Engineering Structures Jobs in Sunol, CA

Job Title: Cloud Systems Engineer

Location: Pleasonton, CA - Onsite with 80%

Duration: 9 Months

Pay Range: $70/hr -$90/hr on W2 (DOE)

Description:

This hybrid cloud role will be part of a talented team that is responsible for the growth, on-going maintenance and development of IaaS running primarily on Linux and Windows in cloud and on-premises. Provides level 3 support (on an on-call support rotation model) for complex systems and applications. Work across product teams and operations to design and implements tools that automate infrastructure configurations, provisioning, builds, and deployments.

This position will be remote and will need to work nights and weekends.

Responsibilities:

• Updating, designing, and adding automation for provisioning and managing infrastructure, operating system, and middleware components.
• Designing, engineering, and maintaining a highly complex and secure cloud environment for Oracle and Azure Cloud.
• Provide support for complex system and applications, rolling out new systems, maintaining, migrating, upgrading and improving the long-term performance of the systems.
• Perform as a member of the systems administration team to support the installation, optimization, integration, troubleshooting, backup, recovery, modification, security, and upgrading of IT systems and components to provide services that enable customers to effectively apply IT to business requirements
• Have knowledge of tools and mechanisms for distributing new or upgraded software to ensure customers receive current versions of supported software, as they become available.
• Shall be able to work with other senior staff to recommend and design systems architecture and topology from both general and specific perspectives.
• Provide an on-call support rotation model.

•Collaboration & Influencing

•Learning Agility

•Drives Results

•Customer Impact

Skills and Experience:

• Bachelor's degree or equivalent experience in IT Preferred and 6+ years of progressive experience in engineering and design capacities, and documentation.
• The ideal candidate must be a self-starter with strong work habits and have mid-level career experience in maintaining large numbers of Linux and Windows servers in Bare Metal, ESX, and Cloud environments.
• Deep Understanding of Windows/Linux Fundamentals including Reading/Understanding system logs, run tracing and debugging tools, and network packet captures for analysis of resolving root cause.
• Implementing and Administering VMware ESX/ESXi/Vcenter, Creating vSwitches, Port groups, NIC Teaming, Bonding, and VLAN or Virtual Network Problem management.
• Experience with public cloud platforms – IaaS, PaaS, Kubernetes, Docker, and Vagrant (Azure & OCI are preferred)
• Experience with Automation technologies like Infrastructure as a Code with Chef, Terraform, and Jenkins. Deployment technologies such as, PXE Kickstart, Windows SCCM, and configuration managment for mobile devices. Scripting experience, specifically with Bash/python/Ruby/Perl/Powershell language Preferred.
• Experience with Warehouse or Manufacturing automation a plus working with PLC, Conveyance, and Warehouse Controls Systems, Understanding of Warehouse Management Systems, and Prior work with real-time systems Preferred
• Experience with Monitoring tools like Nagios or New-Relic and Kafka or other stream service.

Additional Skills:

• Github/Github Actions
• Ansible/Chef
• Azure/OCI Cloud
• Linux Containers/Kubernetes/Docker
• Oracle KVM / KVM
• Oracle Enterprise Linux

Benefits Info: Russell Tobin/Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Staff Data Scientist – Sales Analytics

Location: San Francisco (Hybrid)

Salary: $200–250k base + RSUs

This fast-growing Series E AI SaaS company is redefining how modern engineering teams build and deploy applications. We're looking for a Staff Data Scientist to drive Sales and Go-to-Market (GTM) analytics, applying advanced modeling and experimentation to accelerate revenue growth and optimize the full sales funnel.

About the Role

As the senior data scientist supporting Sales and GTM, you will combine statistical modeling, experimentation, and advanced analytics to inform strategy and guide decision-making across our revenue organization. Your work will help leadership understand pipeline health, predict outcomes, and identify the levers that unlock sustainable growth.

Key Responsibilities

• Model the Business: Build forecasting and propensity models for pipeline generation, conversion rates, and revenue projections.
• Optimize the Sales Funnel: Analyze lead scoring, opportunity progression, and deal velocity to recommend improvements in acquisition, qualification, and close rates.
• Experimentation & Causal Analysis: Design and evaluate experiments (A/B tests, uplift modeling) to measure the impact of pricing, incentives, and campaign initiatives.
• Advanced Analytics for GTM: Apply machine learning and statistical techniques to segment accounts, predict churn/expansion, and identify high-value prospects.
• Cross-Functional Partnership: Work closely with Sales, Marketing, RevOps, and Product to influence GTM strategy and ensure data-driven decisions.
• Data Infrastructure Collaboration: Partner with Analytics Engineering to define data requirements, ensure data quality, and enable self-serve reporting.
• Strategic Insights: Present findings to executive leadership, translating complex analyses into actionable recommendations.

About You

• Experience: 6+ years in data science or advanced analytics roles, with significant time spent in B2B SaaS or developer tools environments.
• Technical Depth: Expert in SQL and proficient in Python or R for statistical modeling, forecasting, and machine learning.
• Domain Knowledge: Strong understanding of sales analytics, revenue operations, and product-led growth (PLG) motions.
• Analytical Rigor: Skilled in experimentation design, causal inference, and building predictive models that influence GTM strategy.
• Communication: Exceptional ability to tell a clear story with data and influence senior stakeholders across technical and business teams.
• Business Impact: Proven record of driving measurable improvements in pipeline efficiency, conversion rates, or revenue outcomes.

At OneNotary, we are transforming the notary industry by making secure, fast, and accessible online notarization available anytime, anywhere. Trusted by tens of thousands of businesses across the U.S., our platform powers critical transactions for individuals and enterprises in highly regulated environments.

As we continue to scale, we are looking for experienced leaders to help deliver operational excellence and a best-in-class customer experience.

We are seeking a Director of Notary Operations to lead and scale OneNotary's nationwide notary network. This role is responsible for ensuring high-quality, compliant, and efficient notary services while continuously improving the experience for both business clients and individual signers.

Reporting to executive leadership, the Director will work closely with Product, Engineering, Compliance, and Customer Success teams to optimize operations, strengthen quality standards, and support platform growth.

• Lead and scale OneNotary's notary operations team and nationwide network of remote notaries.
• Establish training, certification, and onboarding programs to ensure notaries meet high standards of professionalism, compliance, and customer service.
• Implement quality assurance processes including audits, coaching, and performance monitoring.
• Ensure adherence to state-specific notary laws and RON regulations.
• Manage workforce planning and session fulfillment to maintain strong service levels.
• Track operational KPIs and drive improvements in efficiency, quality, and customer satisfaction.
• Partner with Product and Engineering to improve tools and workflows for notaries and customers.

• 10+ years of leadership experience in operations, customer experience, or service delivery.
• Experience building and managing distributed or remote teams.
• Strong background in training, quality management, and operational process improvement.
• Experience in regulated industries such as legal tech, fintech, or SaaS preferred.
• Data-driven leader with strong cross-functional collaboration skills.

Staff Data Scientist – Post Sales

Location: San Francisco (Hybrid)

Salary: $200–250k base + RSUs

This fast-growing Series E AI SaaS company is redefining how modern engineering teams build and deploy applications. We're expanding our data science organization to accelerate customer success after the initial sale—driving onboarding, retention, expansion, and long-term revenue growth.

About the Role

As the senior data scientist supporting post-sales teams, you will use advanced analytics, experimentation, and predictive modeling to guide strategy across Customer Success, Account Management, and Renewals. Your insights will help leadership forecast expansion, reduce churn, and identify the levers that unlock sustainable net revenue retention.

Key Responsibilities

• Forecast & Model Growth: Build predictive models for renewal likelihood, expansion potential, churn risk, and customer health scoring.
• Optimize the Customer Journey: Analyze onboarding flows, product adoption patterns, and usage signals to improve activation, engagement, and time-to-value.
• Experimentation & Causal Analysis: Design and evaluate experiments (A/B tests, uplift modeling) to measure the impact of onboarding programs, success initiatives, and pricing changes on retention and expansion.
• Revenue Insights: Partner with Customer Success and Sales to identify high-value accounts, cross-sell opportunities, and early warning signs of churn.
• Cross-Functional Partnership: Collaborate with Product, RevOps, Finance, and Marketing to align post-sales strategies with company growth goals.
• Data Infrastructure Collaboration: Work with Analytics Engineering to define data requirements, maintain data quality, and enable self-serve dashboards for Success and Finance teams.
• Executive Storytelling: Present clear, actionable recommendations to senior leadership that translate complex analysis into strategic decisions.

About You

• Experience: 6+ years in data science or advanced analytics, with a focus on post-sales, customer success, or retention analytics in a B2B SaaS environment.
• Technical Skills: Expert SQL and proficiency in Python or R for statistical modeling, forecasting, and machine learning.
• Domain Knowledge: Deep understanding of SaaS metrics such as net revenue retention (NRR), gross churn, expansion ARR, and customer health scoring.
• Analytical Rigor: Strong background in experimentation design, causal inference, and predictive modeling to inform customer-lifecycle strategy.
• Communication: Exceptional ability to translate data into compelling narratives for executives and cross-functional stakeholders.
• Business Impact: Demonstrated success improving onboarding efficiency, retention rates, or expansion revenue through data-driven initiatives.

Company Description

Whissle is bridging the missing link in multi-modal AI. We are moving beyond the slow, broken \"turn-based\" experience of current AI solutions to pioneer Streaming Intelligence. Our platform continuously interprets meaning from live multi-modal input streams (voice, text, visual) to trigger instant, contextual actions and achieve faster task completion. This zero-wait, real-time approach creates a hands-free, hyper-personalized, and ambient interaction experience.

Role Description

As the VP of Product, Streaming Intelligence, you will be the definitive product owner and strategist for Whissle's core technology and APIs. Your mission is to define, prioritize, and drive the execution of a product roadmap that capitalizes on our Streaming Intelligence differentiator.

You will work closely with the CEO, the AI/ML, and Software Engineering teams to transform our advanced models into scalable enterprise solutions.

Product Strategy & Vision

• Own the Streaming Intelligence Vision: Define the long-term product strategy on Advanced Streaming Intelligence for speech, text, and visual input streams.
• Platform Roadmap Leadership: Develop and execute the product roadmap for the Intelligence-API and the Ambient-BOT platform components.
• Monetization & Market Expansion: Identify and prioritize the next categories of consumer and enterprise applications—from hyper-personalized search to audio-visual NPC controls—that can be enabled and monetized by our zero-wait technology.

Enterprise & Execution

• Drive Enterprise Deployment: Oversee the productization and successful deployment of the platform for major enterprise clients, directly contributing to company goals.
• Domain Adapter Strategy: Guide the development of domain adapters (e.g., HR, CX, e-commerce) to facilitate specialized enterprise use cases.
• Security & Compliance as a Feature: Ensure all products meet high standards for security, data privacy, and compliance (e.g., SOC2/HIPAA), productizing features like real-time redaction and non-storage of sensitive information transmission.

Leadership and GTM

• Guide the Part-Time PM: Work in partnership with the existing Product Manager to ensure tactical execution, including the launch of the Whissle App v1 and successful paid pilot programs.
• Market Leadership: Analyze competitor activities (e.g., turn-based systems like ChatGPT, Gemini, Perplexity) and use these insights to solidify Whissle's differentiated market positioning.

Qualifications

• 10+ Years of Product Leadership experience, with a proven track record of bringing highly technical B2B/Enterprise products to market.
• Deep Technical Expertise in AI/ML, particularly in the areas of speech, language processing, signal processing, or multi-modal AI.
• Exceptional Strategic Planning skills, with prior experience scaling a product which needs real-time intelligence, broad technology skills and experience.
• Strong Business Acumen in SaaS, enterprise licensing, and API revenue models.
• Bachelor's degree in Business, Computer Science, Engineering, or a related field; a Master's or PhD is a strong plus (especially given the team's academic background).
• Experience with building startups will be preferred

Compensation

We are on-boarding visionary leadership on equity basis before we raise suitable money from investors in the loop.

We are seeking a seasoned Technical Project Manager with 7+ years of experience leading complex, cross-functional IT initiatives within infrastructure and cybersecurity domains. This role will drive large-scale programs across enterprise infrastructure, cloud transformation, network modernization, identity & access management (IAM), and security operations.

The ideal candidate combines strong technical acumen with disciplined program governance, enabling the successful delivery of secure, scalable, and resilient enterprise solutions.

You will partner with Engineering, Security, IT Operations, Architecture, and Business stakeholders to lead end-to-end execution — from strategy and design through deployment and operational handoff — ensuring alignment to security standards, compliance requirements, and enterprise architecture principles.

Key Responsibilities

• Lead enterprise-scale infrastructure and cybersecurity programs across multiple geographies
• Drive end-to-end project lifecycle: intake, chartering, design reviews, risk assessment, implementation, and post-go-live stabilization
• Partner with Security (IAM, SOC, GRC), Cloud, Network, and Infrastructure teams to deliver secure and compliant solutions

Establish governance frameworks including:

• Project charters
• Risk registers
• RAID logs
• Milestone tracking
• Executive dashboards
• Manage cross-functional dependencies across IT, Security, Engineering, Legal, Compliance, and Business units
• Ensure alignment with enterprise security controls, regulatory requirements (e.g., SOX, GDPR, data protection policies), and audit readiness
• Drive SLA and KPI definition, tracking, and reporting
• Proactively identify risks and implement mitigation strategies to prevent security, operational, or compliance gaps
• Lead escalation management and executive-level communication
• Facilitate war rooms, incident coordination, and remediation tracking when required
• Ensure operational readiness including documentation, training, and transition to support teams

Required Qualifications

• 7+ years of experience managing IT infrastructure and/or cybersecurity programs
• Strong knowledge of enterprise infrastructure environments and cybersecurity including Cloud platforms (AWS/Azure/GCP), Network architecture (SD-WAN, firewalls, VPNs, segmentation), Identity & Access Management (Okta, SailPoint, AD), Cloud security posture improvements
• Strong understanding of SDLC and secure development practices
• Proven ability to manage large cross-functional teams across regions
• Experience defining and tracking KPIs, SLAs, and executive reporting metrics
• Strong risk management and issue resolution capabilities
• Ability to translate technical complexity into clear executive-level updates
• Experience with JIRA, Confluence, Smartsheet, ServiceNow, and Microsoft Suite
• Excellent written and verbal communication skills

Program Manager – Autonomous Vehicle Driver/Operator Program

Location: South Bay, SF Bay Area

Salary Range: $115k to $125k

Position Summary

We are seeking an experienced and highly organized Program Manager to lead and scale our Autonomous Vehicle (AV) Driver/Operator Program. This role oversees daily AV operations, driver recruitment and training, compliance, safety performance, and cross‐functional coordination to support safe, efficient, and high‐quality autonomous vehicle testing and deployment.

This program is currently operating at Level 2 autonomy, with a planned transition to Level 3 operations later this year, requiring an even higher level of operational rigor, safety governance, and process maturity. The ideal candidate has deep experience in AV programs (Level 2 or above required), field operations leadership, and the rollout of safety‐driven programs in regulated environments.

This position requires being onsite Monday–Friday, for the first 60 days to support program ramp‐up. While this role is not expected to travel frequently, openness to travel is preferred as the program expands to future markets such as Atlanta and Jacksonville.

Key Responsibilities

Program Leadership & Strategy

• Own end‐to‐end management of the AV Driver/Operator Program, including planning, execution, scaling, and continuous improvement.
• Build, refine, and operationalize processes to support AV testing across multiple markets as the program matures.
• Develop KPIs to measure safety, quality, training effectiveness, operator performance, and overall program health.
• Drive operational excellence and ensure alignment with internal goals, legal requirements, and AV readiness milestones.
• Support program evolution as the fleet transitions from Level 2 to Level 3 autonomous operations.

Driver/Operator Management

• Oversee recruitment, onboarding, training, scheduling, and performance management of AV drivers/operators.
• Ensure operators meet all regulatory requirements for autonomous vehicle testing, including readiness for Level 3 operations.
• Lead retention, engagement, professional development, and ongoing operator skill enhancement.
• Partner with HR on workforce planning, staffing forecasts, and operational scaling.

Safety & Compliance

• Maintain strict compliance with federal, state, and local AV regulations.
• Build and enforce robust safety programs, particularly for Level 2 and Level 3 operational environments.
• Collaborate with Safety, Legal, and Compliance teams to ensure policies and procedures remain current and audit‐ready.
• Oversee incident management, including reporting, investigations, trend analysis, and corrective action planning.
• Foster a culture of safety‐first decision-making in all driver, testing, and operational activities.

Cross‐Functional Collaboration

• Work closely with Engineering, Product, Safety, Fleet, and Data teams to ensure operator insights feed into system and operations improvements.
• Coordinate daily vehicle deployment, testing workflow, and fleet availability.
• Support pilot programs, new market launches, and geographic expansion in future phases (e.g., ATL/JAX).
• Communicate program risks, roadblocks, and operational impacts across teams to ensure alignment.

Operational Performance & Reporting

• Monitor daily operations, identify inefficiencies, and implement process improvements.
• Manage program budgets, resource allocation, and staffing levels.
• Provide regular performance reporting to executive stakeholders, including safety metrics, operational KPIs, and risk assessments.
• Improve data quality, reduce operational errors, and enhance the reliability of operator‐collected data.

Qualifications

Required

• 5+ years of program or operations management experience.
• Experience managing field‐based teams in transportation, logistics, mobility, technology, or similar operational environments.
• Experience working with Level 2 or higher AV programs (or directly comparable ADAS operations).
• Strong understanding of safety management systems and regulated operational environments.
• Proven ability to scale operational programs across teams or markets.
• Excellent analytical, organizational, communication, and stakeholder management skills.

Preferred

• Experience with autonomous vehicles, ADAS, robotics, mobility technology, or mapping/AV data collection platforms (e.g., WAYZ, MOVE).
• Knowledge of AV testing frameworks, readiness criteria, and regulatory requirements.
• Experience leading multi‐site operations or scaling field programs.
• PMP or equivalent certification.

Core Competencies

• Operational Excellence
• Safety Leadership
• Strategic Thinking
• Data‐Driven Decision Making
• Cross‐Functional Collaboration
• Change Management
• Team Development & Coaching

What Success Looks Like

• High safety and compliance standards maintained across all AV deployments.
• Reduced operator-related incidents, operational errors, and data integrity issues.
• Improved training efficiency and reduced time-to-readiness for operators.
• Strong retention, engagement, and performance within the driver/operator workforce.
• Seamless coordination between field teams and engineering, ensuring rapid feedback loops and continuous improvement.
• Successful readiness and smooth transition from Level 2 to Level 3 operations.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit: Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Company Overview:Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Description:

The Access Management Specialist role is responsible for processing security and access permissions for various individuals requiring building access. They also serve as a customer service representative, assisting with access control requests and troubleshooting badge-related issues. Other responsibilities include managing inventory, generating reports, and assisting with alarm remediation.

Key Responsibilities:

• Lead day-to-day global badge operations management
• Hands-on operational involvement including processing Jira tickets, supporting new employee onboarding, and driving continuous program improvements
• Implement secure access zones and aide in the development of physical access infrastructure that supports identity management and RBAC/ABAC policies

Required Qualifications:

• Minimum of 1-3 years of experience in Security, Badging, Access Control fields.
• Proven experience with security access control systems (e.g., CCure, Kastle, Brivo, and property management access platforms)
• Strong background in access management within security operations
• Experience with Genetec is highly preferred

Work Schedule:

• Primary schedule: Monday through Friday 3pm-11pm
• Flexibility to provide support on weekends as business needs arise

Compensation

Estimated Pay Range: $30.35 - $42/hr

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Position Title: Quality Manager

Immediate Supervisor: Executive Owner

General Purpose: This key leadership position is responsible for leading all aspects of Quality processes and systems, managing the Quality Management System (QMS), internal and external audits, regulatory and safety compliance, and leading a team of Quality Technicians, Process Engineers and Learning and Development Coordinators in a manufacturing environment. The role collaborates with cross-functional teams to drive continuous improvement, ensure product integrity, and exceed customer expectations. This role is with a small, family-owned contract manufacturing company that is rapidly expanding, fueled by New Product Introductions and the development of full-scale production capabilities.

Responsibilities:

QUALITY MANAGEMENT

Customer Response Team:

• Serve as the primary point of contact for quality-related communications with customers and suppliers.
• Manage customer complaints, lead investigations, and coordinate timely, effective resolution.

Manage ISO Certification

• Maintain the Quality Management System (QMS) in compliance with ISO 13485 and applicable customer/regulatory requirements.
• Own Document Control for QMS and production documents (Work Orders, labels, Certificates of Conformance, inspection forms), ensuring revision control, approvals, controlled release, and record retention.
• Lead internal and external audits (customer, supplier, registrar), including audit preparation, execution, follow-up, and reporting to the Executive Team.
• Own the metrology and test equipment program (calipers, gauges, vision systems, clean room monitoring equipment, etc.), including calibration/verification, status control, and records management.
• Oversee equipment qualifications and process validations to ensure ongoing compliance and product integrity.

Manage Quality Assurance Processes

• Drive robust Root Cause Analysis and CAPA execution for internal and external nonconformances.
• Lead and develop the Quality team, including supervision of Quality Technicians and daily quality execution on the production floor.
• Manage supplier quality performance, including supplier evaluations, audits, incoming quality issues, and nonconformance resolution.
• Maintain clean room quality standards, environmental controls, and monitoring/testing protocols.
• Assess quality organizational needs and build a high-performing team aligned with business growth and customer requirements.

CONTINUOUS IMPROVEMENT

• Lead and oversee the company’s Continuous Improvement (CI) program to drive process optimization, quality performance, and operational excellence.
• Partner cross-functionally to identify improvement opportunities, implement solutions, and sustain gains.
• Partner with company leadership to define quality strategy, establish KPIs, and drive continuous improvement.
• Evaluate and implement best practices, tools, technologies, and systems that strengthen quality, compliance, and manufacturing capability.
• Develop, maintain, and enforce manufacturing SOPs, work instructions, and standard work to ensure consistent execution and training alignment.
• Identify and mitigate operational risks affecting product quality, safety, delivery performance, and regulatory/customer compliance.
• Manage organizational safety programs, including compliance with the IIPP (Injury and Illness Prevention Program) and related safety requirements.

LEARNING AND DEVELOPMENT

• Lead and oversee company-wide training and employee development programs, including the implementation, development, and leadership of quality- and safety-related training, to support performance, compliance, and organizational capability, and ensure employees are competent to perform assigned duties and meet QMS requirements.
• Administer the Learning Management System (LMS), maintaining current training content, training matrices, and complete/accurate training records to support audits and continuous improvement.

Education / Experience:

• Bachelor’s degree in a quality, manufacturing, engineering, or medical device related field.
• 4+ years in a Quality leadership role within a manufacturing environment.
• 3+ years managing a QMS within ISO 13485 or other ISO Standards within a manufacturing environment, and leading customer/supplier audits.
• Proven experience with precision component manufacturing and contract manufacturing environments.
• Hands-on experience with CAPA, root cause investigations, and quality metrics.
• Familiarity with medical device manufacturing and regulated industries (Preferred).
• Familiarity with applying principles of Lean Manufacturing, Theory of Constraints and/or Six Sigma Problem Solving.

Qualifications:

• Proficient in interpreting engineering drawings and using inspection equipment.
• Strong organization and communication skills; experience delivering training.
• Comfortable working independently and leading small teams.
• Ability to effectively serve as the primary point of contact for all quality-related communications.
• Aptitude for working within a small family business environment where responsibilities and priorities can change quickly.
• Spanish-speaking ability (Preferred).
• Must be available for full-time, on-site work in San Carlos, CA.

Physical demands:

• Combination of office and plant production floor presence for supervision, inspections, and clean room management.
• Ability to sit at a desk for periods of time for planning and reporting.
• Ability to stand and walk for extended periods on the plant floor.
• Operate standard office equipment and hand controls.
• Ability to occasionally lift up to 20 pounds (e.g., supplies, production files).
• Observe visually distance, color, periphery and depth; ability to adjust focus.

What We Offer: 

• Full time permanent role with competitive salary and benefits (medical, dental, vision, 401(k) + matching)
• $110,000 - $140,000 per year
• Opportunity to grow within a technically advanced converting business working with top-tier customers and materials

**Disclaimer: This job description may not be inclusive of all assigned duties/responsibilities or aspects of the job, and additional duties/responsibilities may be assigned from time to time as necessitated by business demands and/or operational considerations at the sole discretion of the Employer. This job description does not constitute a contract of employment and the employment relationship between Employee and Employer is at-will.

We are hiring Full-Stack Enterprise AEs who can own the entire revenue cycle — from prospecting to closing and expansion.

This is not a traditional “wait for SDR handoff” role.

You will operate as a self-sufficient seller empowered with:

• FlashRev list-building
• AI SuperAgent
• Parallel Dialer
• AI Meeting Agent
• Automated workflows

Your Mission:

Land and expand 6–7 figure deals with U.S. and global enterprise customers.

You will sell FlashLabs’ AI GTM automation to:

• Fintechs (payments, wallets, neobanks)
• Insurtech
• Lending & BNPL platforms
• Brokerages & wealth tech
• Exchanges
• Compliance-driven fintech teams

Key Responsibilities

• Own the full sales cycle: from ICP targeting → outbound → qualification → demo → proposal → close → expansion.
• Conduct high-impact discovery with VPs, C-suite, and transformation teams.
• Deliver tailored demos of FlashLabs SuperAgent, FlashAI Voice, FlashRev, and AIFlow.
• Use our AI outbound engine + self-sourced pipeline to drive meetings.
• Conduct intelligent prospecting (email, LinkedIn, phone, AI agents).
• Build and maintain a strong top-of-funnel independently.
• Lead multi-threaded enterprise sales cycles (6–12 weeks).
• Handle InfoSec, legal, procurement, and compliance reviews.
• Build ROI, business cases, and transformation proposals.
• Drive land-and-expand motions across teams, departments, and regions.
• Partner with CS to ensure adoption and value realization.
• Grow accounts into multi-year, high-ACV partnerships.
• Become a domain expert in AI GTM automation.
• Relay product feedback to engineering to guide the roadmap.
• Represent FlashLabs at industry events, webinars, and executive briefings.