent communication skills and ability to collaborate with programmers and other designers.
- Passion for football (soccer) games and appreciation of how different game modes drive engagement.
Bonus Points:
- Experience designing online or competitive game modes, progression systems, or live features.
- Comfortable working with data and telemetry to drive design decisions.
- Familiarity with football culture, leagues, progression expectations, and live content pacing.
- Experience with prototyping tools or scripting languages beyond Blueprints.
- Experience contributing to documentation and tuning spreadsheets.
What We Offer:
- A chance to define cutting-edge football game modes at a AAA level.
- Collaboration with an experienced team across design, UX, engineering, and live ops.
- Competitive salary, and benefits.
- Opportunity for professional growth into senior design roles.
Location: Hybrid: Los Angeles, Remote: Pacific Time Zone
Department: Game Design
Employment Type: Full-time
About the Role:
Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.
We’re seeking a seasoned Senior Game Designer - Game Systems to drive the design and implementation of advanced gameplay systems for a next-generation AAA European football video game built in Unreal Engine 5. You will conceptualize, prototype, tune, and polish interconnected systems that define how the game feels and plays across gameplay mechanics, progression, meta features, and player engagement loops.
You’ll work closely with engineers, animators, AI designers, UX, and production to ensure systems are robust, performant, and deeply aligned with the total football experience. This role requires strong systems thinking, Unreal Engine proficiency, and a passion for football that shows in both design insight and execution.
** NOTE: All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **
Experience:
- 5+ years of professional game design experience, with meaningful ownership of gameplay or systems features on shipped titles.
- At least 2 shipped AAA titles, bonus points for sports titles.
What You'll Work On:
- Design and own complex game systems such as player mechanics, controls, progression loops, mode rules, match logic, meta interactions, and balancing frameworks.
- Prototype and iterate features using Unreal Engine 5 (Blueprints; C++ exposure a plus) to explore, validate, and polish systems.
- Collaborate with engineering to define technical requirements and implementation plans, ensuring your designs are feasible and maintainable in UE5.
- Partner with AI and animation teams to integrate systems with player behavior, character movement, and tactical responses.
- Tune systems using playtest feedback and telemetry data to achieve engaging and fair gameplay across modes.
- Deliver detailed design documentation, system diagrams, and tuning guidelines for cross-discipline reference.
- Work closely with UX and live ops to surface system states and progression in ways that feel intuitive to players.
- Mentor and guide other designers in systems methodology and UE5 workflows.
Requirements:
- Proven experience in designing and tuning interconnected game systems (Progression, balancing, meta loops, etc.).
- Hands-on proficiency with Unreal Engine 5 workflows, particularly Blueprints, and familiarity with scripting/design implementation.
- Strong analytical mindset—comfortable analyzing player behavior, balancing large systems, and iterating based on data and playtests.
- Deep knowledge of football and football games (e.g., understanding of team tactics, player roles, ball mechanics, game flow, and competitive balance).
- Excellent communication skills and experience working with multidisciplinary teams.
Bonus Points:
- Experience on a sports or competitive multiplayer title, especially football/soccer games.
- Exposure to C++ within Unreal Engine and ability to collaborate closely with engineers on technical design solutions.
- Familiarity with live service design, seasonal content, or event-driven progression systems.
- Experience using analytics tools or telemetry to inform and refine design decisions.
- Prior mentoring or team leadership roles within design.
What We Offer:
- Opportunity to shape the core systems behind a next-generation AAA European football franchise.
- Highly collaborative environment with top designers, programmers, animators, and technical teams.
- Competitive compensation, and benefits.
- Career growth into leadership or cross-discipline strategic design roles.
Location: Hybrid: Los Angeles, Remote: Pacific Time Zone
Department: Game Design
Employment Type: Full-time
About the Role:
Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.
We are seeking a Game Designer - Economy to help design and balance the in-game economy for our AAA European football title developed in Unreal Engine 5. You’ll work on systems that define how players earn, spend, and progress through the game, ensuring a fun, fair, and engaging progression experience that supports long-term player engagement and economic health. Your work will influence reward structures, currency flows, seasonal content, and player motivation loops that keep players invested in the game.
** NOTE: All applications must include a Cover Letter. Please detail your past experience with Sports Game development and relevant soccer experience/fandom, if applicable. **
Experience:
- 2+ years of experience in game design, including roles focused on economy, progression, or balancing systems (AAA or live service experience preferred).
- At least 1 shipped AAA title preferred, bonus points for sports titles.
What You'll Work On:
- Design and balance in-game economies, including player earnings, currency flows, reward pacing, and progression structures that align with game vision and player expectations.
- Build and maintain models, spreadsheets, and simulations to represent economic flows and outcomes, helping to inform design decisions and tuning.
- Collaborate with game designers, live ops teams, and engineers to ensure economy systems integrate smoothly with gameplay mechanics, progression, and live content updates.
- Analyze economic data, player behavior, and KPIs to identify friction points, balance issues, or opportunities for improvement.
- Contribute to defining reward structures, progression loops, and player incentives that support both engagement and retention.
- Create clear documentation for economy systems, assumptions, design decisions, and tuning rationale for implementation by development teams.
- Participate in playtests and iterate designs based on feedback and performance metrics.
Requirements:
- Strong analytical and modeling skills, including comfort with spreadsheets and economic simulations.
- Understanding of reward loops, progression pacing, and player motivation models for modern games.
- Ability to communicate concepts and design rationale clearly in both written and verbal form.
- Passion for football games and knowledge of how progression and economy should support meaningful, long-term player engagement.
Bonus Points:
- Experience working with or in Unreal Engine 5 workflows or tools (data assets, config systems, scripting).
- Familiarity with live service economies, seasonal content, or ongoing content updates.
- Basic data analysis skills using BI tools (e.g., Looker, Tableau) or analytics dashboards.
- Experience with telemetry or A/B testing to validate tuning decisions.
What We Offer:
- A chance to work on a high-profile AAA football franchise and drive key systems that impact millions of players.
- Close collaboration with top designers, engineers, and live ops experts.
- Competitive salary, and benefits.
- Growth opportunities into senior design or specialized economy roles.
Refactor Games is a AAA sports video game studio. We are developing the next generation of professional football (soccer) video games using Unreal Engine 5.
About the Job:
We are seeking a highly skilled and talented Senior Animator to create stunning and realistic animations for our upcoming sports game. The ideal candidate is someone who is passionate and self-motivated, able to assess and articulate in-game animation systems, and possessing a great understanding of animation approaches and aesthetics.
You’ll Work On:
- Execute high level animations
- Execute in-game animations, including UE5 implementation
- Review animation elements and provide feedback when required
- Ensure animations align with project standards and align with the overall visual style of the game
- Collaborate with other disciplines on project features and development arcs
- Contribute to a positive and collaborative team environment
Requirements:
- 5+ years of professional experience
- Proven experience shipping high-performance console and/or PC titles
- Strong technical knowledge
- Experience with Maya, Motion Builder, UE5
- Experience with motion capture
- Strong understanding of animation principals and approaches
- Experience collaborating with technical teams and developing/refining animation systems in UE5
- Strong portfolio demonstrating significant experience creating high quality, appealing game animation
- Experience with both in-game animation and cinematic presentation animation
- Strong communication skills and the ability to collaborate with various departments and disciplines
- Ability to work under pressure and meet tight deadlines
Pluses:
- Experience on sports titles
- Appreciation of sports and sports games
- Experience mentoring animators
- Experience with Shotgrid, Jira, similar production tracking software
- Experience with real-time broadcast presentation
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished EPIC Cupid Application Analyst
__________________________________________________
NOTE- THIS IS LARGELY REMOTEROLE & ONLY W2 CANDIDATES/NO C2C/1099
*** Candidate must be authorized to work in USA without requiring sponsorship ***
Position: EPIC CUPID Application Analyst (Job Id - # 3217916)
Location: San Francisco CA 94104 (Hybrid-1 week/month)
Duration: 6 months + Strong Possibility of Extension
_________________________________________________________
Manager is looking for:
- Someone who can mentor our new FTEs in the Cupid application
- Someone who is also certified in Radiant and will be helping to cross-cover our Radiant on-call schedule (the goal is a single on-call schedule for Radiant/Cupid)
- Someone who is extremely strong in speaking to ops around workflows.
What specific experience, background, and/or qualifications are you looking for in candidates for this position?
Cupid certification and a strong Cupid background (implementation as well as support); Also required to be certified in Radiant and will help support the on-call rotation for both applications.
Job Function Summary:
Involves the design, building, testing, and implementation of clinical application systems. Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. Works with clinicians to create or adapt written protocols. Prepares detailed specs encompassing clinical processes, information flow, risk, and impact analysis. May provide customer service, troubleshooting, and maintenance.
Generic Scope:
Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.
Custom Scope:
Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large projects.
The Clinical Applications Professional III functions as the primary support contact and expert for technology solutions used within the cardiology service lines. They work under the direction of the Team Lead and/or Manager to configure, build & install applications. They coordinate all issues that arise during the project for their application area. Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations supported by the applications. In depth and precise investigation and documentation of operational specifications and application functionality is required. Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation. The application analyst develops and documents internal procedures and establishes change control processes for the application.
The Clinical Application Analyst also develops user training aids and trains end users in workflow and use of applications. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24). Successful candidates are skilled communicators who make decisions independently and in collaboration with others up and down the project structure. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt to use of the technology solutions
.____________________________________________________
Bhupesh Khurana
Lead Technical Recruiter
Email –
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.
Remote working/work at home options are available for this role.
Position Details
Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.
Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.
Active - Benefit Eligible and Accrues Time Off
Work Hours per Biweekly Pay Period: 80.00
Shift: On-Site M-F with Call Rotation
Location: 210 South Florida Avenue Lakeland, FL
Pay Rate: Min $83,803.20 Mid $104,759.20
Position Summary
The IS Epic Cache Database Administrator will be responsible for implementing and supporting Epic Database Solutions that take into account appropriate redundancy, availability, scalability, security and manageability requirements of Lakeland Regional Health’s IS Department. This individual will be part of a team that is responsible for the technical strategy, vision, architecture and evolution of LRH’s Epic implementation(s), infrastructure and ancillary technologies. This is a technical position providing analysis, configuration, maintenance, modification and monitoring of all Epic Caché and SQL databases. The ideal individual understands and supports best practices and requirements for data storage, database architecture, tuning, maintenance and reporting, ensuring hardware and software compatibility and optimization. This individual assists in and supports personnel in determining databases are available, backed up regularly, and can be restored. Participates in, and evaluates installations (server and database binaries), tests, and implementations of system hardware, clustering technologies, software, manufacturer’s maintenance releases and utilities. Analyzes system performance to ensure it is meeting availability and performance objectives. Evaluates and recommends team personnel in resolution of hardware and operating system, and application software problems. Develops and maintains documentation on design specifications and system/software development life cycle for development projects.
Position Responsibilities
People At The Heart Of All That We Do
- Fosters an inclusive and engaged environment through teamwork and collaboration.
- Ensures patients and families have the best possible experiences across the continuum of care.
- Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement
- Behaves in a mindful manner focused on self, patient, visitor, and team safety.
- Demonstrates accountability and commitment to quality work.
- Participates actively in process improvement and adoption of standard work.
Stewardship
- Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
- Knows and adheres to organizational and department policies and procedures.
People At The Heart Of All We Do
- Fosters an inclusive and engaged environment through teamwork and collaboration.
- Ensures patients and families have the best possible experiences across the continuum of care.
- Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Standard Work: IS Epic Cache Database Administrator
- Implements, manages and maintains the Epic SQL Database infrastructure, including installing/upgrading and/or deploying Epic applications on servers and clients using Kuiper, and System Pulse. Installs database software (e.g. Oracle, SQL Server or InterSystems Caché)
- Manage and maintain Epic databases for Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, MyChart, Carelink\Healthy Planet, Haiku, Rover, Care Everywhere, Home Health, Kuiper, and System Pulse services
- Performs technical analysis, configuration, maintenance, modification and monitoring of databases on a variety of platforms including SQL, Cache, Windows Server OS and Linux
- Uses processes for monitoring performance of installed systems or services and takes corrective actions when necessary. Uses tools for capacity planning, reporting, and proactive problem solving. Screen and analyze application performance for potential bottlenecks, specify possible solutions, and act jointly with developers to apply those fixes
- Acts as a technical resource to evaluate evolving infrastructure technology and perform as a consultant interface to the business and clinical units for new company initiatives. Gather requirements from functional teams for their integrations with third party products
- Supports third party software implementation as a technical resource and maintains private and public cloud infrastructure
- Identify, repair, and resolve any Epic Database system hardware or software failures within the enterprise, in a timely manner and following company procedures and standards
- Evaluate applicable requirements to provide appropriate technical specifications and solutions for new and existing implementations
- Work closely with other departments, teams and engineers to build and troubleshoot system problems and software implementations
- Develops and maintains systems documentation and technical procedures, user guides and run-books
Competencies & Skills
Essential:
- Knowledge of database administration including analysis, architecture, configuration, maintenance, modification, monitoring, performance tuning and reporting. Primary support for Caché, MS SQL Server and Oracle databases
- Knowledge of data modeling, repository and warehousing concepts and best practices. Advanced knowledge of database development and reporting tools (i.e. Oracle Designer, Oracle Developer, PL/SQL, Crystal Enterprise/Crystal Reports, etc.)
- Knowledge of supported software development tools and programming languages (i.e. Visual Studio .NET, C# and/or VB.NET, ASP.NET, Web Services; Java and C++; PC and UNIX system administration)
- Proficiency in Windows operating system administration, engineering and hardening, 2012, 2016, 2019 and Windows 10. Microsoft SQL server administration to include high availability clustering
- Technically proficient, and aware of self-limitations with experience in one or more Epic technologies
Nonessential:
- Experience in Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto Database Administration and Configuration
- Problem resolution, including ownership and communication through resolution
- Experience in a larger, highly available healthcare environment (500+ servers and multiple sites). Health Level 7 (HL7), ANSI and other healthcare system standards with knowledge of Health Care regulatory environment
- Understanding of computer and healthcare related concepts and vernacular with proficiency in oral and written communication
- Proven competence in troubleshooting and critical thinking skills. Problem resolution, including ownership through resolution specific to electronic health record (EHR) systems
Qualifications & Experience
Essential:
- Associate Degree
Nonessential:
- Bachelor Degree
Essential:
- Information Technology, Healthcare Administration, Information Management, or related field
Other information:
Experience Essential:
- Minimum three years of experience in IT infrastructure engineering to include: Inter-operational relationships of various infrastructure components, such as server systems, storage technology and software applications and database administration
- Engineering and administrative experience on Windows Servers 2012 and up, MS SQL, Cache, Oracle and related technologies
- Experience in administering a highly available and secure database environment
- Backup management, Disaster Recovery, vulnerability management, patch management and hot fixes on hardware, server OS and database applications
- Experience managing and maintaining an electronic health record (EHR) in a large hospital environment with the ability to document systems and write procedures for EHR system staff
Experience Preferred:
- Server Hardware management with Cisco UCS Systems and/or HP ProLiant Servers OneView
- Knowledge of enterprise system monitoring, log management and event analysis with an emphasis on performance tuning and application optimization
- Ability to work efficiently under pressure and make independent decisions. Ability to work independently under limited supervision and take initiative
- Certification in one or more of the following: Microsoft SQL Server, Cache, Linux Operating System, Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
- Problem resolution, including ownership through resolution
Certifications Essential:
- Microsoft Certified DBA, Cache Certified DBA
Certifications Preferred:
- Microsoft MCSE and one or more of: VMware VCP, Citrix CCEA or CCIA, Microsoft MCP, MCSA, or Other, Cisco CCNA, Palo Alto PCCSA
Position Details
Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.
Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.
Active - Benefit Eligible and Accrues Time Off
Work Hours per Biweekly Pay Period: 80.00
Shift: M-F with Call Rotation
Location: 210 South Florida Avenue Lakeland, FL
Pay Rate: Min $106,953.60 Mid $133,692.00
Position Summary
The IS Senior Epic Server Engineer will be responsible for implementing and supporting Epic EHR solutions client and server components that take into account appropriate redundancy, availability, scalability, security and manageability requirements of Lakeland Regional Health’s IS Department. This individual will be part of a team that is responsible for the technical strategy, vision, architecture and evolution of LRH’s Epic implementation(s), infrastructure and ancillary technologies. This role will be responsible for architecture and implementations including, but not limited to, MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto to support Lakeland Regional’s patient, guest and employee population. He/she must have the experience and technical competence to implement server and application infrastructure, validate implementations and ready systems for operational hand overs. This individual will work collaboratively with other groups participating in system sustaining engineering activities such as upgrades, maintenance, enhancements, and expansions as well as provide last-level support of escalated technical issues. Knowledge of Cache or dba practices, VMware, Active Directory, and Citrix XenDesktop, and NetScaler preferred.
Position Responsibilities
People At The Heart Of All That We Do
- Fosters an inclusive and engaged environment through teamwork and collaboration.
- Ensures patients and families have the best possible experiences across the continuum of care.
- Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement
- Behaves in a mindful manner focused on self, patient, visitor, and team safety.
- Demonstrates accountability and commitment to quality work.
- Participates actively in process improvement and adoption of standard work.
Stewardship
- Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
- Knows and adheres to organizational and department policies and procedures.
Standard Work: IS Senior Epic Server Engineer
- Designs, implements, manages and maintains the Epic Windows and Linux Server infrastructure, including installing/upgrading and/or deploying Epic applications on servers and clients using Kuiper, and System Pulse
- Manage and maintain Epic Virtual Servers, Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, MyChart, Carelink\Healthy Planet, Haiku, Rover, Care Everywhere, Home Health, Kuiper, and System Pulse services
- Support of other Epic Windows and Linux based applications as well as assisting other Epic 3rd party applications teams with their integration into Epic as needed
- Uses processes for monitoring performance of installed systems or services and takes corrective actions when necessary. Uses tools for capacity planning, reporting, and proactive problem solving. Screen and analyze application performance for potential bottlenecks, specify possible solutions, and act jointly with developers to apply those fixes
- Acts as a technical resource to evaluate evolving infrastructure technology and perform as a consultant interface to the business and clinical units for new company initiatives. Gather requirements from functional teams for their integrations with third party products
- Supports third party software implementation as a technical resource and maintains private and public cloud infrastructure
- Identify, repair, and resolve any Epic system hardware or software failures within the enterprise, in a timely manner and following company procedures and standards
- Evaluate applicable requirements to provide appropriate technical specifications and solutions for new and existing implementations
- Work closely with other departments, teams and engineers to build and troubleshoot virtual and physical systems and software implementations
- Develops and maintains systems documentation and technical procedures, user guides and run-books
Competencies & Skills
Essential:
- Subject matter expert on one or more of VMWare vSphere, ESXi, Horizon View and NSX, Citrix XenApp / Workspace with working knowledge of others
- Expert Knowledge of PowerShell, PowerCLi, PowerShell DSC
- Subject matter expert in Windows operating system administration, engineering and hardening, 2012, 2016, 2019 and Windows 10. MS Active Directory, Group Policy, DNS, DHCP, Microsoft SQL server administration to include high availability clustering
- Incident resolution, including ownership through resolution / break fix and ticket queue management
- Technically proficient, and certified by Epic in one or more of: Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
Nonessential:
- Certification multiple Epic disciplines, MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
- Problem resolution, including ownership and communication through resolution
- Experience in a larger, highly available environment (500+ servers and multiple sites)
- VMWare Site Recovery Manager, PowerCLI/Scripting, vRealize/vCloud Operations Manager, vRealize/vCloud Automation
- ITIL / ITSM process and procedure. Strong troubleshooting and critical thinking skills
Qualifications & Experience
Essential:
- Bachelor Degree
Nonessential:
- Master Degree
Essential:
- Information Technology, Healthcare Administration, Information Management, or related field
Other information:
Experience Essential:
-Minimum six years of experience in IT infrastructure engineering to include: Inter-operational relationships of various infrastructure components, such as server systems, storage technology and software applications
-Server infrastructure and Server systems design, capacity planning, operations methodology, error detection and resolution techniques
-Expert level knowledge in administering VMware ESXi, vCenter, Horizon View, Citrix XenApp / Workspace
-Backup management, Disaster Recovery, vulnerability management, patch management and hot fixes on hardware, server OS and applications
-Experience managing and maintaining an electronic health record (EHR) in a large hospital environment
Experience Preferred:
-Server Hardware management with Cisco UCS Systems and/or HP ProLiant Servers OneView
-Enterprise system monitoring, log management and event analysis with an emphasis on event analysis, performance tuning and application optimization
-Expert level knowledge in server operating system, web servers and application hardening, developing and administering application security standards to include Client OS and Server OS
-Certification in one or more of the following: Microsoft SQL Server, Cache, Linux Operating System, Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
Certifications Essential:
-Microsoft MCSE, VMware VCP or Citrix CCEA
Certifications Preferred:
-Microsoft MCSE and one or more of: VMware VCP, Citrix CCEA or CCIA, Microsoft MCP, MCSA, or Other, Cisco CCNA, Palo Alto PCCSA
Position Information
Voted as one of the six “Most Wired” Advanced Healthcare Systems in America by Hospitals & Health Networks from 2013-2016, LRH has become a forerunner in the race to become one of the most technologically advanced hospitals in the country. With that distinction, Lakeland Regional Health is always looking for new and quality IT employees that will work closely with clinical staff members to care for our patients. Our IT department has a range of opportunities, which includes areas such as: Network Engineering, Enterprise Architecture, and Business & Financial Systems. We are seeking qualified and enthusiastic workers to join our team.
Active - Benefit Eligible and Accrues Time Off
Work Hours per Biweekly Pay Period: 80.00
Shift: M-F with Call Rotation
Location: 210 South Florida Avenue Lakeland, FL
Pay Rate: Min $83,803.20 Mid $104,759.20
Position Summary
The Epic Server Engineer will be responsible for implementing and supporting Epic EHR solutions client and server components that take into account appropriate redundancy, availability, scalability, security and manageability requirements of Lakeland Regional Health’s IS Department. This individual will be part of a team that is responsible for the technical strategy, vision, architecture and evolution of LRH’s Epic implementation(s), infrastructure and ancillary technologies. This role will be responsible for implementations including, but not limited to, MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto to support Lakeland Regional’s patient, guest and employee population. He/she must have the experience and technical competence to implement server and application infrastructure, validate implementations and ready systems for operational hand overs. This individual will work collaboratively with other groups participating in system sustaining engineering activities such as upgrades, maintenance, enhancements, and expansions as well as provide last-level support of escalated technical issues. Knowledge of Cache or dba practices, VMware, Active Directory, and Citrix XenDesktop, and NetScaler preferred.
Position Responsibilities
People At The Heart Of All We Do
Fosters an inclusive and engaged environment through teamwork and collaboration.
Ensures patients and families have the best possible experiences across the continuum of care.
Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement
Behaves in a mindful manner focused on self, patient, visitor, and team safety.
Demonstrates accountability and commitment to quality work.
Participates actively in process improvement and adoption of standard work.
Stewardship
Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
Knows and adheres to organizational and department policies and procedures.
Standard Work: IS Epic Server Engineer
Implements, manages and maintains the Epic Windows and Linux Server infrastructure, including installing/upgrading and/or deploying Epic applications on servers and clients using Kuiper, and System Pulse
Manage and maintain Epic Virtual Servers, Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, MyChart, Carelink\Healthy Planet, Haiku, Rover, Care Everywhere, Home Health, Kuiper, and System Pulse services
Support of other Epic Windows and Linux based applications as well as assisting other Epic 3rd party applications teams with their integration into Epic as needed
Uses processes for monitoring performance of installed systems or services and takes corrective actions when necessary. Uses tools for capacity planning, reporting, and proactive problem solving. Screen and analyze application performance for potential bottlenecks, specify possible solutions, and act jointly with developers to apply those fixes
Acts as a technical resource to evaluate evolving infrastructure technology and perform as a consultant interface to the business and clinical units for new company initiatives. Gather requirements from functional teams for their integrations with third party products
Supports third party software implementation as a technical resource and maintains private and public cloud infrastructure
Identify, repair, and resolve any Epic system hardware or software failures within the enterprise, in a timely manner and following company procedures and standards
Evaluate applicable requirements to provide appropriate technical specifications and solutions for new and existing implementations
Work closely with other departments, teams and engineers to build and troubleshoot virtual and physical systems and software implementations
Develops and maintains systems documentation and technical procedures, user guides and run-books
Competencies & Skills
Essential:
- Working knowledge of VMWare vSphere, ESXi, Horizon View and NSX, Citrix XenApp / Workspace
- Proficiency in PowerShell Scripting and automation
- Proficiency in Windows operating system administration, engineering and hardening, 2012, 2016, 2019 and Windows 10. MS Active Directory, Group Policy, DNS, DHCP, Microsoft SQL server administration to include high availability clustering
- Incident resolution, including ownership through resolution / break fix and ticket queue management
- Technically proficient, and aware of self-limitations with experience in one or more Epic technologies
Nonessential:
- Experience in Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
- Problem resolution, including ownership through resolution
- Experience in a larger, highly available environment (500+ servers and multiple sites)
- VMWare Site Recovery Manager, PowerCLI/Scripting, vRealize/vCloud Operations Manager, vRealize/vCloud Automation
- Strong troubleshooting and critical thinking skills. Problem resolution, including ownership through resolution specific to electronic health record (EHR) systems
Qualifications & Experience
Essential:
- Associate Degree
Nonessential:
- Bachelor Degree
Essential:
- Information Technology, Healthcare Administration, Information Management, or related field
Other information:
Experience Essential:
-Minimum three years of experience in IT infrastructure engineering to include: Inter-operational relationships of various infrastructure components, such as server systems, storage technology and software applications
-Engineering and administrative experience on Windows Servers 2012 and up, Windows 10, MS Active Directory, Group Policy, DNS, DHCP, MS SQL
-Proven competence in administering VMware ESXi, vCenter, Horizon View, Citrix XenApp / Workspace
-Backup management, Disaster Recovery, vulnerability management, patch management and hot fixes on hardware, server OS and applications
-Experience managing and maintaining an electronic health record (EHR) in a large hospital environment
Experience Preferred:
-Server Hardware management with Cisco UCS Systems and/or HP ProLiant Servers OneView
-Enterprise system monitoring, log management and event analysis with an emphasis on performance tuning and application optimization
-Experience in server operating system and application hardening, developing and administering application security standards to include Client OS and Server OS
-Certification in one or more of the following: Microsoft SQL Server, Cache, Linux Operating System, Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
-Problem resolution, including ownership through resolution
Certifications Essential:
-Microsoft MCSE, VMware VCP or Citrix CCEA
Certifications Preferred:
-Microsoft MCSE and one or more of: VMware VCP, Citrix CCEA or CCIA, Microsoft MCP, MCSA, or Other, Cisco CCNA, Palo Alto PCCSA
Job Title: Epic Cadence Prelude Analyst
Location: REMOTE
Type: Contract
Overview
We are seeking a highly skilled Epic Cadence Prelude Analyst to join our team to support the design, build, testing, and optimization of Epic Cadence Prelude modules as part of a new Epic implementation. The ideal candidate will have hands-on experience with Epic Prelude, strong knowledge of outpatient registration, scheduling, and pre-registration workflows, and the ability to translate clinical and operational requirements into functional Epic solutions.
Key Responsibilities:
- Partner with clinical, operational, and IT stakeholders to gather, analyze, and document business and workflow requirements related to patient registration, scheduling, and pre-visit processes.
- Configure and build Epic Cadence Prelude modules, including registration, scheduling, and front-end workflows, ensuring alignment with organizational goals and best practices.
- Collaborate with other Epic analysts (e.g., Resolute, Willow, Clarity) to ensure interoperability and seamless data flow across Epic modules.
- Design and execute unit testing, system integration testing (SIT), and user acceptance testing (UAT) for Epic Cadence Prelude functionality.
- Develop test scripts, validation plans, and defect tracking documentation.
- Assist in the creation of training materials and provide end-user support during go-live and post-go-live stabilization.
- Participate in Epic build review sessions and contribute to workflow optimization initiatives.
- Support ongoing monitoring, troubleshooting, and enhancement of Epic Prelude workflows after deployment.
Qualifications:
- Bachelor’s degree in Health Information Management, Nursing, Healthcare Administration, or related field (or equivalent experience).
- Minimum 5 years of Epic Prelude / Cadence experience, preferably in a hospital or large ambulatory setting.
- Previous experience in Epic implementation projects, preferably full lifecycle (design, build, test, deploy).
- Active Epic Cadence Certification
- Active Epic Prelude Certification
- Strong knowledge of Epic Prelude, Cadence, and related modules.
- Experience with Epic configuration, build documentation, and workflow design.
- Proficiency in testing methodologies, test case creation, and defect tracking.
- Familiarity with Epic reporting tools (e.g., Clarity, Reporting Workbench) is a plus.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities, capable of interacting with clinical and operational teams.
- Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
- Ability to translate complex workflows into Epic system configurations.
Job Summary: The Epic Director is responsible for providing executive, strategic, and operational leadership for the implementation of enterprise Epic systems. Reporting to the Vice President of the Epic Program, DirectorEpic is the project leader overseeing implementation and operational activities for the Epic system. The individual will be part of a consortium team with colleagues at affiliated institutions, consisting of project managers, analysts, and developers with acute care clinical system domain expertise. This position works closely with clinical and business leadership and leads a multidisciplinary team inthe design, implementation, workflow optimization, change management, and issue resolution related to inpatient clinical applications. This position requires broad knowledge of clinical systems such as the Epic platform, along with inpatient clinical workflow and business processes. As a Director for the enterprise Epic initiative, this individual will collaborate with peer domain-specific directors forenterprise Epic, as well as appropriate technical and operational leaders from affiliated institutions.
Responsibilities:
- Plan, execute, and support complex inpatient EHR modules. Modules will support clinical documentation, computerized clinician order entry, electronic results review, clinical decision support, secure messaging, and charge capture. The scope of work includes establishing business objectives, defining workflow, and standardizing clinical content.
- Manage and supervise full-cycle implementation activities and daily operations of a group composed of highly skilled project managers and technical and analytic employees with domain expertise in inpatient clinical systems.
- Oversee clinical content and system build that leverages Epics best practices, while supporting key workflows and business processes within the Consortium.
- Collaborate effectively with the Directors of ambulatory and inpatient systems for enterprise Epic to insure consistent clinical build and efficient workflow processes throughout the continuum of care.
- Oversee build, deployment, and support of enterprise ambulatory registration and scheduling modules and inpatient bed management/ADT functionality.
- Oversee build, deployment, and support of professional fee and hospital billing modules
- Collaborate effectively with respective Directors to ensure that clinical modules are optimally integrated with revenue cycle modules to maximize productivity and revenue opportunities.
- Initiate, develop, and maintain coordination and communication with system users, department administration, vendors, and senior college and hospital management to assure organizational success. If necessary, train or supervise training of users and other staff in current and new aspects of system functionality.
- Manages project plans, operating budgets, reports, spreadsheets, and other presentations necessary for the proactive communication and management regarding your projects to other administrators, users, and relevant affiliates.
- Work collaboratively with clinician leaders, business offices, and information technology offices of all consortium members to coordinate operational planning and support for core information services and technical infrastructure. Keep informed of system developments with the institution and affiliates as well as within the industry and related vendor realm
- Negotiate and resolve project issues and escalations, including scope creep, and other risks associated with executing on the project plans. Ensure adherence to the project budget and identify and communicate any factors that may cause a budget variance.
- Prepares annual operating and capital expense budgets for project deliverables. Manages project budgets and approves expenditures.
- Provides and maintains effective communication with hospital management to define the priorities of projects, including equipment acquisitions, requirements of management and staff, and allocation of departmental resources. Presents reports to keep hospital administration informed of project development and any deviation from projected goals.
- As a key stakeholder in the effective execution of the project charter, he makes recommendations to ensure that the IT strategic plan is aligned with the organizations business objectives.
- Manages vendor relationship management with appropriate counterparts at Epic to coordinate resource planning, project deliverables, and technical specifications.
- Performs all duties inherent to a managerial role. Participates in hiring, training, evaluation and termination of assigned staff according to hospital policies and procedures.
- Performs other special projects and duties as assigned.
Qualifications/Requirements:
Experience:
- Minimum of 7 years of previous work-related experience required
- 5 years of leadership experience required
Education:
- A Bachelors Degree in healthcare, business management, computer science or a related field is required.
- Masters Degree, preferred
Licenses / Certifications:
- N/A
Other:
- Experience implementing and/or supporting applicable enterprise clinical systems
- Excellent knowledge of clinical systems utilized in hospitals and physician practices
- Must be able to demonstrate the ability to achieve results in a complex environment.
- Excellent verbal and written communications and interpersonal skills are required.
- Demonstrated proficiency with personal computers (and operating systems) including Microsoft Windows, Word, and Excel
Special Requirements:
- Experience working with and managing colleagues in a matrix-management model
- Experience in a large academic medical practice, health care IT vendor, and hospitals are all extremely helpful.
- Significant experience with Epic and its related integration modules or other enterprise clinical systems, including formal certifications, is strongly preferred.
- For the Director of EPIC Access and Revenue Cycle must have excellent working knowledge of EMPI, ADT, Registration, Scheduling, and Billing processes utilized in hospitals and physician practices.
Job Summary: The Epic Director is responsible for providing executive, strategic, and operational leadership for the implementation of enterprise Epic systems. Reporting to the Vice President of the Epic Program, DirectorEpic is the project leader overseeing implementation and operational activities for the Epic system. The individual will be part of a consortium team with colleagues at affiliated institutions, consisting of project managers, analysts, and developers with acute care clinical system domain expertise. This position works closely with clinical and business leadership and leads a multidisciplinary team inthe design, implementation, workflow optimization, change management, and issue resolution related to inpatient clinical applications. This position requires broad knowledge of clinical systems such as the Epic platform, along with inpatient clinical workflow and business processes. As a Director for the enterprise Epic initiative, this individual will collaborate with peer domain-specific directors forenterprise Epic, as well as appropriate technical and operational leaders from affiliated institutions.
Responsibilities:
- Plan, execute, and support complex inpatient EHR modules. Modules will support clinical documentation, computerized clinician order entry, electronic results review, clinical decision support, secure messaging, and charge capture. The scope of work includes establishing business objectives, defining workflow, and standardizing clinical content.
- Manage and supervise full-cycle implementation activities and daily operations of a group composed of highly skilled project managers and technical and analytic employees with domain expertise in inpatient clinical systems.
- Oversee clinical content and system build that leverages Epics best practices, while supporting key workflows and business processes within the Consortium.
- Collaborate effectively with the Directors of ambulatory and inpatient systems for enterprise Epic to insure consistent clinical build and efficient workflow processes throughout the continuum of care.
- Oversee build, deployment, and support of enterprise ambulatory registration and scheduling modules and inpatient bed management/ADT functionality.
- Oversee build, deployment, and support of professional fee and hospital billing modules
- Collaborate effectively with respective Directors to ensure that clinical modules are optimally integrated with revenue cycle modules to maximize productivity and revenue opportunities.
- Initiate, develop, and maintain coordination and communication with system users, department administration, vendors, and senior college and hospital management to assure organizational success. If necessary, train or supervise training of users and other staff in current and new aspects of system functionality.
- Manages project plans, operating budgets, reports, spreadsheets, and other presentations necessary for the proactive communication and management regarding your projects to other administrators, users, and relevant affiliates.
- Work collaboratively with clinician leaders, business offices, and information technology offices of all consortium members to coordinate operational planning and support for core information services and technical infrastructure. Keep informed of system developments with the institution and affiliates as well as within the industry and related vendor realm
- Negotiate and resolve project issues and escalations, including scope creep, and other risks associated with executing on the project plans. Ensure adherence to the project budget and identify and communicate any factors that may cause a budget variance.
- Prepares annual operating and capital expense budgets for project deliverables. Manages project budgets and approves expenditures.
- Provides and maintains effective communication with hospital management to define the priorities of projects, including equipment acquisitions, requirements of management and staff, and allocation of departmental resources. Presents reports to keep hospital administration informed of project development and any deviation from projected goals.
- As a key stakeholder in the effective execution of the project charter, he makes recommendations to ensure that the IT strategic plan is aligned with the organizations business objectives.
- Manages vendor relationship management with appropriate counterparts at Epic to coordinate resource planning, project deliverables, and technical specifications.
- Performs all duties inherent to a managerial role. Participates in hiring, training, evaluation and termination of assigned staff according to hospital policies and procedures.
- Performs other special projects and duties as assigned.
Qualifications/Requirements:
Experience:
- Minimum of 7 years of previous work-related experience required
- 5 years of leadership experience required
Education:
- Bachelors Degree in healthcare, business management, computer science or a related field, required
- Masters Degree, preferred
Licenses / Certifications:
- N/A
Other:
- Experience implementing and/or supporting applicable enterprise clinical systems
- Excellent knowledge of clinical systems utilized in hospitals and physician practices
- Must be able to demonstrate ability to achieve results in a complex environment.
- Excellent verbal and written communications and interpersonal skills are required.
- Demonstrated proficiency with personal computers (and operating systems) including Microsoft Windows, Word, and Excel
Special Requirements:
- Experience working with and managing colleagues in a matrix-management model
- Experience in a large academic medical practice, health care IT vendor, and hospitals are all extremely helpful.
- Significant experience with Epic and its related integration modules or other enterprise clinical systems, including formal certifications, is strongly preferred.
- For the Director of EPIC Access and Revenue Cycle must have excellent working knowledge of EMPI, ADT, Registration, Scheduling, and Billing processes utilized in hospitals and physician practices.
Position Summary
The Epic Cache Database Administrator is responsible for implementing, managing, and supporting Epic database environments to ensure high availability, performance, scalability, security, and reliability. This role provides technical expertise in the administration, configuration, maintenance, and monitoring of Epic Caché, SQL Server, and related database technologies. The position supports the organization’s Epic ecosystem, infrastructure components, and ancillary applications while ensuring adherence to best practices for data architecture, tuning, and lifecycle management.
The administrator is also responsible for ensuring proper backup, recovery, system optimization, and documentation of all Epic database systems.
Key Responsibilities
Database Administration & Technical Operations
- Implement, manage, and maintain Epic SQL and Caché database infrastructure, including installation, upgrades, patching, and deployments.
- Administer databases supporting core Epic applications such as Hyperspace, EPS, Web BLOB, MyChart, Carelink/Healthy Planet, Haiku, Rover, Care Everywhere, and other Epic modules.
- Perform analysis, configuration, maintenance, and monitoring of Epic Caché, SQL Server, and related databases across Windows and Linux environments.
- Monitor system and application performance, conduct capacity planning, and execute proactive tuning to address bottlenecks.
- Install database software including SQL Server, Oracle, and InterSystems Caché.
- Support integrations and third‑party application implementations, providing technical consultation for new initiatives.
- Troubleshoot system, hardware, and software issues, ensuring timely resolution in accordance with organizational standards.
System Performance, Reliability & Availability
- Ensure databases are available, properly backed up, and fully restorable.
- Analyze system behavior, performance metrics, and infrastructure components to meet availability and performance objectives.
- Identify, repair, and resolve Epic database system issues across the enterprise environment.
Cross‑Functional Collaboration
- Partner with infrastructure teams, engineers, and application teams to troubleshoot issues and support new software implementations.
- Gather integration and technical requirements from functional, clinical, and business stakeholders.
- Serve as a technical resource for evolving technologies and new Epic or infrastructure initiatives.
Documentation & Compliance
- Develop and maintain system documentation, technical procedures, user guides, and runbooks.
- Document design specifications and system/software development lifecycle processes.
- Adhere to organizational policies, procedures, and security standards.
Required Competencies & Skills
Essential Qualifications
- Strong knowledge of database administration including architecture, configuration, maintenance, monitoring, performance tuning, and reporting.
- Experience supporting Caché, Microsoft SQL Server, and Oracle databases.
- Understanding of data modeling, warehousing concepts, and repository best practices.
- Experience with database development and reporting tools (e.g., PL/SQL, Crystal Reports, Oracle Developer).
- Knowledge of software development tools and languages such as .NET, C#, VB.NET, ASP.NET, Java, C++, and web services.
- Proficiency with Windows Server administration (2012–2019), Windows 10, and SQL high‑availability clustering.
- Hands‑on experience with Epic technologies and database environments.
Preferred (Non‑Essential) Qualifications
- Experience administering Epic modules such as MyChart, Hyperspace Web, Interconnect, BCA, FIPS servers, Kuiper, Haiku, Rover, and Canto.
- Prior experience in large enterprise healthcare environments with 500+ servers or multi‑site operations.
- Familiarity with HL7, ANSI standards, and healthcare regulatory requirements.
- Strong troubleshooting, analytical thinking, and problem‑resolution skills, particularly in EHR systems.
Soft Skills & Professional Attributes
- Strong communication skills, both written and verbal.
- Ability to collaborate effectively with cross‑functional teams.
- Accountability and commitment to high‑quality work.
- Ability to manage competing priorities in a fast‑paced environment.
- Ownership mindset in resolving technical issues end‑to‑end.
IT Analyst Mid Level – Epic MyChart / Digital Consumer Experience
Hybrid or remote with occasional travel in | Healthcare Technology | Contract-to-Hire
We are seeking an Epic MyChart Certified IT Analyst Senior to support a growing Digital Consumer Experience team focused on Epic MyChart and patient-facing technologies. This role is ideal for someone who combines strong healthcare application support experience with Epic MyChart expertise, integrations, and digital patient engagement tools.
You’ll work in a collaborative Agile environment supporting and enhancing applications that directly impact the patient experience, including MyChart, telehealth workflows, patient messaging, and digital care pathways.
This position plays a key role in analyzing requirements, designing solutions, supporting integrations, and improving digital healthcare workflows across multiple Epic consumer-facing applications.
Key Experience We’re Looking For
Candidates with experience in Epic MyChart and digital patient engagement platforms will stand out, particularly in the following areas:
Epic MyChart & Digital Consumer Applications
- Epic MyChart and MyChart Mobile
- MyChart Care Companion configuration and workflow management
- Epic Hello World
- Patient messaging workflows and monitoring
Integrations & Digital Health Connectivity
- SMART on FHIR app integrations
- Care Everywhere awareness
- MyChart Central and Share Everywhere
- Third-party integrations (telehealth, billing, CRM platforms)
Telehealth & Video Visits
- Video visit workflow configuration
- Troubleshooting connectivity issues
- Device readiness (camera/microphone validation)
- Video visit scheduling and configuration
Monitoring & Reporting
- Monitoring patient message volume and workflow performance
- Root cause analysis of system failures
- Adjusting build/configuration to improve user experience
- Collaboration with marketing, access, and digital teams
MyChart Care Companion
- Building and maintaining care pathways
- Configuring tasks, questionnaires, and educational content
- Managing reminders, notifications, and escalations
- Outcome tracking and patient engagement analytics
- Workflow testing, validation, and ongoing maintenance
Digital Experience Platforms
- Physician intranet widgets and digital content configuration
- MyChart intranet updates, knowledge resources, and training materials
- Collaboration with internal teams to support digital engagement strategies
Role Responsibilities
Working within Agile and other IT frameworks, the IT Analyst Senior will:
- Partner with stakeholders to gather, analyze, and document business and technical requirements
- Support and enhance Epic and healthcare applications
- Troubleshoot and resolve application issues using strong analytical and root cause analysis skills
- Lead application upgrades and project initiatives
- Design and implement solutions across the software development lifecycle
- Maintain vendor-supported application versions
- Collaborate with vendors on complex escalations
- Maintain application infrastructure health including patching and system maintenance
- Provide documentation, training, and knowledge sharing across teams
- Participate in on-call rotations for application support
- Mentor junior team members and facilitate knowledge sharing
Required Qualifications
Education
- Associate’s degree or equivalent experience required
- Bachelor’s degree preferred
Experience
- 5+ years of IT or healthcare application support experience
- Experience supporting Epic or healthcare technology platforms strongly preferred
Certifications (Preferred)
Candidates may be asked to obtain certifications within one year of hire.
Examples include:
- Epic Certification (MyChart)
- ITIL Certification
- CompTIA A+
- SQL Certification
- Certified Scrum Developer (CSD)
- OnBase Certification
- RHIT / RHIA
- CAHIMS
- 3M 360 Systems Administrator
Core Competencies
Successful candidates will demonstrate:
- Strong communication and stakeholder collaboration
- Analytical thinking and problem solving
- Adaptability in fast-paced Agile environments
- Ability to translate technical and business requirements into practical solutions
- A collaborative mindset focused on continuous improvement
If you have experience with Epic MyChart, patient engagement tools, and healthcare application integrations, this is an opportunity to play a meaningful role in improving the digital healthcare experience for patients and providers.
OFFICIAL JOB TITLE: Head Coach for Men's Lacrosse /Game Management Assistant
DIVISION: Administration & Facilities
DEPARTMENT: Athletics and Recreation
BARGAINING UNIT STATUS: ESU CAT. 14
JOB CODE: DA8879 FLSA STATUS: Exempt
REPORTS TO: Athletic Administrator
SUPERVISES: Exercises direct supervision of 2 to 4 part-time Assistant Coaches
SUMMARY PURPOSE OF POSITION: The Head Coach for Men's Lacrosse/Game Management Assistant leads all facets of the men's lacrosse program, including practice and competition management, student-athlete recruitment and retention, fiscal oversight, supervision and mentoring of assistant coaches, academic and personal development of studentathlete recruitment and retention, fiscal oversight, supervision and mentoring of assistant coaches, academic and personal development of studentathletes, scheduling, travel coordination, and alumni and family engagement. In addition to coaching duties, the incumbent supports the Athletics Facilities team by performing secondary responsibilities as a game management assistant, contributing to the setup, coordination, and administration of home athletic events to ensure a safe, organized, and positive experience for teams, officials, and spectators.
In carrying out these responsibilities, the incumbent follows the University's best practices to build and/or support student academic success and retention and assist in meeting strategic objectives for persistence and timely graduation of all the student population.
EXAMPLES OF PRIMARY DUTIES AND RESPONSIBILITIES:
Lacrosse Coaching & Program Management
- Performs all the duties associated with managing and serving as the Head Coach of men's lacrosse, including but not limited to managing practices and competitions, team recruitment and retention, budget management (e.g., equipment, recruiting, personnel), supervision and mentoring of assistant coaches, mentoring student-athletes, competition schedule development, transportation and meals for away contests, alumni and family engagement
- Ensures compliance with NCAA, Conference, and institutional policies and procedures, including the NCAA Principals of Ethical Conduct, and demonstrates professionalism on and off the field
- Reinforces the priorities of health and safety through attention to the NCAA acclimatization rules, NCAA Sports Sciences Institute consensus statements, National Operating Committee on Standards for Athletics Equipment (NOCSAE) protective equipment standards, institutional policies and procedures, and best practices in collaboration with the Sports Medicine team
- Collaborates with department and campus partners to support team publicity. statistics, health and injury reporting, equipment management, and the upkeep of sport and locker room facilities
- Assists with evaluating, selecting, and ordering program equipment and ensures that annual reconditioning and recertification of equipment is conducted
Game Management Support
- Serves as a member of the athletic facilities team for game management support
- Assists with field and facility setup and breakdown for home contests, ensuring all areas are prepared safely and in accordance with departmental standards
- Supports game day coordination to help deliver a positive and wellorganized game day experience
- Serves as an athletic administrator at home events when assigned, helping oversee game operations, troubleshoot issues, and ensure compliance with conference and NCAA expectations
- Coordinates with department and campus partners to support smooth execution of home events and game day logistics
- Helps ensure that game operations adhere to NCAA, conference, and institutional rules and expectations for safety, sportsmanship, and event conduct
- Performs other job-related duties and responsibilities that may be assigned and/or the job description may be changed periodically to reflect changing organization needs
MINIMUM QUALIFICATIONS:
EDUCATION: Bachelor's degree
EXPERIENCE:
Demonstrated (3 years) experience as a collegiate lacrosse coach
Demonstrated (3 years) experience recruiting and retaining student-athletes
OTHER:
Regular travel to off-campus locations
Must be available to respond to situations that arise during holidays, weekends, or evenings
Possession of a valid driver's license and a good driving record. Driver's license must remain valid throughout the duration of employment in the position.
Successfully completes required annual NCAA Division III rules testing, maintains relevant certifications, and fulfills assigned training requirements
CPR, AED, and First Aid certifications
PREFERRED QUALIFICATIONS:
Master's degree
Head coaching experience at the NCAA Division III level
Previous experience in athletic administration at the collegiate level
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Knowledge, understanding, and ability to apply and instruct sport-specific skills, techniques, and strategies
- Success leading and managing a team of professionals
- Strong commitment to the NCAA Division III Philosophy
- Demonstrated commitment to the academic success of student-athletes
- Ability to counsel, recruit and retain student-athletes
- Understanding of technology including video breakdown, recruiting software, etc.
- Excellent organizational, interpersonal, and written and verbal communication skills
- Ability and willingness to work effectively in a team atmosphere
- Ability to work with a diverse population
- Knowledge of and ability to implement University and NCAA policies and procedures
- Ability to engage alumni effectively and cultivate meaningful relationships that support fundraising initiatives
- Ability to cultivate and sustain positive, collaborative relationships with University and community partners
SALARY: $63,389.00 - $79,236.49
UMass Dartmouth offers exciting benefits such as:
- 75% Employer-Paid Health Insurance
- Flexible Spending Accounts
- Life Insurance
- Long Term Disability
- State Pension Retirement Plan
- Optional Retirement Savings Plans
- Tuition Credit (Employee, Spouse, & Dependents)
- Twelve (12) paid holidays
- Paid personal, vacation, and sick time
- And More!
Benefits for ESU Union: ESU
Applicants must be authorized for employment in the U.S. on a full-time basis. Employment-based visa sponsorship is not available.
To apply please submit a letter of interest, a current resume and the contact information for three professional references.
The deadline for early consideration of internal ESU applicants is March 5, 2026.
The projected start date for this position is on or after April 27, 2026.
The review of applications will be ongoing until the position is filled.
About Pinterest:
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.
At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.
Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.
About tvScientific
We are the first CTV advertising platform purpose-built for performance marketers. For game developers and publishers, we bridge the gap between massive TV reach and granular User Acquisition (UA) metrics. Built by ad-tech veterans, our platform combines media buying, optimization, and MMP attribution to help gaming brands automate CTV campaigns, drive app installs, and maximize Return on Ad Spend (ROAS).
Join the tvScientific team as an Account Manager (Gaming), where you'll lead strategic client relationships for gaming and app clients, drive revenue growth, and ensure client success on our cutting-edge platform.
As an Account Manager on our team, you'll be responsible for managing a portfolio of key client accounts, developing and executing strategic account plans, and driving revenue growth through upsell, cross-sell, and retention initiatives. You'll leverage your expertise in performance marketing and CTV advertising to deliver exceptional value to our clients, exceed revenue targets, and contribute to the overall growth and success of our organization.
To excel in this role, you'll need expertise in launching, managing, and optimizing campaigns across diverse digital media platforms, especially CTV advertising. Your experience should focus on digital media and advertising, emphasizing performance marketing principles. Proficiency in using Measurement and Attribution Platforms (MMPs) and supporting tools, like Google Analytics and AppsFlyer, is also required.
What you'll do:
- Lead a portfolio of mobile, cross-platform, esports, and real-money gaming clients.
- Launch and optimize programmatic CTV campaigns to hit strict CPA, CPI, and ROAS targets.
- Develop account plans, identify whitespace opportunities, and secure incremental budgets through data-driven QBRs.
- Act as the primary strategic consultant for game publishers, educating them on the power of CTV for player acquisition and retention.
- Dive deep into campaign performance and conversion funnels to extract actionable insights for your clients.
- Work closely with sales, product, and AdOps teams to ensure seamless campaign launches and custom integrations.
- Mentor junior account managers and help build the playbook for our growing gaming business line.
What we're looking for:
- 3+ years in performance marketing or account management, with a strong focus on the gaming industry.
- Deep understanding of the game development lifecycle, user acquisition strategies, and player monetization models.
- Hands-on expertise with Mobile Measurement Partners (MMPs like AppsFlyer, Adjust, Branch) and biddable media platforms.
- Strong ability to analyze metrics (CAC, LTV, churn) to build compelling wrap decks and optimization strategies.
- Exceptional ability to build rapport with studio executives, navigate complex relationships, and confidently present campaign strategies.
- You May Also Have
- MBA or advanced degree in business or related field.
- Experience working with enterprise-level clients or agencies, managing complex accounts and large budgets.
- Certifications or training in digital advertising platforms, performance marketing, or related disciplines.
In-Office Requirement Statement:
- We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
Relocation Statement:
- This position is not eligible for relocation assistance. Visit ourPinFlexpage to learn more about our working model.
#LI-REMOTE
#LI-LP1
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity and incentive compensation. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
US based applicants only$60,048—$123,629 USDOur Commitment to Inclusion:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please completethis formfor support.
The Epic Clinical Systems Analyst III is responsible for the implementation, development, programming and overall support of the clinical systems. The Epic Clinical Systems Analysts III will work closely with the vendor and end‐users to develop and enhance the software to increase overall needs of the organization. They are also responsible for thoroughly testing all system upgrades, system changes prior to go‐live and work with the end‐users to test and determine the impact on workflow, reporting, etc. of the upgrade/change. The Epic Clinical Analyst III will be responsible for the coordination of test plans, engaging the end users in the development of test plans, documenting changes/updates to the test plan and making necessary changes to the system. They will act as a liaison between the end‐user community and the IT department. They will hold a leadership role among Epic builders by training new staff and giving guidance to other Epic builders. This person is capable of managing to a project plan. They are responsible for elevating identified critical issues or refer problems of unusual complexity to other teams or a manager of clinical applications. They are responsible for monitoring Magic queue and assigning delegates for work completion. They will lead cross functional meetings (invitations, agendas, facilitate meeting discussions, ensure follow‐ups, and provide minutes. Etc.)
Education, License & Cert:
• BS, BA in health care related field or business.
• Epic certification in area of concentration
Experience:
• 5 years as an Epic Builder with progressively receiving more responsibility and management skills
• Bachelor’s degree in Healthcare or Business field or Associate Degree and 10 years’ relevant health care experience
• Must have worked through two Epic major releases or 2 Epic go‐lives (or combination thereof)
Essential Functions:
The following section contains representative examples of work that will be and the environment can be fluid. Roles and responsibilities can often be expanded to accommodate changing patient or organizational needs and conditions as well as to tap into skills and talents of employees. Accordingly, employees may be asked to perform duties that are outside the specific functions that are listed.
1. Aptitude for details: demonstrates excellent verbal and written skills; able to mediate conflicts; self‐starter; able to meet deadlines; and maintain meticulous documentation.
2. Analytical skills to translate clinical workflow into the functional build process.
3. Strong customer service and user support skills.
4. Ability to express complex technical concepts effectively, both verbally and in writing.
5. Ability to express opportunities for improvement and innovative ways to improve the use of the clinical systems supported
6. Ability to advocated on behalf of The Guthrie Clinic to the vendors and drive to solutions and feel comfortable escalating timely both internal as well as external with the vendor
7. Ability to understand the national and state HIT direction and this positions role to help organization achieve its goals
8. Ability to lead groups of clinicians including medical staff, nurses, and pharmacists is preferred
9. Ability to identify opportunities for process improvements and provide analysis and propose change and communicate strategies.
10. Ability to develop and execute project presentations.
Other Duties:
1. Other duties as assigned.
CSI Companies is seeking an Epic Technical Deployment Speciliast to work with one of the top hospital systems in the country!
Title: Technical Deployment Specialist
Location: New York, NY
Type: Hybrid (some weeks 2-3 days onsite, other weeks 1-2 days onsite)
Duration: 12+ Month Contract
Pay: $65 - $75/hr
Hours: 40 hour work weeks (occassional OT)
Description:
Position Overview
Under the direction of EITS Application Technical Leads and project leadership, the Senior Epic Technical Deployment Consultant will support the Epic deployment at Maimonides by leading hardware planning, workstation and printer build, print mapping, and Technical Dress Rehearsal (TDR) coordination.
This role requires strong onsite presence and hands-on collaboration across technical, operational, and clinical teams to ensure deployment readiness and successful go-live execution.
Key Responsibilities
- Conduct future-state workflow walkthroughs with department leaders and stakeholders to define hardware and technical requirements.
- Translate gathered requirements into detailed deployment specifications for hardware procurement, configuration, and testing teams.
- Design, build, and validate Epic workstation and printer mappings.
- Lead coordination efforts across infrastructure, networking, desktop, application, and deployment teams to ensure readiness.
- Develop Technical Dress Rehearsal (TDR) test plans and supporting documentation.
- Track TDR progress, manage issue resolution, and provide structured status updates to leadership.
- Present technical designs and deployment concepts clearly to both technical and non-technical audiences.
- Coordinate meetings across user groups, project teams, and leadership; manage agendas, minutes, and follow-up activities.
- Ensure deployment milestones are met within timelines and resource constraints defined by the PMO.
- Maintain current Epic certification and remain aligned with Epic best practices.
Qualifications
- Active Epic Certification (any major module; current or one version prior).
- Strong understanding of Epic workstation configuration, device integration, and printing workflows.
- Experience supporting Epic deployments, go-lives, or large-scale implementations.
- Proven experience building and validating printer mapping within Epic.
- Ability to work onsite with flexibility to report within 48 hours when required.
- Excellent written and verbal communication skills.
- Highly detail-oriented with strong organizational and tracking capabilities.
- Prior experience leading Technical Dress Rehearsal (TDR) activities.
- Experience coordinating cross-functional IT teams in healthcare environments.
- Strong documentation and reporting skills for executive-level updates.
- Experience working within structured PMO governance frameworks.
- Active Epic Certification (any major module; current or one version prior).
Job Title: Associate Epic Analyst - Ambulatory
Location: Jackosnville, FL (Onsite/Hybrid)
Duration: 9-month Contract to Hire
Start Date: March 23, 2026
Position Summary
We are seeking an Associate Epic Analyst to join our client's team in Jackosnville, FL, through a structured upskilling and training program. This role is ideal for individuals with a strong IT foundation who are looking to transition into the Epic ecosystem. The selected candidate will receive formal Epic training, hands-on project exposure, and the opportunity to travel to Epic headquarters to obtain Epic certification. This position is designed to develop future Epic Analysts by pairing foundational technical skills with guided Epic application training and mentorship.
Key Responsibilities
- Participate in Epic training programs and certification coursework as assigned
- Support senior Epic Analysts with application configuration, testing, and documentation
- Assist with system build activities, including workflow analysis and basic configuration tasks
- Participate in unit testing, integrated testing, and user acceptance testing (UAT)
- Help gather and document business requirements and translate them into system needs
- Provide support during go-lives, upgrades, and optimization initiatives
- Troubleshoot application issues and escalate as appropriate
- Maintain clear documentation of system build, workflows, and changes
Required Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Healthcare Information Systems, or a related field (or equivalent experience)
- Prior experience in an IT, systems, application support, or technical analyst role. Clinical experience is a great plus!
- Strong analytical and problem-solving skills
- Ability to learn complex systems and workflows quickly
- Excellent communication skills, with the ability to work with both technical and non-technical stakeholders
- Willingness and ability to travel for Epic training and certification
Preferred Qualifications
- Exposure to healthcare IT environments (EHRs, clinical systems, revenue cycle systems, etc.)
- Experience with system testing, application support, or business analysis
- Understanding of healthcare workflows (clinical, access, revenue cycle, or operational)
