Engineering Structures Jobs in Mount Vision New York

712 positions found — Page 12

Associate Attorney
Salary not disclosed
New York, NY 3 days ago

Cole-Frieman & Mallon LLP (“CFM”) is a prestigious boutique law firm based in San Francisco with a robust national practice, representing private funds (including hedge, VC/PE, and hybrid structures) and their managers. Our firm advises on over 300 fund launches each year. Additionally, CFM has highly regarded practices focusing on cryptocurrency and digital asset transactional matters, as well as cybersecurity.


CFM is seeking Associates with experience advising private funds on formations, fundraising, and ongoing operations to join one of our offices in either the Bay Area, Denver, or New York. Familiarity with the Investment Advisers Act, the Investment Company Act, offshore funds, and parallel fund structures are a plus. Many of our clients blend traditional investment strategies (venture, debt, and private equity) with non-traditional assets (in particular digital assets). Applicants should have an interest in analyzing and advising on novel legal issues without clearly established precedent.

Our Associates have significant flexibility in enjoying remote work and should be within driving distance of one of our offices. Our attorneys have a billable target of 1500 hours per year.


Requirements:

  • Must be in good standing and admitted (or pending) with one of the following State Bars: CA, CO, or NY.
  • Minimum of 2 years legal experience relating to investment fund structuring, transactions, or regulatory compliance.
  • We offer competitive salary, bonuses, 401(K), 401(K) match, profit sharing, paid time off, paid holidays, and a benefits package, including medical, vision, and dental plans.
  • Additionally, we offer paid CLE, paid maternity/paternity leave, and contribute up to 12 months of childcare upon returning from leave.


CFM is an equal opportunity employer, and we are dedicated to attracting, developing, and retaining a diverse community of professionals.


Yearly compensation range inclusive of bonuses: $145k - $300k (based on experience). Send your resume, cover letter, and any questions about the post to: .


We are not accepting agency submissions at this time.

Not Specified
Chief Operating Officer
Salary not disclosed
New York, NY 4 days ago

The Problem Blue Hour is Solving

America is facing a workforce housing crisis. We're short 4-7 million homes, and the people who keep our communities running are bearing the cost. Teachers commute two hours each way. Nurses sleep in their cars between shifts. Resort towns can't staff restaurants because workers can't afford rent within 50 miles. Factory employees choose between housing and other necessities. When essential workers can't afford to live near their jobs, everyone loses. Employers struggle to retain talent. Communities lose the people who make them function. And workers sacrifice their financial security, their time with family, and often their health just to stay employed.



About Blue Hour Housing

Blue Hour Housing is tackling this crisis head-on. We develop and manage high-quality, affordable workforce housing through partnerships with employers, nonprofits, and government agencies. Using adaptive reuse, strategic renovations, and new construction, we're creating housing solutions where they're needed most. We've proven the model. Today we operate properties across Vermont, Connecticut, Colorado, and South Carolina, partnering with employers such as Vail Resorts, Killington Resort, and Climax Molybdenum. Now we're scaling nationally to reach the communities and workers who need us most.


 

The Opportunity

Blue Hour is seeking a Chief Operating Officer (COO) to lead the design, planning, and integration of the company’s operating platform as we continue to scale nationally. This role is a senior leadership position and a close partner to the CEO, responsible for translating strategy into execution and directly managing functional leaders across property management, development, finance, and business development. The COO will focus on building the operating model, systems, and processes that enable functional leaders to execute effectively and the company to scale efficiently. The COO will ensure alignment across teams, create clarity around priorities and decision-making, and establish the operating rhythm of the business. The right candidate is a self-starter with an owner’s mindset, strong systems thinking, and a track record of operational rigor in complex, scaling businesses. This is a highly impactful role for a leader excited to help shape the next phase of an emerging platform.


What You Will Do

Operating Model & Strategic Planning

o  Design and continuously improve Blue Hour's end-to-end operating model, from new site onboarding through stabilization and steady-state operations

o  Translate company strategy into clear operating plans, priorities, and execution frameworks

o  Establish company-wide planning cycles, goal-setting processes, and performance management systems

o  Build the annual and quarterly planning model that keeps the company aligned and moving forward


Cross-Functional Integration

o  Ensure alignment and integration across Property Management, Development, Finance, and Business Development

o  Serve as the connective tissue between functional leaders—clarifying roles, decision rights, and accountability

o  Facilitate cross-functional collaboration and act as the escalation point for cross-functional barriers

o  Develop structure and processes as needed to keep teams coordinated


Systems, Processes & Scale

o  Design and implement scalable systems, tools, and standard operating procedures to support rapid portfolio growth

o  Identify operational bottlenecks and lead cross-functional solutions

o  Evaluate and implement new technologies and workflows to improve efficiency, visibility, and accountability

o  Drive standardization where appropriate while preserving flexibility at the property level

o  Build the playbook: what does excellent look like at every stage from acquisition to operations?


Performance & Governance

o  Establish KPIs, dashboards, and operating reviews that give the leadership team real-time visibility into business performance

o  Partner with Finance on budgeting, forecasting, and long-range planning from an operational lens

o  Ensure consistency in quality, execution standards, and performance across the portfolio

o  Develop accountability mechanisms to enhance transparency and drive results


Leadership & Company Building

o  Partner closely with the CEO on execution, prioritization, and organizational design

o  Support and coach functional leaders—helping them succeed without taking over their responsibilities

o  Help build the internal structure, operating cadence, and culture required to scale to 50+ properties and beyond

o  Play a key role in recruiting, developing, and retaining high-caliber talent as the organization grows


What You Bring

o  10+ years of experience in consulting or operations leadership, ideally in real estate, hospitality, housing, or another operationally intensive business

o  Proven track record building and scaling operating models, systems, and teams—not just running existing operations

o  Strong cross-functional leadership skills with the ability to align diverse stakeholders

o  Experience working closely with founders or executive teams in growth-stage organizations

o  Comfortable operating in ambiguity and building structure and process

o  Highly organized with excellent written, verbal, and general communication skills


What Sets You Apart

o  Builder’s Mindset: You’re a self-starter who has a strong bias for action, thrives in ambiguity, moves fast with limited direction, and is excited to design and implement scalable operating models and systems. You don’t wait to be told what to do – you take initiative to create clarity and momentum.

o  Strategic Systems Thinker: You connect dots across people, process, and product. You design solutions that solve today’s problems while laying the foundation for years to come.

o  Execution-Driven Operator: You’re a pragmatic problem solver who’s been in the trenches. You have strong organizational and project management instincts, can rigorously manage priorities with attention to detail, and know how to deliver tangible results.

o  Force-Multiplier Teammate: You elevate the room. You collaborate easily, share credit, and care more about winning as a team than being the hero.


Employee Benefits

o  Equity

o  Performance-based bonuses

o  Comprehensive health benefits package

o  Flexible work location with proximity to major airports (current team based in NYC)

o  Unlimited paid time off (PTO)


At Blue Hour Housing, we value diversity and are committed to creating an inclusive environment for all employees. We encourage qualified candidates of all backgrounds to apply.


Note: This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Responsibilities and duties may change as the needs of the organization evolve.

Not Specified
Junior Originator
Salary not disclosed
New York, NY 2 days ago

About the Role:

Our Junior Originator will play a pivotal role in Bravo Capital’s lending platform by sourcing and closing real estate debt transactions. This role is ideal for highly motivated, exceptional professionals with strong research, quantitative, interpersonal, and sales skills. The successful candidate will bring a proactive mindset, strong work ethic, and the ability to thrive in a fast-paced, collaborative environment.


About Us:

Bravo Capital is a leading private lender specializing in bridge-to-HUD financing, direct HUD financing, mezzanine loans, and preferred equity solutions. Since 2021, Bravo Capital and its affiliates have financed over $2 billion in real estate debt, with a strong focus on multifamily and healthcare properties. Our team is dynamic, innovative, and dedicated to structuring creative financing solutions that drive value for our clients.


Responsibilities and Deliverables:

  • Originate real estate loans, including bridge-to-HUD, direct HUD, mezzanine, and preferred equity financing.
  • Develop and maintain relationships with borrowers, brokers, and institutional partners.
  • Analyze potential loan opportunities based on asset quality, sponsor strength, and deal economics.
  • Negotiate loan terms and manage transactions from initial inquiry through closing.
  • Identify emerging lending opportunities in multifamily, healthcare, and commercial real estate sectors.
  • Collaborate with credit and capital markets teams to optimize deal structures and execution strategies.
  • Represent Bravo Capital at industry conferences and networking events.


Basic Qualifications:

  • Bachelor’s degree in Finance, Business, Real Estate, or related field.
  • At least 2 years of experience in real estate lending, mortgage origination, or debt brokerage.
  • Excellent communication and negotiation skills.
  • Proven ability to source, structure, and close real estate transactions.


Preferred Qualifications:

  • Experience in bridge-to-HUD lending or healthcare/multifamily finance.
  • Existing borrower and broker relationships in the real estate debt space.
  • Experience working in a private lender, bank, or mortgage brokerage.
  • Strong financial modeling and underwriting skills (Excel proficiency required).
  • MBA, CFA, or other relevant certifications.


Compensation:

  • Base Salary: $75k-$105k (commensurate with experience)
  • Commission-based bonuses tied to deal origination and performance
  • Comprehensive benefits package.


How to Apply:

Interested candidates should submit a resume and a two-minute video introduction to . We appreciate all applications, but only selected candidates will be contacted for an interview.

Not Specified
Principal Consultant, Business Intelligence – II - Multiple Positions
✦ New
Salary not disclosed
New York, NY 1 day ago
Ready to build the future with AI?
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at   and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Principal Consultant, Business Intelligence – II
Skills – Genpact LLC seeks Principal Consultant, Business Intelligence – II (multiple positions) in New York, NY to be responsible for the design, development, testing, optimization, and maintenance of the full range of Business Intelligence (BI) reporting solutions, including the analysis, design, development, and deployment of business intelligence data models, metadata files, dashboards, reports, and subject areas in tools such as OBIEE. Collaborate with the architecture and data analyst team to understand the business requirement and translating them into formal requirements and design documents, establish specific solutions and leading the efforts including programming and testing. Tune reports, loaders, table design, indexes, and stored procedures to deliver required performance. Design and develop complex SQL queries and PL/SQL stored procedures to support large management reporting requirements using Oracle Databases and for data validations. Employ new software technologies consistent with support requirements. Develop and maintain ETL processes that meet project-specific business and technical requirements and those of the overall enterprise data warehouse data integration portfolio. Guide and mentor organization with best practices in report and dashboard design and development. Assist in the ongoing development of technical best practices for data movement, data quality, data cleansing, and other ETL-related activities. Facilitate the development of a corporate data policy that outlines the appropriate data stewardship and data audit requirements, as well as the service-level agreements, to support the appropriate quality and use of information in business and IT processes. Employ Windows and Linux environments, Oracle SQL, PL/SQL, UNIX, shell scripting, Tableau, Informatica Power Center, and OBIA.
Education – Position requires a Bachelor's degree in an Engineering (all), Computer Science, Information Technology, Computer Information Systems, Business Administration, or related field and 5 years of progressively responsible post-Bachelor’s experience in the job offered or related occupation. Foreign degree equivalents are acceptable. Position headquartered in New York, NY with placement at project sites nationally within the United States with no additional travel required. $169,541- $178,018 per year.
Please send resume and cover letter to:

Indicate job code “GPCBIINY0226†when applying.

Why join Genpact?
Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

The approximate annual base compensation range for this position is $169,541- $178,018. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity
“Los Angeles, California based candidates are not eligible for this role.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. JobiqoTJN. Keywords: Business Intelligence Expert, Location: New York, NY - 10060
Not Specified
Marketing Specialist
✦ New
Salary not disclosed
New York, NY 1 day ago
Marketing Specialist
- Venturant Group LLC
- New York.

Research conditions in local, regional, national, or online markets.

Gather information to determine potential sales of a product or service, or plan a marketing or advertising campaign.

May gather information on competitors, prices, sales, and methods of marketing and distribution.

May employ search marketing tactics, analyze web metrics, and develop recommendations to increase search engine ranking and visibility to target markets.

Must have Bachelor's degree in Economics, Marketing or related.

Salary $61,797.

Email resumes to

JobiqoTJN.

Keywords: Marketing Specialist, Location: New York, NY
- 10060
Not Specified
Data Center Infrastructure Engineer
Salary not disclosed
Weehawken 2 days ago
Summary: Support and maintain large-scale infrastructure environments.

5 years of experience managing enterprise network infrastructure.

On-site position based in Weehawken, NJ.

Responsibilities: Support and maintain large-scale data center environments (40 racks).

Install and manage network hardware including switches, routers, and servers.

Work with Cat5e/Cat6 and fiber optic cabling.

Monitor and maintain rack power infrastructure including PDUs and power distribution systems.

Assist with rack layout, power balancing, and equipment installation.

Install and configure physical servers including racking, stacking, and cabling.

Configure RAID storage arrays and install operating systems during physical server deployment.

Configure and maintain Layer 3 routing environments including VLANs, inter-VLAN routing, and switching.

Manage load balancing (F5) and firewall configurations (WatchGuard).

Work with FS and company switches in production environments.

Support high-speed data center networking (10G / 25G / 40G).

Implement and maintain data center redundancy and high-availability network architecture.

Experience troubleshooting complex Layer 2 / Layer 3 network issues.

Implement, manage, and maintain network monitoring systems.

Troubleshoot network performance issues and outages.

Participate in incident response and root cause analysis.

Support environments using Xen virtualization technology.

Work with Linux systems including CentOS and Ubuntu.

Assist with infrastructure automation and AI-related infrastructure where applicable.

Requirements: Ability to lift up to 50 lbs.

Ability to work in data center environments.

Ability to work off-hours or during maintenance windows when necessary.

Candidate must reside within 30 minutes of Weehawken, NJ to support on-site data center operations when necessary.

Required Skills: 5 years of network engineering experience.

Experience working in large infrastructure environments.

Experience with F5 Load Balancers.

Experience with WatchGuard firewalls.

Experience with FS and company switches.

Experience configuring VLANs and network segmentation.

Experience with Linux systems (CentOS, Ubuntu).

Experience with network monitoring tools.

Preferred Skills: Experience with fiber optic termination.

Experience supporting large data center deployments.

Exposure to AI infrastructure environments.

Experience working with virtualization technologies (Xen).

Professional Qualities: Strong team player with the ability to collaborate effectively across technical teams.

Willingness to share knowledge, mentor team members, and contribute to team documentation.

Strong communication and problem-solving skills.

Ability to work independently while maintaining strong collaboration with the team.
Not Specified
Pain Management Physician
Salary not disclosed
New York 3 days ago
NEW: Long Island, NY Interventional Pain Management Opportunity

We are looking for an Interventional Pain Management physician who wants to join one of Long Island's most respected Pain Management practices. The opportunity is one of a kind offering a friendly, personable, professional atmosphere without the impersonal corporate feel and structure. The opportunity to practice here is a unique experience that comes with lots of flexibility, knowledge, and experience. The right physicians stands to benefit tremendously from an aggressive comp structure and a strong growing patient base. Even with Covid the office has nearly tripled in size and continues to position itself for exponential growth and opportunity.

We encourage Physicians who have just finished or are finishing residency to inquire, as well as those who are established. We are open to a diverse skill set. A daily work day would consist of doing Consults, follow up visits, and procedures, including a combination of epidurals, facet injections, radio frequencies, trigger points, nerve blocks, spinal cord stimulators, joint injections, and more. Currently we operate out of four locations. We are looking for a Physician willing to work mainly out of two of our locations.

Competitive Base Salary: "We are looking to offer $400K - $450K to start inclusive of the whole benefits package."
Benefits Package includes Paid Malpractice, 401K, PTO and more.
One Full-Time Position Available
Seeking Candidates that are Residency Trained in PM&R and Fellowship Trained in Interventional Pain Management or will consider Spine/Sports Fellowship Training
Great location!
Not Specified
Physiatry/Physical Medicine & Rehabilitation Physician
🏢 DOCTORS CHOICE PLACEMENT SERVICES, INC.
Salary not disclosed
New York 3 days ago
PM&R Opportunity in Long Island, NY

We are looking for a Physical Medicine & Rehab Physician who want to join one of Long Island's most respected Pain Management practices. The opportunity is one of a kind offering a friendly, personable, professional atmosphere without the impersonal corporate feel and structure. The opportunity to practice here is a unique experience that comes with lots of flexibility, knowledge, and experience. The right physicians stands to benefit tremendously from an aggressive comp structure and a strong growing patient base. Even with Covid the office has nearly tripled in size and continues to position itself for exponential growth and opportunity.

We encourage Physicians who have just finished or are finishing residency to inquire, as well as those who are established. We are open to a diverse skill set. A daily work day (Interventional Pain training/experience is NOT required so disregard those procedures listed) would consist of doing Consults, follow up visits, and procedures, including a combination of epidurals, facet injections, radio frequencies, trigger points, nerve blocks, spinal cord stimulators, joint injections, and more. Currently we operate out of four locations. We are looking for a Physician willing to work mainly out of two of our locations.

Very Competitive Base Salary
Benefits Package includes Paid Malpractice, 401K, PTO and more.
Two Full-Time or Part-time Positions Available
Great locations!
Not Specified
Commercial Legal Counsel
🏢 NICE
$250 +
Hoboken, NJ 4 days ago

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.


Who We Are

At NiCE, we are a global leader in AI-powered customer experience solutions, helping organizations transform how they engage with customers across every interaction. Our unified cloud platform, CXone Mpower, enables enterprises to manage and optimize 100 percent of customer engagements across voice and digital channels, combining contact center capabilities with advanced analytics, automation, and conversational AI. As an AI-first company, NiCE is advancing the next generation of intelligent, automated customer interactions through generative AI, virtual agents, and real-time decisioning to drive improved satisfaction, efficiency, and loyalty at scale. NiCE also offers complementary compliance and public sector solutions that extend our AI capabilities into regulated and mission‑critical environments. With more than 25,000 customers worldwide, including 85 of the Fortune 100, NiCE operates in over 150 countries. Learn more at the Role

As a Senior Legal Counsel on NiCE’s Americas Legal team, you will support high‑value commercial and technology transactions that are central to NiCE’s customer experience business. The role is focused on enabling growth of NiCE’s CXone Mpower platform through the negotiation and structuring of complex technology, SaaS, and strategic partnership agreements. You will work closely with sales, product, finance, security, and privacy stakeholders to address issues at the intersection of cloud technology, data protection, and regulatory compliance, while providing practical, business-oriented legal guidance.


In addition to transactional responsibilities, you will contribute to the development of scalable contracting processes, legal playbooks, and operational improvements to support a rapidly growing and evolving business. Reporting to the Associate General Counsel for NiCE Americas, this hybrid role requires two days per week in the office and offers the opportunity to operate as a trusted legal advisor within a global, AI‑driven customer experience organization.


Personal Characteristics

We are seeking a senior legal professional who demonstrates the following attributes:



  • Strategic and Commercial Mindset: Approaches legal issues with strong business judgment and creativity, delivering solutions that advance NiCE’s strategic and commercial objectives.
  • Collaborative Partner: Works effectively across cross‑functional and geographically diverse teams, building trust and influence with stakeholders at all levels of the organization.
  • Clear and Persuasive Communicator: Communicates complex legal concepts clearly and concisely, both in writing and verbally, with the ability to tailor messaging to different audiences.
  • Proactive Problem Solver: Manages multiple priorities with minimal supervision, anticipates risks, and drives matters to completion in a fast‑paced, evolving environment.
  • Adaptable and Resilient: Remains effective and composed amid change, ambiguity, and shifting business priorities.
  • Team‑Oriented Professional: Values collaboration and contributes positively to a high‑performing, engaged legal team culture.

Responsibilities

  • Lead Complex Transactions: Structure, negotiate, and manage sophisticated commercial and technology transactions across sales, product, and procurement, with a primary focus on enterprise cloud offerings.
  • Provide Legal and Regulatory Guidance: Advise on U.S. and international legal issues related to SaaS, data protection, cybersecurity, and commercial contracting, delivering practical, risk‑balanced guidance to the business.
  • Scale Legal Operations: Develop, maintain, and improve legal playbooks, templates, and contracting processes to increase efficiency and support a growing, fast‑moving organization.
  • Partner Cross‑Functionally: Collaborate with legal colleagues and cross‑functional stakeholders globally to align legal strategies with business priorities and key initiatives.
  • Anticipate Regulatory Change: Monitor and assess evolving laws and regulations affecting NiCE’s commercial activities and proactively advise on risk mitigation and compliance.
  • Enable the Business: Educate and train internal teams on legal, compliance, and contracting best practices to support informed and efficient decision‑making.
  • Build Trusted Relationships: Establish strong working relationships with internal stakeholders and external partners, balancing legal risk with commercial objectives.
  • Support Strategic Growth: Contribute to initiatives that advance NiCE’s global growth strategy and innovation agenda.
  • Other Legal Matters: Support additional legal projects and responsibilities as needed.

Requirements
Technical Expertise

  • Education and Licensing: Juris Doctor with strong academic credentials and an active license to practice law in at least one U.S. jurisdiction.
  • SaaS and Technology Experience: Minimum of 8 to 10 years of legal experience, with substantial experience supporting SaaS, cloud computing, and enterprise software transactions primarily on the vendor side.
  • Transactional Expertise: Demonstrated experience drafting, negotiating, and advising on complex SaaS and technology agreements, including Data Processing Agreements and, where applicable, Business Associate Agreements.
  • Legal Acumen: Strong working knowledge of data privacy, cybersecurity, and intellectual property law, including familiarity with U.S. and international data protection regimes and evolving regulatory trends.
  • In‑House Experience: Prior in‑house legal experience supporting a commercial or technology‑driven business environment.

Preferred Experience

  • Public Company or Global Environment: Experience supporting a U.S. publicly traded company and/or a global, multinational organization.
  • Operational Maturity: Proven ability to design, improve, and scale legal processes, templates, and playbooks in support of a growing business.
  • AI and Emerging Technology Law: Familiarity with evolving artificial intelligence and automated decision‑making laws and regulations in the United States and internationally, including emerging global frameworks such as the EU AI Act.

Core Skills

  • Excellent negotiation, drafting, and communication skills, with the ability to translate complex legal issues into practical business guidance.
  • Strong organizational skills and sound judgment, with the ability to manage multiple matters independently in a fast‑paced environment.
  • Collaborative, team‑oriented approach with the ability to build effective working relationships across functions, regions, and cultures.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.


#J-18808-Ljbffr
Not Specified
Business Systems Analyst/ IVR Analyst
Salary not disclosed
Newark, NJ 5 days ago
Job Title: Business Systems Analyst/ IVR Analyst

Location: Newark, NJ (Hybrid)/Fort Washington, PA (Hybrid)

Duration: 12 Months

Job Description:

We are seeking a highly skilled and experienced Business Analyst with a background in implementing effective contact center/IVR solutions. The ideal candidate will have a proven track record in supporting AI-driven transformations in the IVR and chatbot space. This role requires a deep understanding of customer service operations, actionable business intelligence, data modeling, and governance, especially within the financial services industry.

Key Responsibilities:

* Experience in modernizing IVR flows into customer-centric, adaptive, and learning-oriented conversational journeys powered by AI agents.

* Ability to capture and translate business needs into agentic AI-focused requirements, shifting from traditional deterministic IVR call flow logic to flexible, goal oriented conversational behaviors.

* Evaluate business processes, anticipate requirements, and uncover areas for improvement ensuring strategic alignment and operational efficiency.

* Develop actionable business intelligence and analytics to drive decision-making.

* Lead ongoing reviews of business processes and developing optimization strategies.

* Develop and implement data governance, data management, and data quality program practices and strategies.

* Model business processes for Interactive Voice Response (IVR) and implement effective solutions.

* Foster a culture of continuous improvement and excellence.

What you bring to the table:

* Demonstrated experience in redesigning IVR systems (for self-service on the voice channel) and leveraging AI solutions in the IVR space.

* Experience working in an AGILE environment.

* Strong analytical skills and proficiency in data modeling techniques.

* BA/BS in CS, Information Systems or Information management or Systems design.

* Ability to manage complex projects and deliver results in a fast-paced environment.

* Excellent communication and leadership abilities.

Bonus if you have:

* Deep expertise in insurance financial engines and regulatory compliance.

* Knowledge of SQL, Databases and Analytical/Reporting tools such as PowerBI/Tableau.
Not Specified
jobs by JobLookup
✓ All jobs loaded