Engineering Structures Jobs in Morrison Colorado Flexible

Compensation: 90K-140K Base+ Commission

Company Description

Stage Management operates several senior living communities across the Denver Metro area, offering Assisted Living, Memory Care, and Independent Living. We are a values-driven, relationship-first organization where our Marketing Directors are not just salespeople, they are community ambassadors, family guides, and occupancy leaders. We are growing and looking for a skilled, people-centered professional to join our team.

Role Description

As the Director of Sales and Admissions, you are the primary point of contact for prospective residents and their families from first inquiry through move-in. You own the full sales cycle, managing leads in our CRM, conducting personalized tours, building referral partner relationships, and driving occupancy results. You operate with autonomy, follow a structured playbook, and are coached to succeed.

Lead Management and CRM:

•    Manage all prospect activity in Yardi CRM with disciplined documentation — every inquiry, every touchpoint, every next step.

•    Respond to inquiries promptly (target: within 15 minutes during business hours) and execute a structured follow-up cadence across phone, email, and text.

•    Advance prospects through each stage of the pipeline with required activities completed and no records left without a next step assigned.

•    Monitor and manage after-hours marketing calls with timely callbacks and remote documentation.

Tours and Prospect Experience:

•    Lead personalized, discovery-driven tours that connect the community’s offerings to each family’s specific needs, concerns, and timeline.

•    Prepare thoughtfully before every tour — know the prospect’s record, brief your team, and ensure the community is show-ready.

•    Close every tour with a clear proposed next step and offer every prospect the opportunity to secure their place on the waitlist.

•    Send personalized follow-up within 24 hours of every tour.

Partner Outreach/Community Visibility:

•    Build and maintain a tiered referral partner network through scheduled visits, calls, and event participation.

•    Host and promote regular community marketing events — from caregiver education seminars to culinary experiences — designed to generate engagement and referrals.

•    Participate in external networking events including ALPN, Chamber of Commerce, senior fairs, and partner open houses.

•    Maintain a strong Google Business Profile and proactively generate reviews from satisfied residents, families, and partners.

Move-In Coordination and Cross Department Collaboration:

•    Manage move-in readiness from commitment through arrival — coordinating paperwork, unit preparation, clinical onboarding, and payer setup.

•    Partner with Maintenance on unit make-ready timelines to minimize vacancy and keep showable inventory current.

•    Collaborate with the Executive Director and clinical team to ensure every move-in is seamless and well-supported.

•    Conduct competitive market analyses twice annually and contribute insights to the regional team.

Qualifications:

•    2+ years of experience in senior living sales, healthcare sales, or a closely related consultative sales environment.

•    Demonstrated ability to manage a high-touch sales process with empathy, organization, and consistent follow-through.

•    Experience with a CRM platform (Yardi or similar); comfort with technology and digital documentation.

•    Strong relationship-builder with a genuine passion for serving older adults and their families.

•    Self-motivated, organized, and comfortable working with a structured operating system while exercising independent judgment.

•    Available for after-hours responsiveness as part of a defined coverage model.

•    Strong written and verbal communication skills.

Product Manager – Identity & Authentication

Location: Greenwood Village, CO (4 days onsite/1 day remote)

Long Term Contract

Team: Identity Management / Customer Platforms

Pay: $55-$60/hr

Our client is expanding its Identity & Authentication team and is looking for a Product Manager who loves solving complex problems across user experience, security, and large‑scale technical systems.

This is not a “write user stories and run sprints” PM role. Instead, you’ll operate at a strategic level—partnering closely with business owners, product managers, security, fraud, and highly technical backend platform teams—to shape how millions of Spectrum customers sign in and manage their digital identity.

You’ll help drive the roadmap for everything related to:

• Account creation
• Login & SSO
• Authentication & MFA
• Password & credential recovery
• Platform‑to‑platform identity continuity
• Identity data integrity across systems

This work directly powers all customer‑facing Spectrum platforms, including Spectrum TV, MyAccount, Enterprise platforms, and soon all third‑party identity partnerships (e.g., HBO’s Spectrum login).

Responsibilities:

Strategic Identity Leadership

• Co‑own the Identity roadmap alongside the Identity Business Owner
• Shape high‑level experience, requirements, and prioritization across all customer authentication journeys.
• Act as a senior SME for Identity—balancing user friction, security, backend constraints, and business needs.

Stakeholder + Cross‑Functional Leadership

• Work with product, security, fraud, data, enterprise, and dozens of consuming teams who rely on Identity.
• Help teams articulate what they actually need (many don’t know yet).
• Say “no” thoughtfully when requests don’t meet justification or disrupt priority work.

Technical Problem Solving

You don’t need to be an engineer or architect, but you must be comfortable working with:

• Frontend ID
• Backend teams for Pinex, Ping Identity DB, Auth ID, DSB
• Architects + Lead Engineers who own critical platform dependencies
• OAuth/SSO concepts, MFA flows, identity aging rules, provisioning, etc.

Customer‑Centered Identity Experience

• Think deeply about the customer journey, friction points, and secure but seamless UX.
• Bring a CX/UX mindset to identity workflows (e.g., reducing password prompts, frictionless auth).

Execution & Operational Responsibilities

• Help manage roadmap clarity, Jira structure, documentation, prioritization.
• Roll up your sleeves to get into details when needed (this is not a pure “vision-only” role).

Who Will Love This Role

• People who enjoy complex, highly technical ecosystems with many dependencies.
• PMs who are just as comfortable talking to architects about identity provisioning as they are mapping CX journeys.
• Candidates from banking, fintech, healthcare, taxes, or other high‑compliance industries where security + user friction are constantly balanced.
• PMs who can break down an “elephant-sized” ambiguous problem into actionable steps.

What Success Looks Like

• You reduce friction for millions of users while improving platform security.
• You help define the future of identity across every customer‑facing platform.
• You become the go‑to SME enabling teams to execute safely, efficiently, and strategically.
• You help stabilize and accelerate the Identity portfolio, especially as our client begins major new initiatives (e.g., Cox integration work).

Ideal Background

Required / Strongly Preferred

• Product Management or CX/UX leadership experience in complex, regulated, or security‑sensitive environments.
• Experience working with technical teams (architecture, backend services, APIs, identity-related systems).
• Ability to lead discovery, prioritization, and roadmap shaping across many stakeholder groups.
• Strong user empathy + ability to reason through secure, low‑friction identity journeys.
• Comfort working in ambiguous environments and structuring clarity.

Nice to Have

• Experience in Identity, Authentication, SSO, MFA, or similar security areas.
• Familiarity with OAuth2 concepts, provisioning, user directories, or enterprise identity tools (not required).
• Data-oriented mindset (not analytics expert level, but able to reason through data challenges).

Pre-Litigation Personal Injury Attorney | Colorado

$130,000 – $200,000 base + Monthly Bonus

We are hiring a Pre-Litigation Personal Injury Attorney to manage a high-volume auto accident caseload and drive cases from intake through settlement. This role is ideal for attorneys who enjoy negotiating with insurance carriers, building strong demand packages, and moving cases efficiently in a structured, metrics-driven environment.

What You’ll Do

• Manage 150–250+ pre-litigation PI cases
• Review medical records and bills
• Build and evaluate demand packages
• Draft and review demand letters
• Negotiate settlements with insurance adjusters
• Communicate directly with clients
• Work closely with case managers
• Maintain case documentation in Filevine
• Move cases consistently toward settlement

Requirements

• 2+ years plaintiff personal injury experience
• Pre-litigation experience (auto accidents preferred)
• Active Colorado Bar license
• Experience negotiating settlement demands
• Ability to manage a high-volume caseload
• Strong communication with clients and insurance carriers

Bonus if you have:

• Bilingual English/Spanish (required for one opening)
• Filevine experience
• Experience handling higher-value cases

Compensation & Benefits

• $130,000 – $200,000 base salary
• Monthly productivity bonus
• Medical, dental, and vision insurance
• 401(k) with company match
• Life & disability insurance
• HSA/FSA options
• Paid holidays & flexible PTO

If you’re a plaintiff PI attorney who enjoys negotiating and closing cases, this is a strong opportunity to join a growing and structured PI practice.

General Cardiology in Denver, Colorado

No Buy-In Partnership Track | $550K+ Base | Imaging-Forward Practice

A growing cardiovascular group in Denver's Cherry Creek neighborhood is building something worth being part of early. This is a General Cardiology role within a startup team that already has seven Vascular Surgeons in place and incoming Interventional Cardiologists on the way, backed by a network of respected hospital affiliations and full on-site imaging capabilities. The partnership track has no buy-in, which is the kind of detail that separates this one from most.

Practice Details:

• Startup cardiovascular group with 7 Vascular Surgeons and incoming Interventional Cardiologists in Cherry Creek
• Full on-site imaging access, including Echo, Nuclear, PET, and Vascular studies
• Collaborative call rotation of 1:4 with a weekend structure designed to protect personal time
• Strong hospital network affiliation providing consistent referral volume and institutional support

Schedule:

• Five-day workweek with a single-site daily focus to minimize travel
• Blend of inpatient and outpatient responsibilities with a minimum of 18 patients per day
• Flexible call schedule structured for balance

Compensation & Benefits:

• Guaranteed base salary of $550,000+ with a $50,000 sign-on bonus
• Partnership track available after two years, with no buy-in required
• Generous PTO, CME allowance, and 401(k) with immediate vesting
• Comprehensive health, dental, vision, and life insurance

Candidate Requirements:

• Board Certified or Board Eligible in Cardiology
• Strong imaging focus essential; experience preferred
• 2026 fellows will be considered

Live and Work in Denver, Colorado:

Cherry Creek is one of Denver's most sought-after neighborhoods, with walkable streets, upscale dining, boutique shopping, and easy access to the broader city. The Rocky Mountains are about an hour away for skiing, hiking, and climbing, and Denver International Airport connects you to anywhere with minimal hassle. Strong schools, diverse housing options, and a city that genuinely earns its reputation for outdoor lifestyle and quality of life make Denver one of the most compelling places to build a cardiology career right now.

Get in on the ground floor of a well-resourced group in one of the best cities in the country. Apply today.

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

• Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
• Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
• Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

• Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams. 
• Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
• Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

• Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
• Build support for advanced enterprise requirements including: 
  • Multi-entity and multi-location configuration
  • Reporting and commissions APIs
  • Activity and transaction tracking
  • Risk and fraud scoring hooks
  • Customer authentication and tokenization flows
  • Reseller administrator portal
• Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

• Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
• Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
• Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

• Use experimentation and partner pilots to validate API features and developer experiences before scaling.
• Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
• Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

• Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
• Define certification standards and reference architectures for recurring vertical use cases.
• Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

• 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
• 2+ years of ISO 8583 financial messaging experience.
• Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
• Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
• Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
• Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

• Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner
Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:
• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products
• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives
• Author user stories and acceptance criteria, leading refinement sessions and sprint planning
• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery
• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:
• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment
• Strong documentation skills and the ability to communicate complex technical requirements effectively
• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake
• Familiarity with Microsoft tech stack and data delivery tools is highly preferred
• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?
• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy
• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP
• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption
• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?
• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
REMOTE

The Opportunity:

We are a lean and high velocity multifamily investment firm with 440 units and a mandate to scale to 1,500+ units by 2027 on our path to $1 Billion AUM in the next 5 years. We operate with a startup culture backed by a strong principal balance sheet, and we will maintain this "Day 1" intensity until our $1 Billion goal is reached. We are looking for a Founding Director of Finance and Investments who is prepared to make the business their number one priority and own the entire financial lifecycle of our portfolio.

This is a true "multi-hat" leadership role, You will be responsible for building and owning the engine across three phases: Acquisitions, where you will be responsible for sourcing and underwriting new opportunities Finance, where you institutionalize the back-end through precise cash flow forecasting, investor distributions, and tax strategy; and Asset Management, where you hold the portfolio accountable to your forecasts by implementing aggressive execution plans to ensure every property hits its NOI targets. We are looking for a partner who wants to trade corporate safety for long-term equity and help us build this platform from the ground up.

Note: Local to Texas is highly preferred. If not in Texas, candidates must be willing to Spend 5 business days per month in Houston Texas overseeing property (Asset mgmt), networking with brokers and touring new acquisitions. During periods of due diligence requirements to be Houston may increase. Please confirm in your application this travel (all paid for by company).

Key Accountabilities:

• Investment Modeling & Underwriting: You will be the primary lead on modeling new opportunities. You will take raw data from brokers or off-market sources, build complex pro-formas from scratch, and present the investment case to the committee.
• Preliminary Investment Committee (PIC) Leadership: You serve as the "Gatekeeper." Before any deal reaches the Founders, you are responsible for the internal audit of the case—stress-testing exit caps, opex loads, and reno timelines. You are the final line of defense for the firm's capital.
• Due Diligence & Transaction Execution: Lead the financial "scrub" on all acquisitions. You will own the closing checklist, coordinating with lenders, attorneys, and title companies to ensure every debt facility is funded with 100% precision.
• Asset Management & Performance Audit: You aren't just reporting numbers; you are driving them. You will perform monthly audits of property management, identify "cash leakage," and ensure the portfolio hits its NOI targets and investor distributions.
• GL Integrity & Tax Strategy: You own the "Book of Record." You will oversee all accounting entries, manage a rolling 13-week cash forecast, and ensure the firm is "tax-ready" for outside CPAs.
• Treasury & Capital Management: You own the firm’s liquidity. You will manage the movement of capital between property accounts, GP accounts, and the Hold-Co, ensuring we are optimized for both daily operations and upcoming acquisition deposits.
• Tax Strategy & Compliance Oversight: You aren't just filing forms; you are the architect. You will manage the tax filing checklist for all 40+ (and growing) entities, ensuring every K-1 is issued on time and that we are maximizing depreciation and cost-segregation strategies across the portfolio.
• Institutional Reporting & Audit: You will design and produce the quarterly "Investor Report" and "Lender Compliance" packages. You must be able to defend our financials to an institutional auditor or a Life-Co lender with absolute authority.
• Entity & Corporate Housekeeping: You will interface directly with Investor Counsel to resolve legal issues and ensure all corporate entities remain in "Good Standing" across multiple states. You are the "Compliance Officer" for the firm.
• Strategic Financial Planning: You will prepare the annual corporate budget for the Hold-Co and tell the Founders exactly when we have the cash position to buy, when we should refinance, and when we should sell.
• Waterfall & Distribution Management: Build and maintain manual "Shadow Waterfall" models to audit all GP/LP distributions, ensuring all investor classes are paid with 100% accuracy.
• System Architecture: You will help design the infrastructure (CRM workflows, checks and balances) to allow the firm to scale without breaking.

Execution Over Delegation :

We are a lean firm where the Director is expected to "turn the wrenches," not just design the machine. If you are looking to sit in a strategy room and wait for reports to hit your desk, this is not the job for you. You must be an Ambivert—equally comfortable in deep-work silence building a complex model as you are in high-stakes confrontations with vendors or lenders. We are looking for the architect who is excited to turn every wrench today, so they can effectively lead the entire department tomorrow."

Qualifications:

• Experience: 5–8+ years in Real Estate Finance, Investment Banking, or REPE.
• Background: Mandatory experience in Multifamily Syndication. You must have "Battle Scars" from managing the financial lifecycle of actual deals.
• Technical Arsenal: Elite-level Excel skills. You must be a "Blank-Sheet" Ninja (Waterfalls, Sensitivity Tables, etc.).
• Mindset: Skeptical, process-oriented, and highly organized. You must be a "Mismatcher" who naturally finds the holes in a financial story.
• Education: CPA designation is a significant plus, but technical execution is the priority.
• Tech-Savvy: Proficiency in AI automation and modern CRM workflows is highly preferred.

The Rewards:

1. Base Salary: $135,000 – $150,000 (Built for a high-growth startup environment).
2. Asset Performance Bonus: $50,000 – $75,000+ targeted annual bonus tied directly to portfolio performance and investor distributions being on Target
3. Founding Member Equity: 3.0% – 5.0% Equity stake in the Holding Entity. This is true ownership in the firm’s long-term enterprise value, not just deal-level points.
4. Vesting Structure: Standard 5-year annual vesting schedule to ensure long-term alignment.

To Apply: Submission Requirements:

To be considered, submit your resume and a brief note confirming the following. Applications without these specific keywords will be automatically filtered out.

1. Reference Verification: Are you confident your past managers will verify your technical expertise? If so, include: "I welcome the reference process."
2. Are you willing to complete a live, modeling test? If so, include: "Absolute."
3. We conduct a rigorous 30-day process (6 interviews + 5 references interviews). If you are comfortable with this, include: "Understood."
4. This role explicitly requires experience in Real Estate Multifamily syndication, Based on this how many years have you been in Multifamily, and what "other hats" have you worn

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)

The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.

The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience

Responsibilities

• Handle tickets and calls directly to build deep product knowledge and earn customer trust
• Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
• Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
• Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
• Define and track key operational KPIs and build automations to drive ongoing efficiency
• Champion team autonomy and maintain quality standards throughout a period of significant scale

What We Need to See (Essential)

• 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
• Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
• Proficiency in maintaining & utilizing ticketing CRMs
• Demonstrated ability to thrive in hypergrowth environments and build processes from zero
• Comfort working across time zones (specifically West Coast)
• Genuine alignment with the company's mission in women's and children's health

What We’d Like to See (Bonus)

• Experience in a healthcare or regulated SaaS environment
• Familiarity with building or scaling a support function at a Series A-C stage company
• Experience with CRM automation and reporting

Location: Hybrid

Package: $60-80 per hour

Duration: 4 months

Job Title: Director of Analytics & Insights (Amazon Agency)

Location: Milwaukee, WI

Alternate location: Or home based anywhere in the US

Industry: Ecommerce (Amazon Agency)

Channel: Mostly Amazon and

Direct Reports: Team of 5-6 Analysts

Visa: No sponsorship possible. Must have valid work authorization

Job ID: ZR_9557_JOB

Remote work policy: Full remote

Job Seniority: Executive Level, Middle Management Level

Company size: Medium (50-1000 ppl)

Company Ownership: Privately Owned

Industry(ies): Ecommerce, Consumer Goods,

Function(s): eCommerce,

Region(s): Arizona, Atlanta, Boston, Chicago, Cincinnati, Las Vegas, Los Angeles Area, New Orleans, NORTH AMERICA, USA, Dallas, California, Fort Lauderdale / West Palm Beach, Houston, Colorado, Connecticut, San Francisco Area, Florida, Miami, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York City area, North Carolina, Ohio, Pennsylvania, Texas, Utah, Washington DC, Maryland, Delaware, Washington

Company Description

Our client is a well-established ecommerce services organization that supports brands in building and scaling their presence across major online marketplaces (Amazon and mostly). With a long-standing track record in digital commerce, the firm provides strategic and operational support spanning retail, media, creative and performance enablement. Its environment is collaborative, entrepreneurial and data-driven, with a strong emphasis on translating complexity into clear business value.

Objective of the Role

Our client is seeking a Director of Analytics & Insights to lead the strategic development of its measurement and insights capability. This individual will define how performance is measured, interpreted and communicated across client engagements, with a particular focus on ecommerce, digital advertising effectiveness and broader brand growth.

The role is designed for a senior leader who can combine technical depth with business judgment. The successful candidate will establish a clear vision for analytics and reporting, strengthen the quality of insight generation across the organization, and help create scalable frameworks that enable client teams to translate data into action. This position will also play an important role in shaping how advanced tools, automation and artificial intelligence support a modern analytics function.

Ideal Profile

The ideal candidate will bring a strong background in ecommerce analytics, digital advertising measurement and commercial insight generation, ideally gained within a brand-led environment, an agency, or a similarly complex client-facing business. A deep understanding of marketplace ecosystems is essential, particularly in relation to Amazon advertising, Amazon Marketing Cloud, omnichannel measurement and upper-funnel media effectiveness.

This person should be equally credible in technical and executive settings: capable of engaging with analysts, data partners and technical teams while also presenting clear, actionable conclusions to senior leadership. The right profile will combine strategic thinking, intellectual curiosity, sound judgment and the ability to bring structure to an evolving function.

Responsibilities

• Define and advance the analytics and insights vision for the organization.
• Establish scalable measurement frameworks covering retail performance, advertising effectiveness, brand growth and operational health.
• Lead and develop the analytics team, strengthening capabilities, role clarity and professional growth.
• Create clear standards for reporting, dashboards and insight delivery across client accounts.
• Improve the quality of interpretation by ensuring data is translated into commercial recommendations and action plans.
• Serve as a subject matter expert on advanced ecommerce measurement, including Amazon Marketing Cloud and omnichannel analytics.
• Partner with internal technology and engineering teams to improve data infrastructure, automation and reporting efficiency.
• Evaluate the current operating model and clarify ownership between analytics, reporting and client-facing teams.
• Support the development of advanced analyses that go beyond standard dashboard reporting and provide deeper strategic value.
• Ensure analytical output remains relevant, accurate, decision-oriented and aligned with the evolving needs of clients and the business.

Requirements

• Significant experience in analytics and insights leadership, including team management.
• Strong expertise in digital advertising measurement and ecommerce performance analysis.
• Demonstrated knowledge of Amazon advertising tools, metrics and measurement methodologies, including Amazon Marketing Cloud.
• Familiarity with omnichannel measurement, customer journey analysis and upper-funnel media evaluation.
• Advanced capability in SQL and experience with business intelligence and visualization platforms such as Tableau, Looker or similar tools.
• Working knowledge of statistical or analytical tools such as Python, R or equivalent.
• Ability to design measurement frameworks that connect media investment to broader business outcomes.
• Strong communication skills, with the ability to simplify complex analysis for non-technical audiences.
• Experience operating in a fast-paced, evolving environment with multiple stakeholders.
• Bachelor's degree required; an advanced degree is advantageous.