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Part-Time / Regular
$17.17 - $19.00 Hourly

The YMCA of Greater New York is here for all New Yorkers to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.

The Flatbush YMCA is seeking a Member Experience Representative who, under the direct supervision of the Membership Sales & Engagement Director, will provide a positive experience in person and by telephone to all constituents of the Flatbush YMCA. The Member Experience Representative will provide a high-quality member experience by building relationships in order to meet the needs of our constituents. In addition, they will efficiently and accurately process all transactions, including facility access, memberships, and program registrations.

• Enthusiastically greet and welcome everyone who enters the Branch with a smile as quickly as they enter as possible (staff says hello first!).
• Provide a positive experience with every interaction, in person and over the telephone.
• Answer the telephone with a smile in a friendly and inviting manner, using the standard YMCA greeting.
• Offer all guests and prospective members a tour of the facility.
• De-escalate difficult situations according to Y standards and utilize the 4 A's (Apologize, Ask, Acknowledge, Act).
• Dialog with any member that is considering cancelling their membership to provide information to the Membership Sales & Engagement Director.
• Make valuable use of any downtime by working on additional assignments.

• Arrive promptly for each scheduled shift with a positive attitude and a high level of energy.
• Wear your staff uniform and visible name tag.
• Use professional communication to engage constituents in the Y.
• Conduct yourself as a team player and support co-workers and all staff at all times, in speech and in actions.
• Conduct yourself according to the YMCA values of caring, honesty, respect, and responsibility.

• Attend and successfully complete training on our customer management software within 30 days of employment.
• Take initiative for your personal and professional development by taking advantage of the opportunities the Y presents, formal and informal.
• Attend any training relevant to the position as assigned by your supervisor.

• Scan all members and program participants into the facility access system and ensure a photo is on file for every member to ensure safety and security for all.
• Answer telephone inquiries and collect contact information of callers so that we can follow up with prospective members and program participants.
• Transfer membership inquiries to the Membership Sales & Engagement Director when appropriate.
• Process program registrations with a focus on engagement in the programs (provide necessary information).
• Be knowledgeable of all facility and program offerings in order to provide information to members and prospective members.
• Accurately process all transactions, including membership, program registrations, facility access, and guest/resident room reservations, if applicable.
• Reconcile end-of-shift reports for accurate cash handling.
• Take adequate time with each constituent (do not rush).
• Efficiently process guest passes according to guest pass policies.
• Pass along important information that occurred during your shift to the Membership Sales & Engagement Director.

• High School diploma or equivalent. College Credits preferred.
• One (1) to two (2) years of customer service experience.
• Knowledge of Microsoft Office and computer literate.
• Strong interpersonal skills with the ability to quickly build rapport and credibility.
• Entrepreneurial spirit with the willingness to support team members by covering additional shifts at times.
• Ability to work in a fast-paced environment and deal with pressure.
• Excellent communication and problem-solving skills.
• Entrepreneurial spirit with the ability to work a variety of hours, including daytime, evenings, and weekends.

The YMCA of Greater New York offers a variety of benefits to its staff members, including retirement benefits, medical, paid time off, free YMCA membership, and more! Benefit eligibility is determined by an individual's employment status (i.e., full-time or part-time), tenure, and/or the number of hours scheduled to work. Click here for more information.

If you would like to be a member of our dynamic team, please complete our online application and submit your rsum and a thoughtful cover letter that explains your interest in the role and our organization. If you are a current YMCA employee, please submit your application through the Internal Career Site in Cornerstone.

Job ID: req2177

Employment Type: Part-Time / Regular

Location: Flatbush YMCA
Brooklyn, NY

Equal Opportunity Employer Drugfree Workplace

Auxiliary aids and services are available upon request to individuals with disabilities

Job Summary:

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.

Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's \"50 Companies that Care\". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

The Role: Responsible for assisting guests, maintaining public safety, controlling access to restricted areas, and preventing unauthorized items from entering the venue.

Job Functions:

• Assist Security Manager to recruit, interview, select, train, supervise, counsel, and discipline department staff for efficient control of the department.
• Supervise and direct security staff to implement the security plan to ensure safety, care, customer service, and efficiency.
• Provide guidance and lead improvements and implement adjustments as necessary.
• Interact with guests in a friendly, courteous and direct manner.
• Investigate and resolve issues and customer complaints.
• Circulate among guests to preserve safety, order and to protect property.
• Patrol premises to detect problems, threats, and prevent unauthorized entry through aisles, doors, gates, and fences.
• Conduct searches of guests by physical pat downs and/or metal detector wands and conduct bag searches to prevent weapons and other unauthorized items from entering venue.
• Check tickets and passes to ensure that guests are seated in the appropriate reserved seating areas.
• Assists guests by directing them to the appropriate seating areas and other venue amenities, answering questions about the venue or event, and helping to solve guest issues as they arise.
• Warn guests of rule infractions and apprehend or evict violators from the venue.
• Assist medics to reach and remove guests in need of help.
• Complete written reports of incidence occurring during each event.
• Assist with post-event cleanup in the pavilion.
• Work in an outdoor environment in a variety of weather conditions.
• Other tasks assigned by the Security Manager or Security Supervisor.
• Always display a positive customer service attitude.

Qualifications:

• Position requires constant walking, climbing stairs, standing.
• Must be able to lift 50 lbs.
• High school diploma or equivalent experience required.
• Experience with supervising a team of individuals in a group effort.
• Live event security/Law Enforcement experience preferred.
• Good working knowledge of security operations, safety practices in a business environment and enforcement procedures.
• Ability to perform duties in a professional manner and appearance.
• Ability to independently make good decisions within proper policy and procedures and use tact and diplomacy.
• A strong sense of teamwork and ability to execute programs.
• Must possess excellent communication skills, with the ability to express oneself in a professional, clear and concise manner.
• Must present a well-groomed appearance.

Licenses or Certifications:

• PSO certification/re-certification offered if not possessed or valid upon hire
• CA Guard Card a plus
• First Aid/CPR/AED desirable

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Equal Employment Opportunity

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

The expected compensation for this position is: $24.00 USD - $30.00 USD Hourly

Pay is based on a number of factors including market location, qualifications, skills, and experience.

Responsible for assisting the Count Room supervisory staff and participating in the dropping and counting the money that is pulled off the casino floor and other revenue sources.

• Sorts, counts, and records contents of slot, table game and poker drop boxes, bill changers and currency drop boxes, and Sportsbook Kiosk currency according to set procedures.
• Wraps all moneys picked up daily and transfers to vault.
• Transfers drop devices/carts from casino floor to count rooms.
• Removes drop boxes from carts and assembles in numerical order to determine if all boxes have been delivered and accounted for.
• Sorts, counts, straps, and records the results of daily counts in accordance to departmental and regulatory policies.
• Compares and contrasts totals from physical count to those entered in the computer as well as the numbers recorded on currency counters.
• May be assigned to verify, strap, and seal back currency.
• Prepares reports recording any discrepancies from the computer totals to the actual physical totals, while notifying the lead, or manager to any variance between the two.
• When assigned as computer operator, will enter all receipts.
• Identifies different denominations of gaming chips and currency; also required to count and stock chips and currency.
• Retrieves full and empty drop boxes.
• Performs minor repairs and maintenance on count room equipment and drop boxes.
• Notifies count room leadership of malfunctioning equipment.
• Maintains an ethical work habit in adhering to regulatory, departmental, and company policies.
• Performs other duties as assigned, always presenting oneself as a credit to Caesars and encourages others to do the same.
• Must present a well-groomed appearance.
• Compares information contained in drop boxes to data stored on computer terminal.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

• High school diploma or equivalent required.
• Must be 21+
• Prior count room or money handling experience (casino or bank) is preferred.
• Must be able to work any day of the week due to demand.
• Adding machine, computer terminal operation, and currency counting machine skills helpful.
• Basic mechanical (repair) ability preferred.
• Must possess a team mentality with the ability to work in a secured and surveillance area for prolonged period of time with coworkers.
• Must have the manual dexterity to open small locks, grip as well as remove and replace slot boxes while maintaining a fast pace to meet time constraints.
• Must be able to maintain a fast pace under stressful conditions.
• Must be able to read, write, speak and understand English.
• Must be able to obtain a LA Gaming License.

Additional Requirements

• Must be able to stoop, bend, kneel, crouch and pick-up money dropped on floor.
• Must be able to grip objects and have good finger movement when counting and handling currency.
• Must be able to differentiate denominations of chips and authenticity of currency.
• Must be able to stand for extended periods of time.
• Must be able to operate a computer, ten key adding machine and money counter.
• Must be able to respond to visual and aural cues.
• Ability to continuously maneuver in and around the casino, and around all count rooms.
• Ability to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust.
• Ability to work at a fast pace in mentally and physically stressful situations.

Job Identification 79092

Job Schedule Part time

Locations Horseshoe Bossier City (On-site)

Job Category: Health Center

Requisition Number: HSSIM002057

Full-Time

Hourly Range: $23 to $25 USD

Location: Stockton, CA 95207, USA

Health Services Specialist I

Full-Time

North Stockton Health Center, Stockton, CA

Provides direct service in all the health center specific areas including, sexual and reproductive health, abortion, prenatal, family medicine, as appropriate to scope of services and health centers.

Provides patients with accurate information regarding Planned Parenthood services, including questions pertaining to contraception, options, and funding sources.

Contributes to achieving health center productivity goals.

Screens financial, medical and social history with correct documentation of pertinent information.

Demonstrates PPMM customer service standards.

Solicits donations from patients per PPMM guidelines.

Demonstrates PPMM workplace values and service standards.

Follows all patient care standards.

Communicates professionally and accurately about services, payment and appointment scheduling.

Provides paperwork to patients and secures payment and insurance information as needed for billing purposes.

Enters accurate patient information into Electronic Practice Management System (EPM)

Makes Health Center appointments, provides information and appropriate referrals

Contacts insurance companies to obtain benefit information and authorization for services

Ensures accuracy of charges and posts charges to EPM for all pay types following established practices and procedures.

Runs end-of-day reports as directed by Center Manager.

Responsible for ensuring all charges are entered same day and all charges must be completed by close of business day.

Handles patient check-out, calculates and collects fees, solicits contributions, schedules future appointments.

Contacts appropriate Health Center staff and billing department personnel as necessary to obtain information needed to complete billing and to resolve errors.

Notifies supervisor of discrepancies or unusual occurrences in daily billing or computer software/hardware.

Responsible for scanning all documents in patients chart at date of service.

Responsible for completing all billing tasks and corrections within 72 hours of receipt.

Responsible for following all PPMM financial policies and procedures.

Prepares charts for next day appointments; completes confirmation calls and chart prep as needed.

Performs moderately complex lab testing including: Pregnancy tests, STI/HIV testing from blood and urine collection and phlebotomy/ and venipuncture.

Prepares daily patient lab samples for transfer to appropriate lab(s) including maintaining lab logs and running lab report for daily reconciliation.

Completes lab controls as needed.

Checks refrigerator temperatures.

Cleans instruments, exam rooms, lab area, and autoclave as assigned.

Prepares patients for exams and assists in exam room when needed;

Provides pregnancy testing, information and referral, schedules PT clients for follow up family planning or other appropriate services;

Performs lab work and venipuncture;

Prepares examination room with appropriate supplies for examination and cleans room;

• High School Diploma or General Education Diploma (GED)
• Able to communicate sensitive information across a range of diverse backgrounds (both verbal and written)
• General knowledge of Windows based computer applications and willingness to learn new computer skills
• Ability to work in a busy environment, handling multiple tasks simultaneously without compromising accuracy, attention to detail and respect to patients and staff

• Ability to work at nearby PPMM locations as needed
• Able to work nights and weekends as required

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!

Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.

PREMIER BENEFITS - For FULL TIME Employees:

● Competitive Pay

● 401K Matching Plan - Up to 4%

● Quarterly Bonus Opportunities

● Medical, Dental & Vision Insurance

● Employer Paid Life Insurance

● Short Term / Long Term Disability Insurance

● Paid Vacation Time Off

● Paid Holidays

● Referral Incentives

● Employee Assistance Programs

● Employee Discounts

● Fun Company Events

Description of Responsibilities

The Nutrition Care Specialist III performs a variety of specialized duties to support the nutrition support department. Responsibilities include assisting Registered Dietitians (RDs) and Nutrition Care Specialist I & II in coordinating enteral nutrition (EN) and supporting patient care management. The role involves processing and managing enteral nutrition orders within the EMR system, coordinating the timely delivery of formulas and supplies, and maintaining accurate patient records. Nutrition Care Specialist III also troubleshoots supply and equipment issues, manages inventory, and supports compliance with clinical, operational, and regulatory standards.

Reporting Relationship

Nutrition Support Supervisor

Responsibilities:

1. Enteral order entry and refills:

• Accurately enter orders into the EMR system, including processing the initial dispense, supply ticket, and faxing orders to home health.
• Calls patients to coordinate the timely and accurate delivery of enteral formula, equipment, and supplies, prioritizing the PHD program.
• Assist with maintaining the enteral census.
• Prioritize utilizing the preferred enteral formulary of Nestle.
• Process order changes and calculate formula amounts based on an ordered supply amount.
• Provides patient education on home enteral nutrition including formula use, tolerance troubleshooting, and EN pump operation and programming.
• Comply with the 90-day pump preventive maintenance protocol to meet ACHC standards.
• Coordinate care with RD, MD and home health agencies.
• Obtain updated weights, patient formula/supply inventory at home, patient compliance and any enteral feeding issues, and relay them to the Registered Dietitian as appropriate.
• Support non-dietitian, patient-related issues within the Nutrition Care Specialist III scope.

2. Nutrition Support Duties

• Participate in Medicare qualification processes for home EN and PN.
• Assists Registered Dietitians (RDs) with Medicare Infusion Initial Assessments.
• Reviews medication profiles and collaborates with pharmacists or RDs on medication reconciliations.
• Support the RDs with staying compliant with reviewing and signing enteral work orders in a timely manner.
• Provides troubleshooting for tolerance issues within scope of practice.

2. Perform data entry:

• Perform data entry of patient medication profiles to maintain ACHC standards.
• Discharge patients from EMR system at the end of therapy.

3. Enteral team liaison:

• Act as liaison for the Enteral team with the Nutrition Support department.
• Communicate with doctors, nurses, and hospitals regarding patient care
• Able to communicate well with the pharmacy staff, nutrition support team and supervisor.

1. Participate in surveys conducted by authorized inspection agencies.
2. Participate in the pharmacy’s Performance Improvement program as requested by the Performance Improvement Coordinator.
3. Participate in pharmacy committees when requested.
4. Participate in in-service education programs provided by the pharmacy.
5. Pursue continuing education programs appropriate to job responsibilities and certification requirements.
6. Pursue continuing education programs appropriate to job responsibilities and certification requirements.
7. Perform other duties as assigned by supervisor.
8. Comply with and adhere to the standards of this role as required by ACHC, Board of Pharmacy, Board of Nursing, Home Health Guidelines (Title 22), Medicare, Infusion Nurses Society, NHIA and other regulatory agencies, as applicable.

The following functions require the professional judgment of a pharmacist or dietitian and may not be performed by a Nutrition Care Specialist III:

1. Acceptance of verbal prescriptions.
2. Certification of filled prescriptions.
3. Weighing or measuring active drug ingredients without verification by a pharmacist.
4. Reconstitution of prefabricated medication without verification by a pharmacist.
5. Entry of orders into the computer system without verification by pharmacist.

Minimum Qualifications:

1. Flexible and able to work effectively in a multidisciplinary team.
2. Organizational skills are sufficient to maintain consistently accurate records.
3. Ability to evaluate options and to make efficient decisions.
4. Current knowledge of all applicable state and federal pharmacy laws, rules, and regulations.
5. Computer skills that include proficiency with spreadsheets and use of the internet, as well as word processing, and efficient use of the internet and e-mail.
6. Ability to use good judgment and work with minimal direction.
7. Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms.
8. Knowledge of basic medical terminology

Position Qualifications:

1. Must be within one year of obtaining a Bachelor’s Degree or advanced degree from an accredited institution with a major in Foods and Nutrition.
2. Prior experience in a hospital, pharmacy, or home health company is of benefit.
3. Prior experience in a consumer related business is also of benefit.
4. Experience in nutrition support in an acute care or long term care facility is desirable.

About the Company

Bring your customer focus, analytical mindset, and operational coordination skills to Hermes Abrasives, a cutting-edge subsidiary of WALTER Surface Technologies. Since 1952, WALTER has built a reputation for high quality and innovation in surface treatment technologies and is a global leader in high-performance solutions for the metalworking industry. Our philosophy centers on empowering customers to work smarter and achieve excellence through superior technology, products, performance, safety, and durability—driving increased productivity and profitability.

About the Role

We are seeking a highly organized and customer-focused Customer Support & Internal Sales Representative to support North American Coated Abrasives operations. This hybrid role blends customer service excellence with internal sales, pricing analysis, and operational coordination. This position serves as a primary liaison between customers, Territory Sales Managers, Customer Service, Finance, and global manufacturing partners. Success in this role requires strong attention to detail, commercial awareness, and the ability to manage multiple priorities while protecting margin, ensuring order accuracy, and maintaining service standards. This is a cross-functional role with direct impact on customer satisfaction, pricing integrity, inventory management, and overall account health.

Responsibilities

• Order Management & Fulfillment
• Accurately enter, manage, and monitor customer orders in SAP.
• Coordinate production schedules, inventory levels, and delivery timelines.
• Expedite orders and coordinate air freight/import shipments when required.
• Track lost or damaged shipments and manage return logistics.
• Maintain open order and inventory forecast reports (P2D).
• Proactively communicate order updates, delays, and changes to customers.
• Pricing & Profitability Management
• Approve and analyze pricing requests within established guidelines.
• Evaluate margin impact using cost-of-goods data.
• Generate material numbers to determine cost structures.
• Prepare and maintain Competitive Pricing Reports (CPRs).
• Support special pricing arrangements and volume-based agreements.
• Provide historical cost and margin analysis to Territory Sales Managers.
• Customer & Account Management
• Serve as primary contact for customer and distributor inquiries.
• Oversee new account applications and evaluate credit worthiness.
• Maintain SAP account records and documentation.
• Resolve service issues, complaints, returns, and disputes.
• Provide invoices, delivery notes, and pricing documentation upon request.
• Inventory & Financial Support
• Monitor consignment and ABR inventory accounts.
• Prepare inventory count sheets and reconcile discrepancies.
• Support Accounts Receivable with past-due balances and disputes.
• Upload invoices to customer portals and assist with reconciliation requests.
• Sales & Operational Support
• Support Territory Sales Managers with profitability analysis and reporting.
• Prepare open order and sales activity reports.
• Coordinate international shipments and proforma invoices.
• Assist Customer Service with escalated issue resolution.

Qualifications

• Associate degree in Business, Marketing, or related field
• 2+ years of experience in Customer Service, Sales Support, or Inside Sales
• Proficiency in Microsoft Office (Excel, Word)
• D365 CRM experience
• Strong analytical and communication skills
• Authorized to work in the United States

Required Skills

• Customer Service Excellence: Responsive, solution-oriented, and professional
• Pricing & Margin Analysis: Understands cost drivers and profitability impact
• ERP & CRM Proficiency: Strong working knowledge of SAP and D365
• Supply Chain Coordination: Aligns production, logistics, and customer demand
• Financial Acumen: Cost awareness and margin sensitivity
• Organizational Agility: Manages multiple priorities under deadlines
• Attention to Detail: Ensures accuracy in orders, pricing, and documentation
• Cross-Functional Collaboration: Works effectively across Sales, Finance, and Operations

Preferred Skills

• Bachelor’s degree
• 3–5 years of experience in Sales Operations or Internal Sales
• SAP experience
• Experience in coated abrasives or industrial distribution
• Familiarity with pricing models and margin analysis

Pay range and compensation package

Hybrid office environment with cross-functional collaboration. Hourly / Non-Exempt (FLSA). Department: Internal Sales.

Equal Opportunity Statement

What Success Looks Like (First 12 Months)

• Orders are entered accurately with minimal rework or corrections
• Pricing approvals align with margin targets and company guidelines
• Customers receive proactive communication and timely resolution of issues
• Inventory and consignment accounts remain accurate and reconciled
• Territory Sales Managers receive reliable profitability and sales reporting
• Reduced disputes, improved on-time delivery, and strengthened customer relationships
• Consistent execution that protects both service standards and profitability

FORCE America, Inc. is looking to fill an opening for a Mechanical/Hydraulic Inside Sales Specialist. This role, located in person at our Riverside, MO location, will provide customer support by responding to inquiries, requests for quotes as well as answer basic questions on systems we provide. This person will also build relationships with customers, provide technical support and troubleshooting, negotiates with customers and coordinates with our Outside Sales Team members.

FORCE America provides systems and components to the on-and off-highway mobile markets. FORCE America is 100% employee-owned and has a strong presence in the market for over 70 years. We provide a competitive salary and excellent benefits.

Essential Responsibilities:

• Partners with assigned customer base to provide pricing, availability, updates on order status.
• Assists with overflow customer inquiries regarding common product lines, current orders, escalate orders, part availability, provides alternative product, and light technical support.
• Enters system sales and quotes.
• Enters purchase orders.
• Provides light technical support for the development of applications and design.
• Provides troubleshooting for systems.
• Authorizes warranty and credit dispositions.
• Administrative support including email orders, fax, and providing number RMA’s.
• Partner with Outside sales team to coordinate customer service needs for dedicated customer base.
• Other duties as assigned.

Minimum Qualifications:

• High School Diploma or GED required.
• 2-4 years of relevant work experience in mechanical type role preferred. Experience in a customer-facing role a big plus.
• Ability to develop a comprehensive understanding of product knowledge and application, assembly, and the ability to troubleshoot.
• Demonstrated cultural expectations of core values in inside sales.
• Good negotiation skills, able to provide value added up-selling.
• Able to develop relationships with internal and external customers.
• Strong mechanical aptitude.
• Good communication skills, written and verbal, most often over the phone.
• Strong sense of urgency and ability to prioritize in order to meet the expectations of the customer.
• Detail oriented and the ability to exhibit patience.
• Experience with MS applications, Outlook, Excel and Word preferred.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance
• And more!