Engineering Structures Jobs in Frisco Remote

About the Role

We are hiring MRB Liaison Design Engineers and Aerostructure Design Engineers for a leading aerospace engineering services program supporting large commercial aircraft platforms.

This role is focused on aircraft structural design (exteriors / aerostructures)

Location: Allen, TX OR Wichita, KS

Experience: 5–15 years

Key Focus Areas

MRB / Non-Conformance Disposition:

• Review and provide technical dispositions: use-as-is, rework, repair, scrap
• Work within FAA and OEM delegated authority requirements
• Strong understanding of aircraft repair methods and production processes

Liaison Engineering:

• Act as a bridge between Engineering, Manufacturing, Quality, and Suppliers
• Drive closure of non-conformances and production issues
• Manage cross-functional teams to resolve engineering and production challenges

Documentation & Compliance:

• Process ECR/ECOs
• Maintain compliance with regulatory standards (FAA, AS9100)
• Maintain detailed records for audits and certification

Must-Have Skills

• Experience in Aerostructure / Aircraft Structural Design (Exteriors only)
• MRB Disposition experience (Concessions, Tags, Quality Notifications)
• Strong hands-on experience with CATIA (or similar CAD tools)
• Liaison Engineering experience managing cross-functional teams
• Background in Mechanical / Aerospace / Aeronautical Engineering
• 5–15 years of aircraft experience (OEMs or major aerospace programs preferred)

We are not considering profiles that are limited to MRB quality or manufacturing experience without design ownership for this role.

Required Qualifications

• Bachelor’s degree in Mechanical, Aeronautical, or Aerospace Engineering

Strong knowledge of:

• Aircraft structures and repair design
• CAD tools (CATIA preferred; SolidWorks acceptable)
• PLM / Engineering systems (e.g., DOORS, SAP – good to have)
• Strong decision-making, communication, and problem-solving skills

Job Description

Job Title : MRB Design Engineer

Location : Wichita, KS/Allen, TX/Seattle, WA/Everett, WA/Charleston, SC/St. Louis, MI

Job Description:

• MRE certification which is approved by Boeing to approve the Tags (Concessions) raised by shop floor team – is Must
• Sign off Authority or Approval Authority for non-conformances
• MRE / Non-Conformance Disposition
• Review, analyze, and provide technical dispositions (use-as-is, rework, repair, scrap) for non-conforming products within the boundaries of Federal Aviation Regulations and OEM delegated requirements.
• Expertise in production and design processes including aircraft repair methods.

Root Cause Analysis:

• Support, investigate, and implement corrective actions to prevent the recurrence of issues.

Liaison Duties:

• Bridge the gap between engineering, manufacturing, quality assurance, and suppliers to resolve production problems quickly.
• Manage cross-functional teams to accomplish engineering initiatives.

Documentation:

• Process engineering changes (ECR/ECO) and maintain compliance with regulatory standards (e.g., FAA, AS9100).
• Maintain detailed records of engineering analyses, concessions, and reports for audits and certification.

Required Qualifications and Skills

• Education: Bachelor’s degree in mechanical, Aeronautical, or Aerospace Engineering.
• Soft Skills: Strong decision-making, communication, and problem-solving abilities, particularly under high-pressure production schedules.
• Aircraft experience in MRB , structural design is typically required.

Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage, and display, in nurturing the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean,n and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers, and manufacturing facilities, which are spread over nearly 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers, and 48 manufacturing facilities worldwide

Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, CDP recognized Delta with leadership-level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.

Job Description:

Under moderate supervision, performs one or more of the following duties and responsibilities:

• Electrical design of power systems for data centers and large facilities.

• Have a strong work ethic and possess a level of personal and professional integrity

• Interface with suppliers on product design and cost issues.

• Ability to communicate technical knowledge clearly and understandably.

• Must work well and contribute in a team environment.

• Provide technical guidance and support to other team members

• Troubleshoot and resolve issues related to electrical engineering projects

• Ensure compliance with all applicable codes and regulations

• Develops engineering documentation as required.

Education:

• Required BSEE. MS & Ph.D is a P

Job Experience:

• 10 years of experience developing electrical products for mission-critical facilities is preferred.

• Solid understanding of AC and DC power distribution circuits, including low voltage 3phase AC circuits, low voltage electrical distribution systems, and associated power management.

• Extensive expertise in understanding equipment power needs, encompassing large-scale standby and emergency power systems, such as UPS, PDU, Generator, and STS systems.

• Knowledge of power systems engineering and system control/metering. Familiar with Simulation. Cad tools

• Firm understanding of Mechanical equipment and system design

• Demonstrated knowledge of various engineering concepts and practices, including electrical design and engineering principles. Ability to understand and resolve moderately complex technical issues is required.

• Firm knowledge of building ground architecture and grounding techniques.

• Good knowledge of Telcordia, UL, National Electric Code, IEEE, and NEBS standards/requirements.

• Experience in Protective Device Coordination study and Arc Flash study is preferred.

Technical/ Professional skills:

• Engineering and Technology: knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production.

• Professional Engineering License and knowledge of building codes is a plus

Summary

• This position is located in our Plano facility*

Provides direct and indirect supervision to subordinate managers and employees performing diverse roles within large sites. This includes establishing three- to five-year plans/objectives, and developing policies for the function/unit. Accountable for projects or programs on a multi-functional, national, or regional basis. Work is guided by broad site objectives and corporate policy. Work requires developing solutions, precedents, and/or policies. Receives assignments in the form of objectives and sets goals to achieve objectives. Establishes long-term plans/objectives and recommends changes to policies. Develops department budgets and goals. Erroneous decisions or failure to achieve goals results in critical delay in schedules and/or unit operation and may also have a company-wide affect. Provides direct supervision to others, or indirect through subordinate supervisors, and coordinates the activities of a section or department with responsibility for results in terms of costs, methods, and employees. Reviews employees’ performance and recommends employee compensation; coaches for improved performance and disciplines as necessary. Provides final approval for subordinate managers’/supervisors’ salary and performance recommendations. Builds cross-functional relationships where persuasive skills, negotiation skills, and considerable tact are required to gain support. Interacts regularly with senior management or executive levels on matters concerning several functional areas, divisions and/or customers. Maintains positive relationships with key customers, suppliers, etc., who have a significant impact on the success of the organization.

Detailed Description

Perform tasks such as, but not limited to, the following:

• Manages a team of professionals providing expertise in engineering operations in support of production business units.
• Manages engineering projects for development and production.
• Responsibilities include providing project definition and metrics, resource allocation, budget development and management, schedule management, task prioritization, contingency planning, project and program review.
• Communicates progress and results to senior management and customers.
• Works with Corporate and other Technical Managers to develop and maintain a process for determining which projects to staff based on customer demands and industry trends.
• Manages a team of professionals whose responsibilities are to work jointly with purchasing to establish and maintain sources of supply for mechanical parts and assemblies to specific criteria of cost and quality.
• Resolves all technical issues with suppliers, continually looks for ways to reduce part costs and drive continuous quality improvement of purchased material.
• Works closely with customers’ supply chain management and development organizations.
• Acts as internal consultant in CDM application systems & processes to all sites regionally/globally.
• Provides integration support to new sites on CDM applications and processes.
• Develops solutions based upon existing knowledge, and leveraging industry and other sites capabilities.
• Ensures we are providing best of breed solutions in areas such as product/engineering data exchange, data issues resolutions, data setup integrity and customers data collaboration.
• Assists in contract negotiations with SCM and Engineering management.
• Represents CDM and supports all sites in NPI/NCI/Bid process development and execution.
• Assists/Leads the Design and development of global CDM strategies, identifying gaps between current and best practices internally and externally.
• Leads cross-functional global teams including consultants and vendors to develop leading edge solutions.
• Manages, leads, and develops group of CDM employees.

Knowledge/Skills/Competencies

• Engineering Foundation Competencies
• Understanding of competitor's pricing models.
• Knowledge of competitive benchmarks for pricing of specific product types.
• Knowledge of mechanical parts manufacturing processes.
• In-depth knowledge and understanding of manufacturing processes and equipment.
• In-depth knowledge of quality improvement practices and techniques.
• Ability to plan for and coordinate a wide variety of resources to meet production quality and quantity metrics.
• Ability to effectively communicate with a wide variety of internal and external customers.
• Ability to effectively lead, manage, train, coach and motivate a diverse group of employees to achieve high production levels within tight time deadlines and in a highly dynamic manufacturing environment.
• Ability to use some or all of the following PC applications: Word, Lotus Notes, Excel, PowerPoint.
• Excellent negotiation, problem resolution and project management skills.
• Ability to plan strategically for the coordinated delivery of a variety of materials.
• Strong analytical and statistical skills.

Physical Demands

• Incumbent will perform the duties of this position in a normal office environment.
• Duties may require periodic sustained visual concentration on a computer monitor or on numbers and other detailed data.
• May require occasional travel.

Typical Experience

• Nine plus years’ relevant experience.

Typical Education

• Bachelor’s degree in related field, or consideration of an equivalent combination of education and experience. Advanced studies in Business/Operations/Technology are recommended.
• Educational requirements may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.

Celestica is an E-Verify employer.

Company Overview

Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Job Description:

A project engineer combines technical expertise with project management skills to oversee the lifecycle of engineering projects. They ensure projects are executed efficiently, safely, and to the highest standards, while coordinating teams, managing budgets, and maintaining clear communication with stakeholders. This role is critical for delivering complex projects successfully across various industries.

Key Responsibilities

• Project engineers are responsible for managing the technical and engineering aspects of projects from conception to completion. Their duties typically include:
• Project Planning and Coordination: Develop detailed project plans, including scope, goals, deliverables, timelines, and resource allocation, and sequence project stages to ensure smooth execution.
• Team Management: Delegate tasks to engineers, contractors, and other team members based on skills and experience, and facilitate communication across cross-functional teams.
• Budget and Resource Management: Prepare and manage project budgets, track costs, and make adjustments as needed to stay within financial constraints.
• Technical Oversight: Provide engineering expertise, solve technical problems, conduct site inspections, and ensure compliance with industry standards, regulations, and company quality guidelines.
• Documentation and Reporting: Maintain thorough records of project activities, including plans, designs, reports, and updates, and communicate progress to stakeholders and management.
• Risk Management: Identify potential risks, develop mitigation strategies, and troubleshoot design or product issues to keep projects on track.
• Project Completion: Participate in final testing, commissioning, and handover processes to ensure successful project delivery.

Required Skills and Qualifications

• Educational Background: Bachelor’s degree in engineering (mechanical, civil, electrical, or related fields).
• Experience: Typically, 5+ years in project engineering or a related field.
• Technical Proficiency: Knowledge of engineering principles, project management software (e.g., MS Project, AutoCAD), and technical problem-solving.

Anne Arundel Dermatology is hiring a Patient Service Agent to join our remote call center team, with a targeted start date of February 23rd, 2026.

Schedule: Monday-Friday, 8:00 AM - 5:00 PM (EST).

Pay rate: $18.00/hour base + potential earnings in monthly performance bonuses

This is a full-time, remote position supporting our dermatology practices through high-volume patient calls, appointment scheduling, and care coordination.

Founded more than 50 years ago, Anne Arundel Dermatology provides the full spectrum of medical, surgical, and cosmetic dermatology services. With 250+ clinicians and 110+ locations across 7 states, we are one of the largest and fastest-growing dermatology groups in the Mid-Atlantic and Southeastern United States.

As we continue to expand, we are building a remote Patient Service Center and hiring a new class of Patient Service Agents to support our growing patient population. This role is a strong entry point into healthcare and offers clear opportunities for advancement. Team members have advanced from the Patient Service Center into clinical roles, cosmetic positions, and leadership positions, including Supervisors and Managers.

Patient Service Agents are trained on the systems that power our practices, including patient scheduling platforms, electronic health records, and structured call workflows. Growth within the organization is performance-driven and earned through accuracy, reliability, and consistently delivering a positive patient experience.

Reporting to a Patient Service Center Manager, the Patient Service Agent (PSA) supports a high-volume remote call center environment by managing patient communication and appointment scheduling across multiple dermatology practices.

Key responsibilities include:

• Handle an average of 80-100 inbound and outbound calls per day in a structured call center setting
• Schedule, reschedule, and confirm patient appointments accurately and efficiently
• Navigate provider schedules and coordinate communication between patients, clinics, physicians, and pharmacies
• Document patient information clearly and accurately within internal systems, including electronic health records (EHR)
• Maintain strict compliance with HIPAA and patient privacy regulations
• Communicate with patients using a professional, empathetic, and service-oriented approach
• Identify and escalate complex or urgent patient concerns to appropriate team members or leadership
• Meet or exceed individual performance metrics, including call handling, accuracy, and attendance
• Contribute positively to a fast-paced, team-oriented environment
• Other duties assigned as deemed necessary by management

Required Skills/Abilities:

• Clear, professional, and pleasant speaking voice suitable for frequent patient phone interactions
• Warm, friendly, and engaging phone presence with a consistently positive, service-oriented demeanor
• Strong customer service mindset with the ability to communicate calmly and empathetically
• High attention to detail, including accurate written documentation and data entry
• Ability to follow established workflows, scripts, and policies consistently
• Comfort working in a high-volume, performance-driven call center environment
• Demonstrated reliability, punctuality, and consistent attendance
• Strong time-management skills and accountability in a remote setting
• Ability to work independently while remaining responsive and engaged with a team
• Quiet, private home workspace that supports patient confidentiality and HIPAA compliance
• Reliable, high-speed internet capable of supporting VoIP phone systems and video-based training

Education/Experience:

• 1-3 years of general customer database (CRM) experience.
• College education (completed degree or relevant coursework).
• 1-3 years of call center experience (preferred).
• Experience with making outbound sales/service calls (preferred).
• 1-5 years of experience within the healthcare industry (preferred).
• Bilingual preferred (Spanish)

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Job Title: RN Nurse Care Manager – Field Based (Managed Long-Term Care)

Location: Bronx, NY

Salary: $100,000 – $120,000 annually

About the Role

We are seeking an experienced Registered Nurse (RN) to join a mission-driven healthcare organization providing care coordination and support for older adults and individuals with disabilities. This role focuses on helping members remain healthy and independent in their homes through effective care planning and coordination.

This is a hybrid field-based position where you will conduct in-home assessments and collaborate with an interdisciplinary care team to ensure members receive the services they need.

Key Responsibilities

• Conduct in-home assessments to evaluate members' health status, living conditions, and care needs.
• Develop and implement individualized care plans in collaboration with physicians and interdisciplinary care teams.
• Coordinate services across the healthcare continuum including hospitals, rehabilitation centers, long-term care, and home settings.
• Authorize and monitor covered services based on members' clinical needs.
• Communicate regularly with members, caregivers, and healthcare providers to ensure continuity of care.
• Identify complex cases and participate in care management review meetings.
• Document care coordination activities and member interactions according to organizational policies and regulatory guidelines.
• Support safe discharge planning and help members maintain independent living when possible.

Schedule & Work Structure

• Hybrid position: Field visits + work from home
• Approximately 6 home visits per week
• Training will be provided at the office location you are hired for
• New hire orientation begins on the 1st and 3rd Monday of each month in the Bronx

Qualifications

• Active, unrestricted Registered Nurse (RN) license in New York
• Associate's Degree in Nursing required (Bachelor's preferred)
• Minimum 3 years of RN clinical experience
• Experience in geriatrics, home care, or managed long-term care preferred
• Strong care coordination, communication, and problem-solving skills
• Ability to work independently and manage multiple cases effectively
• Bilingual candidates are a plus

Languages: Cantonese/mandarin or russian

What We Offer

• Competitive salary ($100K – $120K)
• Hybrid work model with flexible field scheduling
• Opportunity to make a meaningful impact in the lives of seniors and individuals with disabilities
• Collaborative, mission-driven care team environment
• Career growth within a growing healthcare organization

Apply Today

If you are a compassionate RN with care management or home care experience and are passionate about improving the quality of life for vulnerable populations, we would love to hear from you.

Apply now to be considered for this opportunity.

Made4net is a global leader in supply chain execution software, empowering organizations to operate smarter, faster, and with greater agility. Our cutting-edge technology drives real-time visibility, operational efficiency, and scalable growth for companies around the world. With a strong commitment to innovation and customer success, Made4net supports a wide range of industries and business sizes, helping clients elevate performance and stay ahead in an increasingly dynamic marketplace.

Corporate Headquarters is located in Teaneck, New Jersey. The building offers a range of high-quality amenities, including a spa and gym with discounted rates for tenants, an onsite Starbucks, a deli, a full-service restaurant, and covered secure parking with direct access to the building.

We operate on a hybrid work model that includes three days onsite and two days working from home. New employees should expect to spend additional time in the office during their training period before transitioning to the standard hybrid schedule.

Some travel to client sites may be required, particularly during client training sessions or go live activities, though it is not frequent. Our work supports supply chain execution, which is a time sensitive and mission critical environment.

Purpose of the Job

The Project Manager supports the successful delivery of customer implementation projects from initial planning through go-live. In this role, you will coordinate project activities, maintain timelines, monitor budgets, and ensure all quality standards are consistently met. Working closely with the Senior Project Manager and the Director of Project Delivery, you will manage key deliverables, facilitate communication across internal teams and customer stakeholders, and proactively identify and resolve risks or issues.

Description of responsibilities:

In this role, you will be actively involved in all stages of the project lifecycle, including implementation, configuration, testing, training, and go-live support. The position requires a strong level of direct interaction with clients and close collaboration with the implementation team, ensuring a smooth and successful delivery experience.

• Monitor and manage project schedules, milestones, and financial reporting to ensure alignment with overall project goals, timelines, and budget constraints.
• Review and validate system requirements developed by project team members to confirm accuracy, completeness, and alignment with customer needs.
• Partner with the System Architect and key stakeholders during the system specification phase on larger projects, ensuring technical feasibility and clarity of requirements.
• Drive the functional specification phase by facilitating client meetings, documenting requirements, and ensuring alignment among all parties.
• Support the creation of functional specifications by collaborating with project team members to confirm that documentation accurately reflects project needs and solution design.
• Track and monitor project progress during implementation, proactively addressing risks, issues, or scope of changes as they arise.
• Coordinate closely with the Director of Project Delivery regarding task assignment, resource planning, and financial reporting, ensuring continuity and effective project oversight.
• Support project governance through regular communication, structured reporting, and timely escalation when needed.
• Foster strong working relationships with clients, team members, and internal stakeholders to ensure transparency and alignment throughout the project lifecycle.

Core Competencies:

Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understand of the unique needs of different audiences

Customer Focus - Building strong customer relationships and delivering customer-centric solutions

Business Insight - Applying knowledge of business goals and the marketplace to advance the organization's goals

Required Qualifications:

• Bachelor’s degree or equivalent experience, with 2-4 years of relevant experience in a customer-facing role, ideally within software, SaaS, or enterprise systems related to supply chain.
• Demonstrated experience in project management, including project planning, prioritizing tasks, and reporting on project status.
• Strong foundational technical skills with an understanding of software systems, integrations, and development processes.
• Familiarity with Software Development and Agile Methodologies is beneficial.
• Experience with Microsoft tools such as Windows, IIS, and SQL Server is a plus.
• Strong written and verbal communication skills with the ability to effectively interact with clients and cross-functional teams.
• Ability to work collaboratively in a team environment, demonstrating responsiveness, adaptability, and a proactive approach to problem solving.
• Strong analytical and problem-solving skills with a focus on developing clear, task-oriented solutions.

Preferred Qualifications:

• Familiar with Agile methodologies
• Prior experience in warehousing, transportation, logistics and or similar applications experience
• Experience with leading WMS solutions (e.g., Manhattan, Blue Yonder, SAP EWM, Koerber, or similar).

Benefits:

• Health insurance (medical, dental, vision) with a robust wellness program to support your physical and mental well-being
• Generous paid time off policy
• Company-matched 401(k) retirement plan to help you secure your future
• Tuition reimbursement program to support your continued education and career advancement
• Employee assistance program providing confidential counseling and support services for personal challenges
• Discretionary employee bonus program
• Employee Discounts and perks through our PEO

Pay range: From $90,000.00, per year salary

This position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role.

Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

• Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

• Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

• Serves as an informal resource for team members.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

• Developing knowledge of residential construction.

• Working knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

• May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

• Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

• Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

• Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

• Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Proficiency in Xactimate (Level 1 and/or Level 2 certification)

• Experience in a call center environment

• Currently hold an active Adjuster License

• Bachelor’s degree

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.