Epcon Communities Jobs in Usa

ABOUT THE POSITION:
The Urban Dove Team Charter School seeks a dedicated and dynamic Family Engagement Coordinator to join our team. This vital role focuses on fostering strong relationships between the school, students, and their families, as well as with community partners, to enhance the educational experience and support our students' success. You will be at the heart of our community outreach efforts, creating a welcoming and inclusive environment for all families and ensuring their active involvement in our educational programs. This role demands a proactive approach to enhancing parent engagement through effective communication, collaboration, and the organization of events that bridge the gap between home and school. You will also be instrumental in guiding our staff on best practices for parent communication and involvement, contributing to our digital content, and playing a key role in the coordination of special events and marketing initiatives aimed at attracting prospective students.

ABOUT THE ORGANIZATION:
Urban Dove Team Charter seeks a dynamic, dedicated individual for the Family Engagement Coordinator position.The Family Engagement Coordinator creates a welcoming atmosphere for all, fostering enhanced parent involvement through collaboration with school, community groups, and parents. This role addresses concerns, organizes parent-centric events, strengthens ties with community partners, and facilitates home visits. They also guide staff on effective parent communication, manage outreach initiatives, and aid in the creation of UD Team's digital content and special event coordination.

CORE RESPONSIBILITIES:

• Foster a welcoming environment for students, families, staff, and visitors.
• Enhance parent engagement by collaborating with school and community groups.
• Address parent and community concerns, ranging from school policies to facility matters.
• Organize regular parent meetings, events, and informational sessions.
• Strengthen partnerships with community organizations supporting our educational agenda.
• Plan and oversee open school nights and other community-centric events.
• Facilitate home visits to gather insights on parental needs.
• Train staff in effective parent communication and collaboration techniques.
• Cultivate relationships with community associations and organize outreach initiatives.
• Collaborate with staff on content for UD Team's website and newsletters.
• Coordinate special events
• Develop marketing plans alongside the D.O.O to attract prospective students.

• Associate's degree or successful completion of business/secretarial training; Bachelor’s degree preferred
• 3 – 5 years of experience in education preferred 
• Knowledge of office equipment such as computers, printers, copiers, and fax machines, and proficiency with software such as Microsoft Suite
• Knowledge of ATS preferred 
• Comfort with and aptitude for learning new technology systems
• Demonstrated ability to “multi-task” and deliver high quality work
• Commitment to the UD Team mission and core values of Teamwork, Leadership, and Communication 
• Commitment to the use of restorative practices and a strength-based, youth development approach to student issues
• Ability to function well as part of a team and work independently 
• Must be team-oriented, with a strong work ethic, excellent communication skills, a passion for serving at-risk youth, and a sense of humor   
• ??Ability to actively engage with students and move throughout the school as needed.
• Ability to navigate stairs and assist with setup or materials as required. Accommodations available per ADA.

Compensation: $52,000 to $54,080 annually based on years of experience and education.

Benefits: Urban Dove provides a robust benefits package designed to support employee well-being, including medical, dental, and vision coverage; retirement benefits with employer match; generous paid time off; paid parental leave; and employee wellness supports

OUR MISSION:
Urban Dove energizes, educates, and empowers young people through our network of UD Team Charter Schools serving over-age/under-credited high school students. UD Team's innovative model uses sports, teams, restorative practices and mentoring to create a culture of high expectations and shared responsibility. By instilling our core values of Teamwork, Leadership and Communication, we develop our students into confident young adults ready to reach their full potential.

OUR VISION:
Urban Dove envisions a world where all children receive the high-quality education and support they need and deserve. Through education, they will acquire the critical skills needed to develop into economically, socially, and emotionally independent adults who are empowered to create a more just and equitable society for future generations.

EEOC:
Urban Dove provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Compensation details: 52 Yearly Salary

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The Community Standards Coordinator has primary responsibility for working with the student conduct process, providing support to students facing a range of challenges including but not limited to issues related to regulating behavior and managing conduct, and serve as a role model for, and advise a wide variety of students. The Community Standards Coordinator will help plan and provide a variety of interventions, referrals and follow up services, maintain accurate and professional case records and provide outreach and education about these services to the campus community.

The Community Standards Coordinator provides support to the Dean of Students and serves as a member of the Student Life team, who are committed to creating a campus community where all are welcomed, supported, and safe. The Community Standards Coordinator supports case management for students, families, and guests interacting with the Dean of Students office, assists with crisis response, serves as a lead member of the Care Team, and provides leadership in the process of educating students on the Code of Student Conduct and the behavioral standards of the campus community.

• Educate about and enforce community standards: Follow protocols that facilitate prompt and thorough follow-up on all reports (general incident reports, bias concerns, grievance complaints) with effective and professional record-keeping. Serve as a primary administrative hearing officer for student conduct violations. Maintain accurate and up-to-date records in Maxient.
  
• Maintain and support the student conduct process and procedures: Provide leadership within the student conduct system by coordinating hearing panels, meeting with students and families, and participating in and/or monitoring investigative processes. Serve as investigator in bias or Title IX complaints, completing annual trainings and/or certifications as needed. Ensure accurate and professional record keeping as it relates to student conduct investigations, hearings, and sanctions. Recruit and train hearing panelists and administrative hearing officers, create and/or revise hearing materials, make updates to the student conduct database, and serve in other conduct-related roles as appropriate.
• Support student-care initiatives: Serve as a lead member of the Care Team. Assist the Dean of Students and other staff with outreach and response to reports of student concern. Document all case management concerns, issues, and follow up in the Maxient case management system.
• Program Support: Provide support to the Bias Incident Response Team (BIRT) through student intake or with the investigative process. Assist with the training of staff members and student paraprofessionals to respond appropriately to emergency, crisis and other difficult student situations and to document follow-up promptly and effectively. Intervene with students and/or parents in a variety of highly emotional or tense situations in an effort to stabilize or resolve before escalating to the Dean of Students. Represent Student Life at admission visit days, orientation programs, and in other on-and-off campus settings.
• Education outreach and student mentoring/advising: Provide education and support to students, faculty, and staff to help recognize and respond to students in distress or crisis, national/local trends in student health and success, and issues related to student academic or personal concerns. Create and mentor team of students who serve as peer-mentors or peer-educators on topics related to personal wellness, campus resources, and compliance/community standards. Collaborate with Student Involvement staff, Counseling Center staff, and other campus partners in outreach activities, as appropriate. May include service on departmental, Division, University or ad-hoc committees, advising student organizations, projects, or other duties as assigned.
• Routine Responsibilities: Support the operations of the student life office which facilitates daily inquiries, requests, and concerns from students, employees, families, and others, whether in-person, via email, or via phone call, and work to route those to the best person/office at SXU for proper resolution. Support student activities and events with some after hours participation. Work with the SLP on Call team to coordinate and provide ongoing training for paraprofessional staff.
• Duty Responsibilities/Student Life Professional on Call
• Serve in an evening and weekend duty rotation system over 10 months. While on call, serve as a resource to University Housing Staff and Public Safety. The Student Life Professional on Call is expected to remain on campus or be within 15 minutes of campus.
• The Student Life Professional on Call will carry a duty mobile phone and respond to all calls.
• The Student Life Professional on Call will follow duty procedures and notify appropriate staff members regarding situations that impact the University community/ residence halls and/or students.

• This is a live-in position. Compensation includes a furnished apartment, internet, laundry (in building). A pet is permitted with signed agreement.
• Description of Hours: Mondays through Fridays, 8:30am to 4:30pm. Some nights, weekends, and special-event attendance required (on call, etc.)

• A bachelor's degree in education, human resources, political science, social work, or related field;
• Minimum of 1 to 2 years professional experience, preferably in a college/university setting, responding to student conduct or crises, providing direct service to students in distress, with evidence of successful partnerships with students, families, faculty, and staff;
• Experience in program development, education and outreach efforts, marketing, and/or training;
• Commitment to fostering student learning and support in a diverse and inclusive environment, shaped by the Core Values of the University and the Critical Concerns of the Sisters of Mercy and the Conference for Mercy in Higher Education.
• A developmental understanding of college students and a desire to facilitate student academic and personal success in a highly relational, supportive, and challenging yet service-oriented environment.
• Experience in interpreting and implementing relevant compliance practices and legal requirements (per Title IX. VAWA, Clery Act, etc.) and related federal, state, and local laws, regulations, and guidance in a university environment.
• Experience with behavioral intervention and threat assessment.
• Ability to balance daily demands and unexpected situations within a fast-paced and highly collaborative environment
• Bilingual Spanish speaking.
• Evidence of effective collaboration with key campus partners and stakeholders.

We inspire success by working together to provide meaningful, personalized service in a spirit of excellence. SXU seeks candidates that deliver value-added services in a responsive, collaborative, effective, and respectful manner.

The University is committed to diversity and encourages applications from individuals with a wide variety of backgrounds and experiences. Saint Xavier University affirms its position as a Catholic institution, inspired by the heritage of the Sisters of Mercy, and asserts its rights to employ persons who subscribe to the mission, vision and core values of the University.

Saint Xavier University is an Equal Opportunity Employer that makes all decisions regarding recruitment, hiring, promotions and all other terms and conditions of employment without discrimination on the grounds of race, color, creed, sex, religion, national or ethnic origin, age, physical or mental disability, veteran status or other factors protected by law. Hiring decisions will be based on the bona fide occupational qualifications of each applicant.

Assistant/Associate Professor Tenure-Track

The College of Nursing and Health Sciences, Community Nursing Department invites applications for full-time faculty positions for the Tenure Track. We seek individuals deeply committed to community-engaged research and practice in one or more of the following specialty areas: maternity and women's health; pediatrics, family health; community and population health; and mental health nursing. We are particularly interested in candidates with expertise in global public health, social determinants of health, community-based management of populations with chronic illness; informatics, social justice, health equity and/or health disparities, and a demonstrated passion for improving health equity in underserved communities

Prospective faculty must be committed to rapid pedagogical, academic, and employment changes as driven by environmental conditions. These are on-site positions.

Minimum Qualifications:

Applicants will have an earned research doctorate in Nursing [PhD] or related field or its equivalent, a Master's in Nursing degree or its equivalent, and RN license in Massachusetts or eligibility for licensure. Applicants must have a successful record of teaching with the ability to sustain their program of funded research, secure external funding, and participate in community outreach. Although not limited to these areas, applicants with a program of research or scholarship in global public health, social determinants of health, community-based management of populations with chronic illness, informatics social justice, health equity and health disparities, community engaged or participatory approaches are encouraged to apply. Based on qualifications, faculty teach across all program levels. Additional responsibilities include student advisement and service.
PhD candidates will be considered. However, the applicant's PhD degree must be conferred by August 1 prior to the September start date. A letter from the applicant's faculty advisor confirming anticipated degree conferral date must be submitted with application materials.

Preferred Qualifications:
The preferred applicant will have completed post-doctoral research training and also have advanced specialty certification in their area of expertise.

SALARY: $97,000 - $104,000

The College of Nursing and Health Sciences has three departments, Adult Nursing, Community Nursing, and Medical Laboratory Science. Nursing has a total of 34 full-time faculty members and offers undergraduate and graduate programs in two Departments-Adult Nursing and Community Nursing. The undergraduate degree program has approximately 550 baccalaureate students enrolled in the prelicensure traditional and accelerated, and RN to BS tracks. The College also offers graduate nursing programs at the MS, DNP, and PhD level, with approximately 110 students enrolled across the graduate programs. Nursing is committed to building scholarship in the areas of chronic illness, nursing education, and global population health. Nursing has a long-standing teaching and research collaboration with the College of Engineering. Nursing also has a growing portfolio of international collaborations and offers unique clinical experiences through these collaborations. Programs are fully accredited by CCNE.

For more information about the College of Nursing and Health Sciences, please go to: CNHS/

UMass Dartmouth offers exciting benefits such as:

• 
  
• 75% Employer-Paid Health Insurance
  
• Flexible Spending Accounts
  
• Life Insurance
  
• Long Term Disability
  
• State Pension Retirement Plan
  
• Optional Retirement Savings Plans
  
• Tuition Credit (Employee, Spouse, & Dependents)
  
• Twelve (12) paid holidays
  
• And More!
  

Benefits for Faculty Federation

To apply please submit a letter of interest, current CV, and the contact information for three professional references. In the letter, please indicate how you learned of this position.

The review of applications will begin immediately and will continue until positions are filled.

Applicants must be currently authorized to work in the US on a full-time basis

• Own and execute cross-platform community engagement strategies
• Define platform-specific engagement approaches aligned to audience behavior and brand objectives
• Lead proactive and reactive engagement across comments, DMs, mentions, and cultural conversations
• Identify opportunities for the brand to show up in real-time and cultural moments beyond owned content
• Build scalable frameworks that drive UGC, participation, and community advocacy
• Partner cross-functionally with Strategy, Creative, Brand, Influencer, PR, Legal, and Customer Care
  

• Lead fan engagement initiatives including surprise-and-delight, gifting, sampling, and product seeding
• Execute advocacy programs tied to campaigns, launches, and cultural moments
• Develop repeatable workflows, outreach playbooks, and activation guardrails
• Turn high-value interactions into shareable, brand-building moments
• Provide expertise on community tools, partner ecosystems, and activation technologies
  

• Serve as the editorial lead for all community interactions
• Develop and maintain response guidelines, tone of voice, and engagement standards
• Ensure brand-safe moderation with consistency, speed, and quality
  

• Monitor sentiment, trends, and behavioral signals across platforms
• Translate insights into campaign strategy and rapid-response opportunities
• Leverage listening tools to improve engagement quality and responsiveness
• Stay current on emerging platforms, tools, and cultural trends
  

• Monitor and triage sensitive or high-risk interactions
• Execute escalation protocols with PR, Legal, Customer Care, and Brand teams
• Protect brand reputation through timely, accurate, and thoughtful responses
  

• Track and analyze KPIs across:
  • Engagement quality
  • Sentiment
  • Participation
  • Response time/performance
• Measure impact of gifting, seeding, and advocacy programs
• Contribute to performance reporting and strategic recommendations
• Drive continuous improvement through test-and-learn optimization
  

• 4-6 years of experience in community management, social engagement, or audience strategy
• Proven success managing high-volume brand social presence and moderation
• Experience executing gifting, seeding, and advocacy programs
• Strong fluency across major and emerging social platforms (TikTok, Instagram, X, YouTube, etc.)
• Exceptional written communication and brand voice control
• Experience with social listening and community management tools (e.g., Sprinklr, Khoros, Sprout)
• Strong judgment in reputation-sensitive and escalation scenarios
• Ability to translate insights into clear, strategic recommendations
• Comfortable operating in fast-paced, culture-driven environments
  

Organization Overview

The National Conflict Resolution Center (NCRC) provides resources, training, and expertise to help people, organizations, and communities manage and resolve conflict with civility. Headquartered in San Diego, NCRC's work reaches across the region and beyond, addressing complex social challenges by equipping individuals with practical communication tools to engage in constructive dialogue—even when the topics are difficult.

Position Summary

The Community Mediation Case Coordinator serves as the first point of contact for San Diego County community members seeking conflict resolution services. This role manages intake and screening, coordinates mediation logistics, provides conflict coaching when appropriate, and ensures timely, accurate documentation in alignment with NCRC protocols and mediation ethics. The Coordinator communicates frequently with clients, mediators, partners, and referring agencies to move cases forward. The Coordinator serves as a knowledgeable representative of NCRC, ensuring that outreach efforts are accessible, culturally responsive, and aligned with the organization's mission to promote constructive dialogue and equitable conflict resolution across diverse communities.

Essential Duties & Responsibilities

Intake & Assessment

•Receive referrals and inbound requests; conduct intake interviews and screen cases for mediation appropriateness.

•Explain program scope, process, confidentiality, and participant expectations; provide information and resources.

•Offer conflict coaching or conciliation when mediation is not appropriate or when parties are not ready to participate.

Case Coordination & Logistics

•Coordinate case logistics, including mediator assignment, scheduling, interpreter needs, space or virtual platform setup, and materials.

•Communicate with clients, mediators, attorneys, courts, and community partners to facilitate case progress.

•Monitor caseload, timelines, and follow‐ups to meet program service standards and turnaround goals.

Documentation, Data, and Quality

•Document all contacts, case notes, agreements, and outcomes in the case management system with accuracy and timeliness.

•Safeguard confidentiality and maintain neutrality in accordance with mediation ethics and NCRC policies.

•Track and report data (e.g., caseload, stage, outcomes, demographics) to support grants, contracts, and continuous improvement.

Client Care & Communications

•Use trauma‐informed, culturally responsive, and inclusive communication practices with all participants.

•De‐escalate highly charged conversations; exercise sound judgment in sensitive situations.

•Provide referrals to community resources when mediation is not suitable or additional support is needed.

Outreach & Education Support

• Raise community awareness about available mediation and conflict resolution services.

•Share program information with partner organizations.

•Attend community events as needed.

•Assist with the preparation of educational materials or presentations.

Minimum Qualifications

•Certificate in Mediation/ADR or 1–2 years of relevant experience (mediation, conflict coaching, restorative practices, or similar).

•Bachelor's degree in a related field (e.g., social sciences, criminal justice, conflict resolution) or equivalent experience.

•Strong written and verbal communication skills; excellent listening and customer service orientation.

•Demonstrated ability to maintain confidentiality, neutrality, and professional boundaries.

•Experience working effectively with diverse communities across cultures, identities, and perspectives.

•Proficiency with Microsoft 365 and the ability to learn case management databases and virtual meeting platforms (e.g., Zoom/Teams).

•Ability to manage competing priorities in a fast‐paced environment with attention to detail and follow‐through.

Preferred Qualifications

•Bilingual or multilingual (Spanish, Vietnamese, Tagalog, Arabic, Burmese, etc.).

•Knowledge of the California court system and community resources.

•Experience with community mediation programs, small‐claims or housing matters, or court‐connected mediation.

Schedule & Work Environment

This is a hybrid position with three in‐office days and two remote days per week based on program needs. Regular in‐office work occurs at the NCRC City Heights location. Schedules may be adjusted to meet client and program requirements, including occasional evenings or weekends for mediations or events. Ability to attend mandatory staff meetings and organizational events is required.

Compensation

Hourly range is $23 -$25/hour (non‐exempt)/Annualized at $47,840 to $52,000. Pay is commensurate with experience and qualifications.

Benefits

•14 paid holidays per year.

•Two (2) weeks of paid vacation annually (accrual policy applies).

•Health stipend.

•Retirement plan with employer 3% match.

Physical Requirements & Work Conditions

Prolonged periods of sitting and computer use; ability to communicate by phone and video; occasional lifting up to 15 pounds for materials or equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Background Check

Employment is contingent upon successful completion of a background check in accordance with applicable laws and organizational policy.

EEO & Inclusion

NCRC is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from diverse backgrounds and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected status.

Were unique. You should be, too.

Were changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

Were different than most primary care providers. Were rapidly expanding and we need great people to join our team.

The Community Care team is a multidisciplinary service including Registered Nurse (RN) Community Care nurses, Licensed Practical Nurse (LPN) Community Care nurses, Community Social Workers (CSW) and Community Health Coordinator (CHC) who work with our highest complexity patients and their primary care physicians to meet their medical and social needs with the aims of fully engaging them in our intensive primary care model and maximizing their healthy time at home.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• Provides in home and telephonic visits to patients at high-risk for hospital admission and readmission (as identified by CM Plan). Main goal to prevent and admission or readmission to the ER/hospital .
• Provides home visits to perform initial assessment of patient and the development of care plan for the Licensed Practical Nurse (LPN) to use as they perform the follow up patient visits, once patient has completed their episode of care management the register nurse (RN) will review patient chart for discharge and conduct final discharge with patient.
• Conducts supervisory visits with License Practical Nurse (LPN) and patient to provide any additional education patient may need and to oversee appropriate patient discharge from case management.

• Performs clinical and Social determination of Heath screening (SdoH) assessments to include disease-oriented assessment and monitoring, medication monitoring, health education and self-care instructions in the outpatient in home setting.

Coordinate the Plan of Care:

• Provides oversight for the License Practical Nurse (LPN) with clear plan of care and education which is mandatory during all LPN visits.
• Conducts/coordinates initial case management assessment of patients to determine outpatient needs.
• Ensures individual plan of care reflects patient needs and services available in the community or review of their benefits.
• Completes individual plan of cares with patients, family/care giver and care team members.
• Communicates instructions and methodologies as appropriate to ensure that the plan is implemented correctly.
• Assesses the environment of care, e.g., safety and security.
• Assesses the caregiver capacity and willingness to provide care.
• Assesses patient and caregiver educational needs.
• Coordinates, reports, documents and follows-up on multidisciplinary team meetings.
• Helps patients navigate health care systems, connecting them with community resources; orchestrates multiple facets of health care delivery and assists with administrative and logistical tasks.
• Coordinates the delivery of services to effectively address patient needs.
• Facilitates and coaches patients in using natural supports and mainstream community resources to address supportive needs.
• Maintains ongoing communication with families, community providers and others as needed to promote the health and well-being of patients.
• Establishes a supportive and motivational relationship with patients that support patient self-management
• Monitors the quality, frequency, and appropriateness of HHA visits and other outpatient services.
• Assists patient and family with access to community/financial resources and refer cases to social worker as appropriate.
• Home visit under the direction of the patients primary care physician to meet urgent patient needed.
• Performs other duties as assigned and modified at managers discretion.

EDUCATION AND EXPERIENCE CRITERIA:

• Associate degree in Nursing required.
• Bachelors Degree in nursing (BSN) or RN with bachelors degree in home in a related clinical field preferred.
• A valid, active Registered Nurse (RN) license in State of employment required.
• A minimum of 2 years clinical work experience required.
• A minimum of 1 year of case management experience in community case management experience highly desired.
• Certified Case Manager certification is preferred. Certification through the Commission for Case Manager Certification (CCMC) or the American Association of Managed Care Nurses (CMCN) desired
• This position requires possession and maintenance of a current, valid drivers license.
• Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment

PAY RANGE:

$35.8 - $51.17 Hourly

EMPLOYEE BENEFITS

Were ChenMed and were transforming healthcare for seniors and changing Americas healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. Were growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in peoples lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Onsite

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Were unique. You should be, too.

Were changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

Were different than most primary care providers. Were rapidly expanding and we need great people to join our team.

The Nurse Case Manager 1 (RN) is responsible for achieving positive patient outcomes and managing quality of care across the continuum of care. The incumbent in this role will first and foremost serve as an advocate for our patients. He/She works closely with other members of the care team to develop effective plans of care and high levels of care coordination. This care planning and coordination may follow the patient from our centers into acute and post-acute facilities, as well as, their home environments. The Nurse Case Manager 1 (RN) role also involves establishing relationships with patients families and care givers, primary care physicians, specialists, other care providers, social workers, other case managers and nurses, acute and post-acute facilities, home health care companies, and health plans. He/She adheres to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance and policies and procedures.

CORE JOB DUTIES/RESPONSIBILITIES:

• Manages and plans for transitions of care, discharge and post discharge follow-up for patients admitted to key, high-volume/high-priority hospitals.
• Establishes a trusting relationship with patients and their caregivers.
• Collaborates with clinical staff in the development and execution of the plan of care and achievement of goals. Reports variations to PCP/Transitional Care Physicians (TCP) and implements actions as appropriate.
• Builds relationships with preferred acute care providers (hospitalists, specialists, etc.).
• Directs referrals to preferred providers.
• Coordinates the integration of social services/case management functions in the pre-acute, ER, acute and post-acute setting. Coordinates the patient care, discharge and home planning processes with hospital case management departments, and other healthcare facilities.
• In conjunction with the PCP, Hospitalist, Medical Director, insurance case manager and the hospital case manager, coordinates the patient transition to the appropriate/least constrictive level of care using a preferred provider.
• Keeps the PCP aware of patient(s) condition via e-mail, DASH, HITS or other appropriate means of communication.
• Introduces self to patient/family and explains Nurse Case Managers role and processes to contact the Nurse Case Manager for questions, guidance and education.
• Provides high intensity engagement with patient and family.
• Facilitates patient/family conferences to review treatment goals and optimize resource utilization; provides family education and identifies post-hospital needs.
• Serves as a patient advocate. Enhances a collaborative relationship to maximize the patient/familys ability to make informed decisions.
• Addresses advanced care planning including treatment goals and advance directives.
• Refers cases to social worker (Hospital and ChenMed/JenCare/Dedicated) for complex psychosocial and economic needs.
• Refers cases where patient and/or family would benefit from counseling required to complete complex discharge plan to social worker.
• Reports observed or suspected child or adult abuse pursuant to mandated requirements.
• Obtains onsite and EMR access at priority facilities.
• Maintains clinical and progress notes for each patient receiving care and provides progress report to PCP and others as appropriate.
• Submits required documentation in a timely manner and in appropriate computer system.
• Participates in surveys, studies and special projects as assigned.
• Conducts concurrent medical record review using specific indicators and criteria as approved by medical staff. Acts as patient advocate: investigates and reports adverse occurrences, and performs staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery.
• Promotes effective and efficient utilization of clinical resources and mobilizes resources to assist in achieving desired clinical outcomes within specific timeframe.
• Conducts review for appropriate utilization of services from admission through discharge. Evaluates patient satisfaction and quality of care provided.
• Communicates with physicians at regular intervals throughout hospitalization and develops an effective working relationship. Assists physicians to maintain appropriate cost, case and desired patient outcomes.
• Coordinates the provision of social services to patients, families and significant others to enable them to deal with the impact of illness on individual family functioning and to achieve maximum benefits from healthcare services.
• Completes expanded assessment of patients and family needs at time of admission. Completes psychosocial assessment.
• Directs and participates in the development and implementation of patient care policies and protocols to provide advice and guidance in handling unusual cases or patient needs.
• Attends meetings as assigned
• Performs other duties as assigned and modified at managers discretion.

There are 4 Nurse Case Manager 1 Roles with additional Essential Job Functions:

Acute Case Manager (primarily hospital based)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Identify appropriateness of inpatient vs. observation status.
• Identify and manage safety risk (complete a social assessment), identify functional status (ADLs and PT needs), discuss medications and self-management, identify and correct knowledge deficits.
• Implement the ACM Coaching program with the appropriate patient population.
• In markets as appropriate, when patient in SNF, in conjunction with the post-acute physician, coordinate the transition to a lower level of care as soon as appropriate using a preferred provider if further services are needed.
• Facilitate discharge to appropriate level of care and preferred providers
• Communicate discharge to all stakeholders including PCP, Center Manager and Community Case Manager.
• Document the appropriate date that the patient is medically discharged and update as appropriate.
• Contact the center manager to arrange for a follow-up PCP appointment prior to discharge and whenever possible, communicate this information to the patient/caregiver.
• As appropriate, discuss patients eligibility for CCM or DM programs and identify patient interest in participation.
• Coordinate acute UR physician meetings.

Community Case Manager (primarily clinic and community based)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Provides telephonic or outpatient visits to patients at high-risk for readmissions (as identified by CM Plan) to the ER or hospital, to patients with active care planning requirements, to disease management patients per the Disease Management Plan and to others as referred via transitional care team, acute case managers and Transitional Care team.
• Visits may include evening and weekend hours with the goal of preventing ER visits or hospital admissions.
• Performs clinical functions including disease-oriented assessment and monitoring, medication monitoring, health education and self-care instructions in the outpatient setting.

Coordinate the Plan of Care:

• Conducts/coordinates initial case management assessment of patients to determine outpatient needs.
• Ensures individual plan of care reflects patient needs and services available.
• Makes recommendations to the team.
• Completes individual plan of care with patients and team members.
• Communicates instructions and methodologies as appropriate to ensure that the plan is implemented correctly.
• Assesses the environment of care, e.g., safety and security.
• Assesses the caregiver capacity and willingness to provide care.
• Assesses patient and caregiver educational needs.
• Coordinates, reports, documents and follows-up on Super Huddles and HPP/IDT meetings.
• Helps patients navigate health care systems, connecting them with community resources; orchestrates multiple facets of health care delivery and assists with administrative and logistical tasks.
• Coordinates the delivery of services to effectively address patient needs.
• Facilitates and coaches patients in using natural supports and mainstream community resources to address supportive needs.
• Maintains ongoing communication with families, community providers and others as needed to promote the health and well-being of patients.
• Establishes a supportive and motivational relationship with patients that support patient self-management
• Monitors the quality, frequency and appropriateness of HHA visits and other outpatient services.
• Assists patient and family with access to community/financial resources and refer cases to social worker as appropriate.

Community/Skilled Nursing Facility Case Manager (Community Case Manager Role with additional SNF duties as assigned)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Community Case Manager role as above.
• CM telephonic or onsite visits to SNFs, communication with physical therapists (PT), social workers, patient and families as appropriate.
• Validates appropriate level of care/LOS.
• Validates Discharge plan for safe transition home, utilization of preferred providers or timely transition to long term care.
• Reminds patient of need for 4-day PCP post hospital/SNF discharge visit and future visits.
• Collaborates with payor onsite SNF CMs.

Transitional Case Manager (Blended Acute and Community Case Manager Roles)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Acute and Community Case Manager roles as above.

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Critical thinking skills required.
• Ability to work autonomously is required.
• Ability to monitor, assess and record patients progress and adjust and plan accordingly.
• Ability to plan, implement and evaluate individual patient care plans.
• Knowledge of nursing and case management theory and practice.
• Knowledge of patient care charts and patient histories.
• Knowledge of clinical and social services documentation procedures and standards.
• Knowledge of community health services and social services support agencies and networks.
• Organizing and coordinating skills.
• Ability to communicate technical information to non-technical personnel.
• Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
• Ability and willingness to travel locally, regionally and nationwide up to 10% of the time.
• Spoken and written fluency in English.
• Bilingual preferred.

PAY RANGE:

$36.9 - $52.70 Hourly

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

Were ChenMed and were transforming healthcare for seniors and changing Americas healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. Were growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in peoples lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Onsite

Required

Preferred

Job Industries

• Other

**Please read the ENTIRE job posting before applying**

** This is an entry-level position, and no prior experience is required. Training will be provided.**

This role operates in a Day Habilitation (DAY HAB) Setting, defined as services that provide opportunities and support for community inclusion and build interest in and develop skills for active participation in recreation, volunteerism and integrated community employment. (Iowa Health & Human Services). Day Habilitation provides assistance with acquisition, retention, or improvement of socialization, community participation, and daily living skills.

Community Integration Professionals support the mission of the organization empowering people to reach individual achievement across the spectrum of life. If youre passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As an integral part of the overall supported employment team, you will collaborate with other Community Integration Professionals, Direct Support Professionals, Programmers, Supervisors, individuals-served, and their families to ensure the best possible care for those you serve. You will creatively strategize ways for an individual to find employment that suits their skills, abilities, and goals. Your innovative and impactful solutions and strategies will make the difference for those you serve.

What Winning Looks Like

While its not a competition, we do recognize that each person wants to win at life; and youre a central part of someone elses wins as well as your own! In this role, youll be responsible to:

• Collaborate with the individual to create meaningful daily activities within their community based on their skills, abilities, and goals. This includes:

o Identifying the members interests, preferences, skills, strengths and contributions.

o Planning and coordination of the members individualized daily and weekly day habilitation schedules.

o Participating in community activities related to hobbies, leisure, personal health, and wellness.

o Participating in community activities related to cultural, civic, and religious interests.

o Participating in adult learning opportunities and volunteer opportunities.

• Provide services to individuals based on their unique goals and behavioral care plan. This includes:

o Teaching individuals how to accomplish their goal (rather than completing a task for them).

o Using behavioral strategies that support individuals and address any behaviors that do not lead to their success.

o Motivate and encourage individuals to participate in their behavioral care plans and reach their goals.

o Participate in recreational, community, and social activities with those you serve, honoring the choices of the individual.

o Display and understanding of when it is appropriate to apply rights-restrictions, only as determined by the interdisciplinary team and when indicated in the individuals behavioral care plan.

• Provide complete, consistent, and accurate documentation of the individuals progress.
• Provide safe environments and instruction to individuals served regarding the practices that will help them reach their goals.
• Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible.

Know Were For You:

We know finding the right opportunity can be tricky thats why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, youll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, youll have access to:

• Competitive Wages: The base pay is $15/hour. With education and experience, you could start out making more than that.
• Scheduling: This position operates based off service needs; Monday through Friday 8:30am-4:30pm.
• Generous Paid Time Off (PTO): We all deserve a break now and then dont feel bad about taking time for you.
• 401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life.
• Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance weve got you covered.
• Pre-Paid Legal Services: Be prepared for the things you just cant be prepared for on your own.
• Discounted Costco or Sams Club Memberships: What can we say? We know a great deal when we see one.
• Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career.
• Employee Assistance Program: Were there for you through all lifes ups and downs.

Required

Preferred

Job Industries

• Social Services

• Up to a $1500 Sign On Bonus
• This is a 40 hour per week Community Outreach Case Worker position
• You will assist clients by linking them to community resources, such as housing and food assistance
• You will work out in the communities with clients daily (you do not work inside the agency location)
• Monday – Friday (Day Shift) – (NO On-Call, Nights, Weekends or Holidays required)
• Local travel is required and you must have your own personal reliable vehicle with valid insurance
• You must have a valid CLASS E or CLASS D driver's license required – (if you do not, you must obtain one within two weeks prior to your start date)
• You will be asked to transport clients in your own personal vehicle
• Any mileage you put on your vehicle while working in the community will be reimbursed back to you
• You will be asked to meet with clients face to face
• You will be asked to meet with clients in their homes
• You will be required to connect with all your clients in person on a regular basis
• Related work experience with individuals suffering from mental health challenges strongly preferred (NOT REQUIRED)
• You will be working with individuals that suffer from severe mental health issues
• This position will carry a caseload that may vary; in-depth training is provided
• Training will take place during your first 90 days and will sufficiently prepare you for this type of work (must be able to learn new things quickly and have a strong ability to use technology)

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.

Role Purpose

Responsible for providing community support services to maximize opportunities available to people living in the community who are trying to recover from the serious and persistent effects of mental illness.

Responsibilities

Minimum Requirements

Education

Experience

Licenses & Certifications

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer