Engineering Structures Jobs in Maryland
233 positions found — Page 10
Assistant Director of Nursing
Location: Cambridge, MD
Industry: SNF and LTC
Employment Type: Full-Time
Schedule: M-F days, assuming clinical responsibility
About the Opportunity
Are you a visionary nursing leader with a passion for senior care? We’re seeking an RN – Assistant Director of Nursing who combines exceptional clinical expertise with the ability to create innovative solutions for today’s evolving healthcare environment. This role requires a decisive, results-driven professional who thrives on collaboration across clinical disciplines and business lines to improve outcomes.
Key Responsibilities
- Ensure compliance with Long-Term Care Regulations
- Foster an atmosphere of respect, professional growth, and encouragement for nursing staff
- Lead and implement a continuous Quality Improvement program
- Identify areas for improvement and drive successful change initiatives
- Oversee nursing care through rounds, record reviews, and resident evaluations
- Maintain effective systems for clinical and administrative records
- Develop and author policies and procedures
- Serve as a professional and educational resource, providing structured coaching and mentoring
Qualifications
- Education: BSN/BS in Nursing (preferred)
- License: Active Registered Nurse (RN) license
- Experience: Minimum 2 years of progressive nursing leadership in a post-acute care setting
- Strong background in geriatric nursing
Benefits:
- Comprehensive Health, Dental, Vision, and Life Insurance
- 401(k) with employer contribution & Paid Time Off (PTO)
- Referral Program
- Relocation Assistance
About Us
Pivotal Placement Services, headquartered in Central Florida, is a full-service national workforce solutions firm. Pivotal Placement Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Construction Operations Coordinator – Commercial Specialty Concrete & Masonry
Location: Frederick, MD
Salary: $110,000–$120,000 per year
Are you an experienced construction professional looking for an opportunity to shape the future of a growing construction company? We’re seeking an Operations Coordinator with exceptional job-costing and commercial construction experience to join our dynamic team.
In particular, the individual will have strong project management experience and excellent understanding of estimating site work including concrete, masonry and general flat work construction. The successful candidate will manage a small team of estimators/project managers and the goals of these departments. They will also interact with cross functional departments (accounting, field production) to best assist job specific details (costs, budgets, billings, etc.).
Great opportunity to manage growing company objectives and have direct impact on success. If you like details and can easily multi-task typical construction activity, work efficiently with computer, enjoy challenges, and thrive on problem solving, we’d like to meet you.
Why Join Us?
Intown Restorations is a well-established commercial specialty concrete & masonry contractor with a reputation for integrity, high-quality work, and exceptional client service. As we continue to grow, this role offers the chance to evolve into a senior leadership position, directly influencing our bidding strategy and company growth.
What You’ll Do:
● Identify customer bid invitations best suited to our expertise and capabilities
● Ensure timely submission of bid opportunities including necessary follow-up with both estimating team and customer
● Manage all bid/proposal progress within company Tracking Report Form
● Manage all change orders and T&M work and document for accounting including entry into Tracking System
● Review and authorize additional work including signed tickets and change orders making sure that all documents are signed and approved
● Serve as liaison between Field Management and Office estimating/project management team
● Work closely with field project leads, coordinate any/all additional work to make sure all necessary paperwork is completed and documented
● Manage vendor/supplier relationships and assist accounting as needed regarding job costs verification
● Oversee procurement process (job materials, equipment, rentals, etc) between Office and Field personnel
● Once project starts, identify all vendor requirements/costs and make sure to manage field costs per job, per project, on a daily/weekly basis
● Manage all daily production and time sheets from field (daily)
● Manage and update work-in-progress (completed work) monthly billings (AIA, Procore, Textura, GC Pay, Trimble)
● Ensure timely monthly billings are completed per contract specifications
● Work with accounting and field mgmt to update WIP/billings/collections
● Conduct weekly meetings with management providing dashboard of project updates including WIP status, job costs vs. job budget analysis, Bid Tracking Awards/pending/lost opps/contracts not started updates, completion dates of current WIP and new job start date status
What We’re Looking For:
● 5+ years of construction management experience; concrete experience a major plus and ideally preferred
● Strong job-cost management and WIP reporting skills
● Proficiency with QuickBooks Online, Excel, AIA documents, project software
● Ability to read and interpret drawings
● Proactive problem-solver with strong decision-making and multi-tasking abilities
● Excellent communication skills and a collaborative, hands-on approach
What We Offer:
● Competitive Salary: $110,000–$120,000 per year
● Growth Opportunities: Work closely with the executive team and grow into a leadership role
● Paid Time Off: 7 paid holidays + 2 weeks vacation
Learn more about Intown Concrete
Intown is a full-service commercial concrete and masonry contractor serving the Mid-Atlantic marketplace specifically, District of Columbia, Northern Virginia, and Maryland locales. We serve General Contractors, Property Management Organizations, and Builders of mixed-use dwellings delivering structural, site-work, specialty concrete and masonry products and services.
Intown is not just “another contractor,” we believe the difference is being a valued and trusted trade partner with our customers, regardless of the size or scope of work. This philosophy is the foundation for Intown’s value proposition, creating high expectations for quality, customer service, and partnering with like-minded customers.
Visit our company website |
Ready to Apply?
Send your resume and a cover letter highlighting your construction accounting experience. We're excited to learn how you can contribute to our growing team.
Summary
Acts with the Chairman and Operations Managers in a marketing management capacity to market and develop new customers as a means to enter, maintain and grow in the marketplace.
About Manganaro
Manganaro Building Group, LLC is looking for a Business Development- DFH to join our Beltsville, MD team. Manganaro is a growing company performing construction services from Southeastern and Mid-Atlantic states to New England. Manganaro has nearly 65 years of experience in drywall, masonry, concrete/masonry restoration, structural strengthening and building envelope restoration, doors/frames/hardware (Div 8) and specialties (Div 10).
Benefits and Perks:
- Generous PTO and paid Holiday schedule to assist in maintaining work-life balance
- Employee Stock Ownership Plan
- Flexible work hour schedule
- Company supported charitable events
- Eligible for all benefits 1st of the month after hire.
- Generous healthcare plan with Healthcare Reimbursement Account (HRA) to offset deductibles.
- Competitive compensation
- Company Supplied Merch
- Life insurance
- Referral program
- Casual Dress Code
- Dental and vision plans.
- 401(k) plan with generous match!
- Company-paid life, AD&D and long-term disability insurance!
- Company social outings
PRIMARY RESPONSIBILITIES:
· Responsible for the creation and implementation of the marketing plan.
· Calls on assigned accounts to develop an understanding of their needs regarding the products Manganaro sells.
· Interacts with the Chairman and Construction Executive creating budgets and bids for assigned accounts.
· Works in coordination with the Operational Manager and other BD personnel to sell projects bid.
· Acts as the local liaison between Manganaro and the customers.
· Develops the marketing budget and its distribution accordingly.
· Maintains and updates the Cosential sales reports for the region.
· Performs other duties as assigned.
Training and Growth:
- Solid, reputable, growing company in multiple markets (potential for career/professional growth).
- Training, development and networking activities.
- Performance rewards (increases, bonus opportunity, etc.)
QUALIFICATIONS:
Education: High School degree
Specific Skills:
· Highly effective oral communicator.
Ability to represent the company effectively.
· Effective at presentations and proposal preparation.
· Effective at developing and maintaining customer relationships.
· Specific knowledge of Manganaro product lines as well as overall
· knowledge of the construction industry.
Experience:
3 years in sales, marketing, customer service and or related field.
NOTE: This position requires a satisfactory background check, as well as a non-disclosure agreement.
Job Summary: It is a newly founded team-based, physician-led, comprehensive health and wellness clinic in the beautiful area of Northeast Wyoming. Our company was created to provide prospective healthcare resources to the community and meet the needs of our patient base. To do this effectively, we encourage spending more time with patients through a lower daily patient volume. In addition, we are structured to provide a large variety of additional services to patients in-house, including a compounding pharmacy, lab, mental health and social support, exercise and nutrition support, and general primary care. Clinic offers top-tier technology resources to help achieve these goals and is open to additional resource recommendations pertaining to your specialist field.
We are seeking collaborative General Surgery Physicians to permanently join our team of Primary Care physicians, Specialists, and other medical staff.
Benefits and Compensation
Salary: General Surgery - $300,000 - $400,000 + base salary
Sign-On Bonus: $20,000+ at the commencement date of contract.
Health Insurance: 100% Employer-sponsored health insurance, including a low-deductible health plan through UHC, Vision, and Dental.
Additional Insurance: Large employer monthly allotment for Disability, Life insurances, Cancer coverage, Accident policies, Hospital Indemnity coverage, and more through multiple supplemental companies.
Pre-tax: Full access to a Section 125 Plan that alleviates medical taxes (per IRS Guidelines).
Retirement: Highly matched 401(k).
PTO & leave: Generous PTO with accrual and carry-over opportunities, annual sick leave, annual bereavement leave, maternity leave, and more.
Bonuses: Equal access to company-wide and individual bonuses based on position, personalized incentives, and more.
Continuing Education: $5,000 annual CME with additional support for travel and expenses, including 5 paid CME days annually.
Relocation and Housing Assistance: $20,000+ relocation bonus with additional reimbursements and support.
Malpractice: Employer paid malpractice coverage ($1,000,000 / $3,000,000).
Located between the Big Horn Mountains of Wyoming and the Black Hills of South Dakota, you ll find a thriving community of around 50,000 people from all over the country. This location is a haven for hunting, fishing, hiking, biking, camping and boating activities. You are within driving distance of Yellowstone and Grand Teton national parks and all the activities they have to offer. In addition, you are close to Mount Rushmore and Devils Tower.
County s Recreation Center, the largest such center in Wyoming, is a wonder on its own. Add the Library, the sporting complex, the Museum, Children s Developmental Services, regional airport, restaurants, splash park and Art Center you have something for everyone. County has great schools for all ages, including Community College, and we have a very low crime rate and an unemployment rate less than the state and national averages.
Diagnostic Radiologists - Onsite and Telerad Opportunities
Full-Time/Part-Time, there will also be Locums options
About Us:
About Us: Join a physician founded and lead radiology group in providing exceptional services across three hospitals in Nevada: They are dedicated to delivering high-quality patient care and fostering a collaborative work environment.
Position Overview:
We are seeking skilled and dedicated Diagnostic Radiologists to join our team. This role will involve providing both on-site and teleradiology coverage for one or more hospitals in Nevada. The positions are open to both full-time and part-time candidates. Multiple shifts are available:
Daytime Shift: 8 AM 5 PM Onsite
Late Shift: 3 PM 11 PM Remote
Compensation:
Competitive salary based on shift type (Daytime, Late Shift, or Overnight)
Additional RVU/productivity-based bonus opportunities
Flexible schedule options available
Key Responsibilities:
Interpret and report on various diagnostic imaging studies, including X-rays, CT scans, MRIs, and ultrasounds.
Collaborate with medical staff and referring physicians to provide accurate and timely diagnoses.
Maintain high standards of quality control and ensure compliance with safety regulations.
Utilize modern, efficient PACS, dictation, and AI tools to enhance workflow and accuracy.
Qualifications:
Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree.
Board certification in Diagnostic Radiology or board-eligible.
Active Nevada medical license or eligibility for licensure.
Excellent communication and interpersonal skills.
Ability to work effectively in a team-oriented, fast-paced environment.
Benefits:
Competitive salary with RVU bonus structure.
Comprehensive health, vision, and dental insurance.
401(k) retirement plan with employer match.
Additional CME bonus for professional development.
Supportive and collaborative work environment across multiple hospital locations.
Position 1:
Daytime Shift (8 AM - 5 PM) onsite and teleradiology
Compensation: $500,000 (W2) / $550,
Schedule: M-F, 8 AM - 5 PM onsite, 40 weeks per year
4-6 Tele Rad shifts
RVU Threshold - 13,000 reviewed quarterly
Position 2:
Late Shift (3 PM - 11 PM) onsite and teleradiology
Compensation: $600,000 (W2) / $650,
RVU threshold - 13,000 reviewed quarterly
Location: Chestertown, NY
Pay Range: N/A
Salary Interval: Seasonal
Description: Application Instructions
About Us:
Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our “ family by choice ” ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the company’s construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components.
Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable.
Position Description
Job Summary:
The Yard Person/Plant Operator is responsible for maintaining the cleanliness and organization of the quarry and HMA plants and assisting in the efficient operation of the plant. This position plays a vital role in ensuring a safe and productive working environment while adhering to company policies and industry standards.
Essential Functions:
1. Results matter. Safely load, unload, stockpile, and organize materials using loaders, forklifts, and other heavy equipment to support efficient plant operations.
2. Dedication. Operate and monitor quarry processing equipment, including crushers, conveyors, and screens, ensuring compliance with company standards and optimal production.
3. Committed to serve. Inspect and perform routine maintenance on equipment, addressing repairs or adjustments as needed to minimize downtime.
4. Determined. Maintain the cleanliness and organization of the yard, plant, and equipment to ensure operational efficiency.
5. Focused. Conduct pre-shift inspections of equipment, promptly reporting any issues or concerns to supervisors.
6. Protect family and friends. Follow all safety protocols and environmental regulations, contributing to a safe and compliant work environment.
7. Respect and engage. Collaborate with team members to meet production goals, deadlines, and customer material quality specifications.
8. Communicate effectively with supervisors and team members while supporting shipping, receiving, and general operational needs.
Position Requirements
Requirements, Education and Experience:
1. High school diploma or equivalent.
2. Prior experience in a quarry or asphalt plant is preferred.
3. Electrical and Stick/Mig Welding/Fabrication required.
4. Strong communication skills (both verbally and written), and the ability to work well in a team.
5. Attention to detail and commitment to safety.
6. Willingness to work outdoors in various weather conditions.
7. Must have a valid driver's license
8. Must have legal right to work in the U.S.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Travel:
Position may require up to 5% travel by personal vehicle to offices throughout the state of New York, and New England based on the needs of the business.
Work Environment/Physical Demands:
Medium Work: Exerting up to 50 pounds of force occasionally, and/or up-to 10 pounds of force frequently, and or a negligible amount of force constant to move objects. Job involves sitting, standing, walking, climbing, reaching, and bending for brief periods of time in all types of weather. While performing the duties of this job, the employee is regularly required to talk and hear, to communicate to employees/visitors.
Work Shift: M-F with occasional Saturdays. OT expected; Early morning start times may vary.
Values:
At Peckham, you will experience our values wherever you work: corporate offices, plants, quarries, or paving operations. We share a common set of values - safety, integrity, dedication, and efficiency which are embedded in how we show up every day. Ours is a culture where we protect family and friends, our word is our bond, we are committed to serve and results matter. Our values are the foundation of our growth, and we believe will pave the way for future success.
Equal Opportunity Employer
Peckham Industries, Inc. (PII) is an Equal Employment Opportunity (EEO) and Affirmative Action employer. It is our policy to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, pregnancy or pregnancy-related condition, or any other characteristic protected by federal, state or local law.
Under the Americans with Disabilities Act or similar law, if you have a disability and you wish to discuss potential accommodations related to applying for employment at Peckham, please contact
PI485eb2d4154e-37344-39984161
Join Aprio's Specialty Tax team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Senior Manager, Customs & Tariffs to join their dynamic team.
Position Responsibilities:
- Advising clients on international trade matters, including tariff classifications, country of origin, valuation, anti-dumping/countervailing (AD/CVD) duties, duty drawback, Section 301/232 tariffs, free trade agreements, forced labor, Partner Government Agency (PGA) matters, and export control laws and regulations (EAR, OFAC, and FTR).
- Drafting and reviewing advisory memorandums related to the consulting areas mentioned above.
- Preparing and filing administrative documents with government agencies, such as U.S. Customs and Border Protection, including Protests, Prior Disclosures, Voluntary Self-Disclosures, Ruling Requests, Petitions for Relief, etc.
- Drafting and reviewing service agreements to ensure the scope of service is accurate and minimizes risks to the Company.
- Assisting clients in managing U.S. trade compliance requirements and identifying efficiencies within their global supply chains.
- Monitoring and advising stakeholders on supply chain trends, developments in trade laws, and related trade issues.
- Collaborating with internal teams, including Growth and Marketing departments, to identify service opportunities, develop marketing strategies, and create relevant materials and resources.
Qualifications:
- 7+ years of consulting experience.
- Licensed U.S. Customs Broker is required.
- Extensive knowledge of CBP regulations and export control rules.
- Strong understanding of sourcing, procurement, logistics, basic accounting principles, and trade compliance.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to influence and interact effectively at all organizational levels.
- Ability to manage multiple projects simultaneously and meet deadlines.
Salary Range: $125,000 - $220,000 a year
Why work for Aprio:
Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm.
Perks/Benefits we offer for full-time team members:
- Medical, Dental, and Vision Insurance on the first day of employment
- Flexible Spending Account and Dependent Care Account
- 401k with Profit Sharing
- 9+ holidays and discretionary time off structure
- Parental Leave coverage for both primary and secondary caregivers
- Tuition Assistance Program and CPA support program with cash incentive upon completion
- Discretionary incentive compensation based on firm, group and individual performance
- Incentive compensation related to origination of new client sales
- Top rated wellness program
- Flexible working environment including remote and hybrid options
What's in it for you:
- Working with an industry leader: Be part of a high-growth firm that is passionate for what's next.
- An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients.
- A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.
- Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.
- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.
- Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance.
EQUAL OPPORTUNITY EMPLOYER
Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.
Job Category: Service Contract Act
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
* * *
CACI is looking for a Computer Numerical Control (CNC) Machinist for technical support at the Naval Surface Warfare Center Carderock Division (NSWCCD) Model Shop fabricating prototype naval component scale models for R&D testing. This employee will also serve as the subject matter expert on CNC programming and fabrication, and will advise shop management, supervisors, and planners on the difficulty, complexity and risks that may arise in fabrication of potentially complex parts.
More About the Role
- Machine model components using CNC and manual mills and lathes.
- Program, setup, and operate 3-, 4-, or 5-axis CNC machines.
- Hand-finish parts as required, using contouring and polishing.
- Collaborate with design engineers, make recommendations and share best practices with machining approaches and materials as a subject matter expert (SME) on machining
- Read and interpret engineering drawings (CAD/CAM) and tolerancing schemes, including GD&T.
You'll Bring These Qualifications
- High School Diploma or GED
- 3-5 years of experience with setting up, programming, editing and operating CNC milling and lathe machines
- Experience with machining metals (aluminum, stainless steel) and other materials
- Experience with design process and mechanical assembly. Must be able to read and interpret drawings and blueprints
- Must be able to obtain and maintain an DoD Secret Clearance
- Effective verbal and written communication in English
- Basic MS Windows skills
- Ability to perform basic mathematical computations
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
PHYSICAL DEMANDS - Ability to move or transfer products with an overhead crane; Ability to lift 50 lbs. when required; While performing the duties of the job, the employee is regularly required to stand, walk, and reach with hands and arms; Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus
These Qualifications Would Be Nice to Have
- Active DoD Secret Clearance
This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Pay Range:
This posting is for a position covered by the Service Contract Labor Standards (SCA). The pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI's government contract for the work location.
Minimum Required Hourly Wage:
$31.20
There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
Anne Arundel Dermatology is hiring a Patient Service Agent to join our remote call center team, with a targeted start date of February 23rd, 2026.
Schedule: Monday-Friday, 8:00 AM - 5:00 PM (EST).
Pay rate: $18.00/hour base + potential earnings in monthly performance bonuses
This is a full-time, remote position supporting our dermatology practices through high-volume patient calls, appointment scheduling, and care coordination.
Founded more than 50 years ago, Anne Arundel Dermatology provides the full spectrum of medical, surgical, and cosmetic dermatology services. With 250+ clinicians and 110+ locations across 7 states, we are one of the largest and fastest-growing dermatology groups in the Mid-Atlantic and Southeastern United States.
As we continue to expand, we are building a remote Patient Service Center and hiring a new class of Patient Service Agents to support our growing patient population. This role is a strong entry point into healthcare and offers clear opportunities for advancement. Team members have advanced from the Patient Service Center into clinical roles, cosmetic positions, and leadership positions, including Supervisors and Managers.
Patient Service Agents are trained on the systems that power our practices, including patient scheduling platforms, electronic health records, and structured call workflows. Growth within the organization is performance-driven and earned through accuracy, reliability, and consistently delivering a positive patient experience.
ResponsibilitiesReporting to a Patient Service Center Manager, the Patient Service Agent (PSA) supports a high-volume remote call center environment by managing patient communication and appointment scheduling across multiple dermatology practices.
Key responsibilities include:
- Handle an average of 80-100 inbound and outbound calls per day in a structured call center setting
- Schedule, reschedule, and confirm patient appointments accurately and efficiently
- Navigate provider schedules and coordinate communication between patients, clinics, physicians, and pharmacies
- Document patient information clearly and accurately within internal systems, including electronic health records (EHR)
- Maintain strict compliance with HIPAA and patient privacy regulations
- Communicate with patients using a professional, empathetic, and service-oriented approach
- Identify and escalate complex or urgent patient concerns to appropriate team members or leadership
- Meet or exceed individual performance metrics, including call handling, accuracy, and attendance
- Contribute positively to a fast-paced, team-oriented environment
- Other duties assigned as deemed necessary by management
Required Skills/Abilities:
- Clear, professional, and pleasant speaking voice suitable for frequent patient phone interactions
- Warm, friendly, and engaging phone presence with a consistently positive, service-oriented demeanor
- Strong customer service mindset with the ability to communicate calmly and empathetically
- High attention to detail, including accurate written documentation and data entry
- Ability to follow established workflows, scripts, and policies consistently
- Comfort working in a high-volume, performance-driven call center environment
- Demonstrated reliability, punctuality, and consistent attendance
- Strong time-management skills and accountability in a remote setting
- Ability to work independently while remaining responsive and engaged with a team
- Quiet, private home workspace that supports patient confidentiality and HIPAA compliance
- Reliable, high-speed internet capable of supporting VoIP phone systems and video-based training
Education/Experience:
- 1-3 years of general customer database (CRM) experience.
- College education (completed degree or relevant coursework).
- 1-3 years of call center experience (preferred).
- Experience with making outbound sales/service calls (preferred).
- 1-5 years of experience within the healthcare industry (preferred).
- Bilingual preferred (Spanish)
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
Remote working/work at home options are available for this role.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Plan, write, and execute manual, CMM, and Vision System inspections
- Support internal customer requests for support related to inspection, measurement strategy, calibration, and other related requests.
- Identify nonconformances and collaborate with engineering and manufacturing teams to conduct root cause analysis and implement corrective actions
- Document and record inspection results and properly file hard and electronic copies
- Interpret drawings and schematics.
- Initiate nonconformance reports (NCR's) for all nonconforming material.
- Perform inspections using the microscope.
- Perform first-article reports using various inspection tools.
- Follow customer specifications to satisfy the inspection requirements of the drawing or work order instructions
- Uphold the company core values
- Other duties as assigned
SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Successful accomplishment of duties and responsibilities may require the following:
- Must have the knowledge and experience necessary for the position.
- Must be able to follow instructions and procedures and work with minimal supervision.
- Must be capable of reading drawings and inspecting the work being performed.
- Strong understanding of GD&T.
- Manual and/or CMM inspection experience.
- Experience using Height Gauges, Micrometers, Calipers, and other inspection tools.
- Practical knowledge of Microsoft Office (Word, Excel, Outlook).
- Knowledge of Epicor ERP 10 or similar Management/Manufacturing Information System.
EDUCATION and/or EXPERIENCE:
- High school diploma or general education degree (GED)
- Minimum two years of experience with Calypso Software and Zeiss CMM; five years preferred
LANGUAGE SKILLS: Ability to speak and understand basic safety and manufacturing instructions.
MATHEMATICAL SKILLS: Ability to add and subtract two-digit numbers. Ability to multiply and divide with 10's and 100's.
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS: Authorization to work in the United States. To conform to U.S. export control regulations, you should be eligible for any required authorizations from the U.S. Government.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and hear. The employee frequently is required to use hands and fingers; handle, feel, and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly exposed to moving mechanical parts. The employee may be exposed to hot and/or cold work environments, chemicals, fumes or airborne particles, loud noises, risk of electrical shock and vibration and/or other occupational hazards; personal protective equipment may be required.
NOTE: This job description identifies the general nature and scope of work to be performed. Vitesse Systems, LLC. reserves the right to revise all or any part of this job description and to add or eliminate essential job functions at any time. Designation of any job duty as an essential function is not intended as an assurance or guarantee that a team member has any right to perform the particular job duty, except as required by Vitesse Systems Inc. This job description is subject to change based on the needs of the position and/or the company.
Vitesse Systems, LLC performs work controlled by the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). These statutes require the protection of technical data and products. The regulations require that such data not be disclosed in written, oral, or visual form to any foreign national without prior export authorization from the Department of State. A foreign national is defined by the U.S. Government under EAR 734.2(b)(2)(ii) and 8 USC 110 (a)(20) as one who:
- Is not a United States citizen
- Is not lawfully admitted for permanent residence in the U.S.
- Does not have politically protected status (embassy, refugee, or asylum)
- Has dual U.S. / foreign citizenship
Vitesse Systems, LLC is an Equal Employment Opportunity / Affirmative Action (EEO/AA) Veterans / Disabled Employer