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About Us

Great People, Great Food, Great Coffee.

At Pressed Cafe, we believe that exceptional food and drink start with quality ingredients and a passion for hospitality. Our extensive all-day fast-casual menu is crafted with a Mediterranean flair, using the freshest local ingredients to bring bold flavors and wholesome meals to every guest.

Whether you’re grabbing a post-workout juice, fueling up with a hot latte and an egg sandwich, or catching up with a friend over lunch, we deliver a sophisticated and worldly dining experience—always with fast, friendly service.

At the heart of everything we do is our mission: Great People, Great Food, Great Coffee. It’s what drives our commitment to excellence, from the kitchen to the customer experience.

About the Role

Pressed Café is seeking a dependable and experienced General Manager (GM) to oversee all aspects of restaurant operations and lead a dedicated team committed to providing exceptional food and guest experiences.

The General Manager plays a vital role in ensuring operational consistency, financial performance, and employee development — keeping the restaurant running smoothly, efficiently, and to Pressed Café’s high standards every day. Lead With Excellence. Build Stability. Inspire Your Team.

What You’ll Do

• Oversee all restaurant operations: kitchen, dining room, counter, and drive-thru
• Ensure service, quality, and cleanliness standards are met at all times
• Recruit, hire, train, and develop team members and shift leaders
• Manage inventory, ordering, and vendor relationships to control costs and prevent waste
• Monitor labor, food, and beverage costs to maintain profitability
• Ensure proper execution of opening, operating, and closing procedures
• Maintain operational targets for service speed — drinks under 2 minutes, food in 2–5 minutes
• Drive consistent guest satisfaction and address concerns promptly
• Lead by example with a visible presence on the floor, supporting staff in real time
• Complete administrative responsibilities including scheduling, payroll, reporting, and maintenance logs
• Ensure safety, sanitation, and compliance with all company and regulatory standards

What You Bring

• 3+ years of experience as a General Manager or senior management in a fast-paced restaurant environment
• Proven track record of maintaining operational excellence and cost control
• Dependable, structured leadership style — focused on consistency, accountability, and follow-through
• Strong ability to develop, train, and retain staff
• Excellent communication and organizational skills
• Hands-on approach — willing to work alongside the team to ensure success
• Calm under pressure and solutions-driven
• Strong understanding of food safety, scheduling, and financial management

Work Requirements

• Ability to work 10-hour shifts, including weekends or holidays as needed
• Able to stand and walk for extended periods
• Able to lift up to 50 lbs occasionally
• Comfortable working in a fast-paced environment with changing priorities

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Exciting opportunity for a Packaging Production Designer with 5+ years experience for a long term contract. Strong proficiency with Photoshop, Illustrator, and Indesign are a must for this role and studio agency experience is a plus --recent packaging experience (packaging in the past 12 months) required. This a hands on production role in a fast paced environment; get in touch if you love all things Production and are looking for your next role!

• Execute high-quality, print-ready mechanicals for packaging, displays, collateral, and more.
• Adhere to brand guidelines
• Adhere to file naming and creative server structures.
• Support creative in regards to product design
• Work closely with fellow studio and production designers as well as marketing
• Work within tight deadlines and with a quick turnaround

Qualifications

• Bachelor's degree required (Graphic Design or related degree).
• 4+ years of related work experience, internal or external agency experience preferred.
• Background in print with a desire to learn more hands on digital production
• Packaging experience required
• Expert with InDesign, Photoshop, Illustrator
• Ability to embrace change and quickly adapt in a fast-paced environment.
• Excellent communication skills and project management skills
• Experience with Workfront or similar tool a bonus
• Portfolio required for consideration.

We’re looking for a ServiceNow Developer on a 12‑month contract to support ongoing development and improvements across our clients ServiceNow platform. This role is based in Boston and follows a hybrid schedule, with a few days each week spent on‑site.

What you’ll be working on

• Enhancing and maintaining core ServiceNow modules, including ITSM (Incident, Problem, Change, Request), CMDB, Discovery, Service Catalog, Knowledge Management, and ITOM.
• Building and refining workflows using Flow Designer, Business Rules, Script Includes, Client Scripts, and UI Policies.
• Developing and supporting integrations with REST and SOAP APIs.
• Improving CMDB structure, data quality, and Discovery accuracy.
• Assisting with platform upgrades, testing, and general performance tuning.
• Working with teams across the business to turn requirements into practical, scalable solutions.
• Troubleshooting issues and helping keep the platform stable and reliable.

What we’re looking for

• Solid hands‑on experience working with key ServiceNow modules, especially ITSM, CMDB, Discovery, Service Catalog, and ITOM.
• Strong JavaScript skills, both server‑side and client‑side, within the ServiceNow framework.
• Familiarity with Flow Designer, Script Includes, Business Rules, and UI Policies.
• Good understanding of CMDB design, Discovery patterns, and service mapping concepts.
• Experience building integrations using REST/SOAP.
• Comfortable working in a hybrid environment and collaborating with technical and non‑technical teams.
• ServiceNow certifications are helpful but not required.

Contract details

• 12‑month contract
• Hybrid role based in Boston
• Competitive rate depending on experience

Job Description Summary:

Reporting to the Executive Chef for the unit, the Sous Chef, Japanese Cuisine, operations assists the Executive Chef in designing and preparing meals for Japanese airline customers. This role provides culinary expertise in authentic Japanese cuisine, and promotes quality food services and ensures food safety and sanitation requirements are followed. The sous chef drives the food production effort with the assistance of Food Supervisors, and leads the culinary team to drive excellence.

Annual Hiring Range/Hourly Rate:

• $80K - 90K per Year

Benefits:

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts
• Weekly pay for union employees
• Free hot healthy meals for unit operations roles

Job Description

Main Duties and Responsibilities:

• Responsible for ensuring food specifications and labor objectives meet all Company and customer requirements
• Supervises department for quality and quantity; ensures items are produced and dated according to specification, and coding system is adhered to correctly (i.e. - FDA, USDA, HAACP and other governmental regulations)
• Keeps account of attendance, sets up paperwork, sets up each shift and assigns employees to specified sections (schedule optimization)
• Orders raw material from storeroom and produces extra meals at last minute as needed
• Prepares daily production sheet and assigns tasks to employees; works with and directs employees through the use of the production sheet and passenger counts
• Responsible for all food items after requisitioning them from the storeroom; training and recurrent training of all employees on proper procedures of preparation
• Ensures safety procedures are adhered to; maintain cleanliness through shift to ensure quality product
• Manages daily production of hot and/or cold kitchens for quality and consistency
• Ensures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed.
• Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses.
• Monitors daily manpower planning and schedules employees.
• Responsible for employee retention and reducing employee turnover.
• Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s).
• Reviews and ensures employees in chain of command are in correct cost centers and correct job titles.
• Reviews and ensures union represented employees’ pay rates are correct based on wage scales and seniority.
• Employee must complete all company required training including but not limited to ServSafe
• Compliance with all company required policies, procedures and processes including but not limited to required training

Qualifications

Education:

• Associates degree in the Culinary Arts or a Culinary Arts certification preferred.

Work Experience:

• Minimum 1-3 years of experience as a Chef and/or Sous Chef required.
• Minimum 7 years of experience as a cook required.
• Previous supervisory experience working in a high volume, manufacturing, food production, restaurant or catering environment preferred.
• In-flight catering experience or experience in a high-volume food service environment preferred.

Job Skills:

• Ability to cook meals according to detailed specifications.
• Ability to work in a fast paced, deadline driven environment.
• Must have strong and effective leadership skills, and the ability to successfully manage a team of cooks.
• Current or previous labor relations experience is a plus, but not required.
• Candidate must be comfortable with all levels of employees and have the ability to drive positive program change.
• Ability to train others required.
• Must have the ability to give negative and positive feedback to employees on a daily basis.
• Excellent time management skills required. Ability to handle multiple tasks without losing focus on priorities.
• Strong organizational, analytical, communication and leadership skills required.
• Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance.
• Experience with menu design a plus.
• Basic computer skills required. Working knowledge of Microsoft Office products preferred.

Technical Skills: (Certificates, Licenses and Registration)

• ServSafe Certified is preferred.

Language / Communication Skills:

• Must have excellent written and oral communication skills.
• Bi-lingual in Japanese is a plus.

Job Dimensions

Geographic Responsibility: USA

Type of Employment: Full-Time

Travel %: Yes – Up to 25%

Exemption Classification: Exempt

Internal Relationships: all production areas

External Relationships: airline customers

Work Environment / Requirements of the Job:

• Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours.
• In a normal production kitchen facility, there may be physical discomfort due to temperature and noise.
• Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.
• A rotating schedule of over 55 hours per week is typical.

Organization Structure

Direct Line Manager (Title): Executive Sous Chef, Operations or Executive Chef, Operations

Number of Direct Reports: Up to 40, varies by unit (Head Cook, Specialty Cook, Assistant Cook in Hot Kitchen)

Estimated Total Size of Team: Up to 40, varies by unit

Gate Group Competencies Required to be Successful in the Job:

Thinking – Information Search and analysis & problem resolution skills

Engaging – Understanding others, Team Leadership and Developing People

Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively

Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position:

Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone:

Excellence

We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.

We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.

Passion

Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.

We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.

Responsibility

We care about what we do, and we understand the impact we have on others and the planet.

We always look out for each other –creating a safe workplace environment is everyone’s responsibility.

Respect

Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.

We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser:

Our Mission

Our Mission is to change the way teams scale forever and for the better. Empowering visionaries, to leave their print on the planet.

About Bond

We’re not your average Talent Consultancy, because we don’t work with average companies or employ average people, only sh*t hot will do! We work with game changing visionaries of the future in Deeptech, Cleantech and Biotech.

We’re proud to be the world’s first certified net-zero talent solution company. We care deeply about people and the planet. Work from anywhere? Absolutely. Wellbeing, flexibility, and the freedom to do your best work? That’s not a perk, that’s the bare minimal.

About the role

We're on the lookout for talented people to join our amazing DeepTech team, based in or around Boston. Our Talent Partners embed into super cool companies like Snyk, ASOS, Rapid 7 and many more! We design recruitment processes fit for rapid growth businesses, while headhunting some pretty niche roles! We don’t have KPI’s, targets or BD requirements at Bond, it’s all about the outcomes. Data underpins all of our processes and we've built a world class bespoke dataverse so that we can make informed decisions always.

Our people are the most important thing at Bond. The real secret is to hire and retain the very best talent professionals in the world! If we do that the rest is easy. Therefore, we need awesome Talent Partners that share our mindset on this. We’re also super innovative with it comes to people strategy and we want someone that is going to bring us CRAZY ideas that are 2-5 years into the future.

Responsibilities Include:

· Visiting clients twice a week to collaborate and build strong relationships.

· Developing and implementing attraction and delivery strategies.

· Building and maintaining strong working relationships with stakeholders and candidates.

· Advising on recruitment best practices and discussing appropriate assessment processes.

· Supporting the implementation of our talent solution, helping design and set up end-to-end recruitment processes with the partner while headhunting for niche roles.

· Partner with the businesses hiring managers to work as one team.

· Conducting thorough recruiter screens and managing interview de-briefings.

· Maintain accurate data to use to influence stakeholders.

· Delivering weekly and monthly data and progress reports.

· Involvement in weekly meetings with project teams to discuss challenges and successes.

· Proactively design solutions or bring new ideas to overcome challenges.

· Knowledge sharing and training (onboarding, structured training, lunch & learns).

· Develop an understanding of market conditions, always be learning and keeping an eye on the latest trends/markets.

Skills Required:

· In-depth technical recruitment experience.

· Outstanding stakeholder engagement skills.

· Outstanding headhunting/delivery capability.

· Previous inhouse, RPO, or embedded recruitment experience.

· Solutions focused mindset and drive to fix problems.

· Adaptable to change.

· Strategic mindset.

· A positive outlook and energy.

· A “think big” approach.

Our Benefits.

· 21 days Vacation (+ all federal holidays)

· 100% medical, dental and vision insurance

· 401k

· Remote first & flexible working policy

· Enhanced parental leave

· Enhanced sick day

Our Company Values.

Challenge: “We are at our best being kept just beyond our comfort zone.”

Collaborate: “The power of many is better than the power of one.”

Innovate: “Always be looking 2-5 years in the future.”

WHO WE ARE

Strand Research is a biotechnology startup dedicated to developing and optimizing novel molecules for consumer applications, with a primary focus on hair. Positioned at the crossroads of science and beauty, our mission is to address the most significant challenges in hair care faced by consumers today. We are committed to innovation driven by rigorous data and relentless pursuit of efficacy, creating solutions that will set new industry standards and redefine what is possible in hair care. Our lab is based in Kendall Square and we have secured substantial funding, providing us with several years of runway to bring groundbreaking ingredients to market.

We are at a stage of rapid growth, and looking for results-driven, high octane, resourceful individuals who thrive in a fast-paced, high intensity environment.

THE OPPORTUNITY

We're looking to hire an experienced Formulation Chemist / Technician to join the R&D Formulations team. In this role, you will be responsible for developing a wide variety of haircare formulations incorporating our proprietary ingredients. Experience with personal care or cosmetics formulation is required.

This individual will:

• Support the development of high-performance haircare formulations in accordance with project briefs and technical guidance
• Perform formulation, testing, and documentation activities while ensuring adherence to project timelines and milestones
• Contribute to scale-up efforts by preparing samples, capturing process parameters, and supporting pilot-scale or manufacturing trials
• Support formulation handoff to Product Development or external manufacturing partners through clear documentation and sample preparation.
• Follow good laboratory practices while maintaining detailed and accurate records of samples, analyses, ingredients, and results, demonstrating traceability and repeatability through organized documentation and reporting.
• Create and maintain product ingredient lists, formulation documents and final specifications for finished formulations.
• Calibrate, organize, and order equipment and ingredients as needed to perform project and investigatory tasks.
• Interface with external ingredient suppliers for sampling, ordering and maintaining technical records and inventory of raw materials.
• Stay apprised of beauty and wellness market trends, as well as formulation techniques, ingredients, and regulations to inform new product formulation and development

WHO YOU ARE

• You are an experienced personal care formulator with at least 1-2 years of industry experience in a hands-on role in the personal care industry. Knowledge of surfactant and emulsion systems is a must.
• B.S. or higher in cosmetic science or related fields is required.
• You have a strong understanding of the beauty and wellness customer and a proven ability to translate consumer needs into novel products.
• You have a solid working knowledge of industry ingredients and processing methodologies and formulation best practices.
• You are an independent problem solver with a passion for creating products that people love, consistently thinking out of the box and taking the initiative to take the next step without instruction.
• You have strong project management and organizational skills, with an ability to create structure in ambiguous situations. You can balance multiple projects at once and prioritize tasks based on project needs.
• You are a hard worker with a high level of accountability. You hold yourself to high standards but also expect those around you to ask well..
• You believe good enough never really is good enough. You want to always improve, both personally and professionally.
• You are adaptable and a team player, willing to go the extra mile and jump in on ad hoc tasks to support the overall company growth.

ADDITIONAL INFORMATION

• This position is hiring for an immediate start
• This position is in-office 5 days a week in our Cambridge, Massachusetts office

Step Into the Spotlight

Are you a polished, relentless closer who thrives on building relationships and turning “no” into “yes”? Do you want to represent a luxury brand that sets the stage for the most spectacular events across the nation? At BBJ La Tavola, the largest specialty linen rental company in the U.S., we empower creativity, celebrate life’s moments, and drive innovation in design. Now we’re looking for a Senior Sales Executive who can match our energy, vision, and ambition.

This is your opportunity to consult with high-profile clients, shape unforgettable event experiences, and grow your own book of business within a dynamic, trend-setting organization. If you love the thrill of the hunt, the art of consultative sales, and the payoff of seeing your work on center stage at the most glamorous occasions, this is your stage.

What You’ll Do

• Own Your Market – Prospect aggressively, attend industry events, and build a network that drives consistent new business.
• Consult & Inspire – Guide clients through creative design solutions, elevating their events with our luxury products.
• Drive Growth – Develop and expand a strong client base while achieving and exceeding sales goals.
• Know the Competition – Stay sharp on pricing, products, and market trends to position BBJ La Tavola as the premier choice.
• Deliver Excellence – Resolve client needs quickly and creatively while maintaining strong relationships.
• Close the Deal – Negotiate contracts with confidence, track results in CRM, and manage performance metrics with discipline.

Who You Are

• A proven top performer with 3+ years of structured sales success in luxury, events, or a related industry.
• Money-motivated, persistent, and resilient—you don’t take “no” for an answer.
• A natural hunter and builder, equally comfortable chasing new business and expanding existing accounts.
• Strategic and data-driven—you understand the numbers, love CRM, and know how to use metrics to drive performance.
• A creative consultant with an eye for design, able to blend beauty with business.
• A curious learner and sponge for knowledge who thrives in a high-energy, collaborative team.
• Confident, polished, and entrepreneurial—with a passion for travel, people, and performance.

Why BBJ La Tavola?

Since 1983, we’ve led the industry with innovation, service, and design. With facilities in Napa and Chicago and showrooms nationwide, we bring unmatched product breadth and inspiration to every event—from intimate dinners to galas for thousands. At BBJ La Tavola, you’ll be part of a company that:

• Celebrates creativity and collaboration.
• Invests in trend-driven design and innovation.
• Values your entrepreneurial spirit and rewards top performers.

Be First. Build Something Real.

At Avant-garde Health, we're changing the way hospitals understand and control the cost of surgical care — and we're backed by the customers, revenue, and financial stability to prove it's working. We're not a moonshot. We're a company that has earned its place in one of the most complex, high-stakes industries in the world.

Now we're looking for our first Sales Development Representative — someone who wants to be more than a cog in a giant sales machine. You'll report directly to our Director of Sales, learn the craft of enterprise healthcare sales from the ground up, and have a clear, achievable path to becoming a full Account Executive or building and leading the SDR team you helped create.

If you're competitive, curious, and want your work to actually matter — keep reading.

What You'll Do:

This is a real sales role, not a résumé filler. Every day you'll be on the front lines of our growth:

Prospect & Research — Use ZoomInfo, Definitive Health, and LinkedIn Sales Navigator to identify and build targeted lists of hospitals and health systems that need what we offer.

Pick Up the Phone — Execute structured outbound cold call campaigns. You'll learn how to open a conversation, ask the right questions, and earn the right to a meeting.

Write Sharp Outreach — Craft compelling email sequences in HubSpot that cut through the noise and get responses from CFOs, CMOs, and surgical directors.

Set Qualified Meetings — Your primary metric is booked meetings with the right people. Quality over quantity — we care about pipeline that converts.

Learn the Product Cold — You'll become fluent in the CMS TEAM program, bundled payment analytics, and surgical cost optimization. When prospects ask hard questions, you'll have real answers.

Collaborate with Leadership — As the first SDR, you'll work shoulder-to-shoulder with the Director of Sales, contributing to messaging, outreach strategy, and process building from day one.

Track Everything — Log all activity in HubSpot with precision. Clean data is a competitive advantage, and you'll treat it that way.

The Path Forward

Hit your goals consistently for a full year and you'll have a real choice in front of you:

• Promote into a full Account Executive role — Own your own territory and close six-figure enterprise deals
• Build and lead the SDR team — Hire, train, and manage the team you helped found

This isn't hypothetical. It's the plan.

What We're Looking For:

• Some corporate or professional experience preferred — but if you're hungry, coachable, and can make a compelling case for yourself, we'll talk
• Strong communicator — written and verbal. You know how to be clear, confident, and concise
• Comfortable on the phone. Cold calls don't scare you
• Organized and self-directed — you manage your time and hit your numbers without someone standing over your shoulder
• Healthcare or healthcare tech background is a plus, not a requirement
• Familiarity with HubSpot, ZoomInfo, LinkedIn Sales Navigator is a bonus — we'll train the right person

What You Get:

• $65,000 – $75,000 base salary depending on experience
• Commission on meetings set and pipeline generated
• Stock options — real upside in a company on a strong trajectory
• Full health benefits
• Team lunch every Tuesday — we eat well together
• Hybrid schedule — in our Downtown Boston office Tuesdays and Thursdays, remote the rest of the week
• A front-row seat to enterprise healthcare sales, and a manager who will invest in your development

Postdoctoral Bioinformatics Fellow

Cancer Genomics

Seeking a Postdoctoral Bioinformatics Fellow (Computational Cancer Genomics) for a prestigious academic institution located in Boston, MA.

Salary: $70,000-75,000/year

Employment Type: Full Time; Direct Hire

Job responsibilities include:

• Conduct large-scale data analysis to decode the genomic principles underlying tumor development and identify actionable lesions for precision medicine.
• Design, develop, and implement advanced computational algorithms to identify both coding and noncoding drivers within complex cancer genomes.
• Utilize and enhance computational platforms to design driver-directed combination therapies and innovative cancer treatments.
• Collaborate on clinical studies to integrate genomic findings into patient care, specifically focusing on improving early-stage diagnoses and PET/CT imaging interpretation.
• Stay at the forefront of sequencing technologies to maximize their clinical utility in genome-inspired diagnostics.

Qualifications:

• PhD in computational biology, biostatistics, genetics or a related scientific field.
• Strong programming experience preferably in Python, R, Java, C++ or Matlab.
• Strong publication record and scientific writing skills.
• Demonstrated skills in analysis of genomics data including Somatic mutation data, cancer genomics, and/or cancer biology.

About Buildots

Buildots is transforming construction management with AI and computer vision.

Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years. Until now. Backed by leading VCs and industry pioneers, Buildots enables a new, performance-driven approach.

Buildots’ customers include top global contractors, consultants and owners – Intel, JE Dunn, Ledcor and CBRE, to name a few.

About The Role

Buildots brings groundbreaking capabilities to managers on construction sites, far beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. This position is about making sure the project and the users within it make the most out of the system, and building upon that success to generate business with the contractor’s future projects.

As a CSM within Buildots, you are responsible for the onboarding of all team members on projects within your portfolio, and then the successful product adoption across multiple users within the projects. We want to ensure the data Buildots offers becomes embedded into the day-to-day practices of our projects. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our product managers, and you’ll provide user stories and wins to the account teams, helping to support the successful expansion within our key accounts. Alongside this, you’ll work closely with our technical team to ensure project data is correct. As projects evolve, so does their digital twin within Buildots, so alongside your dedicated Solution Manager, you’ll need to ensure we’re ahead of the game.

What You'll Do:

• Provide strategic advisory services to maximize customers' adoption, implementation, and ROI from Buildots across multiple construction projects
• Lead the relationship with our project champions to ensure they are supported by Buildots, while also being the customer voice among internal delivery pods.
• Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users
• Gain insights from data and the use of the system on projects and feedback to the product team to influence the product’s roadmap and features.
• Work within the customer success team to shape and refine delivery for clients by using expert knowledge. Creating and updating playbooks within the team, ensuring an ongoing legacy of Customer Success Delivery.

Requirements:

• 2-3 years' experience as a construction professional, preferably site based (i.e., Project Manager, Superintendent, Project Engineer)
• Comfortable with change management, ability to learn from successes and failures to help find better strategies and solutions, and ability to effectively escalate issues to management when needed
• Proven stakeholder management and networking skills, with examples of working with senior positions alongside junior team members within your customer base
• Ability to thrive in a fast-paced startup working environment handling multiple priorities, while maintaining high attention to detail with best-in-class service delivery results.
• You’re a proactive and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of your customers and finding creative solutions which land with your users and market.
• Excellent written and verbal communication skills, including the ability to explain complex concepts in simple terms to clients, adapting to different cultural communication styles, and often in a group setting
• Willingness to travel (30% to 50%)

If you don’t meet every single requirement, we still encourage you to apply. Your unique experiences, skills, and passion may be exactly what we’re looking for.

A benefits package designed to support you professionally and personally:

• Health, dental & vision insurance
• 401(k) retirement plan with 4% employer match
• Paid time off (vacation and sick leave)
• Stock-option grants
• Employee Assistance Program (EAP)
• Commuter benefits (for eligible employees)
• Pet insurance
• Voluntary life insurance
• Voluntary short-term & long-term disability coverage

**By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.