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Summary:
The Registered Nurse Clinical Care Coordinator is responsible for establishing, coordinating, and maintaining the process to increase patient throughput to the most appropriate level of care while facilitating interdisciplinary care across the continuum for the ED. The RN Clinical Care Coordinator collaborates with the patient and/or family, multidisciplinary team, physicians, community partners, and payers to ensure the patient’s progress and level of care are appropriately determined and evaluates or screens patients entering the CHRISTUS Health System for medical necessity. The RN Clinical Care Coordinator will collaborate with relevant providers and partners to determine the appropriate patient class and level of care of patients entering the CHRISTUS Health system to ensure the appropriate utilization of resources and maximize appropriate reimbursement opportunities. The RN Clinical Care Coordinator will utilize problem-solving and customer service skills to determine the best course of action for the patient, the physician, and the hospital by working closely with facility House Supervisors, referring physicians, ED, and inpatient staff to ensure the effective and efficient admission/placement of every patient. This job requires the full understanding and active participation in fulfilling the Mission of CHRISTUS Health. It is expected that the associate demonstrates behavior consistent with the Core Values. The associate shall support CHRISTUS Health’s strategic plan and the goals and direction of their Performance Improvement Plan (PIP).
Responsibilities:
- Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- Reviews clinical information for patients upon entry into the health system to determine appropriate placement and patient class to maximize appropriate hospital reimbursement and positively manage length of stay.
- Coordinates with onsite partner providers (LTACH, Inpt Rehab) to review requests for facility services and ensure appropriate use of outpatient hospital resources for (their patients) including scheduling coordination and appropriate escort by sending provider.
- Review all ED patients identified by the treating physician as requiring admission to the hospital to ensure appropriate patient class and resource utilization.
- Educates hospital and ED providers on levels of care, resource utilization, payor practices, and documentation. Escalates to Physician Advisor or CMO when discrepancies are present.
- Performs the initial clinical medical necessity review utilizing evidence-based criteria and enters into the medical record for the receiving CM team.
- Utilizes high risk screening criteria to make appropriate community and post-ED referrals.
- Initiates prior authorization process when indicated for post-ED referrals and services.
- Escalates to physician advisor when unable to resolve discrepancies with the attending physician.
- Manages high-use patients and works to find alternatives for care to frequent ED visits.
- Plans for discharges from the ED for patients who do not require admission to include arranging for Home Health, DME, placement, and community resources as they relate to social determinants of health.
- Provides patient and family education and counseling about existing health problem related care.
- Anticipates barriers/variances to the delivery of care and intervenes as necessary.
- Intervenes with physicians and ancillary departments concerning clinical and utilization issues to ensure optimal patient outcomes.
- Coordinates and facilitates patient progression throughout the continuum.
- Collaborates with all members of the interdisciplinary team to facilitate appropriate care coordination and care delivery.
Job Requirements:
Education/Skills
- Graduate of an accredited school of nursing required
Experience
- 2 years of experience in Case Management and/or Utilization Management required
Licenses, Registrations, or Certifications
- RN License in the state of employment required
- BLS required
Work Schedule:
MULTIPLE SHIFTS AVAILABLE
Work Type:
Part Time
Compensation: Competitive salary
Comprehensive Benefit Package:
•Health Insurance: Co-pay or HSA plan options: 100% paid for Employee
•Dental: 100% paid for Employee
•Vision: 100% paid for Employee
•$50,000 Group Life Insurance with AD&D
•Long-Term Disability: 100% paid for Employee
•Medical and Dependent Care Flexible Spending Accounts
•Health Savings Account with employer contribution
•Supplemental Insurances: Short-Term Disability, Supplemental Life and AD&D, Critical Illness, Hospital Indemnity and Accident •Retirement Plan: 457 plan Pre-Tax and Roth options
Position Summary
The Dialysis Nurse Manager provides oversight and direction to all direct care staff that provide dialysis and nursing care in the Dialysis Unit at the Cherry County Hospital and Clinic. The Nurse Manager assumes the responsibility of day-to-day operations of the dialysis unit, coordinating the required resources for optimal patient care delivery. While on site, the Nurse Manager problem solves and expedites communications with other health care providers to ensure optimal patient outcomes.
Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Coordination of Patient Care
- Provides for patient care requirements by coordinating and directing the operations of the patient care in the dialysis unit
- Provides guidelines for measuring the quality of patient care, based on accepted standards of nursing practice
- Assures delivery of patient care consistent with private, state, and federal regulations
- Ensures appropriate numbers of component staff are available to meet patient care needs
- Ensures patient care assignments are based on patient needs and staff competency
- Assures nursing staff participates in the development of the individual patient care plan and teaching program for dialysis patients
- Assures care/services provided meet cultural and age-related needs of the patient population served
- Provides direction in the application of the nursing process, maintaining clinical expertise in the assessment and care of the patient with renal failure
- Serves as a patient advocate
- Communicates with other health care team members and departments to meet patient care needs
- Demonstrates ability to perform all of the staff nurse essential functions when providing direct patient care per unit requirements
- Monitors adherence to policies, procedures, rules, and regulations to ensure safety of patients and staff
- Assures current written policies and procedures are available to assist the nursing staff and encourages participation of the staff in the formulation of policies and procedures when indicated
- Implements standards of nursing care, review and revises standards as necessary to ensure optimal patient outcomes
- Facilitates timely admissions, transfers and discharges
- Keeps management informed of patient care and staff issues
- Demonstrates continued involvement in professional growth by developing personal education objectives and participating in professional growth opportunities to assure continued adherence to professional standards and provision of quality patient care
- Follows established hospital and unit policies and procedures
- Ensures the confidentiality of patients’ medical, personal, and financial records is maintained
- Knowledgeable of and committed to practicing Corporate Compliance policies and procedures
Administrative/Regulatory Requirements
- Maintains working knowledge of pertinent rules, regulations and policies affecting the unit and assures staff compliance with these
- Assists in preparation for and participates in surveys and certifications
- Recognizes, takes action and reports deficiencies in a timely manner
- Assists in writing, reviewing and updating patient care policies and procedures specific to the unit
- Reviews selected documentation for compliance with required private, state and federal rules and regulations
- Maintains and submits required documentation/reports for the ESRD Network, administration and governing body as required
- Maintains ongoing liaison among the governing body, administration, medical and nursing personnel, and other professional staff through meetings and periodic reports
- Participates in the development, negotiation and implementation of agreements or contracts into which the Dialysis Unit may enter into, as directed by management
- Ensures the development and implementation of an accounting and reporting system, including the annual development of a budgetary program, maintenance of fiscal records and submission of fiscal records and quarterly reports to the governing body
- Coordinates multidisciplinary facets of renal care
Staff Performance and Development
- Monitors performance of unit staff through data collection, identifying learning needs, educating, role modeling, and evaluation to ensure maintenance and enhancement of clinical expertise
- Problem solves and makes decisions within areas of accountability by using a well defines approach to ensure effective and efficient patient care
- Assures clear, concise and current written policies and procedures are available to assist the nursing staff and support positive patient outcomes
- Assures all new personnel successfully complete the required orientation program
- Identifies learning needs of staff and assures that technical/clinical professional programs for staff development are available to encourage personnel development
- Provides immediate feedback to staff and management regarding performance issues
- Reviews documentation and evaluates staff for competency and p0erformance evaluations
- Role models positive professional characteristics
- Contributes to professional growth of colleagues
- Participates in educational programs and staff meetings
- As needed, attends trainings and hospital/clinic meetings.
- Maintains authority and approval for hiring, termination, and disciplinary actions
Leadership
- Demonstrates leadership on the job by continuously implementing standards, reviewing and revising as necessary, to reflect changes in nursing practice
- Demonstrates respect for patient rights and confidentiality
- Values potential and contributions of each individual
- Demonstrates accountability and responsibility to seek opportunities for own learning and professional advancement
- Develops and maintains professional contacts and positive relations with the medical team, unit staff, other health care professions, patients and family members
- Promotes nursing profession by effective role modeling
- Provides community educational programs to educate the public regarding hemodialysis service
Quality Assurance/Improvement
- Contributes to and promotes the unit’s Quality Assurance/Improvement Plan to ensure the highest quality patient care is provided
- Incorporates the Quality Assurance/Impr
WRP Facilities Assistant
Location:
Job ID: 85090
JOB POSTING
NO VISA SPONSORSHIP AVAILABLE FOR THIS POSITION.
Applicants must have current work authorization when accepting a Baskin Engineering or affiliate staff position. We are unable to sponsor or take over sponsorship of an employment Visa for staff.
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our website.
- How to Apply
- Troubleshooting
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INITIAL REVIEW DATE (IRD)
UC Santa Cruz jobs are posted until filled. All application materials submitted by 11:59 pm on the IRD will be routed to the hiring team for consideration. NOTE: Applicants who miss the IRD are still encouraged to apply; their materials will still be forwarded for consideration if requested by the hiring team. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, view this link.
The IRD for this job is:
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
Originally founded in 1997, the Baskin School of Engineering is the first professional school at UC Santa Cruz. Over the past 20 years, Baskin Engineering has become a unique 21st-century school of engineering and technology, characterized by evolutionary growth fueled by ongoing research opportunities that open new areas of intellectual inquiry. Baskin Engineering has grown to include six academic departments, a variety of research centers and institutes, and has ambitious plans for further programmatic growth. The focus of Baskin Engineering educational programming is to instill strong basic knowledge for sound practice in science and ethical engineering for the well-being of society, and its diverse curricula facilitate creative thinking and prepare students for productive and rewarding careers. Baskin Engineering is focused on building collaborative connections and expanding instruction and research activities for faculty and students at UC Santa Cruz, both at its Santa Cruz campus and at its campus in Silicon Valley, the international center of technological innovation.
Baskin Engineering champions new ideas and upholds the UCSC Principles of Community.
Located at 2300 Delaware Avenue, the 18-acre Westside Research Park (WRP) comprises two primary buildings totaling 105,000 assignable square feet. This multi-disciplinary research facility houses faculty, staff, and graduate students from the Baskin Engineering Electrical & Computer Engineering Department, the Genomics Institute, the Physical & Biological Sciences Materials Sciences Program, and the Arts Center for Force Majeure.
JOB SUMMARY
The WRP Facilities Assistant is one of a three-person team dedicated to the Westside Research Park (WRP) and a member of the Baskin School of Engineering (BSOE) Facilities group reporting to the Director of Facilities. Under the general supervision of the WRP Facility Manager, the incumbent provides building operational support and is responsible for front-line support, including discovering, assessing, investigating, and resolving building plant issues.
The WRP Facilities Assistant interfaces and collaborates with facilities personnel from Physical Planning, Development, and Operations, and academic divisions with occupants in the WRP, including Physical and Biological Sciences, the Baskin School of Engineering, and the Arts Division. The incumbent also assists with special events, augments general facilities services needed, and travels to the main UCSC campus as necessary.
APPOINTMENT INFORMATION
Budgeted Salary: $36.11 - $38.33/hour. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information:
- Full-time, Fixed
- Percentage of Time: 100%, 40 Hours per Week
- Days of the Week: Mon-Fri (primarily)
- Shift Includes: Day; Possibly Evenings and Weekends
Employee Classification: Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: CX Union
Job Code Classification: 004482 (FAC MGT SPEC 2 CX)
Travel: Never or Rarely
JOB DUTIES
80% - Facility Support
- Provides first-level support to trouble tickets and initial reports of building maintenance issues, taking trouble calls, inputting work requests into the BSOE work order system (RT), providing initial investigation of the problem, solving, and forwarding to the Physical Plant work order desk with information for resolution as required.
- Interfaces with Physical Plant technicians and contractors to provide guidance and escort if necessary.
- Closes off areas for safety or to prevent further issues as necessary.
- Supports minor maintenance tasks not covered by regular custodial staff.
- Facilitates equipment deliveries and moves, including moving heavy equipment such as refrigerators, freezers, and optics tables.
- Maintains the functionality and appearance of furniture as needed.
- Assists with building-related issues stemming from minor laboratory modifications and renovations, raising repair requests to appropriate vendors, other campus units, or other responsible parties.
- Monitors and reviews stock of building supplies, including paper towels, cleaning agents, secondary containers, hazwaste and medical waste bags, sharps containers, and other supplies, and advises of necessary purchases.
- Maintains organized facilities office and facilities shop spaces.
- Responds to normal hours lockout calls and assists with entry and access.
- Serves as Backup Building Coordinator for emergency/disaster preparedness at assigned venues, providing backup communication liaison between service agencies and building occupants, assisting in the preparation of building response plans, and coordinating education of building occupants.
- Provides secondary backup for the Building Access Administrator.
- Issues physical keys and card /code access per established procedures.
- Assists WRP Facility Manager with backup coverage for after-hours support, which may require overtime, a modified schedule, on-call status, or callback.
10% - Safety and Hazardous Materials, Hazardous Waste Monitoring and Review Documentation
- Conducts regular and periodic inspection rounds for safety, hazmat, hazwaste, and medical/biological waste compliance.
- Inspects areas for security, fire, and accident prevention hazards and advises appropriate campus units or occupants to take corrective action.
- Takes immediate and appropriate action as required to ensure personnel and property safety and coordinates long-term/permanent corrective actions to be performed by appropriate campus units.
- Monitors biological/medical waste storage area to ensure compliance with rules and regulations, including documentation of waste pickups, weekly inspections conducted, and service received by outside vendors or campus units.
- Attends and maintains safety training.
- Adheres to work protocols and safety requirements.
- Ensures personal protection equipment for self and student workers is adequate, worn, and used.
- Follows and recommends best practices for safe use of equipment and ladders.
- Ensures protocols for entering hazardous and biosafety labs are followed by self and student staff.
10% - Event Support and Other Duties
- Provides logistics and space preparation support for WRP special events, providing occasional weekend and evening support as necessary.
- Trains student workers and oversees their daily work assignments.
REQUIRED QUALIFICATIONS
- Bachelor's degree in related area and / or equivalent experience / training.
- Working knowledge of facility maintenance practices and procedures.
- Working knowledge of safety / emergency preparedness practices and procedures.
- Problem-solving skills.
- Proficiency with web browsers, MS Excel and Word, and Google email, tools, and calendar.
- Ability to learn and operate UCSC computer programs.
- Demonstrated ability to independently learn and absorb new technical and procedural information from a wide variety of sources, including self-guided internet searches.
- Ability to learn, use, and adhere to computer-based workflow ticketing systems and internal work controls.
- Excellent organizational skills to work on multiple projects with competing deadlines, to establish goals and workload priorities to meet project deadlines and within budget and time constraints.
- Strong attention to detail.
- Ability to work as part of a team.
- Ability to work independently.
- Interpersonal skills sufficient to establish cooperative and productive working relationships with a diverse customer base from different cultures and socioeconomic backgrounds.
- Active listening and verbal communication skills.
- Written communication skills sufficient to prepare necessary correspondence, reports, policies and procedures, and training documents.
- Filing and record-keeping skills.
PREFERRED QUALIFICATIONS
- Knowledge of carpentry.
- Familiarity with electronic access system oversight and maintenance.
SPECIAL CONDITIONS OF EMPLOYMENT
- Selected candidate will be required to pass a pre-employment criminal history background check.
- Selected candidate must pass the employment misconduct disclosure process.
- Must possess a valid license to drive in the state of California and participate in the Department of Motor Vehicles (DMV) pull notice program.
- Ability to work long periods of time at a computer with or without accommodation.
- The selected candidate will be required to work all scheduled hours on-site.
- Ability to occasionally work overtime with little or no advance notice.
- Ability to work on-call.
- Ability to respond to emergencies after hours as necessary.
- Ability to work overtime including evenings, nights, weekends and holidays to meet operational needs, and work an alternate work schedule shift as required.
- Ability to travel to multiple work locations on and off campus.
- Ability to maintain appearance and conduct suitable for working in a professional setting.
- Selected candidate must be able to stoop, bend, twist, reach, climb stairways and climb various types of ladders, including ships type ladders with or without accommodation.
- Selected candidate may need to access building roof with appropriate safety equipment and training.
- Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
- The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
- Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.
MISCONDUCT DISCLOSURE REQUIREMENT
As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
- "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:
- UC Sexual Violence and Sexual Harassment Policy
- UC Anti-Discrimination Policy
- Abusive Conduct in the Workplace
SAFETY STATEMENT
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
NOTICE OF AVAILABILITY
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (the Clery Act), the Annual Security and Fire Safety Report (ASFSR) is available at: annual-security-reports/.This report is published by October 1st of each year and includes current institutional policies and procedures concerning campus safety and security; fire safety and evacuation policies; sexual misconduct and relationship violence reporting and response protocols; and crime and fire statistics for the three previous calendar years. A paper copy of the ASFSR is available upon request by contacting the UCSC Police Department at 114 Carriage House Rd., Santa Cruz, CA 95064, or by calling .
EEO/AA
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status or other protected categories covered by the UC Anti-Discrimination Policy.
It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
?Page=HRS_APP_JBPST_FL&JobOpeningId=85090&PostingSeq=1&SiteId=11&languageCd=ENG&FOCUS=Applicant
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; . A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call . Hearing impaired are encouraged to use the California Relay Service at . UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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Job Title: Operations Coordinator
Type: Contract Assignment
Start Date: ASAP
Duration: Open-ended contract
Location: 801 Garrett Parkway, Lewisburg, TN 37091
Pay Rate: $18–$20/hour
Schedule:
Monday – Friday (Day Shift)
Interview Process:
Manager will review resumes and schedule Teams/Zoom interviews with possible follow-up discussions.
Job Description
The Operations Coordinator works closely with the operations team to provide critical administrative and customer service support. This role manages the full cycle of customer service functions, from reviewing inbound customer data to ensuring the accuracy of invoices. The position also supports compliance documentation, reporting, administrative operations, and internal coordination across departments.
This role will also perform front desk and reception duties including answering incoming calls, greeting visitors, managing mail distribution, and supporting office operations.
Responsibilities
• Communicate with clients and support customer requests.
• Work within NetSuite to set up new customers, process document requests, enter sales orders, and maintain pricing.
• Maintain reports and Excel spreadsheets on OneDrive and share with internal teams.
• Support reporting related to Transportation Compliance, Environmental Compliance, and Health & Safety.
• Communicate with leadership regarding billing discrepancies, credit requests, and customer service issues.
• Track daily operational volumes and prepare daily, weekly, and monthly reports.
• Track and enter purchase orders for received invoices.
• Track and report company credit card usage.
• Order office and operational supplies while tracking daily branch expenditures.
• Track driver mileage and fuel usage and assist with monthly transportation reporting.
• Manage incoming and outgoing mail, filing, and administrative documentation.
• Maintain employee training files and assist with collections tracking when needed.
• Work cross-functionally with departments such as materials compliance, scheduling, dispatch, sales, and supply chain.
• Ensure data is accurately entered into systems such as CRM, NetSuite, DMS, and PeopleSoft.
• Assist with resolving internal cases and operational issues within the required timeframe.
Required Qualifications
• High school diploma or GED required
• Minimum 2 years of office management or administrative experience
• Experience with RCRA, DOT, and HazCom compliance documentation
• Strong proficiency with computer systems and Microsoft Office
• Strong organizational and time management skills
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Ability to follow detailed written and verbal instructions
Preferred Qualifications
• Experience in the waste or recycling industry
• Strong customer service and client communication skills
• Ability to problem-solve and exercise sound judgment
• Ability to collaborate effectively with cross-functional teams
• Knowledge of transportation vehicles such as vans, roll-offs, and self-dump trucks
Physical Requirements
This role may require sitting, standing, reaching, bending, and using a computer and phone for extended periods of time.
If you want, I can also quickly give you:
Kelly Government Solutions is a strategic supplier and business partner to the federal government and its key suppliers. Through our partnership with the National Institutes of Health, Kelly Government Solutions offers administrative, IT, engineering, scientific, and healthcare professionals the opportunity to work with the leading medical research center in the world. We are seeking an experienced individual to work as a Clinical Research Coordinator at the National Institutes of Health in Baltimore, MD.
The Clinical Research Coordinator provides comprehensive support services to fulfill the operational objectives of the National Institute on Aging. The primary responsibilities involve coordination and oversight of all activities related to medical records, support of clinical operations, participant scheduling, and research data management for the HANDLS study.
Schedule:
Full-Time, Monday-Sunday Variable Schedule- Includes possibility of holidays
Key Duties and Responsibilities:
- Monitor the electronic medical record system to ensure completeness of data collection forms, progress notes, participant information forms, and diagnostic test completion forms.
- Work closely with medical records staff to set priorities based on participant numbers and anticipated workflow.
- Query relational databases and generate individual participant report packages; address technical issues with the HANDLS programming team.
- Audit medical records for compliance, identify errors, ensure timely corrections, and participate in regular chart review meetings with research staff.
- Schedule and confirm appointments for HANDLS MRV visits and out-of-state participants using a custom-designed computerized system; prioritize contact based on appointment availability and likelihood of participant engagement.
- Identify and follow up on missed HANDLS appointments, including contacting participants’ families or emergency contacts, assisting with rescheduling, and managing bulk mailings for appointments.
- Conduct initial disability and special needs screening during scheduling calls, evaluating participant needs and notifying HANDLS staff for follow-up.
- Review clinical laboratory results daily via the database, prepare lab reports, ensure physician review within 5-7 days, communicate abnormal results, and prepare alert letters for immediate reporting to participants.
- Prepare charts, data collection forms, and participant materials for clinical staff; coordinate delivery and filing of records and supplies.
- Coordinate support from medical records staff on outreach events (e.g., open houses and community events).
- Attend study meetings, write and annually review operational manual sections, assist with new employee orientation, and participate in mandatory training.
- Enter research data, prepare participant result packets (lab results, health education materials), and coordinate all bulk mailings.
Qualifications:
- Bachelor’s degree from an accredited institution required.
- Minimum of 2 years' experience as a Clinical Research Coordinator
- Proficiency with MS Office Suite.
- Ability to work both independently and closely with others.
- Must be able to maintain confidentiality of sensitive data.
Patient Care Coordinator – Lead the Flow of a Thriving Hearing Care Practice in Greensburg, PA!
At D’Aurora Hearing & Audiology, our patients are neighbors—not numbers. As our Patient Care Coordinator (PCC), you’ll be the first friendly face patients see and the steady presence that keeps our Greensburg clinics running smoothly. This role is central to creating a welcoming, organized, and compassionate experience—building lasting patient relationships, supporting their journey to better hearing, and ensuring our clinic flows efficiently day in and day out.
What You’ll Do
- Greet and screen patients to determine how we can best support them
- Answer questions about services and promotions
- Spot potential leads and keep patient flow running smoothly
- Manage scheduling, daily office tasks, and financial and administrative duties
- Handle insurance verification, inventory, and patient records
- Partner with clinic and home office teams to support operations
- Assist with marketing efforts, events, outreach, and patient retention activities
Who Thrives in This Role
- Eager learners whose career is centered around working in a medical practice
- Strong multi‑taskers with solid problem‑solving skills
- Punctual, reliable professionals
- Individuals who genuinely love helping others
Why It’s Rewarding
You’re not just managing an office, you’re making a meaningful difference by helping patients feel supported, understood, and cared for throughout their journey to better hearing health.
Full Time: Monday through Friday, No Weekends
Location: Greensburg, PA
Compensation:
- $18.00 - $20.00 an hour. Location: Greensburg, PA. Pay is commensurate with experience and qualifications
- Monthly Bonus Opportunities
Essential Duties and Responsibilities:
- Provide the first contact for patients who call or come in to schedule an appointment or inquire about our services.
- Screen calls, identify better hearing candidates and facilitate excellent service by providing the information necessary to secure an appointment.
- Schedule and confirm appointments and conduct outbound retention calls to patients.
- Coordinate provider’s schedule and ensure the smooth and efficient flow of patient care while in the office.
- Check patients in and out, collect and record payments, track revenue and accounting activities to include: end of day close, bank deposits, posting of charges, entering invoices, payments and insurance claim processing.
- Maintain all daily, weekly and monthly reports and tracking documents. Respond to home office requests in a timely manner.
- Verify patient information, billing/insurance data, collect and process documentation and maintain patient charts to include the filing of all patient records.
- Work with insurance and workers compensation agencies to facilitate authorizations and benefit verification.
- Responsible for a variety of administrative tasks such as typing, filing, office supply inventory, and mail.
- Verify the status of and checking in hearing aids and repairs and track/maintain product inventory.
- Work with the hearing care provider on grassroots marketing efforts that may include compiling physician packets, coordinating educational seminars, and sending recall letters.
- Track marketing calls and inquiries from initial contact through the point of sale
- Responsible to open and close the office on a daily basis and ensure the reception area is well maintained.
- Training support for other location front office staff, as may be appropriate.
Education and Experience Requirements:
- A minimum of 10 years office management experience in a customer driven industry is a plus.
- High school diploma or equivalent (GED)
Required Skills:
- Strong computer skills
- Experience with word processing and database software.
- Excellent interpersonal skills that allow effective working relationships with a diverse, patient, colleague, and vendor population. This includes listening, sales and problem-solving skills.
- Excellent oral and written communication skills.
- Basic understanding of accounting procedures and good math aptitude.
- Strong customer service orientation.
- Excellent organizational skills.
- Ability to manage multiple tasks within strict deadlines.
- Ability to input and track sales revenues and balance accounts daily and monthly.
- Detail oriented.
- Front desk medical experience required.
Physical Demands:
- Ability to handle a busy office with interruptions, calls, walk-ins and direct the flow of the office with efficiency and grace.
- Must be able to pick up after an interruption to complete tasks that require focus.
- Must be able to lift boxes up to 20 pounds.
Please note: Candidates must be authorized to work in the U.S. without current or future sponsorship. This role is not available for C2C.
We’re partnering with a well-established manufacturer of industrial food processing equipment to find a Technical Customer Service & Order Management Specialist to join their growing team in Columbus.
This role sits at the center of the business — acting as the key link between customers, sales, engineering, and operations — ensuring orders are processed accurately, delivered on time, and customers are fully supported throughout the lifecycle.
What You’ll Be Doing:
Customer Support
- Serve as a primary point of contact for customer inquiries (parts, service, equipment)
- Provide basic technical support and identify customer needs
- Communicate order status, lead times, and updates proactively
Order Management & Systems
- Enter and manage orders within ERP systems
- Maintain accurate records in CRM platforms
- Process quotes, acknowledgments, and order changes
- Ensure accuracy across pricing, configurations, and part numbers
Logistics & Fulfillment
- Coordinate shipments with internal teams
- Track deliveries and ensure on-time fulfillment
- Resolve shipping issues and communicate updates to customers
Cross-Functional Collaboration
- Partner with Sales, Engineering, Manufacturing, and Shipping teams
- Ensure alignment on timelines, requirements, and customer expectations
Continuous Improvement
- Identify opportunities to improve processes and customer experience
- Support aftermarket growth through responsiveness and efficiency
What We’re Looking For:
- 2–5 years of experience in customer service, order management, or similar role
- Experience with ERP and/or CRM systems
- (Salesforce, SyteLine, or Pacejet highly preferred)
- Strong communication and organizational skills
- Technical aptitude — experience in manufacturing, equipment, or industrial environments is a plus
- Detail-oriented with the ability to manage multiple priorities
What Success Looks Like
- High order accuracy with minimal errors
- Fast, professional response times to customers
- Strong internal coordination across teams
- Consistent on-time delivery performance
Why Join?
- Be part of a stable, growing, family-owned company with a strong reputation in the industry
- Known for a collaborative, down-to-earth culture where people tend to stay long-term
- High visibility role with the opportunity to grow into aftermarket, service, or leadership paths
- Work closely with multiple teams and make a direct impact on customer experience
If you enjoy working at the intersection of customer interaction, technical products, and operations, this is a great opportunity to step into a high-impact role.
Message me directly or apply here to learn more.
Job Category: Service
Requisition Number: SECUR009504
Part-Time
On-site
Heritage Valley Kennedy Kennedy Township, PA 15136, USA
Job DetailsDepartment: Hospital Security Work Hours: Part-time Evening/Overnight Shift Rotation (8-hour shifts Weekdays, 12-hour shifts Weekends), Rotating Weekends & Holidays
Provides an environment of safety and protection for the hospital, parking facilities, satellite facilities, its employees, patients and visitors. Provides an array of services for all that enter the hospital environment.
Requirements: High school graduate or equivalent. Must possess a valid state issued driver's license that must remain current during employment.
Preferred: Prior health care security experience, outside security, military and/or law enforcement background or experience
Summary
The CNC Lathe Operator is responsible for the manufacture of parts per plant specifications in an accurate and timely manner.
Essential Duties and Responsibilities
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
1. Set up; edit and operate CNC lathes.
2. Inspect completed parts to ensure conformance to specifications.
3. Cleans work area.
4. Remove tooling, fixturing, and return inspection equipment to proper area.
5. Minor machine maintenance (i.e. greasing, oiling, etc.)
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Basic Qualifications
Must be proficient using hand measuring instruments (micrometers, calipers, height gages, optical comparator, etc.).
Must be able to read and understand blueprints, specifications and routings
Ability to operate, adjust offsets; setup experience preferred, but not necessary
Ability to edit programs, fanuc controls, G code and M code programming
Requires mathematical skills that require the ability to add, subtract, multiply, and divide.
Must perform metric conversions.
Requires good oral and written communication skills in order to interact with employees.
Ability to true in jaws
Possess a good mechanical aptitude and/or prior machinist experience a plus
Preferred Skills and Experience
Ability to work in a fast-paced environment.
Ability to communicate with all levels of the organization.
Ability to multi-task, establish priorities, set aggressive goals and achieve them.
Must be open to work overtime, as necessary.
2 axis or 4 axis/live tooling
Ability to adjust taper on the OD/ID/face
Experience with tail stock and steady rests
Able to check pin size over threads
Knowledge of bore gages
Able to add extra passes to OD/bore/face if necessary
Experience on Mori Seiki, Daewoo, Danichi, Doosan Puma machines a plus
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The phrases occasionally, regularly, and frequently correspond to the following definitions: Occasionally means up to 1/3 of working time, regularly means between 1/3 and 2/3 of working time, and frequently means 2/3 and more working time).
While performing the duties and responsibilities of this position, the employee is occasionally required to walk, use foot/feet to operate machine, reach above shoulders and move from place to place. The incumbent will regularly stand, sit and talk and listen and will frequently use hands to finger, handle or touch. Specific vision requirements for this position include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
During the performance of his/her work duties, the incumbent will be required to occasionally lift up to 50 pounds, and will frequently lift up to 25 pounds such as moving parts from material storage and moving parts in and out of work area.
Competitive wages and benefits
Job Type: Full-time
PI9133567e6ca6-26289-37848125
Expected to perform all the activities on the Factory Service Center Shipping & Receiving Team. Receives and ships all customer tools into and out of the Factory Service Center. Receives all customer returns and accurately enters customer and product information into various business platforms including JDEdwards, 360 Insight, or any other required business platform. Moves material to different locations in the building(s), utilizing various forms of material handling equipment including forklifts, hand trucks, two-wheel dollies or transfer truck. Evaluates customer returns for warranty, credit or repair as determined by company and department policies. Receives and ships all customer tools into and out of the Factory Service Center.
In This Role, Your Responsibilities Will Be:
* Receive tools sent to the factory service center from customers requesting a tool repair evaluation.
* Receive tools sent to the stock returns area from distributors requesting a credit.
* Receive parts shipments from DCs and suppliers, and all misc. packages that are sent to the factory service center. Put away parts into correct inventory locations.
* Package/box, label, and ship tools to customers and distributors accurately.
* Process/record all transactions in JDE, 360 Insight.
* Help walk-in customers with tool receipts and basic questions about the repair process.
* Identify the specific tool model on incoming receipts using variety of factors like serial number, product catalog, and general knowledge of product line.
* Evaluate condition of packaging and tool returned for stock credit. Make determination on whether the distributor should be given credit using a variety of factors such as condition of tool, serial number, sales order number, purchase order number. Determine whether the tool can be salvaged through repair or if the tool should be scrapped.
* Must have a good working or developing understanding of the entire product line.
* Good understanding of the various packaging sizes and understand limits of when the standard package can be substituted for another size.
* Supports receiving team at service desk counter, and interacts with customers in taking orders and providing feedback on the lead time in person.
* Receives tools for repair and customer returns at the standard daily and weekly pace set by the service center supervisor and management, without needing significant help from others.
* Information about tool received for repair that is entered into 360 with errors is relatively low and occurs within an acceptable amount of tolerance for the amount of training and experience with the product line.
* Parts and tools are put away into the correct inventory locations and errors are relatively low..
Who You Are:
* You stay aligned with your goals and stay productive. You prepare content for communication that is impactful. You build the customer relationships. You find ways to manage stress and pressure. You define issues and can map out a process.
For This Role, You Will Need:
* 1 year manufacturing or warehouse experience
* 1 year troubleshooting experience.
* Ability to interface with customers in person or via email communications.
* Ability to obtain a forklift license.
* Good oral and written communication skills.
* Working knowledge of computer applications.
* Legal authorization to work in the United States - Sponsorship will not be provided for this position.
Preferred Qualifications That Set You Apart:
* 3 years manufacturing experience, preferably in shipping/receiving/warehousing.
* 1-3 years customer facing experience.
* Forklift License
Our Culture & Commitment to You:
The salary range for this role is $45,700 - 53,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Learn more about our Culture & Values.
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