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133 positions found — Page 10

Founding Product Manager | AI x Logistics | San Francisco (On-site)
🏢 TDA
Salary not disclosed
Hayward, California 1 week ago

We're hiring a Founding Product Manager to help build AI-powered software transforming how logistics operators work.

This is not a feature-factory PM role.

This is a ground-floor opportunity to design and ship a product that turns messy, real-world logistics workflows into simple, trusted, intelligent software.

Who we're looking for

You're scrappy, systems-minded, and thrive in ambiguity.

  • 3–5+ years shipping B2B SaaS products
  • Experience building products from 0→1 (ideally for non-technical users)
  • Comfortable operating in highly regulated or operationally complex industries
  • Strong product instincts paired with structured thinking
  • Bonus: logistics, supply chain, or fintech experience
  • Early stage startup experience

You're excited by turning operational chaos into elegant, intuitive systems.

What you'll do

  • Own end-to-end product execution. from customer discovery and prioritization through delivery and launch
  • Map messy, real-world logistics workflows into crisp product experiences
  • Work closely with engineering to ship AI features operators trust defining quality bars for accuracy, confidence, and explainability
  • Build the product foundation: instrumentation, metrics, release processes, and scalable systems
  • Visit customers to deeply understand workflows and pain points
  • Partner with GTM to drive adoption, retention, and expansion

This is a true founding PM role. You'll shape not just features, but the product philosophy and operating system of the company.

Comp

$150K–$200K

0.3–0.8% equity

If you want to build at the intersection of AI and global trade and be the product leader from day one please send in your resume asap

Not Specified
Cloud Systems Engineer
Salary not disclosed
Pleasanton, CA 1 week ago

Cloud Systems Engineer

Location: Pleasanton, CA (3 days onsite)

Duration: 9-Month W2 Contract (Potential Extension)

Pay Rate: $85–$100/hour (DOE)

Employer: Russell Tobin (supporting a leading enterprise retail organization)


Job Overview

Russell Tobin is supporting a leading enterprise retail organization in hiring a Cloud Systems Engineer to join its Compute & Storage team.


This is a project-focused hybrid infrastructure engineering role — not an operations support position. The engineer will design, build, and automate infrastructure platforms across cloud and on-prem environments as the organization continues major data center retirement and cloud migration initiatives.


The ideal candidate is a strong Linux engineer with deep automation expertise and experience building scalable infrastructure solutions in enterprise environments.


Key Responsibilities

  • Design and build hybrid IaaS infrastructure across Azure, Oracle Cloud Infrastructure (OCI), Google Cloud Platform (GCP), and on-prem systems
  • Support large-scale data center migration initiatives to cloud platforms
  • Engineer and modernize infrastructure provisioning pipelines
  • Develop automation for cloud orchestration using Terraform and configuration management tools
  • Provide Level 3 engineering support for complex Linux and Windows infrastructure (project-based work)
  • Build new infrastructure platforms to support product and warehouse systems
  • Collaborate cross-functionally with infrastructure and product teams
  • Participate in occasional deployment windows (some nights during implementation phases)



Required Qualifications

  • 5–6+ years of systems engineering experience
  • Strong Linux administration and debugging experience
  • Experience building new infrastructure platforms
  • Automation expertise (Terraform, Ansible, Python)
  • Familiarity with Chef (expertise not required; willingness to work with it)
  • Experience with virtualized environments (VMware ESX, Nutanix, or similar)
  • Experience supporting Windows Server environments
  • Experience working in enterprise IaaS environments


Preferred Qualifications

  • Azure infrastructure experience
  • Oracle Cloud Infrastructure (OCI) experience
  • Google Cloud Platform (GCP) exposure
  • Oracle KVM
  • Warehouse Management Systems experience
  • Experience modernizing provisioning pipelines


Top Skill Priorities

  1. Automation skillsets (Terraform, Ansible, Python)
  2. Virtualized platforms
  3. Infrastructure solutions mindset


Work Environment

  • 3 days onsite in Pleasanton, CA
  • Project-focused engineering team
  • Enterprise-scale hybrid cloud environment
  • Contract opportunity with strong potential for extension



Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Not Specified
Hardware Technical Program Manager
Salary not disclosed
Hayward, California 1 week ago

About the Opportunity: A fast-growing leader in consumer electronics sensory technologies (acoustics, haptics, vibration motors, micro actuators, and precision components) is rapidly expanding its motors and robotics team in the Bay Area. This high-impact role supports major global smartphone, wearable, and laptop OEMs, driving next-generation small motor systems and related modules from concept through high-volume mass production.

Green card or Citizenship required

Key Responsibilities:

  • Own and lead cross-functional program execution for micro-motors, vibration/haptics actuators, gearboxes, small robotics modules, and cooling systems (fans/blowers) from early design through NPI, prototyping, qualification, and ramp to full production.
  • Serve as the primary voice of the customer: collaborate closely with high-level clients (decision-makers at top-tier OEMs), manage build schedules/milestones, mitigate risks, resolve interdependencies, and handle commercial topics (quotes, POs, invoices, pricing/delivery).
  • Coordinate global cross-functional teams (engineering, manufacturing, quality, supply chain) and work directly with engineering/factory teams to ensure on-time delivery and quality targets.
  • Identify and drive program priorities, even when not fully defined; take full ownership of project success without requiring direct authority.
  • Support customer visits to manufacturing sites and be available outside regular hours as needed.

Required Qualifications:

  • Bachelor's degree (Engineering, Supply Chain, or related field) or equivalent experience.
  • 3–5+ years of program/project management experience (5–10 years preferred for senior fits).
  • Proven track record driving hardware/product development lifecycles in high-volume consumer electronics or related industries (smartphones, wearables, laptops, tablets, robotics/small actuators).
  • Strong understanding of NPI cycles, supply chain operations, and cross-functional team leadership.
  • Experience with Hardware, not software
Not Specified
Systems Engineer
🏢 Russell Tobin
Salary not disclosed
Pleasanton, CA 1 week ago

Job Title: Cloud Systems Engineer

Location: Pleasonton, CA - Onsite with 80%

Duration: 9 Months

Pay Range: $70/hr -$90/hr on W2 (DOE)



Description:

This hybrid cloud role will be part of a talented team that is responsible for the growth, on-going maintenance and development of IaaS running primarily on Linux and Windows in cloud and on-premises. Provides level 3 support (on an on-call support rotation model) for complex systems and applications. Work across product teams and operations to design and implements tools that automate infrastructure configurations, provisioning, builds, and deployments.


This position will be remote and will need to work nights and weekends.


Responsibilities:

  • Updating, designing, and adding automation for provisioning and managing infrastructure, operating system, and middleware components.
  • Designing, engineering, and maintaining a highly complex and secure cloud environment for Oracle and Azure Cloud.
  • Provide support for complex system and applications, rolling out new systems, maintaining, migrating, upgrading and improving the long-term performance of the systems.
  • Perform as a member of the systems administration team to support the installation, optimization, integration, troubleshooting, backup, recovery, modification, security, and upgrading of IT systems and components to provide services that enable customers to effectively apply IT to business requirements
  • Have knowledge of tools and mechanisms for distributing new or upgraded software to ensure customers receive current versions of supported software, as they become available.
  • Shall be able to work with other senior staff to recommend and design systems architecture and topology from both general and specific perspectives.
  • Provide an on-call support rotation model.

•Collaboration & Influencing

•Learning Agility

•Drives Results

•Customer Impact


Skills and Experience:

  • Bachelor's degree or equivalent experience in IT Preferred and 6+ years of progressive experience in engineering and design capacities, and documentation.
  • The ideal candidate must be a self-starter with strong work habits and have mid-level career experience in maintaining large numbers of Linux and Windows servers in Bare Metal, ESX, and Cloud environments.
  • Deep Understanding of Windows/Linux Fundamentals including Reading/Understanding system logs, run tracing and debugging tools, and network packet captures for analysis of resolving root cause.
  • Implementing and Administering VMware ESX/ESXi/Vcenter, Creating vSwitches, Port groups, NIC Teaming, Bonding, and VLAN or Virtual Network Problem management.
  • Experience with public cloud platforms – IaaS, PaaS, Kubernetes, Docker, and Vagrant (Azure & OCI are preferred)
  • Experience with Automation technologies like Infrastructure as a Code with Chef, Terraform, and Jenkins. Deployment technologies such as, PXE Kickstart, Windows SCCM, and configuration managment for mobile devices. Scripting experience, specifically with Bash/python/Ruby/Perl/Powershell language Preferred.
  • Experience with Warehouse or Manufacturing automation a plus working with PLC, Conveyance, and Warehouse Controls Systems, Understanding of Warehouse Management Systems, and Prior work with real-time systems Preferred
  • Experience with Monitoring tools like Nagios or New-Relic and Kafka or other stream service.


Additional Skills:

  • Github/Github Actions
  • Ansible/Chef
  • Azure/OCI Cloud
  • Linux Containers/Kubernetes/Docker
  • Oracle KVM / KVM
  • Oracle Enterprise Linux


Benefits Info: Russell Tobin/Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Not Specified
Product Manager, Streaming Intelligence
Salary not disclosed
Hayward, California 1 week ago

Company Description

Whissle is bridging the missing link in multi-modal AI. We are moving beyond the slow, broken \"turn-based\" experience of current AI solutions to pioneer Streaming Intelligence. Our platform continuously interprets meaning from live multi-modal input streams (voice, text, visual) to trigger instant, contextual actions and achieve faster task completion. This zero-wait, real-time approach creates a hands-free, hyper-personalized, and ambient interaction experience.

Role Description

As the VP of Product, Streaming Intelligence, you will be the definitive product owner and strategist for Whissle's core technology and APIs. Your mission is to define, prioritize, and drive the execution of a product roadmap that capitalizes on our Streaming Intelligence differentiator.

You will work closely with the CEO, the AI/ML, and Software Engineering teams to transform our advanced models into scalable enterprise solutions.

Product Strategy & Vision

  • Own the Streaming Intelligence Vision: Define the long-term product strategy on Advanced Streaming Intelligence for speech, text, and visual input streams.
  • Platform Roadmap Leadership: Develop and execute the product roadmap for the Intelligence-API and the Ambient-BOT platform components.
  • Monetization & Market Expansion: Identify and prioritize the next categories of consumer and enterprise applications—from hyper-personalized search to audio-visual NPC controls—that can be enabled and monetized by our zero-wait technology.

Enterprise & Execution

  • Drive Enterprise Deployment: Oversee the productization and successful deployment of the platform for major enterprise clients, directly contributing to company goals.
  • Domain Adapter Strategy: Guide the development of domain adapters (e.g., HR, CX, e-commerce) to facilitate specialized enterprise use cases.
  • Security & Compliance as a Feature: Ensure all products meet high standards for security, data privacy, and compliance (e.g., SOC2/HIPAA), productizing features like real-time redaction and non-storage of sensitive information transmission.

Leadership and GTM

  • Guide the Part-Time PM: Work in partnership with the existing Product Manager to ensure tactical execution, including the launch of the Whissle App v1 and successful paid pilot programs.
  • Market Leadership: Analyze competitor activities (e.g., turn-based systems like ChatGPT, Gemini, Perplexity) and use these insights to solidify Whissle's differentiated market positioning.

Qualifications

  • 10+ Years of Product Leadership experience, with a proven track record of bringing highly technical B2B/Enterprise products to market.
  • Deep Technical Expertise in AI/ML, particularly in the areas of speech, language processing, signal processing, or multi-modal AI.
  • Exceptional Strategic Planning skills, with prior experience scaling a product which needs real-time intelligence, broad technology skills and experience.
  • Strong Business Acumen in SaaS, enterprise licensing, and API revenue models.
  • Bachelor's degree in Business, Computer Science, Engineering, or a related field; a Master's or PhD is a strong plus (especially given the team's academic background).
  • Experience with building startups will be preferred

Compensation

We are on-boarding visionary leadership on equity basis before we raise suitable money from investors in the loop.

Not Specified
Badging Specialist
Salary not disclosed
Hayward, California 1 week ago

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Company Overview:Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Description:

The Access Management Specialist role is responsible for processing security and access permissions for various individuals requiring building access. They also serve as a customer service representative, assisting with access control requests and troubleshooting badge-related issues. Other responsibilities include managing inventory, generating reports, and assisting with alarm remediation.

Key Responsibilities:

  • Lead day-to-day global badge operations management
  • Hands-on operational involvement including processing Jira tickets, supporting new employee onboarding, and driving continuous program improvements
  • Implement secure access zones and aide in the development of physical access infrastructure that supports identity management and RBAC/ABAC policies

Required Qualifications:

  • Minimum of 1-3 years of experience in Security, Badging, Access Control fields.
  • Proven experience with security access control systems (e.g., CCure, Kastle, Brivo, and property management access platforms)
  • Strong background in access management within security operations
  • Experience with Genetec is highly preferred

Work Schedule:

  • Primary schedule: Monday through Friday 3pm-11pm
  • Flexibility to provide support on weekends as business needs arise

Compensation

Estimated Pay Range: $30.35 - $42/hr

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Not Specified
Staff Data Scientist - Post Sales
🏢 Harnham
Salary not disclosed
Hayward, California 1 week ago

Staff Data Scientist – Post Sales

Location: San Francisco (Hybrid)

Salary: $200–250k base + RSUs

This fast-growing Series E AI SaaS company is redefining how modern engineering teams build and deploy applications. We're expanding our data science organization to accelerate customer success after the initial sale—driving onboarding, retention, expansion, and long-term revenue growth.

About the Role

As the senior data scientist supporting post-sales teams, you will use advanced analytics, experimentation, and predictive modeling to guide strategy across Customer Success, Account Management, and Renewals. Your insights will help leadership forecast expansion, reduce churn, and identify the levers that unlock sustainable net revenue retention.

Key Responsibilities

  • Forecast & Model Growth: Build predictive models for renewal likelihood, expansion potential, churn risk, and customer health scoring.
  • Optimize the Customer Journey: Analyze onboarding flows, product adoption patterns, and usage signals to improve activation, engagement, and time-to-value.
  • Experimentation & Causal Analysis: Design and evaluate experiments (A/B tests, uplift modeling) to measure the impact of onboarding programs, success initiatives, and pricing changes on retention and expansion.
  • Revenue Insights: Partner with Customer Success and Sales to identify high-value accounts, cross-sell opportunities, and early warning signs of churn.
  • Cross-Functional Partnership: Collaborate with Product, RevOps, Finance, and Marketing to align post-sales strategies with company growth goals.
  • Data Infrastructure Collaboration: Work with Analytics Engineering to define data requirements, maintain data quality, and enable self-serve dashboards for Success and Finance teams.
  • Executive Storytelling: Present clear, actionable recommendations to senior leadership that translate complex analysis into strategic decisions.

About You

  • Experience: 6+ years in data science or advanced analytics, with a focus on post-sales, customer success, or retention analytics in a B2B SaaS environment.
  • Technical Skills: Expert SQL and proficiency in Python or R for statistical modeling, forecasting, and machine learning.
  • Domain Knowledge: Deep understanding of SaaS metrics such as net revenue retention (NRR), gross churn, expansion ARR, and customer health scoring.
  • Analytical Rigor: Strong background in experimentation design, causal inference, and predictive modeling to inform customer-lifecycle strategy.
  • Communication: Exceptional ability to translate data into compelling narratives for executives and cross-functional stakeholders.
  • Business Impact: Demonstrated success improving onboarding efficiency, retention rates, or expansion revenue through data-driven initiatives.
Not Specified
Staff Data Scientist - Sales Analytics
🏢 Harnham
Salary not disclosed
Hayward, California 1 week ago

Staff Data Scientist – Sales Analytics

Location: San Francisco (Hybrid)

Salary: $200–250k base + RSUs

This fast-growing Series E AI SaaS company is redefining how modern engineering teams build and deploy applications. We're looking for a Staff Data Scientist to drive Sales and Go-to-Market (GTM) analytics, applying advanced modeling and experimentation to accelerate revenue growth and optimize the full sales funnel.

About the Role

As the senior data scientist supporting Sales and GTM, you will combine statistical modeling, experimentation, and advanced analytics to inform strategy and guide decision-making across our revenue organization. Your work will help leadership understand pipeline health, predict outcomes, and identify the levers that unlock sustainable growth.

Key Responsibilities

  • Model the Business: Build forecasting and propensity models for pipeline generation, conversion rates, and revenue projections.
  • Optimize the Sales Funnel: Analyze lead scoring, opportunity progression, and deal velocity to recommend improvements in acquisition, qualification, and close rates.
  • Experimentation & Causal Analysis: Design and evaluate experiments (A/B tests, uplift modeling) to measure the impact of pricing, incentives, and campaign initiatives.
  • Advanced Analytics for GTM: Apply machine learning and statistical techniques to segment accounts, predict churn/expansion, and identify high-value prospects.
  • Cross-Functional Partnership: Work closely with Sales, Marketing, RevOps, and Product to influence GTM strategy and ensure data-driven decisions.
  • Data Infrastructure Collaboration: Partner with Analytics Engineering to define data requirements, ensure data quality, and enable self-serve reporting.
  • Strategic Insights: Present findings to executive leadership, translating complex analyses into actionable recommendations.

About You

  • Experience: 6+ years in data science or advanced analytics roles, with significant time spent in B2B SaaS or developer tools environments.
  • Technical Depth: Expert in SQL and proficient in Python or R for statistical modeling, forecasting, and machine learning.
  • Domain Knowledge: Strong understanding of sales analytics, revenue operations, and product-led growth (PLG) motions.
  • Analytical Rigor: Skilled in experimentation design, causal inference, and building predictive models that influence GTM strategy.
  • Communication: Exceptional ability to tell a clear story with data and influence senior stakeholders across technical and business teams.
  • Business Impact: Proven record of driving measurable improvements in pipeline efficiency, conversion rates, or revenue outcomes.
Not Specified
Full Stack Engineer
Salary not disclosed
Hayward, California 1 week ago

A fast-growing robotics company is building autonomous systems designed to automate repetitive tasks within the global infrastructure and construction sector. The company's mission is to help address workforce shortages while accelerating the development of critical infrastructure projects.

Their robotics platforms combine advanced autonomous navigation, cloud software, and intelligent field tools to improve precision and efficiency across construction environments. With a growing fleet of robots already deployed across multiple project sites globally, the company is developing the next generation of automation tools used in areas such as infrastructure development, surveying, energy projects, and large-scale construction.

The company is seeking a Full-stack Developer to design and maintain the software systems that power its robotics ecosystem — including operator dashboards, cloud infrastructure, and applications that interface with robots operating in the field.

This role will contribute to building reliable tools for mission planning, fleet monitoring, and communication between cloud systems and robotic platforms. The position involves close collaboration with robotics engineers, field operations teams, and product stakeholders to ensure the software delivers measurable impact in real-world environments.

Key Responsibilities

  • Design and develop full-stack applications for device management, mission control, and fleet coordination.
  • Build and maintain mobile applications used by field operators.
  • Develop desktop applications used to interface with robotic systems.
  • Create web dashboards and APIs for mission planning, telemetry visualization, and operational data analysis.
  • Integrate cloud infrastructure for data storage, monitoring, and deployment.
  • Ensure reliable communication between cloud services and deployed robotic systems.
  • Collaborate with robotics, product, and field teams to deliver integrated software functionality.
  • Write technical documentation for APIs, system architecture, and software modules.
  • Optimize systems for scalability, reliability, and performance in field environments.
  • Requirements
  • Education
  • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

Experience

  • 4+ years of professional full-stack development experience.
  • Strong experience with JavaScript / TypeScript using modern frameworks such as React, Next.js, and Node.js.
  • Strong UI/UX development experience using modern CSS frameworks.
  • Experience building mobile applications using React Native.
  • Experience developing cross-platform desktop applications.
  • Production experience with cloud platforms such as AWS including APIs, storage, and deployment pipelines.
  • Strong understanding of software architecture, testing methodologies, and performance optimization.
  • Proficiency with development tools including Git, issue tracking systems, and CI/CD pipelines.

Soft Skills

  • Strong analytical and problem-solving ability.
  • Ability to collaborate effectively in a fast-paced engineering environment.
  • Strong ownership mindset and communication skills.
  • Preferred Qualifications
  • Experience working with robotics systems or robotics middleware.
  • Familiarity with real-time communication protocols such as WebSockets or MQTT.
  • Experience working with IoT devices, connected hardware, or industrial systems.
  • Experience working with performance-sensitive or multi-threaded applications.
  • Experience with containerization technologies such as Docker or Kubernetes.
permanent
Director of Notary Operations
Salary not disclosed
Hayward, California 1 week ago
Director of Notary Operations
Company Description

At OneNotary, we are transforming the notary industry by making secure, fast, and accessible online notarization available anytime, anywhere. Trusted by tens of thousands of businesses across the U.S., our platform powers critical transactions for individuals and enterprises in highly regulated environments.

As we continue to scale, we are looking for experienced leaders to help deliver operational excellence and a best-in-class customer experience.

Role Description

We are seeking a Director of Notary Operations to lead and scale OneNotary's nationwide notary network. This role is responsible for ensuring high-quality, compliant, and efficient notary services while continuously improving the experience for both business clients and individual signers.

Reporting to executive leadership, the Director will work closely with Product, Engineering, Compliance, and Customer Success teams to optimize operations, strengthen quality standards, and support platform growth.

Key Responsibilities
  • Lead and scale OneNotary's notary operations team and nationwide network of remote notaries.
  • Establish training, certification, and onboarding programs to ensure notaries meet high standards of professionalism, compliance, and customer service.
  • Implement quality assurance processes including audits, coaching, and performance monitoring.
  • Ensure adherence to state-specific notary laws and RON regulations.
  • Manage workforce planning and session fulfillment to maintain strong service levels.
  • Track operational KPIs and drive improvements in efficiency, quality, and customer satisfaction.
  • Partner with Product and Engineering to improve tools and workflows for notaries and customers.
Qualifications
  • 10+ years of leadership experience in operations, customer experience, or service delivery.
  • Experience building and managing distributed or remote teams.
  • Strong background in training, quality management, and operational process improvement.
  • Experience in regulated industries such as legal tech, fintech, or SaaS preferred.
  • Data-driven leader with strong cross-functional collaboration skills.
Not Specified
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