Enterprise Hiring Process Jobs in Usa

11,991 positions found — Page 3

Enterprise Growth Strategist (Customer Success)
🏢 Clay
Salary not disclosed
New york city, NY 2 days ago
Enterprise Growth Strategist @ Clay

As one of Clay's Enterprise Growth Strategists, you'll partner with some of the fastest-growing SaaS companies in the world (think Intercom, Verkada, Anthropic) to define, scale, and continuously expand their Clay strategy.

You'll work directly with senior GTM leaders to:

  • Map their growth priorities
  • Translate those into actionable Clay use cases
  • Expand Clay into new teams and workflows
  • Shape the roadmap of both their GTM engine and Clay itself

You are not just supporting customers, you're a strategic business partner, trusted advisor, and internal product voice.

What You'll Do
  • Onboard with velocity & vision: Guide customers to their first \"aha\" moment in Clay, ensuring fast time-to-value while positioning Clay as a long-term strategic lever.
  • Be a growth partner: Act as an extension of our customers' GTM teams by co-creating new plays, uncovering fresh use cases, and helping them stay ahead of their competitors.
  • Drive ongoing adoption & expansion: Continuously identify opportunities for Clay across sales, revops, marketing, and CX, expanding Clay's footprint within the org.
  • Shape renewal outcomes: By driving outsized value, ensure every customer sees Clay as indispensable, leading to strong renewals and multi-team expansions.
  • Influence our roadmap: Synthesize patterns from enterprise accounts and collaborate with Product, Engineering, and Design to bring customer-driven innovation to Clay.
  • Build new programs from scratch: Design scalable frameworks, playbooks, and initiatives for future Enterprise customers.
What You'll Bring

This role is for someone who wants to sit at the intersection of customer strategy, product vision, and GTM innovation and help some of the fastest-growing companies in the world find their edge with Clay.

  • Strategic, product-minded thinking: You don't just solve today's problem: you see around corners, help customers envision what's next, and connect their roadmap to ours.
  • Deep GTM fluency: You've lived in B2B SaaS and can speak the language of revops, sales, and marketing leaders. Bonus if you've held an in-house GTM operator role.
  • Customer obsession with business savvy: You've worked directly with customers (not just managed accounts) and you know how to build trust, challenge thinking, and deliver impact.
  • Builder DNA: You thrive in ambiguity, love creating structure where none exists, and get energy from designing processes and teams from 0 ? 1.
  • Passion for Clay: You believe in our mission and are excited to evangelize Clay as if it were your own product.
Not Specified
Proj Mg, Provider Enterprise - Administration - Full Time
🏢 Guthrie
Salary not disclosed
Sayre, PA 3 days ago
Position Summary:
The Provider Enterprise Project Manager is responsible for leading and supporting operational projects that enhance patient access and drive process improvement across Guthrie’s Provider Enterprise. This role partners with the Chief Operating Officer and other senior leaders to plan, track, and execute strategic initiatives that improve patient experience, reduce barriers to care, improve quality outcomes, and optimize operational workflows. The Project Manager collaborates with cross-functional teams including Patient Access, Operations, IT, Clinical Services, and Hospital leadership to deliver measurable improvements in access, efficiency, and quality.
Education, License & Certification:
- Professional certification (PMP or CAPM) preferred at hire; required within one year if not already obtained.
- Bachelor’s Degree preferred
Experience:
- 2 years of demonstrated project leadership required
- 2 years of applied experience analyzing data required
- Proficient In Microsoft Office Products
- Oracle Experience preferred
- 2 years of Healthcare/Medical Group operations experience preferred
Essential Functions:
- Lead and manage operational projects focused on improving patient access, including scheduling, referral management, and care coordination.
- Collaborate with stakeholders to identify opportunities for process improvement, efficiency, and equity in patient access.
- Track and report on key performance indicators (KPIs) related to patient access and operational effectiveness; develop corrective action plans as needed.
- Oversee project teams and workgroups to promote rapid and sustained improvement on Provider Enterprise access metrics.
- Facilitate communication and coordination among departments to ensure standardized workflows and seamless patient experience.
- Participate in committees, work groups, and meetings related to patient access and operational excellence.
- Responsible for the creation, maintenance and publication of the comprehensive Patient Access KPI Dashboard
- Responsible for the project management of Provider Enterprise strategic and Operational projects in a way that provides the COO a comprehensive, systematic overview of all Operational projects, deliverables, and regulatory requirements for the entity.
- Responsible for the project management of special projects as identified by the COO.
- Responsible for financial management tracking with Operations.
- Assists Operational Team with workflow impact analysis.
Other Duties:
•Other duties as assigned.
permanent
Client Partner | Enterprise Platform Sales
✦ New
Salary not disclosed
New york city, NY 1 day ago
Client Partner | Enterprise Platform Sales

Aera Technology is a pioneer in the growing category of Decision Intelligence the technology to digitize, augment, and automate decision-making processes with AI and machine learning. Through our AI decision automation platform, Aera Decision Cloud, we are helping the best-known brands in the world make smarter, faster decisions.

Privately-held and VC-funded, we have a global team of over 400 Aeranauts and we're growing. We deliver Decision Intelligence innovation and services that enable enterprises to automate and scale decision making with accuracy and speed. We continue to be the trusted choice of market leaders for our proven ability to generate value and unlock opportunities that were previously unattainable.

As a Client Partner, you will partner with senior executives at the most recognized companies in the world to drive adoption of our game-changing platform. Employing a consultative, value-driven approach to sales & client management, you will identify and cultivate new opportunities, manage a robust pipeline, develop, and execute account-specific strategies to close large strategic deals, with new and existing clients, owning overall responsibility for the client relationship. You bring a strategic, consultative mindset and a strong point of view on how to create and sustain value to the table.

The ideal candidate will be based out the NY/NJ area.

Responsibilities
  • Identify new business (Hunting) by identifying, qualifying, and closing new SaaS opportunities
  • Meet and exceed quarterly and annual sales ACV bookings targets
  • Develop and maintain strong relationships with key decision makers
  • Actively seek out new business opportunities to develop pipeline
  • Stay current on industry trends and market developments
  • Work closely with cross-functional teams to ensure seamless sales processes and successful transition to client implementation
About You
  • Must be based in the New York or New Jersey areas
  • A player with 7+ years experience serving large enterprise customers
  • Experience in industrial verticals (e.g. manufacturing, chemicals) with a focus on the following domains: Supply Chain / Planning / Data Analytics
  • Solid track record in either management consulting or enterprise software sales, with successful engagements with the C-suite, account development and net new sales
  • Excellent communication, presentation, negotiation, and interpersonal skills
  • Ability to work in a fast-paced, dynamic, high-growth environment and meet tight deadlines
  • Bachelor's degree in a STEM or Business related field
Nice to Have
  • Strong understanding of the chemicals and/or manufacturing industries
  • Network of contacts in the field
  • Background in Data Analytics / Planning / ML/AI a definite plus
  • Supply Chain or Finance experience a plus

$200,000 - $220,000 a year

Compensation for this position consists of $220,000+ salary + 10-12% commission on all NNARR (uncapped) + Meaningful equity. OTE is $350,000 - $400,000. Actual compensation offered will vary based on a number of factors including prior experience and location. Commission is based on sales performance and is not guaranteed. Equity value is subject to company valuation and vesting requirements.

If you share our passion for building a sustainable, intelligent, and efficient world, you're in the right place. Established in 2017 and headquartered in Mountain View, California, we're a series C start-up, with teams in Mountain View, San Francisco (California), Bucharest and Cluj-Napoca (Romania), Paris (France), Munich (Germany), London (UK), Pune (India), and Sydney (Australia). So join us, and let's build this!

Aera Technology is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, Aera Technology will consider for employment qualified applicants with arrest and conviction records.

Benefits Summary

At Aera Technology, we strive to support our Aeranauts and their loved ones through different stages of life with a variety of attractive benefits, and great perks. In addition to offering a competitive salary and company stock options, we have other great benefits available. You'll find comprehensive medical, vision and dental plans, a 401K plan, flexible paid time off, remote work reimbursement, generous parental leave, and much more. We offer unlimited access to online professional courses for both professional and personal development, coupled with people manager development programs. We believe in a flexible working environment, to allow our Aeranauts to perform at their best, ensuring a healthy work-life balance. When you're working from the office, you'll also have access to a fully-stocked kitchen with a selection of snacks and beverages.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Not Specified
Senior Business Analyst – Professional Services (Enterprise Digital Program)
Salary not disclosed
New York, NY 2 days ago

Senior Business Analyst – Professional Services

(Enterprise Digital Enablement Program)

Location: New York City (Hybrid: in-person + remote days)

Type: Full-Time



About the Role

We’re looking for a Senior Business Analyst to support large-scale digital transformation and SaaS implementation projects. You’ll work closely with business stakeholders, product teams, and technical squads to translate business goals into clear requirements, workflows, user stories, and solution designs.

This role is perfect for someone who thrives in fast-paced environments, loves bringing clarity to complexity, and has strong experience across enterprise programs.



Key ResponsibilitiesBusiness & Functional Analysis

•            Lead discovery sessions with business owners, SMEs, and end-users to gather requirements.

•            Analyze business processes, pain points, and operational workflows to identify improvements.

•            Translate business needs into detailed functional specifications, user stories, and acceptance criteria.

•            Map current-state and future-state processes and create the documentation that supports them.

•            Ensure traceability between business requirements, functional specifications, and delivery tasks.

Solution Design & Delivery Support

•            Work with product managers, architects, and developers to shape feasible, scalable solutions.

•            Clarify requirements during design and build; remove ambiguity and ensure alignment.

•            Participate in sprint planning, backlog prioritization, and refinement ceremonies.

•            Review functional deliverables, test scenarios, and validate that solutions meet requirements.

•            Support UAT planning, test execution, defect validation, and readiness sign-off.

Stakeholder Alignment

•            Serve as a bridge between business teams and technical teams, ensuring smooth communication.

•            Build strong relationships with leaders, champions, and operational teams.

•            Facilitate workshops, demos, and review sessions with cross-functional stakeholders.

•            Prepare clear documentation, diagrams, and presentations tailored for executive or operational audiences.

Data, KPIs & Insights

•            Analyze data to validate assumptions, identify gaps, and refine business requirements.

•            Define KPIs and success metrics that align with business goals.

•            Support reporting and dashboards by specifying data needs and validation rules.

Project Support

•            Contribute to roadmap planning and dependency assessment.

•            Help ensure timelines, scope, and quality standards are respected.

•            Flag risks, issues, and design decisions early and clearly.

•            Maintain and structure the functional backlog, including prioritization and documentation.

Collaboration with Project Management

•            Work under the direction of the PM/Proxy Product Owner to align delivery priorities, sprint scope, and backlog sequencing with project timelines and client commitments.

•            Partner with the PM/Proxy PO during solution design reviews to validate feasibility, assess impact, and flag risks or dependencies early in the process.

•            Support the PM/Proxy PO in specification review and validation cycles, ensuring JIRA user stories comply with specification templates and are delivery-ready.

•            Coordinate with the PM/Proxy PO on client-facing specification validation sessions, ensuring alignment between technical architecture, KPI logic, and final UI/UX.

•            Provide the PM/Proxy PO with clear, timely inputs on sprint readiness, effort estimation, and delivery risks to enable informed planning decisions.

•            Collaborate with the PM/Proxy PO and delivery leads on go-live readiness, production release validation, and post-deployment support coordination.

Functional Configuration & Platform Setup

•            Execute functional configurations within the platform based on validated specifications and user stories.

•            Configure workflows, business rules, KPI logic, gamification parameters, and user-facing experiences aligned with the solution design.

•            Collaborate with Data Integrators and TAMs during the technical and functional implementation phase to ensure delivery quality and completeness.

•            Own the end-to-end functional setup of delivery packages, ensuring configurations match approved specifications before moving to QA.

Quality Assurance & Delivery Validation

•            Lead internal QA/UAT cycles by cross-validating delivery outputs against functional specifications and acceptance criteria.

•            Perform peer-review QA on user stories delivered by other Business Analysts to ensure compliance, consistency, and production readiness.

•            Define and execute test scenarios, validate defect resolution, and document QA outcomes for internal and client sign-off.

•            Support client UAT execution by coordinating test plans, facilitating validation sessions, and ensuring delivery compliance with client expectations.

•            Ensure production-readiness of delivery packages before go-live, partnering with the PM/Proxy PO and delivery leads on release validation.



QualificationsRequired

•            5–8+ years of experience as a Business Analyst in consulting, SaaS, digital transformation, or enterprise programs.

•            Strong experience gathering and documenting business requirements.

•            Demonstrated ability to analyze complex processes and translate them into clear specifications.

•            Experience working in Agile or hybrid delivery environments.

•            Comfortable facilitating workshops and presenting to diverse stakeholders.

•            Excellent clarity in writing requirements, diagrams, and functional documentation.

•            Strong analytical mindset with the ability to make data-driven recommendations.

Preferred

•            Experience with CRM (Salesforce, Dynamics, or ServiceNow) or SaaS platforms.

•            Experience in large transformation programs with multiple business units.

•            Familiarity with KPIs, reporting, dashboards, or data workflows.

•            Exposure to change management, enablement, or user adoption initiatives.

•            Hands-on experience with functional configuration of SaaS platforms, including workflow setup, business rules, and UI/UX parameterization.

•            Experience owning QA/UAT processes, including test planning, defect tracking, and production readiness validation in enterprise delivery environments.



What Success Looks Like

•            Requirements are crystal clear and enable smooth delivery.

•            Stakeholders feel aligned, supported, and understood.

•            Technical teams receive high-quality inputs and guidance.

•            Solutions meet business expectations without unnecessary rework.

•            Documentation, backlog, and processes are structured, consistent, and reliable.

•            Functional configurations are accurate, thoroughly tested, and production-ready with minimal rework cycles.

  •          QA processes are rigorous, and delivery passes internal and client validation with high confidence.
Not Specified
Mid-Enterprise Account Executive, SLED
Salary not disclosed
Independence, OH 2 days ago

About Keyfactor


Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!

Title: Mid Enterprise Sales Director, SLED


Location: United States; Remote, EST or CST


Experience: Mid-Level


Job Function:Sales


Employment Type: Full-time


Industry: Computer and Network Security


About the position


The Mid-Market Regional Sales Director develops and implements effective sales strategies while cultivating client relationships to drive regional revenue growth.


The position is based in the US. Applicants must hold U.S. citizenship or U.S. permanent resident status.


Job Responsibilities
*Conducts meetings and closes business in mid-market, enterprise, and public sector segments within the SLED territory.
*Manages opportunities effectively and maintains visibility within Salesforce.
*Meets and exceeds qualified quota and pipeline goals for assigned territory and targeted accounts.
*Understands and acts in accordance with company values.
*Manages sales activities, including prospecting and greenfield sales.
*Issues and negotiates quotes and deal setups.
*Participates in events and tradeshows.


Minimum Qualifications, Education, and Skills
*Bachelor's degree in Business Administration, Technology, or equivalent experience.
*Knowledge of contract negotiations and strategic sales planning.
*Understanding of key performance metrics and sales forecasting.
*Familiarity with industry-specific trends and challenges.
*Proven experience in contract negotiations.
*Ability to write and execute strategic sales plans and effective sales proposals.
*Strong analytical skills to assess sales data and trends.
*Ability to utilize both analytical and creative skills effectively.
*Highly flexible and open to learning and understanding new technologies and concepts.
*Ability to adapt sales strategies based on client needs and market conditions.


Travel Requirements
Up to 30% travel time required


Compensation


Salary will be commensurate with experience.


Culture, Career Opportunities and Benefits


We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.


Here are just some of the initiatives that make our culture special:



  • Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
  • Comprehensive benefit coverage globally.
  • Generous paid parental leave globally.
  • Competitive time off globally.
  • Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
  • DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
  • The Keyfactor Alliance Program to support DEIB efforts.
  • Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
  • Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
  • Monthly Talent development and Cross Functional meetings to support professional development.
  • Regular All Hands meetings - followed by group gatherings.

Our Core Values


Our core values are extremely important to how we run our business and what we look for in every team member:


Trust is paramount.


We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.


Customers are core.


We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.


Innovation never stops, it only accelerates.


The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.


We deliver with agility.


We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.


United by respect.


Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.


Teams make "it" happen.


Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.


Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.


REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.


Keyfactor Privacy Notice

Not Specified
Enterprise Application Manager - Workday
Salary not disclosed
Dallas, TX 2 days ago

We’re seeking a Workday Enterprise Applications Manager to join our healthcare client.


This is a full-time position and candidates who don't need sponsorship now or in the future will be considered. The final interview will be onsite and local candidates are preferred.


Responsibilities



  • Oversee the administration, maintenance, and optimization of business applications
  • Coordinate with IT teams and vendors for prompt issue resolution
  • Collaborate with a diverse range of stakeholders, including subject matter experts and developers, to define and enhance technology solutions that propel our business forward
  • Analyze business processes to identify improvements, gather stakeholder requirements, and translate insights into technical specifications for process innovation
  • Ensure the accuracy, integrity, and security of data within business applications
  • Ensure application compliance with regulations and internal policies, including HIPAA and PCI
  • Maintain comprehensive documentation for application configurations, processes, and procedures


Required Skills



  • Strong organizational skills
  • Strong leadership and team management skills
  • Ability to establish and maintain good working relationships with other departments and team members


Preferred Skills



  • Eight (8) years of experience in IT required
  • Four (4) years of experience managing enterprise applications required
  • Two (2) years of leadership experience in a multi-unit environment required
  • Strong technical knowledge of enterprise applications, databases, and integration technologies
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions and opinions
  • Strong proficiency in SQL
  • Strong project management skills
Not Specified
Sales Manager – LA/Vegas/Dallas/Atlanta (Enterprise & Strategic Accounts)
Salary not disclosed
Dallas, TX 3 days ago

Bodaq is a high-growth architectural interior film brand transforming commercial renovation across North America. Our solutions are specified and installed across retail chains, hospitality groups, corporate headquarters, millwork manufacturers, OEM partners, and large-scale commercial projects.

We are not looking for someone to “manage accounts.”

We are looking for a market builder and revenue driver.


The Opportunity

This role is for a proven Sales Leader who has successfully:

  • Closed enterprise-level corporate accounts
  • Built OEM partnerships
  • Worked with exhibitors and trade show contractors
  • Sold into retail headquarters, hotel groups, multi-location brands, and commercial operators

You will own strategic revenue growth in Nevada and surrounding markets. You are expected to operate with autonomy, discipline, and executive presence.

This is a high-visibility role with direct impact on company expansion.


Performance & Accountability

  • Own aggressive revenue targets
  • Manage a disciplined pipeline
  • Protect margins while driving volume
  • Provide accurate forecasting and strategic reporting

This role carries clear expectations: measurable growth, strategic account acquisition, and sustained revenue expansion.


What You Bring

  • 7+ years of proven success in B2B sales within construction materials, architectural products, OEM manufacturing partnerships, commercial interiors, or related industries
  • Experience selling to enterprise-level corporate clients (retail chains, hospitality groups, corporate headquarters, national brands)
  • OEM partnership development experience
  • Experience working with exhibitors or trade show-related businesses strongly preferred
  • Demonstrated history of closing high-value, multi-location or contractual deals
  • Strong executive communication and negotiation skills
  • High-level CRM discipline and pipeline management
  • Entrepreneurial mindset with the ability to build market presence from the ground up


Who You Are

  • Comfortable in high-level corporate conversations
  • Strategic, analytical, and financially aware
  • Competitive and performance-driven
  • Self-directed with strong execution discipline
  • Motivated by growth, ownership, and measurable success


Compensation & Benefits

  • Competitive executive-level base salary $100,000
  • Uncapped commission tied directly to revenue performance
  • Health insurance (medical)
  • Dental insurance
  • Vision insurance
  • Paid time off and paid federal holidays
  • Significant long-term growth opportunity within a scaling North American brand

Benefits are provided in accordance with standard employment practices in the State of Nevada.


Not Specified
Program Manager - (Enterprise Security- Operations and Insights): 26-00202
Salary not disclosed
Los Angeles, CA 2 days ago

Primary Skills: Security Management, Risk Assessment, Vendor Negotiation, Cross-functional Collaboration, Incident Management, Expert, Proficient, Advanced, Intermediate, Intermediate.
Contract Type:  W2
Duration:  6+ Months with possible extension
Location:
Pay Range: $70 - $80 per hour. on W2
#LP

Job Summary:
Seeking a talented Security Operations Manager to oversee and develop all aspects of physical security operations across its corporate offices in the US and potentially other locations. This role involves managing corporate security operations to minimize business risk, supporting global enterprise security initiatives, and fostering strong relationships with cross-functional teams and external partners. The ideal candidate is someone who thrives in a dynamic, fast-paced environment, willing to adapt traditional security approaches to align with unique culture.
Key Responsibilities:
  • Lead corporate security operations, minimizing business risk exposure.
  • Manage the rollout of Enterprise Security programs with a focus on budget and vendor management.
  • Develop and implement security education and awareness training programs.
  • Build robust relationships with cross-functional partners and external agencies.
  • Oversee contract security providers, ensuring effective solutions are in place to minimize business risks.
Must-Have Skills:
  • Strong experience in security management and risk assessment.
  • Demonstrated ability in cross-functional collaboration and vendor negotiation.
  • Capacity to adapt and innovate in a fast-paced environment.
Domain Experience:
  • Over 10 years of experience in security management within multinational companies.
  • Extensive experience in managing travel security programs, guarding contracts, and event security at a high level.
ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environmentMost recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)!
 
Industry Leaders in IT Staffing
As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space.  We don't just connect you with great jobs, we connect you with a workplace that inspires!
 
Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
Not Specified
ERP Process and Functional Analyst
✦ New
Salary not disclosed
Murfreesboro, TN 1 day ago

COMPANY OVERVIEW

Helix Traffic Solutionsis a traffic control and work zone management group. The family of companies united under Helix Traffic Solutions provides quality, experienced traffic management services throughout the West, Southwest, Southeast, Northwest, Northeast and the Mid-Atlantic regions.


As an industry leader, we quickly and effectively respond to all traffic control service needs, expectations and project requirements. We provide a full suite of traffic management services aimed at providing solutions for projects of any size.


Job Summary:

The Functional Subject Matter Expert (SME) provides structured discipline to guide and direct business analysis, business rules, processes and capabilities implementation for the technology stack employed by Helix Traffic Solutions (HTS) in delivering value to its people, customers and suppliers. This role provides the necessary insights and direction to deliver to the Enterprise Resource Planning (ERP) platform, Oracle NetSuite, as well as related systems implementation teams, of which the SME is an integral component, the expected value to HTS’s people, customers and suppliers. The SME will integrate their work effort with all implementation teams as well as support the post-implementation of any process and technology solutions. SME is expected to work alongside any third-party contractors and consultants and provide the enterprise’s view in developing needs assessments and business requirements as well as potential solution configurations. The SME role is expected to be a full-time position.

Duties/Responsibilities:


1. Subject Knowledge

  • Deep functional knowledge of finance operations and the normal business standards and practices of the subject area
  • Provide the specific functional area with advice and direction on enabling enterprise business rules in the chosen technology stack, which may include providing guidance and suggestions on needed modifications
  • Provide guidance and support to the finance operations process improvement efforts prior to and after initial implementation, including industry best practice and chosen technology best practices for implementation. Must have experience evaluating process efficiencies, mapping multiple options and ability to work cross functionally to determine optimal process to execute.
  • Change management support for the Finance operations concerning the ERP and other technology solutions


2. Project Engagement

  • Team member of the ERP Implementation Team, providing configuration and other support to advance the implementation and support of the chosen platform(s)
  • Ensure that finance operations requirements are met, while allowing for integration with all other affected business areas
  • Ensure data integrity throughout the implementation
  • Provide guidance and potential solutions for business and Program/Project risks to the finance operationsand the Program/Project Management
  • Ensure appropriate security efforts including privacy, data integrity, segregation of duties for the finance operations
  • Advocate for use of standard software solutions over any customizations
  • Provide guidance to Program and Project Management on change management needs of the finance operations
  • Represent the finance operations on the ERP Implementation Team, and the Team to the finance operations
  • Provide guidance and framework for required end user training materials and delivery of training, where warranted


3. Ongoing efforts

  • Support the day-to-day operations of released functionality and the overall health of the ERP platform
  • Support stakeholders as needed with appropriate documentation and insights as well as end user support(2nd line)
  • Stay up to date with new features and functions offered for the Finance operations in the ERP and related chosen technology platforms
  • Provide insights into new or enhanced features and functions that may benefit the business
  • Ensure continuous health of any feature and functions of the Finance operations align harmoniously with other software solutions integrations as well as the ERP technology
  • Provide ongoing end user training concepts and materials as the ERP solution is matured across the enterprise
  • Validate data and functionality integrity of the features and functions of the specific business area during/after any ERP system upgrades, patches and other maintenance


Skills and Qualifications:

Education: Bachelor’s degree in computer science, business administration, or related field. A master’s degree and professional certifications are a plus but not required.


Experience:

  • 5+ years of experience in NetSuite
  • 3+ years of experience with ERP systems implementation and upgrade projects, preferably with specific Oracle NetSuite, Dayforce HRIS, and Microsoft Power BI experience a plus.
  • Strong team leadership and team dynamics
  • Proven ability to work across functional teams and interact with senior leadership.


Technical Skills:

  • Strong understanding of ERP platforms and modules (financials, HR, supply chain, etc.).
  • Strong capability in people-oriented change management of technology implementations
  • Familiarity with database management, system integrations, and data migration processes.
  • Familiarity with system administration, configuration, and user management.


Leadership and Communication:

  • Strong project activity and task management skills with experience using predictive and/or adaptivemethodologies.
  • Excellent written and verbal communication skills to interact with all levels of the organization.
  • Ability to translate technical concepts into business terms for non-technical stakeholders.


Problem-Solving:

  • Strong analytical and problem-solving skills to address system issues and user concerns.
  • Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.


Certifications:

  • Certifications related to specific ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics) are highly desirable.

Key Performance Indicators (KPIs) for the Finance operations

  • ERP project delivery on time, on scope, and within budget.
  • User satisfaction and adoption rates allow productivity gains within 60 days of system launch.
  • Data accuracy and integrity metrics.
  • Number of or severity of system issues resolved within defined SLAs (TBD during the program design based on current baseline)
  • System uptime and performance
Not Specified
Sr. Enterprise Customer Success Executive
Salary not disclosed
Miami, FL 4 days ago

Description


What We're Looking For:
Join us as an Enterprise Client Success Executive, where you'll play a crucial role in driving value and fostering long-term partnerships with our esteemed clientele. As a CSE, you'll be at the forefront of the post-sale lifecycle, dedicated to ensuring the success of our customers' investments, aligning with their business objectives, and facilitating organizational growth.
Your primary focus will be on nurturing relationships with key stakeholders, serving as a trusted advisor to our customers, and deeply understanding their unique business needs. By leveraging your expertise and insights, you'll guide our clients towards achieving their KPIs, driving retention, renewal, and growth across your portfolio.
At Meltwater, we believe in personal and professional growth, and as an Enterprise Client Success Executive, you'll have access to a supportive ecosystem that promotes mentorship, skill development, and inclusive leadership.
Join our team of experienced professionals and accomplished leaders as we embark on a journey of continued success and client satisfaction.
What You'll Do:

  • Collaborate closely with internal teams to align account activities with each customer's unique business case and strategic objectives.


  • Execute meticulously on agreed-upon plans, adhering to mutually agreed timelines with the customer.


  • Develop and maintain comprehensive joint impact plans for your top accounts within your portfolio, ensuring ongoing alignment and value delivery.


  • Proactively inform and guide customers on new features and releases to enhance their experience and maximize value.


  • Monitor adoption and utilization trends, offering tailored recommendations based on each customer's evolving business needs.


  • Identify potential renewal risks and retention challenges, collaborating closely with internal and sales teams to secure successful renewals.


  • Identify opportunities for upselling and expansion, enabling named Account Executives to drive growth effectively.


  • Conduct regular, insightful customer business reviews to foster transparency, alignment, and mutual success.


  • Act as the primary advocate for customers, channeling their feedback and insights to drive continuous improvement across all areas, including product development and service delivery.


What You'll Bring:

  • A Bachelor's degree or higher is preferred for this role.


  • An extensive professional history spanning 7-10+ years, showcasing a diverse array of experiences in roles such as Management Consulting, Customer Success, Account Management, Business Development, or other client-facing positions.


  • Demonstrated proficiency in effectively managing complex, multi-divisional, and multi-geographical client portfolios.


  • A talent for seamless collaboration with cross-functional teams, including Sales, Product, Marketing, and Services, driving collective success.


  • Thrive in fast-paced environments, exhibiting agility in multitasking and embracing diverse responsibilities.


  • Exhibit industry-specific expertise in areas such as media monitoring, SaaS, PR, or Marketing.


  • Bonus points for previous experience in Project Management, enriching your profile.


  • Excellent written and verbal communication skills in English.


  • Openness to embrace our hybrid work schedule, requiring presence in the office one day per month.


  • The ability to legally work in the country of hire is required for this position.


What We Offer:

  • Enjoy flexible paid time off and unlimited leave options for enhanced work-life balance.

  • Excellent medical, dental, and vision options

  • Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.

  • Energetic work environment with a hybrid or remote work style, providing the balance you need.

  • Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

  • Compensation Overview - Base Salary of $107,000 - $132,000 USD per year + [monthly/quarterly] commissions [subject to the terms of the applicable commission plan].
    Total compensation range for this position: $107,000 - $165,000 USD per year. Earnings are dependent on individual sales performance.


Our Story:

At Meltwater, we believe that when you have the right people in the right environment, great things happen.

Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.

Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way.

We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.

We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.

We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Not Specified
jobs by JobLookup
✓ All jobs loaded