Engineering Structures Journal Jobs in Teaneck, NJ

Candidates will be disqualified if the following criteria are not met:

• Employment Type: No C2C (Corp-to-Corp) or C2H (Contract-to-Hire) arrangements. W2 contract only. No referral fees will be entertained.
• Work Authorization: US CITIZEN, GREENCARD ONLY, STEM OPT or OPT (with 1.5 years left)
• Onsite
• Local To Englewood Cliffs, NJ or at least 1 hour drive to Englewood Cliffs, NJ
• 1+ years of product management or relevant experience with one or more core product functions: conducting user research, collecting requirements, writing user stories, or delivering new capabilities to end users.
• 1+ year experience with membership or subscription services and DTC purchasing flows.

REQUIRED QUALIFICATIONS

• 1+ years of product management or relevant experience with one or more core product functions: conducting user research, collecting requirements, writing user stories, or delivering new capabilities to end users.

• 1+ year experience with membership or subscription services and DTC purchasing flows.

• Experience collaborating with and aligning cross-functional stakeholders.

• Clear communication skills in a variety of forums and styles (e.g. written, presentation)

• Excellent organization and prioritization skills

PREFERRED

• Familiarity with subscription lifecycle concepts (e.g. funnel optimization, renewal, cancellation, churn drivers)

• Exposure to agile product practices and iterative releases

• Experience contributing to reusable capabilities used by multiple teams or brands

• Experience coordinating with external vendors (e.g. ticketing, validation, release support)

Responsibilities:

POSITION OVERVIEW

The Associate Product Manager, Membership is responsible for specific user journeys in the membership flow (e.g. registration, subscription purchase, renewal, cancellation).

You’ll work cross-functionally with Marketing, Engineering, Design, Growth, and Customer Experience teams to optimize key lifecycle flows. You’ll partner with brand product teams to ship improvements quickly while building requirements and measurement designed to be reusable across brands.

JOB RESPONSIBILITIES

• Work cross-functionally to establish and optimize registration and subscription capabilities across brands

• Partner with engineering to ensure seamless integrations and user flows across our identity stack and product experiences

• Synthesize user needs, business goals, and data insights into clear product requirements

• Use experimentation, analytics, and qualitative feedback to inform decisions

• Write clear PRDs, user stories, and acceptance criteria

• Build and maintain a prioritized backlog of feature requests and enhancements

• Partner with vendors to advocate for bug fixes and feature improvements and ensure timely delivery

• Help define success metrics focused on conversion and churn reduction

• Communicate tradeoffs and progress to cross-functional stakeholders

Sr. AV Project Manager

Summary:

We are seeking a highly experienced and technically advanced Sr. AV Manager who can bridge business needs with technical execution. This role requires a strong client-facing professional who can consult on AV strategy, design enterprise-grade systems, manage projects end-to-end, and support installations when required.

The ideal candidate will be equally comfortable presenting AV solutions to executive stakeholders, designing complex video conferencing systems, leading integration teams, and supporting end users in a fast-paced, high-demand environment.

Responsibilities:

60% of the time

• Client & Business Engagement
• AV System Design & Engineering
• Project Management & Leadership

25% of the time

• BoM & Commercial Review
• Operation & Strategic Contribution
• Scope Documentation & Reporting

15% of the time

• Installation Oversight & Technical Support

Actual Product and/or Geographic Responsibilities (if applicable):

• AV consulting, design, manage project, support installation, and end-user support

Required Qualifications:

Education:

• 4-year college degree

Field Of Study:

• Network, Telecom, Audio/Visual

Experience, Knowledge and/or Skills:

Client & Business Engagement

• Serve as the primary AV subject matter expert (SME) for clients and business partners.
• Conduct client needs assessments and recommend scalable AV solutions.
• Confidently present and explain AV technologies, including video conferencing systems and collaboration services.
• Translate business requirements into technical AV designs.
• Maintain strong relationships with customers, vendors, and integration partners.

AV System Design & Engineering

• Design enterprise-level AV systems including:
• Video conferencing rooms (huddle, conference, boardroom, training rooms)
• Collaboration spaces and multi-purpose environments
• Digital signage and integrated AV systems
• Demonstrate deep knowledge of:
• Cisco Systems video conferencing solutions (Room Series, Codec platforms)
• Poly video collaboration systems
• Cisco Webex
• Microsoft Teams
• Zoom
• Design systems with proper signal flow, network integration, DSP configuration concepts, and control systems.
• Ensure interoperability between conferencing platforms and room systems.

Project Management & Leadership

• Lead AV projects from concept through completion.
• Manage internal technicians and/or third-party AV integration partners.
• Develop project timelines, milestones, and resource plans.
• Coordinate with IT, network, facilities, and construction teams.
• Ensure projects are delivered on time, within budget, and aligned with scope.
• Proactively mitigate project risks and resolve technical challenges.

Bill of Materials (BoM) & Commercial Review

• Develop detailed Bills of Materials (BoM) with appropriate AV components.
• Ensure selected equipment aligns with design intent, compatibility, and budget.
• Review vendor quotations and validate technical accuracy.
• Review partner invoices against approved scope and pricing.
• Support procurement processes and cost optimization strategies.

Scope Documentation & Reporting

• Clearly define and communicate full project scope to both clients and AV integrators.
• Produce technical design documentation and system diagrams.
• Prepare project completion reports including:
• Final as-built documentation
• Equipment lists
• Test results
• Client sign-off documentation
• Maintain organized documentation for audit and service continuity.

Installation Oversight & Technical Support

• Oversee and, when required, assist with AV system installation and commissioning.
• Perform system testing, validation, and user acceptance support.
• Provide advanced troubleshooting for video conferencing and AV integration issues.
• Deliver end-user training and ongoing support.
• Provide white-glove executive support when necessary.

Operational & Strategic Contribution

• Establish AV standards and best practices.
• Recommend lifecycle upgrades and technology roadmaps.
• Stay current with emerging AV technologies and collaboration trends.
• Support business development efforts with technical consultation.

Computer Skills:

• Computer skills at level to understand and use MS Word, Excel, and PPT.

Travel:

• 50%

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; climb or balance and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 to 40 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.

Preferred Qualifications:

• 7+ years of experience in AV system design, integration, and project management.
• Proven experience managing enterprise AV deployments.
• Strong understanding of IP-based AV, networking fundamentals, and UC platforms.
• Ability to communicate effectively with executives, engineers, and technicians.
• Experience leading cross-functional teams in high-demand environments.
• Strong documentation and reporting skills.
• Executive-level communication skills
• Technical depth with business acumen
• Strong leadership and decision-making abilities
• Detail-oriented with high accountability
• Ability to thrive in fast-paced, high-pressure environments
• Customer-first mindset
• Korean/English Bi-lingual

Preferred Certifications:

• AVIXA CTS, CTS-D, or CTS-I
• PMP certification is a plus

Pay range is $32-$40 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

THE PROMISES WE MAKE:

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.

For more information regarding our Privacy Policy, please visit /privacy.

WMS Pre-sales Consultant

Employment Type: Full Time, Salaried

Location: Hybrid; Teaneck, NJ 07666

Made4net is a leading provider of supply chain execution software solutions. Our innovative technology helps businesses optimize their supply chain operations, increase efficiency, and improve overall productivity. With a global presence and a commitment to excellence, Made4net is at the forefront of the industry, serving a diverse range of clients across various sectors.

Purpose of the Function:

This function plays a critical role in understanding customer needs, presenting tailored solutions, and ensuring a high level of customer satisfaction. By aligning sales strategies with organizational goals, the Sales Function contributes to market expansion, brand visibility, and long-term business sustainability.

At Made4net, we don’t just sell Warehouse Management Systems (WMS); we sell a vision of operational excellence. We are seeking a passionate storyteller who can stand in front of a prospect, empathize with the frustration of their aged legacy solutions, and build a compelling mental bridge to a better future with Made4net.

Purpose of the Job:

As a Pre-Sales Consultant you are expected to have strong understanding of supply chain challenges and opportunities, and how technology can enable companies to gain competitive advantage by addressing these challenges quickly and effectively. You will work closely with sales, professional services, and executive leadership to turn supply chain challenges into opportunities. Your goal is not just to demonstrate features, but to paint a picture of a future state where the customer’s pain points are resolved. This role is a trusted advisor to our clients, which means we maintain and offer our clients extensive knowledge in the industries we service, the workflows we can augment and deliver superior results that support our clients' strategic objectives.

Core Duties and Responsibilities:

• Become a Trusted Advisor to our existing customers and prospects.
• Collaborate with a cross-functional team to create an opportunity/account strategy, align the Made4net solution with pain points, assist/build ROI presentation(s), and present/demo the solution.
• Deep Discovery: Conduct discovery workshops not just to gather requirements, but to truly understand the nuance of the customer's business and the friction in their current processes.
• Behind the Scenes: While the presentation is art, the setup is engineering. You will configure demonstrations and engineer solutions using your technical proficiency.
• The Narrative Architect: Instead of simply clicking through features, you will craft and deliver demonstrations that follow a storyboard, guiding the customer through a journey from their current struggle to their future success.
• The "Aha!" Moment Creator: Use your presentation skills to create moments of realization for the client, helping them visualize exactly how Made4net integrates with or replaces their existing ERP, OMS, and automation technologies.
• Replay & Validate: "Replay" the customer's process back to them to prove you understand their reality, establishing yourself as a Trusted Advisor who "gets it" before you ever pitch a solution.
• Develop and maintain technical and business knowledge of industry directions and trends.
• The Bridge Builder: You will act as a translator, taking complex technical capabilities—like our private cloud/SaaS or on-premise models—and explaining them in a way that resonates with business goals and solves specific pain points.
• Assist in the development of pricing proposals and communicating to customers/prospects implementation requirements and timelines.
• Play a critical role in responding to RFI’s and RFPs in the functional, technical, and cloud/security areas.
• Collaborate with Director of Sales Engineering to develop Pre-Sales Consulting “playbook.”

Required toolkit:

• Experience: 5+ years of industry, consulting, or Pre-Sales experience (Warehouse/Transportation focus preferred). (Warehouse/Transportation) experience (Pre-Sales preferred)
• Methodology: Experience with Demo2Win is highly preferred. If you are a natural storyteller without the certification, we are willing to invest in your training.
• Communication: Outstanding ability to convey industry trends and support messaging with data. You must be comfortable presenting a broad vision to audiences of varying sizes.

Required Qualifications:

• Undergraduate degree in Logistics, STEM, or a comparable area of study.
• SQL Server: Basic skills (SQL statements, views, triggers) to manipulate data for demos.
• OS: Basic Windows Server Operating System skills.
• Apps: Proficiency in MS Office (Excel, PowerPoint, Word).

The Mindset:

• Collaborative: A team-oriented attitude, willing to jump in wherever needed to support the company and the customer.
• Adaptive: High energy and comfortable with ambiguity; you can adjust to shifting priorities in an entrepreneurial environment.
• Road Warrior: Willingness to travel up to 50% to meet our customers where they are.

Pay range: From $100,000.00 per year salary

This position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role.

Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Physical Demands:

The employee must occasionally lift and/or move up to 15 pounds from a floor position to an over the head position. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit, stand, verbally communicate, and perform intricate finger dexterity to type or manipulate electronic documents while speaking or listening.

We are committed to providing reasonable accommodations to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act (ADA). This job description outlines the essential functions of the position. Applicants who need reasonable accommodation to participate in the application or interview process should contact the Human Resources department.

Electrical Contractor located in Northern Bergen County, NJ seeking a full-time Estimator/Project Manager for commercial projects varying in size throughout the NYC and Tri-State Areas.

ROLE OVERVIEW

• Interpret job bid instructions, technical specifications, and architectural construction prints that are necessary in creating accurate electrical pricing for projects.
• Maintain and log incoming/outgoing bids and meet the deadlines for providing pricing to customers.
• Process and distribute critical/technical information and procured material to the labor force actively building projects.
• Preparation and maintenance of RFI/CO logs over the course of an active project.
• Full-time, in person role
• Work hours: 7:00am – 4:30pm

REQUIREMENTS AND QUALIFICATIONS:

• Four-year degree minimum.
• Degree in engineering/construction is a plus.
• Prior experience in the construction industry is a plus.
• Interest in the Construction and Project Management Field.
• Familiarity with Accubid, AutoCAD, and Bluebeam software is a plus.
• Strong mathematical, mechanical, and technical aptitude.
• An interest and passion for problem solving as it relates to real life construction projects.
• Organizational skills, time management, and willingness to learn are required.
• Must have good communication skills to effectively engage in project meetings with other subcontractors, general contractors, and design professionals.
• Should have strong confidence in speaking either on the phone or in person on a regular basis to vendors, customers, and labor force.
• Must be self-motivated and be able to follow through with a project/estimate from beginning to end with intensity, passion, and pride for their own work.
• Be dependable, self-motivated, and able to function independently with little supervision.
• Enjoys the challenges of an intense, creative, and fast paced industry with opportunity for self-made growth.
• Fluent in English.
• Not a fit for those with a desire to be involved with engineering/architecture design.

BENEFITS:

• Medical - Company pays 75%
• Dental – Company pays 50%
• Life – Company pays 50%
• Holidays
• Vacation
• 401k
• Profit sharing

The Graphic Designer is responsible for executing high-quality packaging, print, and digital design initiatives that support Overseas Food Trading’s expanding global product portfolio. This role combines creative development with technical production expertise to ensure visually compelling, production-ready materials that align with brand standards, regulatory requirements, and commercial objectives.

The position supports cross-functional departments, including Sales, Marketing, Product Development, Compliance, and Logistics, ensuring that all creative assets are delivered accurately, efficiently, and within established timelines. The Graphic Designer plays a key role in maintaining brand consistency, supporting product launches, and contributing to the company’s continued growth in both retail and foodservice sectors.

This role requires effective collaboration with internal stakeholders and external print vendors. The individual must be comfortable working in a fast-paced environment where priorities may shift and must respond with flexibility, professionalism, and structured follow-through.

ESSENTIAL JOB FUNCTIONS

Creative Development & Design Execution

• Develop compelling packaging, product labels, marketing collateral, and digital assets that effectively showcase the company’s global product portfolio.

• Execute design projects from initial concept through final production, ensuring alignment with brand standards and commercial objectives.

• Translate product positioning and sales strategies into visually engaging creative solutions.

• Maintain consistency across multiple brands while adapting designs to category-specific requirements.

• Contribute creative ideas during team brainstorming sessions and design reviews while remaining receptive to direction and feedback.

Packaging Production & Technical File Preparation

• Prepare production-ready artwork files in accordance with printer specifications, dielines, and regulatory labeling requirements.

• Ensure proper setup of bleeds, color profiles, trapping, typography, and layout accuracy for print production.

• Create accurate mockups and renderings for internal review, sales presentations, and customer approvals.

• Coordinate proof reviews and revisions to maintain quality control prior to final release.

• Communicate directly with print vendors and external production partners to confirm technical specifications and production timelines.

Project Management & Workflow Coordination

• Manage multiple concurrent projects while maintaining high standards of quality and meeting established deadlines.

• Proactively prioritize workload based on shifting business needs and launch timelines.

• Support Senior Graphic Designer and team members during peak periods to ensure departmental efficiency.

• Maintain organized digital file structures, version control, and archived assets for long-term accessibility.

• Track project progress and follow through to completion with structured organization and accountability.

Cross-Functional Collaboration

• Collaborate closely with Sales, Marketing, Product Development, and Compliance to ensure design solutions align with regulatory standards and commercial objectives.

• Incorporate stakeholder feedback efficiently while maintaining design integrity and visual clarity.

• Support product launches by ensuring all creative materials are completed accurately and delivered on schedule.

• Assist in resolving design-related production issues through clear communication and solution-oriented problem solving.

Continuous Improvement & Brand Support

• Stay current with packaging trends, print technologies, and food industry design standards.

• Identify opportunities to enhance workflow efficiency and creative processes within the Design Department.

• Contribute to the ongoing elevation of brand presentation across retail and foodservice channels.

PERFORMANCE EXPECTATIONS

• Demonstrate strong ownership and accountability for assigned design projects from concept through production release.

• Consistently deliver high-quality, production-ready artwork that meets brand standards, regulatory requirements, and technical specifications.

• Maintain accuracy and attention to detail, minimizing revisions caused by preventable errors.

• Effectively manage multiple concurrent projects while meeting established deadlines in a fast-paced environment.

• Exhibit professionalism and flexibility when priorities shift or urgent requests arise.

• Maintain organized digital file systems and documentation to support team efficiency and long-term asset management.

• Communicate clearly and collaborate effectively with internal departments and external vendors.

• Contribute positively to team morale by supporting colleagues during high-volume periods and participating constructively in feedback sessions.

• Demonstrate initiative in identifying workflow improvements and creative enhancements.

Education and Experience:

• Bachelor’s degree in Graphic Design or related field required.

• A minimum of 3 years of professional graphic design experience, preferably in packaging, print production, or food/CPG industries.

• Demonstrated experience preparing production-ready artwork files for commercial print.

• Experience collaborating cross-functionally within a structured business environment preferred.

Knowledge and Skill Requirements/Specialized Courses and/or Training:

• Strong foundation in design principles including layout, typography, color theory, and visual hierarchy.

• Advanced proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign, Acrobat).

• Advanced Photoshop capabilities, including photo manipulation, retouching, and product renderings.

• Solid understanding of packaging mechanics, dielines, labeling requirements, and print production processes.

• Knowledge of color management, prepress preparation, and technical file setup for commercial printing.

• Ability to manage multiple projects and shifting priorities with structured organization and attention to detail.

• Strong problem-solving skills with the ability to troubleshoot production-related issues.

• Working knowledge of FDA labeling standards or food packaging compliance requirements is a plus.

Language and Communication Skills:

• Strong written, verbal, and interpersonal communication skills.

• Ability to clearly articulate design concepts, creative rationale, and technical requirements to internal stakeholders and external vendors.

• Effective collaboration with cross-functional departments including Sales, Marketing, Product Development, Compliance, and Logistics.

• Ability to interpret and incorporate feedback efficiently while maintaining professionalism and design integrity.

• Clear and professional communication when coordinating with print vendors regarding specifications, proofs, revisions, and production timelines.

• Strong listening skills and openness to constructive critique in a collaborative team environment.

Physical, sensory, and motor demands:

Frequent standing and sitting. Intermittent squatting, bending, twisting, lifting. This position requires excellent visual acuity and auditory sense. The noise level in the work environment is usually quiet.

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

We're looking for a talented sales intern to work alongside our sales professionals who will focus on new business development by selling our voice and data telecommunication products and services to C-level and Director level decision makers. If you are a highly driven, self-motivated individual, with a positive attitude, and competitive spirit, then Granite will provide you an exciting and lucrative career opportunity. You will get the training, support and environment needed to succeed. You will be the driving force for securing new customers and new business regionally for Granite across North America.

Duties and Responsibilities:

• 
  
• Assisting team members with administrative tasks
  
• Learning and incorporating sales skills from and into their own sales environment
  
• Learning the products we sell and understand Granite as a company
  
• Producing and/or editing written reports for team members
  
• Prospecting new clients via cold calling
  
• Gain knowledge of using CRM- Salesforce
  
• Participating in independent sales tasks and strategies
  
• Participating in a sales intern role play competition
  

#LI-ND1

#LI-N1

AI Architect Mastery, Enterprise Architecture, ETX  

(Full-Time, Location: Boston, Springfield, New York) 

The Opportunity 

The AI Architect will evaluate and benchmark AI capabilities, define implementation patterns for AI services, and enable MassMutual to make impactful, long-term decisions around AI-enabled business capabilities. This includes developing strategies, reference architectures, roadmaps, and patterns to drive responsible AI Adoption, Research & Development. As an AI Architect, you will be part of MassMutual’s team focused on aligning AI technology strategy with business strategy and goals. You will guide the planning and design of AI capabilities to maximize their value in secure and responsible manner, using architecture strategies, blueprints, and roadmaps to standardize technology stacks and enhance AI engineering speed and agility. 

The Team 

The MassMutual Enterprise Architecture team in the Enterprise Technology and Experience organization is composed of Business, Application, Infrastructure, Data, and Security architecture domains. The team collaborates on enterprise-wide technology initiatives, providing a unique perspective and opportunity to partner with best-in-class architects, technologists and business leaders. The AI Architect will join this team to drive digital innovation and create a competitive advantage for MassMutual. 

The Impact: 

The AI Architect will play a critical role in designing AI solutions that enhance MassMutual's digital capabilities and customer engagement. This role involves working closely with various domains of Enterprise Architecture (EA), Research & Development, business stakeholders, IT teams, Cyber, Governance and Privacy partners to design and implement AI solutions that align with business outcomes and architectural requirements 

Responsibilities:

• Build Enterprise AI Architecture strategy and roadmaps 
• Develop AI Reference Architectures and Guidance.
• Update specification and publication of AI Standards and Patterns around AI technology, development, security, privacy and observability.
• Build AI platform architecture and Integration Patterns, stay abreast of emerging AI technologies and integrate them into AI architecture as needed
• Consult on AI capabilities for business and technology platforms and ensure alignment between AI architecture frameworks and standards and overall business strategy
• Evaluate and lead AI architecture deliverables, perform capability assessments, and support technical evaluations for closing gaps
• Actively publish deliverables and utilize multi-media to educate and engage with federated solution architecture community members
• Partner with solution architect to document design decisions and solution architecture
• Partner with technology leaders, business and governance partners to identify AI risks and process issues, then provide enterprise patterns to resolve the issues
• Provide recommendations on problem solving, solution options, risks, cost/benefit analysis, and impact on cross-domain systems, business strategy, goals, and processes
• Partner with extended enterprise architecture, enterprise cyber security, compliance, governance, privacy, business, and IT support teams to communicate and collaborate on architecture strategies, standards, and guidance
• Partner with AI Governance, Security and Privacy team for supporting Secure, Ethical and Responsible use of AI.
• Stay abreast of current and emerging AI threats and design AI architecture to mitigate them. Design capabilities for AI Governance and Observability
• Achieve AI architecture compliance on requirements, including, but not limited to, Colorado AI Act, global data privacy requirements, and state and federal regulations

The Minimum Qualifications:

• Bachelor's degree in computer science, IT, system analysis, or a related technical field
• 8+ years of IT design and implementation experience with a minimum of two of the following (or similar) technical disciplines: AI/ML frameworks, AI/ML development and coding environments, cloud platforms, and big data technologies
• 5+ years involvement with solution architecture development and delivery.
• 5+ years of experience developing and interpreting business architecture.
• 5+ years of experience in building solutions on complex cloud-native products, applications, and platforms
• 5+ years of experience in a technology advisory role, experience working directly with any of AI, machine learning technologies, statistical systems, or big data platforms

The Ideal Qualifications:

• Exposure to and involvement in governance and compliance regimes; a good understanding of security and privacy management. Experience working with AI Governance, Privacy requirements like Colorado Artificial Intelligence Act (CAIA).
• Experience supporting agile teams by providing guidance on design, opportunities, impact, and risks, taking account of technical and architectural debt
• Preferred experience designing GenAI solutions, with experience in MLOPS, LLM, Amazon Bedrock, Q, OpenAI, CoPilot Studio, Langchain, Data Foundry, Data Fabric.
• Trusted and respected as a thought leader who can influence and persuade business and IT leaders and IT development teams
• Technology-neutral: remains unbiased toward any specific technology or vendor choice and is more interested in results than personal preferences
• Displays intellectual curiosity and integrity
• Motivated and driven by achieving long-term business outcomes
• Ability to balance the long-term (big picture) and short-term implications of individual decisions
• Ability to work effectively in a team environment and lead cross-functional teams

#LI-RK1

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

At NiCE, we are a global leader in AI-powered customer experience solutions, helping organizations transform how they engage with customers across every interaction. Our unified cloud platform, CXone Mpower, enables enterprises to manage and optimize 100 percent of customer engagements across voice and digital channels, combining contact center capabilities with advanced analytics, automation, and conversational AI. As an AI-first company, NiCE is advancing the next generation of intelligent, automated customer interactions through generative AI, virtual agents, and real-time decisioning to drive improved satisfaction, efficiency, and loyalty at scale. NiCE also offers complementary compliance and public sector solutions that extend our AI capabilities into regulated and mission‑critical environments. With more than 25,000 customers worldwide, including 85 of the Fortune 100, NiCE operates in over 150 countries. Learn more at the Role

As a Senior Legal Counsel on NiCE’s Americas Legal team, you will support high‑value commercial and technology transactions that are central to NiCE’s customer experience business. The role is focused on enabling growth of NiCE’s CXone Mpower platform through the negotiation and structuring of complex technology, SaaS, and strategic partnership agreements. You will work closely with sales, product, finance, security, and privacy stakeholders to address issues at the intersection of cloud technology, data protection, and regulatory compliance, while providing practical, business-oriented legal guidance.

In addition to transactional responsibilities, you will contribute to the development of scalable contracting processes, legal playbooks, and operational improvements to support a rapidly growing and evolving business. Reporting to the Associate General Counsel for NiCE Americas, this hybrid role requires two days per week in the office and offers the opportunity to operate as a trusted legal advisor within a global, AI‑driven customer experience organization.

We are seeking a senior legal professional who demonstrates the following attributes:

• 
  
• Strategic and Commercial Mindset: Approaches legal issues with strong business judgment and creativity, delivering solutions that advance NiCE’s strategic and commercial objectives.
  
• Collaborative Partner: Works effectively across cross‑functional and geographically diverse teams, building trust and influence with stakeholders at all levels of the organization.
  
• Clear and Persuasive Communicator: Communicates complex legal concepts clearly and concisely, both in writing and verbally, with the ability to tailor messaging to different audiences.
  
• Proactive Problem Solver: Manages multiple priorities with minimal supervision, anticipates risks, and drives matters to completion in a fast‑paced, evolving environment.
  
• Adaptable and Resilient: Remains effective and composed amid change, ambiguity, and shifting business priorities.
  
• Team‑Oriented Professional: Values collaboration and contributes positively to a high‑performing, engaged legal team culture.
  

• 
  
• Lead Complex Transactions: Structure, negotiate, and manage sophisticated commercial and technology transactions across sales, product, and procurement, with a primary focus on enterprise cloud offerings.
  
• Provide Legal and Regulatory Guidance: Advise on U.S. and international legal issues related to SaaS, data protection, cybersecurity, and commercial contracting, delivering practical, risk‑balanced guidance to the business.
  
• Scale Legal Operations: Develop, maintain, and improve legal playbooks, templates, and contracting processes to increase efficiency and support a growing, fast‑moving organization.
  
• Partner Cross‑Functionally: Collaborate with legal colleagues and cross‑functional stakeholders globally to align legal strategies with business priorities and key initiatives.
  
• Anticipate Regulatory Change: Monitor and assess evolving laws and regulations affecting NiCE’s commercial activities and proactively advise on risk mitigation and compliance.
  
• Enable the Business: Educate and train internal teams on legal, compliance, and contracting best practices to support informed and efficient decision‑making.
  
• Build Trusted Relationships: Establish strong working relationships with internal stakeholders and external partners, balancing legal risk with commercial objectives.
  
• Support Strategic Growth: Contribute to initiatives that advance NiCE’s global growth strategy and innovation agenda.
  
• Other Legal Matters: Support additional legal projects and responsibilities as needed.
  

• 
  
• Education and Licensing: Juris Doctor with strong academic credentials and an active license to practice law in at least one U.S. jurisdiction.
  
• SaaS and Technology Experience: Minimum of 8 to 10 years of legal experience, with substantial experience supporting SaaS, cloud computing, and enterprise software transactions primarily on the vendor side.
  
• Transactional Expertise: Demonstrated experience drafting, negotiating, and advising on complex SaaS and technology agreements, including Data Processing Agreements and, where applicable, Business Associate Agreements.
  
• Legal Acumen: Strong working knowledge of data privacy, cybersecurity, and intellectual property law, including familiarity with U.S. and international data protection regimes and evolving regulatory trends.
  
• In‑House Experience: Prior in‑house legal experience supporting a commercial or technology‑driven business environment.
  

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• Public Company or Global Environment: Experience supporting a U.S. publicly traded company and/or a global, multinational organization.
  
• Operational Maturity: Proven ability to design, improve, and scale legal processes, templates, and playbooks in support of a growing business.
  
• AI and Emerging Technology Law: Familiarity with evolving artificial intelligence and automated decision‑making laws and regulations in the United States and internationally, including emerging global frameworks such as the EU AI Act.
  

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• Excellent negotiation, drafting, and communication skills, with the ability to translate complex legal issues into practical business guidance.
  
• Strong organizational skills and sound judgment, with the ability to manage multiple matters independently in a fast‑paced environment.
  
• Collaborative, team‑oriented approach with the ability to build effective working relationships across functions, regions, and cultures.
  

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.