Engineering Structures Jobs in Minneapolis Remote

418 positions found — Page 14

Territory Sales Representative - Home Health Services
✦ New
🏢 Jobot
Salary not disclosed
Minneapolis, MN 1 day ago
Expanding access to at home care for the communities who need it!

This Jobot Job is hosted by: Cam Strahm
Are you a fit? Easy Apply now by clicking the "Apply" button
and sending us your resume.
Salary: $70,000 - $110,000 per year

A bit about us:

Do you enjoy sales with a meaningful purpose?

This is an incredible opportunity to make a significant impact in the home health services space, specifically aimed at enhancing the lives of the elderly and disabled individuals in the greater Minneapolis areas. We are looking for a self-motivated, passionate, and community-driven Business Development Manager (Community Partnerships) to help expand essential home care services that will ensure seniors and disabled individuals receive the compassionate care they deserve in the comfort of their own homes.

Our Agency serves the Minneapolis and St. Paul, MN communities, and are a part of a top ranked National Company with brands spanning the whole US - if you are passionate about sales and partnerships development which make a tangible & meaningful positive impact, this opportunity is for you!

Why join us?

You will play a vital role in building relationships and promoting home health care services to your local communities. By forging connections with key healthcare providers and referral sources, you'll help increase awareness of our agency as the go-to provider for home health care.

Commission structure: $70K-$100K Base Salary + Commissions of $20K-$30K (On Target earnings is $90K-$130K, pending base salary, with opportunity to exceed the on-target bonuses congruent to business development goals. Bonuses are paid out quarterly and at the end of the year).

Primary Duties:
  • Identify key decision-makers in the medical, Medicaid, and healthcare communities and build lasting relationships with referral sources, including Outpatient Care facilities, hospitals, physicians, case managers, discharge planners, and other community partners (i.e. Alzheimer's Association, Autism Society).
  • Promote our services and increase awareness of our agency as the preferred home health provider in the area.
  • Regularly visit potential partners, maintaining a professional and caring image that promotes referrals for the agency.
  • Utilize a CRM system to track activities and progress toward goals. Document and manage consistent sales activities, ensuring each referral source receives regular follow-up to build referral networks and meet growth targets.
  • Conduct initial qualification calls with patients or their families to assess eligibility for care and collaborate with the intake team to move forward with services.


Job Details

Successful hires in the past have included sales professionals with at least 2 years' experience with: Healthcare Providers, Home Health Services, Dialysis Providers, Pharmaceuticals, Social/Community Services, Medicaid Programs, and more!

Desired Experience:
  • BA Degree from an accredited University and/or equivalent experience within home-healthcare services.
  • 3-7+ years of professional experience in a field sales role within the healthcare space (or similar).
  • Confidence in being able to self source for applicable leads (with the help of the CEO & VP), cold call on the phone and in person, and send effective business development emails.
  • Experience managing sales activities within a Sales CRM (we are currently using Salesforce).
  • Willingness to travel locally within the Greater Minneapolis area, conducting in-person cold calls and partnerships meetings. Must have a valid driver's license and access to a reliable vehicle.


Interested in hearing more? Easy Apply now by clicking the "Apply" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: /privacy-policy
Not Specified
Senior Software Engineer
Salary not disclosed
Minneapolis 4 days ago
Summary: 9 Months Remote Role Daily Start and End Time: 8-5 CST Responsibilities: Design, develop, and maintain backend services and APIs using C# and .NET Support and enhance existing applications while contributing to the transition toward serverless architectures Build and operate cloud-native, serverless solutions using AWS services Collaborate with frontend developers, product managers, and other stakeholders to deliver reliable, high-quality solutions Participate in architectural discussions and help guide best practices for scalability, performance, and security Troubleshoot, debug, and resolve production issues across traditional and serverless environments Write clean, maintainable, and well-tested code Required Skills: Strong professional experience with C# and .NET (.NET Core/.NET 6 preferred) Solid understanding of backend application design, RESTful APIs, and service-oriented architectures Experience supporting cloud-hosted or serverless applications in at least one major cloud provider (AWS, Azure, or Google Cloud) Experience working with SQL databases (e.g., SQL Server, PostgreSQL, MySQL) Familiarity with version control systems (Git) and modern CI/CD practices Ability to work independently and collaboratively in a team environment Preferred Skills: Hands-on experience with AWS (our primary cloud platform) Experience building and operating AWS Lambda functions Experience designing workflows using AWS Step Functions Familiarity with additional AWS services such as API Gateway, DynamoDB, S3, SQS, or EventBridge Experience with JavaScript and/or modern JavaScript frameworks (e.g., React, Vue, Angular, or Node.js) Exposure to infrastructure-as-code tools (e.g., CloudFormation, CDK, Terraform) Experience with monitoring, logging, and observability in cloud environments Benefits: Opportunity to work on modern, cloud-native and serverless architectures A collaborative environment that values clean design and pragmatic solutions The chance to influence technical direction as we continue our shift toward serverless 1-2 day/week in office with fun team culture
Not Specified
Security Account Manager
Salary not disclosed
Minneapolis, MN 2 days ago

Security Account Manager - MN


At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology. We are Guardians of the Connected World. We are looking for exceptional talent to join our team.


About NETSCOUT:

NETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 40 years. NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second.


Position Summary:

The Security Account Manager is responsible for achieving sales quota in assigned territory through direct sales to Fortune 500 and Enterprise customers. This role controls the accounts directly even if the business is booked through channels.


Essential Duties and Responsibilities


  • Adhere to company policies and ethical guidelines
  • Follows NETSCOUT’s selling process
  • Responsible for booking business per the company bookings policies and revenue recognition policy
  • Understand the customer’s business and how our products impact their business
  • Develops strong relationships and coaches in the accounts
  • Develop territory plan with identified F1000 targets in assigned territory
  • Develops a pipeline of 4X quota and is constantly prospecting in new or existing accounts
  • Consistently calls at multiple levels high and wide in accounts
  • Works collaboratively with Sales Engineers to ensure ongoing account technical support.
  • Follows company strategy and direction
  • Candidate will need to live in the MN area.



Preferred Education:


  • Bachelor’s degree


Preferred Qualifications/Skills:


  • 10 + years field sales experience in DDOS, NDR and Network Security software sales
  • 10+ years experience selling into IT / Data Centers, CISO, C-Level’s
  • Experience selling DDOS /NDR or other Network Security software products
  • Proven track record of success in selling Network Security solutions
  • A quantifiable track record of success demonstrated by territory/professional growth
  • A solid, articulate understanding of our technology, market, and client profile
  • Track record of exceptional and consistent quota achievement
  • Proven success, established customers and contacts, and solid territory knowledge
  • You will need the skill to independently, work with large, complex accounts
  • Ability to source, pursue and close new business


Working at NETSCOUT:

At NETSCOUT, our vision is to create a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives. We strive to build a diverse workforce that reflects the communities we serve. We also know that life at NETSCOUT is not just about what you will contribute, but what we will give back to you. Besides the promise of interesting work in an exciting and ever-growing industry, NETSCOUT is committed to giving you opportunities to continue to learn and grow. Employees are eligible for a variety of professional development opportunities to help them advance their skills and career. We have heavily invested in our individual, management, and leadership training and development programs. We offer a compensation package that includes the following benefits:


• Generous vacation package

• Equity

• Matching 401k plan

• Tuition reimbursement

• Attractive medical and dental coverage options

• Domestic partner benefits

• Health and Dependent Care spending accounts and Health Savings Account options

• Life and Disability Benefits

• Volunteer Time Off, Matching Charitable Gifts

Location: Minneapolis, MN

Not Specified
Geotechnical Engineer
Salary not disclosed
Minneapolis, MN 1 week ago

We are seeking a highly motivated Geotechnical Engineer to join our team and grow with us. The successful candidate will have a solid background in geotechnical engineering and an understanding of chemical grouting and retrofit foundation work. You will have the opportunity to work alongside our subject matter experts and highly skilled implementation teams and with future potential as a practice leader.



This position will be in our geotechnical division which focuses on existing structures challenged by ordinary solutions. Example projects in our business line include soil strengthening and stabilization, such as for existing structures with poor bearing strata; groundwater control and waterproofing for below-grade structures experiencing moisture infiltration; or installation of new micro-pile foundations in industrial plants in congested areas. Our unique solutions include the ability to perform complex chemical grouting and injection work with our specialty-trained crews and equipment.



As a Geotechnical Engineer, you will be responsible for:


· Conducting geotechnical investigations, field exploration, and specifying laboratory testing for various civil and geotechnical engineering projects.

· Preparing geotechnical reports

· Designing foundation retrofits and grouting solutions

· Preparing technical specifications for projects

· Preparing proposals and project schedules

· Resolving complex issues

· Collaborating with project managers, construction managers, and other engineering disciplines to ensure successful project completion




Qualifications:

· Bachelor's degree in Civil or Geotechnical Engineering from an accredited institution.

· 5 years of experience in geotechnical engineering with a focus on soil strengthening and stabilization, groundwater control, and foundation retrofits.

· Professional Engineer (PE) license is preferred.

· Strong analytical and problem-solving skills.

· Ability to work independently and as part of a team.

· Excellent verbal and written communication skills.

· Willingness to travel domestically and internationally as required.




Our ideal candidate is an innovative but decisive engineer who can work effectively in a fast moving highly collaborative, team-based environment; has the ability to set goals and expectations and hold others accountable; can encourage and mentor others; is approachable, empathetic and outgoing; can quickly gain trust and respect; and is able to establish and maintain relationships.




STRUCTURAL TECHNOLOGIES is proud of a company culture that promotes 24/7 safety and quality. We offer competitive compensation and benefits including medical and dental insurance, 401(k), paid holidays, vacation, tuition reimbursement, career development and growth opportunities, and a caring work environment. EOE/M/F/D/V


$80K plus DOE

Not Specified
Nuclear Engineer
Salary not disclosed

Job Title : Nuclear Engineer (Naval Reactors Engineer) Category / Component : Officer • Active Overview Design, regulate, and oversee the Navy's nuclear propulsion program, including reactor design, fleet operations, and eventual defueling and decommissioning of nuclear powered ships and submarines from Naval Reactors Headquarters and associated Department of Energy laboratories and shipyards.

Key Responsibilities Provide technical direction in areas such as reactor and fluid systems design, reactor physics, materials development, component design for steam generators, pumps, and valves, instrumentation and control for reactor and propulsion plants, testing and quality control, radiation shielding, and chemistry and radiological controls; review designs and analyses from laboratories, shipyards, and industry partners; coordinate with fleet units to ensure safe and reliable nuclear plant operation.

What to Expect Assume significant technical responsibility early in your career as part of a lean headquarters staff; work primarily in an analytical and oversight role rather than operating plants at sea; balance long term engineering projects with time sensitive fleet and shipyard issues; frequent coordination with senior civilian engineers, naval officers, and technical teams; high expectations for attention to detail, judgment, and written and oral communication.

Work Environment Work mainly at Naval Reactors Headquarters in the Washington, District of Columbia area with regular engagement with Department of Energy laboratories, nuclear training sites, shipyards, and nuclear powered ships and submarines; office based work that includes document reviews, technical meetings, inspections, and site visits rather than day to day shipboard watchstanding.

Pathways, Training & Advancement Officer commissioning through programs such as Officer Candidate School or the Nuclear Propulsion Officer Candidate program followed by a structured technical qualification program at Naval Reactors; rotational exposure to laboratories, prototypes, shipyards, and fleet support issues; progressive responsibility leading projects and becoming a subject matter expert, with opportunities for professional military education and advanced graduate study in technical fields.

Entry through the Nuclear Propulsion Officer Candidate program for qualified college students and recent graduates, or selection via Officer Candidate School for those who already hold qualifying degrees; all applicants must meet Nuclear Propulsion Program academic and technical screening standards in addition to general officer commissioning requirements.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: Completion of a rigorous technical degree in engineering, physics, mathematics, or a closely related field that includes strong backgrounds in calculus and physics; outstanding academic record, particularly in technical coursework; United States citizenship and eligibility for a high level security clearance; strong technical aptitude and comfort with detailed analytical work.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Not Specified
Real Estate Agent - Remote-Friendly | Modern Tech | Full Support
✦ New
Salary not disclosed
Katy, TX, Remote 11 hours ago
Job Description

Job Description

At The Monica Foster Team, we are more than just a real estate group. We are a top 100 team in the U.S. known for being forward-thinking, tech-enabled, and designed to support high-performing agents who want to work smarter, not harder and build a consistent pipeline of business.

If you are ready to grow your business with a Broker team leader, powerful tools, automation AIRE (Automation Intelligence for Real Estate system custom built by a former NASA engineer), reliable leads, and full support in a flexible, remote-friendly structure with proven success, we would love to connect with you. We give you more than a job, we provide you the opportunities to BUILD A CAREER.

What We Offer:

• Remote-first environment with flexibility to work from anywhere- no office requirement

• Advanced technology tools including CRM, automation, and digital marketing systems

• Consistent flow of high-quality leads

• Dedicated transaction and lead support so you can stay focused on clients

• Weekly coaching, ongoing training, and mentorship

• Collaboration, education and support from a high-performance team including, but not limited to, sponsors, trainers, leaders, and mentors

• Team culture that celebrates growth

Who We Are Looking For:

• Licensed real estate agents who want to scale their business

• Professionals who are coachable, tech-comfortable, and ready to implement proven systems

• Agents who value structure, accountability, and community

Compensation:

Commission-based with performance incentives

Typical earnings range from $60,000 to $250,000+ annually

Schedule:

• Set your own hours with flexibility and responsiveness

• Weekend availability encouraged

• Regular check-ins

Benefits:

• Health Insurance

• Revenue Share

• Profit Share (subject to market conditions)

• Stock Awards

• Professional Development

If you are looking for a high-performance team that gives you the freedom to grow with systems and support already in place, apply now to join The Monica Foster Team.
Remote working/work at home options are available for this role.
permanent
Legal Recruiter Boston (Uncapped Commissions; Hybrid; Full Benefits)
🏢 LHH
Salary not disclosed
Boston, MA, Hybrid 2 days ago

LHH Legal is growing, and we are seeking a Legal Executive Recruiter for our Boston based team. You will be joining a team with tenured recruiters and leaders, an established client base, local market intelligence, and the resources of a global firm.


During our comprehensive training and onboarding, you will be led by subject matter experts, including former legal professionals and legal recruiters, who will equip you with the skills and knowledge to succeed in your role. You will learn the ins and outs of the industry, from sourcing top legal talent to negotiating lucrative offers.


About the Role:

  • Recruiting attorneys for positions with law firms and corporate legal departments
  • In-depth interviewing with attorney candidates to assess marketability
  • Networking with attorneys and legal professionals
  • Extending offers of employment to attorney candidates and negotiating compensation packages
  • Assisting all parties in making discreet and informed employment decisions


Qualifications

  • Experience practicing law and the desire to move into a sales/recruiting role
  • Business acumen and an entrepreneurial edge
  • Prior sales experience required (retail, client services, business development, real estate agent)
  • JD required


Required Skills:

This position is hybrid and the successful candidate must sit in the Greater Boston area to facilitate candidate and client meetings.


Pay range and compensation package:

The anticipated base salary for this position is $50,000, unless outlined below, with limitless earning potential through our uncapped commission structure.


Benefit offerings for full-time employment may include medical, dental, vision, term life insurance, short-term and long-term disability, additional voluntary benefits, wellness plans and reimbursement and retirement programs. Available paid leave may include paid time off, parental leave, and holiday pay.


Equal Opportunity Statement

Equal opportunity employer minorities/women/veterans/disabled.


Remote working/work at home options are available for this role.
permanent
Hybrid Recruiter / Account Executive
Salary not disclosed

Hybrid Recruiter / Account Executive – Schaumburg, IL

$50,000 – $60,000 Base + Aggressive Commission (Unlimited Earning Potential)

Year 1: $75,000 – $90,000 | Year 2: $100,000+

Monday – Friday 8am-5pm (Hybrid model- WFH Monday/Friday, in office Tuesday/Wednesday/Thursday)



For more than 30 years, Corporate Resources of Illinois, a woman-owned and operated recruiting firm, has partnered with businesses across Chicagoland to secure top talent and build high-performing teams. Our mission is simple: save companies time, money, and frustration while helping them grow stronger organizations.


We are expanding our internal team and looking for a highly driven Recruiter/Account Executive who is competitive, motivated by earning potential, and thrives in a fast-paced sales environment.


This is the perfect opportunity for someone with an entrepreneurial mindset who wants to control their income and build a lucrative career in recruiting and business development. The right person will be energized by closing deals, building relationships, and delivering talent solutions that make a real impact on our clients’ businesses.


In this role, you’ll have direct access to decision-makers, act as a trusted advisor to clients, and play a critical role in helping companies hire the right talent to grow.


What You’ll Do

  • Drive revenue growth by building relationships with new and existing clients and identifying hiring needs.
  • Prospect and develop new business through outbound calls, warm leads, referrals, and networking.
  • Source, interview, and evaluate candidates to identify top talent in the market.
  • Match high-quality candidates with client opportunities to create successful, long-term placements.
  • Serve as a consultative partner to clients, advising them on hiring strategy, talent market trends, and candidate selection.
  • Present top-tier candidates after thoroughly vetting qualifications, references, and career motivations.
  • Maintain strong client relationships through proactive communication, follow-through, and exceptional service.
  • Collaborate with marketing and internal recruiting teams to strengthen client engagement and grow market share.
  • Track performance metrics and revenue goals while building your own book of business.


What You Bring

  • Highly motivated and competitive personality with a strong desire to earn.
  • Sales mindset with the drive to exceed goals and increase income.
  • Excellent communication and relationship-building skills.
  • Strong work ethic and the ability to thrive in a performance-based environment.
  • Natural problem solver with a solutions-focused mindset.
  • Previous experience in sales, recruiting, HR, or client services is a plus but drive and ambition matter most.


Why Join Corporate Resources?

  • Unlimited commission structure – no cap on earnings
  • Opportunity to build a six-figure career in recruiting and sales
  • Work directly with business leaders and decision-makers
  • Collaborative and supportive team environment
  • Established brand with 30+ years of success in the Chicagoland market


If you are competitive, money-motivated, and ready to build a career where your effort directly drives your income, we want to hear from you.


Remote working/work at home options are available for this role.
Not Specified
Product/Program Lead - Hybrid Role
✦ New
Salary not disclosed
St Paul, MN, Hybrid 5 hours ago

About this Position:


Job Title: Product/Program Lead


Primary objectives include:

  • Ensuring successful adoption of the Worker Interface by county and human services staff.
  • Preparing documentation and training materials to support education and adoption of the Worker Interface program staff and the pilot county and human services staff.
  • Ensuring workflows reflect client's program policy, operational realities, and program directives.
  • Incorporating human-centered design principles and family voice consistent with Whole Family Approach.
  • Reducing implementation risk and ensuring the Worker Interface is fit for purpose through early stakeholder engagement and iterative feedback.


Deliverables:

Deliverable 1: Identify, engage, and build relationships:

  • Aligning the local agencies to the project goals and objectives.
  • Consistent and clear outreach and coordination with agency leadership and frontline staff.
  • Lead the onboarding of pilot agencies to the project.
  • Building and communicating clear plans, schedules, designs, success outcomes and readiness goals.
  • Engaging directly and indirectly with the workers that will utilize the Worker Interface to facilitate confidence and success in the pilot.
  • Establish norms and guidelines for pilot agency engagement and participation criteria.


Deliverable 2: Participate fully in the project team designing, building and deploying the Worker Interface.

  • Participation requires adopting the internal meeting schedule, following established program procedures and leading local agency project meetings.
  • Responsible for providing structured user feedback on potential development.


Deliverable 3: Drive the documentation and prioritization of the requirements for the Worker Interface by:

  • Conducting interviews, workshops, and/or surveys with the local agencies participating in the pilot.
  • Representing the needs and requirements of the workers in all internal project meetings and through consistent documentation.
  • Building and facilitating clear communication channels and feedback loops between the local agencies and the project team.
  • Adhering to human services program and policy directives, specifically around SNAP and the cash and food benefits programs.
  • Building and documenting user stories, bugs, and issues to further define the requirements of the Worker Interface.
  • Helping to identify, flag, resolve and document program-driven constraints, policy requirements, and compliance considerations.
  • Identifying and documenting operational and program needs at the local agency level into actionable requirements and backlog enhancements.
  • Incorporating User Experience Research conducted by UX teams into design recommendations and user stories.


Product or Program Lead:

  • Expert in agile design and build principles.
  • Able to operate in a hybrid framework, facilitating and engaging with internal teams and the local agency teams with ease.
  • Can articulate and define future vision and strategy for the Worker Interface with confidence.



"No phone calls please."


"We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, citizenship or any protected status."


Remote working/work at home options are available for this role.
Not Specified
Remote Patient Service Agent
Salary not disclosed
Patient Service Agent

Anne Arundel Dermatology is hiring a Patient Service Agent to join our remote call center team, with a targeted start date of February 23rd, 2026.

Schedule: Monday-Friday, 8:00 AM - 5:00 PM (EST).

Pay rate: $18.00/hour base + potential earnings in monthly performance bonuses

This is a full-time, remote position supporting our dermatology practices through high-volume patient calls, appointment scheduling, and care coordination.

Founded more than 50 years ago, Anne Arundel Dermatology provides the full spectrum of medical, surgical, and cosmetic dermatology services. With 250+ clinicians and 110+ locations across 7 states, we are one of the largest and fastest-growing dermatology groups in the Mid-Atlantic and Southeastern United States.

As we continue to expand, we are building a remote Patient Service Center and hiring a new class of Patient Service Agents to support our growing patient population. This role is a strong entry point into healthcare and offers clear opportunities for advancement. Team members have advanced from the Patient Service Center into clinical roles, cosmetic positions, and leadership positions, including Supervisors and Managers.

Patient Service Agents are trained on the systems that power our practices, including patient scheduling platforms, electronic health records, and structured call workflows. Growth within the organization is performance-driven and earned through accuracy, reliability, and consistently delivering a positive patient experience.

Responsibilities

Reporting to a Patient Service Center Manager, the Patient Service Agent (PSA) supports a high-volume remote call center environment by managing patient communication and appointment scheduling across multiple dermatology practices.

Key responsibilities include:

  • Handle an average of 80-100 inbound and outbound calls per day in a structured call center setting
  • Schedule, reschedule, and confirm patient appointments accurately and efficiently
  • Navigate provider schedules and coordinate communication between patients, clinics, physicians, and pharmacies
  • Document patient information clearly and accurately within internal systems, including electronic health records (EHR)
  • Maintain strict compliance with HIPAA and patient privacy regulations
  • Communicate with patients using a professional, empathetic, and service-oriented approach
  • Identify and escalate complex or urgent patient concerns to appropriate team members or leadership
  • Meet or exceed individual performance metrics, including call handling, accuracy, and attendance
  • Contribute positively to a fast-paced, team-oriented environment
  • Other duties assigned as deemed necessary by management
Qualifications

Required Skills/Abilities:

  • Clear, professional, and pleasant speaking voice suitable for frequent patient phone interactions
  • Warm, friendly, and engaging phone presence with a consistently positive, service-oriented demeanor
  • Strong customer service mindset with the ability to communicate calmly and empathetically
  • High attention to detail, including accurate written documentation and data entry
  • Ability to follow established workflows, scripts, and policies consistently
  • Comfort working in a high-volume, performance-driven call center environment
  • Demonstrated reliability, punctuality, and consistent attendance
  • Strong time-management skills and accountability in a remote setting
  • Ability to work independently while remaining responsive and engaged with a team
  • Quiet, private home workspace that supports patient confidentiality and HIPAA compliance
  • Reliable, high-speed internet capable of supporting VoIP phone systems and video-based training

Education/Experience:

  • 1-3 years of general customer database (CRM) experience.
  • College education (completed degree or relevant coursework).
  • 1-3 years of call center experience (preferred).
  • Experience with making outbound sales/service calls (preferred).
  • 1-5 years of experience within the healthcare industry (preferred).
  • Bilingual preferred (Spanish)

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.

Remote working/work at home options are available for this role.
Not Specified
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