Entry Level Remote Customer Service Jobs in Usa
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Imaging Field Service Engineer Trainee (Entry Level)
Location: Central Iowa or Eastern Iowa (Full-time, Permanent)
Salary: $60,000 plus full benefits
About the Company:
A growing national service organization supporting healthcare providers with diagnostic imaging equipment service and support. Known for investing in people, offering structured training, and providing long term career paths with opportunities across the US.
Role Overview:
This is an entry level, training focused opportunity designed for graduates and trade school candidates who want a clear route into a Field Service Engineer career. You will learn how to install, troubleshoot, and service diagnostic imaging systems while working alongside experienced engineers. Responsibilities include supporting X-ray, CT, MRI, and mammography equipment, completing preventative maintenance and basic repairs, documenting service activity, and building strong customer relationships. Local field travel is required within your assigned Iowa region.
Key Requirements:
• Graduate or trade school background in electrical, mechanical, biomedical, electronics, or a related discipline
• Interest in diagnostic imaging and a strong desire to develop into an Imaging FSE
• Ability to troubleshoot, learn quickly, and follow structured technical training
• Valid driver’s license and willingness to travel locally in Central or Eastern Iowa
Ideal Candidate:
• Motivated, dependable, and known for a strong work ethic
• Team player who communicates well and builds rapport easily
• Takes ownership, stays organized, and is eager to grow
Why Choose nGenium?
At nGenium, we empower medical imaging professionals to take the next step in their careers.
Here’s why we’re the go-to partner for imaging engineers:
• Specialist Focus: We place top-tier talent in the medical imaging field, offering roles tailored to your skills, experience, and aspirations.
• Personal Guidance: You’ll work directly with Sam ( ), your dedicated consultant, for expert advice and ongoing support throughout the hiring process.
• Trusted Network: Our relationships with industry-leading healthcare providers ensure we connect you with the most exciting and rewarding opportunities available.
Next Steps:
Apply now or contact Sam at nGenium for a confidential discussion.
Candidate experience matters to us. This is a real role and every application is reviewed by a human. We do not use AI to screen applications or conduct interviews.
Mitigation Technicians are some of the hardest working people at our company.
If you have a strong work ethic, keep your word even when it gets tough, and want to be recognized for producing quality work, this might be a great fit for you.
This is an entry level role, but it is not a dead end job. We invest heavily in training and development so you can grow in responsibility, skills, and character. You will have a clear path to advancement based on performance.
If you are looking for a committed team, management that shows up when you need them, and an opportunity to work hard in a company that is growing fast, keep reading.
What would I be doing?
As a Mitigation Technician, you will provide water, fire, and mold cleanup services to people who have experienced property damage and value an excellent service experience. You will be responsible for:
- Assessing, documenting, and communicating the plan to get a home back to a clean, safe, and dry environment
- Wearing personal protective equipment
- Removing clean or dirty water and damaged materials from the home
- Carrying and setting up drying and dehumidifying equipment
- Demolishing damaged areas of the home when needed
- Cleaning and preparing the home for repairs
- Supporting your team and serving clients with professionalism and care
- Other duties as assigned
What skills do I need to be successful?
- Strong work ethic and a high standard of excellence
- High level of integrity and trustworthiness, even when no one is watching
- Humble, teachable, and team oriented
- Physically able to lift equipment and perform demolition work
- Able to provide excellent customer service to clients in stressful situations
What you can expect
- 16-20/hour based on experience
- Time and a half overtime after 40 hours
- Take home truck
- Tools, phone, and iPad provided
- Merit based pay increases at annual reviews
- Promotions based on performance
- A growing company with strong leadership support
Benefits package includes:
- 401k retirement program
- Health, dental, and vision insurance
- Company provided life insurance and short and long term disability
- Paid time off, paid holidays, paid sick days, and paid paternity and maternity leave
- Company paid access to Dave Ramsey’s SmartDollar financial program
- Gym reimbursement
What does the company care about?
- We are passionate about growing and making an impact together, which is why we are committed to our core values.
- We value working hard, because of how it positively affects others.
- We value integrity, because doing the right thing regardless of who is watching is foundational to making a lasting impact.
- We value people, because we are committed to a culture of care and doing good to one another.
- We value development, because we believe our current team will be the ones who drive the future growth of the business.
Where did the company start, and where is it heading?
- We started with humble beginnings as a small carpet cleaning company in South Florida about 20 years ago.
- Since then, a few things have changed.
- We now have four growing locations in West Palm Beach, Orlando, Tampa, and Houston, and we have impacted thousands of clients through our A+ team.
We are proud of how far we have come, and we are excited about where we are heading. Our goal is to grow to 1,000 team members and impact over 600,000 clients in the next 10 years.
We would love for you to join us on this journey, so apply today.
Entrusted is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Overview
As a Sales Representative at PLS Logistics Services, you will act as an essential resource for your customers, helping ship their freight across the nation, 24/7/365. The inside sales role comes with the passionate support of our company and your co-workers around you.
Responsibilities
Your first week
- Learn about PLS Logistics Services and the logistics industry
- Hear from our top home-grown leaders on how to be successful
- Participate in our fully paid training and orientation
- Familiarize yourself with our business model and transportation management system
- Get on the phones and grow your network
Your first month
- Continue to develop a portfolio of clients by cold calling using our provided industry leads
- Understand how to negotiate pricing to close the deal
- Take charge of client service issues to the point of resolution
- Be open to coaching and learning while putting in the time and effort to be successful
- Update tracking system accurately throughout the day
Your first six months
- Be the trusted advisor to your customer, helping manage their logistics challenges
- Liaise with Logistics Coordinators to help shoulder your load and allow you to bring in more business
- Seek out promotional opportunities to move up the ranks
- Maintain a strong understanding of the industry, including rates, capacities, and carriers.
Your first year and after
- You tell us. Write your own ticket.
Pay And Benefits
At PLS Logistics Services, we take pride in attracting top talent. In addition to unlimited PTO and a $47,000 starting salary, our benefits include:
- $1,000 signing bonus.
- UNCAPPED commission, starting in the first week of training
- Full medical, dental, and vision coverage options
- Tuition reimbursement
- Extensive growth opportunities and a long track record of internal promotions to back it up
- 401k plan with employer match.
- Chairman’s Club opportunity – celebrate with the best of best as a reward for being a top sales representative
- Fun and welcoming work environment
- Extensive, world-class sales and logistics training
- Ongoing sales competitions with prizes
Qualifications
Our ideal candidate
- Bachelor’s degree in related field (preferred)
- 2 years cold calling experience required
- Self-motivated
- Strong communication and interpersonal skills
- Strong work ethic
- Persistence
- Adaptable and dynamic
- High energy
- Entrepreneurial spirit
Team Member behaviors include:
- Being friendly and helpful to customers and co-workers.
- Meeting customer needs and taking steps to solve food or service issues.
- Working well with teammates and accepting coaching from management team.
- Having a clean and tidy appearance and work habits.
- Communicating with customers, teammates and managers in a positive manner.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
What You'll Do
- Case Resolution
- Receive, research, analyze and resolve service-related issues and communicate findings to all parties involved.
- Effectively and concisely communicate verbally and/or via email with traveler(s), internal personnel, and vendors.
- Educate traveler/management/frontline agents when an error is identified and corrective action is required.
- Able to remain calm and professional when working with service escalations considering the needs of both CWTSatoTravel and the client.
- Able to use a data drive tracking and entry tool to log, update and document all interactions.
- Serves as the point of contact for customers to address customer and operational issues
- Personnel Management
- Schedules and plans work time to meet personal and department productivity goals
- Submits complete and accurate timesheets regularly
- Collaborates with the team to ensure smooth workflow and timely resolutions
- Other Duties
- May perform other duties as back up to other team personnel as assigned
- May be required to assist with department related projects and implementations (clean-up, startup, closeout, etc.)
What We're Looking For
- Education
- High school diploma or country equivalent
- Travel school certification or degree preferred
- Experience
- 3+ years of proven industry experience required (5+ preferred)
- Travel consultant experience required
- Military and government travel experience required
- Languages
- English fluent – written and spoken
- 2nd language a plus
- Knowledge, Skills and Abilities (KSAs)
- Detail-oriented to ensure high level of accuracy
- Basic MS Office
- Problem Solver; analytical skills; detail oriented
- Able to work independently and maintain excellent time management skills; Self starter
- SABRE Proficient
Location
United States
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
This role is for CWT Defense & Government within CWT, a member of the American Express Global Business Travel family of companies.
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Employer
City of Kirkland
Salary
$72,964.53 - $91,091.35 Annually
Location
Kirkland, WA
Job Type
Full-Time
Job Number
202100436
Location
Police - Corrections
Opening Date
12/01/2025
Closing Date
Continuous
FLSA
Non-Exempt
Bargaining Unit
PDNONCOMM
Job Summary
Why Work for Kirkland?
Ranked as one of the most livable cities in America, Kirkland is an attractive and inviting place to live, work, and visit. We have big city vision while maintaining a small-town, community feel. If you are a candidate with the desire to join an organization looking to innovate into the future, the City of Kirkland is the place for you!
If you ask our employees why they love where they work, they'll tell you about the great people, work environment, supportive management and City Council, and fearless innovation.
We also invest in you!
Competitive Wages: We strive to maintain competitive compensation packages and work to provide wages that meet the knowledge, skills, and abilities of our employees.
Awesome Benefits: The City offers benefits that are unmatched by most other employers. Please click on the benefits tab above to view more details.
Childcare Programs: To help address the challenge of reliable childcare, the City of Kirkland has agreements with two local childcare providers that offer discounted rates for our employees at 10 locations within 20 miles of Kirkland. Learn more!
Training and Career Development: The City of Kirkland believes in developing its employees. You will have access to training opportunities designed for career development and advancement based on your position, skills, and interests.
Job Summary
Based on Department established priorities, provides support services in the areas of prisoner transport, prisoner care and custody, alternative sentencing methods, the taking of crime reports, calls for assistance of a non-criminal nature, records data entry and other activities within the Department.
Principal Accountabilities:
- Receives into custody persons arrested by officers, completes arrest reports, fingerprints and photographs the subject, and maintains custody in the Kirkland Police Department jail. Facilitates alternative sentencing programs.
- Transports arrested subjects to and from court or to other detention facilities.
- Coordination of court appearances and schedules.
Essential Duties:
- Booking of prisoners, includes input data, fingerprinting, photographing, searching, inventory and storing of personal effects.
- Interviews all in-custody subjects and screens for medical, psychological, and behavioral issues resulting in incarceration in another facility.
- Attends to personal bedding, hygiene needs, and medical needs of inmates as necessary.
- Arranges court appearances and schedules.
- Provides transports (e.g. court, detention center, dentist visits, doctor appointments, and emergency room).
- Orders and prepares meals for prisoners and other items needed by prisoners.
- Work Release. This includes subject interview, evaluation, receipt processing (if applicable), monitoring of payments, booking procedure, work schedule set-up, equipment application, and compliance monitoring.
- Responsible for Electronic Home Detention (EHD). This includes subject interview, evaluation, receipt processing (if applicable), monitoring of payments, booking procedure, work schedule set-up, equipment application, and compliance monitoring.
- Day Detention. This includes initial processing and monitoring of compliance throughout the days of court-ordered detention.
- Serves warrants to individuals already arrested and jailed by other jurisdictions and provide transport to Kirkland.
- Takes information regarding citizen complaints and completes appropriate incident and follow-up reports. Process and complete police reports, as required, in person or telephonically.
- Maintains all booking photos.
Additional Responsibilities:
- Keeps the booking and cell area clean and supplied with necessary forms, inmate supplies, and equipment within the jail area.
- Conducts regular maintenance inspections of Corrections vehicles and ensures that necessary equipment is in each vehicle. Completes a written record of all inspections.
- Provides traffic control, upon request, to assist the Patrol and Traffic Divisions when authorized by the Lieutenant, in support of special events.
- Provides backup support to ASA in entering, quashing, recalling, cancelling and second party verification of warrants.
Knowledge, Skills and Abilities
- Knowledge of the Department mission and roles of officers and support personnel.
- Working knowledge of the criminal justice system and associated terminology.
- Knowledge of Department policies and procedures, relevant laws, and limits of own authority.
- Ability to communicate effectively in all situations, both verbally and in writing.
- Ability to deal effectively with hostile or aggressive persons and apply physical restraint techniques on persons in custody.
- Ability to obtain accurate, complete, descriptive information by telephone, and translate information taken into required form and format.
- Ability to relate to citizen's needs in a positive professional manner.
- Skill in noticing important details.
- Skill in operating a computer with associated hardware and software and maintain appropriate keyboard proficiency.
Qualifications
Minimum Qualifications
- Minimum age is 21 years.
- Must possess a high school diploma or equivalent. Related criminal justice experience and/or education preferred.
- Must possess a valid Washington State Driver's License with an adequate driving record.
- Must not possess physical or visual impairments which would prevent the employee from maintaining physical custody of others, which may include application of physical restraint techniques. Must possess sufficient health and physical capacity to participate in defensive tactics training and other required physical activity.
- Must be able to obtain a police security clearance including polygraph, psychological, and background prior to hire. Must be able to successfully complete the State Certified Corrections Academy and the department Field Training Program.
Other
Working Conditions
Work is performed in jail, court, community, and police department settings as well as driving motor vehicles. The employee is not armed unless working outside of the facility (conducting transports or Kirkland Municipal Court duties) and holds a limited commission to serve warrants. A Corrections Officer is required to wear a uniform in the performance of all duties.
Recruitment ProcessAn application with the City of Kirkland is not required at this time. Please visit Public Safety Testing to complete the required testing and choose to share your test scores with City of Kirkland. Test scores are viewed on a regular basis and you will receive an invitation from the Kirkland Police Department if you are moving forward.
For questions regarding the background check, please e-mail Lt. Lapaki Zablan ().
The City of Kirkland is a welcoming community where every person can thrive and grow. We value diversity, inclusion, belonging, and work together to support our community. We do this by solving problems, focusing on the customer, and respecting all people who come into the City whether to visit, live, or work. As an Equal Opportunity Employer, we are committed to creating a workforce that does not discriminate on the basis of race, sex, age, color, sexual orientation, religion, national origin, marital status, genetic information, veteran status, disability, or any other basis prohibited by federal, state or local law. We encourage qualified applicants of all backgrounds and identities to apply to our job postings. Persons with a disability who need reasonable accommodations in the application or testing process, or those needing this announcement in an alternative format, may call or Telecommunications Device for the Deaf 711.
Serving each guest courteously, quickly and efficiently with a sincere, positive, pleasant and enthusiastic attitude
Filling orders
Operating a cash register
Using the correct tools & procedures to prepare, build and present perfect food
Serving food that meets our quality standards
Maintain a clean, neat and well-stocked area so you are ready to serve guests
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
- Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
- Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want.
- Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
- Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
- Quick and easy start:Sign up in minutes and get on the road fast.**
- Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
- 18+ years old*** (21+ to deliver alcohol)
- Any car, scooter, or bicycle (in select cities)
- Driver's license number
- Social security number (only in the US)
- Consistent access to a smartphone
How to Sign Up
- Click “Sign UpApply Now” and complete the sign up process
- Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
The program consists of training in technical and professional skills, followed by an internship with a top company. Your internship will be at BNY Mellon in Pittsburgh.
Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
- You may be required to answer additional screening questions when applying
What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
In-depth classes include:
- Application Development
- Customer Success
- Financial Operations
Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
PandoLogic. Category:General, Location:Mc Kees Rocks, PA-15136
May 26, 2026 Start!
At Optomi, passion, drive, innovation, and strong core values are at the heart of our organization. Are you looking for a challenging but rewarding career with a company who puts their employees first? How about a promote within culture and working for a Top Company Culture award winner, according to Entrepreneur? Optomi, part of the Optomi Professional Services family of brands, has launched a new program called the Acadomi, which allows recent college graduates to jump-start their careers in the IT staffing industry.
Through the Acadomi, starting May 26th, 2026, we are growing our organization and providing hands-on training, mentorships and growth opportunities within our company. Recent Graduate candidates will work full-time with seasoned recruiters and account executives to gain a foundation for the IT industry – from best recruiting practices to account management. After completing the program, you will hit the market in either our Atlanta, Charlotte, DC, Detroit or Dallas office. Think you might be a fit? Apply today and let’s find out together!
Responsibilities:
- Participate in an informative 2-month training program (MAY 26TH, 2026 START DATE) with experienced Recruiters and Account Executives to boost your career in IT recruiting
- Work closely with a Team Lead to perfect your skills in sourcing, interviewing, and submitting candidates
- Gain experience cold calling, interacting and prospecting new business
- Gain a foundation for Optomi’s recruiting and sales process to eventually move into an Account Executive role
What does an Account Executive do for Optomi?
- Connect with clients/companies in the market to learn about their business needs and problems through phone calls, in-person meetings, coffees, lunches, etc.
- Develop strong partnerships with key clients/companies by informing them who Optomi is and what how we can be the ideal partner for their business needs
- Be the point-of-contact for all hiring needs between the client and recruiting team (interview feedback, updates, coordination, etc.)
- Maintain and constantly develop your own book of business through excellent written and verbal communication with clients
Basic Requirements:
• Bachelor’s degree
Desired Skills and Experience:
- 0-1 years of professional experience – Training provided!
- Drive and determination to succeed
- Ability to thrive in a fast-paced and innovative environment
- Excellent written and verbal communication skills
- The ability to develop strong and genuine relationships with our customers and consultants
Perks/Benefits:
- A competitive base salary
- MacBook Pro or MacBook Air computers!
- The ability to be part of a fundamental change in the staffing industry
- Core values to include community involvement for both charitable and professional involvement
- Monthly phone allowance
- “Promote-from-within” philosophy
- Annual performance trip to a tropical destination for you and a plus one with all expenses paid!
- Give back opportunities including community involvement for both charitable and professional involvement
- Industry-leading, innovative technology used for candidate submissions
- Earned performance incentives
The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the “Best Value” supplier in the industry.
The Customer Support / Quality Lead is responsible for providing customer service support, including quotations, delivery information and technical information. Coincidently ensures consistent, compliant, and accurate execution of quality processes by guiding frontline quality activities, resolving issues, and supporting continuous improvement across operations.
Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description – other tasks may be assigned and expected to be performed.
Customer Service Functions
- Handles customer requests including quotes, orders, follow-up and delivery information.
- Provides customer service support, including providing technical information and explanations to customers.
- Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs.
- Meets established order entry goals.
- Supports members of the outside sales team in daily activities.
- Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments.
- Works well in a team environment to solve customer issues.
- Communicates issues and problems with management in a timely manner.
- Maintains superb attention to details.
- Maintains detailed documentation to support decision and ensure continuity of service.
Quality Assurance Functions
- Ensures the performance of quality assurance functions are conducted in the most efficient manner.
- Looks for opportunities to eliminate non-value-added operations and improve processes.
- Assists with the development of plans and strategies to enhance production.
- Lead efforts toward achieving and maintaining ISO 9001 certification.
- Creates, revises, and controls, Quality manual, SOPs, Work Instructions, Forms, and quality procedures.
- Identifies gaps. Ensures root cause analysis and corrective actions are implemented.
- Collecting and reporting of KPIs for quality management.
- Coordinates resources required to address quality concerns.
- Ensures documentation meets internal and external requirements (e.g., ISO clauses, regulatory expectations).
- Prepares for and supports customer/certification/regulatory audits; coordinates responses and follow ups.
- Preserves and maintains training records; ensures staff are trained on relevant procedures, changes and expectations.
- Manages controlled records (inspection logs, audit reports, risk files) to ensure traceability and retention.
- Conducts internal audits.
- Serves as a cross-functional advisor.
- Other tasks/functions as assigned.
Requirements:
- Associate’s degree or equivalent.
- 2-3 years of Customer Service experience, preferably in a manufacturing environment.
- Knowledge of ISO 9001 requirements preferred.
- Acts positively upon constructive criticism and coaching.
- Work independently and in a group across all levels of the organization.
- Ability to multi-task and prioritize work based on deadlines.
- Handles confidential information discreetly.
- Highly detail oriented.
- Communicates clearly and comfortably with all employees.
- Conducts self professionally & ethically.
- Remains calm under pressure.
- Places a high emphasis on excellent customer service.
- Fosters and supports a teamwork environment.
- Knowledge of order entry/enterprise systems, preferably QAD and Goldmine.
- Strong computer skills with demonstrated knowledge of Microsoft Office programs: Word, Excel, and Outlook
Learn more about U.S. Tsubaki at:
U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance.
The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors.
Applicants must be authorized to work for any employer in the United States. Tsubaki does not sponsor or take over sponsorship of employment visas.
Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability
PM21
Compensation details: 6 Yearly Salary
PIa783c34f07e7-3631
We are looking for energetic and outgoing personalities with a proven track record of customer service to deliver quality and professional service to our service customers when they bring their vehicles in for their scheduled maintenance and repairs.
The ideal candidate will possess strong communication and time management skills and the ability to build rapport with customers as they assist customers through the service process.
The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history.
Our franchise car dealerships represent world-class manufacturers including: Toyota, Subaru, Nissan, Kia, GMC, Buick, Chevrolet, Cadillac, Hyundai, Genesis, Acura, and Honda.
We are in the best markets in the southeast.
Founded in 1955, our roots run deep through philanthropy and community development.
We strive to be a progressive, world-class retailer and service provider.
Every associate at Anderson Automotive Group is critical to our success What we have to offer: • A culture of caring, belonging, and respect for everyone • Managers that people want to work with • Career growth and advancement • Leadership development, innovative training and learning systems • Competitive compensation plans • 401k retirement plans with company match • Comprehensive health benefits packages, including telehealth and behavioral health services • Paid employee referral, recognition, and bonus programs • Paid time off, bereavement, and vacation benefits • Industry leading maternity and paternity leave • Employee discounts on parts, service, vehicle purchases, and local entertainment What we are looking for: • Individuals with friendly and outgoing personalities • Ability to build rapport and follow up with guests throughout the service process • Possess strong communication and organizational skills • Assist customers in maintaining vehicles according to manufacturer standards • Perform high-quality, professional, and knowledgeable presentation of needed repairs and maintenance • Strong focus on providing the highest level of customer service to our guests • Learn to overcome objections, close sales, and perform all steps of the sales process in accordance with company standards • Individuals with prior sales, customer service, or hospitality experience • Valid driver’s license with acceptable motor vehicle record is required • Highschool diploma or equivalent Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and trainings to get you where you want to be Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive.
From keyless entry vehicles to electric cars, there is always something new happening in the industry.
You can be a part of these exciting changes.
Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.
Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive.
From keyless entry vehicles to electric cars, there is always something new happening in the industry.
You can be a part of these exciting changes.
SUMMARY
Mills Auto Group is hiring for a Service Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment and temperature-controlled shop. If you are an outgoing individual with a passion for delivering a unique and positive customer experience, we want to talk to you!
WE OFFER:
- Health, Dental, Medical
- 401K
- Paid Time Off
RESPONSIBILITIES:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
REQUIREMENTS:
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
- Above average energy level
- A desire for a long term career with a growing organization
- Personal and professional integrity
About the Dealership
Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 13 years, we are proud to have grown from 1 store to 30. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often.
In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well – whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.
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Description
At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a "Best of the Best" in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future.
Customer Account Specialist
LOCATION: Rochester, NY
SCHEDULE: Monday - Friday 8am-5pm
SUMMARY: To professionally and effectively communicate with customers and respond to customer requests for order placement, delivery of finished goods, quotations and all other inquires or requested information. To service both the external and internal customer by accurately and efficiently processing information by means of systems and procedures.
REPORTS TO: Customer Service Manager
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Participate in training, embrace concepts of and actively practice the SPOT Safety Program fundamentals to aid American Packaging Corporation's efforts to achieve a zero-accident rate.
- Verify purchase order information with customers.
- Request customer numbers and specification sheets from the appropriate departments as needed.
- Data entry of information into the AS400/Radius order entry programs (create item numbers, etc.)
- Identify and collect all information required for creating orders.
- Authorize and provide information for invoicing all graphics related preparation, plate, and cylinder costs.
- Follow Up with scheduling until acknowledged have ready date is acquired.
- Distribute order to appropriate departments and send out order acknowledgment to customer.
- Processing all changes to orders when required.
- Create shipping releases in AS400/Radius program, make any needed changes, and track open shipments.
- Track open releases, verify finished goods availability, and notify customer of any quantity deviation.
- Generate account specific reports including but not limited to inventory of finished goods, raw materials, order status as needed.
- If applicable, maintain Vendor Managed Inventory programs through weekly reporting to customer. Some programs also require that the customer account specialist place the orders for the customers under specific guidelines set by them.
- Investigate all customer related inquires. Expedite information to customer, sales representative, and/or manufacturing including, but not limited to the processing of price quotations, samples, brochures, or any other pertinent information necessary in obtaining or maintaining new business.
- Monitor aged inventory and communicate procedures to customers, and APC Sales team to ensure timely pre-billing and/or shipping of aged inventory.
- Professionally and effectively respond to any and all customer complaints through following procedures:
- I. Retrieve required and appropriate information from customer or sales.
- II. Complete and distribute complaint form to appropriate departments, provide photos to APC's Quality department, and request samples from the customer.
- III. Follow up until appropriate disposition of complaint is provided.
- IV. Provide corrective action to customer, ensuring satisfactory resolution.
- Investigate and provide the necessary information to both external and internal customers as may be requested or deemed necessary, which may not be specifically outlined above.
- Attend and participate in all scheduled meetings (Continuous Quality Improvement, safety, special projects, departmental, etc.).
- Comply with all company policies and procedures.
- Business travel (infrequent) may be required.
- Other duties as assigned.
Roto/FPL Specific duties:
- Provide graphics department with order information for artwork processing - entering design validation requirements - some customers may have more complexity/requirements due to how frequently they change and the volume
- Generate final order from AS400/Radius with all required information for sign off by appropriate departments.
- Complete and supply all necessary components included in Final Order Job Jacket(s).
Requirements
QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Advance degree from accredited college or university, three years related experience and/or training. Will consider an equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure using whole numbers,
common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw
and interpret bar graphs. Ability to calculate figures and amounts such as discounts,
interest, proportions, and percentages.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in
situations where only limited standardization exists. Ability to interpret a variety of
instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, and use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, stand, walk, stoop, kneel, crouch or crawl and climb or balance. The employee is regularly required to hear. The employee must occasionally lift and/or move up to 30 pounds. Any lifting over 30 pounds would require assistance. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.
If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at:
Salary Description
$45,000 - $60,000
About the Role
The Customer Support Analyst will provide excellent customer service to Ariat retailers, sales representatives, internal and external customers. You will support and communicate with sales representatives, retailers and internal customers by completing various tasks such as supporting retail accounts, order entry and order book management, maintenance, tracking and having a depth knowledge of product and order statuses. Candidates will be responsible for running daily reports and analyzing the data to ensure order book is up-to-date and product is strategically shipped to retailers. You will support coworkers on an as needed basis and meet all company and department initiatives.
You’ll Make a Difference By
- Providing courteous and professional service to internal and external customers
- Serving as the primary contact for dealers and sales reps in assigned territory(s), including building relationships and managing any issues that may arise
- Ensuring orders are entered accurately and confirmed in a timely manner for assigned accounts
- Responding promptly to a high volume of calls, voicemails and emails daily
- Verifying daily price and auditing of EDI and open orders
- Quickly resolving order discrepancies
- Acting as a liaison between customers, field sales and other departments as required to meet account goals and directives
- Collaborating with Allocation Specialist and Distribution team to ensure orders are filled and shipped in a timely manner
- Resolving a diverse range of issues including general questions and problems involving pricing, product usage and care, product availability, inventory, transportation, order book management and product delivery
- Providing 800# and B2B support including inbound calls/emails regarding orders, order changes, return authorizations and warranty coverage
- Providing support in a specific area of focus, i.e. Key accounts, EDI, new hire training, front desk coverage or any other operational support function when needed
- Assisting with other responsibilities based on business needs
About You
- Intermediate to Advanced level computer skills with MS Office Word & Excel (pivots; vlookup; formulas)
- Strong analytical skills required to determine possible issues, interpret data and identify solutions
- Experience with order processing and management, product allocation in an EDI system
- Knowledge of SAP or similar order entry systems
- Understanding and appreciation of order to cash cycle
- Experience with EDI customers preferred
- Ability to prioritize work, handle multiple tasks and work independently of supervision
- Detail orientated with outstanding follow-through
- Able to solve customer problems, make decisions and take calculated risks in order to meet partner expectations in a manner consistent with company goals and policies. Raise issues to supervisor that may affect cross functional departments
- 2-3 years customer service in a high-volume environment and preferably in a footwear, apparel, outdoor equipment or manufacturing environment
- Exceptional written, oral and face-to-face communication skills
- Enthusiastic, friendly and outgoing with the ability to develop strong working relationships with internal and external customers
- Fast acting and capable of adapting quickly to change
- Desire and ability to contribute to and enhance Ariat’s unique culture, philosophy and core values
- Team oriented and holds confidences
- Rely on experience and judgment to plan and accomplish goals with ability to perform a variety of tasks
About Ariat
Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.
The hourly range for this position is $28.85–$31.25 per hour.
The salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.
Ariat’s holistic benefits package for full-time team members includes (but is not limited to):
- Medical, dental, vision, and life insurance options
- Expanded wellness and mental health benefits
- Paid time off (PTO), paid holidays, and paid volunteer days
- 401(k) with company match
- Bonus incentive plans
- Team member discount on Ariat merchandise
Note: Availability of benefits may be subject to location & employment type and may have certain eligibility requirements. Ariat reserves the right to alter these benefits in whole or in part at any time without advance notice.
Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email
Please see our Employment Candidate Privacy Policy at to learn more about how we collect, use, retain and disclose Personal Information.
Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.
JOB DESCRIPTION
Position Title: Service Account Coordinator
Department: Service, Account Management
Reports To: Sr. Account Manager
Works With: Account Managers, Operations, Dispatch, Billing, Warehouse, Safety, Field Technicians, Vendors
Primary Location: Thornton Office
Typical Schedule: Monday to Friday, 7:00 AM to 4:00 PM
Travel: No routine travel required. Occasional jobsite exposure or customer walk-throughs may be needed for learning, coordination, or account support.
Direct Reports: None
About Murphy Company
Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets. We pride ourselves on our core values of employee well-being, enduring relationships, and integrity and professionalism. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients’ visions.
Position Summary
The Service Account Coordinator supports the Account Management team by coordinating customer communication, proposal preparation, and internal follow-through to keep service work organized and moving. This role helps ensure customers receive timely updates, documentation is accurate and complete, and day-to-day account activity is tracked through to completion. The position is primarily office-based in the Thornton office and works closely with internal teams, including dispatch, operations, billing, and field technicians. This is an entry-level position with strong mentor support and long-term growth opportunity for high performers as skills are mastered.
Duties and Essential Job Functions
Customer Experience and Account Coordination
- Coordinate day-to-day account activities to keep customers informed and service work progressing.
- Respond promptly and professionally to customer inquiries via phone, email, and customer portals.
- Provide clear updates, confirm next steps, and close the loop on open items.
- Serve as a communication link between customers, Account Managers, dispatch, technicians, vendors, and internal support teams.
- Track commitments, action items, and due dates to ensure follow-through and timely completion.
Proposal and Sales Support
- Assemble customer-ready proposals (service, repair, maintenance) using templates and information provided by the team.
- Review proposal packages for completeness, accuracy, and professional formatting prior to release.
- Track open proposals and support timely follow-up with customers and internal teams.
- Maintain accurate proposal and opportunity status information in CRM tools and related tracking systems.
Service Workflow and Administrative Support
- Assist with managing work orders, purchase orders, quotes, and invoicing support tasks, including tracking status and supporting documentation.
- Coordinate internal next steps with dispatch, technicians, vendors, and billing to keep work moving and expectations aligned.
- Maintain organized customer files, records, and documentation to support consistent execution and customer service.
- Identify and communicate process improvement opportunities that increase consistency, responsiveness, and efficiency.
Learning and Development
- Participate in onboarding and ongoing coaching with Account Managers and service leadership.
- Attend customer meetings and occasional site walk-throughs (as needed) to build familiarity with equipment, scope, and customer expectations.
- Build progressive capability in proposal workflow, customer communication, and coordination discipline.
Basic Qualifications (Required)
- High school diploma or GED.
- Entry-level to 2 years of experience in customer service, coordination, administrative support, or related roles (internships and relevant experience considered).
- Proficiency in Microsoft Office (Outlook, Word, Excel) and comfort learning new tools and systems.
- Strong written and verbal communication skills, attention to detail, and follow-through.
- Ability to prioritize work, stay organized, and perform in a fast-paced, high-volume environment.
Preferred Qualifications
- Exposure to commercial HVAC, plumbing, construction, facilities, or mechanical services (not required).
- Familiarity with CRM platforms and workflow tools (Smartsheet experience is a plus).
Skills, Knowledge, Abilities, and Characteristics
- Strong organization and multitasking skills with consistent follow-through.
- Customer-first mindset and professional communication habits.
- Ability to build relationships across customers, field teams, and internal departments.
- Practical problem-solving and a continuous improvement mindset.
- Dependable, team-oriented, and adaptable when priorities shift.
- High standards for accuracy, quality, and responsiveness.
Working Conditions and Physical Requirements
- Primarily office-based role at the Thornton office.
- Occasional jobsite exposure or customer walk-throughs may be required to support learning and coordination.
- Typical office demands include sitting, standing, computer work, and phone use.
- When on a jobsite, the ability to navigate mechanical rooms and active work areas while following safety protocols.
- Occasional light lifting of office materials (files, binders, small packages).
Performance Expectations (Examples)
- Maintain timely, professional customer communication and reliably close the loop on open items.
- Keep proposal and coordination workflows organized, accurate, and on schedule.
- Maintain clean CRM documentation and status visibility for assigned activities.
- Demonstrate consistent improvement in coordination ownership, responsiveness, and accountability.
Career Path and Development
This role provides foundational experience in account coordination, customer communication, and proposal workflow within the mechanical service business. With demonstrated performance and business need, responsibilities may expand over time.
Compensation and Benefits (HR to Complete for Posting)
Pay Range: $60,000 to $75,000
Incentive/Bonus: (if applicable)
Benefits Summary: (medical, dental, vision, 401(k), PTO, paid holidays, profit sharing, wellness program)
About the Company
If you’re passionate about future-focused innovation and joining a team where your ideas are valued and your skills are honed, we invite you to join Ultrafabrics as we reshape the world of high-tech performance fabrics. At Ultrafabrics, we combine high-performance, comfort, and sustainability to support the visions of leading designers and manufacturers in over 10 global industries.
About the Role
We are seeking a Customer Success Representative who brings strong textile industry knowledge, exceptional communication skills, and a leadership mindset. This role requires someone who collaborates easily with a team while also working independently with confidence and accountability. As a key link between Ultrafabrics and our customers, you will represent our premier brand through professionalism, accuracy, and service excellence. Customers rely on us to make their jobs easier by providing clear, reliable information, supporting accurate and timely order management, including the handling of international orders and shipping, and delivering thoughtful, white-glove support. This is not a sales position and does not include sales quotas—you are our best sales tool, representing Ultrafabrics through expertise, responsiveness, and strong customer relationships.
Responsibilities
- Provide high-level customer support for assigned accounts, delivering consistent and professional white-glove experience
- Process customer orders accurately and efficiently, including order entry, delivery updates, and follow-through
- Provide shipment tracking and proactively address service-related issues in a timely and solutions-oriented manner
- Communicate effectively with customers, sales representatives, and internal teams via phone and email
- Monitor email inquiries throughout the day to ensure prompt, accurate responses
- Manage inbound and outbound phone communications related to order status, stock availability, and issue resolution
- Work closely with shipping and purchasing teams to support smooth execution and on-time delivery
- Resolve customer complaints, discrepancies, or errors with professionalism, empathy, and attention to detail
- Participate in team meetings and support a collaborative, accountable team environment
- Lead by example by sharing knowledge, supporting teammates, and upholding service standards
Qualifications
- Experience in the textile or materials industry
- Strong understanding of customer service operations, order management, and logistics workflows
- Demonstrated ability to work independently while contributing effectively within a team
- Experience mentoring, training, or supporting team members is preferred
- Excellent verbal and written communication skills
- Strong organizational skills with the ability to prioritize in a fast-paced environment
- Detail-oriented with proven problem-solving capabilities to meet customer satisfaction
- Commitment to accuracy, accountability, and continuous improvement
- Ability to anticipate customer needs and follow through
- Strong interpersonal and relationship-building skills
As a Food Service Team Member you will assist with front line food preparation procedures. This position also wipes tables, maintains a clean dining room and parking lot.
Personal Requirements, Skills, and Abilities:
1. Some high school courses preferred.
2. Must be clean, neat and well groomed.
3. Must have good interpersonal communication skills to work with customers and other employees.
4. Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
5. Must be honest.
6. Must be able to follow verbal and written instructions and read recipes.
7. Must have basic knowledge of fast food operation and field knowledge of cash register and front line preparation procedures.
8. Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
9. Must be able to work as team member and to perform job duties with a minimum of disruption to customers or fellow employees.
10. Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
11. Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
12. Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
13. Must be able to count money and give change correctly.
General Responsibilities:
1. Ensure customer satisfaction by providing quick, efficient service and quality products.
2. Provide excellence in quality, service and cleanliness.
3. Provide consistent product portions.
4. Maintain knowledge and operation of all equipment.
5. Follows and abides by all safety rules, policies, and procedures.
Job Training:
Normally an entry level position, requiring one to three months experience to gain job knowledge. Job performed under close supervision. Customer contact of average duration with close supervision.
Decision Making Responsibilities:
Must be able to set priorities and react quickly to the needs of the customers, the dining room, and the work area. Follows established policies and procedures.
Working Conditions:
Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.
Consequence Of Errors:
Injured employees, dissatisfied customers, loss of revenue, damaged equipment.
Key Activities:
1. Quickly prepares customers' orders according to specifications and with the highest possible quality.
2. Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
3. Operates cash register.
4. Assists with front line preparation procedures.
5. Operates kitchen equipment as needed.
Overview:
Join Enterprise Benefits Solutions, where we streamline workflows and deliver exceptional customer service that consistently meets and exceeds expectations.
We're seeking a positive, enthusiastic professional who thrives in a fast-paced, high-volume environment. In this role, you'll develop in-depth knowledge of the Employer Market and our product offerings. The ideal candidate is a quick learner who adapts easily to new systems and procedures, applies knowledge effectively during problem resolution, and knows when to ask for assistance. Service-oriented phone skills are essential.
Summary:
Enter required data with a high degree of accuracy across a variety of form types and electronic files, including applications, evidence of insurability, status changes, salary changes, coverage corrections/changes, ownership changes, and withdrawal requests. Cross-train with team members and learn skills from other teams to provide backup support during peak volumes and enhance overall capabilities.
Use sound judgment and critical thinking skills to research and resolve problems that inhibit processing, including program setup errors on customized plans.
Follow up to obtain missing information needed for processing by producing customer-focused correspondence and emails (sometimes utilizing templates) or placing phone calls to customers and clients.
Research and respond to team Inbox emails in a timely manner. Fulfill and process customer and client requests and spreadsheets as assigned. Prioritize work according to bill dates as needed.
Support Salesforce and complete service requests assigned by the Enterprise Call Center (ECC) in a timely manner, including participation in the ECC IM Chat rotation.
Adhere to department quality and security standards for all tasks and complete work within service level obligations.
Qualifications:
Strong data entry skills which include speed and accuracy.
Ability to perform within established department goals including quality assurance (QA).
Good problem-solving skills and attention to detail.
Ability to apply good judgement to situations including time management.
Strong customer focus on both internal and external customers.
PC skills. (Microsoft Office basics) Adaptability to learn how to process on multiple internal systems.
Good prioritization skills and adaptable to change.
Ability to work effectively both individually and in a team environment.
Solid work ethic combined with professionalism and a positive 'can-do' attitude.
Good communication skills both verbally and written.
Willingness to suggest new ideas, processes and procedures.
Demonstrate a willingness to help others and be cross trained in multiple tasks and other departments.
Flexibility to work overtime during peak volumes.
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 1 - 2 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$18.80 - $32.69Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Build a Career That Matters with One of the World's Most Respected Employers!
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THE OPPORTUNITY
Michelin has an immediate opening for a Quality Process Engineer who will be responsible for leading and handling optimization of their designated manufacturing process within our facility. Michelin's purpose is to support everyone's right to move freely to find their better way forward. Our consistent high quality contributes to vehicle safety, cost of ownership, tire performance, and a reduction in Greenhouse Emissions. Entry level training is provided by Michelin and will include formal classes and on-the-job mentoring under an experienced area expert. If respect for people, teamwork and trust are some values you live by you should consider joining us, the Worldwide leader in Tires!
This opportunity is in Woodburn, Indiana in our BF Goodrich tire plant. Woodburn is a small town located about 30 mins east of Fort Wayne, IN. Fort Wayne is the cultural and economic center of northeastern Indiana and the second largest city in Indiana. Established in 1961, our plant makes passenger and light truck tires.
WHAT WILL YOU DO
- *Ensure product and process quality by monitoring performance/testing, conducting diagnostic tests, setting standards, and confirming consistency with the standards.
- Apply hands on technical troubleshooting skills to existing processes with quality problems.
- Lead the application of root cause analysis in problem solving/deviation from standards.
- *Follow up on process capability take part in ensuring permanent improvements are made.
- Mentor production operators and other team members to improve application of manufacturing standards and reaction in the event of deviation.
WHAT WILL YOU BRING
- Experience in industrial, manufacturing, maintenance, engineering, project, or related technical experience is a plus. For Entry Level, this can include internship, Co-op, apprentices, military service, or similar programs.
- Ability to interact in a professional manner with suppliers, customers, and colleagues.
- Proven attention to detail and data accuracy in previous work.
- Success in working with other people or team to meet a common objective.
- *Effective problem-solving skills to analyze, find the root cause, and implement solutions to eliminate/reduce the risk of the problem happening again.
- B.S. Degree in Mechanical, Chemical, Material Science Engineering or other technical degree is required.
- Proficient in the use of Microsoft Office Suite (Word, Excel, PowerPoint) and ability to learn other software systems.
#LI-EO2
Ready to Shape the Future of Innovation?
Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.
The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.
Why Michelin?
Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.
Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.
Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.
Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.
Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .
This position is not available for immigration sponsorship.
We build the future with people like you. Begin your career with Michelin today!