Engineering Structures Jobs in Foothill Ranch California

142 positions found — Page 3

IT Strategy & Transformation Consultant
Salary not disclosed
Aliso Viejo 6 days ago
Pay rate: $62/hr Summary: Location: Remote Contract role We are seeking an experienced IT Strategy, Operating Rhythm & Transformation Consultant to support our team in diagnosing current-state ways of working, identifying opportunities for improvement, and driving execution of operating rhythm and governance/ways of working changes.

Responsibilities: Conduct structured discovery sessions and interviews to understand the current operating model, processes, decision flows, and team interactions.

Identify pain points, gaps, inefficiencies, and root causes across people, process, technology, and governance.

Synthesize qualitative and quantitative data into clear insights and problem statements.

Develop options, hypotheses, and recommendations for operating model adjustments and workflow enhancements.

Redesign or propose changes to the operating rhythm, including cadences, governance, decision-making forums, and cross-functional touchpoints.

Translate insights into strategic frameworks and clear narrative storylines.

Partner with leaders and teams to implement agreed-upon operating model and rhythm changes.

Support rollout of new processes, meeting structures, communication norms, and accountability mechanisms.

Monitor progress, surface risks, and adjust implementation plans as needed.

Facilitate workshops, working sessions, and alignment forums to gather input, build consensus, and drive decisions.

Act as a thought partner to leadership and cross-functional teams, bringing structure and clarity to ambiguous discussions.

Produce high-quality presentations, analyses, frameworks, and materials that communicate insights and recommendations clearly and persuasively.

Create documentation that supports adoption and sustainability of new operating rhythms and processes.

Required Skills: 5–10 years of experience in management consulting, strategy, operating model design, organizational effectiveness, or related roles.

Strong analytical and strategic thinking skills with the ability to structure ambiguous problems.

Excellent communication, facilitation, and storytelling abilities.

Demonstrated experience running discovery sessions, identifying operational issues, and designing improved operating rhythms.

High proficiency in creating executive-ready materials (e.g., decks, frameworks, narrative documents).

Strong stakeholder management and collaboration skills across multiple levels of an organization.

Ability to work independently, manage deadlines, and drive work forward with minimal oversight.

Preferred Skills: Experience with organizational design, business process redesign, or enterprise transformation initiatives.

Background in tech, product, or cross-functional operating models (optional).

Familiarity with change management practices and adoption strategies.
Not Specified
Tax Manager
🏢 RSI
$140,000
Irvine, California 2 days ago
REIT Publicly Traded Company Tax Manager – Income Tax Planning & Compliance Compensation: $140k-$160k annual salary depending on experience and bonus Our client is a growing Real Estate Firm seeking an experienced Tax Manager to support income tax planning, compliance, and risk management across corporate, partnership, and REIT structures.

The Tax Manager will lead income tax planning, compliance, and risk management across corporate, partnership, and REIT structures, ensuring the company’s tax position is optimized, compliant, and aligned with business objectives.

This role serves as a key internal tax authority, partnering closely with crossfunctional teams and external advisors on complex tax matters, audits, and strategic transactions.

Key Responsibilities Manage external advisors in the preparation, review, and timely filing of federal, state, and local corporate, partnership, and REIT income tax, franchise, and information returns Develop and implement tax planning strategies to minimize overall tax exposure and optimize tax function costs Oversee REIT qualification matters, including REIT testing and ongoing compliance Support tax due diligence for acquisitions and assist with tax aspects of disposition transactions Manage indirect tax filings and payments, including B&O tax, gross receipts tax, and business licenses Support taxable REIT subsidiary (TRS) activities, including quarterly tax provisions, intercompany transactions, income and service allocations, tax credit tracking, and annual overhead surveys Assist with income tax audits and respond to tax notices and inquiries Qualifications Bachelor’s degree 5+ years of progressive experience in tax planning and compliance involving corporate, partnership, and REIT structures CPA certification preferred Big 4 public accounting experience preferred Strong technical knowledge of partnership taxation required; solid understanding of corporate and California tax, REIT qualification, TRS transfer pricing, and U.S.

GAAP income tax reporting
Not Specified
Business & Construction Litigation Attorney | High-Exposure Matters | Remote
Salary not disclosed

Are you an experienced litigation attorney with a background in construction or complex business disputes who is seeking a fully remote role without sacrificing the quality or sophistication of your work? Do you want to collaborate with seasoned litigators on high-exposure matters while enjoying the flexibility of a remote practice? Are you looking for a firm that values excellence, trust, and long-term professional growth?

If so, this opportunity may be an excellent fit.

Scion Legal has been engaged to lead a confidential search on behalf of a respected and well-established multi-office law firm with a strong presence across the Southwest and Western United States. The firm is seeking a Construction and Business Litigation Attorney to support its Irvine, California office, with the role structured as fully remote.

LEGAL OPPORTUNITY OVERVIEW

This is a compelling opportunity for a motivated and detail-oriented attorney with 2 to 7 years of experience to join a sophisticated construction and business litigation practice in a fully remote capacity. Attorneys in this group handle complex, high-value matters and work closely with experienced partners, clients, and insurance carriers across a wide range of industries and jurisdictions.

Despite the remote structure, attorneys are fully integrated into case teams and entrusted with meaningful responsibility across all phases of litigation.

WHAT YOU WILL DO

  • Represent clients in complex construction and business litigation matters
  • Handle disputes involving design professionals, contractors, manufacturers, developers, and property owners
  • Draft and argue motions, pleadings, and discovery responses
  • Participate in depositions, mediations, arbitrations, trials, and appellate matters
  • Provide strategic counsel to clients and insurers throughout the lifecycle of construction projects, including claims guidance during active design and construction
  • Work on matters involving large-scale infrastructure, public works, and commercial developments such as transportation projects, healthcare facilities, hospitality properties, utilities, and residential developments
  • Collaborate remotely with partners and litigation teams while maintaining a high level of responsiveness and professionalism

WHAT YOU BRING

  • J.D. from an ABA-accredited law school
  • Active bar membership in good standing in at least one U.S. jurisdiction
  • 2 to 7 years of experience in construction law, complex litigation, or business litigation
  • Strong legal writing, analytical, and advocacy skills
  • Prior experience working with insurance carriers or insured clients is strongly preferred
  • Ability to manage matters independently in a remote environment while contributing effectively to a team-based practice

COMPENSATION AND REMOTE STRUCTURE

  • Base Salary Range: $130,000 to $190,000, depending on experience and overall fit
  • Fully remote role aligned with the Irvine, California office
  • Exposure to sophisticated, high-value litigation and nationally significant construction projects
  • Collaborative culture with experienced trial attorneys and meaningful mentorship
  • Clear long-term growth and advancement potential

This is a rare opportunity to join a well-regarded construction and business litigation practice while enjoying the flexibility of a fully remote role tied to a premier Southern California office.

ABOUT OUR SEARCH FIRM:

Scion Staffing is a national, award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing.

We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online.

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent.

For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.


Remote working/work at home options are available for this role.
Not Specified
Assistant General Counsel
✦ New
Salary not disclosed
Irvine, California 1 day ago

Leading private lending platform is seeking an Assistant General Counsel to support complex transactions and distressed asset strategies.

This role sits at the intersection of legal, capital markets, and servicing, offering high exposure to senior leadership and strategic initiatives.

About the role:

Responsibilities

  • Manage and coordinate real estate closings, including document review, title matters, and post-closing resolutions
  • Oversee distressed asset strategies (loan workouts, restructurings, foreclosures, REO, note sales, and enforcement actions)
  • Ensure compliance with federal and state regulations
  • Partner cross-functionally with Legal, Compliance, Capital Markets, Servicing, and Asset Management teams
  • Support audits, regulatory exams, and investor diligence with audit-ready documentation
  • Contribute to capital markets initiatives including securitizations, warehouse lending, and financing structures

Qualifications

  • JD and active California Bar required
  • 3+ years' experience in real estate law, mortgage operations, or special assets
  • Strong knowledge of loan workouts, distressed debt, and default servicing
  • Exposure to warehouse lending or structured finance is a plus

This is an opportunity to join a dynamic, fast-paced environment where legal expertise directly impacts investment strategy and portfolio performance.

  • Compensation range: $200,000 - $230,000 base salary + Bonus (up to $300k total).
  • Work Module: Hybrid
Not Specified
Executive Sales Representative
Salary not disclosed
Irvine, CA 6 days ago

This role requires consistent daily prospecting and outreach to healthcare organizations to develop new client relationships.


Position Summary:

The Healthcare Staffing Sales Executive is responsible for driving new business development and managing client relationships within an assigned territory. This role focuses on identifying healthcare organizations that need staffing support and presenting MediQuest staffing services. This position requires strong prospecting skills, the ability to build long term partnerships, and a consultative approach to selling healthcare workforce solutions.


Responsibilities:

• Proactively identify and develop new healthcare clients within hospitals, healthcare systems, medical groups, and outpatient clinics

• Build a consistent pipeline of new clients through daily outreach and relationship building

• Schedule meetings with decision makers including HR leaders, Talent Acquisition professionals, Administrators, Procurement, and Healthcare Executives

• Conduct sales presentations that highlight MediQuest healthcare staffing and medical staffing services

• Provide pricing proposals and negotiate service agreements with new and existing clients

• Build and maintain strong client relationships to ensure long term partnerships and repeat business

• Maintain disciplined sales activity including prospecting, follow-up, and CRM documentation

• Collaborate closely with recruiting teams to ensure successful candidate placements and long-term client satisfaction

• Manage a consistent sales pipeline through CRM activity and territory planning

• Maintain a high level of responsiveness and service to healthcare clients


Traits That Lead to Success:

• Comfortable initiating conversations with new contacts and asking for meetings

• Persistent and resilient when prospecting and developing new relationships

• Organized and disciplined in maintaining consistent follow-up with prospects

• Naturally curious and consultative when learning about healthcare workforce challenges

• Ability to build credibility and trust with healthcare administrators and clinical leaders

• Strong listening ability and curiosity to uncover a client’s workforce challenges, allowing you to tailor staffing solutions that address their specific needs


Qualifications:

• Bachelor’s degree preferred or equivalent professional experience

• Two to three years of sales experience preferred

• Experience in healthcare or medical staffing sales, or business development in healthcare preferred

• Experience selling to hospitals, medical groups, or healthcare organizations is a plus

• B2B sales experience, preferably selling a service

• Strong communication and relationship building skills

• Highly organized with strong time management abilities

• Self-motivated and able to manage a sales territory independently

• Comfortable with prospecting, cold outreach, and networking

• Proficiency with CRM systems and standard business software


Compensation and Benefits:

• Competitive base salary plus commission structure

• Base salary: $70,000 – $90,000 depending on experience

• Uncapped commission structure based on new business development and client growth

• Quarterly New Client Bonuses

• Annual Bonus for exceeding Gross Margin target

• Opportunity to grow within an established healthcare staffing organization

• Strong recruiting and operational support

• Established brand with over 50 years in the staffing industry


About MediQuest Staffing:

MediQuest Staffing, a division of Kimco Staffing Services, connects healthcare organizations with skilled professionals who support patient care and clinical operations. Since 1965, MediQuest has partnered with hospitals, medical groups, outpatient clinics, and healthcare organizations to provide reliable healthcare recruiting and staffing solutions.

Not Specified
Strategic Account Director
🏢 RIS Rx
Salary not disclosed
Irvine, CA 3 days ago

Strategic Account Director

Irvine, CA (on-site/hybrid/remote)



Role Overview


As Strategic Account Director, you will lead RIS Rx’s largest and most complex client programs, driving enterprise-level partnerships and ensuring operational excellence. This role is built for a dynamic, analytically driven leader who thrives in managing highly complex products, where success is defined by data integrity, operational precision, and cross-functional execution.



Core Responsibilities


Enterprise Account Ownership

  • Act as the primary enterprise account owner for RIS Rx’s manufacturer programs.
  • Own the overall client relationship, including executive-level communication, escalation management, and long-term account health.
  • Ensure alignment between client objectives and RIS Rx’s operational, analytic, and product capabilities.

Cross-Functional Leadership

  • Serve as the executive relationship lead across Client Success, Implementations, Product, Analytics, and Operations teams.
  • Drive structured execution across all workstreams, ensuring clarity of ownership, timelines, and deliverables.
  • Partner closely with internal leadership to align account strategy, resourcing, and performance expectations.

Program Oversight & Quality Control

  • Provide oversight to ensure high client satisfaction and sustained program performance, including accurate claims, enrollment, and financial reporting.
  • Maintain rigorous quality control standards while ensuring operational readiness and scalability for large manufacturer programs.
  • Review and challenge data outputs prior to client delivery, ensuring accuracy, defensibility, and narrative clarity.


Ideal Backgrounds


Healthcare Consulting

  • Experience advising pharmaceutical manufacturers, payers, or providers on commercial, access, or affordability programs.
  • Comfortable operating in ambiguous environments and translating complex findings into clear recommendations.

Enterprise SaaS Account Management

  • Ownership of large, complex client relationships where success depends on analytics, process design, and cross-functional coordination rather than pure sales tactics.

Financial Services

  • Experience supporting banks, payments, or benefit-administration tools requiring precise Excel-based modeling, reconciliation, and large-file validation.



Across all backgrounds, candidates must demonstrate the ability to interpret messy, real-world datasets and convert them into actionable operational decisions.


Required Skills & Qualifications


  • 7+ years of experience in account management, consulting, or enterprise client success within healthcare, SaaS, or financial services.
  • Proven experience functioning as the key client sponsor for operationally complex, data-intensive products.
  • Advanced Excel expertise, including:
  • Dynamic formulas
  • Pivot tables
  • XLOOKUP and complex data reconciliation
  • Large-file validation and financial modeling
  • Exceptional ability to translate complex datasets into clear operational narratives for both internal teams and external stakeholders.


Leadership Attributes


  • Consulting-style mindset: structured, and comfortable challenging assumptions and data prior to external sharing.
  • Enterprise-level communicator who builds trust through analytic rigor and operational credibility.
  • High-EQ leader capable of operating as a junior executive sponsor for RIS Rx’s most important client relationships.



Preferred Qualifications


  • MBA or degree in economics, analytics, finance, or a related field.
Not Specified
Maintenance Technician
Salary not disclosed
Santa Ana, CA 3 days ago
Title
Maintenance Technician

About the Organization
Applied Aerospace & Defense (Applied) is a premier provider of advanced design, engineering, and vertically integrated manufacturing solutions for leading and next-generation space and defense technology companies. Applied builds complex hardware for extreme operating environments and is focused on three core markets: Space and Launch Systems, Defense Aviation and Airborne Systems, and C5ISR and Precision Strike Systems. With decades of space and defense manufacturing heritage, Applied combines deep material science and IP-enabled process expertise with the ability to enable rapid prototyping, enhance new product development, and responsively scale production. Across its nationwide infrastructure of advanced manufacturing facilities, Applied continuously supports a balanced mix of next-generation technology and platform development, large scale production programs, and aftermarket sustainment for enduring platforms.

EOE Statement
Applied Aerospace and Defense is an equal opportunity employer.

Description

As a member of the Maintenance team this role is responsible for effectively troubleshooting mechanical and electrical issues on CNC equipment including aligning equipment and reading schematics. Be familiar with milling and turning equipment. This role is an hourly (non-exempt) classified position.



Pay Range: $45 to $55 per hour



Position Requirements
  • Perform mechanical repairs (and rebuild) on all machines
  • Perform machine leveling and alignment on all machines
  • Pull and replace machine linear guides and ball screws.
  • Able to work with complex NC machine up to & including 5 Axis
  • Electrical & Electronic: Diagnose, locate and correct malfunctions of electrical & electronic system such as machine controls, recorders, servo/axis drives, servo motors, defective transformers, relays, contactors, fuses, sensors, etc.
  • Knowledge of OEM machine controllers (FANUC, Siemens and NIT).
  • Working knowledge of tool Probing function for CNC Mill Machines
  • Support with scheduling PM, reading report, diagrams and drawings
  • Plan, layout, and fabricate replacement parts for major rebuilding of precision machine tools where set up and operation to exacting tolerances is required
  • Plan methods required to maintain, test, repair, or modify various types of industrial electronic controls and systems.
  • Analyze and coordinate resolutions of technical problems or assist when solving problems including contacts outside own department as required.
  • Interface with manufacturers on line tech support when needed
  • Ability to work overtime as required by Company
  • Recommend improved work methods and procedures, assist in training employs
  • Ability to write routine reports and correspondence
  • Must adhere to all OSHA and EHS policies and all related procedures
  • Perform related work as required

Minimum Qualifications

  • High school diploma or General Education Degree (GED) plus 5+ years of CNC maintenance experience
  • Must have solid mechanical background of maintenance experience working with CNC machines, pneumatic, hydraulic, electrical, and programmable logic controls as well as having various electrical mechanical
  • Must be able to read schematics and parts drawings, perform routine preventive maintenance on machines and facilities, and be proficient with the use of a multi meter.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Competence in shop math such as working with fractions and decimals.
  • To perform this job successfully, an individual must have basic computer skills, MS Office program, and have ability to enter data in various software systems.

Desired Characteristics

Strong communication skills

Ability to analyze, rebuild, repair NC machinery and other types of equipment's

Excellent customer service to co-workers, customers, and vendors

Works collaboratively and respects all others

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Fanuc certified

Siemens certified

AS100

Training with Mori Seiki, Makino, Cincinnati Milacron, OKK, SNK and Kuraki Machines



Shift
First

Full-Time/Part-Time
Full-Time

Location
Applied Aerospace & Defense, Santa Ana

Category
Maintenance

Req Number
MAI-26-00002

Position
Maintenance Technician

Close Date

Post Internal Days
0

Number of Openings
1

Exempt/Non-Exempt
Non-Exempt

Hiring Manager(s)

This position is currently accepting applications.


Apply Now



Not Specified
EHS Manager- Santa Ana
🏢 PCX Aerostructures, LLC
Salary not disclosed
Santa Ana, CA 2 days ago
Title
EHS Manager- Santa Ana

About the Organization
Applied Aerospace & Defense (Applied) is a premier provider of advanced design, engineering, and vertically integrated manufacturing solutions for leading and next-generation space and defense technology companies. Applied builds complex hardware for extreme operating environments and is focused on three core markets: Space and Launch Systems, Defense Aviation and Airborne Systems, and C5ISR and Precision Strike Systems. With decades of space and defense manufacturing heritage, Applied combines deep material science and IP-enabled process expertise with the ability to enable rapid prototyping, enhance new product development, and responsively scale production. Across its nationwide infrastructure of advanced manufacturing facilities, Applied continuously supports a balanced mix of next-generation technology and platform development, large scale production programs, and aftermarket sustainment for enduring platforms.

EOE Statement
Applied Aerospace and Defense is an equal opportunity employer.

Description

The Environmental Health & Safety Manager (EHS) is responsible to ensure compliance with all safety rules and regulations, the physical security of all company locations, and to assist individuals to be in compliance. This position is responsible for ensuring company is in compliance with all agencies (DOT, OSHA, NFPA, and EPA) regulations, training, and any other requirements by such agencies, our insurance companies, and company requirements. The EHS Manager will serve as a subject matter expert on all safety, compliance, regulatory and related insurance requirements.



Pay Range: $120,000 to $135,000.00 per year



Essential Duties and Responsibilities include the following. Other duties may be assigned.




  • Serve on local safety committees; review and discus safety needs, provide updates, training, DOT, Hazmat, OSHA and related safety and compliance information.
  • Implement and manage a comprehensive safety training program base on OSHA and industry specific requirements.
  • Manage the workplace ergonomics program, active response and adjustments result in negating any mandatory program requirements.
  • Review facility procedures and work instructions consistent with ISO formatting.
  • Develop Safety Risk Assessment procedures
  • Provide subject matter expertise in Process Safety ensuring industry best practice.
  • Site inspections and corrective action(s):
  • Train and direct management to inspect facilities, work sites and equipment for violations and hazards.
  • Provide direction to management on correcting identified problems in a timely manner.
  • Follow up to make sure all corrective actions were taken and completed.
  • Assist where needed.
  • Responsible for updating, maintaining and auditing location safety standards and procedures on a quarterly or annual basis as needed.
  • Develop effective training programs for managers/employees that will efficiently cover all needed/required materials.
  • Investigate all accidents to determine the root cause and provide recommendations that eliminate or reduce future hazard or risk.
  • Track and control inventory of safety supplies and equipment and work with division managers to keep adequate safety supplies on-hand.
  • Assist with training for new hires and provide ongoing training of all employees.
  • Review and update MSDS and SPCC plans as needed
  • Evaluate the effectiveness of the safety program using established goals and make recommendations, and implement corrective action(s) based on industry standards and best practices.
  • Conduct an annual training for the site that promotes a safe, healthy, and secure work environment that includes emergency situations (like tornados, fires), use of the alarm system, and anything else necessary to promote a safe work environment.
  • Serves as a safety/compliance liaison with outside organizations.


Required Skills:



? Extensive knowledge of OSHA, DOT, NFPA, EPA, other governmental regulations and laws including OSHA 300 logs and requirements by our insurance providers.



? Knowledge of instructional methods and training techniques



Qualifications:



? Bachelor's degree in safety or related field or equivalent work experience.



? 5 years safety management experience.



? Excellent interpersonal, communication, and problem solving skills.



? Knowledge of statistics, data collection and analysis.



? Knowledge of federal and state regulations.



? Proficient in MS Office products.



? Occasional travel required.



Prefer:



? OSHA General Industry 10 or 30 hour training course



? Forklift training experience



Position Requirements

Shift
Days

Full-Time/Part-Time
Full-Time

Location
Applied Aerospace & Defense, Santa Ana

Category
Health and Safety

Req Number
HEA-26-00001

Position
EHS Manager- Santa Ana

Close Date

Post Internal Days
0

Number of Openings
1

Exempt/Non-Exempt
Exempt

Hiring Manager(s)
Jacqueline Cadena

This position is currently accepting applications.


Apply Now



Not Specified
Electronics Lab Technician
🏢 Belcan
Salary not disclosed
Tustin, CA 2 days ago

Job Title: Electronics Lab Technician

Location: Tustin, CA

Zip Code: 92780

Duration:4+ Months


Qualifications

* 2+ years of technician work experience in electronics/engineering labs

* Technology/Technician degree or equivalent experience

* Electric vehicle experience a plus

* Basic electrical understanding

* Excellent soldering and harnessing skills

* Familiar with test equipment such as multimeters, oscilloscopes, eloads, etc.

* Strong technical ability

* Ability to solder fine pitch ICs and 0402 components.

* Experience with MS office tools (Outlook/Excel/Word/PowerPoint/Project)

* Familiarity with Jira tools is a plus

* Python Scripting is a plus

* IPC-610, IPC-620, IPC-7711, IPC-7721 or J-STD-001 certifications are a plus

Not Specified
Director of Service Operations
Salary not disclosed
Irvine, CA 2 days ago

Seeking an experienced Director of Service Operations to lead and elevate national service performance. This role is responsible for delivering exceptional customer support, optimizing field operations, and ensuring strong alignment between internal teams and an external dealer service network.


Key Responsibilities

  • Lead, mentor, and develop the service organization, including technical support, dispatch, warranty, coordination, training, and field service teams.
  • Oversee national day-to-day service operations to ensure timely, high-quality customer support and field response.
  • Own warranty claim processes, root-cause analysis, and corrective action initiatives to improve product reliability and customer satisfaction.
  • Direct parts, dispatch, and service coordination functions to optimize scheduling, resource allocation, and issue resolution.
  • Establish and lead service training programs supporting continuous development of customer service and technical personnel.
  • Drive operational excellence through KPI development, performance tracking, and implementation of standardized operating procedures.
  • Partner closely with engineering, production, and sales teams to translate customer feedback into product and process improvements.
  • Strengthen relationships with a nationwide dealer service network, ensuring alignment on performance expectations, training, and service standards.
  • Deliver executive-level reporting on service performance, trends, risks, and improvement opportunities.
  • Foster a culture of accountability, collaboration, and customer-first execution across the service organization.


Qualifications & Experience

  • 5–10 years of leadership experience managing service or technical support organizations within manufacturing, automotive, industrial equipment, or related technical environments.
  • Demonstrated success leading cross-functional service teams in fast-paced, customer-driven organizations.
  • Strong understanding of field service workflows, warranty management, parts operations, and customer service best practices.
  • Proven ability to analyze performance data, establish measurable goals, and drive operational accountability.
  • Excellent leadership, communication, and stakeholder influence skills.
  • High emotional intelligence with a coaching-oriented leadership style.
  • Technical aptitude related to electrical, mechanical, or charging systems strongly preferred.
  • Passion for building scalable service organizations and delivering exceptional customer experiences.
Not Specified
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