Engineering Structures Jobs in Charleston Sc Remote

Job Title: Maintenance Manager – Manufacturing Plant

Location: Summerville, SC

Position Type: Full-Time

Overview:

We are seeking an experienced Maintenance Manager to lead our maintenance team at a modern, climate-controlled manufacturing facility in Summerville, SC. This role requires strong leadership and prior maintenance management or supervisory experience (ideally 5+ years). The Maintenance Manager will oversee a team of mechanical, electrical, and multi-craft technicians, balancing office responsibilities with frequent presence on the production floor, including occasional hands-on support.

Please note: *Only local candidates currently living within a 50 mile radius of Summerville, SC will be considered for this role*

Key Responsibilities:

1. Team Leadership & Management

• Supervise and mentor a team of mechanical, electrical, and multi-craft maintenance technicians.
• Manage schedules, training, and performance metrics while fostering a culture of accountability and safety.

2. Maintenance Operations

• Oversee preventive, predictive, and corrective maintenance for semi-automated and fully automated production equipment.
• Ensure timely troubleshooting and resolution of mechanical and electrical issues.
• Collaborate with production and engineering teams on equipment upgrades and process improvements.
• Provide hands-on support when needed during critical repairs.

3. Planning & Administration

• Manage work orders, maintenance documentation, budgets, and parts inventory.
• Implement continuous improvement initiatives to increase equipment reliability and operational efficiency.

4. Safety & Compliance

• Ensure adherence to safety protocols, OSHA regulations, and company policies.
• Lead safety training, audits, and investigations within the maintenance department.

Qualifications:

• Minimum 5+ years of maintenance management or supervisory experience in an industrial environment.
• Strong knowledge of mechanical, electrical, and multi-craft maintenance practices.
• Experience with semi-automated and fully automated production equipment, hydraulics, pneumatics, and PLC-controlled systems.
• Strong problem-solving, organizational, and communication skills.
• Ability to balance administrative tasks with hands-on presence on the production floor.

Compensation & Benefits:

• Competitive salary based on experience
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Opportunities for professional development

Customer Care Manager

Location: Charleston, SC (On-site preferred)

Salary Range: $90,000 – $100,000

Position Overview

We are seeking an experienced and strategic Customer Care Manager to lead a multi-brand Customer Care function across all customer touchpoints. This role is responsible for delivering an exceptional end-to-end customer experience, driving service excellence, supporting retention efforts, and continuously improving service operations in a fast-growing, customer-focused environment.

The ideal candidate is a customer-first leader who thrives in scaling operations, managing distributed teams, and leveraging technology — including AI — to enhance support performance and customer satisfaction.

Key Responsibilities

• Lead in-house Customer Care teams and oversee performance of offshore/outsourced partners across multiple sites.
• Build and develop a high-performing team through hiring, coaching, performance management, and clear KPI alignment.
• Foster a customer-first culture centered on empathy, accountability, and solution-oriented service.
• Oversee forecasting, workforce planning, and departmental budget management.
• Ensure consistent, high-quality support across all channels (phone, email, chat, etc.).
• Manage escalations and complex customer cases as needed.
• Monitor reviews, feedback, and satisfaction metrics to identify trends and improvement opportunities.
• Develop and optimize service policies, workflows, and operational processes to drive efficiency and quality.
• Partner cross-functionally with Operations, Logistics, Product, Quality, and Supply Chain to resolve delivery, warranty, and product-related issues.
• Own CRM platform accuracy, integration, and optimization — including systems integrated with Shopify.
• Collaborate with third-party vendors supporting CRM/AI tools, assembly services, product support, delivery updates, and returns.
• Contribute to customer experience strategy and long-term growth planning.
• Prepare performance reporting and customer insights for senior leadership.
• Scale Customer Care structure and operations to support business growth initiatives.

What Success Looks Like

• High customer satisfaction and loyalty metrics
• Improved service quality, efficiency, and resolution times
• Strong customer retention and advocacy
• Effective collaboration across teams and vendor partners
• Scalable and sustainable support infrastructure

Required Qualifications

• 5–8+ years of Customer Care / Customer Service experience
• 3+ years leading multi-site or distributed teams (including offshore teams)
• Experience managing teams against KPIs in a collaborative, non-competitive environment
• Strong understanding of customer service metrics and operational performance management
• Experience with CRM platforms, including systems integrated with Shopify
• Demonstrated experience leveraging AI or advanced support technologies
• Excellent communication, decision-making, and conflict-resolution skills
• Ability to manage multiple priorities in a fast-paced, growth-oriented environment

Preferred Qualifications

• Experience in e-commerce, consumer products, furniture, or home goods industries
• Experience scaling Customer Care operations during periods of growth
• Experience with Gorgias CRM
• Strong data-driven decision-making background

Core Competencies

• Customer-first mindset
• Strategic thinking with strong execution capabilities
• Leadership and team development
• Data-driven decision making
• Cross-functional collaboration
• Continuous improvement orientation

Veterinary Technician Manager (Nonhuman Primate) —

Charleston Area, South Carolina

Position Summary

We are a Contract Research Organization (CRO) supporting biomedical research through nonhuman primate (NHP) operations. The Veterinary Technician Manager provides day-to-day leadership for a team of approximately 12 veterinary technicians. This role focuses on supporting team development, ensuring smooth operations, promoting animal welfare standards, and fostering strong collaboration between technicians, veterinarians, and other departments.

This is a hands-on leadership role overseeing and mentoring a group of 12 Veterinary Technicians in a farm/outdoor research environment, requiring organization, steady leadership, and thoughtful communication.

Team Leadership & Development

• Provide guidance, coaching, and support to veterinary technicians.
• Foster a professional and respectful team environment.
• Support employee development, performance conversations, and ongoing feedback.
• Collaborate with HR and senior leadership on hiring and personnel decisions as needed.

Operational Oversight

• Develop and manage technician schedules to ensure appropriate coverage.
• Monitor timekeeping and labor distribution to support operational efficiency.
• Help prioritize daily workflow in coordination with veterinary leadership.
• Ensure adherence to established protocols and safety standards.

Veterinary & Cross-Functional Partnership

• Serve as a primary liaison between veterinary technicians and veterinarians.
• Partner with husbandry, facilities, enrichment, and other departments to support coordinated operations.
• Communicate clearly and proactively to ensure alignment across teams.

Clinical & Quality Support

• Oversee technician execution of animal health observations and treatment support.
• Promote accurate documentation and compliance with internal procedures.
• Reinforce a culture of accountability and continuous improvement.

Training & Professional Growth

• Support onboarding and structured training for new team members.
• Encourage professional development and certification opportunities (e.g., AALAS).
• Identify opportunities to strengthen team capabilities and workflow efficiency.

Qualifications

• Demonstrated experience leading or managing teams in animal care, clinical, research, or regulated environments.
• Strong organizational and communication skills.
• Ability to work effectively in a physically active, farm/outdoor setting.
• Experience with scheduling, staffing coordination, and workforce management.
• Qualifications – Preferred
• AALAS certification (ALAT/LAT/LATG) or related lab animal experience.
• Experience with nonhuman primates (NHP).
• Familiarity with regulated research environments (GLP/AAALAC/USDA/OLAW).
• Experience guiding teams through operational improvements or process refinement.

Work Schedule

• Typical schedule Monday–Friday.
• Flexibility may be required to support operational needs or special coverage.

What Success Looks Like

• A collaborative, professional team culture.
• Reliable scheduling and well-coordinated daily operations.
• Clear communication between technicians and veterinarians.
• Consistent adherence to welfare and compliance standards.

Interested in more details? Take a look at what you can find in our Coastal South Carolina Relocation Guide

Oath Law & Oath Planning - Estate and Financial Planning

About The Role

We're looking for attorneys who want to help more people than they ever thought possible.

If you're drawn to client work, self-motivated, and want to be part of something that's reimagining how people approach their life and legacy, we'd like to talk. This is a front-facing role. You'll work directly with clients who are navigating some of life's most important decisions: how to protect what they've built, provide for the people they love, and create clarity for the future. No prior estate planning experience required—we'll teach you everything you need to know.

About The Team

Our team is made up of attorneys, financial advisors, and client service professionals all over the country who believe that we all get one short life, and that we should make the most of it. We help our clients prioritize what matters through estate and financial planning, all under one roof.

We care about doing work that matters. We also care about how we do it. That means supporting each other, staying curious, and showing up for our clients with the kind of presence they deserve. If you're someone who values collaboration over competition, effectiveness over busyness, and impact over appearances, you'll fit right in.

We believe in great freedom, great responsibility, and in doing the hard work first. We’re committed to empowering our team to help thousands of people nationwide protect what matters to them.

What You’ll Do

• Lead workshops and speaking events to educate potential clients on their estate and financial planning options
• Meet with clients in consultations, gather necessary information, and help clients take action
• Design and review personalized estate plans to ensure alignment with client goals
• Guide clients through document signing appointments, making sure they understand their plans completely
• Collaborate with attorneys, advisors, and staff to deliver seamless client service
• Maintain detailed electronic records of client meetings and communications
• Meet weekly with a mentor attorney for ongoing guidance and professional development
• Engage clients in integrated estate and financial planning discussions
• Respond promptly and thoughtfully to client needs via email and phone

What We’re Looking For

• Juris Doctorate and active law license
• Strong communication, problem-solving, and time management skills
• Comfort with public speaking, persuasion, and education-based sales
• Proficiency in Microsoft Office and Apple software preferred
• Customer service experience preferred
• Willingness to work early evenings twice a month
• Reliable transportation—personal vehicle preferred

What We Offer

• Competitive base salary with performance-based profit sharing structure
• Continuous attorney mentorship and professional development
• Flexible PTO that recognizes and rewards longevity
• Health, dental, and vision insurance with company contributions
• 401(k) with matching
• Maternity and paternity leave after one year
• A culture-driven team where collaboration, respect, and shared purpose come first

Who Should Apply

This role is for attorneys who want their work to matter on a personal level. You're someone who sees work not as a series of transactions, but as an opportunity to guide people through some of the most important decisions they'll make. You're comfortable in front of a room, energized by teaching and conversation, and equally at ease in one-on-one consultations where trust is built.

We're growing quickly, expanding across the country, and building teams in new markets. When hired, we’ll secure an office location convenient for you and your clients. You’ll be supported by mentor attorneys and advisors as you grow within our team. If rethinking what the legal and finance industry looks like excites you, we'd love to hear from you.

About the role:

Entry level sales at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture and high earning potential with uncapped commission. This is more than just sales; you'll build relationships, negotiate freight deals, solve complex logistics issues and manage shipments from pickup to delivery. No experience necessary: we offer a paid, hands-on formal training program in sales and logistics. For a look at a day in the life of a TQL Sales Representative, watch this video at ’s in it for you:

• $45,000 - $55,000 minimum compensation your first year, based on education
• Uncapped commission opportunity
• Our average sales representative hits six figures after three years of selling
• Want to know what the top 20% earn? Ask your recruiter

Who we’re looking for:

• You compete daily in a fast-paced, high-energy environment
• You’re self-motivated, set ambitious goals and work relentlessly to achieve them
• You’re coachable, enjoy solving problems and thinking on your feet
• College degree preferred, but not required
• Military veterans encouraged to apply

What you'll do:

• Receive 6 months of direct training from experienced Logistics Account Executives
• Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
• Participate in hands-on and virtual training sessions
• Develop negotiation skills through prospecting and cold calling
• Build your book
• Use your training to meet sales metrics and become eligible for commission
• Establish relationships to close new customers
• Negotiate prices with customers and carriers
• Resolve freight issues to ensure timely pickup and delivery

What you need:

• Elite work ethic, 100% in-office
• Strong negotiation skills with ability to handle conflict
• Entrepreneurial mindset and exceptional customer service

Why TQL:

• Certified Great Place to Work with 900+ lifetime workplace award wins
• Outstanding career growth potential with a structured leadership track
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Optional paid relocation with sign-on bonus to the Greater Cincinnati area with TQL's Fast Track Program
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more

Where you'll be: 100 Coastal Drive, Charleston, South Carolina 29492

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

• Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

• Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

• Serves as an informal resource for team members.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

• Developing knowledge of residential construction.

• Working knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

• May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

• Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

• Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

• Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

• Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Proficiency in Xactimate (Level 1 and/or Level 2 certification)

• Experience in a call center environment

• Currently hold an active Adjuster License

• Bachelor’s degree

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role in Rhode Island and surrounding areas. Candidates who are willing and able to work in this area are encouraged to apply.

What you'll do:

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• Successful completion of a job-related assessment may be required.

What sets you apart:

• Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.

• Residential property field adjusting experience with dwelling, structure and additional living expenses.

• Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)

• Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis

• Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing

• Active Property & Casualty adjuster license

• Currently reside in the Rhode Island or surrounding area, enabling quicker response times for local claims and a better understanding of regional risks

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. 

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $76,400 - $137,520.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

In this position, you will underwrite new and renewal business which includes solicitation, selection and pricing of highly complex multi-line risks (workers compensation, commercial auto, general liability). You will actively and creatively pursue new commercial insurance solutions including guaranteed cost, large deductible and retro account opportunities throughout the territory through your network of national and regional brokers and agents. Maintain and develop prospects in order to have a strong base of future opportunities to build your large account book. Contribute to the development of broker and agency management strategies and lead the development and execution of relationship management plans.

Responsibilities:

• 
  
  
• Analyze, select and profitably price coverage for commercial risks and determine terms and conditions of coverage on new and renewal business.
  
  
• Apply and conform to underwriting rules and guidelines, rating manuals, insurance laws/ regulations.
  
  
• Utilize a consultative selling approach to generate new business consistent with underwriting strategy and in coordination with service team members to include accurately assessing the needs of the broker and the client and formulating solutions that effectively address those needs.
  
  
• Analyze underwriting & marketing activities and corresponding results; prepare reports to management.
  
  
• Mentor and provide technical training and guidance to coworkers.
  
  
• Determine, coordinate and direct account management activities with various departments.
  
  
• Negotiate and deliver proposals to producers and buyers.
  
  
• Develop and maintain client relationships and coordinate service team efforts.
  
  
• Identify opportunities for organizational improvement and recommend solutions.
  
  
• Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
  
  

• 
  
  
• Bachelor's degree or equivalent experience required.
  
  
• 7 years of casualty underwriting with an insurance carrier required.
  
  
• Advanced understanding and technical knowledge of underwriting mechanics and fundamentals.
  
  
• Advanced knowledge of casualty coverage and loss sensitive deal structures (retrospective rating, large deductible, captive, and self-insurance). Additional knowledge in financial analysis, account management and collateral management is desired.
  
  
• Advanced knowledge of local and regional market conditions as well as industry trends.
  
  
• Prior experience in or knowledge of Midwest markets and ability to travel within these markets is strongly preferred.
  
  
• Advanced knowledge of underwriting territory and strong relationships with the local distribution network (local and regional agents, national and regional brokers, and select consultants).
  
  
• Demonstrated proficiency in the successful marketing and prospecting of business opportunities, as well as, relationship building and agency management skills.
  
  
• Ability to create a presence that conveys interest, conviction, and energy in maintaining relationships with external business partners.
  
  
• Strong ability to effectively communicate verbally and in writing to uncover business needs.
  
  
• Ability to foster creative solutions that resonate with external business partners.
  
  
• Ability to interact with various levels of management and support personnel.
  
  
• Advanced skills in marketing, analysis, decision making/problem solving, planning and organizing; sales and negotiation and mathematical proficiency.
  
  
• Strong desire to work collaboratively and foster a team oriented environment with Claims, Risk Control and other departments.
  
  
• Willingness to travel for business purposes. Underwriters are expected to be visible with their agents and brokers in order to develop and maintain solid relationships and generate an adequate flow of qualified business.
  
  
• Chartered Property Casualty Underwriter (CPCU); Associate in Risk Management designation or other professional designations are desired.